Samsung Tab 3 SM-T211 call drops! - Galaxy Tab 3 Q&A, Help & Troubleshooting

Hello guys,
I just got a Samsung Tab 3 SM-T211. Was bought from a guy.. is second hand.. and I was happy with this tab.. for a while..
Then I realized I have some problems.. When I call somebody sometimes.. is ringing one time.. then the call drops, if I redial everything is fine!
I have this problem often.
On the other hand.. also when somebody calls me.. their call drop and they tell me they get on the screen the message, NETWORK ERROR.
Is not happening from time to time.. is present like 30%.. 1/3 calls are going wrong.. and I hate it!
What can it be? A hardware problem?
Any ideas ? Solutions?

Related

[Q] Hanging Up on Call Waiting

If you are on the phone and get a 2nd call on call waiting you can answer it and the phone will automatically put the first call on hold. Say you tell the 2nd caller you will call them back and then want to switch back to 1st call. If you press "End" it hangs up on both callers. If you press "Menu" there is an option to "Hang up all calls" or something similar which again does the same thing I don't want. I can't find a way to just hang up on ONE call. Is this a bug or am I just missing something?
Ok, so no one uses the phone feature of the EVO? No one has ever had a call come though on call waiting?
Can anyone just help me verify whether this problem is just my own or happens for everyone?
Press talk to switch back
You can't hang up on the held caller only
strung said:
Press talk to switch back
You can't hang up on the held caller only
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Click to collapse
Thanks for the reply. I don't want to hang up on the held caller, but I want to hang up on the active caller. Every other HTC phone I've used in the last 5 years will hang up on the active caller and then switch you back to the held caller. Did they really mean for it to hang up on both at once? Does anyone else's phone do this?
My understanding is that this is some limitation of CDMA. All my sprint/verizon phones have had this same issue.
Every Sprint phone I've had has been this way. I think it is an issue with their network and not the phone itself. There is no way to hang up on just one of the callers.
Thanks everyone. The carrier is the problem then. I was with AT&T before this phone and never had Sprint before. Not a huge fan, but its ok.
That is really annoying because I'm constantly hanging up on my friends when my girlfriend decides to call and tell me some lame story that happened to her.
Sent from my PC36100 using XDA App
gqstatus0685 said:
That is really annoying because I'm constantly hanging up on my friends when my girlfriend decides to call and tell me some lame story that happened to her.
Click to expand...
Click to collapse
Sounds to me like you need a new girlfriend
Cool, Thanks for the info guys. I thought my Evo was retarded or something.
Got the same problem here on my evo also had three problem on my hero...
Question though will it burn up minutes with both calls sitting there?
Ive had where I was done with one call and switched back to thee one that was on hold the whole time just to heat their voice mail giving me options
Sent from my second wife using swype on xda app

[Q] Call muted when there's another incoming call

After 30 minutes of going through posts in this forum trying to look for a solution, and apparently I couldn't find what I was looking for, I've decided to create this post.
Something really weird started happening to my arc recently. Whenever there's an incoming call (call waiting) while I'm talking on the phone, everything gets muted immediately. I cannot hear the other party, and vice versa. Even though I answer the call waiting call, we couldn't hear each other at all. I had to reject the call waiting call in order to be "connected" with the current call again. At first I thought it was some carrier, reception issues, but it's not. The bars were full and I've tried restarting the phone, but it didn't help. I was wondering if anyone has the same issue after upgrading to 2.3.3 and how did you fix this? I didn't notice anything like this before I upgraded. Any help is appreciated!
jerrytea said:
After 30 minutes of going through posts in this forum trying to look for a solution, and apparently I couldn't find what I was looking for, I've decided to create this post.
Something really weird started happening to my arc recently. Whenever there's an incoming call (call waiting) while I'm talking on the phone, everything gets muted immediately. I cannot hear the other party, and vice versa. Even though I answer the call waiting call, we couldn't hear each other at all. I had to reject the call waiting call in order to be "connected" with the current call again. At first I thought it was some carrier, reception issues, but it's not. The bars were full and I've tried restarting the phone, but it didn't help. I was wondering if anyone has the same issue after upgrading to 2.3.3 and how did you fix this? I didn't notice anything like this before I upgraded. Any help is appreciated!
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Click to collapse
I have the same problem. really annoying!
AmitPeri said:
I have the same problem. really annoying!
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Click to collapse
are we the only 2 that has this problem?!
Don't know if it helps but I just wanted to let you guys know I don't have the problem
( open bootloader, flashed prerooted global generic )
jerrytea said:
are we the only 2 that has this problem?!
Click to expand...
Click to collapse
Do you have the Viber app installed? I saw somewhere that some phones react like this because of Viber.
Sorry I don't seem to have noticed that either and I recieved a call waiting bleep while I was on a call just yesterday
I can confirm its the Viber app, I just uninstalled it and the problem is gone!
AmitPeri said:
I can confirm its the Viber app, I just uninstalled it and the problem is gone!
Click to expand...
Click to collapse
Yes, I can confirm this as well, but the problem is fixed on the latest version of Viber. Happy with regular call and Viber now. Thanks to everyone who tried to help

[Q] Potential Design Flaw / Dropped call or hang up

Hi All,
I got the Tmobile Note 2 couple days ago and have been slowing increasing my usage. I have discovered a problem that I would need to the community to help me resolve to identify if I have a bad phone, or it maybe a more serious design flaw.
First, I have repeatedly able to pinpoint the problem: If you are using the hotspot that T-mobile provides for you, and you are tethering with your device; when someone calls you and you accept the call, the chances of the phone hanging up on its own without any human interaction increases dramatically if there are connections using the hotspot, i.e. Another device connecting/disconnecting from the hotspot, or lots of data traffic, etc...
The dropped calls looks likes the phone just hung up the line in the middle of a phone call. To me, the "dropped call" can be anywhere between 5 seconds to 5 minutes. I was able to repeat this issue at least 10 times in a row already and thus my concern. I have identified and replicated this problem at many many different location with many many different signal strengths, indoor, outdoor, in the car, on the can... etc....
If you guys can repeat this problem, let us know, because I do not realize any limitation of simultaneous of using the hotspot feature and the voice calling radio.
thanks ALL!
Just wanted to report back:
I just got back from the tmobile store with a brand new Note 2, and when I tested in store, guess what?
It happened the same way on the new device!!!
I'm pretty sure that it is either the design flaw of the Note 2, or there is something wrong with the build of Tmobile or JB.
Nevertheless, I hope some experts can point out what can be done to resolve this, and maybe people who have flashed to the custom roms can see if they can replicate the problem.
Basically, turn on Hotspot, connect a tethering device to the hotspot, call the phone on another line, answer the call, then disconnect a device from the hotspot.
Chances are the phone will automatically hang up the call after the first couple of tries of connecting and disconnecting the tether devices.
Thank you!
similar problem
forexmaker said:
Just wanted to report back:
I just got back from the tmobile store with a brand new Note 2, and when I tested in store, guess what?
It happened the same way on the new device!!!
I'm pretty sure that it is either the design flaw of the Note 2, or there is something wrong with the build of Tmobile or JB.
Nevertheless, I hope some experts can point out what can be done to resolve this, and maybe people who have flashed to the custom roms can see if they can replicate the problem.
Basically, turn on Hotspot, connect a tethering device to the hotspot, call the phone on another line, answer the call, then disconnect a device from the hotspot.
Chances are the phone will automatically hang up the call after the first couple of tries of connecting and disconnecting the tether devices.
Thank you!
Click to expand...
Click to collapse
Hey, I bought my note 2 last Wednesday and since day one its been dropping calls, well kind off. when i answer a call few seconds or minutes the phone mutes, the call doesnt really drop but the sound on both sides of the line mutes. untill i hang up and call again. i can hace full bars and still happens... i believe its a software glitch or something. hopefully samsung fix this before i return this phone next week.
josuetrujo said:
Hey, I bought my note 2 last Wednesday and since day one its been dropping calls, well kind off. when i answer a call few seconds or minutes the phone mutes, the call doesnt really drop but the sound on both sides of the line mutes. untill i hang up and call again. i can hace full bars and still happens... i believe its a software glitch or something. hopefully samsung fix this before i return this phone next week.
Click to expand...
Click to collapse
There are some serious flaw in the software/hardware in this phone. I have been able to replicate this problem with 100% success. Just go and turn hotspot on, and tell someone to call you, soon enough the phone will hang up the call.
I'm thinking hard of just not needing such a big screen and go for a nexus 4 instead.
forexmaker said:
There are some serious flaw in the software/hardware in this phone. I have been able to replicate this problem with 100% success. Just go and turn hotspot on, and tell someone to call you, soon enough the phone will hang up the call.
I'm thinking hard of just not needing such a big screen and go for a nexus 4 instead.
Click to expand...
Click to collapse
I have experienced this problem with almost every network and phone.... Not necessarily the T-mobile app but tethering apps in general... Even if your device supports data and voice I have experienced this with pretty much all apps but I don't know if it's just me or what.... I don't really have a problem with it as I don't accept calls when I'm tethering anyways... Just my .02 cents
josuetrujo said:
Hey, I bought my note 2 last Wednesday and since day one its been dropping calls, well kind off. when i answer a call few seconds or minutes the phone mutes, the call doesnt really drop but the sound on both sides of the line mutes. untill i hang up and call again. i can hace full bars and still happens... i believe its a software glitch or something. hopefully samsung fix this before i return this phone next week.
Click to expand...
Click to collapse
I experience something similar. I got tmobile note 2 on att .after like 5 min talking .my mic mutes.i can hear the other person but they dont hear me ,till i put speaker
Sent from my SGH-T889 using xda app-developers app
Well, for me its slightly different....
1. Wifi calling enabled and activated (blue icon)
2. if someone calls me 5, 10 , 15 min etc... later, the caller hears silence and the phone does not ring.
3. happens every damn time. I plan on calling tmobile about this....
4. the only time it works is if i make an outbound call, and within a couple mins someone can call me.. but if the phone sits there for more than a few min.. nobody can call me.
I was in a call when someone else called in and the phone froze up happend several times im really considering returning this phone
Sent from my SGH-T889 using Tapatalk 2

Delay in incoming call

hi all,
I am not sure if this is already posted/answered.
whenever someone calls me , the phone starts to vibrate, but the screen lighs UP after almost 2 seconds. There is a delay in screen coming UP.
I am using default ringtone , but still the problem is there. What can be the issue?
Thanks
Pratik
I have the same prblm hrre
From my n2 on xda premium paid HD
Not sure if this is the same but I call my phone from house phone, it rings 2 or 3 times before Note does anything? No wonder people don't leave messages!! 2 or 3 rings before it wakes up, another 2 or 3 rings before I check caller ID..............agh!
Is there any fix for this issue? this is quite irritating..!
It's probably due to incremental ringtones that you feel that. Grrr disabling it.
Also a 1-2 second lag is a good sign that your phone is going into deep sleep properly.
Sent from my GT-N7100 using xda premium
This is a well known "bug" (or function, as Sammy prefers to call it) on many Samsung phone models.
The cure is free, & is to be found in Android Market (as I prefer to still call it).
Here it is

[Q] Instantly connecting call

Hello all,
Today I tried to call someone and as soon as I hit call I was instantly connected to what I think someones cell phone. I heard people in casual conversation at like a bar... and then the call just ended.
I just talked to someone else and they said the same thing happened to them when they tried to call me.
Anyone have any idea what could be happening?
You rooted if so ROM and any tweaks you done? If phone is bone stock call Verizon you may have a bad phone but never heard this happening before
Sent from my One using Tapatalk
I am rooted but otherwise I am stock. I have had the phone for 5 months and it has been rooted the whole time. Just really strange. I have tried to duplicate it with no success. Maybe their network had an issue yesterday?

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