Hi Guys,
I have CID__001 in the UK and received the JB update this morning - great, I've been waiting for it for months, that's why I didn't bother rooting my phone like i did with my desire.
So my phone boots up and EVERYTHING keeps crashing. com.android.phone, android.process.acore, gapps, htc sync etc. Constant error messages, so i can't get rid of them to do anything. The SIM card won't prepare, the home screens never load so I can't access my apps, the battery is draining like crazy, I can't sync my contacts because sync crashes, I called the phone from my landline, the landline phone rang, but the HOX didn't. I also can't access my files on the phone through the computer, the computer recognises it's there, but when i click on it it says 0 files. I don't have a backup, but if i have to lose them to get my phone working, so be it. It's completely messed up.
I have rebooted several times, also in safe mode, but it always happens. I also tried running the RUU because I now have HBOOT 1.36 but it told me it was the wrong RUU and wouldn't update.
I wanted to copy the update file onto the external storage and rename it update.zip so I could flash it from recovery, but i can't access the files through the phone or the computer so that was a bust.
I cleared the cache from the recovery menu, still no joy.
I haven't done a factory reset yet, because I don't want to lose everything and I don't think it would work if I get all the crashes in safe mode.
I need some help, I've got some experience rooting/flashing etc, I did it a lot on my desire, but I am stuck here. I'd like to be able to fix it myself, as all HTC will do is send me a refurbished phone, charge me for the pleasure and I'll lose my data anyway.
My bootloader is unlocked, but I never rooted or flashed anything on it, it was purely stock with an unlocked bootloader.
Any suggestions? I really don't know where to go from here. Typical that I didn't meddle with my phone so I could have the official update and it messes up my phone.
Have you got stock recovery or custom?
Sent from my HTC One X using xda premium
stock
Could be you need a factory reset which is what i would do.
Yep, its gonna have to be a factory reset, if it still don't work contact HTC clearly a fault of theirs, cant see how unlocked bootloader can play a part..
Are you 100% its stock coz you can't clear cache from stock recovery... You need custom recovery.
Sent from my HTC One X using xda premium
Factory reset worked
Yes, my recovery is definitely stock. There aren't many options, but erase cache is one of them.
Factory reset worked. I have lost everything, had to reset from the fastboot screen (not sure what it's called) because it would not work from the phone settings - whatever was necessary to factory reset my phone kept crashing. Resetting from there also formatted my external storage, all my photos and music and everything are gone.
Really annoyed at HTC right now. I waited patiently for months, could have easily rooted and flashed a custom JB ROM but I waited and their update has caused me to lose everything.
Does anyone know why this would have happened or have heard of it happening to other people?
On the up-side...Jelly Bean is now rolling out in the UK!
cec24 said:
Yes, my recovery is definitely stock. There aren't many options, but erase cache is one of them.
Factory reset worked. I have lost everything, had to reset from the fastboot screen (not sure what it's called) because it would not work from the phone settings - whatever was necessary to factory reset my phone kept crashing. Resetting from there also formatted my external storage, all my photos and music and everything are gone.
Really annoyed at HTC right now. I waited patiently for months, could have easily rooted and flashed a custom JB ROM but I waited and their update has caused me to lose everything.
Does anyone know why this would have happened or have heard of it happening to other people?
On the up-side...Jelly Bean is now rolling out in the UK!
Click to expand...
Click to collapse
probably there was a problem with some other apps on the phone, so maybie that wasn't htc fault. But wasn't mass storage working? If yes you could backup everything before doing factory reset.
cuzzo94 said:
probably there was a problem with some other apps on the phone, so maybie that wasn't htc fault. But wasn't mass storage working? If yes you could backup everything before doing factory reset.
Click to expand...
Click to collapse
My phone showed up under my computer, but when I tried to access it, it said 0 files...I tried. Failed, but tried.
Related
Model: Samsung Galaxy S3 AT&T i747
Hi!
I was forced to encrypt my galaxy s3 in order to receive corporate emails on my phone using the stock email app. However I never imagined that encrypting the phone would literally lock the memory and options to customize the phone.
I tried to root the phone to benefit from more flexibility and also debloat the phone. However during the rooting process, I could not mount /emmc/ when using ClockWorkRecovery in the startup menu. Based on what I found on the web, I figured it was due to the encryption.
I then tried to factory reset the phone to get rid of the encryption but I simply can't hard reset the phone from the OS or the startup menu. When doing the reset from the startup menu, the errors are "Can't mount /sdcard/". The reset continues but when the phone reboots, all my applications and personal data are there and the phone is still encrypted.
I read a lot about flashing a custom recovery via flashboot or ADB but I am reluctant to do it without guidance from the experts (you guys).
I deleted my corporate email account (It is my personal phone, I am not required to install exchange on it).
I tried to use an external sd card but as soon as the phone recoginizes it, I have to encrypt the card as well as a result from the corporate policies. I ejected the card and did not encrypt it.
I am new to android (long time iPhone user) and I would really appreciate your guidance on the methods to factory reset my phone or a different technique to get rid of the encryption because I am really stuck right now.
I have never encrypted an Android phone before. But maybe your response to these questions will serve as a "bump" to this thread.
1) What method did you use to encrypt the phone? Stock or 3rd party encryption?
2) Doesn't that same method also offer you the offer to unencrypt the phone?
3) If you used a stock method of encrypting the phone, then I'd assume your provider (AT&T?) tech support should be able to help you unencrypt it.
Eddie,
Thanks for your response.
1) I used stock method for encryption
2) Decrypt the phone is not possible apparently,only way is to factory restore the phone apparently
3) I went to the AT&T store and they were unable to factory restore (using the standard methods). They offered an exchange but since I purchase over the phone at a discounted price, I have to do the exchange using that method. Before shipping back the phone, I was wondering if I could fix it myself with the help of knowledgeable people.
CZ Eddie said:
I have never encrypted an Android phone before. But maybe your response to these questions will serve as a "bump" to this thread.
1) What method did you use to encrypt the phone? Stock or 3rd party encryption?
2) Doesn't that same method also offer you the offer to unencrypt the phone?
3) If you used a stock method of encrypting the phone, then I'd assume your provider (AT&T?) tech support should be able to help you unencrypt it.
Click to expand...
Click to collapse
I have never used the encryption but if the phone can turn on and is usable, cant you go into the encryption settings and turn encryption off? then you should be able to do anything (may be best to start with a factory restore first just so you have a fresh slate to work with)
1ofAKind said:
Model: Samsung Galaxy S3 AT&T i747
Hi!
I was forced to encrypt my galaxy s3 in order to receive corporate emails on my phone using the stock email app. However I never imagined that encrypting the phone would literally lock the memory and options to customize the phone.
I tried to root the phone to benefit from more flexibility and also debloat the phone. However during the rooting process, I could not mount /emmc/ when using ClockWorkRecovery in the startup menu. Based on what I found on the web, I figured it was due to the encryption.
I then tried to factory reset the phone to get rid of the encryption but I simply can't hard reset the phone from the OS or the startup menu. When doing the reset from the startup menu, the errors are "Can't mount /sdcard/". The reset continues but when the phone reboots, all my applications and personal data are there and the phone is still encrypted.
I read a lot about flashing a custom recovery via flashboot or ADB but I am reluctant to do it without guidance from the experts (you guys).
I deleted my corporate email account (It is my personal phone, I am not required to install exchange on it).
I tried to use an external sd card but as soon as the phone recoginizes it, I have to encrypt the card as well as a result from the corporate policies. I ejected the card and did not encrypt it.
I am new to android (long time iPhone user) and I would really appreciate your guidance on the methods to factory reset my phone or a different technique to get rid of the encryption because I am really stuck right now.
Click to expand...
Click to collapse
1ofaKind,
Had EXACTLY the same thing happen to me. Encrypted my S3 in order to access work exchange server. Tried CWM but cannot mount /emmc/ problem after booting into recovery. Have not tried to factory reset yet as I am wanting to learn more before I go that route. But basically I am in the same boat as you. The only difference is I was not required to encrypt an external SD card when I put it in my phone. Read about flashboot as well...maybe the only way to actually factory reset after encryption??
Sorry I cannot offer any solutions at the moment...but I will keep scouring the forums looking for a way.
If I learn something valuable, I will try to post it here to help ya out.
EDIT: Maybe you have read these threads, but there is some decent info in them. http://forum.xda-developers.com/showthread.php?t=1451655 & http://forum.xda-developers.com/showthread.php?t=1392037
good luck
Look into using Odin to restore a factory image.
Sent from my SAMSUNG-SGH-I747 using xda premium
I'm in the same boat here - had to encrypt my GS3 in order to receive corporate (Exchange Server) emails. Now can't update the OS on the phone which is more important to me than receiving corporate emails on the device.
Can someone tell me how to decrypt (UN-encrypt) the phone? Everything I've read says that a factory reset won't do it.
Please help!
CZ Eddie said:
Look into using Odin to restore a factory image.
Click to expand...
Click to collapse
Has anyone tried this? If so, did it work?
I clicked install rom from sd card in cwm selected f/w which i had copied into internal memory. Did factory reset in recovery.
Odin it back to stock.
This might be too late to help you guys, but here's what worked for me. I odined it back to stock. Then I went into recovery (volume down, power and home button) and selected wipe data/factory reset. This does of course erase all your data, so try to copy whatever you can onto a computer or something before doing this. You should end up with an unencrypted storage.
sid9102 said:
This might be too late to help you guys, but here's what worked for me. I odined it back to stock. Then I went into recovery (volume down, power and home button) and selected wipe data/factory reset. This does of course erase all your data, so try to copy whatever you can onto a computer or something before doing this. You should end up with an unencrypted storage.
Click to expand...
Click to collapse
ODIN will not recognize my phone when it is in download mode ...
tamon77 said:
ODIN will not recognize my phone when it is in download mode ...
Click to expand...
Click to collapse
After you hit start, unplug then replug the usb from the computer. I had some issues with it not recognizing it either to flash stock, but when i messed with the cord, it made the noise that i unplugged and it started working. Same thing with the root injected, only this time i fully unplugged it when the fiddling with it didnt work. Make sure you replace it into the same com port.
so, i seem to be having the same problem as all of you, only i encrypted to protect my data from agents. So, right now, i am *hopefully* :fingers-crossed: installing the root injected JB now. I had many issues. TWRP and CWM were no help, couldnt see phone to add new roms to it. ODIN was the only hope. I booted into recovery after going back to stock, did a new factory reset and am installing the stock with root. When i let it boot, it didnt go to encryption this time, but the first time i flashed the stock, it did. This is a mess to say the least.
EDIT: YEAH! done. No encryption and i got root. i used the image from here: http://forum.xda-developers.com/showthread.php?t=1968625 DLK3 worked for me. Good luck. i hope this helps. Ill be happy to explain more if you want.
tamon77 said:
ODIN will not recognize my phone when it is in download mode ...
Click to expand...
Click to collapse
ODIN (for me at least) wont see anything since im using Windows 8. On Windows 7, however, it works just fine.
Factory reset encrypted phone
hi,
I'm using CM11 as a rom.
I didn't want to reinstall stock rom, just to root it again later.
Installing updated version from external SD didn't work (updated the ROM but no decryption)
Tried to factory reset from recovery - didn't work, as the internal storage is encrypted it can't mount /sdcard/
however, from within settings menu, in backup&restore there's an option to do a factory reset - this is formatting internal memory altogether.
worked like a charm.
oxidase said:
After you hit start, unplug then replug the usb from the computer. I had some issues with it not recognizing it either to flash stock, but when i messed with the cord, it made the noise that i unplugged and it started working. Same thing with the root injected, only this time i fully unplugged it when the fiddling with it didnt work. Make sure you replace it into the same com port.
so, i seem to be having the same problem as all of you, only i encrypted to protect my data from agents. So, right now, i am *hopefully* :fingers-crossed: installing the root injected JB now. I had many issues. TWRP and CWM were no help, couldnt see phone to add new roms to it. ODIN was the only hope. I booted into recovery after going back to stock, did a new factory reset and am installing the stock with root. When i let it boot, it didnt go to encryption this time, but the first time i flashed the stock, it did. This is a mess to say the least.
EDIT: YEAH! done. No encryption and i got root. i used the image from here: http://forum.xda-developers.com/showthread.php?t=1968625 DLK3 worked for me. Good luck. i hope this helps. Ill be happy to explain more if you want.
Click to expand...
Click to collapse
I understand this is very old but I am going to make a note here in case anyone else gets into this problem. When you go back to stock, do the factory reset using the STOCK recovery. Don't install TWRP or anything else until you have cleared the encryption. At least, that's what worked for me.
I had rooted my phone when I first got it and I loved the stock feel. However, in attempt to get my S3 into mass storage mode for my internal memory I put a custom rom in (a build off of cyonagen) to recover a video I deleted by accident. It never worked the phone kept going into media storage. I wanted to go back to stock so I went into clockwork and wiped the cache and davlik along with factory reset and odin my phone with a file I found on this site with the video. I was stuck in a boot loop and odin my phone about 3 more times with the same problem. I pulled the battery and went back into recovery (which was now stock now clockwork) and wiped cache and data reset once again. The phone finally turned on and boy was I excited. However, there was and still an insert sim warning. I am on sprint. So I double checked to see if I downloaded the right file and Odin my phone once again, still the same problem. I rooted back my phone to get my apps from titanium and updated everything from the update section in the settings. I can receive and make calls and texts are coming and outgoing as usual. It is just that NO SIM thats always in the message board up top. I do not know how to get rid of it and where I could of went wrong. Thanks for taking time to read this and I appreciate the help guys.
Not trying to offend, but people really need to use the search button before posting.
http://forum.xda-developers.com/showthread.php?t=1922408
Some people just never listen
Sent from my SPH-L710 using Tapatalk 2
Hello, there.
Get prepared for a lot of bad bad stuff..
So, my Galaxy Nexus was running on a CM-11 Snapshot build, with AOSP kernel. Yesterday, out of the blue, the phone started to get terribly slow and not responsive at all. After a few minutes, it restarted, only to do the same. A couple of minutes maybe, booting up, then get slow and reboot - it did this constantly, and it still does.
I have tried to go into clockworkmod recovery - wiped cache, wiped dalvik cache, wipe user data (factory reset). The phone booted up again, but my apps, etc. were still there! Nothing had happened. I did it a couple of times, but nothing at all.
Then, I have found a .zip file that was still on my memory, with the latest snapshot I had installed. I tried installing it with the install from sd card option, but when it loaded up again, I was still seeing the same apps, background etc.! Nothing had happened and no error message.
Decided to leave the "custom" days behind, I downloaded the stock image for my Gnex. However, since it is a yakjuxw build, I had to flash the yakju option - so not the ideal "stock" package. Using the google installer, I was unable to proceed, since the bootloader number was different than the one that the installer expected, so it exited.
I have found online the amazing Nexus Root Toolkit from WugFresh. I tried to flash it from there, enabling the "force flash" option.
It started out ok.. But when it went to the "system" portion, it took 25 minutes (!) to complete and then in the "user data" portion, it said "write failure".
Still, rebooted and I was still seeing my apps etc. What on earth is happening?
Honestly, I would expect that it would be bricked by now, with all these rom flashes and factory resets. I even tried flashing the stable CM version for it, but still nothing had changed.
Any help would be greeeeatly appreciated.
Yeah im pretty sure your emmc is fried. So you have two options: buy a new phone or a new motherboard. You van check by locking the bootloader if its still unlocked upon reboot your emmc is fried..
Sent from my Galaxy Nexus using XDA Free mobile app
I runned "fastboot oem lock' from my command line, and I got the status "OK".
Then I pressed "restart bootloader" on my phone, but it still says "lock state - unlocked".
So I suppose, I should let it rest in piece, or change the motherboard?
I think a motherboard is more expensive than a new phone. If it is just let it die. If it isnt you can buy a new motherboard and swap it. But I dont think that is a smart move now. The moto g for example is a awesome phone for (i think) almost the price of a new mobo.
Sent from my Galaxy Nexus using XDA Free mobile app
same problem here
It makes me wonder, I'm having the exact same issue just a couple of days later. Is this the planned obsolescence thing?
withend said:
Hello, there.
Get prepared for a lot of bad bad stuff..
So, my Galaxy Nexus was running on a CM-11 Snapshot build, with AOSP kernel. Yesterday, out of the blue, the phone started to get terribly slow and not responsive at all. After a few minutes, it restarted, only to do the same. A couple of minutes maybe, booting up, then get slow and reboot - it did this constantly, and it still does.
I have tried to go into clockworkmod recovery - wiped cache, wiped dalvik cache, wipe user data (factory reset). The phone booted up again, but my apps, etc. were still there! Nothing had happened. I did it a couple of times, but nothing at all.
Then, I have found a .zip file that was still on my memory, with the latest snapshot I had installed. I tried installing it with the install from sd card option, but when it loaded up again, I was still seeing the same apps, background etc.! Nothing had happened and no error message.
Decided to leave the "custom" days behind, I downloaded the stock image for my Gnex. However, since it is a yakjuxw build, I had to flash the yakju option - so not the ideal "stock" package. Using the google installer, I was unable to proceed, since the bootloader number was different than the one that the installer expected, so it exited.
I have found online the amazing Nexus Root Toolkit from WugFresh. I tried to flash it from there, enabling the "force flash" option.
It started out ok.. But when it went to the "system" portion, it took 25 minutes (!) to complete and then in the "user data" portion, it said "write failure".
Still, rebooted and I was still seeing my apps etc. What on earth is happening?
Honestly, I would expect that it would be bricked by now, with all these rom flashes and factory resets. I even tried flashing the stable CM version for it, but still nothing had changed.
Any help would be greeeeatly appreciated.
Click to expand...
Click to collapse
Google's secret weapon to make us buy the new Nexus 6.
I don't know why that happens though - dual core processor, with this amount of RAM. Tech-specs-wise, GNex has nothing to be jealous about than mid-range smartphones right now.. Unless, the CPU architecture from 2012 is so bad that it can't run properly today's apps.
Hey guys, I have these problems too. Just bought the Galaxy Nexus from a friend for €15 (cracked screen) and from the moment I turn it on, (sometimes at Nexus logo, sometimes on lockscreen.. ) it reebot itself. Again and again.
Unlocked the bootloader by toolkit or manually by fastboot but after the reboot it's locked again, as you said. I've tried Odin too with same results. The strange thing it's that it took time to do things but after the reboot, it's like I haven't done anything. I mean, even if I delete an app, or wipe data from recovery (not custom), when it turns on, it's always the same.
It's like a challenge to me. Anyone can help? I can't just give up >.<
Inviato dal mio Nexus 4
What the hell, just finished answering another thread with same issue (forum.xda-developers.com/galaxy-nexus/help/wipe-flash-restarting-help-t2908788). Happened to me last week, very same, never touched the phone, always stock.
What the hell is going on here???
Is there any way to get any log files to determine what the hell is going on?
Mine opens up for a few minutes, maybe 3-4 and it seems to be working well.. It gradually gets unresponsive and ultimately restarts.. So, if there is anything to do during these 3-4 minutes, I would be glad to know..
If you have backed up your sdcard data to your computer, and are prepared to start from scratch (i.e. flashing bootloader and recovery via fastboot, etc.), you can do a full erasure with "fastboot -w" in fastboot mode. This has worked for me in the past to fix data corruption, of which it sounds like you may be a victim. See if that works, but make sure you've backed up your sdcard backups and other data you want to keep first!!!!!!!!
7175 said:
If you have backed up your sdcard data to your computer, and are prepared to start from scratch (i.e. flashing bootloader and recovery via fastboot, etc.), you can do a full erasure with "fastboot -w" in fastboot mode. This has worked for me in the past to fix data corruption, of which it sounds like you may be a victim. See if that works, but make sure you've backed up your sdcard backups and other data you want to keep first!!!!!!!!
Click to expand...
Click to collapse
Already tried, uneffective. Everything, no matter how low level (e.g. Odin) has no effect, like the memory is write-protected. I've read elsewhere this means the eMMC is fried, but if you go backwards in this forum you see many ppl had the very same problem in the past few days/weeks. Very strange indeed.
I'm having exactly the same issue, was running CM11 mod too. Could it be a cyanogen fail?
Atreb92 said:
I'm having exactly the same issue, was running CM11 mod too. Could it be a cyanogen fail?
Click to expand...
Click to collapse
No. I've always been on stock.
fabrice79 said:
No. I've always been on stock.
Click to expand...
Click to collapse
But could it really be a hardware fail? It's pretty strange tho that multiple device have the same hardware issue in such a short time difference
Atreb92 said:
But could it really be a hardware fail? It's pretty strange tho that multiple device have the same hardware issue in such a short time difference
Click to expand...
Click to collapse
That's what I say, but just go backwards and have a look at older post. I subscribed to ~10 posts until 15 Oct then I got tired of browsing backwards...
I'm allready looking at older posts thats why i'm saying it's pretty strange that there is a massive hardware fail for this many devices. If it's a software fail there must be a solution somehow.
Same problem by 31th December...
Yeah, i have the same problem since august 2014. This thread confirmes for me, that my Gnex is really dead. It is sad, it served my very well and i wanted to use it as secondary phone and as mobile hotspot.
Same for me at the beginning of december
This problem I've faced one time and that meant that EMMC is fried, as fellow members said earlier.
If you overwrite the storage and reboot then everything's the same means that you can't write (somehow) thus emmc is dead. Write failure also means that EMMC is dead.
It's really sad, but that's it
I've had my M8 since about the end of 2014. Originally on Android 4, have since done OTA upgrades to 5 and 6 as they were flagged as available by my carrier (UK, O2).
I've never managed to get HTC Backup on my PC to recognise the phone, even with the original USB cable, so have never done a proper backup (Yes. I know). Fortunately for me, my Gmail contacts list was almost up to date, and apart from my calendar, that was the most important thing to save, so I've just had to grin and bear it.
Because of the lack of proper backup and therefore the facility to restore from one, I'd never done a factory reset after the various OS upgrades, which I've been told might have avoided my present situation, which is that I can't get any further than a bootloop situation. Other than that, I can get into recovery mode, but no further.
I've tried clearing the cache, I've tried a factory reset. Neither of those have got me anywhere.
I've no great desire (at present) to go fiddling with rooting or anything clever with the phone, I'd just like to get it working again. I've downloaded Android Studio to get the SDK for ADB but don't really know what I'm doing, and if I mess around without expert advice I could end up with a hard brick - which is why I'm here.
Can anyone give me some guidance about what I need to do to get my phone working again?
Thanks in advance...
Hi, I have the same problem, started a few days ago when I was trying to download VLC from the play store, the phone rebooted and said optimizing apps.... It has been in an optimizing apps bootloop since - it gets to the end, then says starting android then freezes and reboots, then starts again... I tried clearing the cache and doing the factory reset as well but nothing helps. We could really use some expert help on this :S
If a stock phone isn't booting, and factory reset doesn't help, the OS is possibly damaged or corrupted in some way; and needs to be restored.
If your version has RUU, you can try to run that.
If no RUU for your version, then probably your only choice is to unlock the bootloader, install custom recovery, so you can restore a stock TWRP backup from the following thread: http://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860
I am in a very similar situation, apparently because of a botched automatic system update, almost same symptoms as airick94. I haven't tried a factory reset yet though, because I want to try to recover what I can from the internal storage first. Can I do that through ADB even if my phone is not recognised as a device by the computer?
This morning I received the Android 8.1 OTA, it took over an hour to process and when it had finished my tablet had been wiped.
Not happy!
Hi same thing happened to me . I called Google up and they gave me a useless answer.
All I can say to others is do not update to 8.1 just yet or back up your data.
Did you by any chance have your bootloader unlocked?
Bhushan8128 said:
Did you by any chance have your bootloader unlocked?
Click to expand...
Click to collapse
I can't remember, it's possible...
Reset for me, and bootloader is NOT unlocked for either device we have (at least I was the first to take the update, so can plan for my girlfriend). Didn't expect this. Especially after the update to 8.0 left things alone. I had JUST started to install apps with data (long time flasher... left these stock, so I tend to avoid non-cloud apps, especially without root backup options).
Wish I'd come on here half an hour ago. Just got the notification about the update and has wiped mine as well.
Sent from my Pixel 2 using Tapatalk
Same here. Just did the OTA. Basically new tablet, never unlocked the bootloader etc..
Interestingly I could not initialize the tablet as new device.
The error I got was that the device was resetted and only the previous owner can go on with the setup (something like this).
I logged into my Google account and now my Pixel C is loading the backup.
But I highly doubled that many of my apps settings were backuped.
In the same boat. Jumped straight into the OTA when prompted, ended up with factory reset and all internal storage wiped. Stock ROM, only thing possible unusual we that when I first went to install it complained I didn't have free space. Fixed that and tried again, ended up reset and wiped.
with my Pixel C it is looping between "Google" and "erasing" and getting no further
Got the OTA update too and it wiped my device, good thing I just brought it so had nothing on it
Amazingly incompetent - who do they think they are - Apple?!
TimSharrock said:
with my Pixel C it is looping between "Google" and "erasing" and getting no further
Click to expand...
Click to collapse
I tried factory reset, and it seemed to make no difference, but I left it looping for several more hours, and it eventually booted into a wiped state. I reconnected it to my account, and is now merrily reinstalling everything from the backup
I just updated with adb sideload and full OTA Image. No wipe for me.
Apparently this is now fixed, time will tell.
https://productforums.google.com/forum/#!topic/nexus/rwWqnT_397c