I got into Recovery Mode and performed a wipe cache partition and also factory reset and it did not helped.
Any help will be appreciated
Phone info:
LG H798 32GB
google/bullhead/bullhead
6.0.1/MTC19Z/2996059
Product name:bullhead
Variant:bullhead LGH798 32GB
HW version: rev_1.0
bootloader version -BHZ10p
baseband version - M8994F-2.6.32.1.13
secure boot -enabled
device state - locked
Just flash stock ROM again: https://developers.google.com/android/nexus/images
Rekan_ said:
Just flash stock ROM again: https://developers.google.com/android/nexus/images
Click to expand...
Click to collapse
There are 14 ROMs for Nexus 5x, how do I know which one to choose?
jojesa said:
There are 14 ROMs for Nexus 5x, how do I know which one to choose?
Click to expand...
Click to collapse
Any of them will do, the latest is preferred.
Nexus 5x bootloop
I have the same issue. I flashed the stock rom like 4 times without success. I've read almost every troubleshooting guide here and google forums. I don't know what to do. I can't even access to the recovery.
pablohr9 said:
I have the same issue. I flashed the stock rom like 4 times without success. I've read almost every troubleshooting guide here and google forums. I don't know what to do. I can't even access to the recovery.
Click to expand...
Click to collapse
I got a security update and that's when the phone went kaput.
Did you flash the same stock ROM 4 times or did you try different ones?
By the way, I have the Nexus 5 and had the same issue I'm having now, so this will be my last LG phone and maybe my last Nexus.
jojesa said:
I got a security update and that's when the phone went kaput.
Did you flash the same stock ROM 4 times or did you try different ones?
By the way, I have the Nexus 5 and had the same issue I'm having now, so this will be my last LG phone and maybe my last Nexus.
Click to expand...
Click to collapse
I tried 3. The oldest the newest and one of the middle. I flashed them with the Nexus root toolkit and with the command prompt. I really don't know what is the problem.
Did you fix your Nexus 5? Because I read that could be a issue with the power botton. I am wondering if the N5x has the same issue?
Looks like this is a common issue at the moment.
I'm in the same boat. I can get to the bootloader screen, no issue. But if I try going into recovery mode, or standard boot. It just loops on the google logo (or sometimes just sits there at the logo for an hour).
dsayling said:
Looks like this is a common issue at the moment.
I'm in the same boat. I can get to the bootloader screen, no issue. But if I try going into recovery mode, or standard boot. It just loops on the google logo (or sometimes just sits there at the logo for an hour).
Click to expand...
Click to collapse
I posted the issue on LG USA Mobile Facebook page. I received a message: "In order for us to address your concerns, we ask that you please send us a private message. Thank you for reaching out to us. "
I suggest anyone with the same issue do the same. That way people are aware of this issue. If I knew before hand I would not have got the Nexus 5X.
deleted
I was able to get the Nexus 5x working again.
I downloaded the ROM that matched this line from the Android Recovery screen.
6.0.1/MTC19Z/2996059
I first downloaded and installed the ADB USB drivers adb-setup-1.4.3 as administrator, saying yes Y to all prompts.
I created the folder C:\nexus and placed the ROM on that folder.
On the Nexus 5X Android Recovery screen I selected “Apply Update from ADB” .
At this point I attached a USB cord between PC and phone.
At the Command Prompt I entered: adb sideload c:\nexus\bullhead-ota-mtc19z-b4cfce2c.zip (here replaced the section in bold with the name of your ROM).
When the update finished I selected the line “Reboot system now".
Voila! Phone is back to life.
Actualy there is a step by step PDF
https://drive.google.com/file/d/0Bz6x7k-VkpUJam5Mc1hKa09PVGc/view
"Okay Google",
Being a admirer of google i went into buying Nexus 5X as my smartphone. As this model was relatively costly i had many objections from friends and family. Still i insisted for the same "LG Google Nexus 5X".
Previously i had heating issues with the new phone. but the service centre guy said it will heat "abit"(i know that was not bit) as it is a smartphone.I had to keep the new phone in charging for hours and that two three times a day.
Against all the odds i was in favour of google as it sounded good to tell people which phone i had, But the people who saw me always looking for charging plug knew what i was going through.
Currently i am facing the reboot loop issue, my phone keeps on rebooting. I went to the one where i bought the phone.The guy said it requires a software update and nothing else. I had heard of the peoples having such issues worldwide and i was worried about the solution. So i had sent my phone to the LG's Service Centre their the person said if only software update is required then it will cost around 350 INR else we will let you know. So after a long wait and contacting the service centre their i finally had a talk with them and they said it seem to be a PCB problem and costsaroung 11000 INR. Hearing the figure was a shock!
I don't know what to do with the situation as my phone doesn't have the warranty. Please help me as this is a HUGE amount to spent to repair a phone.
Related
hello everyone I know this is not the Ideal place to ask but I do have some serious issue with chain fire. I am completely new to this area of computing and this situation is sending me crazy. I rooted my nexus 7 (2012 edition) ages ago and recently I did something stupid. This is what happened
one day I tried to play the android game NOVA 3 on my Nexus 7 on the highest graphical setting so I went and researched how to do this. I was pointed towards some kind of app called 'ChainFire 3D', Once I pressed the install button inside this app the Nexus 7 switched off and the next time I tried to turn it on I got the X logo of death (boot loop). I then tried to enter recovery and I got the annoying 'no command' errorhttp://forum.xda-developers.com/images/smilies/crying.gif. I cant seem to remember how I rooted this thing but I do have access to the fastboot stuff ONLY (inside cmd).
if there is anyone who has any idea how to go about fixing such an issue without wiping everything on my nexus could they please get back to me ASAP.http://forum.xda-developers.com/images/smilies/fingers-crossed.gif
Gloftking said:
hello everyone I know this is not the Ideal place to ask but I do have some serious issue with chain fire. I am completely new to this area of computing and this situation is sending me crazy. I rooted my nexus 7 (2012 edition) ages ago and recently I did something stupid. This is what happened
one day I tried to play the android game NOVA 3 on my Nexus 7 on the highest graphical setting so I went and researched how to do this. I was pointed towards some kind of app called 'ChainFire 3D', Once I pressed the install button inside this app the Nexus 7 switched off and the next time I tried to turn it on I got the X logo of death (boot loop). I then tried to enter recovery and I got the annoying 'no command' errorhttp://forum.xda-developers.com/images/smilies/crying.gif. I cant seem to remember how I rooted this thing but I do have access to the fastboot stuff ONLY (inside cmd).
if there is anyone who has any idea how to go about fixing such an issue without wiping everything on my nexus could they please get back to me ASAP.http://forum.xda-developers.com/images/smilies/fingers-crossed.gif
Click to expand...
Click to collapse
This forum is for the 2013 version, but the answer will be the same, flash the stock image. I have the link in my signature.
Can I have some instructions
http://forum.xda-developers.com/images/smilies/confused.gif what do you mean by flashing the stock image. does this mean connecting it to my computer and running cmd and using some kind of fast boot command or something?. Also will all my data still be there such as my apps, etc after the flashing is done.? http://forum.xda-developers.com/images/smilies/eek.gif
I need some instructions
Aerowinder said:
This forum is for the 2013 version, but the answer will be the same, flash the stock image. I have the link in my signature.
Click to expand...
Click to collapse
what do you mean by flashing the stock image. does this mean connecting it to my computer and running cmd and using some kind of fast boot command or something?. Also will all my data still be there such as my apps, etc after the flashing is done.? http://forum.xda-developers.com/images/smilies/eek.gif
Seems a few are having the same problem as me after trying to flash 5.0
My Nexus will no longer boot past the Google Logo (White one). I can only access the Bootloader. When I try to go to recovery I see the TWRP logo but stays stuck there. I tried flashing a new image a few times but always had the same problem.
I then tried to relock the bootloader and unlock again again to prepare a fresh install. This is where it gets worse. I managed to lock the bootloader but I can no longer unlock. I get to the screen warning that data will be wiped if I choose "YES", but when I do proceed, I stay stuck on "Erasing userdata...". I left it for 5 hours and was still stuck with the same message.
I cant see what else I can do now.
Ive read a few threads saying its a motherboard issue. Seems weird that it appeared when I tried to install Lollipop. Also seems Im not the only one.
this worked for me
I'm sure someone wiser will respond to you later but ..... I've been in a similar situation.
I use Windows 7 64bit and always connect device with usb 2 port (i.e. not usb3).
I was getting stuck on the google logo with an open lock symbol low on the screen - indicating unlocked bootloader. Like you could get into recovery but unable to get any further once there.
Try using Wugfresh's Nexus Root Tool. Look in the development thread. I'd suggest reading his faq's.
Download and install the latest version 1.9.6 (as I recall) - I had problems when using the earlier versions.
Get an stock image downloaded.
Then you should be able to flash the image using the force flash method he mentions in his faq. You set it in the options menu.
Set USB debugging on the device and usb options for storage to ptp rather than mtp - that's what worked for me.
You'll probably see repeated "installing driver" messages and new "open location" popups as you go through it.
(if your bootloader is locked you'll need to unlock it first. - just re-read your original post and I'm hoping that the latest NRT version will get you unlocked OK.)
If you have problems with this at first try going through the driver installation section of the tools.
After that you can use the same tool to root it. That didn't work completely but did allow me to use an OTG flash drive. If you need full root there's a patch you need to flash - Key Pie patch - took me a while to find it but it's somewhere on these forums.
After the problems I had everything went smoothly in the end. Just be prepared to watch it go through various rebootings while the magic is being done.
Apologies if this is a bit haphazard - I tend to try and rush through things and then forget what it was exactly I did!
I have tried NRT but cant do anything as I cant unlock the bootloader. I have tried both Fastboot and NRT, they both block at "erasing userdata".
Just a thought
Sorry to hear that.
Have you tried "Flash Stock + unroot" with the "Soft-bricked/Bootloop" option in NRT? I now recall that's something that helped me get mine recovered. Just a thought.
I recall reading forum posts that suggested I might have motherboard issues - but I didn't believe it was likely to be the case so I kept trying.
Tried all NRT options including force flash.
Problem is none work with the locked bootloader.
Nexus Root Toolkit v1.9.7 out now
Change log:
What’s new in Nexus Root Toolkit 1.9.7: November 16th, 2014
· Included the latest Masterlists to prevent users who never utilized the “Update” in the kit from getting the AutoIt error (for KTU84P Nexus 7 2013). This error was due to the modified boot.img for that build being accidentally removed from the server. Its was then reuploaded and the masterlists were updated, but those users who never updated would still get the error.
· No longer will the “Force Flash” recommendation be made to N4 users, because it seems to cause a bootloop – however factory resting will fix that either way.
IDEM
I spent exactly the same as you, I also lock the bootloader and now I can not do anything, always get "write failure" and when I try to unlock stays forever "erase ..."
There will be some way to revive it?
Cursed Android 5.0!
If the problem is confirmed to be Android 5.0, Google can help solve these problems?
Use the instructions to reflash your bootloader.
http://blog.laptopmag.com/how-to-hard-reset-a-bricked-nexus-7-with-your-pc
Note replace the instructions to download 4.1.1. with the correct version of the ROM you want to flash. Make sure you grab the correct version for your device. Flashing the wrong bootloader can hard brick your NEXUS with no chance of recovery. Also don't relock your bootloader unless you are certain that you will never want to flash again. Unlocking wipes all of your data and you also can't be rooted if you lock it again.
Doesnt work. Cant get passed the first step. After 1 hour its still "erasing boot..."
I flashed 5.0 successfully... You can't send it to Google with warranty? Try on other computer, do it manually using fastboot and don't give up!
As long as you can still boot into Fast Boot..
Your device can be restored..
I suggest using Wugfresh's Nexus toolkit
http://www.wugfresh.com/nrt/
The issues coming from the latest upgrade are common problems when ever we upgrade..
Its always better if you know how, just use the Nexus Toolkit and install the factory image..
Then it will sit at bootup for about 5-7 mins, then restore your apps... Profit
OTAs will always cause issues with some devices..
Zaphodspeaks said:
As long as you can still boot into Fast Boot..
Your device can be restored..
I suggest using Wugfresh's Nexus toolkit
http://www.wugfresh.com/nrt/
The issues coming from the latest upgrade are common problems when ever we upgrade..
Its always better if you know how, just use the Nexus Toolkit and install the factory image..
Then it will sit at bootup for about 5-7 mins, then restore your apps... Profit
OTAs will always cause issues with some devices..
Click to expand...
Click to collapse
Again.. I cant unlock the bootloader whether manually trying with fastboot or running NRT. Flashing a stock image is not possible.
tigerdim said:
Again.. I cant unlock the bootloader whether manually trying with fastboot or running NRT. Flashing a stock image is not possible.
Click to expand...
Click to collapse
If you have not tried the latest version of NRT, you may of fried your locked bootloader..
Regardless, don't give up... Someone will come to the rescue.. Nexus devices are pretty robust..
Try using another cable, make sure you have the correct driver, double check in Device Manager...
Then try again with the lastest NRT.. Mine just updated.. As a rule of thumb its better not to use a USB hub if thats the case.. Try swapping out your cable, make sure you have the Nexus drivers... I had to re install mine..
tigerdim said:
Doesnt work. Cant get passed the first step. After 1 hour its still "erasing boot..."
Click to expand...
Click to collapse
I'm in the exact same spot. Also, I know that I don't have USB debugging enabled, so not sure if I'm blocked out because of that. Very frustrating.
The computer sees the tablet though. If I click on List Devices in NRT Advanced Utilities, it shows my serial # fastboot.
update: I tried the Unlock command and it goes to the Unlock Bootloader screen. I click Yes, but then the device just hangs on that screen (I let it sit for 30-40 minutes). Ideas?
dayz3r0 said:
I'm in the exact same spot. Also, I know that I don't have USB debugging enabled, so not sure if I'm blocked out because of that. Very frustrating.
The computer sees the tablet though. If I click on List Devices in NRT Advanced Utilities, it shows my serial # fastboot.
update: I tried the Unlock command and it goes to the Unlock Bootloader screen. I click Yes, but then the device just hangs on that screen (I let it sit for 30-40 minutes). Ideas?
Click to expand...
Click to collapse
It hangs because its probably stuck at "erasing userdata". If you do it manuall with fastboot oem unlock you will see this in the cmd window.
tigerdim said:
It hangs because its probably stuck at "erasing userdata". If you do it manuall with fastboot oem unlock you will see this in the cmd window.
Click to expand...
Click to collapse
yep, it does
I ve given up . Bought a Nexus 9. Wasted too much time on this.
Having the same problem
My Nexus 7 (2013 32gb wifi) was working just fine on Monday. Had an unusual freeze up when I was reading something on Adobe Acro., but a quick reboot had it running again. I remember a notification about a system update but didn't pay it much mind. Later that evening I went to pick the N7 up and it was stuck on the Google loading screen. Freezes at Google loading screen when I attempt Recovery mode from Fastboot. Fastboot OEM unlock gives me the same stall at 'erasing user data' as mentioned above (left it on for this for 12+ hours yesterday and nothing). I haven't tried a different cable other than stock yet but I have tried multiple ports and two different machines to unlock the bootloader so I can flash the OS. No other functions with NRT (1.9.9) work including forced flash+unroot. I can't even flash the bootloader or erase or format any partitions. Feeling a little SOL here and I think it has something to do with Lollipop update.
N7 was unrooted and used for reading for the past couple weeks, so pretty vanilla use over the recent past.
4 months out of warranty with Asus and they want an est. $100 for RMA. Google tossed me to them after dragging me through the basic stuff I've been doing the past few days. Going to keep messing with it I suppose once exams are over but feel like I'm running out of things to try. If anyone has any suggestions, questions or a solution, posting them here would be much appreciated.
My upgrade from 4.4.4 to 5.0.1 took ages. It was like bouncing the four small balls for perhaps 5 minutes. Just have patience.
I would recommend not to use xposed or titanium backup as I expect those programs mess with /system files and that can break the android upgrade script. Just disable any unwanted bloatware in regular application control. At least all my updates have been successful so far. Yes, I am rooted.
Good luck.
---------- Post added at 12:51 AM ---------- Previous post was at 12:45 AM ----------
For Wugfresh excellent "Nexus Root Toolkit" to work you need to enable usb debugging in developer menu. You enable the developer menu by tapping a lot on your version information.
The usb debugging gets reset on every upgrade.
Mordecai253 said:
My Nexus 7 (2013 32gb wifi) was working just fine on Monday. Had an unusual freeze up when I was reading something on Adobe Acro., but a quick reboot had it running again. I remember a notification about a system update but didn't pay it much mind. Later that evening I went to pick the N7 up and it was stuck on the Google loading screen. Freezes at Google loading screen when I attempt Recovery mode from Fastboot. Fastboot OEM unlock gives me the same stall at 'erasing user data' as mentioned above (left it on for this for 12+ hours yesterday and nothing). I haven't tried a different cable other than stock yet but I have tried multiple ports and two different machines to unlock the bootloader so I can flash the OS. No other functions with NRT (1.9.9) work including forced flash+unroot. I can't even flash the bootloader or erase or format any partitions. Feeling a little SOL here and I think it has something to do with Lollipop update.
N7 was unrooted and used for reading for the past couple weeks, so pretty vanilla use over the recent past.
4 months out of warranty with Asus and they want an est. $100 for RMA. Google tossed me to them after dragging me through the basic stuff I've been doing the past few days. Going to keep messing with it I suppose once exams are over but feel like I'm running out of things to try. If anyone has any suggestions, questions or a solution, posting them here would be much appreciated.
Click to expand...
Click to collapse
They quote you $100 RMA, but once you send it in they will send you an invoice for $200. $165 for the motherboard, $25 labor and $10 return shipping. I fought it and they eventually dropped $10 for the return shipping. Last time I ever deal with Asus.
Sent from my Nexus 9 using Tapatalk
I don't know why, but for some reason my nexus 5x is stuck in a bootloop. I was rooted running 6.0.1 (MTC19T) when it shutoff and was not trying to update to N as others were.
I can access the bootloader, but not recovery (just reboots). I have flashed other stock 6.01 OTA's which hasn't changed anything. Flashing TWRP again does nothing. Was trying to follow THIS thread, but PC does not recognize phone in download mode. Also, the phone will only stay download mode for about 15 seconds before rebooting. Any advice?
LGH970 32GB
Bootloader: BHZ10m
Baseband: M8994F-2.6.32.1.13
Secure boot: enabled
Device state: unlocked
shadows006 said:
I don't know why, but for some reason my nexus 5x is stuck in a bootloop. I was rooted running 6.0.1 (MTC19T) when it shutoff and was not trying to update to N as others were.
I can access the bootloader, but not recovery (just reboots). I have flashed other stock 6.01 OTA's which hasn't changed anything. Flashing TWRP again does nothing. Was trying to follow THIS thread, but PC does not recognize phone in download mode. Also, the phone will only stay download mode for about 15 seconds before rebooting. Any advice?
LGH970 32GB
Bootloader: BHZ10m
Baseband: M8994F-2.6.32.1.13
Secure boot: enabled
Device state: unlocked
Click to expand...
Click to collapse
Well If u can access bootloader you can flash any firmware using fastboot commands.
Totally weird, but my 5x just did the same thing. I opened the Yahoo Sports app, and it froze. An attempted reboot, and it's now stuck in a boot loop. If I try to enter recovery, it reboots. Unfortunately, my desktop is at work, so I can't troubleshoot right now.
I'm starting to wonder if I'll be reading several of these posts today. Hmmm...
enzo_cz said:
Well If u can access bootloader you can flash any firmware using fastboot commands.
Click to expand...
Click to collapse
Yes, but I've tried flashing multiple different stock images from the google repository by unzipping them and flashing the components to no avail. Is there another way to flash it? Should I be flashing something else?
UPDATE: tried everything. Getting a replacement from google. Only a month or two from the year warranty. Week without a phone. Thanks Obama...
shadows006 said:
UPDATE: tried everything. Getting a replacement from google. Only a month or two from the year warranty. Week without a phone. Thanks Obama...
Click to expand...
Click to collapse
That is exactly the route I took with customer service this afternoon.
Mine is @ LG as I haven't bought from Google... Let's see...
talkEDtv said:
That is exactly the route I took with customer service this afternoon.
Click to expand...
Click to collapse
Same here, when I went back from 7 to 6.0.1 bootloop. I unfortunately did not get to try the TOT file method as I had already RMA it out and just this morning caught this.
Out of all the Android devices it amazes my how easily this device bricked. I had numerous HTC devices and despite being carrier locked and using a java card to unlock the bootloader i never once had this issue with with any of them, they are very forgiving and will be seriously considering the 2016 HTC nexus as this one is only 4 months old. Im nowhere near n noob to rooting and flashing but disappointed how unforgiving the device is. Granted there are some things I really like about it, but bricked in 4 months is a bad sign of quality IMO.
Nexus are impossible to brick, unless you flash stock factory image...
I have had this same problem.
http://forum.xda-developers.com/nexus-5x/help/5x-bootloops-recovery-t3391459
Eventually after disassembly, I called Google Play and LG, to have it replaced.
I also had a cracked camera glass and screen, got a new Nexus 5x , and havent been charged since it seems the phone was due for failure no matter what.
The problem SEEMS to be the button or signal of of the power button always being pressed. When it's off it will even turn on by itself, and maybe if your lucky itll stay on for a while.
Call in, request RMA
---------- Post added at 04:20 PM ---------- Previous post was at 04:19 PM ----------
gpvecchi said:
Nexus are impossible to brick, unless you flash stock factory image...
Click to expand...
Click to collapse
This is not true, unless in context TO BRICK, as they seem to be BRICKING themselves sometimes. Hardware defects exist in all electronics, even the good ol'nexus
So, My device got bricked. I didn't do root or anything. Recently the device got Android 7.1.2 update so I started the installation via OTA but (I DONT KNOW WHY) something gone wrong and the device gone into bootloop. My device was fully stock and had a locked bootloader but the device was still in 7.1.1 so I downloaded the 7.1.2 Update from the Google Developer page and sideloaded via ADB. The device finally rebooted into Home screen. So I was setting it up but suddenly it hanged and rebooted and the device was boot looped again but now its on a different case. Before, I was able to get the device back by Sideloading via ADB in recovery mode. But now when I tried to go into recovery mode the recovery mode DOESN'T EVEN APPEAR. It goes straight into the Google logo and goes to bootloop. Now I can't even access the recovery mode to sideload.
Please someone help
Dipto509 said:
So, My device got bricked. I didn't do root or anything. Recently the device got Android 7.1.2 update so I started the installation via OTA but (I DONT KNOW WHY) something gone wrong and the device gone into bootloop. My device was fully stock and had a locked bootloader but the device was still in 7.1.1 so I downloaded the 7.1.2 Update from the Google Developer page and sideloaded via ADB. The device finally rebooted into Home screen. So I was setting it up but suddenly it hanged and rebooted and the device was boot looped again but now its on a different case. Before, I was able to get the device back by Sideloading via ADB in recovery mode. But now when I tried to go into recovery mode the recovery mode DOESN'T EVEN APPEAR. It goes straight into the Google logo and goes to bootloop. Now I can't even access the recovery mode to sideload.
Please someone help
Click to expand...
Click to collapse
I believe you have the infamous bootloop issue.
Try to unlock bootloader if you can and flash everything manually. If that does not help, claim warranty or approach the place you purchased the device.
Dipto509 said:
So, My device got bricked. I didn't do root or anything. Recently the device got Android 7.1.2 update so I started the installation via OTA but (I DONT KNOW WHY) something gone wrong and the device gone into bootloop. My device was fully stock and had a locked bootloader but the device was still in 7.1.1 so I downloaded the 7.1.2 Update from the Google Developer page and sideloaded via ADB. The device finally rebooted into Home screen. So I was setting it up but suddenly it hanged and rebooted and the device was boot looped again but now its on a different case. Before, I was able to get the device back by Sideloading via ADB in recovery mode. But now when I tried to go into recovery mode the recovery mode DOESN'T EVEN APPEAR. It goes straight into the Google logo and goes to bootloop. Now I can't even access the recovery mode to sideload.
Please someone help
Click to expand...
Click to collapse
How did you manage to sideload without unlocking the bootloader?
Did you try just holding power and volume down while it was off until it booted and entered fastboot mode?
If you enter fastboot mode, use the arrow keys and power button to enter recovery mode.
ADB
Omnitrix4m3 said:
How did you manage to sideload without unlocking the bootloader?
Did you try just holding power and volume down while it was off until it booted and entered fastboot mode?
If you enter fastboot mode, use the arrow keys and power button to enter recovery mode.
Click to expand...
Click to collapse
I sideloaded via ADB in the recovery. But now the recovery wont even showing
indian84 said:
I believe you have the infamous bootloop issue.
Try to unlock bootloader if you can and flash everything manually. If that does not help, claim warranty or approach the place you purchased the device.
Click to expand...
Click to collapse
Ok the device suddenly boot up. I acted fast and unlocked the bootloader. But when everything is going fine. THE DEVICE BOOTLOOPED AGAIN. But now my bootloader is unlocked. So I flashed 6.0.1 it booted up and again bootlooped :crying:
Same here.
Are you part of the Beta program? Because I am, and after the latest "June 2017" update I suddenly started to have bootloops.
I can only reach bootloader but Recovery isn't starting at all, it just reboot and get into the loop again.
I've tried with the Nexus Root Toolkit, but the phone always get lost after the first reboot the toolkit requests to the device.
Any help here? It NEVER had any issues like that one, I've heard LG claimed it to be hardware related, but I got it after a software update.
This sounds like the infamous bootloop that many other people have encountered with the 5x. It is a problem with the actual hardware and isn't really permanently fixable by messing with the software. If your device is still under warranty, contact LG and they might be able to repair it. I had the infamous bootloop and they replaced the main board (free with warranty).
iSimon said:
Same here.
Are you part of the Beta program? Because I am, and after the latest "June 2017" update I suddenly started to have bootloops.
I can only reach bootloader but Recovery isn't starting at all, it just reboot and get into the loop again.
I've tried with the Nexus Root Toolkit, but the phone always get lost after the first reboot the toolkit requests to the device.
Any help here? It NEVER had any issues like that one, I've heard LG claimed it to be hardware related, but I got it after a software update.
Click to expand...
Click to collapse
LG never claimed it was a hardware issue for the 5X officially. Though due to some lawsuits they are extending the warranty on a case by case basis. The did acknowledge a hardware issue for the G4, which started production around the same time as the 5X.
What seems to happen is the later OS updates expose a hardware issue. Maybe by running a bit hotter. Some people, like me, had slightly reduced battery life after 7.1.2, which means the phone was drawing more power and heating up slightly more than before. My phone was on 7.1.2 for about 2 weeks before it just died while I was using it. Didn't seem to be a bootloop issue at first, but after fiddling around with it, and trying to fix it, that's what it ended up doing. Mine would never get into recovery either, until I used a hair dryer to heat the CPU on the motherboard since I didn't have a heat gun. I managed to reinstall the OS, but it took a heat gun to actually to get it to boot again. However, it lasted 9 hours then started bootlooping.
synesthete said:
This sounds like the infamous bootloop that many other people have encountered with the 5x. It is a problem with the actual hardware and isn't really permanently fixable by messing with the software. If your device is still under warranty, contact LG and they might be able to repair it. I had the infamous bootloop and they replaced the main board (free with warranty).
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well I guess if it has been rooted ever then that voids any warranty. [excuse my language] god ****ing dammit then it's not fixable, christ LG are ****s.
aerolock said:
well I guess if it has been rooted ever then that voids any warranty. [excuse my language] god ****ing dammit then it's not fixable, christ LG are ****s.
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Click to collapse
I had mine fixed for free under warranty, so you should too, as long as it doesn't have significant other damage from drops or water, etc. I had rooted, unlocked and flashed many times. I did send it in stock, though, by flashing the stock factory images (mainly to clear personal data). I don't know what the official rules are about rooting and warranties, but I think that usually the Nexus phones allow you to unlock the bootloader and flash third party software without completely voiding the warranty. They are partly made as affordable developer units, anyway. Obviously, if you brick the phone by doing that stuff it is your fault, but if it is due to a defective part in your device, then they should be responsible to fix it. Even in the past I have been able to get an HTC phone repaired that was fully rooted/unlocked, because it had nothing to do with the hardware issue. Even if they say that your warranty is voided in the fine print from unlocking, sometimes companies will do the right thing and remedy issues that they are at fault for. Contact them, be polite, explain the problem/symptoms and ask if there is something they can do to help. When I contacted LG on their web chat system, I basically told them that the symptoms were most likely caused by a hardware issue and it seemed that the flash chip was failing. I told them that Google recognized the issue and has been refunding customers with the problem. I asked LG if they could repair, replace or refund my phone. The process went as smoothly as it could have gone for a situation like that (Other than unrelated issues with Fedex).
I would recommend just contacting LG, if you device is otherwise in good condition (aside from the bootloop). It can't hurt to try. Just know that the process of shipping it out, repairing, and shipping back might take about a week. Good Luck!
Ok, so when I went to the store I bought it from I said it was the nexus 5x bootloop issue thats with the hardware, then he asked me if I had done anything to the phone like rooting and I said I had rooted it once then removed the root, all he basically said then was dont waste our time asshole go somewhere else, so the previous root is the reason I can't get it fixed. But are you saying that if I call LG and dont mention anything about root then they'll fix it if I send it in? Luckily I found a spare phone so Im not handicapped but I love my 5x.
aerolock said:
Ok, so when I went to the store I bought it from I said it was the nexus 5x bootloop issue thats with the hardware, then he asked me if I had done anything to the phone like rooting and I said I had rooted it once then removed the root, all he basically said then was dont waste our time asshole go somewhere else, so the previous root is the reason I can't get it fixed. But are you saying that if I call LG and dont mention anything about root then they'll fix it if I send it in? Luckily I found a spare phone so Im not handicapped but I love my 5x.
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Click to collapse
I bought mine brand new on eBay. I rooted, Rommed, and otherwise tinkered with it unapologetically then ran into this bootloop issue almost a year later. I was able to contact LG support, send them a copy of my invoice from eBay showing that it was bought new and the date. I sent it off and they fixed it for free (replaced the main board) under warranty. Just go through LG support and they will almost certainly get you taken care of. It took a little over a week, but it sounds like you have a phone you can use during that time.
I purchased a 5x through Amazon over year ago and it is now bootlooping. I have tried all known fixes. I am in the US and I purchased the international version unknowingly. The LG US support site does not recognize my H791 version and I doubt that I can send it overseas. Am I out of luck getting this phone fixed?
Sent from my Nexus 6P using XDA-Developers Legacy app
So here is the thing, My Nexus 5x went it to bootloop, and nothing seems to work. the screen just froze, and then It started bootlooping. goes to google logo, the reboots again into google logo. Well since I use to intall custom Rom, I just did what I would usually do, reflashed the image. Didn't help. left the phone for a couple of minutes, it booted, got me to start up, and half way of setup, it rebooted again into bootloop. thought maybe the oreo has something to do with it, ate the oreo and reflashed nougat image. didn't help either. just now after a bit of not using it, it gets past the google logo, but the animation freezes, and back to google. tried factory reset and dalvik/cache wipe, didnt help but now i can not get into recovery.
so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again
Remygas said:
So here is the thing, My Nexus 5x went it to bootloop, and nothing seems to work. the screen just froze, and then It started bootlooping. goes to google logo, the reboots again into google logo. Well since I use to intall custom Rom, I just did what I would usually do, reflashed the image. Didn't help. left the phone for a couple of minutes, it booted, got me to start up, and half way of setup, it rebooted again into bootloop. thought maybe the oreo has something to do with it, ate the oreo and reflashed nougat image. didn't help either. just now after a bit of not using it, it gets past the google logo, but the animation freezes, and back to google. tried factory reset and dalvik/cache wipe, didnt help but now i can not get into recovery.
so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again
Click to expand...
Click to collapse
Have you flashed the 4core bootimg/kernel/recovery, or have you done absolutely no research?
https://forum.xda-developers.com/nexus-5x/general/untested-nexus-5x-bootloop-death-fix-t3641199
Also, the fix is really only temporary, I'd prepare to move on to a new phone.
negusp said:
Have you flashed the 4core bootimg/kernel/recovery, or have you done absolutely no research?
https://forum.xda-developers.com/nexus-5x/general/untested-nexus-5x-bootloop-death-fix-t3641199
Also, the fix is really only temporary, I'd prepare to move on to a new phone.
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Click to collapse
yeah, i was sceptical of that, so was looking for any other fixes, but as I see, there is no other choice
Remygas said:
yeah, i was sceptical of that, so was looking for any other fixes, but as I see, there is no other choice
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Click to collapse
The bootloop is purely a hardware issue. There is no permanent fix except to either get a replacement CPU or send the phone to LG.
Disabling the 2 big cores should allow you to use the phone for another couple of months. Don't expect it to be permanent, though.
i have faced the same issue on mine.
Remygas said:
So here is the thing, My Nexus 5x went it to bootloop, and nothing seems to work. the screen just froze, and then It started bootlooping. goes to google logo, the reboots again into google logo. Well since I use to intall custom Rom, I just did what I would usually do, reflashed the image. Didn't help. left the phone for a couple of minutes, it booted, got me to start up, and half way of setup, it rebooted again into bootloop. thought maybe the oreo has something to do with it, ate the oreo and reflashed nougat image. didn't help either. just now after a bit of not using it, it gets past the google logo, but the animation freezes, and back to google. tried factory reset and dalvik/cache wipe, didnt help but now i can not get into recovery.
so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again
Click to expand...
Click to collapse
i have find this on my one too, pls reply me if u find the solution and i will give you if i find the solution.
santhoshreddy923 said:
i have find this on my one too, pls reply me if u find the solution and i will give you if i find the solution.
Click to expand...
Click to collapse
The solution is to apply the BLOD boot image patch, as was stated above. Here's a link: https://forum.xda-developers.com/nexus-5x/general/untested-nexus-5x-bootloop-death-fix-t3641199
Unknown025 said:
The solution is to apply the BLOD boot image patch, as was stated above. Here's a link: https://forum.xda-developers.com/nexus-5x/general/untested-nexus-5x-bootloop-death-fix-t3641199
Click to expand...
Click to collapse
This isn't possible if you have a locked bootloader unless you can somehow get your phone turned on... If I am mistaken I'd love to be corrected so I can fix this. If this really is a hardware issue, then I guess I'm screwed. This phone is just over a year old and Oreo has been installed for a couple weeks, so this pretty much blows.
nexus 5x bootloop brick
i have found that it is due to hardware issue and what is the best place i can get it repaired.
Is there any other way that i can replace it with another processor such as 820 r any other lower one?
Just send it in for $10 (UPS with tracking #) to LG
Remygas said:
So here is the thing, My Nexus 5x went it to bootloop, ... but now i can not get into recovery....so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again
Click to expand...
Click to collapse
Just send it in for $10 (UPS with tracking #) to LG and they will put a new motherboard in it. I just did it with my out of warranty 5X that I purchased in May 2016. LG show status "In Warranty" and there was not charge. Phone works faster and better than ever. I upgraded to Oreo an it is running great.
If you need a temp phone buy something like and unlocked (tmobile compatible) phone like I did $70 Alcatel Onetouch Idol 3 until you get your phone back. My project Fi sim works great in that phone I just needed a micro to nano SIM adapter which I got for free at a local cell phone shop.
excuse can you please tell me the detailed process of sending phone to lg .
mrbios said:
Just send it in for $10 (UPS with tracking #) to LG and they will put a new motherboard in it. I just did it with my out of warranty 5X that I purchased in May 2016. LG show status "In Warranty" and there was not charge. Phone works faster and better than ever. I upgraded to Oreo an it is running great.
If you need a temp phone buy something like and unlocked (tmobile compatible) phone like I did $70 Alcatel Onetouch Idol 3 until you get your phone back. My project Fi sim works great in that phone I just needed a micro to nano SIM adapter which I got for free at a local cell phone shop.
Click to expand...
Click to collapse
the issue is i live in india and the phone is imported one could you pls help me.
Remygas said:
So here is the thing, My Nexus 5x went it to bootloop, and nothing seems to work. the screen just froze, and then It started bootlooping. goes to google logo, the reboots again into google logo. Well since I use to intall custom Rom, I just did what I would usually do, reflashed the image. Didn't help. left the phone for a couple of minutes, it booted, got me to start up, and half way of setup, it rebooted again into bootloop. thought maybe the oreo has something to do with it, ate the oreo and reflashed nougat image. didn't help either. just now after a bit of not using it, it gets past the google logo, but the animation freezes, and back to google. tried factory reset and dalvik/cache wipe, didnt help but now i can not get into recovery.
so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again
Click to expand...
Click to collapse
Same..
My phone was working fine today till evening, suddenly it restarted and this boot loop started. I was on PixelRom (Oreo 8.0)
I tried flashing Factory image of 8.1 final release via fastboot. Its still not booting. Keeps restarting.
Any help?
continuous reboot after Oreo update
Hi,
I am facing issues with my Nexux 5x after updating to the latest version of Android. I received a notification for software update and I did it and as soon as the update was done, the phone started rebooting continously. I tried wiping the cache, factory reset via recovery mode, but nothing actually works. Could anyone of you suggest me some ways to get it corrected or to get the old version back.
Thanks
deepa
mrbios said:
Just send it in for $10 (UPS with tracking #) to LG and they will put a new motherboard in it. I just did it with my out of warranty 5X that I purchased in May 2016. LG show status "In Warranty" and there was not charge. Phone works faster and better than ever. I upgraded to Oreo an it is running great.
If you need a temp phone buy something like and unlocked (tmobile compatible) phone like I did $70 Alcatel Onetouch Idol 3 until you get your phone back. My project Fi sim works great in that phone I just needed a micro to nano SIM adapter which I got for free at a local cell phone shop.
Click to expand...
Click to collapse
Do you still have warranty when you send it?
Extended warranty on LG Google Nexus 5X
arem2015 said:
Do you still have warranty when you send it?
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Click to collapse
No, my phone was 1.5 years old and out of warranty. I did not buy an extended warranty. LG extends the warranty on the Nexus 5X well beyond the standard 1 year for the bootloop issue. Also, my phone was in excellent like-new condition.
My 5x was purchased November of 2015, and they covered mine at no cost under warranty. Even provided a mailing label for me to send it in on their dime. They did require me to provide original proof of purchase (which I luckily was able to lookup). I sent it in on a Monday and got it back Friday that same week. Was mind-blowing fast turnaround time.