Develop Bugs

[Q] Stuck on Google boot screen

Hi guys first post
Anyways I've been having problems with my Nexus 7 hat I got for X-Mas. It started out ok but friday it crashed and I re-booted it. The screen was unresponsive but it started working again . Today I booted it up and it got stuck on the Google screen, I waited for about 20 mins and nothing. I tried flashing it back to stock, factory reseting, both of those seemed to do nothing. I hope this is a software glitch cause I had to unlock bootloader to flash the android version, because if it is hardware I can't get a replacement since I voided the warrenty right? Should I try flashing maybe 4.3, or what?
-Please help me
-Dylan

Hi Scoorzia, since you've already tried a factory reset and have unlocked the bootloader, I'd go ahead and flash the full stock 4.4.2 ROM. Is that what you tried before?
https://developers.google.com/android/nexus/images#razor

Scoorzia said:
Hi guys first post
Anyways I've been having problems with my Nexus 7 hat I got for X-Mas. It started out ok but friday it crashed and I re-booted it. The screen was unresponsive but it started working again . Today I booted it up and it got stuck on the Google screen, I waited for about 20 mins and nothing. I tried flashing it back to stock, factory reseting, both of those seemed to do nothing. I hope this is a software glitch cause I had to unlock bootloader to flash the android version, because if it is hardware I can't get a replacement since I voided the warrenty right? Should I try flashing maybe 4.3, or what?
-Please help me
-Dylan
Click to expand...
Click to collapse
Get Wugfresh Nexus Toolkit and Re-Lock Your Bootloader ( Get Back Warranty) and Send It back and Get A Replacement

Pandae said:
Hi Scoorzia, since you've already tried a factory reset and have unlocked the bootloader, I'd go ahead and flash the full stock 4.4.2 ROM. Is that what you tried before?
Yes I did try this, also I seemed to get it back to working state, but it keeps freezing and becomes unresponsive and powers off. It passes the Google screen now but sometimes on the locks creen I can't swipe and it goes into sleep and won't come back. I'll give it a week and if it still continues I'll take the other guys advice about gettinga r eplacement.
Click to expand...
Click to collapse

KiiDPoLo said:
Get Wugfresh Nexus Toolkit and Re-Lock Your Bootloader ( Get Back Warranty) and Send It back and Get A Replacement
Click to expand...
Click to collapse
I relocked it with fastboot but can't they tell if I unlocked it before? Also there's a tiny scratch on the edge of the screen I accidentaly made. If I get it replaced will they replace it witha new one or jsut the same with fixed software?

Also it seems to like to reset it self quite allot, I'll hopefully try get a replacement.

If you did a clean flash of the stock ROM and recovery, it could be an eMMC that's faulty straight from the factory.

Today it's been OK. I flashed one more time and haven't had any problem since. I think it'll be OK, probably something to do withKitKat

Scoorzia said:
I relocked it with fastboot but can't they tell if I unlocked it before? Also there's a tiny scratch on the edge of the screen I accidentaly made. If I get it replaced will they replace it witha new one or jsut the same with fixed software?
Click to expand...
Click to collapse
Not Sure If They'll Be Able To Tell, But I've Got My Nexus 7 2013 For X-Mas and So Far I've Unlocked The Bootloader 4 Times ( Kept Wanting To Start Fresh)

H790 stuck in bootloop after random crash

Hey all, I need some assistance here. So my device is Nexus 5x H790 unlocked bootloader, stock ROM, Usb debugging enabled. I had the latest October updates (90S I believe) and everything was running just fine on it until about 5 days ago. I was using my phone like normal and suddenly it turned off. I could not turn it back on and when it did it would get stuck at the Google screen and then begin to bootloop several times before turning off. I have gotten to the recovery screen 1 time and wiped cache but still same result. There was one instance where the phone completely booted up and was receiving the numerous texts over the few days and even sent a few. Then it crashed again after 5 mins :crying:
Here is what I've tried:
-Attempted to reflash October images from googles website. I have experience doing this before from using Heisenburg's method 9 (no change)
-Then began to research and thought it was the power button getting stuck issue. Brought it to a repair shop and they opened it and checked out the power button and said it was firmware not the button and to factory reset (brought it here because the device is 13 months old and figured it was cheaper/faster than sending to LG and waiting a whole month to get it back)
-Brought home from repair shop, reflashed latest October images and still could not boot up fully.
-Now I want to factory reset but cannot get to recovery screen, when I enter bootloader and scroll to Recovery it just goes to Google image again....I believe there are commands to wipe device userdata and tried "fastboot erase userdata" and "fastboot format data" but gave errors
I will try next to use a different USB port, now that just found a thread on here saying the 3.0 ports dont seem to work with that command even though I've used the same port for every image flash I've done in past
Any help/ideas would be appreciated. Thanks in advance

Same problem...
I have the same problem. Mine started bootlooping to the Google screen the same day my warranty expired...
I'm gooing to send it off to LG, but I really wish I could get my pics and texts off before they wipe it
mjp5099 said:
Hey all, I need some assistance here. So my device is Nexus 5x H790 unlocked bootloader, stock ROM, Usb debugging enabled. I had the latest October updates (90S I believe) and everything was running just fine on it until about 5 days ago. I was using my phone like normal and suddenly it turned off. I could not turn it back on and when it did it would get stuck at the Google screen and then begin to bootloop several times before turning off. I have gotten to the recovery screen 1 time and wiped cache but still same result. There was one instance where the phone completely booted up and was receiving the numerous texts over the few days and even sent a few. Then it crashed again after 5 mins :crying:
Here is what I've tried:
-Attempted to reflash October images from googles website. I have experience doing this before from using Heisenburg's method 9 (no change)
-Then began to research and thought it was the power button getting stuck issue. Brought it to a repair shop and they opened it and checked out the power button and said it was firmware not the button and to factory reset (brought it here because the device is 13 months old and figured it was cheaper/faster than sending to LG and waiting a whole month to get it back)
-Brought home from repair shop, reflashed latest October images and still could not boot up fully.
-Now I want to factory reset but cannot get to recovery screen, when I enter bootloader and scroll to Recovery it just goes to Google image again....I believe there are commands to wipe device userdata and tried "fastboot erase userdata" and "fastboot format data" but gave errors
I will try next to use a different USB port, now that just found a thread on here saying the 3.0 ports dont seem to work with that command even though I've used the same port for every image flash I've done in past
Any help/ideas would be appreciated. Thanks in advance
Click to expand...
Click to collapse

How could ur warranty be expired when it is 24 months by buy date.

Domin_PL said:
How could ur warranty be expired when it is 24 months by buy date.
Click to expand...
Click to collapse
I'm fairly certain its 12 months for manufacturer. I did not get the extra Nexus protect

In Europe there is 24 month warranty for all sold products. Kind of bad thing or kind of good thing.

ugh wife's Nexus 5x did this same thing. Been up all night trying EVERYTHING. Fastboot works but bootloader is locked so I can't do anything. Going to recovery just reboots the phone to logo.bin and then turns off again. Download mode is unreliable and when I get it to finally trigger, it doesn't go to the second phase where it waits for a firmware update (so I can't do the LGUP thing).
So I guess this is an OTA problem? Some BS.

fanta110 said:
In Europe there is 24 month warranty for all sold products. Kind of bad thing or kind of good thing.
Click to expand...
Click to collapse
In France LG does not guarantee the 24 months since March 2016. my nexus 5x is broken down one year and 1 day after the date of purchase with this same issue. At first LG told me that the warranty was OK then they retracted. I have a beautiful invoice with the change of motherboard ....

****

androcib said:
In France LG does not guarantee the 24 months since March 2016. my nexus 5x is broken down one year and 1 day after the date of purchase with this same issue. At first LG told me that the warranty was OK then they retracted. I have a beautiful invoice with the change of motherboard ....
Click to expand...
Click to collapse
Just curious how much the new motherboard was quoted for repair? At this point I finally reached the recovery screen and performed a true factory reset but havent tried flashing latest images from google. I will update and let you know if that worked. If that doesnt work, I will be getting the pixel on Verizon on black friday for the $10/ mo

Nexus 5x stock recovery, bootloader locked

So I came across a Nexus 5x where the previous owner has not rooted or unlocked the bootloader and it has stock recovery. It is on constant bootloop. As it's bootloader locked and stock recovery is there any way to resolve the issue or am I toast?
Be advised I have not purchased this phone yet. Merely communicating with the current owner.
Any advice would be greatly appreciated. Thank you in advance
Edit. Owner says it does not get past Google logo and he guessed it bootloop a around every 10-15 seconds. He does state it can go to stock recovery but will not stay....It bootloops from that after a minute or so.
Is this phone completely screwed?
Sent from my Nexus 6 using XDA-Developers Legacy app

ozzmanj1 said:
So I came across a Nexus 5x where the previous owner has not rooted or unlocked the bootloader and it has stock recovery. It is on constant bootloop. As it's bootloader locked and stock recovery is there any way to resolve the issue or am I toast?
Be advised I have not purchased this phone yet. Merely communicating with the current owner.
Any advice would be greatly appreciated. Thank you in advance
Edit. Owner says it does not get past Google logo and he guessed it bootloop a around every 10-15 seconds. He does state it can go to stock recovery but will not stay....It bootloops from that after a minute or so.
Is this phone completely screwed?
Sent from my Nexus 6 using XDA-Developers Legacy app
Click to expand...
Click to collapse
I'd ask the owner if he boots into fastboot, if it still t reboots on its own. They are known to have a defect that causes this though. So if he's done no modding to have soft bricked it, chances are it's a broken device you can't fix
Sent from my Nexus 5X using Tapatalk

My Nexus 5X just died - question about warranty

Hello everyone,
to this day I was a happy owner of Nexus 5X - it was doing pretty well, I even installed Pure Nexus ROM on this device to make it even better and this is where the trouble begins. Today I was listening to music on my device when it froze. I was like - "yeah, another freeze, I will just reboot my phone". It didn't help. The phone started rebooting, but it froze again and then the screen went black. Forever. Now my device is not responding to any commands, I can not even charge it. I still have few months of warranty left, so this is where my question begins:
is it possible for LG employees to detect that my device was rooted and so to cancel my warranty if the phone is totally dead? I think that the components died.
Thanks for your help. :good:

I had the same thing happen to me 21 days after my warranty expired. They told me the motherboard was bad and it had to be replace, and it was going to cost $72. My device was fully rooted and they made no mention of that when I asked for the full diagnostic report from their technician. I would say it is safe to say they can't tell if it was rooted if you motherboard went out like mine.
- Side note: my phone crashes almost once a day since I've gotten back and had small cracks in the back from where they pried it open. But I can't go without my phone for another 3 weeks again while they fix it.

Razeer123 said:
Hello everyone,
to this day I was a happy owner of Nexus 5X - it was doing pretty well, I even installed Pure Nexus ROM on this device to make it even better and this is where the trouble begins. Today I was listening to music on my device when it froze. I was like - "yeah, another freeze, I will just reboot my phone". It didn't help. The phone started rebooting, but it froze again and then the screen went black. Forever. Now my device is not responding to any commands, I can not even charge it. I still have few months of warranty left, so this is where my question begins:
is it possible for LG employees to detect that my device was rooted and so to cancel my warranty if the phone is totally dead? I think that the components died.
Thanks for your help. :good:
Click to expand...
Click to collapse
Sounds TOO familiar. Like exactly what happened to my first N5X mid-March. I was listening to Spotify, the device's software froze and it never turned on again. I connected it to my PC and I happened to have the dreaded Qualcomm HS-USB QDloader 9008 error (that's what showed up in Device Manager). The only thing I did different and for the first time before that happened was using F2FS. I have no idea if it's related.

theGekkoST said:
I had the same thing happen to me 21 days after my warranty expired. They told me the motherboard was bad and it had to be replace, and it was going to cost $72. My device was fully rooted and they made no mention of that when I asked for the full diagnostic report from their technician. I would say it is safe to say they can't tell if it was rooted if you motherboard went out like mine.
- Side note: my phone crashes almost once a day since I've gotten back and had small cracks in the back from where they pried it open. But I can't go without my phone for another 3 weeks again while they fix it.
Click to expand...
Click to collapse
nirogu325 said:
Sounds TOO familiar. Like exactly what happened to my first N5X mid-March. I was listening to Spotify, the device's software froze and it never turned on again. I connected it to my PC and I happened to have the dreaded Qualcomm HS-USB QDloader 9008 error (that's what showed up in Device Manager). The only thing I did different and for the first time before that happened was using F2FS. I have no idea if it's related.
Click to expand...
Click to collapse
Today the diode started to blink red, I connected Nexus 5X to charger and waited ~30 mins to charge a bit. Then I wanted to flash stock system + recovery and unroot but when booting to recovery device again stopped on Google logo and went black. From this moment no sign of beeing alive. I think I'll wait to this situation to happen again and will try to install stock firmware.

Mine would flash red when the battery was completely drained. I could plug it in and get the battery logo, but if I tried to boot it up; the screen would hit to the Google logo and then just go black. I could wait a day and the red battery light would flash again when I pressed the power button. After a few times of doing this, it wouldn't even charge anymore.

Honestly I seriously doubt they have time to go Sherlock Holmes on your phone and void your warranty. They are most likely going to get your phone see if it boots, if not replace the motherboard and go on.
Not to mention if its not responding to anything at this point what do you have to lose. Send it in and see what happens.

This problem is frequent on the Nexus 5x, V10,V20,G4 and G5, the only issu is to use heat gun on the CPU, these devices will starts normally but the problem will appear again
Envoyé de mon HTC One_M8 en utilisant Tapatalk

Same thing happened to me
Same thing happened to me last night. I tried everything I could think of, I was running the latest stock Nougat version with no root and all of a sudden the device froze. After manually powering it down, I could not get it to boot up again. No LED, battery charging icon on the screen, nothing worked, so as it was still under warranty, I got in touch with someone at Google. They've sent me a replacement device that's set to arrive tomorrow and I am to return the faulty one free of charge. Luckily my Nexus 4 still works otherwise I would've missed several calls today. I suggest you get in touch and see what they say. I know of cases where despite the phone being rooted, if they were running stock the warranty was still applicable. With your device being completely dead, you really have nothing to lose.

Okay, update - I was able to reinstall stock firmware via Nexus Root Toolkit on this device, because I booted it into fastboot and it worked for few minutes. Bootloader is still unlocked - should I wait and lock it (I don't know when will my phone be accessible again, red diode is blessing right now because it boots when it's blinking) or should I send it to repair without worrying?

I would lock it.

Okay, yesterday I flashed stock ROM + unrooted and now I locked bootloader. However the device still seems to have something wrong inside - it shows that the custom OS is installed on my phone. Should I flash again or do you recommend something else?
It shows: "Your device has loaded a different operating system". (Yellow).
How can I get rid of it?

Welcome to the boot kingdom
Envoyé de mon HTC One_M8 en utilisant Tapatalk

Razeer123 said:
Okay, yesterday I flashed stock ROM + unrooted and now I locked bootloader. However the device still seems to have something wrong inside - it shows that the custom OS is installed on my phone. Should I flash again or do you recommend something else?
It shows: "Your device has loaded a different operating system". (Yellow).
How can I get rid of it?
Click to expand...
Click to collapse
Try flashing the latest stock package manually. No toolkits. Sometimes toolkits cause flashing issues.
Sent from my Nexus 5X

nirogu325 said:
Try flashing the latest stock package manually. No toolkits. Sometimes toolkits cause flashing issues.
Sent from my Nexus 5X
Click to expand...
Click to collapse
Thanks for your reply. I succesfully flashed the stock image as you said, but unfortunately I couldn't replace recovery - the phone died and can't boot since yesterday. I'm going to take it to LG service, so keep fingers crossed

Razeer123 said:
Thanks for your reply. I succesfully flashed the stock image as you said, but unfortunately I couldn't replace recovery - the phone died and can't boot since yesterday. I'm going to take it to LG service, so keep fingers crossed
Click to expand...
Click to collapse
No worries, you are in luck.

I tried it with oreo and nougat, but it did not work, it keeps freezing.

Nexus 5x bootloop after oreo update

So here is the thing, My Nexus 5x went it to bootloop, and nothing seems to work. the screen just froze, and then It started bootlooping. goes to google logo, the reboots again into google logo. Well since I use to intall custom Rom, I just did what I would usually do, reflashed the image. Didn't help. left the phone for a couple of minutes, it booted, got me to start up, and half way of setup, it rebooted again into bootloop. thought maybe the oreo has something to do with it, ate the oreo and reflashed nougat image. didn't help either. just now after a bit of not using it, it gets past the google logo, but the animation freezes, and back to google. tried factory reset and dalvik/cache wipe, didnt help but now i can not get into recovery.
so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again

Remygas said:
So here is the thing, My Nexus 5x went it to bootloop, and nothing seems to work. the screen just froze, and then It started bootlooping. goes to google logo, the reboots again into google logo. Well since I use to intall custom Rom, I just did what I would usually do, reflashed the image. Didn't help. left the phone for a couple of minutes, it booted, got me to start up, and half way of setup, it rebooted again into bootloop. thought maybe the oreo has something to do with it, ate the oreo and reflashed nougat image. didn't help either. just now after a bit of not using it, it gets past the google logo, but the animation freezes, and back to google. tried factory reset and dalvik/cache wipe, didnt help but now i can not get into recovery.
so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again
Click to expand...
Click to collapse
Have you flashed the 4core bootimg/kernel/recovery, or have you done absolutely no research?
https://forum.xda-developers.com/nexus-5x/general/untested-nexus-5x-bootloop-death-fix-t3641199
Also, the fix is really only temporary, I'd prepare to move on to a new phone.

negusp said:
Have you flashed the 4core bootimg/kernel/recovery, or have you done absolutely no research?
https://forum.xda-developers.com/nexus-5x/general/untested-nexus-5x-bootloop-death-fix-t3641199
Also, the fix is really only temporary, I'd prepare to move on to a new phone.
Click to expand...
Click to collapse
yeah, i was sceptical of that, so was looking for any other fixes, but as I see, there is no other choice

Remygas said:
yeah, i was sceptical of that, so was looking for any other fixes, but as I see, there is no other choice
Click to expand...
Click to collapse
The bootloop is purely a hardware issue. There is no permanent fix except to either get a replacement CPU or send the phone to LG.
Disabling the 2 big cores should allow you to use the phone for another couple of months. Don't expect it to be permanent, though.

i have faced the same issue on mine.
Remygas said:
So here is the thing, My Nexus 5x went it to bootloop, and nothing seems to work. the screen just froze, and then It started bootlooping. goes to google logo, the reboots again into google logo. Well since I use to intall custom Rom, I just did what I would usually do, reflashed the image. Didn't help. left the phone for a couple of minutes, it booted, got me to start up, and half way of setup, it rebooted again into bootloop. thought maybe the oreo has something to do with it, ate the oreo and reflashed nougat image. didn't help either. just now after a bit of not using it, it gets past the google logo, but the animation freezes, and back to google. tried factory reset and dalvik/cache wipe, didnt help but now i can not get into recovery.
so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again
Click to expand...
Click to collapse
i have find this on my one too, pls reply me if u find the solution and i will give you if i find the solution.

santhoshreddy923 said:
i have find this on my one too, pls reply me if u find the solution and i will give you if i find the solution.
Click to expand...
Click to collapse
The solution is to apply the BLOD boot image patch, as was stated above. Here's a link: https://forum.xda-developers.com/nexus-5x/general/untested-nexus-5x-bootloop-death-fix-t3641199

Unknown025 said:
The solution is to apply the BLOD boot image patch, as was stated above. Here's a link: https://forum.xda-developers.com/nexus-5x/general/untested-nexus-5x-bootloop-death-fix-t3641199
Click to expand...
Click to collapse
This isn't possible if you have a locked bootloader unless you can somehow get your phone turned on... If I am mistaken I'd love to be corrected so I can fix this. If this really is a hardware issue, then I guess I'm screwed. This phone is just over a year old and Oreo has been installed for a couple weeks, so this pretty much blows.

nexus 5x bootloop brick
i have found that it is due to hardware issue and what is the best place i can get it repaired.
Is there any other way that i can replace it with another processor such as 820 r any other lower one?

Just send it in for $10 (UPS with tracking #) to LG
Remygas said:
So here is the thing, My Nexus 5x went it to bootloop, ... but now i can not get into recovery....so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again
Click to expand...
Click to collapse
Just send it in for $10 (UPS with tracking #) to LG and they will put a new motherboard in it. I just did it with my out of warranty 5X that I purchased in May 2016. LG show status "In Warranty" and there was not charge. Phone works faster and better than ever. I upgraded to Oreo an it is running great.
If you need a temp phone buy something like and unlocked (tmobile compatible) phone like I did $70 Alcatel Onetouch Idol 3 until you get your phone back. My project Fi sim works great in that phone I just needed a micro to nano SIM adapter which I got for free at a local cell phone shop.

excuse can you please tell me the detailed process of sending phone to lg .
mrbios said:
Just send it in for $10 (UPS with tracking #) to LG and they will put a new motherboard in it. I just did it with my out of warranty 5X that I purchased in May 2016. LG show status "In Warranty" and there was not charge. Phone works faster and better than ever. I upgraded to Oreo an it is running great.
If you need a temp phone buy something like and unlocked (tmobile compatible) phone like I did $70 Alcatel Onetouch Idol 3 until you get your phone back. My project Fi sim works great in that phone I just needed a micro to nano SIM adapter which I got for free at a local cell phone shop.
Click to expand...
Click to collapse
the issue is i live in india and the phone is imported one could you pls help me.

Remygas said:
So here is the thing, My Nexus 5x went it to bootloop, and nothing seems to work. the screen just froze, and then It started bootlooping. goes to google logo, the reboots again into google logo. Well since I use to intall custom Rom, I just did what I would usually do, reflashed the image. Didn't help. left the phone for a couple of minutes, it booted, got me to start up, and half way of setup, it rebooted again into bootloop. thought maybe the oreo has something to do with it, ate the oreo and reflashed nougat image. didn't help either. just now after a bit of not using it, it gets past the google logo, but the animation freezes, and back to google. tried factory reset and dalvik/cache wipe, didnt help but now i can not get into recovery.
so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again
Click to expand...
Click to collapse
Same..
My phone was working fine today till evening, suddenly it restarted and this boot loop started. I was on PixelRom (Oreo 8.0)
I tried flashing Factory image of 8.1 final release via fastboot. Its still not booting. Keeps restarting.
Any help?

continuous reboot after Oreo update
Hi,
I am facing issues with my Nexux 5x after updating to the latest version of Android. I received a notification for software update and I did it and as soon as the update was done, the phone started rebooting continously. I tried wiping the cache, factory reset via recovery mode, but nothing actually works. Could anyone of you suggest me some ways to get it corrected or to get the old version back.
Thanks
deepa

mrbios said:
Just send it in for $10 (UPS with tracking #) to LG and they will put a new motherboard in it. I just did it with my out of warranty 5X that I purchased in May 2016. LG show status "In Warranty" and there was not charge. Phone works faster and better than ever. I upgraded to Oreo an it is running great.
If you need a temp phone buy something like and unlocked (tmobile compatible) phone like I did $70 Alcatel Onetouch Idol 3 until you get your phone back. My project Fi sim works great in that phone I just needed a micro to nano SIM adapter which I got for free at a local cell phone shop.
Click to expand...
Click to collapse
Do you still have warranty when you send it?

Extended warranty on LG Google Nexus 5X
arem2015 said:
Do you still have warranty when you send it?
Click to expand...
Click to collapse
No, my phone was 1.5 years old and out of warranty. I did not buy an extended warranty. LG extends the warranty on the Nexus 5X well beyond the standard 1 year for the bootloop issue. Also, my phone was in excellent like-new condition.

My 5x was purchased November of 2015, and they covered mine at no cost under warranty. Even provided a mailing label for me to send it in on their dime. They did require me to provide original proof of purchase (which I luckily was able to lookup). I sent it in on a Monday and got it back Friday that same week. Was mind-blowing fast turnaround time.