3g speeds super low. - EVO 4G Q&A, Help & Troubleshooting

I've updated my PRL and profile several times. My old phone was slow too. Could something be wrong with my account?
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It could be your area. Try testing in different locations. If it's still slow, then it may be your account.
Sometimes if you use a lot of data, there is some evidence to suggest sprint may throttle you.
The other thing could be your phone. If you have a lot of processes going, even ones that don't use data, it can still affect the phones ability to work properly.
I would try ruling those out and then call Sprint.
Evo running UD 2.5

Yeah my wifes phone gets about 500k compared to my 50 ish. 4g works good tho..
Sent from my PC36100 using XDA App

Installed a non sense rom and it shows I'm not even connecting to 3g at all..
Sent from my PC36100 using XDA App

There is a thread for this already, a lot of people are having this same problem, including me. It started around November, when before, I would constantly get at least 1500kbps down and up, as both my home and work are less than a block from a tower.
After one day for some reason, I can NEVER get anything above 100kpbs, and it usually doesnt work at all. I have done everything, and sprint, stupidly, thinks that its a hardware problem every time, and since November, they have given me 5 brand new evo's. ALL have the exact same problem. I'm no expert, but 5 brand new phones dont all have the same problem. I have called CS MANY MANY times, and they refuse to check their end, saying every time that "our network is fine".
Whats weird, every friend I have on sprint, their phones are fine, even 3 year old phones. Whats even weirder, my friend with an evo, and the evo's in the sprint store all are fine. But with this thread on here, and a long thread on AF, there seems to be an isolated issue with a lot of people.

sitlet said:
Whats weird, every friend I have on sprint, their phones are fine, even 3 year old phones. Whats even weirder, my friend with an evo, and the evo's in the sprint store all are fine. But with this thread on here, and a long thread on AF, there seems to be an isolated issue with a lot of people.
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Click to collapse
Well you can count me in as an isolated issue. My 3G has been fine for like 2 years now, and all of the sudden, I'd say the past month or more, total crap. It's taking me about 5 minutes or more to download a 2mb app update on the market. 4G is still good. I really wish I knew what was going on. I do the same Profile and PRL updates like the OP daily.

Well its definitely not my 3g being "slow". I am just not connecting to it. Qik errors and says I am not connected to 3g. My data status says 1x RTT for my connection. I need to call sprint.

Related

GPS test

Hi all, I am a G2x user and the random reboots are killing me but everything else about my tegra 2 just rocks. Especially the GPS.. which is one reason why I jumped from samsung vibrant onto something else.. and the lack of camera flash was pretty annoying.
Not that you Sprint people would know but anyways..
My roommate just got this phone and a few of my other friends have nothing but good things to say about it, and as soon as I put it in my hand i was reminded of how bad the GPS was on my vibrant... well I downloaded the app GPS Test from Chartcross and compared his GPS to mine and I was instantly let down. Normally I would be psyched to defeat another phone with mine but with the sgs2 variant coming to T-mobile I was going to upgrade as soon as possible.
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That is what I got with my G2X. His E4GT only locked on to 3-4 sattelites and was accurate to at most 150 feet. The phones were side by side so location shouldnt have anything to do with it.
T-mobile sucks in my area anyways, while others get 3G im still stuck with edge (dial up) network. Thinking about just abandoning the network all together. And was possibly gonna wait for the Prime but since that is most likely going to be samsung it will probably have a crap GPS radio as well.
How are you guys experiences with your GPS? How about signal strength?
Bueller, Anyone?
I grabbed GPS Test and GPS Status. GPS Test picked up 7/9 satellites and narrowed down to accuracy within 36' in about five seconds. GPS Status got 8/9 in four seconds, accuracy within 52'. This was sitting in my bedroom, on the ground floor of a house built into a hillside. Not the greatest GPS reception scenario.
Thanks man!
These were done inside my house where I have 3/6 bars ATM... I will post outside results in a bit:
With wifi on:
With wifi off:
Sent from my SPH-D710 using xda premium
what if you were getting this??
This really helped my GPS...
http://forum.xda-developers.com/showthread.php?t=1239713
Before it only worked good after a reboot. Now its ready 99% of the time. The other 1% is fixed by doing TaskManager/Ram/Clear Memory....Without having to reboot. Just putting this out there for others that stumble upon this thread.
Sitting inside of my Apt.
sitting in my apt, tons of radio activity around 10 wifi hotspots and an air force base across the field, no clue what they do over there but the gps is screwy on my gfs evo shift and was never more the
n 20 on my og epic, which had amazing gps that was usually accurate to one meter
Sent from my SPH-D710 using XDA App
In my apartment with tons of stuff running as well. Numbers aren't as good as EC05 on OG Epic but I used navigation 3 times this week 1 hour each direction and it was dead on accurate and even rerouted me because of a traffic accident saving me at least 15 minutes
Sent from my SPH-D710 using xda premium

[q] verizon 4g lte drops connection

I have a nexus on verizon and occasionally drops my mobile connection (voice and data) when I have 4g enabled. Everything works and stays up when I only have it set for 3g. I'm using the latest radio and bootloader with BB jellybean.
Has anybody had this issue before and was able to fix it with a software update or does it usually end up with having to exchange the phone? I'm really hesitant on swapping phones because everything else works great except for this issue. I was wondering if I could fix it with re-flashing everything.
tbguy said:
I have a nexus on verizon and occasionally drops my mobile connection (voice and data) when I have 4g enabled. Everything works and stays up when I only have it set for 3g. I'm using the latest radio and bootloader with BB jellybean.
Has anybody had this issue before and was able to fix it with a software update or does it usually end up with having to exchange the phone? I'm really hesitant on swapping phones because everything else works great except for this issue. I was wondering if I could fix it with re-flashing everything.
Click to expand...
Click to collapse
I have same problem. I purchased my phone from eBay a couple days ago and I installed BB JellyBean after activated it. I didn't really care about 4g at the time. But, now with JellyBean, I can't use 4g (full-coverage) because it drops 4g/voice within a couple of seconds and I do not have any connection. However, with 3g only, everything works great.
I don't know if I purchased faulty device or not. But, everything works fine except 4g. I read many complaints about 4g connection on Nexus. so, I may just deal with it because I can live with JellyBean and 3g data with unlimited plan.
does it happen on ICS? JB hasnt been officially released for the vzw nexus.
return to stock and see if it happens.
cooltoriz said:
I have same problem. I purchased my phone from eBay a couple days ago and I installed BB JellyBean after activated it. I didn't really care about 4g at the time. But, now with JellyBean, I can't use 4g (full-coverage) because it drops 4g/voice within couples of seconds and I do not have any connection. However, with 3g only, everything works great.
I don't know if I purchased faulty device or not. But, everything works fine except 4g. I read many complaints about 4g connection on Nexus. so, I may just deal with it because I can live with JellyBean and 3g data with unlimited plan.
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Click to collapse
I'm going thru something similar...I think the radios on the vzw gnex are not the best. I've been tweeting @vzwsupport ..they told me to remove sim card wait for 30 secs put back in and check but connection still sucks. Granted, I just want 3g...no 4g in my area. Just be hearing back from them in a few.
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Los and other issues(first two hours)

Fing boot loop. As we speak...it's fing doing it. I'll post you tube soon.
Also had los issues. After being in for 3 mins(no time issue.) I get a loss, try prl or profile updating...and bam. Was so excited, watched taking, waited. I'm thoroughly bummed.
Thanks Sprint for the $400 brick
-Steve
Sent from my SPH-L710 using Tapatalk 2
https://www.youtube.com/watch?v=DIN2A2MgvwA&feature=youtube_gdata_player
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No way anyone can help you with such an incident message so what's the point of posting it.
Sent from my SPH-L900 using xda app-developers app
It's under General, and giving a heads up.I've had EVERY Sprint galaxy device upon release.just giving a short review of what I found upon opening.I have had Samsung android devices since they started.first oob disappointment.
Sent from my SPH-L710 using Tapatalk 2
tubasteve said:
Fing boot loop. As we speak...it's fing doing it. I'll post you tube soon.
Also had los issues. After being in for 3 mins(no time issue.) I get a loss, try prl or profile updating...and bam. Was so excited, watched taking, waited. I'm thoroughly bummed.
Thanks Sprint for the $400 brick
-Steve
Sent from my SPH-L710 using Tapatalk 2
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Click to collapse
It must be your device. I didn't have a single issue as reboot, boot loop etc. Now I've had a few of FCs but with apps that FCed on my other phones too.
LOS was much worse on GSIII for me, I had to turn off and on data to get it back or get 3G instead of 1xRTT quite often. Very little of such LOS issues on my new Note II.
I've had some but updating PRL usually resolved it.
Also it only happened while I was driving (truck driver - all over the country) so I can understand there could be some handoff issues with sprint towers. It never happened yet while I was stationary.
Btw...You paid $400????
I had terrible LOS issues on my GS2, the device was terrible. I haven't seen a single LOS with my Note 2. Every area that I had LOS or data issues with the GS2 is solid on the Note 2. Not a single boot loop, reboot, etc issue at all. Maybe a couple of 3rd party app FCs, but nothing from the stock apps.
Sorry you got a lemon, return it and have it replaced. You are still in the 14 day window.
jefbal99 said:
I had terrible LOS issues on my GS2, the device was terrible. I haven't seen a single LOS with my Note 2. Every area that I had LOS or data issues with the GS2 is solid on the Note 2. Not a single boot loop, reboot, etc issue at all. Maybe a couple of 3rd party app FCs, but nothing from the stock apps.
Sorry you got a lemon, return it and have it replaced. You are still in the 14 day window.
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Click to collapse
I kept GSII for exactly 8 hours! The LOS and signal strength were unacceptable. Just plain ridiculous. I couldn't make a call from inside of my house. I could only imagine how it would "perform" if I took it on the road.

Incredibly slow 3G data; is Sprint throttling me?

So, for the majority of last month I recall having absolute **** speeds on 3G ranging from 20 to 70 Kbps occasionally reaching to something like 120Kbps. This is in my normal coverage area where I can often get from 1100 to 1800 Kbps. I had thought that I might be getting throttled since I used a total of like 14GB of 3G last month. The new billing cycle started today and I'm still getting the same horrid speeds. What gives? I've already reflashed my ROM and modem without any benefit. Anyone else know what could be going on?
Sent from my Phone with An App
Sprint is the problem. LOL I'm not sure have you tried contacting Sprint? I'm jelly that you can even achieve 1200kbps.
Sent from my Galaxy Nexus
Hahahahahahaha I remember those days. Man that's how bad sprints service is. That's why I left them and went with Verizon.
Sent from my Galaxy Nexus using xda premium
Seriously? Who would stay with a carrier that would take 5 minutes just to load a picture? I'll be sure to call them later. For some reason that never crossed my mind.
Sent from my Phone with An App
I tried Sprint briefly years ago, sounds like they haven't improved much since then.
if not for the LTE in my area (san antonio) sprint would be unusable.
It sounds like 1X data speeds and not 3G, some of the stock roms display a 3G icon even when connected to 1X data. If you use the speedtest app
it will show a graph of the results, if the speed graph looks like it hits a ceiling around 100k,.it is probably connected to 1X data.
If you see multiple spikes in the graph well above 100k, it is probably a crappy connection/signal.
Same here. I'm on Virgin Mobile, but it's apart of Sprint too. It's been crappy for the past week.
Sent from my HTC One V using Tapatalk 2
I'm on Sprint. Get about 500 to 1000kbits on 3G in my area. I understand they're not great in all areas, but the price is good.
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So. Uh. If that isn't the best speed test you've ever seen? I think Jellybro has the 1x indicator fix and the normal upload speeds seem to indicate I'm on 3G. Sprint dude just said to take it to a store. I guess I'll do that. Unless going back to complete stock might fox something. I'll try that next.
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Tomcat5 said:
So. Uh. If that isn't the best speed test you've ever seen? I think Jellybro has the 1x indicator fix and the normal upload speeds seem to indicate I'm on 3G. Sprint dude just said to take it to a store. I guess I'll do that. Unless going back to complete stock might fox something. I'll try that next.
Sent from my Phone with An App
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Wow!!!
Sent from my Galaxy Nexus using xda premium

Radio issue? VERY slow network speeds

I got my S6 Edge about a week and a half ago. Right away I noticed ABYSMAL LTE speeds. Like, less than 500k. After tinkering around a bit, I finally decided to try a hard/factory reset. That *seemed* to have alleviated the issue, but only for a few days. Now Im back down to terrible speeds. At my house I took my wife's S5 and my phone side by side, made sure both phones were using the same server (using Ookla's speedtest app), and ran 5 tests. Every single one her phone got 4-6Mbs, mine got <100k, in some cases .02Mbs. Here at work, with every phone Ive had (3 I think) Ive consistently gotten 8-20Mbs downloads, depending on the day. Today, .23/.18/.28/.09. This is with full bars and LTE. Uploads are great...5-8Mbs.
Phone is stock, not rooted, 5.0.2.
Any ideas?
blackangst said:
I got my S6 Edge about a week and a half ago. Right away I noticed ABYSMAL LTE speeds. Like, less than 500k. After tinkering around a bit, I finally decided to try a hard/factory reset. That *seemed* to have alleviated the issue, but only for a few days. Now Im back down to terrible speeds. At my house I took my wife's S5 and my phone side by side, made sure both phones were using the same server (using Ookla's speedtest app), and ran 5 tests. Every single one her phone got 4-6Mbs, mine got <100k, in some cases .02Mbs. Here at work, with every phone Ive had (3 I think) Ive consistently gotten 8-20Mbs downloads, depending on the day. Today, .23/.18/.28/.09. This is with full bars and LTE. Uploads are great...5-8Mbs.
Phone is stock, not rooted, 5.0.2.
Any ideas?
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My speeds are great, they could be having network issues in your area.
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They arent. Another TMo phone is getting 8-15 here. Its the phone. And network issues in 3 different areas for 10 days is unlikely.
blackangst said:
They arent. Another TMo phone is getting 8-15 here. Its the phone. And network issues in 3 different areas for 10 days is unlikely.
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I know what your going through. My best advise is do a clean restore and if that doesn't help then wait for the new update as it updates the modem as well. I have complain about this before.
xEVILFREDx said:
I know what your going through. My best advise is do a clean restore and if that doesn't help then wait for the new update as it updates the modem as well. I have complain about this before.
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Alright thx evilfred. Ive already done a full reset, so Ill just wait for the update.
Where did you see confirmation it includes new radio BTW?
blackangst said:
Alright thx evilfred. Ive already done a full reset, so Ill just wait for the update.
Where did you see confirmation it includes new radio BTW?
Click to expand...
Click to collapse
Theres a guy in the forums who got the update and provided screen shots. There you can see the base being updated. I'm trying to get my hands on 5.1.1. Been trying around to poke and see if I can get the OTA on a clean device and dump it. Will provide update tomorrow. I have 3 T-Mobile S6 Edge devices. So one hopefully can get it.

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