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For the past two days I have been having issues where my wifi and Bluetooth wont turn on. The problem started after rooting. I unrooted and returned the device to normal status and no binary downloads but eh problem persists. right now both will turn on and off fine but every once in a while they get stuck at turning on. after a few resets and simply waiting everything goes back to normal but this has happened at least 5 times since yesterday. On my s2 I had a similar issues with GPS. the only solution was to do a factory exchange. I am already set up and the replacement will be sent once the phone is back in stock. I was just curious if anyone had a similar problem and resolved it without having to exchange the phone.
flexte said:
For the past two days I have been having issues where my wifi and Bluetooth wont turn on. The problem started after rooting. I unrooted and returned the device to normal status and no binary downloads but eh problem persists. right now both will turn on and off fine but every once in a while they get stuck at turning on. after a few resets and simply waiting everything goes back to normal but this has happened at least 5 times since yesterday. On my s2 I had a similar issues with GPS. the only solution was to do a factory exchange. I am already set up and the replacement will be sent once the phone is back in stock. I was just curious if anyone had a similar problem and resolved it without having to exchange the phone.
Click to expand...
Click to collapse
Another member had an issue similar to urszhe said he did a warranty exchang thou, couldnt figure it out.
Sent from my SGH-T889 using XDA Premium HD app
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I haven't had any problems today but I know as soon as I loaf all my apps back it will happen again. To be on the safe side I am just going to return it before it gets worse.
I'm having the same problem. Did you go through T-Mobile or Samsung for your replacement?
Went through tmobile. It's been good for more than 24 hours but I don't trust that it won't come back. Then phone is back ordered original would have had the new one by now.
Yeah, it actually started working for about a day, but stopped working when I left the house. Just went to T-Mobile to process the exchange, but they're telling me they can't do it due to the IMEI stating it not being "sold" through a T-Mobile store. Which is odd, because I bought it at a T-Mobile store at full upgrade price while my roommate was working. I have the invoice somewhere here...
Time to jump through hoops to get this replacement.
gaticaag said:
Yeah, it actually started working for about a day, but stopped working when I left the house. Just went to T-Mobile to process the exchange, but they're telling me they can't do it due to the IMEI stating it not being "sold" through a T-Mobile store. Which is odd, because I bought it at a T-Mobile store at full upgrade price while my roommate was working. I have the invoice somewhere here...
Time to jump through hoops to get this replacement.
Click to expand...
Click to collapse
I noticed it usually gets stuck when I leave the house as well. Do you use airplane mode a lot? when I am home I usually keep my phone in airplane mode with Bt and wifi on. the first time this happened I also noticed the wifi looked as if it was connected when i was a mile from home and i had to power down to get a cellular signal. I have had the phone since day one and this just started last week after I rooted. Since many people have rooted and this isn't a known issue I guess its best for us to return the phone and see what happens with the next. Find your invoice and they have no choice to replace it. If you paid by credit card that should work as well. Just show them your statement.
flexte said:
I noticed it usually gets stuck when I leave the house as well. Do you use airplane mode a lot? when I am home I usually keep my phone in airplane mode with Bt and wifi on. the first time this happened I also noticed the wifi looked as if it was connected when i was a mile from home and i had to power down to get a cellular signal. I have had the phone since day one and this just started last week after I rooted. Since many people have rooted and this isn't a known issue I guess its best for us to return the phone and see what happens with the next. Find your invoice and they have no choice to replace it. If you paid by credit card that should work as well. Just show them your statement.
Click to expand...
Click to collapse
I don't use airplane mode at all. T-Mobile gave me the run around so I decided to go through Samsung for my replacement. They originally wanted me to send my phone in for repair, but no way am I going to be without the Note for more than a day.
A Samsung Experience Shop popped up in Best Buy just outside of Chicago. The woman running it wasn't a Best Buy employee, but a Samsung Specialist. She troubleshooted my phone (Factory reset it, even though I told her I already did) and Wifi and Bluetooth didn't work at all. She called her contact at Samsung and they're having a replacement sent to the store that I'll pick up when it comes in and exchange. Good news is that I don't have to send in my Note and have to wait on it!
I haven't had a problem in two days but my replacement is on the way so I will just wait and see if it happens on my new one
OP, I had the exact same issue as you. Wifi and Bluetooth just stopped turning on, intermittently at first. After trying to figure it out for a month or so I decided it must be a hardware issue. Wifi and Bluetooth are controlled by the same integrated Broadcom chip, which might be a common failure point.
I sent it in to Samsung, and they have had it for 2 weeks now... I just got word that it's fixed and shipping back to me. They replaced the PBA (main board).
I have a question. How did you get service through T-Mobile? I bought mine at a T-Mobile store and I was outside of the 30 day return policy. I was under the impression I had to go through Samsung for a defect, or T-Mobile for an insurance claim (pay deductible).
LucJoe said:
OP, I had the exact same issue as you. Wifi and Bluetooth just stopped turning on, intermittently at first. After trying to figure it out for a month or so I decided it must be a hardware issue. Wifi and Bluetooth are controlled by the same integrated Broadcom chip, which might be a common failure point.
I sent it in to Samsung, and they have had it for 2 weeks now... I just got word that it's fixed and shipping back to me. They replaced the PBA (main board).
I have a question. How did you get service through T-Mobile? I bought mine at a T-Mobile store and I was outside of the 30 day return policy. I was under the impression I had to go through Samsung for a defect, or T-Mobile for an insurance claim (pay deductible).
Click to expand...
Click to collapse
I just called tmobile and they sent me a new one. I had a problem with my black berry a few weeks ago and thought i had to send it in for repair but tmboile sent me a new BB as well. usually most phones have a year factory warranty and tmobile is the one that handles that. My phone hasn't acted up in a few days but i am going to keep the replacement and send my old one back just to be on the safe side.
Anybody with a solution for this? Mine started acting up 2 days ago and I'm now a grumpy man.
Are you on custom Rom, and which Rom is it if you are
Possible fix: Odin to stock(sure way to check, or redownload Rom and wipe three times and reflash Rom
Report back
Sent from my SGH-T889 using xda premium
muz4 said:
Anybody with a solution for this? Mine started acting up 2 days ago and I'm now a grumpy man.
Click to expand...
Click to collapse
just return it to Tmobile
OmmNomNom said:
Are you on custom Rom, and which Rom is it if you are
Possible fix: Odin to stock(sure way to check, or redownload Rom and wipe three times and reflash Rom
Report back
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Doesn't work. I'm on stock all the time btw. And I did the wipe 3 times and flash stock again too.
flexte said:
just return it to Tmobile
Click to expand...
Click to collapse
I'm now in Malaysia for another 3 months and a half. Won't be able to find any T-Mobile here. Any suggestion?
if you are on stock already, then it possibly is hardware
My problem started after I rooted using toolkit. I unrooted and rooted using stock injected but the problem persisted. I had to return the phone so I unrooted and used triangle away to get my phone back to normal. I did a hard reset and had the problem one more time. for the 5 days it took my new phone to arrive i didn't have the problem more than once. I also remember having a problem with my printer saying it was connected but i couldn't print from it until i reset the router. I think the time my phone started working find again was when I reset my router but i didn't put all this together until recently. I noticed that the only time I had the problem was when I had wifi and BT connected and went into airplane mode. then when I came out it didn't always connect back like it use to. I also noticed it when i had wifi connected and left my house. the wifi looked like it was still connected even though i was more than a mile form home. So maybe it had to do with my router connection and a bug where the phone thought it was still connected. if anyone is having this problem try resetting your router and see if the issues persists.
flexte said:
My problem started after I rooted using toolkit. I unrooted and rooted using stock injected but the problem persisted. I had to return the phone so I unrooted and used triangle away to get my phone back to normal. I did a hard reset and had the problem one more time. for the 5 days it took my new phone to arrive i didn't have the problem more than once. I also remember having a problem with my printer saying it was connected but i couldn't print from it until i reset the router. I think the time my phone started working find again was when I reset my router but i didn't put all this together until recently. I noticed that the only time I had the problem was when I had wifi and BT connected and went into airplane mode. then when I came out it didn't always connect back like it use to. I also noticed it when i had wifi connected and left my house. the wifi looked like it was still connected even though i was more than a mile form home. So maybe it had to do with my router connection and a bug where the phone thought it was still connected. if anyone is having this problem try resetting your router and see if the issues persists.
Click to expand...
Click to collapse
I used the toolkit in the original development thread, could it be the method you used for rooting caused that?
Is the problem there if you connect to Wi-Fi on a different router, like someone else's
Sent from my SGH-T889 using xda premium
OmmNomNom said:
I used the toolkit in the original development thread, could it be the method you used for rooting caused that?
Is the problem there if you connect to Wi-Fi on a different router, like someone else's
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
I never tried connecting to another router. My problem seemed to be that it never properly disconnected from my router so when I came out of airplane mode of couldn't connect. Also bluetooth was stuck.
I just noticed that my tablet won't charge. First I thought it was unplugged but my phone charges. The only way to fix it is to reset it. Does any one know what could be doing this or why!
Sent from my SM-T310 using XDA Premium HD app
nicholascap said:
I just noticed that my tablet won't charge. First I thought it was unplugged but my phone charges. The only way to fix it is to reset it. Does any one know what could be doing this or why!
Sent from my SM-T310 using XDA Premium HD app
Click to expand...
Click to collapse
Facing the same issue from past two days. When I plug in the chager in the morning, the tab does not charge. But after I restart the tab it starts charging. Yest the batt was at 5% and today it was 24% when I wanted to charge in the morning.
Tried different power points at home but none seem to work untill the tab is restarted. Am using the original Samsung charger which was supplied with the tab.
Have been using the tab from past 2 months but this issue has cropped up only recently.
aniket.tiwari27 said:
Facing the same issue from past two days. When I plug in the chager in the morning, the tab does not charge. But after I restart the tab it starts charging. Yest the batt was at 5% and today it was 24% when I wanted to charge in the morning.
Tried different power points at home but none seem to work untill the tab is restarted. Am using the original Samsung charger which was supplied with the tab.
Have been using the tab from past 2 months but this issue has cropped up only recently.
Click to expand...
Click to collapse
I'm not the only one!! I noticed it a few days ago. It was like 15% left. went to plug and next day it was 10%. I was like.huh.. wondering if it had to do with the last update? How can we tell Samsung about this? I also noticed it wont connect to a computer unless you reboot. It's like the USB port goes into deep sleep.
It happening to me also. I call support and they told me to connect the tab to the wall outlet, hold the power button for 30 sec, disconnect, reconnect and turn on. That procedure will clear the charging system. I did that and today, happens again. They told me to test with another charger, that I am going to do today, because I have the S4 and is the same charger. Will see what happens....
If the another charger test fail, then send the device for warranty claim..
A questions for all of you? : My tablet was build on Vietnam, as per the sticker outside the box.. where yours were build?
You can count me in on this problem too. I went through a lot of diagnostics with email support, chat support and phone support. Finally I sent mine back to Samsung for repairs, just received it back today, this evening the charging problem started again (4-5 hours on charge, stuck at 65% all that time). Called back, got a new label, put it back in the shipping box to go out tomorrow. Mine was made in Vietnam as well if that means anything.
I am with support now to send it to them. I will mention your experience to Samsung now... I think this vietnam machines are gone bad!! damn!!
Flea77 said:
You can count me in on this problem too. I went through a lot of diagnostics with email support, chat support and phone support. Finally I sent mine back to Samsung for repairs, just received it back today, this evening the charging problem started again (4-5 hours on charge, stuck at 65% all that time). Called back, got a new label, put it back in the shipping box to go out tomorrow. Mine was made in Vietnam as well if that means anything.
Click to expand...
Click to collapse
Sounds like the issue is caused by the latest update??
v205 said:
Sounds like the issue is caused by the latest update??
Click to expand...
Click to collapse
It could.
Sent from my SM-T310 using Tapatalk 4
I received the Tab and now is working fine. They did some software fix.
Same issue
Having the same problem with my Tab 3, Best Buy shipped it to geek squad who looked at it for 5 minutes and shipped it back No Trouble found. Guess I'm going to have to ship it directly to Samsung.
I encountered the same issue once, restarting it fixed it, haven't encountered it since. That was the second (and so far) last time I restarted the device btw, first time was for some update, I'm still not clear what that update contained btw
Mine returns with the same problem. I spoke to Samsung again, and they, at least, need two visits to the service center in order to qualify to an exchange. I hope this second time they fixed.
A question: yours was made in vietnam?
bp0771 said:
Having the same problem with my Tab 3, Best Buy shipped it to geek squad who looked at it for 5 minutes and shipped it back No Trouble found. Guess I'm going to have to ship it directly to Samsung.
Click to expand...
Click to collapse
Lakland said:
Mine returns with the same problem. I spoke to Samsung again, and they, at least, need two visits to the service center in order to qualify to an exchange. I hope this second time they fixed.
A question: yours was made in vietnam?
Click to expand...
Click to collapse
I don't have the box anymore, how can I check this?
Also I just accidentally turned on dev mode, fun!
on the back of your device, bottom, very little letters
Riversz said:
I don't have the box anymore, how can I check this?
Also I just accidentally turned on dev mode, fun!
Click to expand...
Click to collapse
hi guys i'm new to the tab 3
i have some issue first the volume up and volume down
second problem the usb charging i want it make it charge
and i have an update it's 22 mega is any one recived it
i'm not a noob but i'm new please reply me
and it has ''safe mode'' and i restarted it but it didn't go away
khaledreno said:
hi guys i'm new to the tab 3
i have some issue first the volume up and volume down
second problem the usb charging i want it make it charge
and i have an update it's 22 mega is any one recived it
i'm not a noob but i'm new please reply me
and it has ''safe mode'' and i restarted it but it didn't go away
Click to expand...
Click to collapse
Don't hijack posts or post the same question over and over. I replied to your other thread. :good:
BretonGirl said:
Don't hijack posts or post the same question over and over. I replied to your other thread. :good:
Click to expand...
Click to collapse
i did that to make sure than at least one or two reply me
Lakland said:
on the back of your device, bottom, very little letters
Click to expand...
Click to collapse
I found the serial code, according to sndeep.info it was made in Vietnam, didn't find anything else that could specify country of origin though. Anyway, there's the answer, Vietnam!
I never sent it in for warranty. I feel its software issue. I noticed when the battery is low and I connect to laptop. Then I disconnected and then try charging it. It doesn't charge. I have to restart it to charge. I should send it in for warranty.
Sent from my Nexus 5 using xda app-developers app
Vietnam as well
Mine was manufactured in Vietnam as well. Used it a little on the original charge but when I charged it nothing happend. No battery light or anything. Original charger in wall and puter, other charge in wall and puter. Nothing. It's totally dead.
Ok this started last night, tablet has been working flawlessly for the last 6 months or more.
What happened was, I wasn't able to use the Internet. Just wasn't working. And every 20 seconds or so it would flash up at the bottom of the screen "connected to (my router)".
So I turned wifi off and on, which usually fixed connection issues, but didn't help. I also restarted router, even though my computer and my phone isn't having any issues.
So then I went to the wifi settings screen to see if there was any way to reset networks. What I saw was this:
If i turn wifi toggle on and watch the screen, it would scan for networks, find the list... Couple seconds pass... Then the toggle would switch itself off and back on! And then it would start looking and finding networks again, and then off and on, and etc etc.
I have tried a factory reset and cache reset.
I have also downloaded the 4.4.2 stock rom and installed using odin for a totally new install.
Still does it.
Any suggestions? Seems very strange. It's under warranty but it seems like an odd hardware fault, seems more like software but I dunno.
Help me xda, you're my only hope.
I've been searching the Internet all day trying to find someone else havin this problem... But I seem to be the only one. And noone seems to have any suggestions.
At the moment I'm having to consider a warranty dispute, but that means however many days/weeks without the tablet which I use on a daily basis.
Not ideal Samsung.
nirurin said:
I've been searching the Internet all day trying to find someone else havin this problem... But I seem to be the only one. And noone seems to have any suggestions.
At the moment I'm having to consider a warranty dispute, but that means however many days/weeks without the tablet which I use on a daily basis.
Not ideal Samsung.
Click to expand...
Click to collapse
Hey. I had the EXACT same problem. Even made a video of it and showed it to the service point personell. Turning on off on again and again, it also displays in the settings the switch just switches itself without any action of mine. It was a hardware defect. send it in and get a new one, better than being annoyed by it. Mine did it on a 5-10sec interval length...
Keks1234 said:
Hey. I had the EXACT same problem. Even made a video of it and showed it to the service point personell. Turning on off on again and again, it also displays in the settings the switch just switches itself without any action of mine. It was a hardware defect. send it in and get a new one, better than being annoyed by it. Mine did it on a 5-10sec interval length...
Click to expand...
Click to collapse
Yeh mines probably every 5-10 seconds...
So this is definitly a hardware fault? In which case I'll have to get in touch with john lewis and hope they will do an exchange in store. If it involves having to send it off to samsung and waiting for it..
Anyway thanks for replying to the question, shame it wasn't better news haha!
nirurin said:
Yeh mines probably every 5-10 seconds...
So this is definitly a hardware fault? In which case I'll have to get in touch with john lewis and hope they will do an exchange in store. If it involves having to send it off to samsung and waiting for it..
Anyway thanks for replying to the question, shame it wasn't better news haha!
Click to expand...
Click to collapse
yeah sorry to be the one to tell you this is a faulty device but it seems like this unit ain't free of errors and there quality control is somewhat sketchy.
Which android version are you running? I am asking because I run kitkat and also have relatively ****ty battery life. I use it for university so I have the screen on and write notes during lectures. Usually it lasted 7-8hours but for about a week or two it now only lasts 4-5 hours of screen time which is really ****ty.
I read somewhere that this might be a motherboard issue and if it is it might be somewhat corellated to our wifi problem. In my case they replaced the wifi module and gave me back my "old" device but this is having bad battery life so I am thinking about sending it in (again). I did however root so I would have to make use of the warranty provided by the seller, not samsung itself, since my knox is tripped.
(in Germany the sellers also must provide 6months - 2 years of warranty and there was a judgement in Europe that rooting must not have any influence on wether your device still is under warranty or not. sadly this only applies to the warranty provided by the seller, not the manufacturer)
Is your BT on and are you connected to a 2.4 GHZ network?
If so, turn off BT
I get random WiFi disconnects and reconnects from 2.4 GHZ networks when BT is on but not connected. Though, Ive never noticed the wifi switch going off and on.
I am running 4.4.2 or whatever, kitkat anyway.
Bluetooth is off, I never use it on my tablet. I dunno what network type I'm running, might be N or might be B/G, but whatever it is it what it has been for months as I havent changed any router settings lately.
I have restarted the router twice already in case this was a network problem, but the network wouldn't cause the wifi to toggle off and on, it would just cause disconnects etc. Least I assume so. I may try this just in case but like I said the network type hasn't changed lately
John Lewis are saying they won't exchange it, it will have to be sent off to Samsung for "repair". Meaning I'll probably get sent back a refurbished second hand one with a dodgy light bleed screen, as I expect they have hundreds of those lying around now.
Oh and it'll be up to 28 days. For a premium and expensive device that's less than 6 months old this just isn't good enough.
nirurin said:
John Lewis are saying they won't exchange it, it will have to be sent off to Samsung for "repair". Meaning I'll probably get sent back a refurbished second hand one with a dodgy light bleed screen, as I expect they have hundreds of those lying around now.
Oh and it'll be up to 28 days. For a premium and expensive device that's less than 6 months old this just isn't good enough.
Click to expand...
Click to collapse
I had mine replaced as well but dont remember wether I got a new one or just my old one repaired... should have written down the IMEI I guess :-/
you're from Bristol, don't the EU rights apply there? If so your retailer should be obliged to replace or repair the device.
http://forum.xda-developers.com/showthread.php?t=1998801
Anyways my replacement was done through Samsung and it took 6 days. But then again idk differences between UK and Germany...
I just purchased a SM-N910P Note 4 from a reputable seller on eBay stating that it is new. They purchased it and decided on a Note 5 instead. The box was not sealed but all contents and packaging were there and looked new. The phone looks MINT but didn't have a screen protector on it, so I know they must have booted it up at least once. When I turned it on the first time it said "setting up the phone this may take a couple minutes". Then about 30 seconds later it booted to the Galaxy Setup Wizard to setup the phone.
Is there anyway to verify how many hours/minutes, if any, it has been used? Like something that keeps track of the phones uptime?
Anything else I should look for?
Thank you in advance for any advice you can offer.
Dail ##RTN#(##786#)
Sent from my SM-N910P using Tapatalk
yes you can. settings>activate this device
[/YOUTUBE]
Tenacious--M said:
I just purchased a SM-N910P Note 4 from a reputable seller on eBay stating that it is new. They purchased it and decided on a Note 5 instead. The box was not sealed but all contents and packaging were there and looked new. The phone looks MINT but didn't have a screen protector on it, so I know they must have booted it up at least once. When I turned it on the first time it said "setting up the phone this may take a couple minutes". Then about 30 seconds later it booted to the Galaxy Setup Wizard to setup the phone.
Is there anyway to verify how many hours/minutes, if any, it has been used? Like something that keeps track of the phones uptime?
Anything else I should look for?
Thank you in advance for any advice you can offer.
Click to expand...
Click to collapse
After you go to settings> activate this device it tells you how much data etc... You have used in the billing cycle. You can use this feature as often as you like to check your plan. It also serves to speed up data like updating the PRL. After it finishes tap the menu dots in the top right corner. You are now in the IOTHIDDENMENU. From here tap PST then RTN. This screen shows information such as call time and if the phone has been refurbished or not.
Hi all. I am baffled as to what happened to my phone. It has no mods and is running stock android 11. It was absolutely fine, not having any issues at all, and I realized I hadn't rebooted it in a few weeks. So, I did a plain old restart.
And it died.
It won't do anything no matter how long I hold the power button down. The battery is fully charged.
Tried to get to the recovery screen by holding down volume up and power, which did nothing. Then I tried vol down and power and got a screen I've not seen before: SS RDX Watchdog Reset.
And here I am stuck. I plugged in a usb cable to my laptop and now there's a device connected on my laptop called msm_upload which I can only see from the windows Bluetooth and other devices panel.
I have no idea what to do from here and I'm desperate.
Any help would be greatly appreciated.
did you see this
https://www.reddit.com/r/galaxynote10/comments/k6c4l5
raul6 said:
did you see this
https://www.reddit.com/r/galaxynote10/comments/k6c4l5
Click to expand...
Click to collapse
Yes I saw that. If you read the thread, the solution was to "play around with the buttons and it will eventually work." LOL.
mellie815 said:
Yes I saw that. If you read the thread, the solution was to "play around with the buttons and it will eventually work." LOL.
Click to expand...
Click to collapse
yes. i thought if it is software issue than it might be timing issues with pressing correct keys combo. possibly wishful thinking. i assume you've seen one other thread on xda with similar issue with no direct resolution. Still try smart switch
raul6 said:
yes. i thought if it is software issue than it might be timing issues with pressing correct keys combo. possibly wishful thinking. i assume you've seen one other thread on xda with similar issue with no direct resolution. Still try smart switch
Click to expand...
Click to collapse
I've never used smart switch before. If my pc doesn't see the phone, how would that work? My phone doesn't show up in my laptop except as a Bluetooth device called msm_upload that I can't figure out how to interact with? I guess I'll need to install smart switch on the laptop and hopefully it will see the device?
mellie815 said:
I've never used smart switch before. If my pc doesn't see the phone, how would that work? My phone doesn't show up in my laptop except as a Bluetooth device called msm_upload that I can't figure out how to interact with? I guess I'll need to install smart switch on the laptop and hopefully it will see the device?
Click to expand...
Click to collapse
That's true and who knows it might work. essentially trying anything to see if it will somehow make a difference. fingers crossed
Watchdog
Very strange.
Sort of sounds like it's bricked.
Play with new firmware/software, win new prizes. I could go on...
You need to navigate to the boot menu somehow. Keep playing with the buttons; sequence and ***timing*** is everything.
If you can drain the battery until it auto shutdown that might get it... much latter.
Disconnect the battery and force a hard reboot.
Otherwise it's repair shop time.
blackhawk said:
Watchdog
Very strange.
Sort of sounds like it's bricked.
Play with new firmware/software, win new prizes. I could go on...
You need to navigate to the boot menu somehow. Keep playing with the buttons; sequence and ***timing*** is everything.
If you can drain the battery until it auto shutdown that might get it... much latter.
Disconnect the battery and force a hard reboot.
Otherwise it's repair shop time.
Click to expand...
Click to collapse
I went to a repair shop out of desperation. Had to drive over an hour to get to it as I live in the country, and he basically said it's dead. The fun part is, I called my warranty co and of course, they aren't honoring the warranty because "they don't insure phones that cost over $999" which mine did when I got it. But of course, there was nothing that said they didn't cover my phone, which is why I bought their lease/warranty plan.
So, basically, I have a brick that I owe $591 on yet, and they couldn't care less. At this point, I am willing to try anything at all because I have no other options. I already filed a BBB report against them after spending over an hour on the phone with them to no avail.
Any ideas at all would be very helpful at this point.
Also, I CAN still get to that SS RDX Watchdog Reset screen and it will scan an SD card (because I tried it). The problem is, I cannot for my life find a stock Note 10+ ROM anywhere that I can actually download. Wondering if I should just try to throw a custom ROM on it instead? It's obviously not going anywhere otherwise.
mellie815 said:
Also, I CAN still get to that SS RDX Watchdog Reset screen and it will scan an SD card (because I tried it). The problem is, I cannot for my life find a stock Note 10+ ROM anywhere that I can actually download. Wondering if I should just try to throw a custom ROM on it instead? It's obviously not going anywhere otherwise.
Click to expand...
Click to collapse
There's a stock rom for it, obviously.
If you can degrade to 10, do so.
The boot loader version will dictate if you can or can't.
I'm not experienced enough to advise you on this but that's what might be needed.
Again play with the button sequence/timing and try to get into the boot menu.
Just a slight difference in timing or the wrong sequence and it won't go to the boot menu.
It's not likely but possible the buttons were remapped.
Try taking out the Sim and SD card.
My guess is you can get it to go to the boot menu but until today I never heard of this happening.
A apk timed out because of not rebooting for so long? Don't do that again... at least reboot every couple days.
Malware is another possibility.
Last resort talk/send to Samsung.
Play with it... Androids wuv attention.
I'm having a RIDICULOUS time trying to find a clean copy of stock ROM for my Note. Every single one I've found either ends in a dead link or I download it and it ends up being corrupt. This is no small feat as I live in the middle of nowhere and the only ISP is Hughesnet, which is neither fast, nor unlimited. It literally took me 4 hours to download a 5gb alleged stock ROM only to have it be corrupt.
Isn't there anywhere to get a clean copy of stock??? I see a lot of mods here in XDA, but as far as regular stock SM-N975UI, either I'm totally missing something or there isn't one here.
Can someone please help me find one that is clean? SamMobile's download is limited to 15kbps for non paying members and their copy has been downloading literally since yesterday and is only at 900mb. Living in the country has its perks, but high speed internet isn't one of them. Nothing worse than checking on a download that was running all night to see it say it still has 2 days to go.
mellie815 said:
I'm having a RIDICULOUS time trying to find a clean copy of stock ROM for my Note. Every single one I've found either ends in a dead link or I download it and it ends up being corrupt. This is no small feat as I live in the middle of nowhere and the only ISP is Hughesnet, which is neither fast, nor unlimited. It literally took me 4 hours to download a 5gb alleged stock ROM only to have it be corrupt.
Isn't there anywhere to get a clean copy of stock??? I see a lot of mods here in XDA, but as far as regular stock SM-N975UI, either I'm totally missing something or there isn't one here.
Can someone please help me find one that is clean? SamMobile's download is limited to 15kbps for non paying members and their copy has been downloading literally since yesterday and is only at 900mb. Living in the country has its perks, but high speed internet isn't one of them. Nothing worse than checking on a download that was running all night to see it say it still has 2 days to go.
Click to expand...
Click to collapse
You'll need a much faster connection; that slow, that much data, the download has a great chance of being corrupted.
Maybe have a 3rd party download it and send it to you by mail etc. Samsung could... if you could harang them into doing so.
blackhawk said:
You'll need a much faster connection; that slow, that much data, the download has a great chance of being corrupted.
Maybe have a 3rd party download it and send it to you by mail etc. Samsung could... if you could harang them into doing so.
Click to expand...
Click to collapse
According to the authorized service center I visited yesterday, they don't even have access from Samsung. They are directed to send the phone directly to Samsung, which just floors me. I asked the tech if he could at least flash stock and see if we could get it to load, since I definitely can get to the SD card from Watchdog and it will read it. His reply was nope. I called 2 other repair shops since I was in the city already and got the same story.
Back in the day, rooting Android 4 was easier than this! Do you know of any reputable sites for stock roms? SamMobile is definitely out. And many I've gone to will list my stock, but when you follow the links, the file is no longer available. This feels like a bad X files episode at this point. LOL.
mellie815 said:
According to the authorized service center I visited yesterday, they don't even have access from Samsung. They are directed to send the phone directly to Samsung, which just floors me. I asked the tech if he could at least flash stock and see if we could get it to load, since I definitely can get to the SD card from Watchdog and it will read it. His reply was nope. I called 2 other repair shops since I was in the city already and got the same story.
Back in the day, rooting Android 4 was easier than this! Do you know of any reputable sites for stock roms? SamMobile is definitely out. And many I've gone to will list my stock, but when you follow the links, the file is no longer available. This feels like a bad X files episode at this point. LOL.
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Click to collapse
Talk, write to Samsung and lean on them.
You'll probably end up sending it in. Take detailed pictures of the phone before boxing it and as boxing it. Double box it and pack/seal it well. Insure the package!
Fight with Samsung if they try to charge you more than $50. Expect trouble... Samsung's tech support is one of the worst on this planet.
Finding stock ROM should not be that difficult, by browsing through the forum, Guides, News & Discussions:
Links to US-firmwares: https://forum.xda-developers.com/t/n975u-and-n975u1-firmware-links-here.3957648/
Following thread describes how to download FW using Frija and flashing using Odin: https://forum.xda-developers.com/t/...-25-feb-21-galaxy-note10-sm-n975f-ds.3957812/
There's a YouTube video...,
https://www.youtube.com/watch%3Fv%3DQe94cBd_fSc&ved=2ahU
He shows you how to fix it. Has FB page "How to Solution"
Check it out
mellie815 said:
According to the authorized service center I visited yesterday, they don't even have access from Samsung. They are directed to send the phone directly to Samsung, which just floors me. I asked the tech if he could at least flash stock and see if we could get it to load, since I definitely can get to the SD card from Watchdog and it will read it. His reply was nope. I called 2 other repair shops since I was in the city already and got the same story.
Back in the day, rooting Android 4 was easier than this! Do you know of any reputable sites for stock roms? SamMobile is definitely out. And many I've gone to will list my stock, but when you follow the links, the file is no longer available. This feels like a bad X files episode at this point. LOL.
Click to expand...
Click to collapse
Did you ever get this fixed?
I have similar problem. N975u1 stuck in SS Rdx unknown mode. No way to gt to recovery or bootloader
mellie815 said:
I went to a repair shop out of desperation. Had to drive over an hour to get to it as I live in the country, and he basically said it's dead. The fun part is, I called my warranty co and of course, they aren't honoring the warranty because "they don't insure phones that cost over $999" which mine did when I got it. But of course, there was nothing that said they didn't cover my phone, which is why I bought their lease/warranty plan.
So, basically, I have a brick that I owe $591 on yet, and they couldn't care less. At this point, I am willing to try anything at all because I have no other options. I already filed a BBB report against them after spending over an hour on the phone with them to no avail.
Any ideas at all would be very helpful at this point.
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Click to collapse
File a complaint with your state attorney general's office.
Against the warranty company and especially the carrier.
Lean on the carrier, verbal breach of contract because the warranty company refused to repair it.
I'd stiff the carrier out of principle. It's likely they wouldn't bother to take it to small claims court.
Before you do that though lean on them like a cheap suit, call, call, call. Talk to their retainment group. Don't give them a moments peace. One time I called Verizon close to 30 times in a week before they finally issues a full credit over a Direct TV breach of contract. If I was you I be seeing red...