I rooted my Sony Xperia S with .96 kernel (usually impossible to root) with a chinese software... it worked but it also installed a kind of trojan in my phone, which from time to time will install some useless softwares in my phone (and who knows what else will do)...i hard reset the phone with Sony PC Companion, then format the whole memory and hard reset again from the phone options, including internal memory deletion...but the day after, a new chinese app appeared in my phone, so, the virus survived... (i tried antiviruses but they havent found anything)
anyone able to help me?
daddo1980 said:
I rooted my Sony Xperia S with .96 kernel (usually impossible to root) with a chinese software... it worked but it also installed a kind of trojan in my phone, which from time to time will install some useless softwares in my phone (and who knows what else will do)...i hard reset the phone with Sony PC Companion, then format the whole memory and hard reset again from the phone options, including internal memory deletion...but the day after, a new chinese app appeared in my phone, so, the virus survived... (i tried antiviruses but they havent found anything)
anyone able to help me?
Click to expand...
Click to collapse
Use factory reset now.
nik012003 said:
Use factory reset now.
Click to expand...
Click to collapse
how many times should i use factory reset?
i did it twice already (one from pc companion, one from phone settings)
or how?
so, any advice about how to proceed?
or my only hope is to continuously reset the phone?
daddo1980 said:
so, any advice about how to proceed?
or my only hope is to continuously reset the phone?
Click to expand...
Click to collapse
Take backup of only required files(images, videos, songs) and format sdcard too. Don't take backup of any apps or even the backup of apps.
Be warned though, install ROM first before You format sdcard, You won't be install the ROM after doing it. You can also try to flash stock ftf and clearing everything.
Mirhawk said:
Take backup of only required files(images, videos, songs) and format sdcard too. Don't take backup of any apps or even the backup of apps.
Be warned though, install ROM first before You format sdcard, You won't be install the ROM after doing it. You can also try to flash stock ftf and clearing everything.
Click to expand...
Click to collapse
i did it before, format the "card" (because this phone have only build in memory) then reset the phone again...
but this damn virus is still working...
some kind of HARD RESET is more effective than some other one?
maybe hard reset pushing keys?(havent tried this one yet)
Related
Model: Samsung Galaxy S3 AT&T i747
Hi!
I was forced to encrypt my galaxy s3 in order to receive corporate emails on my phone using the stock email app. However I never imagined that encrypting the phone would literally lock the memory and options to customize the phone.
I tried to root the phone to benefit from more flexibility and also debloat the phone. However during the rooting process, I could not mount /emmc/ when using ClockWorkRecovery in the startup menu. Based on what I found on the web, I figured it was due to the encryption.
I then tried to factory reset the phone to get rid of the encryption but I simply can't hard reset the phone from the OS or the startup menu. When doing the reset from the startup menu, the errors are "Can't mount /sdcard/". The reset continues but when the phone reboots, all my applications and personal data are there and the phone is still encrypted.
I read a lot about flashing a custom recovery via flashboot or ADB but I am reluctant to do it without guidance from the experts (you guys).
I deleted my corporate email account (It is my personal phone, I am not required to install exchange on it).
I tried to use an external sd card but as soon as the phone recoginizes it, I have to encrypt the card as well as a result from the corporate policies. I ejected the card and did not encrypt it.
I am new to android (long time iPhone user) and I would really appreciate your guidance on the methods to factory reset my phone or a different technique to get rid of the encryption because I am really stuck right now.
I have never encrypted an Android phone before. But maybe your response to these questions will serve as a "bump" to this thread.
1) What method did you use to encrypt the phone? Stock or 3rd party encryption?
2) Doesn't that same method also offer you the offer to unencrypt the phone?
3) If you used a stock method of encrypting the phone, then I'd assume your provider (AT&T?) tech support should be able to help you unencrypt it.
Eddie,
Thanks for your response.
1) I used stock method for encryption
2) Decrypt the phone is not possible apparently,only way is to factory restore the phone apparently
3) I went to the AT&T store and they were unable to factory restore (using the standard methods). They offered an exchange but since I purchase over the phone at a discounted price, I have to do the exchange using that method. Before shipping back the phone, I was wondering if I could fix it myself with the help of knowledgeable people.
CZ Eddie said:
I have never encrypted an Android phone before. But maybe your response to these questions will serve as a "bump" to this thread.
1) What method did you use to encrypt the phone? Stock or 3rd party encryption?
2) Doesn't that same method also offer you the offer to unencrypt the phone?
3) If you used a stock method of encrypting the phone, then I'd assume your provider (AT&T?) tech support should be able to help you unencrypt it.
Click to expand...
Click to collapse
I have never used the encryption but if the phone can turn on and is usable, cant you go into the encryption settings and turn encryption off? then you should be able to do anything (may be best to start with a factory restore first just so you have a fresh slate to work with)
1ofAKind said:
Model: Samsung Galaxy S3 AT&T i747
Hi!
I was forced to encrypt my galaxy s3 in order to receive corporate emails on my phone using the stock email app. However I never imagined that encrypting the phone would literally lock the memory and options to customize the phone.
I tried to root the phone to benefit from more flexibility and also debloat the phone. However during the rooting process, I could not mount /emmc/ when using ClockWorkRecovery in the startup menu. Based on what I found on the web, I figured it was due to the encryption.
I then tried to factory reset the phone to get rid of the encryption but I simply can't hard reset the phone from the OS or the startup menu. When doing the reset from the startup menu, the errors are "Can't mount /sdcard/". The reset continues but when the phone reboots, all my applications and personal data are there and the phone is still encrypted.
I read a lot about flashing a custom recovery via flashboot or ADB but I am reluctant to do it without guidance from the experts (you guys).
I deleted my corporate email account (It is my personal phone, I am not required to install exchange on it).
I tried to use an external sd card but as soon as the phone recoginizes it, I have to encrypt the card as well as a result from the corporate policies. I ejected the card and did not encrypt it.
I am new to android (long time iPhone user) and I would really appreciate your guidance on the methods to factory reset my phone or a different technique to get rid of the encryption because I am really stuck right now.
Click to expand...
Click to collapse
1ofaKind,
Had EXACTLY the same thing happen to me. Encrypted my S3 in order to access work exchange server. Tried CWM but cannot mount /emmc/ problem after booting into recovery. Have not tried to factory reset yet as I am wanting to learn more before I go that route. But basically I am in the same boat as you. The only difference is I was not required to encrypt an external SD card when I put it in my phone. Read about flashboot as well...maybe the only way to actually factory reset after encryption??
Sorry I cannot offer any solutions at the moment...but I will keep scouring the forums looking for a way.
If I learn something valuable, I will try to post it here to help ya out.
EDIT: Maybe you have read these threads, but there is some decent info in them. http://forum.xda-developers.com/showthread.php?t=1451655 & http://forum.xda-developers.com/showthread.php?t=1392037
good luck
Look into using Odin to restore a factory image.
Sent from my SAMSUNG-SGH-I747 using xda premium
I'm in the same boat here - had to encrypt my GS3 in order to receive corporate (Exchange Server) emails. Now can't update the OS on the phone which is more important to me than receiving corporate emails on the device.
Can someone tell me how to decrypt (UN-encrypt) the phone? Everything I've read says that a factory reset won't do it.
Please help!
CZ Eddie said:
Look into using Odin to restore a factory image.
Click to expand...
Click to collapse
Has anyone tried this? If so, did it work?
I clicked install rom from sd card in cwm selected f/w which i had copied into internal memory. Did factory reset in recovery.
Odin it back to stock.
This might be too late to help you guys, but here's what worked for me. I odined it back to stock. Then I went into recovery (volume down, power and home button) and selected wipe data/factory reset. This does of course erase all your data, so try to copy whatever you can onto a computer or something before doing this. You should end up with an unencrypted storage.
sid9102 said:
This might be too late to help you guys, but here's what worked for me. I odined it back to stock. Then I went into recovery (volume down, power and home button) and selected wipe data/factory reset. This does of course erase all your data, so try to copy whatever you can onto a computer or something before doing this. You should end up with an unencrypted storage.
Click to expand...
Click to collapse
ODIN will not recognize my phone when it is in download mode ...
tamon77 said:
ODIN will not recognize my phone when it is in download mode ...
Click to expand...
Click to collapse
After you hit start, unplug then replug the usb from the computer. I had some issues with it not recognizing it either to flash stock, but when i messed with the cord, it made the noise that i unplugged and it started working. Same thing with the root injected, only this time i fully unplugged it when the fiddling with it didnt work. Make sure you replace it into the same com port.
so, i seem to be having the same problem as all of you, only i encrypted to protect my data from agents. So, right now, i am *hopefully* :fingers-crossed: installing the root injected JB now. I had many issues. TWRP and CWM were no help, couldnt see phone to add new roms to it. ODIN was the only hope. I booted into recovery after going back to stock, did a new factory reset and am installing the stock with root. When i let it boot, it didnt go to encryption this time, but the first time i flashed the stock, it did. This is a mess to say the least.
EDIT: YEAH! done. No encryption and i got root. i used the image from here: http://forum.xda-developers.com/showthread.php?t=1968625 DLK3 worked for me. Good luck. i hope this helps. Ill be happy to explain more if you want.
tamon77 said:
ODIN will not recognize my phone when it is in download mode ...
Click to expand...
Click to collapse
ODIN (for me at least) wont see anything since im using Windows 8. On Windows 7, however, it works just fine.
Factory reset encrypted phone
hi,
I'm using CM11 as a rom.
I didn't want to reinstall stock rom, just to root it again later.
Installing updated version from external SD didn't work (updated the ROM but no decryption)
Tried to factory reset from recovery - didn't work, as the internal storage is encrypted it can't mount /sdcard/
however, from within settings menu, in backup&restore there's an option to do a factory reset - this is formatting internal memory altogether.
worked like a charm.
oxidase said:
After you hit start, unplug then replug the usb from the computer. I had some issues with it not recognizing it either to flash stock, but when i messed with the cord, it made the noise that i unplugged and it started working. Same thing with the root injected, only this time i fully unplugged it when the fiddling with it didnt work. Make sure you replace it into the same com port.
so, i seem to be having the same problem as all of you, only i encrypted to protect my data from agents. So, right now, i am *hopefully* :fingers-crossed: installing the root injected JB now. I had many issues. TWRP and CWM were no help, couldnt see phone to add new roms to it. ODIN was the only hope. I booted into recovery after going back to stock, did a new factory reset and am installing the stock with root. When i let it boot, it didnt go to encryption this time, but the first time i flashed the stock, it did. This is a mess to say the least.
EDIT: YEAH! done. No encryption and i got root. i used the image from here: http://forum.xda-developers.com/showthread.php?t=1968625 DLK3 worked for me. Good luck. i hope this helps. Ill be happy to explain more if you want.
Click to expand...
Click to collapse
I understand this is very old but I am going to make a note here in case anyone else gets into this problem. When you go back to stock, do the factory reset using the STOCK recovery. Don't install TWRP or anything else until you have cleared the encryption. At least, that's what worked for me.
Well I've searched a lot before writing this, but it seems I can't find anyone having this.
I face a bootloop when switching off the phone (keeps showing on and off SONY only, not XPERIA).
The only way I can get rid of this is power+volume up.
I'm on 4.4.4 (14.4.A.0.108), rooted with EasyRootTool and locked bootloader.
Already tried a full reinstall (system reset included) with no result.
I'm afraid I'll have to go to sony service...
eresac said:
Already tried a full reinstall (system reset included) with no result.
Click to expand...
Click to collapse
Have you wiped everything, data, SD card etc, I can replicate this if I use a modified android.policy.jar with the wrong framework, but if it still does it after wiping everything then perhaps you will need a service centre.
XperienceD said:
Have you wiped everything, data, SD card etc, I can replicate this if I use a modified android.policy.jar with the wrong framework, but if it still does it after wiping everything then perhaps you will need a service centre.
Click to expand...
Click to collapse
Yes, I've wiped everything (also used the phone without SD).
May that be related to xposed framework?
Hi! Is it possible to do a factory reset without deleting personal files in the internal storage? Like pictures? I'm practicing not using an SD card since the phone has ample storage. I'm just annoyed that everything gets deleted. XD
Hello.
When you do a factory reset, you generally only wipe data and cache. Not the internal storage nor the external SD-card, unless you choose to do it.
If you're not sure though, you can just copy your whole internal storage to your computer just to be safe.
Jull4n said:
Hello.
When you do a factory reset, you generally only wipe data and cache. Not the internal storage nor the external SD-card, unless you choose to do it.
If you're not sure though, you can just copy your whole internal storage to your computer just to be safe.
Click to expand...
Click to collapse
Thanks for the input! I think all Zenfone 2 running at stock ROM doesn't have an option to retain or delete files. It just basically wipes everything in the internal storage. I already have it backed up. I'm just annoyed that the pictures are all messed up when I put them back to the phone after restore. I still go through root, File Timestamp app, then unroot, just to get the images organized. XD
Why do a factory reset if you are on stock? I have downloaded the stock rom from ASUS and dirty flashed it. That gave me the full rom back (I messed up and deleted things I should not have) and did not lose any data
Well, I usually do a factory reset after I update, or when I feel that something is not right (frequently). I resort to reflashing if factory reset doesn't do the job.
miki117 said:
Well, I usually do a factory reset after I update, or when I feel that something is not right (frequently). I resort to reflashing if factory reset doesn't do the job.
Click to expand...
Click to collapse
I've moved up several firmware versions on my ZF2 and in the end if I don't do a complete reset on the phone it has strange issues, doesn't matter if I wipe the Cache or even wipe my ass. the OTA update doesn't work right on a stock rom too well.
Chocketbear said:
I've moved up several firmware versions on my ZF2 and in the end if I don't do a complete reset on the phone it has strange issues, doesn't matter if I wipe the Cache or even wipe my ass. the OTA update doesn't work right on a stock rom too well.
Click to expand...
Click to collapse
Agreed! I think I've already been doing the same thing on several smartphones I've owned. Firmware update = factory reset, or sometimes, flash + factory reset. On my previous phone, I wasn't too worried about picture time stamps and arrangement since they were stored on an SD card. But now that I'm using a 64GB, I was thinking of settling down on the internal storage, but sadly, there's no option to skip on wiping the personal files. I was thinking of fixing pictures via USB, but 5.x only supports MTP.
miki117 said:
Agreed! I think I've already been doing the same thing on several smartphones I've owned. Firmware update = factory reset, or sometimes, flash + factory reset. On my previous phone, I wasn't too worried about picture time stamps and arrangement since they were stored on an SD card. But now that I'm using a 64GB, I was thinking of settling down on the internal storage, but sadly, there's no option to skip on wiping the personal files. I was thinking of fixing pictures via USB, but 5.x only supports MTP.
Click to expand...
Click to collapse
Now that I've had time to think about it, the 64 GB wasn't really needed in my case....but I wanted the 4 GB of ram. I store everything I care about on my SD card so resetting doesn't take all my ****. I'm still on the stock Rom because I want to make sure I don't have any hardware issues and need to send it back. I was still having a few issues even after the 165 update, so " once again " I wiped the bish and started over. seems to be better now, but I may just give in and root it with something Bare-Bone because I'm hating the way all the crap is loaded on this phone.
Hi
I updated my Galaxy tab s 10.1 16gb SM-T805 to Marshmallow 6 through OTA
but
after the update was installed 100 % the tablet reset and it stopped on the SAMSUNG icon flashing on and off
It did not proceed to updating apps and stopped there
please help me
what should i do
NOTE:
My socket has problems and I cannot connect my tablet to my PC, no ways! i.e. I CANNOT use Odin!!
I have an exSD
I need to back up my internal memory!!
Is there any ways I can back up and update my tablet using exSD
sorry to say... but no.
try to enter recovery mode and do a factory reset.
edan1979 said:
sorry to say... but no.
try to enter recovery mode and do a factory reset.
Click to expand...
Click to collapse
:crying::crying::crying:
your internal memory will still intact if you do the factory reset. who knows your device might boot up.
edan1979 said:
your internal memory will still intact if you do the factory reset. who knows your device might boot up.
Click to expand...
Click to collapse
Are you sure about the internal memory???
isnt there any thing like nandroid back ups that can backup my data from internal memory??
samancell said:
Are you sure about the internal memory???
Click to expand...
Click to collapse
yup. pretty sure. factory reset only clear up system data. it will leave pictures and other data in internal memory intact since there are no option to wipe internal memory in stock recovery
I managed to reinstall the update using Odin
unfortunately, i didn't wait enough for it to load and i factory reset the device, too
it loaded after a while
success and failure
if you had the same problem wait a little more ...
How long did it take you to load MM 6.01? Mine kept flashing SAMSUNG at me for over an hour. I gave up and reflashed Lollipop. I haven't tried a reset yet.
an hour is to long. top to wait for 15 minutes
tnkclark said:
How long did it take you to load MM 6.01? Mine kept flashing SAMSUNG at me for over an hour. I gave up and reflashed Lollipop. I haven't tried a reset yet.
Click to expand...
Click to collapse
I have even waited for several hours in the OTA update.
fisrt and foremost backup everything!
then update using last version of Odin and this file:
http://dl.downloadrom.ir/samsung/T805_Germany_6.0.1_downloadrom.ir.zip
(it is official)
then wait for 15-30 mins
if it didnt load then do the factory reset. it will hopefully load in less than 15 mins.
I am using Dr.fone to restore my data. I hope it works
edan1979 said:
yup. pretty sure. factory reset only clear up system data. it will leave pictures and other data in internal memory intact since there are no option to wipe internal memory in stock recovery
Click to expand...
Click to collapse
All my data was wiped. nothing remained. BTW I knew that you were incorrect. Thanks anyway
is there a safe way to root and unroot my device without voiding my licence ?
Samsung provide a solution to back up before upgrade. Its called Smartswitch mobile available on play.
Allows to backup everything to sd card and restore.
Hi guys,
I rooted my OP5T a while ago and after playing around with a few ROMs I decided that i wanted to unroot it. I was using a guide to unroot it and whilst cleaning out the dalvik/cache etc, i accidently deleted all the other ROMs i had saved on the phone. As i have no ROMs, and as i performed a factory reset previously, i have no OS installed on the phone.
I have tried downloading and moving stock ROMs and other ROMs on to the phone, but now my PC is having issues recognising the phone. Some times, it it recognised but it will not let me move files on to the internal SD. Other times, the computer does not even recognise the internal SD.
Does anyone have any ideas what i should do? Im no genius when it comes to rooting, maybe theres something im doing wrong?
Any ideas greatly appreciated.
Many thanks,
JamesWebb97
Jameswebb97 said:
Hi guys,
I rooted my OP5T a while ago and after playing around with a few ROMs I decided that i wanted to unroot it. I was using a guide to unroot it and whilst cleaning out the dalvik/cache etc, i accidently deleted all the other ROMs i had saved on the phone. As i have no ROMs, and as i performed a factory reset previously, i have no OS installed on the phone.
I have tried downloading and moving stock ROMs and other ROMs on to the phone, but now my PC is having issues recognising the phone. Some times, it it recognised but it will not let me move files on to the internal SD. Other times, the computer does not even recognise the internal SD.
Does anyone have any ideas what i should do? Im no genius when it comes to rooting, maybe theres something im doing wrong?
Any ideas greatly appreciated.
Many thanks,
JamesWebb97
Click to expand...
Click to collapse
Hi. I had the same problem. You should install the rom you want to use on a USB driver ( pen drive / USB stick ). Then plug it in to your phone. Then you need to go into recovery and select use otg storage and flash from the usb. I solved it like that: I flashed the official rom of oneplus and the stock recovery. And I had a problem with setting the device for (like) the first time ( like email and all this ) so you need to go into the stock recovery and delete everything like data cache and everything. Then reboot and it should work.
BTW if you have any problem just send me a message through xda app ( this app )
Hope I helped you?