Hello friends!
I've found several threads on various forums with this problem, but no viable solutions so far.
I decided to give my 2013 N7 to my wife so I performed a factory data reset. It began the process then became stuck while erasing the userdata. After a couple hours it gave me the dead Android. I restarted and it was bootlooped. I then booted into bootloader mode to just flash the stock image files. While in fastboot, the first step I took was to unlock the bootloader. I was prompted with the "Yes" or "No" options. I choose yes then it hung at 'erasing userdata'. I left out overnight hoping it would eventually continue. No luck. I have never been rooted or ROM'd on this tablet. All stock. Has anyone found a fix for this issue? Thanks in advance!
I am in the exact same boat and have spent a number of hours over the last week or so trying to get it going again. Mine was actually running Android L since the day it dropped and got stuck in a bootloop after a dead battery. Something is definitely corrupt, because it fails to erase, format or flash any partitions.
I had left the bootloader unlocked after flashing L. In a fit of desperation, I tried fastboot oem lock, and of course it locked. Now I can't get it unlocked again.
What reading I have done doesn't look promising.
Yeah. I have found zero solutions on ecru forum out there. My wife's first gen N7 will bootloop out of nowhere about every three months. I loved Nexus tablets until this nonsense. I think I'm done with them.
I have the same problem.
Any solutions?
Sent from my Nexus 5 using XDA Free mobile app
mo123456789 said:
I have the same problem.
Any solutions?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
The only solution I ever found was to buy a broken screen tablet from eBay for it's motherboard. I spent hours and hours over a couple weeks trying to revive it. The replacement has been rock solid ever since.
Good luck
Any updates on how to fix this? I also encountered this problem. I was going to give my Nexus 7 away, so decided to do a factory reset. It took forever and just wound up showing a dead Android with an X on his chest. I turned it off and it said it was erasing, only to get the same results. I had never messed around by rooting or unlocking the bootloader, but I decided to try and unlock the bootloader, but the same thing basically happened. It hung up on erasing userdata and it never managed to unlock the bootloader. Do I have any options? My Nexus seems to be forever stuck on a screen with an Android saying it's erasing data, but it never manages to complete that task.
Thanks for any help guys.
I've had roughly the same happen to me on my Huawei P1 LTE. I can't do anything with my system partition......
From what I've seen on forums is that it can happen on any device. i.e. once your internal memory becomes corrupt, your F*cked.
As the Nexus 7 (2013) is now getting on a bit, the prices are so cheap that I would suggest just picking up another.
Related
Hi evereybody.
I have a GSM galaxy nexus with 4.2.2. Since approximately a month ago the phone started to reboot itself randomly. Sometimes when I was surfing the web, other times when the phone was on standby at night. Well, since the reboots were becoming more frequent I decided to do a factory reset, because I assumed that it was a corrupt application file or something like that. One week into the factory reset it started restarting again by itself, maybe 2 times a day. I searched the web, couldn't find anything useful so I told myself that the 4.3 update should solve the problem (naive me).
Today the update popped and I intermediately installed it. What is my surprise, that in the middle of installation I get the droid icon down on his back and an ERROR message. Rebooted the phone pulling out the battery and now the phone won't pass the multicolored X screen.
I have no unlocked bootloader, and the phone isn't rooted. So I tried to do a factory reset with the default recovery mode the galaxy nexus has. I wiped the phone but I get stuck on the same screen. The funny thing is that every time I try to wipe the caché partition the phone reboots itself immediately.
I don't know what to do. I'm not an advance user, I installed the GNEX TOOLKIT and tried to flash the factory image, but seems like I don't have the USB DEBUGGING option enabled and can't complete the process.
Do I need to send my phone back? (i'm still in warranty) Or is there a way to be able to start my Gnex again?
Thanks in advance.
monwentworth said:
Hi evereybody.
I have a GSM galaxy nexus with 4.2.2. Since approximately a month ago the phone started to reboot itself randomly. Sometimes when I was surfing the web, other times when the phone was on standby at night. Well, since the reboots were becoming more frequent I decided to do a factory reset, because I assumed that it was a corrupt application file or something like that. One week into the factory reset it started restarting again by itself, maybe 2 times a day. I searched the web, couldn't find anything useful so I told myself that the 4.3 update should solve the problem (naive me).
Today the update popped and I intermediately installed it. What is my surprise, that in the middle of installation I get the droid icon down on his back and an ERROR message. Rebooted the phone pulling out the battery and now the phone won't pass the multicolored X screen.
I have no unlocked bootloader, and the phone isn't rooted. So I tried to do a factory reset with the default recovery mode the galaxy nexus has. I wiped the phone but I get stuck on the same screen. The funny thing is that every time I try to wipe the caché partition the phone reboots itself immediately.
I don't know what to do. I'm not an advance user, I installed the GNEX TOOLKIT and tried to flash the factory image, but seems like I don't have the USB DEBUGGING option enabled and can't complete the process.
Do I need to send my phone back? (i'm still in warranty) Or is there a way to be able to start my Gnex again?
Thanks in advance.
Click to expand...
Click to collapse
Try using Odin http://forum.xda-developers.com/showthread.php?t=2065470
dexviajiboy said:
Try using Odin http://forum.xda-developers.com/showthread.php?t=2065470
Click to expand...
Click to collapse
Thank You very much!!! It worked like a charm and it was super fast.
Seriously thanks!
monwentworth said:
Thank You very much!!! It worked like a charm and it was super fast.
Seriously thanks!
Click to expand...
Click to collapse
no problem...
Ok soo. i left the thing with my grandma for a month and it comes back to me in a bootloop. I tried unlocking the bootloader in adb with fastboot oem unlock but when i select yes the thing just freezes. i even left it on and plugged in the whole night. I cant flash anything until i unlock the bootloader. and one last thing is i cant delete stuff for example i type fastboot format/erase system it just stays there erasing system...
pls help!
BUMP
BUMP
BUMP
Do more research before you tinker with your toys. Even your xperia.
Sent from my LG-H810 using Tapatalk
'back to me in a bootloop' Hard Factory Reset in recovery won't work? 'I cant flash anything until i unlock the bootloader.' No **** sherlock...
Suhkoi said:
'back to me in a bootloop' Hard Factory Reset in recovery won't work? 'I cant flash anything until i unlock the bootloader.' No **** sherlock...
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Click to collapse
i am having the same issues.
Unit went flat (nexus 7 2013) due to moving house
boot loader locked (cannot unlock)
Nexus Root Toolkit v2.0.5 | WugFresh no help due to locked boot loader and cannot un lock (get screen options but does nothing when selected)
software can see unit and send commands fine.
out of ideas
i have has nexus 4,5,7 and 7 (2013)
they have all been rooted even ubuntu installed on some in the past
but looks like the 7 2013 is stuck due to licked boot loader that will not unlock.
thanks
Oliver
Got the same problem on my girlfriends Nexus 7 2013. Just like a brick. Bought a Nexus 9 for me and gave her mine. As far as I know, if its in 2 years of getting bought, it should be on guarantee, so if you are lucky to be in that time frame just send it to Asus for repair. My guess is a replacement.
Sent from my Nexus 5 using Tapatalk
I got into Recovery Mode and performed a wipe cache partition and also factory reset and it did not helped.
Any help will be appreciated
Phone info:
LG H798 32GB
google/bullhead/bullhead
6.0.1/MTC19Z/2996059
Product name:bullhead
Variant:bullhead LGH798 32GB
HW version: rev_1.0
bootloader version -BHZ10p
baseband version - M8994F-2.6.32.1.13
secure boot -enabled
device state - locked
Just flash stock ROM again: https://developers.google.com/android/nexus/images
Rekan_ said:
Just flash stock ROM again: https://developers.google.com/android/nexus/images
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There are 14 ROMs for Nexus 5x, how do I know which one to choose?
jojesa said:
There are 14 ROMs for Nexus 5x, how do I know which one to choose?
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Click to collapse
Any of them will do, the latest is preferred.
Nexus 5x bootloop
I have the same issue. I flashed the stock rom like 4 times without success. I've read almost every troubleshooting guide here and google forums. I don't know what to do. I can't even access to the recovery.
pablohr9 said:
I have the same issue. I flashed the stock rom like 4 times without success. I've read almost every troubleshooting guide here and google forums. I don't know what to do. I can't even access to the recovery.
Click to expand...
Click to collapse
I got a security update and that's when the phone went kaput.
Did you flash the same stock ROM 4 times or did you try different ones?
By the way, I have the Nexus 5 and had the same issue I'm having now, so this will be my last LG phone and maybe my last Nexus.
jojesa said:
I got a security update and that's when the phone went kaput.
Did you flash the same stock ROM 4 times or did you try different ones?
By the way, I have the Nexus 5 and had the same issue I'm having now, so this will be my last LG phone and maybe my last Nexus.
Click to expand...
Click to collapse
I tried 3. The oldest the newest and one of the middle. I flashed them with the Nexus root toolkit and with the command prompt. I really don't know what is the problem.
Did you fix your Nexus 5? Because I read that could be a issue with the power botton. I am wondering if the N5x has the same issue?
Looks like this is a common issue at the moment.
I'm in the same boat. I can get to the bootloader screen, no issue. But if I try going into recovery mode, or standard boot. It just loops on the google logo (or sometimes just sits there at the logo for an hour).
dsayling said:
Looks like this is a common issue at the moment.
I'm in the same boat. I can get to the bootloader screen, no issue. But if I try going into recovery mode, or standard boot. It just loops on the google logo (or sometimes just sits there at the logo for an hour).
Click to expand...
Click to collapse
I posted the issue on LG USA Mobile Facebook page. I received a message: "In order for us to address your concerns, we ask that you please send us a private message. Thank you for reaching out to us. "
I suggest anyone with the same issue do the same. That way people are aware of this issue. If I knew before hand I would not have got the Nexus 5X.
deleted
I was able to get the Nexus 5x working again.
I downloaded the ROM that matched this line from the Android Recovery screen.
6.0.1/MTC19Z/2996059
I first downloaded and installed the ADB USB drivers adb-setup-1.4.3 as administrator, saying yes Y to all prompts.
I created the folder C:\nexus and placed the ROM on that folder.
On the Nexus 5X Android Recovery screen I selected “Apply Update from ADB” .
At this point I attached a USB cord between PC and phone.
At the Command Prompt I entered: adb sideload c:\nexus\bullhead-ota-mtc19z-b4cfce2c.zip (here replaced the section in bold with the name of your ROM).
When the update finished I selected the line “Reboot system now".
Voila! Phone is back to life.
Actualy there is a step by step PDF
https://drive.google.com/file/d/0Bz6x7k-VkpUJam5Mc1hKa09PVGc/view
"Okay Google",
Being a admirer of google i went into buying Nexus 5X as my smartphone. As this model was relatively costly i had many objections from friends and family. Still i insisted for the same "LG Google Nexus 5X".
Previously i had heating issues with the new phone. but the service centre guy said it will heat "abit"(i know that was not bit) as it is a smartphone.I had to keep the new phone in charging for hours and that two three times a day.
Against all the odds i was in favour of google as it sounded good to tell people which phone i had, But the people who saw me always looking for charging plug knew what i was going through.
Currently i am facing the reboot loop issue, my phone keeps on rebooting. I went to the one where i bought the phone.The guy said it requires a software update and nothing else. I had heard of the peoples having such issues worldwide and i was worried about the solution. So i had sent my phone to the LG's Service Centre their the person said if only software update is required then it will cost around 350 INR else we will let you know. So after a long wait and contacting the service centre their i finally had a talk with them and they said it seem to be a PCB problem and costsaroung 11000 INR. Hearing the figure was a shock!
I don't know what to do with the situation as my phone doesn't have the warranty. Please help me as this is a HUGE amount to spent to repair a phone.
Hey all, I need some assistance here. So my device is Nexus 5x H790 unlocked bootloader, stock ROM, Usb debugging enabled. I had the latest October updates (90S I believe) and everything was running just fine on it until about 5 days ago. I was using my phone like normal and suddenly it turned off. I could not turn it back on and when it did it would get stuck at the Google screen and then begin to bootloop several times before turning off. I have gotten to the recovery screen 1 time and wiped cache but still same result. There was one instance where the phone completely booted up and was receiving the numerous texts over the few days and even sent a few. Then it crashed again after 5 mins :crying:
Here is what I've tried:
-Attempted to reflash October images from googles website. I have experience doing this before from using Heisenburg's method 9 (no change)
-Then began to research and thought it was the power button getting stuck issue. Brought it to a repair shop and they opened it and checked out the power button and said it was firmware not the button and to factory reset (brought it here because the device is 13 months old and figured it was cheaper/faster than sending to LG and waiting a whole month to get it back)
-Brought home from repair shop, reflashed latest October images and still could not boot up fully.
-Now I want to factory reset but cannot get to recovery screen, when I enter bootloader and scroll to Recovery it just goes to Google image again....I believe there are commands to wipe device userdata and tried "fastboot erase userdata" and "fastboot format data" but gave errors
I will try next to use a different USB port, now that just found a thread on here saying the 3.0 ports dont seem to work with that command even though I've used the same port for every image flash I've done in past
Any help/ideas would be appreciated. Thanks in advance
Same problem...
I have the same problem. Mine started bootlooping to the Google screen the same day my warranty expired...
I'm gooing to send it off to LG, but I really wish I could get my pics and texts off before they wipe it
mjp5099 said:
Hey all, I need some assistance here. So my device is Nexus 5x H790 unlocked bootloader, stock ROM, Usb debugging enabled. I had the latest October updates (90S I believe) and everything was running just fine on it until about 5 days ago. I was using my phone like normal and suddenly it turned off. I could not turn it back on and when it did it would get stuck at the Google screen and then begin to bootloop several times before turning off. I have gotten to the recovery screen 1 time and wiped cache but still same result. There was one instance where the phone completely booted up and was receiving the numerous texts over the few days and even sent a few. Then it crashed again after 5 mins :crying:
Here is what I've tried:
-Attempted to reflash October images from googles website. I have experience doing this before from using Heisenburg's method 9 (no change)
-Then began to research and thought it was the power button getting stuck issue. Brought it to a repair shop and they opened it and checked out the power button and said it was firmware not the button and to factory reset (brought it here because the device is 13 months old and figured it was cheaper/faster than sending to LG and waiting a whole month to get it back)
-Brought home from repair shop, reflashed latest October images and still could not boot up fully.
-Now I want to factory reset but cannot get to recovery screen, when I enter bootloader and scroll to Recovery it just goes to Google image again....I believe there are commands to wipe device userdata and tried "fastboot erase userdata" and "fastboot format data" but gave errors
I will try next to use a different USB port, now that just found a thread on here saying the 3.0 ports dont seem to work with that command even though I've used the same port for every image flash I've done in past
Any help/ideas would be appreciated. Thanks in advance
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How could ur warranty be expired when it is 24 months by buy date.
Domin_PL said:
How could ur warranty be expired when it is 24 months by buy date.
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Click to collapse
I'm fairly certain its 12 months for manufacturer. I did not get the extra Nexus protect
In Europe there is 24 month warranty for all sold products. Kind of bad thing or kind of good thing.
ugh wife's Nexus 5x did this same thing. Been up all night trying EVERYTHING. Fastboot works but bootloader is locked so I can't do anything. Going to recovery just reboots the phone to logo.bin and then turns off again. Download mode is unreliable and when I get it to finally trigger, it doesn't go to the second phase where it waits for a firmware update (so I can't do the LGUP thing).
So I guess this is an OTA problem? Some BS.
fanta110 said:
In Europe there is 24 month warranty for all sold products. Kind of bad thing or kind of good thing.
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Click to collapse
In France LG does not guarantee the 24 months since March 2016. my nexus 5x is broken down one year and 1 day after the date of purchase with this same issue. At first LG told me that the warranty was OK then they retracted. I have a beautiful invoice with the change of motherboard ....
****
androcib said:
In France LG does not guarantee the 24 months since March 2016. my nexus 5x is broken down one year and 1 day after the date of purchase with this same issue. At first LG told me that the warranty was OK then they retracted. I have a beautiful invoice with the change of motherboard ....
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Click to collapse
Just curious how much the new motherboard was quoted for repair? At this point I finally reached the recovery screen and performed a true factory reset but havent tried flashing latest images from google. I will update and let you know if that worked. If that doesnt work, I will be getting the pixel on Verizon on black friday for the $10/ mo
Hi all,
TLDR: 5x stuck in bootloop; Should I lock bootloader / do anything else in recovery before sending back? And can this be undone if they refuse to repair the phone?
After having it for just over a year my Nexus 5x (rooted, custom rom, recovery and kernel) got the dreaded bootloop issue. (Had been running same rom/kernel/... for many months when one day it just got in a bootloop)
I tried these steps but with no succes.
When I tried starting the phone again a few days after the bootloop started it was suddenly working again but after using it for a few hours the phone once again got in the bootloop pattern so I'm going to assume it's a hardware problem.
I have already contacted the shop where I purchased (Europe, so always 2 years warranty) and can send it back, but would like some advice. Should I lock the bootloader / flash anything else before sending it back to get rid of the bootloader unlocked warning?
My 5x has some minor damage around the edges (nothing bad) but I'm a bit afraid they will use this as an excuse not to repair it. If I lock the bootloader again and they send it back unrepaired is there anything I still can do to unlock it again or will I basically just have a brick?
Thanks in advance.
I join up the conversation too. Same problem as you mate. BLOD, rooted and bootloader unlocked. Can someone please give us some advice?
If you can boot into the uploaded I'd try to lock it, fastboot oem lock. It wouldn't hurt. If they send it back just unlock it again.
Sent from my [device_name] using XDA-Developers Legacy app
I've joined the club too - mine is over 2 years, bought on release and lasted until around Christmas...
I will try to re-lock bootloader before it goes in to get repaired as upon boot it shows the screen that shouts warning, not secure! Etc. (Can't remember the wording...)
One good thing out of this is i went and bought a Pixel 2 [emoji41] i had a great excuse to tell myself!
Sent from my Pixel 2 using Tapatalk
I flashed stock and locked bootloader before I sent it in.
Got it back after 1.5 weeks => mainboard preplaced. No problems.
Hmm, phone isn't booting up at all now-charged overnight and tried... nothing. No lights, held power for a minute, tried everything.
Would the content bootlooping have killed the battery somehow?
Thanks
Sent from my Pixel 2 using Tapatalk
When my 5X started bootlooping I went into fastboot mode where there is a power off option, this way the phone turned off without constantly trying to boot and killing the battery.
rG- said:
I flashed stock and locked bootloader before I sent it in.
Got it back after 1.5 weeks => mainboard preplaced. No problems.
Click to expand...
Click to collapse
Same story here. I had my 5x over 1,5 years when it started bootlooping.