Develop Bugs

Is ICS update started by LG Update tool?

Is ICS update started by LG Update tool?

avee02000 said:
Is ICS update started by LG Update tool?
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Yes. I did it last night and it works great.

oxyehho said:
Yes. I did it last night and it works great.
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Click to collapse
Thanks for reply, i will update it now.

Will the update through the lg mobile tool wipe everything ( apps etc ) ? Is it recommended to do a factory reset after the upgrade?
Thanks.

esqwav said:
Will the update through the lg mobile tool wipe everything ( apps etc ) ? Is it recommended to do a factory reset after the upgrade?
Thanks.
Click to expand...
Click to collapse
Yes, it will erase everything. I'm guessing a factory reset wouldn't be necessary since I think it starts you with a clean slate to begin with after installing it, but if you prefer to do it, it wouldn't hurt I suppose.

LG Update tool
LG Update Tool or whatever you call it. I used it yesterday for update from official first update (vj10?) to official ICS. It leaved all contacts, messages and WiFi access codes intact.
Everything as it is described on LG page (remove spaces, add www in front)
lg . com/us/ NitroHD-Upgrade
1. Install driver
2. reboot
3. install Tool
4-and-5. connect phone and run tool
In ~25 minutes I've got ICS installed.
The only issue I have is the battery life. My usage mode is "Mostly idle" and battery lasts 1 day +. Now it is running out 10% per hour. Not sure what is the problem.

There is my issue, I cannot get the tool to see my phone is connected? Where in CM9 do I activate the "PC Software" mode or have the USB connection menu come up?

In my case (Stock ROM) that was in phone's Settings -> Connectivity -> USB settings then it was a menu { Mass Storage, Charge only, PC Software, MTP something } and "Always Ask" (I'm Paranoid ). I'm not familiar with CM, so check other threads. May be it's easier to get stock ROM first.

drumist said:
Yes, it will erase everything. I'm guessing a factory reset wouldn't be necessary since I think it starts you with a clean slate to begin with after installing it, but if you prefer to do it, it wouldn't hurt I suppose.
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Click to collapse
No, it won't erase everything. just start LG Update tool & connect your phone and start updating. after everything is done you will see your installed apps are still there even call log sms everything remains there.

blaineball said:
There is my issue, I cannot get the tool to see my phone is connected? Where in CM9 do I activate the "PC Software" mode or have the USB connection menu come up?
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Click to collapse
Follow this link-
http://www.lg.com/us/mobile-phones/ATT_Update/index.jsp

avee02000 said:
No, it won't erase everything. just start LG Update tool & connect your phone and start updating. after everything is done you will see your installed apps are still there even call log sms everything remains there.
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Click to collapse
Fail on LG's part. In that case, I'd suggest that everyone who installs this ROM perform a factory reset after installing it.

drumist said:
Fail on LG's part. In that case, I'd suggest that everyone who installs this ROM perform a factory reset after installing it.
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Click to collapse
Not a fail at all... It backs up your info before doing the update.
Personally, I find this to be a huge win. I find it very cumbersome and annoying to have to go through and download my apps and customize the settings.
Way to go LG!

mattman86 said:
Not a fail at all... It backs up your info before doing the update.
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Click to collapse
No, it doesn't back anything up. It's just means it's not clearing your data partition at all during the update. It's the same as not doing "facory reset/wipe data" from CWM before installing a ROM.
The problem is that can lead to all kinds of weird problems once you're in the new ROM. It's probably why some people report bad battery life and others don't, etc.

drumist said:
No, it doesn't back anything up. It's just means it's not clearing your data partition at all during the update. It's the same as not doing "facory reset/wipe data" from CWM before installing a ROM.
The problem is that can lead to all kinds of weird problems once you're in the new ROM. It's probably why some people report bad battery life and others don't, etc.
Click to expand...
Click to collapse
I have upgraded and my data & apps and everythings are as it is. should i factory reset/wipe data now? or should i re updrade? my battery back up is worst at present, 10 hours light use only.

avee02000 said:
I have upgraded and my data & apps and everythings are as it is. should i factory reset/wipe data now? or should i re updrade? my battery back up is worst at present, 10 hours light use only.
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Click to collapse
I would suggest that you do a factory reset and see if the battery life improves after doing that. You'll have to set up the phone again though. Make sure your contacts are either stored to SIM or Google so that you don't lose them, etc.
If you don't know, you need to turn the phone completely off, then hold down volume down and power button at the same time -- keep holding until the text appears that asks if you want to factory reset. Then let go and follow the instructions.
There shouldn't be any reason to install the update a second time.

drumist said:
I would suggest that you do a factory reset and see if the battery life improves after doing that. You'll have to set up the phone again though. Make sure your contacts are either stored to SIM or Google so that you don't lose them, etc.
If you don't know, you need to turn the phone completely off, then hold down volume down and power button at the same time -- keep holding until the text appears that asks if you want to factory reset. Then let go and follow the instructions.
There shouldn't be any reason to install the update a second time.
Click to expand...
Click to collapse
Thanks for your useful point about factory reset. i did factory reset and downloaded about 30 apps which i installed earlier. now i will notice battery life. i will confirm it after using a day.

Does anyone know if this update could apply to P936? I'm currently on CM9-RC2 for P930...
Thanks in advance, cheers!
sent from my LG-P936

Factory Restore an Encrypted Galaxy S3

Model: Samsung Galaxy S3 AT&T i747
Hi!
I was forced to encrypt my galaxy s3 in order to receive corporate emails on my phone using the stock email app. However I never imagined that encrypting the phone would literally lock the memory and options to customize the phone.
I tried to root the phone to benefit from more flexibility and also debloat the phone. However during the rooting process, I could not mount /emmc/ when using ClockWorkRecovery in the startup menu. Based on what I found on the web, I figured it was due to the encryption.
I then tried to factory reset the phone to get rid of the encryption but I simply can't hard reset the phone from the OS or the startup menu. When doing the reset from the startup menu, the errors are "Can't mount /sdcard/". The reset continues but when the phone reboots, all my applications and personal data are there and the phone is still encrypted.
I read a lot about flashing a custom recovery via flashboot or ADB but I am reluctant to do it without guidance from the experts (you guys).
I deleted my corporate email account (It is my personal phone, I am not required to install exchange on it).
I tried to use an external sd card but as soon as the phone recoginizes it, I have to encrypt the card as well as a result from the corporate policies. I ejected the card and did not encrypt it.
I am new to android (long time iPhone user) and I would really appreciate your guidance on the methods to factory reset my phone or a different technique to get rid of the encryption because I am really stuck right now.

I have never encrypted an Android phone before. But maybe your response to these questions will serve as a "bump" to this thread.
1) What method did you use to encrypt the phone? Stock or 3rd party encryption?
2) Doesn't that same method also offer you the offer to unencrypt the phone?
3) If you used a stock method of encrypting the phone, then I'd assume your provider (AT&T?) tech support should be able to help you unencrypt it.

Eddie,
Thanks for your response.
1) I used stock method for encryption
2) Decrypt the phone is not possible apparently,only way is to factory restore the phone apparently
3) I went to the AT&T store and they were unable to factory restore (using the standard methods). They offered an exchange but since I purchase over the phone at a discounted price, I have to do the exchange using that method. Before shipping back the phone, I was wondering if I could fix it myself with the help of knowledgeable people.
CZ Eddie said:
I have never encrypted an Android phone before. But maybe your response to these questions will serve as a "bump" to this thread.
1) What method did you use to encrypt the phone? Stock or 3rd party encryption?
2) Doesn't that same method also offer you the offer to unencrypt the phone?
3) If you used a stock method of encrypting the phone, then I'd assume your provider (AT&T?) tech support should be able to help you unencrypt it.
Click to expand...
Click to collapse

I have never used the encryption but if the phone can turn on and is usable, cant you go into the encryption settings and turn encryption off? then you should be able to do anything (may be best to start with a factory restore first just so you have a fresh slate to work with)

1ofAKind said:
Model: Samsung Galaxy S3 AT&T i747
Hi!
I was forced to encrypt my galaxy s3 in order to receive corporate emails on my phone using the stock email app. However I never imagined that encrypting the phone would literally lock the memory and options to customize the phone.
I tried to root the phone to benefit from more flexibility and also debloat the phone. However during the rooting process, I could not mount /emmc/ when using ClockWorkRecovery in the startup menu. Based on what I found on the web, I figured it was due to the encryption.
I then tried to factory reset the phone to get rid of the encryption but I simply can't hard reset the phone from the OS or the startup menu. When doing the reset from the startup menu, the errors are "Can't mount /sdcard/". The reset continues but when the phone reboots, all my applications and personal data are there and the phone is still encrypted.
I read a lot about flashing a custom recovery via flashboot or ADB but I am reluctant to do it without guidance from the experts (you guys).
I deleted my corporate email account (It is my personal phone, I am not required to install exchange on it).
I tried to use an external sd card but as soon as the phone recoginizes it, I have to encrypt the card as well as a result from the corporate policies. I ejected the card and did not encrypt it.
I am new to android (long time iPhone user) and I would really appreciate your guidance on the methods to factory reset my phone or a different technique to get rid of the encryption because I am really stuck right now.
Click to expand...
Click to collapse
1ofaKind,
Had EXACTLY the same thing happen to me. Encrypted my S3 in order to access work exchange server. Tried CWM but cannot mount /emmc/ problem after booting into recovery. Have not tried to factory reset yet as I am wanting to learn more before I go that route. But basically I am in the same boat as you. The only difference is I was not required to encrypt an external SD card when I put it in my phone. Read about flashboot as well...maybe the only way to actually factory reset after encryption??
Sorry I cannot offer any solutions at the moment...but I will keep scouring the forums looking for a way.
If I learn something valuable, I will try to post it here to help ya out.
EDIT: Maybe you have read these threads, but there is some decent info in them. http://forum.xda-developers.com/showthread.php?t=1451655 & http://forum.xda-developers.com/showthread.php?t=1392037
good luck

Look into using Odin to restore a factory image.
Sent from my SAMSUNG-SGH-I747 using xda premium

I'm in the same boat here - had to encrypt my GS3 in order to receive corporate (Exchange Server) emails. Now can't update the OS on the phone which is more important to me than receiving corporate emails on the device.
Can someone tell me how to decrypt (UN-encrypt) the phone? Everything I've read says that a factory reset won't do it.
Please help!

CZ Eddie said:
Look into using Odin to restore a factory image.
Click to expand...
Click to collapse
Has anyone tried this? If so, did it work?

I clicked install rom from sd card in cwm selected f/w which i had copied into internal memory. Did factory reset in recovery.

Odin it back to stock.

This might be too late to help you guys, but here's what worked for me. I odined it back to stock. Then I went into recovery (volume down, power and home button) and selected wipe data/factory reset. This does of course erase all your data, so try to copy whatever you can onto a computer or something before doing this. You should end up with an unencrypted storage.

sid9102 said:
This might be too late to help you guys, but here's what worked for me. I odined it back to stock. Then I went into recovery (volume down, power and home button) and selected wipe data/factory reset. This does of course erase all your data, so try to copy whatever you can onto a computer or something before doing this. You should end up with an unencrypted storage.
Click to expand...
Click to collapse
ODIN will not recognize my phone when it is in download mode ...

tamon77 said:
ODIN will not recognize my phone when it is in download mode ...
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Click to collapse
After you hit start, unplug then replug the usb from the computer. I had some issues with it not recognizing it either to flash stock, but when i messed with the cord, it made the noise that i unplugged and it started working. Same thing with the root injected, only this time i fully unplugged it when the fiddling with it didnt work. Make sure you replace it into the same com port.
so, i seem to be having the same problem as all of you, only i encrypted to protect my data from agents. So, right now, i am *hopefully* :fingers-crossed: installing the root injected JB now. I had many issues. TWRP and CWM were no help, couldnt see phone to add new roms to it. ODIN was the only hope. I booted into recovery after going back to stock, did a new factory reset and am installing the stock with root. When i let it boot, it didnt go to encryption this time, but the first time i flashed the stock, it did. This is a mess to say the least.
EDIT: YEAH! done. No encryption and i got root. i used the image from here: http://forum.xda-developers.com/showthread.php?t=1968625 DLK3 worked for me. Good luck. i hope this helps. Ill be happy to explain more if you want.

tamon77 said:
ODIN will not recognize my phone when it is in download mode ...
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Click to collapse
ODIN (for me at least) wont see anything since im using Windows 8. On Windows 7, however, it works just fine.

Factory reset encrypted phone
hi,
I'm using CM11 as a rom.
I didn't want to reinstall stock rom, just to root it again later.
Installing updated version from external SD didn't work (updated the ROM but no decryption)
Tried to factory reset from recovery - didn't work, as the internal storage is encrypted it can't mount /sdcard/
however, from within settings menu, in backup&restore there's an option to do a factory reset - this is formatting internal memory altogether.
worked like a charm.

oxidase said:
After you hit start, unplug then replug the usb from the computer. I had some issues with it not recognizing it either to flash stock, but when i messed with the cord, it made the noise that i unplugged and it started working. Same thing with the root injected, only this time i fully unplugged it when the fiddling with it didnt work. Make sure you replace it into the same com port.
so, i seem to be having the same problem as all of you, only i encrypted to protect my data from agents. So, right now, i am *hopefully* :fingers-crossed: installing the root injected JB now. I had many issues. TWRP and CWM were no help, couldnt see phone to add new roms to it. ODIN was the only hope. I booted into recovery after going back to stock, did a new factory reset and am installing the stock with root. When i let it boot, it didnt go to encryption this time, but the first time i flashed the stock, it did. This is a mess to say the least.
EDIT: YEAH! done. No encryption and i got root. i used the image from here: http://forum.xda-developers.com/showthread.php?t=1968625 DLK3 worked for me. Good luck. i hope this helps. Ill be happy to explain more if you want.
Click to expand...
Click to collapse
I understand this is very old but I am going to make a note here in case anyone else gets into this problem. When you go back to stock, do the factory reset using the STOCK recovery. Don't install TWRP or anything else until you have cleared the encryption. At least, that's what worked for me.

[Q] Help - OTA JB Update today broke my phone

Hi Guys,
I have CID__001 in the UK and received the JB update this morning - great, I've been waiting for it for months, that's why I didn't bother rooting my phone like i did with my desire.
So my phone boots up and EVERYTHING keeps crashing. com.android.phone, android.process.acore, gapps, htc sync etc. Constant error messages, so i can't get rid of them to do anything. The SIM card won't prepare, the home screens never load so I can't access my apps, the battery is draining like crazy, I can't sync my contacts because sync crashes, I called the phone from my landline, the landline phone rang, but the HOX didn't. I also can't access my files on the phone through the computer, the computer recognises it's there, but when i click on it it says 0 files. I don't have a backup, but if i have to lose them to get my phone working, so be it. It's completely messed up.
I have rebooted several times, also in safe mode, but it always happens. I also tried running the RUU because I now have HBOOT 1.36 but it told me it was the wrong RUU and wouldn't update.
I wanted to copy the update file onto the external storage and rename it update.zip so I could flash it from recovery, but i can't access the files through the phone or the computer so that was a bust.
I cleared the cache from the recovery menu, still no joy.
I haven't done a factory reset yet, because I don't want to lose everything and I don't think it would work if I get all the crashes in safe mode.
I need some help, I've got some experience rooting/flashing etc, I did it a lot on my desire, but I am stuck here. I'd like to be able to fix it myself, as all HTC will do is send me a refurbished phone, charge me for the pleasure and I'll lose my data anyway.
My bootloader is unlocked, but I never rooted or flashed anything on it, it was purely stock with an unlocked bootloader.
Any suggestions? I really don't know where to go from here. Typical that I didn't meddle with my phone so I could have the official update and it messes up my phone.

Have you got stock recovery or custom?
Sent from my HTC One X using xda premium

stock

Could be you need a factory reset which is what i would do.

Yep, its gonna have to be a factory reset, if it still don't work contact HTC clearly a fault of theirs, cant see how unlocked bootloader can play a part..

Are you 100% its stock coz you can't clear cache from stock recovery... You need custom recovery.
Sent from my HTC One X using xda premium

Factory reset worked
Yes, my recovery is definitely stock. There aren't many options, but erase cache is one of them.
Factory reset worked. I have lost everything, had to reset from the fastboot screen (not sure what it's called) because it would not work from the phone settings - whatever was necessary to factory reset my phone kept crashing. Resetting from there also formatted my external storage, all my photos and music and everything are gone.
Really annoyed at HTC right now. I waited patiently for months, could have easily rooted and flashed a custom JB ROM but I waited and their update has caused me to lose everything.
Does anyone know why this would have happened or have heard of it happening to other people?
On the up-side...Jelly Bean is now rolling out in the UK!

cec24 said:
Yes, my recovery is definitely stock. There aren't many options, but erase cache is one of them.
Factory reset worked. I have lost everything, had to reset from the fastboot screen (not sure what it's called) because it would not work from the phone settings - whatever was necessary to factory reset my phone kept crashing. Resetting from there also formatted my external storage, all my photos and music and everything are gone.
Really annoyed at HTC right now. I waited patiently for months, could have easily rooted and flashed a custom JB ROM but I waited and their update has caused me to lose everything.
Does anyone know why this would have happened or have heard of it happening to other people?
On the up-side...Jelly Bean is now rolling out in the UK!
Click to expand...
Click to collapse
probably there was a problem with some other apps on the phone, so maybie that wasn't htc fault. But wasn't mass storage working? If yes you could backup everything before doing factory reset.

cuzzo94 said:
probably there was a problem with some other apps on the phone, so maybie that wasn't htc fault. But wasn't mass storage working? If yes you could backup everything before doing factory reset.
Click to expand...
Click to collapse
My phone showed up under my computer, but when I tried to access it, it said 0 files...I tried. Failed, but tried.

Having Issues Flashing My CN Model

Hello everyone.
So I recently attempted flashing my CN ZF2 to WW and I followed the steps and everything from the Official Guide Here. Once I was done with the command prompts on ADB I unplugged my phone and restarted it. Once I plugged it back in I realized that my computer wouldn't recognize my phone. I restarted my computer and reinstalled input drives but I would still get no response. I even realized that I couldn't even take the phone off USB debugging. Every time I would try unchecking it from the settings menu the phone would automatically reset itself.
I thought I followed all the steps correctly, but obviously my phone is acting a lot different now and I really need someone to lend me some help. Thank you.

Try factory reset
Sent from my Karbonn A1+ Super using XDA Free mobile app

yakub234go said:
Try factory reset
Sent from my Karbonn A1+ Super using XDA Free mobile app
Click to expand...
Click to collapse
I'm trying to avoid factory resetting since it's quite a hassle setting everything up again on the CN model. Although, if there are no other options left I will most likely resort to it.

awkwardviolence said:
I'm trying to avoid factory resetting since it's quite a hassle setting everything up again on the CN model. Although, if there are no other options left I will most likely resort to it.
Click to expand...
Click to collapse
Just to be clear (based on above), a factory reset will not revert your device back to CN. It's a misconception, only because a typical user is not meant to tinker with system functions. The system is modified to WW, and there is no flip-of-a-switch to go back.
Rather, a factory reset will just wipe your cache and userdata (so you will need to set your apps back up again).

joel.maxuel said:
Just to be clear (based on above), a factory reset will not revert your device back to CN. It's a misconception, only because a typical user is not meant to tinker with system functions. The system is modified to WW, and there is no flip-of-a-switch to go back.
Rather, a factory reset will just wipe your cache and userdata (so you will need to set your apps back up again).
Click to expand...
Click to collapse
I am aware, but thank you. I never successfully flashed my phone to WW so a hard reset will still revert it to it's original CN settings.

You could try just clearing your cache from recovery to see if that helps. Just be aware it takes ages and will appear to be doing nothing so whatever you do don't try and power off the phone because you think it is stuck.
BTW why do you want to convert to WW? You can root, unlock boot loader, flash TWRP , change kernel, install xposed, install playstore etc on the CN firmware.
Sent from my KFTHWI using Tapatalk

Factory reset without deleting files?

Hi! Is it possible to do a factory reset without deleting personal files in the internal storage? Like pictures? I'm practicing not using an SD card since the phone has ample storage. I'm just annoyed that everything gets deleted. XD

Hello.
When you do a factory reset, you generally only wipe data and cache. Not the internal storage nor the external SD-card, unless you choose to do it.
If you're not sure though, you can just copy your whole internal storage to your computer just to be safe.

Jull4n said:
Hello.
When you do a factory reset, you generally only wipe data and cache. Not the internal storage nor the external SD-card, unless you choose to do it.
If you're not sure though, you can just copy your whole internal storage to your computer just to be safe.
Click to expand...
Click to collapse
Thanks for the input! I think all Zenfone 2 running at stock ROM doesn't have an option to retain or delete files. It just basically wipes everything in the internal storage. I already have it backed up. I'm just annoyed that the pictures are all messed up when I put them back to the phone after restore. I still go through root, File Timestamp app, then unroot, just to get the images organized. XD

Why do a factory reset if you are on stock? I have downloaded the stock rom from ASUS and dirty flashed it. That gave me the full rom back (I messed up and deleted things I should not have) and did not lose any data

Well, I usually do a factory reset after I update, or when I feel that something is not right (frequently). I resort to reflashing if factory reset doesn't do the job.

miki117 said:
Well, I usually do a factory reset after I update, or when I feel that something is not right (frequently). I resort to reflashing if factory reset doesn't do the job.
Click to expand...
Click to collapse
I've moved up several firmware versions on my ZF2 and in the end if I don't do a complete reset on the phone it has strange issues, doesn't matter if I wipe the Cache or even wipe my ass. the OTA update doesn't work right on a stock rom too well.

Chocketbear said:
I've moved up several firmware versions on my ZF2 and in the end if I don't do a complete reset on the phone it has strange issues, doesn't matter if I wipe the Cache or even wipe my ass. the OTA update doesn't work right on a stock rom too well.
Click to expand...
Click to collapse
Agreed! I think I've already been doing the same thing on several smartphones I've owned. Firmware update = factory reset, or sometimes, flash + factory reset. On my previous phone, I wasn't too worried about picture time stamps and arrangement since they were stored on an SD card. But now that I'm using a 64GB, I was thinking of settling down on the internal storage, but sadly, there's no option to skip on wiping the personal files. I was thinking of fixing pictures via USB, but 5.x only supports MTP.

miki117 said:
Agreed! I think I've already been doing the same thing on several smartphones I've owned. Firmware update = factory reset, or sometimes, flash + factory reset. On my previous phone, I wasn't too worried about picture time stamps and arrangement since they were stored on an SD card. But now that I'm using a 64GB, I was thinking of settling down on the internal storage, but sadly, there's no option to skip on wiping the personal files. I was thinking of fixing pictures via USB, but 5.x only supports MTP.
Click to expand...
Click to collapse
Now that I've had time to think about it, the 64 GB wasn't really needed in my case....but I wanted the 4 GB of ram. I store everything I care about on my SD card so resetting doesn't take all my ****. I'm still on the stock Rom because I want to make sure I don't have any hardware issues and need to send it back. I was still having a few issues even after the 165 update, so " once again " I wiped the bish and started over. seems to be better now, but I may just give in and root it with something Bare-Bone because I'm hating the way all the crap is loaded on this phone.