Galaxy Tab 3 8.0 not charging - Galaxy Tab 3 Q&A, Help & Troubleshooting

I just noticed that my tablet won't charge. First I thought it was unplugged but my phone charges. The only way to fix it is to reset it. Does any one know what could be doing this or why!
Sent from my SM-T310 using XDA Premium HD app

nicholascap said:
I just noticed that my tablet won't charge. First I thought it was unplugged but my phone charges. The only way to fix it is to reset it. Does any one know what could be doing this or why!
Sent from my SM-T310 using XDA Premium HD app
Click to expand...
Click to collapse
Facing the same issue from past two days. When I plug in the chager in the morning, the tab does not charge. But after I restart the tab it starts charging. Yest the batt was at 5% and today it was 24% when I wanted to charge in the morning.
Tried different power points at home but none seem to work untill the tab is restarted. Am using the original Samsung charger which was supplied with the tab.
Have been using the tab from past 2 months but this issue has cropped up only recently.

aniket.tiwari27 said:
Facing the same issue from past two days. When I plug in the chager in the morning, the tab does not charge. But after I restart the tab it starts charging. Yest the batt was at 5% and today it was 24% when I wanted to charge in the morning.
Tried different power points at home but none seem to work untill the tab is restarted. Am using the original Samsung charger which was supplied with the tab.
Have been using the tab from past 2 months but this issue has cropped up only recently.
Click to expand...
Click to collapse
I'm not the only one!! I noticed it a few days ago. It was like 15% left. went to plug and next day it was 10%. I was like.huh.. wondering if it had to do with the last update? How can we tell Samsung about this? I also noticed it wont connect to a computer unless you reboot. It's like the USB port goes into deep sleep.

It happening to me also. I call support and they told me to connect the tab to the wall outlet, hold the power button for 30 sec, disconnect, reconnect and turn on. That procedure will clear the charging system. I did that and today, happens again. They told me to test with another charger, that I am going to do today, because I have the S4 and is the same charger. Will see what happens....
If the another charger test fail, then send the device for warranty claim..
A questions for all of you? : My tablet was build on Vietnam, as per the sticker outside the box.. where yours were build?

You can count me in on this problem too. I went through a lot of diagnostics with email support, chat support and phone support. Finally I sent mine back to Samsung for repairs, just received it back today, this evening the charging problem started again (4-5 hours on charge, stuck at 65% all that time). Called back, got a new label, put it back in the shipping box to go out tomorrow. Mine was made in Vietnam as well if that means anything.

I am with support now to send it to them. I will mention your experience to Samsung now... I think this vietnam machines are gone bad!! damn!!
Flea77 said:
You can count me in on this problem too. I went through a lot of diagnostics with email support, chat support and phone support. Finally I sent mine back to Samsung for repairs, just received it back today, this evening the charging problem started again (4-5 hours on charge, stuck at 65% all that time). Called back, got a new label, put it back in the shipping box to go out tomorrow. Mine was made in Vietnam as well if that means anything.
Click to expand...
Click to collapse

Sounds like the issue is caused by the latest update??

v205 said:
Sounds like the issue is caused by the latest update??
Click to expand...
Click to collapse
It could.
Sent from my SM-T310 using Tapatalk 4

I received the Tab and now is working fine. They did some software fix.

Same issue
Having the same problem with my Tab 3, Best Buy shipped it to geek squad who looked at it for 5 minutes and shipped it back No Trouble found. Guess I'm going to have to ship it directly to Samsung.

I encountered the same issue once, restarting it fixed it, haven't encountered it since. That was the second (and so far) last time I restarted the device btw, first time was for some update, I'm still not clear what that update contained btw

Mine returns with the same problem. I spoke to Samsung again, and they, at least, need two visits to the service center in order to qualify to an exchange. I hope this second time they fixed.
A question: yours was made in vietnam?
bp0771 said:
Having the same problem with my Tab 3, Best Buy shipped it to geek squad who looked at it for 5 minutes and shipped it back No Trouble found. Guess I'm going to have to ship it directly to Samsung.
Click to expand...
Click to collapse

Lakland said:
Mine returns with the same problem. I spoke to Samsung again, and they, at least, need two visits to the service center in order to qualify to an exchange. I hope this second time they fixed.
A question: yours was made in vietnam?
Click to expand...
Click to collapse
I don't have the box anymore, how can I check this?
Also I just accidentally turned on dev mode, fun!

on the back of your device, bottom, very little letters
Riversz said:
I don't have the box anymore, how can I check this?
Also I just accidentally turned on dev mode, fun!
Click to expand...
Click to collapse

hi guys i'm new to the tab 3
i have some issue first the volume up and volume down
second problem the usb charging i want it make it charge
and i have an update it's 22 mega is any one recived it
i'm not a noob but i'm new please reply me
and it has ''safe mode'' and i restarted it but it didn't go away

khaledreno said:
hi guys i'm new to the tab 3
i have some issue first the volume up and volume down
second problem the usb charging i want it make it charge
and i have an update it's 22 mega is any one recived it
i'm not a noob but i'm new please reply me
and it has ''safe mode'' and i restarted it but it didn't go away
Click to expand...
Click to collapse
Don't hijack posts or post the same question over and over. I replied to your other thread. :good:

BretonGirl said:
Don't hijack posts or post the same question over and over. I replied to your other thread. :good:
Click to expand...
Click to collapse
i did that to make sure than at least one or two reply me

Lakland said:
on the back of your device, bottom, very little letters
Click to expand...
Click to collapse
I found the serial code, according to sndeep.info it was made in Vietnam, didn't find anything else that could specify country of origin though. Anyway, there's the answer, Vietnam!

I never sent it in for warranty. I feel its software issue. I noticed when the battery is low and I connect to laptop. Then I disconnected and then try charging it. It doesn't charge. I have to restart it to charge. I should send it in for warranty.
Sent from my Nexus 5 using xda app-developers app

Vietnam as well
Mine was manufactured in Vietnam as well. Used it a little on the original charge but when I charged it nothing happend. No battery light or anything. Original charger in wall and puter, other charge in wall and puter. Nothing. It's totally dead.

Related

Black Screen of death wont turn on

I woke up yesterday and the Galaxy Nexus (GSM) was not responding well. The touch input was lagging and it appeared to be under load. The phone was not hot. I took the battery out and put it back in. The phone however did not come back on. I have left the battery out over night and then put the battery back in when i woke up. Nothing. I have left it pluggeed into the computer for 3 hours unplugged then put then battery in. nothing. I have done numerous battery pulls and nothing.
I have read every possible post I can find about this but haven't recovered my phone. It was running AOKP milestone 3 and kernal build 162 (can't remember name sorry). CPU was not changed from stock settings (governor i believe). It will plug into computer with nop battery in and give me the OMAP4440 device listing for a brief second so I know its not dead.
Any help would be appreciate.
smee1216 said:
I woke up yesterday and the Galaxy Nexus (GSM) was not responding well. The touch input was lagging and it appeared to be under load. The phone was not hot. I took the battery out and put it back in. The phone however did not come back on. I have left the battery out over night and then put the battery back in when i woke up. Nothing. I have left it pluggeed into the computer for 3 hours unplugged then put then battery in. nothing. I have done numerous battery pulls and nothing.
I have read every possible post I can find about this but haven't recovered my phone. It was running AOKP milestone 3 and kernal build 162 (can't remember name sorry). CPU was not changed from stock settings (governor i believe). It will plug into computer with nop battery in and give me the OMAP4440 device listing for a brief second so I know its not dead.
Any help would be appreciate.
Click to expand...
Click to collapse
can you boot into fastboot?
Holding volume up+down and power?
no. no fast boot response. ONLY thing that tells me phone is seudo alive is the USB recognition for 1.5 seconds when plugged into computer without battery. This happened to me once before and leaving the battery out overnight got it back. No luck this time. Bought phone May 4th. First incident may 5th. Didnt want to bother with return because I love the phone. Now out of 14 day return policy. Can't send to Samsung due to root/etc
smee1216 said:
no. no fast boot response. ONLY thing that tells me phone is seudo alive is the USB recognition for 1.5 seconds when plugged into computer without battery. This happened to me once before and leaving the battery out overnight got it back. No luck this time. Bought phone May 4th. First incident may 5th. Didnt want to bother with return because I love the phone. Now out of 14 day return policy. Can't send to Samsung due to root/etc
Click to expand...
Click to collapse
hmm..
Try letting it sit another night and try again ,
wish i could help more sorry..
Did you pull the sim card as well? If not try that along with the battery and try again
Sent from my Transformer Prime TF201
yeah i tried that as well. i just said screw it today. called samsung got a shipping label. the warranty process could turn out bad/interesting. if it does i'll just let em keep the phone. been more problems since the day i got than any phone ive had. not flaming this gnex forum by any means so dont launch into a war on me. I miss my Galaxy S2. I work at an AT&T COR store maybe i'll poke around for when our GS3 is coming. I'll keep yall posted on what sammy says. If anyone reads this that has had a success story with recovering their phone from this problem let me know though please.
Sounds to me that your battery is flat and it doesn't charge. Do you have a spare one you can try (friend or work)?
Sent from my Galaxy Nexus using Tapatalk 2
Yeah I tried my friends Verizon nexus. Nada there too lol
Me too
smee1216 said:
yeah i tried that as well. i just said screw it today. called samsung got a shipping label. the warranty process could turn out bad/interesting. if it does i'll just let em keep the phone. been more problems since the day i got than any phone ive had. not flaming this gnex forum by any means so dont launch into a war on me. I miss my Galaxy S2. I work at an AT&T COR store maybe i'll poke around for when our GS3 is coming. I'll keep yall posted on what sammy says. If anyone reads this that has had a success story with recovering their phone from this problem let me know though please.
Click to expand...
Click to collapse
My Gnex happen excetly same after I updated CMW touch zip by rom manager! No response on power button. Power + volume +- button! Garrrrrrr!
That 1.5 second you've mentioned when you connected to the computer... did it say? OMAP or something like that? If so, you have a good chance of "reviving" the phone. Search up for OMAP flash.
This excactly the thread you need
Good luck buddy
http://forum.xda-developers.com/showthread.php?p=28486488
Sent from my Galaxy Nexus using Tapatalk 2
Helpful
This post helped. My GSM GN suddenly went black in the middle of an installation. Tried the tip with battery . No go
Saw the same problem at iFixit forums.
The tip was same. The trick was to use the charger instead of the USB port.
Worked well and my GN is back again.

GT-N7100 Won't turn on or charge

Hey guys,
From what I've read, this seems to happen to a lot of different phones, but not out of the blue and I didn't find anything on the Note 2, so I'm wondering if it's the same issue and if my only hope is to get a replacement. It seems to be dead at the moment.
Before going to bed, I charged my phone to about 90% and then unplugged it and left it on my desk.
This morning when I woke up, it was off, which was kind of odd, since there's no way it would fully discharge over night. I tried turning it on, plugging it to charge, swapping out the battery for another original one I purchased directly from Samsung, trying other chargers, even the PC and different USB cables, all to no avail.
The only thing I noticed was that the proximity sensor seems to flash every 5-10 seconds, and I'm not sure what that would mean, other than the fact that it's getting some power somehow so that it can light up.
For the time being, I removed the battery and left it like that while I'm at work.
The phone is running the stock ROM for the GT-N7100, nothing was ever modified, it's not rooted or anything.
I know there was a firmware update pop-up on it at some point, but I hadn't installed it.
Any clues guys? I know there's some really knowledgeable people here, so I'm hoping someone might have an idea!
Thanks for the help and sorry for the text!
That sounds like the dreaded sudden death syndrome, how long have you had your device? You need to take it to a service shop. Was it rooted?
Sent from my GT-N7100 using xda app-developers app
Sorry to hear it . Last week I left mine on my bedside table around same charge 90% full and it was completely discharged and just wouldnt turn on but after leaving it on charge for about 30 min when I checked it started working .
Sent from my GT-N7100 using xda app-developers app
Heard of that for the S III but not the Note II!
Never rooted, nope :/
I've had it since November, got it from Newegg while I was in the US.
I should contact Samsung for a service shop location then? I've never done anything like that before.
Thanks!
koalauk said:
Sorry to hear it . Last week I left mine on my bedside table around same charge 90% full and it was completely discharged and just wouldnt turn on but after leaving it on charge for about 30 min when I checked it started working .
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
When you plugged it in to charge, did the LED light up at all? Mine acts as if it wasn't plugged in.
No it didnt but at the time I didnt think of it and walked away leaving it on charge. And also I didnt even know anything sds . Did you try leaving your battery out overnight or use another battery? You called call in to any mobile phone shop and maybe ask them to see if uou can at least tey theirs
Sent from my GT-N7100 using xda app-developers app
All the sign and symptoms indicating its sudden death.
- Have you updated to 4.1.2 which is believed to be patch for SDS?
-Can you reboot to recovery/download mode?
Well, I did try just plugging it in for a few hours, when I went back to it the battery was cold and nothing happened.
I do have 2 original batteries, so I've been trying everything with both of them.
It just seems like the SDS because of the proximity sensor lighting up.
Right now it's unplugged and without a battery, just in case the capacitors need to discharge or something.
I guess I'll try again tonight!
It's really complicated with the GT-N7100 being an international phone, I can't register it on Samsung for warranty, so I've been trying to talk to Newegg and haven't been successful with them so far.
Thanks for the replies guys.
dr.ketan said:
All the sign and symptoms indicating its sudden death.
- Have you updated to 4.1.2 which is believed to be patch for SDS?
-Can you reboot to recovery/download mode?
Click to expand...
Click to collapse
The crazy part is that I think the phone was asking me to update firmware, but I didn't have time to update it before it died like this... what luck, right?
For the download mode, it never reacts while plugged in other than the sensor, so even if I hold the key combinations, it doesn't seem to react. I'll try again more thoroughly tonight.
You didn't update that's prove you were not on latest rom which have fixed sds, really bad luck otherwise it could have took 10min on good network.
Anyway Goodluck for replacement.
Sent from my GT-N7100 using xda premium
Endracion said:
Hey guys,
From what I've read, this seems to happen to a lot of different phones, but not out of the blue and I didn't find anything on the Note 2, so I'm wondering if it's the same issue and if my only hope is to get a replacement. It seems to be dead at the moment.
Before going to bed, I charged my phone to about 90% and then unplugged it and left it on my desk.
This morning when I woke up, it was off, which was kind of odd, since there's no way it would fully discharge over night. I tried turning it on, plugging it to charge, swapping out the battery for another original one I purchased directly from Samsung, trying other chargers, even the PC and different USB cables, all to no avail.
The only thing I noticed was that the proximity sensor seems to flash every 5-10 seconds, and I'm not sure what that would mean, other than the fact that it's getting some power somehow so that it can light up.
For the time being, I removed the battery and left it like that while I'm at work.
The phone is running the stock ROM for the GT-N7100, nothing was ever modified, it's not rooted or anything.
I know there was a firmware update pop-up on it at some point, but I hadn't installed it.
Any clues guys? I know there's some really knowledgeable people here, so I'm hoping someone might have an idea!
Thanks for the help and sorry for the text!
Click to expand...
Click to collapse
Have you tried hard reset, or soft reset. and if you cant get into recovery then sorry buddy :/ it seems like the SDS bug.
The proximity sensor light indicated the system is booting up but if no system boots up then you should send it back to samsung for repair.
Mine should be arriving tomorrow with an engineer's report. I will fill you guys in on what the service centre says.
soljakid said:
Have you tried hard reset, or soft reset. and if you cant get into recovery then sorry buddy :/ it seems like the SDS bug.
The proximity sensor light indicated the system is booting up but if no system boots up then you should send it back to samsung for repair.
Mine should be arriving tomorrow with an engineer's report. I will fill you guys in on what the service centre says.
Click to expand...
Click to collapse
It seems to indeed be the SDS, and I can't reset it or anything since it won't boot up, nor can it go into download mode.
Biggest problem is that seeing as it's a GT-N7100, after calling Samsung; they're telling me it's an international phone and that it can't be serviced in the US or Canada, so I'm basically stuck with a $700 paper weight... this majorly blows. I wish there was someone higher up at Samsung I could speak to, since this is just an extremely bad experience with the product...
Endracion said:
It seems to indeed be the SDS, and I can't reset it or anything since it won't boot up, nor can it go into download mode.
Biggest problem is that seeing as it's a GT-N7100, after calling Samsung; they're telling me it's an international phone and that it can't be serviced in the US or Canada, so I'm basically stuck with a $700 paper weight... this majorly blows. I wish there was someone higher up at Samsung I could speak to, since this is just an extremely bad experience with the product...
Click to expand...
Click to collapse
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
soljakid said:
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
Click to expand...
Click to collapse
I would definitely appreciate any help! You think this would help? I know phones don't exactly carry international warranty, but if I could send it there for replacement or something; that's already a step forward.
I do believe that since Samsung knows of this problem, they should offer outright replacements for anyone suffering of this issue though - because it's literally putting a faulty product on the market; there should be something we can do about this.
Appreciate it, once again!
soljakid said:
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
Click to expand...
Click to collapse
Would you be able to tell us about your engineer's report?

SOLVED: HELP NEEDED!!! Note 2 wont turn on. BadgeProvider and Samsung has stopped!!!!

As the title reads my Note 2 will not turn on. It will not go into recovery mode. I have 5 batteries and none of them are working. Yesterday I got 2 weird messages that "BadgeProvider" and "Samsung" has stopped. The phone started acting weird by not letting me use anything but the notification bar. I couldn't even turn it off using the power button. I removed the battery and reinserted the battery a couple of times and still it didn't work only letting me use the notification bar. Finally it started working for some random reason and I restarted the phone and all was well.
I'm so use to having 5 batteries that I did not have the phone on the charger last night and it died. Now the phone will not turn on at all. Not into recovery mode. Not normal mode. It is totally unresponsive. Tried rapidly touching the contacts with the battery contact and nothing. What can I do to get my phone working????????????
Also to add to this, yesterday when I was taking the phone's battery out and in the phone would start booting by itself. Could this be a power button issue? I've only had the phone for about 10 months and never dropped it without the otterbox defender series on it.
1shotsniper said:
Could this be a power button issue? I've only had the phone for about 10 months and never dropped it without the otterbox defender series on it.
Click to expand...
Click to collapse
From that statement above, having the otter box doesn't mean you'll be protected against drops. Yes it'll protect the phone but still suffered inside the device! I had a friend crack his screen on the corner, with an otter box on with one drop!
Now back to the phone:
Since you can get into recovery have you tried a factory data reset to see if that fixes your problem..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
From that statement above, having the otter box doesn't mean you'll be protected against drops. Yes it'll protect the phone but still suffered inside the device! I had a friend crack his screen on the corner, with an otter box on with one drop!
Now back to the phone:
Since you can get into recovery have you tried a factory data reset to see if that fixes your problem..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
He said that he can't get into recovery mode. He said it won't turn on at all.
mrtopdog2000 said:
He said that he can't get into recovery mode. He said it won't turn on at all.
Click to expand...
Click to collapse
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I plan to read all responses as soon as I can because I'm in dire need of help. The phone WILL NOT turn back on. The first day I had the problem it gave me the "BadgeProvider" has stopped working and also the "Samsung" has stopped working error messages. The only thing that was responsive was responsive was my notification bar. I could slide it down turn wifi on and off etc from there but when I hit the setting button on the notification bar it would not open up the settings immediately and there was maybe a 2 minute delay (I walked away from the phone and came back to it) and it would finally open it up but giving me the 2 error messages "BadgeProvider" and "Samsung" has stopped working. Read online that clearing the BadgeProvider data under "Application Manager->All->BadgeProvider" would fix this issue so thats what I did. Wallah it worked fine.....fell asleep without my phone on the charger and it died but I have 5 batteries so who cares. Woke up noticed the phone was dead then I swapped batteries (OEM Samsung battery). Tried to turn it on and it will not turn on. Tried putting it on the charger (even though it should be a freshly charged battery) and the red charging light will not even come on. Tried to boot into recovery mode and still unresponsive.
As of now I CANNOT boot into revovery mode, turn on the phone in any way, get the charging light to come on when plugged in (I have 5 other batteries plus an external battery charger so its definitely not truely dead battery wise), I cannot get the phone to do anything what so ever. Tried removing external storage from it, tried removing sim, tried 5 different fully charged batteries and nothing.
Anyone that can give me some insight on what the problem may be and a possible solution I would greatly appreciate it.
Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
True, true.....Or, they post the same question in five forums....lol.
What do you guys think about using Odin? Can he get into the phone if it won't go to recovery? Can you install TWRP or CWM, they may automatically set the phone to restart in recovery mode? Just some thoughts....I am not a dev., just an avid user.
Something here might help as well. :
http://forum.xda-developers.com/showthread.php?t=2052779
Keep us posted on what you try, and your status. Good luck.
Also if it helps any, I have had my phone restart by itself randomly way before rooting it. After rooting I still had the restarts just as I have always had (maybe once every 3 weeks). Rooting it gave me no errors at all and it has been working fine for months being rooted. Not sure if letting you guys know of the restarting issue is going to help anything but I'm telling you all I know to try to debug this issue.
1shotsniper said:
As of now I CANNOT boot into revovery mode, turn on the phone in any way, get the charging light to come on when plugged in (I have 5 other batteries plus an external battery charger so its definitely not truely dead battery wise), I cannot get the phone to do anything what so ever. Tried removing external storage from it, tried removing sim, tried 5 different fully charged batteries and nothing.
Anyone that can give me some insight on what the problem may be and a possible solution I would greatly appreciate it.
Click to expand...
Click to collapse
So there is no power at all, not even a loop. I had a similar problem with a LePan tab, but when I plugged it into my laptop via USB, it would start.....Sorry. Sounds hardware....
Good luck
1shotsniper said:
As the title reads my Note 2 will not turn on. It will not go into recovery mode. I have 5 batteries and none of them are working. Yesterday I got 2 weird messages that "BadgeProvider" and "Samsung" has stopped. The phone started acting weird by not letting me use anything but the notification bar. I couldn't even turn it off using the power button. I removed the battery and reinserted the battery a couple of times and still it didn't work only letting me use the notification bar. Finally it started working for some random reason and I restarted the phone and all was well.
I'm so use to having 5 batteries that I did not have the phone on the charger last night and it died. Now the phone will not turn on at all. Not into recovery mode. Not normal mode. It is totally unresponsive. Tried rapidly touching the contacts with the battery contact and nothing. What can I do to get my phone working????????????
Click to expand...
Click to collapse
Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I did read the whole post, hence my reply. Towards the end of his post, he says that the phone won't turn on at all. Maybe you should read the whole post.
dmxinc said:
So there is no power at all, not even a loop. I had a similar problem with a LePan tab, but when I plugged it into my laptop via USB, it would start.....Sorry. Sounds hardware....
Good luck
Click to expand...
Click to collapse
Thanks man. I'm thinking it's hardware too. Herd of motherboard problems early on with this phone that would cause it to randomly shut off and not come back on.
Has ANYONE had any experience with samsung repair centers???? Do they care if the device is rooted even if its a known hardware issue?
Thanks for any help
mrtopdog2000 said:
I did read the whole post, hence my reply. Towards the end of his post, he says that the phone won't turn on at all. Maybe you should read the whole post.
Click to expand...
Click to collapse
Yes I understand that. And let me tell ya I did read the whole thing lol.
You don't read the OP you miss everything...
1shotsniper said:
Thanks man. I'm thinking it's hardware too. Herd of motherboard problems early on with this phone that would cause it to randomly shut off and not come back on.
Has ANYONE had any experience with samsung repair centers???? Do they care if the device is rooted even if its a known hardware issue?
Thanks for any help
Click to expand...
Click to collapse
I've read a few people having that problem with the phone randomly turning off.
[Q] did you get the phone New or used? If its used you have a lot of people out there selling devices with problems that they couldn't fix! FYI
#2
Does it get recognized by the PC?
When you plug it in? If so then you should be able to try the Kies recovery!
If not then kies won't help..
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
I've read a few people having that problem with the phone randomly turning off.
[Q] did you get the phone New or used? If its used you have a lot of people out there selling devices with problems that they couldn't fix! FYI
#2
Does it get recognized by the PC?
When you plug it in? If so then you should be able to try the Kies recovery!
If not then kies won't help..
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I brought it directly from AT&T new. And nope. Tried pluggin it into the PC and not recognized. Tried Kies and Odin and neither had any affect. The phone is just completely unresponsive now.
Thinking about trying to take it to Samsung before AT&T so I can try to miss the deductible.
Remove the battery ...then plug the device in to USB connection with your PC...
Then attempt to boot the phone into download mode..
If successful ....then immediately push the rooted stock rom from Mr. Robinsons thread in the development section...
If no download mode exists while attempting boot with the battery removed ...then the likelihood of device damage is high...
This of course does not rule out the possibility of a stuck power button ...but that hardware failure generally presents a repeated and uncontrolled loop which in this case we are not seeing...
Odin mode failure generally means a defective or damaged Chipset...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
gregsarg said:
Remove the battery ...then plug the device in to USB connection with your PC...
Then attempt to boot the phone into download mode..
If successful ....then immediately push the rooted stock rom from Mr. Robinsons thread in the development section...
If no download mode exists while attempting boot with the battery removed ...then the likelihood of device damage is high...
This of course does not rule out the possibility of a stuck power button ...but that hardware failure generally presents a repeated and uncontrolled loop which in this case we are not seeing...
Odin mode failure generally means a defective or damaged Chipset...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks. Just tried it but still doesn't work. I'm going to try to bring it to Samsung repair center today. Hopefully they can fix/replace it very very soon....TODAY :crying: . Will update the thread of any useful info that I receive.
1shotsniper said:
Thanks. Just tried it but still doesn't work. I'm going to try to bring it to Samsung repair center today. Hopefully they can fix/replace it very very soon....TODAY :crying: . Will update the thread of any useful info that I receive.
Click to expand...
Click to collapse
Ok since you want to take it in to Sammy. And you did state you got it New from the AT&T store. Then you can take it into one of the DSC. (Device support center)
Check HERE:
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=CS_QLPeF54-
Hopefully there's one in your area. I have one like 10 mins away from me
Hopefully they can help you get back up and running. No charge either. It's a warranty center. Member no Rom talk in there.. LOL:sly:
But if they can't get it to turn on you'll be getting another the same day. Takes about a total of 15 minutes and you'll be on your way with your new toy!! Yay and good luck to you. Lety us know what you're outcome is!
Just my 3¢® <_>
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
Ok since you want to take it in to Sammy. And you did state you got it New from the AT&T store. Then you can take it into one of the DSC. (Device support center)
Check HERE:
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=CS_QLPeF54-
Hopefully there's one in your area. I have one like 10 mins away from me
Hopefully they can help you get back up and running. No charge either. It's a warranty center. Member no Rom talk in there.. LOL:sly:
But if they can't get it to turn on you'll be getting another the same day. Takes about a total of 15 minutes and you'll be on your way with your new toy!! Yay and good luck to you. Lety us know what you're outcome is!
Just my 3¢® <_>
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
Thanks. There are a few in my area. Hopefully I don't get lost since I won't have a gps
1shotsniper said:
Thanks. There are a few in my area. Hopefully I don't get lost since I won't have a gps
Click to expand...
Click to collapse
You're welcome bruh... lol
on the GPS...
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Got a new phone. It was a painless process. Just walk in play dumb and talk as least as possible. They never asked a question about rooting. I'm guessing because I seemed like an idiot . Going to let it do all the updates it can then going to root it tomorrow using CFroot.
Thanks all for the info.
Anyone reading this in the future let me know if I can help in anyway.
Glad you got a new device ..and for the record ...I personally believe you had a bad device from day 1...
Normally I would frown on anyone taking back a device that has been modded ...but I can see no evidence in your case that indicates your doing anything that would break your chipset ...
And I know that others feel the same way ...
You tried your guts out ...and the device just didn't act properly from day 1...
Please place a "Solved" in the thread title if you don't mind ...
That way ...everyone knows the issue has been corrected ..
Many thanks ...and....
Happy flashing ....g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app

[Q] At wit's end with the Tab 3 8.0 battery and Samsung support

Have the initial release of the Tab 3 8.0 from last July. I run rooted stock firmware. About 3 months ago I started having issues with the battery - it would not charge past 60-70% most of the time. Yes, I am using the 2A standard charger that came with it and have tried several others and other outlets. The problem occurs most but not all of the time; occasionally I'm able to get it to charge fully.
I've tried reverting to factory settings (ie stock and non rooted and standard recovery)
Reflashing the ROM and carefully managing the first two charge cycles (up to 100, down to 15, up to 100, then normal)
Two online tickets submitted to Samsung have provided the above "helpful" suggestions which I had already tried and told them that I tried.
Installed battery monitor widget and a screenshot is attached (couldn't figure out how, if possible, to export the history) but you can see the salient points. Plugged it in at 15% at about 1015 PM, happily charging until 10:57 PM when it inexplicably stops at 63%...to resume charging at 8:12 AM and it had almost full 99% at about 9:15 when I opened it to use. (I did not touch it during the charge time).
I also installed the Galaxy charging current app/widget. I'm not 100% certain it supports the Tab 3, but the reference current swings wildly - 800mA is the most I've seen with lows of around 160mA.
Is this a hardware or a firmware problem?
How can I narrow it down?
How can I get Samsung to actually listen to me and do a warranty repair before it runs out?
Advice? Thoughts? Exorcisms?
I called Samsung today and expected a battle, but got them to agree to let me send it in for service. Hopefully they will do more than just reflash it.
tthoma said:
I called Samsung today and expected a battle, but got them to agree to let me send it in for service. Hopefully they will do more than just reflash it.
Click to expand...
Click to collapse
interesting. I have the no charging issue. It will charged after I reboot. wonder If I should call samsung to see if they service it. I haven't rooted that one yet.
tthoma said:
I called Samsung today and expected a battle, but got them to agree to let me send it in for service. Hopefully they will do more than just reflash it.
Click to expand...
Click to collapse
Any update on your situation? I'm interested to hear what happened or is happening?
Sent from my SM-T310 using XDA Premium HD app
You have good timing. I just received it back today. They replaced the internal USB connector, see attached for the replaced parts. Can't comment on the charging performance yet but I'm pleased to see they at least replaced HW.
tthoma said:
You have good timing. I just received it back today. They replaced the internal USB connector, see attached for the replaced parts. Can't comment on the charging performance yet but I'm pleased to see they at least replaced HW.
Click to expand...
Click to collapse
how long did it take? from the time you shipped to the time you got it back?
Sent it 4/2 and got it back 4/15, so just under 2 weeks (NC to TX and back for what it's worth)
Sent from my SM-T310 using Tapatalk
The USB is a common problem with these tablets, luckily I haven't had that issue. I had pretty severe battery drainage issues when I first got my T217s in December, but greenify helped significantly. I hibernated a lot of bloatware I was hesitant to remove. If you are confident with messing with your system apps, there are quite a few you can remove safely. I will try and find the guide of system apps that are safe to remove, but use at your own risk. Also, Xposed is amazing. If you have it, you should get the Samsung DVFS Disabler module, it did wonders for me.
Sent from my SM-T217S using xda app-developers app
---------- Post added at 01:54 AM ---------- Previous post was at 01:45 AM ----------
http://forum.xda-developers.com/showthread.php?t=2258952
http://techspooler.com/guides/remove-bloatware-apps/1868
These aren't exactly specific for the Tab 3, but it is most of Samsung's bloatware and whether safe to remove or not. I hope I helped ya out! If battery drainage isn't an issue it is still fun to mess with your device and try different things, but remember to always make a backup!
Sent from my SM-T217S using xda app-developers app
tthoma said:
Sent it 4/2 and got it back 4/15, so just under 2 weeks (NC to TX and back for what it's worth)
Sent from my SM-T310 using Tapatalk
Click to expand...
Click to collapse
Just got off the phone with samsung. The lady didn't want to hear it till the end. She kept insisting its normal for the tablet not to charge while on and running apps. (WTF). I had to get a bit loud with her. I told what's the point. Then she said I should just charge by tablet while its off.. lol.. ok... she finally gave the ok to send it in. I'm going to get a video of this so they can see I'm not BS. I even told her it doesn't recognized when I connect to the computer.
edit: my just jumped from 49% to 100%.. sending it back. might as well.

10.5 T805 weird reboots/battery issue?

Hi All,
Ive had the tablet for a week but for the last few days it keeps randomly rebooting and then the battery will suddenly go to 0%. The other night i charged all night then it only reached 11%.
Unfortunately O2 dont have stock at the moment so i cant swap it.. Ive tried an odin reflash and all sorts but to no avail.
If the tablet is in download or recovery it doesnt reboot..
Guitarfreak26 said:
Hi All,
Ive had the tablet for a week but for the last few days it keeps randomly rebooting and then the battery will suddenly go to 0%. The other night i charged all night then it only reached 11%.
Unfortunately O2 dont have stock at the moment so i cant swap it.. Ive tried an odin reflash and all sorts but to no avail.
If the tablet is in download or recovery it doesnt reboot..
Click to expand...
Click to collapse
seems like power ic faulty, try to run some intensive games, or benchmark app, or try app named galaxy charging current.
i had xperia z tablet with these symptoms, the power ic was bye bye.
Is that fixable or will I have to wait for a swap?
Ahh not fixable.. Worst thing is o2 have no stock anywhere
Guitarfreak26 said:
Ahh not fixable.. Worst thing is o2 have no stock anywhere
Click to expand...
Click to collapse
sorry to hear that.
try swap that unit w/ full boxed and accessories to samsung repair center in your area.
in my country, samsung repair center will swap any of their faulty devices if not repairable in one week tops.
i did swap new sealed note 2 from s3, 11 months of usage ( 1 month of warranty left ). samsung said s3 is out of production, so i was offered to choose s4 or note 2, but that brand new note 2 only got 1 month of warranty left.
I'll give them a call tomorrow see what they say

Categories

Resources