Problems with calls and text (to iPhone) - T-Mobile Samsung Galaxy Note 3

Ok so here is the issue. I have 2 phones (Note3 on Tmobile, and Samsung Rugby Smart...workphone on AT&T). My fiancè has an iPhone on AT&T and she rarely recieves my calls and texts. I thought at first it was the iPhone...but it seems like it is my Note. We did a test...i sent a text from the note and rugby, the rugby went through, note did not. Same thing with calls....I ended up doing a warranty exchange with Tmobile (not very happy about that..since they sent me a re-manufactured device), and this is still happening.
Any thoughts...suggestions...?
Thanks in advance.
(P.s.....i am not routed, iphone not jailbroken)
(o\_!_/o)

Sounds more like a network or interoperability issue. I test iPhone users without issues. Not sure which carrier they are on though.
Try turning off wifi. I have seen posts about issues with wifi and sms/mms. I've never had a problem, but might as well try. Also try texting from the note to your work phone, and back. Are you using the stock messaging app or a third party one? Try stock.
Another option is using the sim from your work phone. You will need Tmobile to give you an unlock code. If you explain what you are doing, I think they will give you one. Or try an att prepaid sim if your work phone uses a different size.
It sounds more like a Tmobile to att network problem to me... But that can narrow it down. Try disabling LTE for testing. I wonder if VoLTE is part of it...

ttabbal said:
Sounds more like a network or interoperability issue. I test iPhone users without issues. Not sure which carrier they are on though.
Try turning off wifi. I have seen posts about issues with wifi and sms/mms. I've never had a problem, but might as well try. Also try texting from the note to your work phone, and back. Are you using the stock messaging app or a third party one? Try stock.
Another option is using the sim from your work phone. You will need Tmobile to give you an unlock code. If you explain what you are doing, I think they will give you one. Or try an att prepaid sim if your work phone uses a different size.
It sounds more like a Tmobile to att network problem to me... But that can narrow it down. Try disabling LTE for testing. I wonder if VoLTE is part of it...
Click to expand...
Click to collapse
My wifi is off....since we have unlimited data, and stock messaging app.The sim cards are not swappable. The Rugby is OLD....Its on Gingerbread..lol and it had a regular sim, not micro. These problems were before VoLte. She does not have rhe iphone cloud texting app setting activated either. I do appreciate your suggestions! Thank you.
I have tried everything....been to both Tmobile and Apple/At&T stores, troubleshot networks, master reset both phones.......
Just all out of ideas.
(o\_!_/o)

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Here is a sample of what i am dealing with now. Basically, the text looks like it was converted to Chineese...????
Anyone??
(o\_!_/o)

Before the Note 3 were you using an iPhone? If so, it may be an Apple issue. Google for Apple iPhone iMessage

I had an iphone in Early 2010. Think i ditched it for an HTC evo in March 2010..??
(o\_!_/o)

Related

3g speeds super low.

I've updated my PRL and profile several times. My old phone was slow too. Could something be wrong with my account?
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Sent from my PC36100 using XDA App
It could be your area. Try testing in different locations. If it's still slow, then it may be your account.
Sometimes if you use a lot of data, there is some evidence to suggest sprint may throttle you.
The other thing could be your phone. If you have a lot of processes going, even ones that don't use data, it can still affect the phones ability to work properly.
I would try ruling those out and then call Sprint.
Evo running UD 2.5
Yeah my wifes phone gets about 500k compared to my 50 ish. 4g works good tho..
Sent from my PC36100 using XDA App
Installed a non sense rom and it shows I'm not even connecting to 3g at all..
Sent from my PC36100 using XDA App
There is a thread for this already, a lot of people are having this same problem, including me. It started around November, when before, I would constantly get at least 1500kbps down and up, as both my home and work are less than a block from a tower.
After one day for some reason, I can NEVER get anything above 100kpbs, and it usually doesnt work at all. I have done everything, and sprint, stupidly, thinks that its a hardware problem every time, and since November, they have given me 5 brand new evo's. ALL have the exact same problem. I'm no expert, but 5 brand new phones dont all have the same problem. I have called CS MANY MANY times, and they refuse to check their end, saying every time that "our network is fine".
Whats weird, every friend I have on sprint, their phones are fine, even 3 year old phones. Whats even weirder, my friend with an evo, and the evo's in the sprint store all are fine. But with this thread on here, and a long thread on AF, there seems to be an isolated issue with a lot of people.
sitlet said:
Whats weird, every friend I have on sprint, their phones are fine, even 3 year old phones. Whats even weirder, my friend with an evo, and the evo's in the sprint store all are fine. But with this thread on here, and a long thread on AF, there seems to be an isolated issue with a lot of people.
Click to expand...
Click to collapse
Well you can count me in as an isolated issue. My 3G has been fine for like 2 years now, and all of the sudden, I'd say the past month or more, total crap. It's taking me about 5 minutes or more to download a 2mb app update on the market. 4G is still good. I really wish I knew what was going on. I do the same Profile and PRL updates like the OP daily.
Well its definitely not my 3g being "slow". I am just not connecting to it. Qik errors and says I am not connected to 3g. My data status says 1x RTT for my connection. I need to call sprint.

[q] verizon 4g lte drops connection

I have a nexus on verizon and occasionally drops my mobile connection (voice and data) when I have 4g enabled. Everything works and stays up when I only have it set for 3g. I'm using the latest radio and bootloader with BB jellybean.
Has anybody had this issue before and was able to fix it with a software update or does it usually end up with having to exchange the phone? I'm really hesitant on swapping phones because everything else works great except for this issue. I was wondering if I could fix it with re-flashing everything.
tbguy said:
I have a nexus on verizon and occasionally drops my mobile connection (voice and data) when I have 4g enabled. Everything works and stays up when I only have it set for 3g. I'm using the latest radio and bootloader with BB jellybean.
Has anybody had this issue before and was able to fix it with a software update or does it usually end up with having to exchange the phone? I'm really hesitant on swapping phones because everything else works great except for this issue. I was wondering if I could fix it with re-flashing everything.
Click to expand...
Click to collapse
I have same problem. I purchased my phone from eBay a couple days ago and I installed BB JellyBean after activated it. I didn't really care about 4g at the time. But, now with JellyBean, I can't use 4g (full-coverage) because it drops 4g/voice within a couple of seconds and I do not have any connection. However, with 3g only, everything works great.
I don't know if I purchased faulty device or not. But, everything works fine except 4g. I read many complaints about 4g connection on Nexus. so, I may just deal with it because I can live with JellyBean and 3g data with unlimited plan.
does it happen on ICS? JB hasnt been officially released for the vzw nexus.
return to stock and see if it happens.
cooltoriz said:
I have same problem. I purchased my phone from eBay a couple days ago and I installed BB JellyBean after activated it. I didn't really care about 4g at the time. But, now with JellyBean, I can't use 4g (full-coverage) because it drops 4g/voice within couples of seconds and I do not have any connection. However, with 3g only, everything works great.
I don't know if I purchased faulty device or not. But, everything works fine except 4g. I read many complaints about 4g connection on Nexus. so, I may just deal with it because I can live with JellyBean and 3g data with unlimited plan.
Click to expand...
Click to collapse
I'm going thru something similar...I think the radios on the vzw gnex are not the best. I've been tweeting @vzwsupport ..they told me to remove sim card wait for 30 secs put back in and check but connection still sucks. Granted, I just want 3g...no 4g in my area. Just be hearing back from them in a few.
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Sent from my Galaxy Nexus

Sprint No contract S3 unlock

Can this phone be unlocked and used on different network ? specifically international networks ?
http://www.bestbuy.com/site/sprint-prepaid-samsung-galaxy-s-iii-4g-no-contract-cell-phone-white/8776306.p?id=1219398526235&skuId=8776306
Since Sprint is CDMA, not even sure if they have a sim slot .. it says no contract phone ...
depakjan said:
Can this phone be unlocked and used on different network ? specifically international networks ?
http://www.bestbuy.com/site/sprint-prepaid-samsung-galaxy-s-iii-4g-no-contract-cell-phone-white/8776306.p?id=1219398526235&skuId=8776306
Since Sprint is CDMA, not even sure if they have a sim slot .. it says no contract phone ...
Click to expand...
Click to collapse
No it cannot be. There is no sim slot at all. You may be able to put it on straight talk or pageplus, but I have no idea if you could put it on any other cdma network. To my knowledge most other countries use gsm over cdma.
The only one I know that does allow sprint devices, is ting
And FreedomPop
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My ROM: WICKED X
no use in getting this then.. Best buy is giving this phone for 79$ during thanksgiving.. no use if there is no sim slot.
Thanks everyone.
depakjan said:
no use in getting this then.. Best buy is giving this phone for 79$ during thanksgiving.. no use if there is no sim slot.
Thanks everyone.
Click to expand...
Click to collapse
The AT&T and T-Mobile variants have SIM slots
My ROM: WICKED X
bilgerryan said:
And FreedomPop
My ROM: WICKED X
Click to expand...
Click to collapse
Freedom pop is garbage. It's all voip. Even with strong 4g, the call quality is terrible, and it all barely works. Ting is the only one that's a normal service.
ReapersDeath said:
Freedom pop is garbage. It's all voip. Even with strong 4g, the call quality is terrible, and it all barely works. Ting is the only one that's a normal service.
Click to expand...
Click to collapse
I agree, but some people don't talk on the phone much... Just throwing it out there, especially because they are the only ones to have a completely free plan.
My ROM: WICKED X
True. But ting scales depending on your usage. Although I wish it was unlimited everything.. Just can't afford a new $300 unlocked phone to go to another company. So stuck with ting
ReapersDeath said:
True. But ting scales depending on your usage. Although I wish it was unlimited everything.. Just can't afford a new $300 unlocked phone to go to another company. So stuck with ting
Click to expand...
Click to collapse
Same here, but right now I'm alright with that... Especially if we're getting official 4.4.4 soon.
My ROM: WICKED X

VoLTE, anyone else getting it besides me? Here's a warning for you about it...

About 2 weeks ago, I started noticing that my phone wasn't receiving calls, texts, or voicemail alerts, unless I manually set it to 4G, or if I made a call and my phone would switch by itself from 4G LTE to 4G, like it always did. So the problem was that it wasn't switching to 4G when receiving calls or texts. I would get a barrage of texts, voicemail alerts when I would call someone. After flashing different roms, I decided to revert to the latest stock T-Mobile fw and it worked fine. So I'm making a call by swiping right on the contacts name, and instead of seeing "calling" it says "VoLTE call HD" and my phone stays on 4G LTE during calls and is always on now, for obvious reasons of course. This sucks because I can't flash different roms, I'm stuck with the latest stock, which is BS. From what I've read so far, there are no custom roms with this VoLTE working.
I think Tmo introduced VoLTE and HD calls last summer, or even before that, but I'm not sure why would that suck? you just have more choices which poison to take. I'm sure at some point developers will figure how to make both work, maybe already did. HD calls are a little finicky, phones on each end need to support it and VoLTE is important only when there is no other signal except LTE, so neither should be a deal breaker for most part. I think bigger issue would be the reason you switched to stock in the first place, where phone doesn't work anymore.
pete4k said:
I think Tmo introduced VoLTE and HD calls last summer, or even before that, but I'm not sure why would that suck? you just have more choices which poison to take. I'm sure at some point developers will figure how to make both work, maybe already did. HD calls are a little finicky, phones on each end need to support it and VoLTE is important only when there is no other signal except LTE, so neither should be a deal breaker for most part. I think bigger issue would be the reason you switched to stock in the first place, where phone doesn't work anymore.
Click to expand...
Click to collapse
Why did I switch to stock? Because I wasn't receiving calls,texts,or voicemail alerts since they implemented VoLTE. It stays stuck on 4G LTE, instead of switching to 4G. Even when I turn off the feature in the latest stock, it acts the same way as I explained in other roms. I cannot receive calls, so LTE becomes useless. There is literally NO roms that I can use, unless I have it set manually to 4G (WCDMA/GSM). So I cannot use any other roms, I'm use to flashing different roms, experimenting, now that's out the window, unless I sacrifice LTE. Why pay damn near $80 a month for something I am not using? This is ridiculous.
http://forum.xda-developers.com/showthread.php?p=54154086
Tweaked Rom works great with VOLTE.
Try to look a little harder before you rant.
Almost 5000 posts in the thread so it's never been far from the top of the list for the past 7 months. More reading and less typing is my recommendation for you.
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I will keep speaking my mind and inform T-Mo users about what will happen when VoLTE arrives for them. I HAVE read, and there are a BUNCH of reasons why I chose not to use that particular rom when it first came out and about 2 weeks ago when VoLTE hit. I'd rather be on stock as of right now. I don't think any of our members have a clue about VoLTE and how limited they will be when it hits them. Either way, thanks for reading my thread and ur suggestion.

Straight Talk data issues

I have had my 10 for about a month, I had already had AT&T coverage and just inserted my AT&T sim in the device and it worked flawlessly. Straight Talk is $15.00 a month cheaper even after my corporate discount with AT&T and data if 5gb at LTE and unlimited at slower speeds where AT&T is only 2GB of data.
So I decided to switch. Both my Wife and daughter use Straight Talk and have no issues. However after I ported my number and switched the phone piece works fine I can make and receive calls, however my data does not work at all. I have contacted them several times over the past couple days and they have given me a couple of different APN settings to use.
When I insert the sim or do a reset to default on the APN it gives me a menu of choices. Straight Talk is in the menu. Those settings (apn: tfdata) do not work (these are the same exact settings that are working on my wife's phone. Straight talk had me set up a Reseller apn with AT&T settings but they don't work either. Data was working fine when I was on AT&T, but now all of a sudden it doesn't work.
EDIT: HTC 10 STOCK not rooted, not modded. Just stock US 1.53.617.5
1. Is anyone using straight talk with a AT&T/unlocked StraightTalk sim and also having issues
2. If you are using these and your data is working can you please post your APN settings?
Straight talk is giving me the runaround on getting this working, I am not an idiot and have entered, re-entered, rebooted many times before I even called them and then humored the tech and repeated steps that I had already done while on the phone with them. My gut tells me that something is wrong in their system with the provisioning or something and no matter what I do with the phone it isn't going to work, but I am not having any luck getting that
across to them.
EDIT: Thanks for your answers. After I got home from work I swapped sim cards from my wife's working Nexus 6p and my non-working HTC 10 The issue followed the sim card. Her phone with my sim card no longer had data, while my phone with her sim card had working data. Armed with this I called Straight Talk back and they are sending me a new ATT sim for my phone. In the meantime I had a T-Mobile Straight Talk nano sim laying on my desk so I activated that on my phone and it is working with data and phone with no issues. Apparently the first sim card they sent me had issues.
I'm on Straight Talks 10gb/month plan and am having nothing but the best of service. These are my settings.
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Sent from my HTC 10 using XDA-Developers mobile app
I've been using Straight Talk on my 10 since I got it. My apn is the tfdata settings. I might have to try this reseller apn as it seems interesting. I've never seen it before. I put my SIM card in, selected Straight Talk as carrier, told me to reboot, no issues.

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