[Q] Z1c doesn't charge from dock - Xperia Z1 Compact Q&A, Help & Troubleshooting

hi,
Since 2 days my Z1c doesn't charge from the magnetic connector.
I've been using a variety of cables since i got the phone (not the official dock) and it's always charged fine.
Now when I connect my cable, the LED turns red, the phone says it's on an AC charger, so it still recognizes the charger, but the battery does not charge.
When i connect the USB cable it does all the above plus the battery charges.
So far I have restored the phone using pc companion, but to no avail.
Any ideas before I hand my phone back to sony ?
Tia,
John

John_duh said:
Any ideas before I hand my phone back to sony ?
Click to expand...
Click to collapse
Could be the dock.

XperienceD said:
Could be the dock.
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Click to collapse
Forgot to mention, I checked the dock. It measures out correctly and charges the Z1C from a colleague. I'm afraid it's the phone

John_duh said:
Forgot to mention, I checked the dock. It measures out correctly and charges the Z1C from a colleague. I'm afraid it's the phone
Click to expand...
Click to collapse
I had the same problem, then in the morning by unplugging the phone the connectors of the phone broke off and remained on the dock.
Monday I try to send it in for repair... I think I've lost the waterproof

Maybe your phone uses more battery than the dock can charge. With this app you can check how much power your phone uses or if its being charged.

muwatally said:
I had the same problem, then in the morning by unplugging the phone the connectors of the phone broke off and remained on the dock.
Monday I try to send it in for repair... I think I've lost the waterproof
Click to expand...
Click to collapse
With mine happened that... the connectos broke off and were on the magnet of the dock

ltcdata said:
With mine happened that... the connectos broke off and were on the magnet of the dock
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Click to collapse
Mine was repaired under warranty :good: ... now charging perfectly and connects to the dock much better

muwatally said:
Mine was repaired under warranty :good: ... now charging perfectly and connects to the dock much better
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Click to collapse
I reinserted it and it charges normally, altought i think is no more a waterproof phone.
I'm in another country, i can not repair it under warranty

Related

Not Charging

Dear,
Please help me out guy my Galaxy Nexus suddenly does not charge
Started like that put the phone on the charger after 3 hours removed the USB and device went off (No Battery)
Discovery:
1 - Recognized by PC and can transfere files and stuff
2 - Does not charge at all with no charging LED or Notification
3 - When I go to the settings/Battery while USB Connected it is saying Not Charging and on Battery
Please help tell me what is the problem is it the USB Connector? should I change it?
Note :- I tried different shops in my area nobody fix the Galaxy Nexus so I'll have to do it my self
Thanks!
baaa3 said:
Dear,
Please help me out guy my Galaxy Nexus suddenly does not charge
Started like that put the phone on the charger after 3 hours removed the USB and device went off (No Battery)
Discovery:
1 - Recognized by PC and can transfere files and stuff
2 - Does not charge at all with no charging LED or Notification
3 - When I go to the settings/Battery while USB Connected it is saying Not Charging and on Battery
Please help tell me what is the problem is it the USB Connector? should I change it?
Note :- I tried different shops in my area nobody fix the Galaxy Nexus so I'll have to do it my self
Thanks!
Click to expand...
Click to collapse
Same problem exactly!
I just ordered the flex cable from Aliexpress. Waiting for delivery which may be a minimum of 10 to 15 days.
Till then I am using an external charger to charge a spare battery.
sarkar1990 said:
Same problem exactly!
I just ordered the flex cable from Aliexpress. Waiting for delivery which may be a minimum of 10 to 15 days.
Till then I am using an external charger to charge a spare battery.
Click to expand...
Click to collapse
Same thing charging with external charger but I only have one battery .
Anyways do you think the flex cable will solve it!?
baaa3 said:
Same thing charging with external charger but I only have one battery .
Anyways do you think the flex cable will solve it!?
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Click to collapse
I hope so/. Ordered the flex cable. Lets see.
Where are you from?
sarkar1990 said:
I hope so/. Ordered the flex cable. Lets see.
Where are you from?
Click to expand...
Click to collapse
Kuwait
baaa3 said:
Kuwait
Click to expand...
Click to collapse
What you can do is order the part, its $4 to $5. Then you ask a local shop to replace it.
http://forum.xda-developers.com/showpost.php?p=27293705&postcount=130
Sent from my Galaxy Nexus using xda app-developers app
sarkar1990 said:
What you can do is order the part, its $4 to $5. Then you ask a local shop to replace it.
Click to expand...
Click to collapse
Just change the Flex Cable and still the same problem

Z1 compact not charging

My z1 compact is not charging through the usb connector and whenever I charge it there is no lightning bolt indicator indicating that its charging and also the stamina mode icon beside the battery disappears whenever I plug it.
I never submerged it in water nor it was dropped or had any kind of damage, the only thing I suspect is the charger I am using, I am not using the default charger rather I am using a samsung charger, 1st I had it checked to a friend of mine who is a cellphone technician and a very good one, he told me that xperia phones especially z series are prone to this kinds of damage when using other charger or class a replica chargers, then I recalled that I was indeed using a fake charger and remembered that during that time there was a sudden disconnection of electricity or sudden blackout and sudden reconnection of electricity, fake charger cant handle sudden electricity changes so it might had and impact on my phone, so I sent it to sony center and waited for 3 weeks (minimum waiting time) then I received a call from them to pick up my phone but it was not repaired because the problem is in the board and it would be xpensive to repair (I have no more warranty) like buying a new unit they said,my phone still connects to my pc and I noticed that when I charge it my battery is not discharging but also not charging fast enough because I was charging it for 24 hours and it only went up for 1%, from 7% to 8%, then I left it for another 24 hours but the percentage is not moving up, I can still connect it through my pc though, who does have this kind of problem?
also will my phone charge when I charge it through the magnetic dock?I dont have any friends who have a magnetic dock so i cant check it and if I will buy one and it does not work then its another waste of money,since sony cant fix it anymore does that mean that my phone now will just be a paper weight,i am really disappointed,hope somebody could help me..tia
I'm using Samsung charger from time to time when I forget my xperia charger and have similar problem but in my case when my battery lvl is up to 98% led turn off and my phone won't charge anymore but when I plug stock charger everything is normal and my phone is charged to 100%
Wysłane z mojego D5503 przy użyciu Tapatalka
jhimzter said:
,hope somebody could help me..tia
Click to expand...
Click to collapse
Do you know anyone with a Sony phone and see if their charger works on your phone?
Seems likely that your Samsung charger might have damaged the usb port, but the magnetic charging port is separate.
The cost of a magnetic clip will be cheaper than a new phone or sending it back for repair. Also using the magnetic clip saves ware and tare on the waterproof usb cover that you keep pulling off/on to charge it.
Didgesteve said:
Do you know anyone with a Sony phone and see if their charger works on your phone?
Seems likely that your Samsung charger might have damaged the usb port, but the magnetic charging port is separate.
The cost of a magnetic clip will be cheaper than a new phone or sending it back for repair. Also using the magnetic clip saves ware and tare on the waterproof usb cover that you keep pulling off/on to charge it.
Click to expand...
Click to collapse
the charger I was using works on my moms z1 and also the xperia charger that came with my z1 compact works on my moms z1..
I already bought a magnetic charger and checked it first on my moms and it works fine but on my z1 compact its just like when I plug it in the usb port,still no charging bolt icon,the stamina mode icon on the battery disappears,I guess it realy is a board problem,my phone is useless now,this is a very bad experience for me and I love sony products,use to have x8 to x10 mini phones but theyre dependable,not like what I have experienced with the z1 compact,I think I will not buy anymore sony products
jhimzter said:
the charger I was using works on my moms z1 and also the xperia charger that came with my z1 compact works on my moms z1..
I already bought a magnetic charger and checked it first on my moms and it works fine but on my z1 compact its just like when I plug it in the usb port,still no charging bolt icon,the stamina mode icon on the battery disappears,I guess it realy is a board problem,my phone is useless now,this is a very bad experience for me and I love sony products,use to have x8 to x10 mini phones but theyre dependable,not like what I have experienced with the z1 compact,I think I will not buy anymore sony products
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Click to collapse
I don't know how you can blame Sony when you plug the wrong charger into your phone
Didgesteve said:
I don't know how you can blame Sony when you plug the wrong charger into your phone
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Click to collapse
well its quite simple, other phones are not "sensitive" like this,other brands like samsung,lg even htc and blackberry doesnt have any problems when using other charger besides the charger that came with it,I can prove that because I also own other brands,if Sony's items are so premium then why is it so sensitive like that? are they using cheap parts but sell their products at a high price because theyre struglling you know thats why they sold their vaio brand and will not make anymore laptops,next would be the smartphones,and its just not me,I found out that I am not alone in experiencing this problems,o well,better move on,it has been great sony,tnx
I have the same problem with charging. It start 2 days ago, and I was using only Sony charger, but it just stopped charging. In one moment I heat it up with a hair drier and it start charging , and when it gets cold it stopped. I heat it up again and start charging again. :/ This is more than unusual !!! :/ What it could be?
NikolaTattoo said:
I have the same problem with charging. It start 2 days ago, and I was using only Sony charger, but it just stopped charging. In one moment I heat it up with a hair drier and it start charging , and when it gets cold it stopped. I heat it up again and start charging again. :/ This is more than unusual !!! :/ What it could be?
Click to expand...
Click to collapse
this is related to this problem http://forum.xda-developers.com/son...ttery-reporting-phone-dying-suddenly-t3095120
It will be solved with battery substitution.
Mine won't charge, stuck on 50%, when connected even the red light isn't on, you can see in the image
I bought a used Z1 compact and it didn't come with a charger. Used my LG and wouldn't charge. Tried different leads still not charging using adapter charger via usb port. Began charging using usb on laptop? Then used my wifes apple charger via usb port and charging!
I use the standard charger (the one with 2 'lumps' on the cable, but occasionally another cable (whichever lands in my hand). All ok until 6 months ago, when I replaced the battery . It was Ok for a while, but then I had to start using the magnetic charger.
Today I checked the usb charge point for dust etc., and now it is charging on its own usb charger! I happened to use a needle, but don't recommend it. Maybe a plastic toothpick, or cocktail sausage stick? A toothpick is too big, and might leave splinters.
z1 compact d5503 wont charge or turn on
i bought this model off ebay and rooted it and installed the custom rom and it's working beautifully...until i used it to 0 power. the charger then wouldn't charge it. i waited an hour and nothing, i got the three vibrations when i hit power and up but the nothing again. my solution...i rummaged through my old chest and found another micro sd charger. put it in and BAM the red light at the top went solid. my problem was the charger cable.

M9 slow charge or no charge in the car

I've got a 3.1A car charger but when I plug in the M9 I get the show charge warning. With the GPS and Bluetooth it isn't strong enough to charge the phone. Is this the phone or do I need a different charger.
I'm having the same problem. My charger in my car is actually sucking the charge out of my phone. I'm going to buy one from HTC direct. I just got the Quick Charge 2.0 and that seems to be working. Works better with the screen off. But you're not the only one going through this.
I get the same issue with mine, I tend to find the car charger doesn't actually charge the phone, but just maintains the current level of charge. Going to purchase the one offered through the HTC site
kruuth said:
I've got a 3.1A car charger but when I plug in the M9 I get the show charge warning. With the GPS and Bluetooth it isn't strong enough to charge the phone. Is this the phone or do I need a different charger.
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Click to collapse
Try switching USB cables.
stevedebi said:
Try switching USB cables.
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Click to collapse
Which cables?
PunishedSnake said:
Which cables?
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Click to collapse
The USB cable that plugs into the charger and then into your phone. I've seen reports where changing out the cable made a difference.
stevedebi said:
The USB cable that plugs into the charger and then into your phone. I've seen reports where changing out the cable made a difference.
Click to expand...
Click to collapse
I know that I meant which cables since the are lots
PunishedSnake said:
I know that I meant which cables since the are lots
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Click to collapse
Ideally, one that works well when plugged in at home. That way you know the cable is good.
Usually your phone will stop charging if the phone gets too hot. Do you live in a hot area? It could be because of that.
zoome9 said:
Usually your phone will stop charging if the phone gets too hot. Do you live in a hot area? It could be because of that.
Click to expand...
Click to collapse
Central CA but its not even hot

Wireless charging dock doesn't charge

My wireless charging charges for few and then it starts blinking archer few seconds and charge is pause... I looks like if take the case it works... But never had problems before with this case... Is there some thing I'm missing
vasiaua said:
My wireless charging charges for few and then it starts blinking archer few seconds and charge is pause... I looks like if take the case it works... But never had problems before with this case... Is there some thing I'm missing
Click to expand...
Click to collapse
I had the same problem. Try a new cable between the power adapter and wireless charger. Get a high quality cable, usually the thicker ones are better.
I did... I does work if turn off fast charge
vasiaua said:
does work if turn off fast charge
Click to expand...
Click to collapse
Where did you get the charge dock? If its a $5 ebay one thats your problem. Cheap chinese imports dont work reliably
dezborders said:
Where did you get the charge dock? If its a $5 ebay one thats your problem. Cheap chinese imports dont work reliably
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Click to collapse
I got free from Samsung pay... It's one of the Samsung fast chargers official Samsung one
vasiaua said:
I got free from Samsung pay... It's one of the Samsung fast chargers official Samsung one
Click to expand...
Click to collapse
If you have the wireless charger connected to the original samsung fast charger that came with your handset then return the wireless plate As faulty then.
Same thing it did wake at one point
vasiaua said:
Same thing it did wake at one point
Click to expand...
Click to collapse
I guess you must decide if you can live without fast charge or not
I guess I'm gone have too... I think it's the fan in the back broken

quick charge not work

title explain my problem, no "fast charging" appear in lockscreen, i've tried change cable and charger, nothing, only normal charge (no popup of slow charge) what's the problem?
darix96 said:
title explain my problem, no "fast charging" appear in lockscreen, i've tried change cable and charger, nothing, only normal charge (no popup of slow charge) what's the problem?
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Click to collapse
Witch charger you tried?
I think i have a bigger problem...
Is not charger or cable the problem, i have no data connection through usb cable! (i've tried also other cables that work perfecly on other phones)
When i connect my phone to pc G7 says charging, my computer don't see anything! (also in device manager no new or unknown device, nothing)
darix96 said:
I think i have a bigger problem...
Is not charger or cable the problem, i have no data connection through usb cable! (i've tried also other cables that work perfecly on other phones)
When i connect my phone to pc G7 says charging, my computer don't see anything! (also in device manager no new or unknown device, nothing)
Click to expand...
Click to collapse
Maybe a defective USB port. Try returning the phone to repair it
I returning my phone to repair, he come back with a new board, they have open the phone
now my question is: It Is Always waterproof?
If it is the official one in theory they have to return your phone as it was new, this means that it has to be also waterproof. This was what LG Spain told me when I asked about waterproofness after a repair.
mprovi_15 said:
If it is the official one in theory they have to return your phone as it was new, this means that it has to be also waterproof. This was what LG Spain told me when I asked about waterproofness after a repair.
Click to expand...
Click to collapse
It isn't waterproof... water inside camera but the paper in the sim slot is white
and i think they have (or water?) broke the microphone (the down microphone) because it is quite low volume and low quality recording from the recorder audio on that side
Water was come in but stiker is still white is the warranty valid?
Read carefully the phone description.
IP68 Dust and Water Resistant
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Click to collapse
It's no waterproof. It's water resistant only.

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