SOLVED: HELP NEEDED!!! Note 2 wont turn on. BadgeProvider and Samsung has stopped!!!! - AT&T Samsung Galaxy Note II

As the title reads my Note 2 will not turn on. It will not go into recovery mode. I have 5 batteries and none of them are working. Yesterday I got 2 weird messages that "BadgeProvider" and "Samsung" has stopped. The phone started acting weird by not letting me use anything but the notification bar. I couldn't even turn it off using the power button. I removed the battery and reinserted the battery a couple of times and still it didn't work only letting me use the notification bar. Finally it started working for some random reason and I restarted the phone and all was well.
I'm so use to having 5 batteries that I did not have the phone on the charger last night and it died. Now the phone will not turn on at all. Not into recovery mode. Not normal mode. It is totally unresponsive. Tried rapidly touching the contacts with the battery contact and nothing. What can I do to get my phone working????????????

Also to add to this, yesterday when I was taking the phone's battery out and in the phone would start booting by itself. Could this be a power button issue? I've only had the phone for about 10 months and never dropped it without the otterbox defender series on it.

1shotsniper said:
Could this be a power button issue? I've only had the phone for about 10 months and never dropped it without the otterbox defender series on it.
Click to expand...
Click to collapse
From that statement above, having the otter box doesn't mean you'll be protected against drops. Yes it'll protect the phone but still suffered inside the device! I had a friend crack his screen on the corner, with an otter box on with one drop!
Now back to the phone:
Since you can get into recovery have you tried a factory data reset to see if that fixes your problem..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk

Bajanman said:
From that statement above, having the otter box doesn't mean you'll be protected against drops. Yes it'll protect the phone but still suffered inside the device! I had a friend crack his screen on the corner, with an otter box on with one drop!
Now back to the phone:
Since you can get into recovery have you tried a factory data reset to see if that fixes your problem..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
He said that he can't get into recovery mode. He said it won't turn on at all.

mrtopdog2000 said:
He said that he can't get into recovery mode. He said it won't turn on at all.
Click to expand...
Click to collapse
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk

Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I plan to read all responses as soon as I can because I'm in dire need of help. The phone WILL NOT turn back on. The first day I had the problem it gave me the "BadgeProvider" has stopped working and also the "Samsung" has stopped working error messages. The only thing that was responsive was responsive was my notification bar. I could slide it down turn wifi on and off etc from there but when I hit the setting button on the notification bar it would not open up the settings immediately and there was maybe a 2 minute delay (I walked away from the phone and came back to it) and it would finally open it up but giving me the 2 error messages "BadgeProvider" and "Samsung" has stopped working. Read online that clearing the BadgeProvider data under "Application Manager->All->BadgeProvider" would fix this issue so thats what I did. Wallah it worked fine.....fell asleep without my phone on the charger and it died but I have 5 batteries so who cares. Woke up noticed the phone was dead then I swapped batteries (OEM Samsung battery). Tried to turn it on and it will not turn on. Tried putting it on the charger (even though it should be a freshly charged battery) and the red charging light will not even come on. Tried to boot into recovery mode and still unresponsive.
As of now I CANNOT boot into revovery mode, turn on the phone in any way, get the charging light to come on when plugged in (I have 5 other batteries plus an external battery charger so its definitely not truely dead battery wise), I cannot get the phone to do anything what so ever. Tried removing external storage from it, tried removing sim, tried 5 different fully charged batteries and nothing.
Anyone that can give me some insight on what the problem may be and a possible solution I would greatly appreciate it.

Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
True, true.....Or, they post the same question in five forums....lol.
What do you guys think about using Odin? Can he get into the phone if it won't go to recovery? Can you install TWRP or CWM, they may automatically set the phone to restart in recovery mode? Just some thoughts....I am not a dev., just an avid user.
Something here might help as well. :
http://forum.xda-developers.com/showthread.php?t=2052779
Keep us posted on what you try, and your status. Good luck.

Also if it helps any, I have had my phone restart by itself randomly way before rooting it. After rooting I still had the restarts just as I have always had (maybe once every 3 weeks). Rooting it gave me no errors at all and it has been working fine for months being rooted. Not sure if letting you guys know of the restarting issue is going to help anything but I'm telling you all I know to try to debug this issue.

1shotsniper said:
As of now I CANNOT boot into revovery mode, turn on the phone in any way, get the charging light to come on when plugged in (I have 5 other batteries plus an external battery charger so its definitely not truely dead battery wise), I cannot get the phone to do anything what so ever. Tried removing external storage from it, tried removing sim, tried 5 different fully charged batteries and nothing.
Anyone that can give me some insight on what the problem may be and a possible solution I would greatly appreciate it.
Click to expand...
Click to collapse
So there is no power at all, not even a loop. I had a similar problem with a LePan tab, but when I plugged it into my laptop via USB, it would start.....Sorry. Sounds hardware....
Good luck

1shotsniper said:
As the title reads my Note 2 will not turn on. It will not go into recovery mode. I have 5 batteries and none of them are working. Yesterday I got 2 weird messages that "BadgeProvider" and "Samsung" has stopped. The phone started acting weird by not letting me use anything but the notification bar. I couldn't even turn it off using the power button. I removed the battery and reinserted the battery a couple of times and still it didn't work only letting me use the notification bar. Finally it started working for some random reason and I restarted the phone and all was well.
I'm so use to having 5 batteries that I did not have the phone on the charger last night and it died. Now the phone will not turn on at all. Not into recovery mode. Not normal mode. It is totally unresponsive. Tried rapidly touching the contacts with the battery contact and nothing. What can I do to get my phone working????????????
Click to expand...
Click to collapse
Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I did read the whole post, hence my reply. Towards the end of his post, he says that the phone won't turn on at all. Maybe you should read the whole post.

dmxinc said:
So there is no power at all, not even a loop. I had a similar problem with a LePan tab, but when I plugged it into my laptop via USB, it would start.....Sorry. Sounds hardware....
Good luck
Click to expand...
Click to collapse
Thanks man. I'm thinking it's hardware too. Herd of motherboard problems early on with this phone that would cause it to randomly shut off and not come back on.
Has ANYONE had any experience with samsung repair centers???? Do they care if the device is rooted even if its a known hardware issue?
Thanks for any help

mrtopdog2000 said:
I did read the whole post, hence my reply. Towards the end of his post, he says that the phone won't turn on at all. Maybe you should read the whole post.
Click to expand...
Click to collapse
Yes I understand that. And let me tell ya I did read the whole thing lol.
You don't read the OP you miss everything...
1shotsniper said:
Thanks man. I'm thinking it's hardware too. Herd of motherboard problems early on with this phone that would cause it to randomly shut off and not come back on.
Has ANYONE had any experience with samsung repair centers???? Do they care if the device is rooted even if its a known hardware issue?
Thanks for any help
Click to expand...
Click to collapse
I've read a few people having that problem with the phone randomly turning off.
[Q] did you get the phone New or used? If its used you have a lot of people out there selling devices with problems that they couldn't fix! FYI
#2
Does it get recognized by the PC?
When you plug it in? If so then you should be able to try the Kies recovery!
If not then kies won't help..
Sent from my SAMSUNG-SGH-I317 using Tapatalk

Bajanman said:
I've read a few people having that problem with the phone randomly turning off.
[Q] did you get the phone New or used? If its used you have a lot of people out there selling devices with problems that they couldn't fix! FYI
#2
Does it get recognized by the PC?
When you plug it in? If so then you should be able to try the Kies recovery!
If not then kies won't help..
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I brought it directly from AT&T new. And nope. Tried pluggin it into the PC and not recognized. Tried Kies and Odin and neither had any affect. The phone is just completely unresponsive now.
Thinking about trying to take it to Samsung before AT&T so I can try to miss the deductible.

Remove the battery ...then plug the device in to USB connection with your PC...
Then attempt to boot the phone into download mode..
If successful ....then immediately push the rooted stock rom from Mr. Robinsons thread in the development section...
If no download mode exists while attempting boot with the battery removed ...then the likelihood of device damage is high...
This of course does not rule out the possibility of a stuck power button ...but that hardware failure generally presents a repeated and uncontrolled loop which in this case we are not seeing...
Odin mode failure generally means a defective or damaged Chipset...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app

gregsarg said:
Remove the battery ...then plug the device in to USB connection with your PC...
Then attempt to boot the phone into download mode..
If successful ....then immediately push the rooted stock rom from Mr. Robinsons thread in the development section...
If no download mode exists while attempting boot with the battery removed ...then the likelihood of device damage is high...
This of course does not rule out the possibility of a stuck power button ...but that hardware failure generally presents a repeated and uncontrolled loop which in this case we are not seeing...
Odin mode failure generally means a defective or damaged Chipset...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks. Just tried it but still doesn't work. I'm going to try to bring it to Samsung repair center today. Hopefully they can fix/replace it very very soon....TODAY :crying: . Will update the thread of any useful info that I receive.

1shotsniper said:
Thanks. Just tried it but still doesn't work. I'm going to try to bring it to Samsung repair center today. Hopefully they can fix/replace it very very soon....TODAY :crying: . Will update the thread of any useful info that I receive.
Click to expand...
Click to collapse
Ok since you want to take it in to Sammy. And you did state you got it New from the AT&T store. Then you can take it into one of the DSC. (Device support center)
Check HERE:
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=CS_QLPeF54-
Hopefully there's one in your area. I have one like 10 mins away from me
Hopefully they can help you get back up and running. No charge either. It's a warranty center. Member no Rom talk in there.. LOL:sly:
But if they can't get it to turn on you'll be getting another the same day. Takes about a total of 15 minutes and you'll be on your way with your new toy!! Yay and good luck to you. Lety us know what you're outcome is!
Just my 3¢® <_>
Sent from my SAMSUNG-SGH-I317 using Tapatalk

Bajanman said:
Ok since you want to take it in to Sammy. And you did state you got it New from the AT&T store. Then you can take it into one of the DSC. (Device support center)
Check HERE:
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=CS_QLPeF54-
Hopefully there's one in your area. I have one like 10 mins away from me
Hopefully they can help you get back up and running. No charge either. It's a warranty center. Member no Rom talk in there.. LOL:sly:
But if they can't get it to turn on you'll be getting another the same day. Takes about a total of 15 minutes and you'll be on your way with your new toy!! Yay and good luck to you. Lety us know what you're outcome is!
Just my 3¢® <_>
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
Thanks. There are a few in my area. Hopefully I don't get lost since I won't have a gps

1shotsniper said:
Thanks. There are a few in my area. Hopefully I don't get lost since I won't have a gps
Click to expand...
Click to collapse
You're welcome bruh... lol
on the GPS...
Sent from my SAMSUNG-SGH-I317 using Tapatalk

Got a new phone. It was a painless process. Just walk in play dumb and talk as least as possible. They never asked a question about rooting. I'm guessing because I seemed like an idiot . Going to let it do all the updates it can then going to root it tomorrow using CFroot.
Thanks all for the info.
Anyone reading this in the future let me know if I can help in anyway.

Glad you got a new device ..and for the record ...I personally believe you had a bad device from day 1...
Normally I would frown on anyone taking back a device that has been modded ...but I can see no evidence in your case that indicates your doing anything that would break your chipset ...
And I know that others feel the same way ...
You tried your guts out ...and the device just didn't act properly from day 1...
Please place a "Solved" in the thread title if you don't mind ...
That way ...everyone knows the issue has been corrected ..
Many thanks ...and....
Happy flashing ....g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app

Related

hard bricked

well.. i guess from what I've been reading once in hard brick its toast... last night i tried to install the 1% bat mod, and failed. causing my phone to not power back up. at all... I've tried to boot into download mode, and recovery mode, the screen doesn't even turn on. nothing happens. from what I've read on here it sounds like its done. any suggestions? today after work I'm going to best buy and try and play stupid and see if by chance they will set me up with a new phone. I've only had it for 3 months, and I'm hoping since it cant boot at all they will just swap me out. otherwise ill have to pick one up from eBay...
gt8684 said:
well.. i guess from what I've been reading once in hard brick its toast... last night i tried to install the 1% bat mod, and failed. causing my phone to not power back up. at all... I've tried to boot into download mode, and recovery mode, the screen doesn't even turn on. nothing happens. from what I've read on here it sounds like its done. any suggestions? today after work I'm going to best buy and try and play stupid and see if by chance they will set me up with a new phone. I've only had it for 3 months, and I'm hoping since it cant boot at all they will just swap me out. otherwise ill have to pick one up from eBay...
Click to expand...
Click to collapse
You have to send your device, but it's 60$, i take the link on the forum...
http://forum.xda-developers.com/showpost.php?p=35367136&postcount=7
If it dosent boot at all samsung will fix it for free
sent from outside ur window
twanskys204 said:
If it dosent boot at all samsung will fix it for free
sent from outside ur window
Click to expand...
Click to collapse
Even if i was screwing with the ROM files...? i thought that voided warranty. i mean it cant boot at all... but im sure they have ways of knowing what i did...
If they cant turn on they dont know what happend
sent from outside ur window
---------- Post added at 04:25 PM ---------- Previous post was at 04:22 PM ----------
They will reset and send it back....the only way they wont honor ur warranty is if they see your flash counter..... and or system modifeid status whitch they wont
sent from outside ur window
thanks for the help!. i did the live chat.. played dumb. and they told me i have to call and get further assistance. so i will have to wait till monday to call.
Kies did this while updating to JB, right?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
ConeyKiller said:
Kies did this while updating to JB, right?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Yes, gt.. It was definitely Kies while updating.
Sent from my Galaxy S3
haha... i can give it a try... i have to call samsung in the morning... once i get off the phone ill post here and tell yall what my verdict is.
Ok i called and talked to Samsung. told them my "problem" and they emailed me a shipping label, i need to send them the phone and the battery, and they will look into my problem and send the phone back once they fix it. i also told them my battery felt warmer than normal. on a side not, this is a real problem. my phone had been off for 2 days, while on the phone with Samsung they asked me to take out the battery, and i noticed the battery was actually quite warm, struck me as odd considering the phone has been off for days... i told them that too.. anyone else have that problem?
Ok so ur gonna get u phone fixed then :good
Sent from my SAMSUNG-SGH-I317 using xda premium
gt8684 said:
Ok i called and talked to Samsung. told them my "problem" and they emailed me a shipping label, i need to send them the phone and the battery, and they will look into my problem and send the phone back once they fix it. i also told them my battery felt warmer than normal. on a side not, this is a real problem. my phone had been off for 2 days, while on the phone with Samsung they asked me to take out the battery, and i noticed the battery was actually quite warm, struck me as odd considering the phone has been off for days... i told them that too.. anyone else have that problem?
Click to expand...
Click to collapse
It's obviously doing something... Try to force download mode like this:
Hook up the phone with no battery inserted
Hold Vol Down + Home only
Insert battery
Ya if the battery is still warm, it is doing something. I'd try every absolute way to boot to download or recovery before sending it in.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
i double and triple checked it... its fried no start no matter what. no magic tricks to get this thing started.... so i just hope they fix it, it will reset the flash count.
Let us know how it goes
Sent from my SAMSUNG-SGH-I317 using xda premium
i mailed it off a day ago, they are supposed to get getting it sometime today. the rep said it could take up to 8 days for them to process it, then 2 days for them to mail it back. ill keep y'all posted
gt8684 said:
i double and triple checked it... its fried no start no matter what. no magic tricks to get this thing started.... so i just hope they fix it, it will reset the flash count.
Click to expand...
Click to collapse
Why are you worried about the flash count? I thought that Triangle Away worked on the GS3.
gt8684 said:
well.. i guess from what I've been reading once in hard brick its toast... last night i tried to install the 1% bat mod, and failed. causing my phone to not power back up. at all... I've tried to boot into download mode, and recovery mode, the screen doesn't even turn on. nothing happens. from what I've read on here it sounds like its done. any suggestions? today after work I'm going to best buy and try and play stupid and see if by chance they will set me up with a new phone. I've only had it for 3 months, and I'm hoping since it cant boot at all they will just swap me out. otherwise ill have to pick one up from eBay...
Click to expand...
Click to collapse
The same thing happened to me. I tried to install the insert coin revolution rom with muti window support. (unable to resist) and then my phone suddenly turned off. I got happy and thought it worked then a couple minutes later I tried everything but it won't turn on. So I gave it to Telus and said that I did a factory reset and then suddenly it turned off and won't turn back on. so they sent it for repair and said it would take 2-3 weeks. Right now is week 2 of 3. good luck.
well my phone was completely dead so I could use triangle away...I'm not worried about it. if they find out it just means they wont fix it for free...
thanks I need the luck, I'm completely phone free... its a funny feeling not having one... no worries though...
Crazy how dependent we are on these things. Too bad a jig doesn't work like on the GS2. That thing saved me when I had to send it in for warranty repair.

GT-N7100 Won't turn on or charge

Hey guys,
From what I've read, this seems to happen to a lot of different phones, but not out of the blue and I didn't find anything on the Note 2, so I'm wondering if it's the same issue and if my only hope is to get a replacement. It seems to be dead at the moment.
Before going to bed, I charged my phone to about 90% and then unplugged it and left it on my desk.
This morning when I woke up, it was off, which was kind of odd, since there's no way it would fully discharge over night. I tried turning it on, plugging it to charge, swapping out the battery for another original one I purchased directly from Samsung, trying other chargers, even the PC and different USB cables, all to no avail.
The only thing I noticed was that the proximity sensor seems to flash every 5-10 seconds, and I'm not sure what that would mean, other than the fact that it's getting some power somehow so that it can light up.
For the time being, I removed the battery and left it like that while I'm at work.
The phone is running the stock ROM for the GT-N7100, nothing was ever modified, it's not rooted or anything.
I know there was a firmware update pop-up on it at some point, but I hadn't installed it.
Any clues guys? I know there's some really knowledgeable people here, so I'm hoping someone might have an idea!
Thanks for the help and sorry for the text!
That sounds like the dreaded sudden death syndrome, how long have you had your device? You need to take it to a service shop. Was it rooted?
Sent from my GT-N7100 using xda app-developers app
Sorry to hear it . Last week I left mine on my bedside table around same charge 90% full and it was completely discharged and just wouldnt turn on but after leaving it on charge for about 30 min when I checked it started working .
Sent from my GT-N7100 using xda app-developers app
Heard of that for the S III but not the Note II!
Never rooted, nope :/
I've had it since November, got it from Newegg while I was in the US.
I should contact Samsung for a service shop location then? I've never done anything like that before.
Thanks!
koalauk said:
Sorry to hear it . Last week I left mine on my bedside table around same charge 90% full and it was completely discharged and just wouldnt turn on but after leaving it on charge for about 30 min when I checked it started working .
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
When you plugged it in to charge, did the LED light up at all? Mine acts as if it wasn't plugged in.
No it didnt but at the time I didnt think of it and walked away leaving it on charge. And also I didnt even know anything sds . Did you try leaving your battery out overnight or use another battery? You called call in to any mobile phone shop and maybe ask them to see if uou can at least tey theirs
Sent from my GT-N7100 using xda app-developers app
All the sign and symptoms indicating its sudden death.
- Have you updated to 4.1.2 which is believed to be patch for SDS?
-Can you reboot to recovery/download mode?
Well, I did try just plugging it in for a few hours, when I went back to it the battery was cold and nothing happened.
I do have 2 original batteries, so I've been trying everything with both of them.
It just seems like the SDS because of the proximity sensor lighting up.
Right now it's unplugged and without a battery, just in case the capacitors need to discharge or something.
I guess I'll try again tonight!
It's really complicated with the GT-N7100 being an international phone, I can't register it on Samsung for warranty, so I've been trying to talk to Newegg and haven't been successful with them so far.
Thanks for the replies guys.
dr.ketan said:
All the sign and symptoms indicating its sudden death.
- Have you updated to 4.1.2 which is believed to be patch for SDS?
-Can you reboot to recovery/download mode?
Click to expand...
Click to collapse
The crazy part is that I think the phone was asking me to update firmware, but I didn't have time to update it before it died like this... what luck, right?
For the download mode, it never reacts while plugged in other than the sensor, so even if I hold the key combinations, it doesn't seem to react. I'll try again more thoroughly tonight.
You didn't update that's prove you were not on latest rom which have fixed sds, really bad luck otherwise it could have took 10min on good network.
Anyway Goodluck for replacement.
Sent from my GT-N7100 using xda premium
Endracion said:
Hey guys,
From what I've read, this seems to happen to a lot of different phones, but not out of the blue and I didn't find anything on the Note 2, so I'm wondering if it's the same issue and if my only hope is to get a replacement. It seems to be dead at the moment.
Before going to bed, I charged my phone to about 90% and then unplugged it and left it on my desk.
This morning when I woke up, it was off, which was kind of odd, since there's no way it would fully discharge over night. I tried turning it on, plugging it to charge, swapping out the battery for another original one I purchased directly from Samsung, trying other chargers, even the PC and different USB cables, all to no avail.
The only thing I noticed was that the proximity sensor seems to flash every 5-10 seconds, and I'm not sure what that would mean, other than the fact that it's getting some power somehow so that it can light up.
For the time being, I removed the battery and left it like that while I'm at work.
The phone is running the stock ROM for the GT-N7100, nothing was ever modified, it's not rooted or anything.
I know there was a firmware update pop-up on it at some point, but I hadn't installed it.
Any clues guys? I know there's some really knowledgeable people here, so I'm hoping someone might have an idea!
Thanks for the help and sorry for the text!
Click to expand...
Click to collapse
Have you tried hard reset, or soft reset. and if you cant get into recovery then sorry buddy :/ it seems like the SDS bug.
The proximity sensor light indicated the system is booting up but if no system boots up then you should send it back to samsung for repair.
Mine should be arriving tomorrow with an engineer's report. I will fill you guys in on what the service centre says.
soljakid said:
Have you tried hard reset, or soft reset. and if you cant get into recovery then sorry buddy :/ it seems like the SDS bug.
The proximity sensor light indicated the system is booting up but if no system boots up then you should send it back to samsung for repair.
Mine should be arriving tomorrow with an engineer's report. I will fill you guys in on what the service centre says.
Click to expand...
Click to collapse
It seems to indeed be the SDS, and I can't reset it or anything since it won't boot up, nor can it go into download mode.
Biggest problem is that seeing as it's a GT-N7100, after calling Samsung; they're telling me it's an international phone and that it can't be serviced in the US or Canada, so I'm basically stuck with a $700 paper weight... this majorly blows. I wish there was someone higher up at Samsung I could speak to, since this is just an extremely bad experience with the product...
Endracion said:
It seems to indeed be the SDS, and I can't reset it or anything since it won't boot up, nor can it go into download mode.
Biggest problem is that seeing as it's a GT-N7100, after calling Samsung; they're telling me it's an international phone and that it can't be serviced in the US or Canada, so I'm basically stuck with a $700 paper weight... this majorly blows. I wish there was someone higher up at Samsung I could speak to, since this is just an extremely bad experience with the product...
Click to expand...
Click to collapse
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
soljakid said:
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
Click to expand...
Click to collapse
I would definitely appreciate any help! You think this would help? I know phones don't exactly carry international warranty, but if I could send it there for replacement or something; that's already a step forward.
I do believe that since Samsung knows of this problem, they should offer outright replacements for anyone suffering of this issue though - because it's literally putting a faulty product on the market; there should be something we can do about this.
Appreciate it, once again!
soljakid said:
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
Click to expand...
Click to collapse
Would you be able to tell us about your engineer's report?

Phone Wont turn on :(

So I updated my phone from CM10.1.0 to CM10.1.2 today. I used the updating feature found in settings.
Everything seemed to go well, the rom updated, phone rebooted, and 140 or so apps updated. Got to home screen and everything works fine. About 5 mins later the phone shuts down. I turn my phone on again, 1 app updates, and I get the home screen. I checked my email and such and put my phone in my pocket. About 5 mins later I notice my phone has turned off again, cept this time now it won't come back on :/
I've searched google and some people point to the battery being the culprit.
http://www.sebertech.com/2013/03/sam...-problems.html Issue #16
and
http://forums.androidcentral.com/spr...turn-help.html
Both say to remove battery, plug the phone in, watch for the charging light to come on, then reinsert the battery. This doesnt work either.
If I take my battery out and plug in the charger, the charging light does come on. If I hold the power button down in this state after a few seconds the light will turn off until I release the power button. With the light on and after reinserting the battery the light goes back out after a few seconds. I just went and got a new battery, but thats not working either :/ I havent been able to boot into recovery mode or download mode.
If the update bricked my phone would it turn on and work just fine before dying? I used a data connection just fine after the update.
Any help with this issue would be greatly appreciated.
0.e pages not found, derp.
The rom shouldn't be an issue at all because CMTeam... Why would they do such a thing.
When you updated from 1.0 to 1.2 did you:
Wipe Dalvik Cache and Cache before you updated.
reset permissions via Custom Recovery after update?
I saw a few people with S3's that went through exactly the same problem but it turns out the phone's main-board was fried because of a corrupted NAND right after a flash.
If there's no haptic feedback or led when you try to turn on the phone ( With a battery ), it's a possible brick but its not super-bricked.
If you put a usb / charger on the phone with no battery in it and it indicates a red LED. There is a possible 50/50 you can restore it but
it'll cost around some 40-60 bucks for having it JTAGGED.
If there is no LED when the phone's plugged to a charger wall port / USB via computer with no battery.
It is completely dead and you'd wanna send that in to get a brand new phone.
It just looks like you need it JTAG Repaired.
Hopefully others would have a better and possible way of finding what happened. Because mines would be a last resort
type of thing and its the only thing I know when the SIII Bricks after completely doing a clean flash or if the phone ends up dying
for no reason after a flash.
Spark91 said:
The rom shouldn't be an issue at all because CMTeam... Why would they do such a thing.
When you updated from 1.0 to 1.2 did you:
Wipe Dalvik Cache and Cache before you updated.
reset permissions via Custom Recovery after update?
Click to expand...
Click to collapse
I used the method provided by CM found in settings -> phone info, like I have many many many times. I dont remember the full process, but I dont think those options are provided in that method, just download the rom then click update.
red300zx99 said:
I used the method provided by CM found in settings -> phone info, like I have many many many times. I dont remember the full process, but I dont think those options are provided in that method, just download the rom then click update.
Click to expand...
Click to collapse
You claim it booted up after the flash and everything worked, so it can't be that you flashed a cm rom for a different device. It doesn't even attempt the boot splash?
Have you tried putting the battery in and plugging the charger for several hours? Could just be a bad usb port and or bad charger cable and your device simply is out of power. Find a different cable or charger all together and try see if anyone has a similar phone that you can try their battery in your phone.
Sent from the future via Tapatalk 4
edfunkycold said:
You claim it booted up after the flash and everything worked, so it can't be that you flashed a cm rom for a different device. It doesn't even attempt the boot splash?
Have you tried putting the battery in and plugging the charger for several hours? Could just be a bad usb port and or bad charger cable and your device simply is out of power. Find a different cable or charger all together and try see if anyone has a similar phone that you can try their battery in your phone.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Yeh, the fact that it started fine twice is what is baffling me. Though it did turn itself off after a few mins both times.
Yeh, I plugged the charger in overnight last night just in case. I took it to the sprint store where the guy took out my battery and tested it, he said it was bad and that was the issue. As of now I've tried 4 different batteries. My own, a new one I bought and fully charged and 2 borrowed from people at work.
That's really weird.... And none of the led come on at all? Really weird, it's not a brick issue because it would give some symptoms but it's like it's not getting power at all. It could just be a major hardware failure. The power button is defective on the S3 but it usually makes an attempt to turn on.
Sent from the future via Tapatalk 4
edfunkycold said:
That's really weird.... And none of the led come on at all? Really weird, it's not a brick issue because it would give some symptoms but it's like it's not getting power at all. It could just be a major hardware failure. The power button is defective on the S3 but it usually makes an attempt to turn on.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
If I take my battery out and plug in the charger, the charging light does come on. If I hold the power button down in this state after a few seconds the light will turn off until I release the power button. With the light on and after reinserting the battery the light goes back out after a few seconds.
It really sounds like it flashed an International rom from those symptoms. But you said it turned on after the flash.
Sent from the future via Tapatalk 4
edfunkycold said:
It really sounds like it flashed an International rom from those symptoms. But you said it turned on after the flash.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
It flashed whatever rom was downloaded from the phone info screen. But yeh, it booted up, updated apps, and made it to the home screen after the update.
Sorry wish I could be more insightful, but I think your going to have to take it in to Sprint
Sent from the future via Tapatalk 4
edfunkycold said:
Sorry wish I could be more insightful, but I think your going to have to take it in to Sprint
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
NP, thanks for trying to help though.
Could it be that CM might have messed somthing up? I would ask them for help or tell them to look in to things.
Sent from my Phone
sprkat85 said:
Could it be that CM might have messed somthing up? I would ask them for help or tell them to look in to things.
Sent from my Phone
Click to expand...
Click to collapse
I've posted in the CM10.1 thread, I'm not sure if Ive heard anything from anyone on the CM team though. I guess it's possible they messed something up, but I havent seen anyone else with this issue and CM, so I'm guessing the issue is on my end.
I would let the phone sit on the charger and try to boot into recovery and try to flash a tw rom. If you haven't tried that already its worth a shot.
Sent from my Phone
red300zx99 said:
NP, thanks for trying to help though.
Click to expand...
Click to collapse
When you connect phone to a computer what does it recognize he device as?
Sent from the future via Tapatalk 4
edfunkycold said:
when you connect phone to a computer what does it recognize he device as?
sent from the future via tapatalk 4
Click to expand...
Click to collapse
qhsusb_dload
sprkat85 said:
I would let the phone sit on the charger and try to boot into recovery and try to flash a tw rom. If you haven't tried that already its worth a shot.
Sent from my Phone
Click to expand...
Click to collapse
It's doesn't power up at all regardless of how long it charges, he tried different batteries and bought a new one also. How would he be able to flash or even get into recovery if it doesn't power on?
Sent from the future via Tapatalk 4
---------- Post added at 08:15 PM ---------- Previous post was at 08:12 PM ----------
red300zx99 said:
qhsusb_dload
Click to expand...
Click to collapse
Oh yeah forget it. It's not a power issue it's bricked. That's exactly what they say when they are bricked by flashing international roms. Jtag is your only option.
Try this can't hurt, this guy claims he revived a phone which was hard bricked. The method has not been confirmed but you have nothing to loose http://forum.xda-developers.com/showthread.php?p=43305728
Sent from the future via Tapatalk 4
edfunkycold said:
It's doesn't power up at all regardless of how long it charges, he tried different batteries and bought a new one also. How would he be able to flash or even get into recovery if it doesn't power on?
Sent from the future via Tapatalk 4
---------- Post added at 08:15 PM ---------- Previous post was at 08:12 PM ----------
Oh yeah forget it. It's not a power issue it's bricked. That's exactly what they say when they are bricked by flashing international roms. Jtag is your only option.
Try this can't hurt, this guy claims he revived a phone which was hard bricked. The method has not been confirmed but you have nothing to loose http://forum.xda-developers.com/showthread.php?p=43305728
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Sweet, will def try and report back on the results. TY
Have you tried my method of unbricking a hard brick without JTAG? The link is on my signature.
Sent from my SPH-L710 using xda app-developers app

[Q] Odd brick situation Tmobile SGH-T999 (Cant find exact answer)

Hey everybody,
I rooted my phone a couple weeks ago and one day it just pooped out. I researched a bunch on google etc and found some things to try but so far no solutions.
Model: SGH-T999 T-mobile s3 (Used CF-Auto-Root and Odin for rooting)
Problem: After the phone pooped out, I was unable to enter recovery mode. I could enter dl mode however it crashes at variable intervals. So I bought a jig figuring maybe that would help but it still crashes in dl about 5 seconds later. Any suggestions?
Everything that I have found on the internet has been were people can usually get it into dl mode and keep it there or they cant get there at all even with a jig. Any help would be appreciated. Thanks!
If you were running stock it's probably a hardware problem. If not what Rom are you on? What/when/how was your most recent flashes?
Have you tried kAsp3rd's brick fix in dev section?
Sent from my SCH-I535 using Tapatalk 4
DocHoliday77 said:
If you were running stock it's probably a hardware problem. If not what Rom are you on? What/when/how was your most recent flashes?
Have you tried kAsp3rd's brick fix in dev section?
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
I just tried the kasperd brick fix and it didnt work. It still crashes at variable times and I cannot get it into download mode long enough to do anything. I tried a jig and it also still crashes. Any help would be great. Thanks!
Does it turn off? Reboot? Freeze?
Sent from my SGH-T999L using Tapatalk 4
DocHoliday77 said:
Does it turn off? Reboot? Freeze?
Sent from my SGH-T999L using Tapatalk 4
Click to expand...
Click to collapse
It starts and then crashes. After awhile it might make it to the animation with the blue wave forming around the words samsung, but usually it crashes on the Samsung Galaxy SIII logo in the beginning. Also when I put it into download mode it crashes anywhere from 1-5 seconds after. When I try to get into recovery mode it crashes almost right away when the blue words are at the top left of the screen.
Also when I put the battery in it tries to boot on its own without me pressing power button, and sometimes it tries to reboot after it crashes and turns off without me pressing anything. Also after it crashes I usually cannot just press the power button to try and power it up again so I have to take the battery out and put it back in.
When I was doing the Kasperd brick fix I used the T999 debrick image. How do I know if I have a different variant of the T999. I saw that some people had T999v and T999N. What are those?
Look under the battery for your model. Sounds like a power button issue. All I can say is try fiddling with it a bit. May have to open to see if it is physically always in contact, or it could be a deeper issue on the board. Hard to say.
Sent from my SGH-T999L using Tapatalk 4
DocHoliday77 said:
Look under the battery for your model. Sounds like a power button issue. All I can say is try fiddling with it a bit. May have to open to see if it is physically always in contact, or it could be a deeper issue on the board. Hard to say.
Sent from my SGH-T999L using Tapatalk 4
Click to expand...
Click to collapse
Ok I just see T999 on the label.
How can it be a hardware issue when I never dropped the phone or anything. I was just thinking it was because I rooted the phone because it happened about a week after I rooted it. It was working one minute and then a couple hours later when I took it out of my pocket it was off and I tried turning it on and all that stuff started happening. I will definitely check the power button though. Thanks for the help.
Also another piece of info to add. When I plug it in to charge both the battery charging symbol and red light will sometimes turn on and then it crashes/goes black similar to what happens when trying to power up the phone. Not sure if that helps at all. Thanks!
If my phone was hard bricked I wouldnt be able to turn it on at all correct? Im trying to figure out if I will need to get this thing jtagged or something in order to get it working again.
phillycheese917 said:
How can it be a hardware issue when I never dropped the phone or anything.
Click to expand...
Click to collapse
Physical damage is not a prerequisite of hardware failure. Ever have a hard drive go bad? Did you drop it first?
Aerowinder said:
Physical damage is not a prerequisite of hardware failure. Ever have a hard drive go bad? Did you drop it first?
Click to expand...
Click to collapse
True, however I just find it odd that I rooted the phone and a week later it happened. That is why I am leading towards an issue involving that and not hardware damage.
If it was a problem with rooting, it would have gone south right away. Many people are having these button issues recently. And you don't have to drop it, like aerowinder said, but you do use the button right? Moving parts wear out. Hardware fails. That's really all there is to it. While I could be wrong in my diagnosis, I don't think that will prove to be the case here.
Sent from my SGH-T999L using Tapatalk 4
It does most certainly sound like a hardware issue in the power button. I read another thread very similar to this same thing on the T999.
KAsp3rd said:
It does most certainly sound like a hardware issue in the power button. I read another thread very similar to this same thing on the T999.
Click to expand...
Click to collapse
Any suggestions on what to do from here? I dont think the phone is under warranty anymore.
I took the back casing off to see if the button is getting stuck or anything, but all the mechanics look normal.
phillycheese917 said:
Any suggestions on what to do from here? I dont think the phone is under warranty anymore.
Click to expand...
Click to collapse
I would recommend searching around for others who have had the same issue and seeing what their resolutions were. I've not seen many on here but google turned up quite a few.
KAsp3rd said:
I would recommend searching around for others who have had the same issue and seeing what their resolutions were. I've not seen many on here but google turned up quite a few.
Click to expand...
Click to collapse
Thanks guys! I found a good thread on here about the S3 sudden death thread. Im going to read up on that and see what I can do. It was just tough to find since I was thinking it was bricked but the descriptions for this power button sudden death thing sound spot on. Hopefully I will be able to get everything back in working order.

[Q] Samsung Galaxy S3 Completely Dead

Forum Noob here, I was using my Galaxy S3 (Wind) and all of a sudden the screen went black and it turned off. Something similar had happened a couple hours before and the phone wouldn't turn on through the power button so I simply took out the battery and put it back in and it worked. Then when it happened for a second time I tried the same thing but to no avail the phone stayed dead.
So far I've tried:
Using another GS3 Stock Battery
Tried getting into download and recovery mode
Tried charging it (I do know that the battery is charging since I checked it on another phone. The red light is not on but it turns on when I take out the battery and then plug it in. After 20-30 seconds of battery insertion the red light goes away and is completely unresponsive all that time)
Tried Keeping the battery out of the phone for a couple of hours (Suggested by a friend)
Also Tried connecting it to a pc, and it only connects when I keep the battery out. When it finally connects it tries to install drivers for "QHSUSB_DLOAD" but fails.
I have no idea what's happening to my phone and I would like to get it fixed as soon as possible. After some searches I've narrowed down to either a Hard Brick or a Sudden Death Syndrome but it doesn't completely match with all the characteristics of either problem. I greatly appreciate any help and I would like to know what exactly the problem is and what my best viable option.
Thank you.
Don't know why, but it's bricked. But you mentioned it started working at one point when you put the battery in. So if you take it out, then put it back, does the phone automatically try to turn on by itself?
Qhsusb is a definite indicator of a brick, but if your power button is faulty it may have caused the brick by rebooting over and over without ever fully booting up. Basically causing corruption somewhere.
There's a debrick thread stickied in development, but if the button is also faulty it may not help for long.
Sudden death is only describing a problem the international models had after release. Doesn't apply to ours in that way.
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
Don't know why, but it's bricked. But you mentioned it started working at one point when you put the battery in. So if you take it out, then put it back, does the phone automatically try to turn on by itself?
Qhsusb is a definite indicator of a brick, but if your power button is faulty it may have caused the brick by rebooting over and over without ever fully booting up. Basically causing corruption somewhere.
There's a debrick thread stickied in development, but if the button is also faulty it may not help for long.
Sudden death is only describing a problem the international models had after release. Doesn't apply to ours in that way.
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
Yeah, when you put the battery back in it doesn't do anything. Also I don't think the power button is faulty I mean it's been working fine for the last year didn't really give me any problems.
TheSoldierDude said:
Yeah, when you put the battery back in it doesn't do anything. Also I don't think the power button is faulty I mean it's been working fine for the last year didn't really give me any problems.
Click to expand...
Click to collapse
Only reason I suspect the power button is you mentioned you couldn't get it to turn on using the button, but removing/replacing the battery worked. And it can work perfectly and then fail out of nowhere. So goes when you have plastic parts! But lots of people have had issues with this button recently.
Wasn't trying to convince you that was the problem, just letting you know it's a potential culprit.
But if you think it's ok, then try to use KAsp3rd's debrick thread and see if that gets you going again.
Sent from my SGH-T999 using Tapatalk
If it's completely dead then it's most likely hard bricked. My phone just got hard bricked so you will need to buy a JIG of Ebay. If it's not that then try reflashing your ROM or re rooting it. If none of that works then just take your phone in too wherever you bought it from and have them fix it. Oh a JIG is a small USB that will re write it and force it into download mode.
Your phone in stock rom ? If stock rom that is suddenly dead mean bad emmc on the logic board with my experience.
ssingh0247 said:
If it's completely dead then it's most likely hard bricked. My phone just got hard bricked so you will need to buy a JIG of Ebay. If it's not that then try reflashing your ROM or re rooting it. If none of that works then just take your phone in too wherever you bought it from and have them fix it. Oh a JIG is a small USB that will re write it and force it into download mode.
Click to expand...
Click to collapse
Since they are seeing the QHUSB_DLOAD (which is technically a hard brick) a simple USB jig wouldn't work, however they can attempt to use my recovery method. It's at no cost and just takes some time and reading.
When you attempt to restart your phone, does anything come up at all? I've been having issues over the past week, culminating in a device that won't charge, and won't complete a boot sequence. I get as far as the Samsung splash screen (and occasionally the first snippet of the ROM's splash screen) and then....a black screen and a quick buzz. Then the whole process repeats. In my case, I believe it's the power button.
P06o said:
When you attempt to restart your phone, does anything come up at all? I've been having issues over the past week, culminating in a device that won't charge, and won't complete a boot sequence. I get as far as the Samsung splash screen (and occasionally the first snippet of the ROM's splash screen) and then....a black screen and a quick buzz. Then the whole process repeats. In my case, I believe it's the power button.
Click to expand...
Click to collapse
Remove and reinsert battery. If it turns on by itself, you are probably right about the button.
Sent from my SGH-T999N using Tapatalk
You're Right I believe
tomy1986.nt said:
Your phone in stock rom ? If stock rom that is suddenly dead mean bad emmc on the logic board with my experience.
Click to expand...
Click to collapse
I went to a Samsung service center and they told me the motherboard had to be replaced.. I did some searching and found this http://forum.xda-developers.com/showthread.php?t=2178484
I've come to the conclusion that it was indeed a bad emmc (Yes, I was using stock ROM).. Any thoughts?
Nope
P06o said:
When you attempt to restart your phone, does anything come up at all? I've been having issues over the past week, culminating in a device that won't charge, and won't complete a boot sequence. I get as far as the Samsung splash screen (and occasionally the first snippet of the ROM's splash screen) and then....a black screen and a quick buzz. Then the whole process repeats. In my case, I believe it's the power button.
Click to expand...
Click to collapse
Nothing happens at all.. its completely dead, simply a paper weight.. a very bad one of sorts
TheSoldierDude said:
I went to a Samsung service center and they told me the motherboard had to be replaced.. I did some searching and found this http://forum.xda-developers.com/showthread.php?t=2178484
I've come to the conclusion that it was indeed a bad emmc (Yes, I was using stock ROM).. Any thoughts?
Click to expand...
Click to collapse
If it indeed is a Bad EMC then it should be In Warranty Repair as Samsung does offer that. If you didn't have Insurance that is.
Thank you
Perseus71 said:
If it indeed is a Bad EMC then it should be In Warranty Repair as Samsung does offer that. If you didn't have Insurance that is.
Click to expand...
Click to collapse
Nope.. xD 3 months off warranty, and yes I got it repaired from Samsung.. Motherboard was replaced, $300.. :|
Thanks to everyone helping out though
I can't believe I didn't know about these forums before :good:
Samsung Galaxy S3 died-black screen
my s3 gone black,its not getting turned on.there was red light(indicator) for some time before i tried to restart but when i tried to switch on. it's completly died,i am not getting any display.i have purchased in UK, unlocked using it now in India.some guys told me it would because of motherboard issue (if i replace motherboard it in India will it work normal,is there any possibility?)how to fix it?please give me some solutions.
screen not working
Hi all. In my s3 the red light is flashing fast. Also the screen is black but it works. Also the phone works and I can receive phone calls. Every few minutes the screen turns on for a sec and goes off again. I can feel the vibration when I touch the screen. Pkease help me.
Thanks
hard bricked
same issue, totally dead, short red light when connecting usb be, tried this http://forum.xda-developers.com/showthread.php?t=2439367 but nothing happens when holding power button, any possible help?
syben7 said:
same issue, totally dead, short red light when connecting usb be, tried this http://forum.xda-developers.com/showthread.php?t=2439367 but nothing happens when holding power button, any possible help?
Click to expand...
Click to collapse
Answered in the other thread. Just fyi, its best to only ask your question once, in one thread. It gets messy and confusing when different things are mentioned/attempted in different threads for the same issue.
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
Answered in the other thread. Just fyi, its best to only ask your question once, in one thread. It gets messy and confusing when different things are mentioned/attempted in different threads for the same issue.
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
yea, sry about that, was actually trying to get 10 posts in so that i could go post in the dev thread concerning this, gonna check out the method you sent, thanks a ton man!
STUCK
Well my s3 (us cellular r530u), has no boot but has a red led without the battery. Is there a debricking procedure? And if so..where can i find a debrick file.
There is for us. But you need to be in Sprints forums. Theres nothing for your device here, and I dont know what they have over there. Good luck though!
Sent from my SGH-T999 using Tapatalk

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