Delay in incoming call - Galaxy Note II Q&A, Help & Troubleshooting

hi all,
I am not sure if this is already posted/answered.
whenever someone calls me , the phone starts to vibrate, but the screen lighs UP after almost 2 seconds. There is a delay in screen coming UP.
I am using default ringtone , but still the problem is there. What can be the issue?
Thanks
Pratik

I have the same prblm hrre
From my n2 on xda premium paid HD

Not sure if this is the same but I call my phone from house phone, it rings 2 or 3 times before Note does anything? No wonder people don't leave messages!! 2 or 3 rings before it wakes up, another 2 or 3 rings before I check caller ID..............agh!

Is there any fix for this issue? this is quite irritating..!

It's probably due to incremental ringtones that you feel that. Grrr disabling it.
Also a 1-2 second lag is a good sign that your phone is going into deep sleep properly.
Sent from my GT-N7100 using xda premium

This is a well known "bug" (or function, as Sammy prefers to call it) on many Samsung phone models.
The cure is free, & is to be found in Android Market (as I prefer to still call it).
Here it is

Related

[Q] Potential Design Flaw / Dropped call or hang up

Hi All,
I got the Tmobile Note 2 couple days ago and have been slowing increasing my usage. I have discovered a problem that I would need to the community to help me resolve to identify if I have a bad phone, or it maybe a more serious design flaw.
First, I have repeatedly able to pinpoint the problem: If you are using the hotspot that T-mobile provides for you, and you are tethering with your device; when someone calls you and you accept the call, the chances of the phone hanging up on its own without any human interaction increases dramatically if there are connections using the hotspot, i.e. Another device connecting/disconnecting from the hotspot, or lots of data traffic, etc...
The dropped calls looks likes the phone just hung up the line in the middle of a phone call. To me, the "dropped call" can be anywhere between 5 seconds to 5 minutes. I was able to repeat this issue at least 10 times in a row already and thus my concern. I have identified and replicated this problem at many many different location with many many different signal strengths, indoor, outdoor, in the car, on the can... etc....
If you guys can repeat this problem, let us know, because I do not realize any limitation of simultaneous of using the hotspot feature and the voice calling radio.
thanks ALL!
Just wanted to report back:
I just got back from the tmobile store with a brand new Note 2, and when I tested in store, guess what?
It happened the same way on the new device!!!
I'm pretty sure that it is either the design flaw of the Note 2, or there is something wrong with the build of Tmobile or JB.
Nevertheless, I hope some experts can point out what can be done to resolve this, and maybe people who have flashed to the custom roms can see if they can replicate the problem.
Basically, turn on Hotspot, connect a tethering device to the hotspot, call the phone on another line, answer the call, then disconnect a device from the hotspot.
Chances are the phone will automatically hang up the call after the first couple of tries of connecting and disconnecting the tether devices.
Thank you!
similar problem
forexmaker said:
Just wanted to report back:
I just got back from the tmobile store with a brand new Note 2, and when I tested in store, guess what?
It happened the same way on the new device!!!
I'm pretty sure that it is either the design flaw of the Note 2, or there is something wrong with the build of Tmobile or JB.
Nevertheless, I hope some experts can point out what can be done to resolve this, and maybe people who have flashed to the custom roms can see if they can replicate the problem.
Basically, turn on Hotspot, connect a tethering device to the hotspot, call the phone on another line, answer the call, then disconnect a device from the hotspot.
Chances are the phone will automatically hang up the call after the first couple of tries of connecting and disconnecting the tether devices.
Thank you!
Click to expand...
Click to collapse
Hey, I bought my note 2 last Wednesday and since day one its been dropping calls, well kind off. when i answer a call few seconds or minutes the phone mutes, the call doesnt really drop but the sound on both sides of the line mutes. untill i hang up and call again. i can hace full bars and still happens... i believe its a software glitch or something. hopefully samsung fix this before i return this phone next week.
josuetrujo said:
Hey, I bought my note 2 last Wednesday and since day one its been dropping calls, well kind off. when i answer a call few seconds or minutes the phone mutes, the call doesnt really drop but the sound on both sides of the line mutes. untill i hang up and call again. i can hace full bars and still happens... i believe its a software glitch or something. hopefully samsung fix this before i return this phone next week.
Click to expand...
Click to collapse
There are some serious flaw in the software/hardware in this phone. I have been able to replicate this problem with 100% success. Just go and turn hotspot on, and tell someone to call you, soon enough the phone will hang up the call.
I'm thinking hard of just not needing such a big screen and go for a nexus 4 instead.
forexmaker said:
There are some serious flaw in the software/hardware in this phone. I have been able to replicate this problem with 100% success. Just go and turn hotspot on, and tell someone to call you, soon enough the phone will hang up the call.
I'm thinking hard of just not needing such a big screen and go for a nexus 4 instead.
Click to expand...
Click to collapse
I have experienced this problem with almost every network and phone.... Not necessarily the T-mobile app but tethering apps in general... Even if your device supports data and voice I have experienced this with pretty much all apps but I don't know if it's just me or what.... I don't really have a problem with it as I don't accept calls when I'm tethering anyways... Just my .02 cents
josuetrujo said:
Hey, I bought my note 2 last Wednesday and since day one its been dropping calls, well kind off. when i answer a call few seconds or minutes the phone mutes, the call doesnt really drop but the sound on both sides of the line mutes. untill i hang up and call again. i can hace full bars and still happens... i believe its a software glitch or something. hopefully samsung fix this before i return this phone next week.
Click to expand...
Click to collapse
I experience something similar. I got tmobile note 2 on att .after like 5 min talking .my mic mutes.i can hear the other person but they dont hear me ,till i put speaker
Sent from my SGH-T889 using xda app-developers app
Well, for me its slightly different....
1. Wifi calling enabled and activated (blue icon)
2. if someone calls me 5, 10 , 15 min etc... later, the caller hears silence and the phone does not ring.
3. happens every damn time. I plan on calling tmobile about this....
4. the only time it works is if i make an outbound call, and within a couple mins someone can call me.. but if the phone sits there for more than a few min.. nobody can call me.
I was in a call when someone else called in and the phone froze up happend several times im really considering returning this phone
Sent from my SGH-T889 using Tapatalk 2

Some phone issues

Every first time (locking phone to redo it also happens) that I put in my pattern unlock, it always stop by itself before I'm done putting in the pattern. I am rooted but i'm not using a custom rom.
This could be a tmobile problem but my friend and an ex said they text me a couple of times before but I never received any text messages. I'm using the stock messaging app. This happened yesterday and I still never seen the texts. This is probably happening with sent texts but I'm not sure. I'm in Atlanta, Georgia if anyone else is having similar problems in the area.
I also have a calling problem where I'd call someone sometimes and it says they pick up but they really didn't and I don't hear anything. I think it's a problem with wifi being on but this also happened on my old side kick phone '08 model before i upgraded to this phone which doesn't have wifi.
bump. no one?
I just exchanged my phone yesterday and it's still having the same problems.
Bump again.. I reset my phone and the problems (mainly the pattern and unsure of other problems) eventually comes back.
No one is having this problem? Can anyone even try to reproduce the problem So I know that my tmobile place doesn't have a bunch of defects. I mean if I wait a Second or two before entering the pattern then it would work.
I also notice that there is maybe a screen/touch issue at the bottom right corner of the phone. I could see the issue with multi touch vis test in the play store.
I sometime have a problem with air view writing by itself and having the s note freeze up.
Wait till the lakers game is done homie!
Sent from my SGH-T889 using xda premium
I also noticed a problem with calls not being able to be picked up. I'll have to constantly slide the accept button before it answers.
I think there's also a problem with calls being dropped on wifi.
Airview sometimes draw by itself.
Bump again.. there's also a problem where screen is timing out too quickly. Even when I changed it to 30 seconds, it still times out at 15.
The battery also dies pretty quickly with occasional texting using the stock app. It goes from 100% at 8am to 68% by 2pm. People also have a problem hearing me when they call me or I call them and I'm on speaker phone. Even when I put my mouth closer to the mic they still can't hear me
Sounds like a wifi calling issue, it really doesn't work well for me, even on my old HTC Sensation I experienced the same exact thing. Wifi calling is enabled by default check in your settings menu and disabe it. As far asyour battery issues are concerned it sounds like there is something running in the backround draining your battery. Check to see if your phone is sleeping when it should be. Check all of your settings because it sounds like something is draining your battery. If you try all of this and still have a problem, go exchange it, perhaps you have a faulty unit. I hope this helps. The only time I have had the issues with calls as you've described it was because of wifi calling..
Rhiannon224 said:
Sounds like a wifi calling issue, it really doesn't work well for me, even on my old HTC Sensation I experienced the same exact thing. Wifi calling is enabled by default check in your settings menu and disabe it. As far asyour battery issues are concerned it sounds like there is something running in the backround draining your battery. Check to see if your phone is sleeping when it should be. Check all of your settings because it sounds like something is draining your battery. If you try all of this and still have a problem, go exchange it, perhaps you have a faulty unit. I hope this helps. The only time I have had the issues with calls as you've described it was because of wifi calling..
Click to expand...
Click to collapse
Well I turned off wifi and it all sometimes happen. It used to have the same issues on my other note 2, mentioned in the above posts. All the old problems still exist on this exchanged one.
Did you have any of the same issues above?
chaoz102 said:
Well I turned off wifi and it all sometimes happen. It used to have the same issues on my other note 2, mentioned in the above posts. All the old problems still exist on this exchanged one.
Did you have any of the same issues above?
Click to expand...
Click to collapse
I don't use pattern unlock so I cannot confirm that issue. Battery life for me is outstanding, I did have an issue with it on the first day of use but it was an app causing it to be awake constantly. I uninstalled the app and my battery life is incredible 6+ hours of screen and calls and it still lasts forever. I am not aware of any missed texts. Wifi calling is just awful so I don't use it and I have no problem making or receiving calls and texts even when I have a week signal. Compared yo my Sensation this is a huge upgrade and I am not having any issues.
Sent from my SGH-T889 using xda premium
advice one click odin back to stock and then update everything and try it
Rhiannon224 said:
I don't use pattern unlock so I cannot confirm that issue. Battery life for me is outstanding, I did have an issue with it on the first day of use but it was an app causing it to be awake constantly. I uninstalled the app and my battery life is incredible 6+ hours of screen and calls and it still lasts forever. I am not aware of any missed texts. Wifi calling is just awful so I don't use it and I have no problem making or receiving calls and texts even when I have a week signal. Compared yo my Sensation this is a huge upgrade and I am not having any issues.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Oh I see. Could you try out the pattern unlock to see if it's a big? What was the app? My phone seem to last longer if I play with it more lol.
mrej201 said:
advice one click odin back to stock and then update everything and try it
Click to expand...
Click to collapse
Samsung has an update for this phone? Because most of the problems also appeared when I didn't root it.
chaoz102 said:
Oh I see. Could you try out the pattern unlock to see if it's a big? What was the app? My phone seem to last longer if I play with it more lol.
Click to expand...
Click to collapse
Friendcaster was the app. Sure, I will enable pattern lock and see if I have the issue you're experiencing.
Sent from my SGH-T889 using xda premium
Rhiannon224 said:
Friendcaster was the app. Sure, I will enable pattern lock and see if I have the issue you're experiencing.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Oh I don't have that app but thank you. Tell me how it goes.
Does anyone have a problem where you would constantly have to click the back button in the Web browser to make it go back?
Rhiannon224 said:
Friendcaster was the app. Sure, I will enable pattern lock and see if I have the issue you're experiencing.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Was there any problems?
Bump again.. is nobody having any of the problems that I posted about?
Is anyone having a problem where the screen wouldn't time out when you put it next to your ear while you're on a phone call?
bump again..
I just got my phone exchanged through the mail and it's still having the same issues.
Also there are these weird markings/dots on the inside of my screen. Maybe it's a lcd bleed/screen issue. It appeared in my past couple of exchanged devices. It wouldn't go away and I usually see it more clearer when I'm using the phone at night or on certain websites/games/etc that has the right lighting for it.
Once again. Bump..
Bump again. Over 500 views and only like 4 replies.
chaoz102 said:
Bump again. Over 500 views and only like 4 replies.
Click to expand...
Click to collapse
Stop bumping your thread thats how you are going to get an infraction or banned. You can only bump your own thread once a day. Do it again and ill report you
Sent from my SGH-T889 using Tapatalk 2

Service issues

Not sure if it's the rom or modem as I flashed both at the same time. But I'm running a fresh wipe of cleanrom 1.5 and a radomly I loose service a lot I can look at the phone and it will randomly have no service for ablut. A min and then come back. This never happened before. When I flashed for the first few days I was at my house which I have a microcell and I even exspanced the issue there as well
Sent from my SAMSUNG-SGH-I317 using xda premium
same here
hyelton said:
Not sure if it's the rom or modem as I flashed both at the same time. But I'm running a fresh wipe of cleanrom 1.5 and a radomly I loose service a lot I can look at the phone and it will randomly have no service for ablut. A min and then come back. This never happened before. When I flashed for the first few days I was at my house which I have a microcell and I even exspanced the issue there as well
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
This is also happening to me. The first few days was fine, but last night my service would just randomly drop off for a min and then come right back. I am running Jelly Beer Rom v3.57.
Tikiflame said:
This is also happening to me. The first few days was fine, but last night my service would just randomly drop off for a min and then come right back. I am running Jelly Beer Rom v3.57.
Click to expand...
Click to collapse
went back to L7 things are now fine.
It seems to still be doing it Just not as bad.
Sent from my SAMSUNG-SGH-I317 using xda premium
This is also happening to me. I am not even rooted and never had my note 2 rooted, still completely stock. when i was using my captivate everything was fine, On my note my phone will be sitting next to me and it will show like 3 to 4 bars and someone will try calling me and the phone will not ring. I had my wife call me like 12 times in a row and the phone didn't ring once. On her end it would ring and ring then go to voice mail which is odd because usually when you don't have service it will like ring once and then go to voice mail. I have a lot of people telling me they called me but my phone never rings or shows a missed call when this problem is happening. This happens randomly and i don't know what triggers it. I was about to root few months back and then these issues started popping up so i decided to hold off. Problems like the screen rotation always sticks and i will have to restart the phone every other day just so the apps will rotate properly and other little things that.
Orions said:
This is also happening to me. I am not even rooted and never had my note 2 rooted, still completely stock. when i was using my captivate everything was fine, On my note my phone will be sitting next to me and it will show like 3 to 4 bars and someone will try calling me and the phone will not ring. I had my wife call me like 12 times in a row and the phone didn't ring once. On her end it would ring and ring then go to voice mail which is odd because usually when you don't have service it will like ring once and then go to voice mail. I have a lot of people telling me they called me but my phone never rings or shows a missed call when this problem is happening. This happens randomly and i don't know what triggers it. I was about to root few months back and then these issues started popping up so i decided to hold off. Problems like the screen rotation always sticks and i will have to restart the phone every other day just so the apps will rotate properly and other little things that.
Click to expand...
Click to collapse
Thats something completely different from what im having..

Stupid Phone App

Everytime Im talking on the phone, somehow my ear ends up hitting the hold button and the call goes on hold. I swear it happens at least 4 times every call -_-.. are there any other phone dialer apps out there people can recommend?
Th3MuffStuff said:
Everytime Im talking on the phone, somehow my ear ends up hitting the hold button and the call goes on hold. I swear it happens at least 4 times every call -_-.. are there any other phone dialer apps out there people can recommend?
Click to expand...
Click to collapse
There are hundreds of them in the play store with ratings. You should have no problem finding one that suits your needs.
The screen should be turning off as the phone approaches your ear so unless the stock dialer app is the culprit you may have inadvertent button presses with any dialer. I use Truedialer which I find is quite good for my use.
I like this one a lot..
https://play.google.com/store/apps/details?id=com.dw.contacts.free&hl=en
You might have issues with the proximity sensor, I would have a Samsung tech take a look at it first.
Sent from my SM-G925T using XDA Premium 4 mobile app

Ring volume

Hi just wondering if anyone can help. I've noticed I keep missing calls and yesterday when receiving a call I noticed that it rang loud once then lowered, I've since tested it, and every other ring lowers to a barely audible level. I've not got silent on pickup on but do have pocket mode on. I can't understand why.
Cheers for any help
Sent from my HTC 10 using XDA-Developers mobile app
Rotten Ross said:
Hi just wondering if anyone can help. I've noticed I keep missing calls and yesterday when receiving a call I noticed that it rang loud once then lowered, I've since tested it, and every other ring lowers to a barely audible level. I've not got silent on pickup on but do have pocket mode on. I can't understand why.
Cheers for any help
Sent from my HTC 10 using XDA-Developers mobile app
Click to expand...
Click to collapse
I have a similar issue, I've noticed that, it sounds fine when I preview notifications and ringtones, but when the phone actually rings it is a lot more quiet and muted. It does appear that the top speaker is not being used for ringtones.
Called HTC, spoke with a girl who sounded like she was following some sort of flowchart. Needless to say she couldn't help and concluded that it was a defective hardware. I tried to explain that others are having the same issue and it appears to be a bug, but I don't think she understood. Maybe if more people call HTC with this issue, they will figure it out.
Mine seems to play through both at first then switches to just the bottom and gets lower. Any way to stop this?
Sent from my HTC 10 using XDA-Developers mobile app
Rotten Ross said:
Mine seems to play through both at first then switches to just the bottom and gets lower. Any way to stop this?
Sent from my HTC 10 using XDA-Developers mobile app
Click to expand...
Click to collapse
I'm guessing it's a bug as I've seen others complain about this issue on other forums. I hope they will fix it in the next update. Try calling HTC, the more people complain about it, the quicker they will fix it. When I called, they said that someone will get back to me to schedule an exchange, but instead, about a week later they sent me an RMA for a return. I don't really want to return the phone, I was going to test the replacement and if that one worked fine I would return mine, if not, I was going to return the replacement.

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