I've been using my Amazon Fire TV for about 2 weeks and love it. netflix was working fine. Today it will not complete loading anything. Just hangs there. Nothing has changed since yesterday in the setup.
Any ideas?
thanks,
Patti
I don't know if this will help or not but assuming you have already cleared data/cache I had a similar problem where Netflix would do the same thing before eventually saying to try again later or try another video.
My solution was to use a new HDMI cable. I don't know why Netflix doesn't give you a more helpful error message but such is life.
Hope this helps!
pwhite54 said:
I've been using my Amazon Fire TV for about 2 weeks and love it. netflix was working fine. Today it will not complete loading anything. Just hangs there. Nothing has changed since yesterday in the setup.
Any ideas?
thanks,
Patti
Click to expand...
Click to collapse
i had the same issue and tried installing netflix from the play store. that didnt work and that overrode the atv netflix app so i reinstalled it from the amazon store and then it worked fine. cant stay it will help but worth a shot
happens to me alot. I reboot ftv with remote and it is alawys fine for awhile. Not sure why, but it works.
Related
Is google drive working for anybody? I click on it and a dialog box comes up and says "Unfortunately, drive has stopped" I've tried uninstalling it and rebooting multiple times. Maybe it's something with a new update because it was working not that long ago
Yup
I noticed it stopped working a few weeks ago. The current version on my phone is 1.2.228.32, and I think I remember the Kindle and phone versions updated at/around the same time. At this point, I'm just waiting for the next update, hoping that it'll be fixed...
mtandon09 said:
I noticed it stopped working a few weeks ago. The current version on my phone is 1.2.228.32, and I think I remember the Kindle and phone versions updated at/around the same time. At this point, I'm just waiting for the next update, hoping that it'll be fixed...
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Click to collapse
That's the version I'm running without issue.
Try clearing data and cache and then possibly reinstall.
Sent from my Amazon Kindle Fire2 using Tapatalk HD
chronicfathead said:
That's the version I'm running without issue.
Try clearing data and cache and then possibly reinstall.
Sent from my Amazon Kindle Fire2 using Tapatalk HD
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Click to collapse
I did try that and several reinstalls. I also tried converting it to a system app in case it needed permissions it wasn't getting, but no dice. It gives me an option to generate a bug report like any other crash, but the Play Store crashes if I try to do that ("Google Play Store has stopped") without an option to report.
It's nice to hear that you can run it though. Any ideas on how to troubleshoot this? I've also tried clearing data and cache on the Play Store, but that's about as far as I went. Would be nice to get it running again so I can edit documents...
I found a backup I had made about 4 months ago! It's version 1.1.470.15 and it seems to be working just fine. If anyone's interested, I can send you the apk via a PM (I don't think I can post attachments yet due to my newbie-ness).
Very minor question here. I just completed rooting HD Fire 8.9 8.4.3 and everything seems to be fine except the Amazon Shop link in the bar fails to launch Shop. I keep getting an error. All the other links are fine, and it still seems registered to my account. I searched through some threads and found this mentioned twice, but didn't see any fixes. Is this just a known issue?
Thanks
dvinnola said:
Very minor question here. I just completed rooting HD Fire 8.9 8.4.3 and everything seems to be fine except the Amazon Shop link in the bar fails to launch Shop. I keep getting an error. All the other links are fine, and it still seems registered to my account. I searched through some threads and found this mentioned twice, but didn't see any fixes. Is this just a known issue?
Thanks
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Click to collapse
Sounds like it got updated from google play, uninstall it and it should go back to the stock version, and block it from auto update in google play
jmpiv4 said:
Sounds like it got updated from google play, uninstall it and it should go back to the stock version, and block it from auto update in google play
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Click to collapse
Uninstall Play, or something else? I installed Play and the rest of the google apps from KF first aide.
Sorry I meant Amazon store app
Yup, that was it. I appreciate it. For anyone else, just reinstall the amazonshop.apk.
Lol it just happend me again today, I'm going to try to detach it from market using titanium backup. That should help
I just updated Netflix from the market and now the videos won't stream. Keeps saying connection error. I've rebooted, wiped cache and even tried to reinstall the app, but when entering my login info, it says please check your date and time settings. I rolled back to a later version of Netflix I had backed up and when loading the screen will go black.
My Internet connection is good and my account is good because I can stream and watch Netflix on my Note 10.1. I can login to the netflix website as well. I was going to call them but I'm pretty sure they would just tell me to reboot, re install and that would be it.
Anyways, I'm wondering if anybody else is having issues with Netflix on their Note 3. Wondering if it has anything to do with root or something. I'm running MyRom1.1 as well
Sistum Id said:
I just updated Netflix from the market and now the videos won't stream. Keeps saying connection error. I've rebooted, wiped cache and even tried to reinstall the app, but when entering my login info, it says please check your date and time settings. I rolled back to a later version of Netflix I had backed up and when loading the screen will go black.
My Internet connection is good and my account is good because I can stream and watch Netflix on my Note 10.1. I can login to the netflix website as well. I was going to call them but I'm pretty sure they would just tell me to reboot, re install and that would be it.
Anyways, I'm wondering if anybody else is having issues with Netflix on their Note 3. Wondering if it has anything to do with root or something. I'm running MyRom1.1 as well
Click to expand...
Click to collapse
I just updated my netflix on my note 3 and note 8.0. On both devices are working good. just letting you know. I am unrooted.
Sent from my SM-N900T using xda premium
Working fine for me. Rooted. Stock deodexed Rom..... now on my Google tv in the bedroom. ? That's another story. The other 2 gov boxes are fine ...
Sent from my SM-N900T using Tapatalk
fleity said:
i think a dev mentioned that in a thread but i can't really remember which however i guess that it is "normal" behaviour
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Click to collapse
Yes I'm having the same issue I'm running rooted note 3 Tmobile my rom is MYROM I downgraded back to the previous versions and it works fine now just don't update for the moment.
Sent Via Tmobile note 3
troyd28 said:
Yes I'm having the same issue I'm running rooted note 3 Tmobile my rom is MYROM I downgraded back to the previous versions and it works fine now just don't update for the moment.
Sent Via Tmobile note 3
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Click to collapse
What version of Netflix did you roll back to? I tried rolling back on mine and I kept getting a blank screen. Even used Titanium backup fixer after restoring and says check Internet connectivity.
Version 2.1.2 build 787 I have the same rom you have and was having the same problem I'm waiting to see if any permanent solution for over at the myrom section nothing yet I tried setting it to Canada time zone but still same thing but get that version it's a temporary fix for now.
Sent Via Tmobile note 3
I have heard of this issue on the SGS4, but the solution was simple, uninstall the App, restart phone then reinstall the App. Can't say for positive if it will work, but it was recommended for S4 and worked.
Sent from my SM-N900T using xda app-developers app
Netflix
Netflix stream works on wifi fine. The problem is between T-mobile and Netflix. On Jedi Elite.
Sistum Id said:
I just updated Netflix from the market and now the videos won't stream. Keeps saying connection error. I've rebooted, wiped cache and even tried to reinstall the app, but when entering my login info, it says please check your date and time settings. I rolled back to a later version of Netflix I had backed up and when loading the screen will go black.
My Internet connection is good and my account is good because I can stream and watch Netflix on my Note 10.1. I can login to the netflix website as well. I was going to call them but I'm pretty sure they would just tell me to reboot, re install and that would be it.
Anyways, I'm wondering if anybody else is having issues with Netflix on their Note 3. Wondering if it has anything to do with root or something. I'm running MyRom1.1 as well
Click to expand...
Click to collapse
this looks fixed. please confirm
How the Netflix app running, smooth?
Netflix runs great on mine. Depending on your connection. If I use my phone for connection and in Sprint spark territory I receive HD content. Same for home network.
Yes Netflix is gorgeous on the 10.5. Give it about 30 seconds or so for the HD movie to buffer and it looks incredible.
The Netflix and youtube apps have been optimized by Samsung for this device. They look spectacular. It's third party video apps that suffer with extreme Pixelation and ghosting in dark scenes. Such as Crackle, Cable Provider Apps and other streaming services.
Mine doesn't even let me activate it, I mean, I'm just entering the app for the first time, when I enter my Email and password is telling me that the device can't be activated, I called Netflix and the only thing they told me was to uninstall it and reinstall it and when I told them that this one came pre-installed that I can't uninstall it just turn it off, he didn't even know what to tell me.
They are telling me to contact Samsung, so go figure...
erasat said:
Mine doesn't even let me activate it, I mean, I'm just entering the app for the first time, when I enter my Email and password is telling me that the device can't be activated, I called Netflix and the only thing they told me was to uninstall it and reinstall it and when I told them that this one came pre-installed that I can't uninstall it just turn it off, he didn't even know what to tell me.
They are telling me to contact Samsung, so go figure...
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Click to collapse
I'm getting the same error. Tried clearing the data and signing in again, but now it won't even let , me get that far. Just getting the device cannot be activated error.
litesout said:
I'm getting the same error. Tried clearing the data and signing in again, but now it won't even let , me get that far. Just getting the device cannot be activated error.
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Click to collapse
Please call Netflix and/or Samsung so they know that this isn't an isolated problem and worth together to fix it.
I called Samsung and basically told me to reset to factory, I asked them if they guarantee me that doing that will fix my issue and they couldn't, so I told them that I wasn't in the mood of just wasting hours that took me to set this today just to see if that fixes it and if at least they have a reliable backup solution where I could simply reset and restore I'd do it, but not with the joke they call Kies, and that I have had all their Galaxies s, both Gears and now the Tab S, so I do like them but must admit that their backup solution is a joke and is a shame that they seem to not care about do something at least like LG has.
I called back Netflix and this time they were asking and escalating the call and in waiting for a call back.
Just for curiosity and trying to cover all the bases, are you on the Continental US? I live in Puerto Rico and I'm just wondering if this could be some Region issue.
Just to let you know that after trying all day at the office where I'm the System Manager so I have full online access as usual with all my previous and actual android devices, and after talking to Samsung and Netflix guys I just cane home and guess what, I could activate Netflix without a hiccup, so what can be different with this Netflix app on this Tablet that is the first device that I couldn't activate the Netflix app but everything else was working perfectly, even more, I used the OEM browser and Chrome and went to Netflix and login from there and saw everything perfectly, so the proviene was always the Netflix App.
Let me wait for Netflix call as they haven't call yet and see what they think after I explain this to them.
The Netflix app has worked flawlessly for me from day 1.
Netflix worked for me right from the get go and it was one of the first things I tried when I got my 8.4".
The picture looks great, I'm not even sure what the highest resolution one can stream using Netflix.
I was able to get it working as well. I went into the application manager and uninstalled the update. Then, let it reupdate from the Google Play store and it worked fine.
litesout said:
I was able to get it working as well. I went into the application manager and uninstalled the update. Then, let it reupdate from the Google Play store and it worked fine.
Click to expand...
Click to collapse
They never called me yesterday, but after trying at home and worked I'm sure they just re-adjusted something on their end, that's the only explanation why suddenly it worked after not working for a full day, I'm assuming that they just changed something and let me try it again by myself instead of call me, that can explain why yours is working now also. I did what you are mentioning here about 5 times and nothing worked before, so if now is working then maybe something was changed after my couple of calls.
robertc88 said:
Netflix worked for me right from the get go and it was one of the first things I tried when I got my 8.4".
The picture looks great, I'm not even sure what the highest resolution one can stream using Netflix.
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Click to collapse
Netflix streams 4k video now, breaking bad, and ghostbusters I know for sure are 4k. I don't know if it will convert or look better though on the Samsung tab S? Let me know if you notice any difference?
I picked up the 8.4 S yesterday and I think it's clear that this is the best device for Netflix I have ever used. I checked out both the 8.4 and the 10.5 at the dealer and felt that the 8.4 was superior due to the pixel density giving it a sharper look.
To some extent I didn't feel the 10.5 was any better than the Note 10.1 2014 and I have always felt that video was a bit blurry on the larger screens. The display density on the 8.4 is just perfect and Netflix and Youtube are impressive.
I got the 10.5. 32Gb. Love it. No problem seeing up Netflix. When I started the the stock Netflix app it requested an update. After that it run smoothly.
Sent from my SM-T800 using XDA Free mobile app
I noticed some of you said that Netflix was already installed. For some reason mine wasn't.
I wonder why?
As I thought there was an exclusive Netflix app for the tab s. If I download Netflix from play store is it the same app?
Also for those that have the Netflix app pre installed is it not deletable then?
Mine came with Netflix pre installed. I can't delete it, only uninstall the updates.
litesout said:
Mine came with Netflix pre installed. I can't delete it, only uninstall the updates.
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Click to collapse
Mine also came with pre installed Netflix. When I tried to run it, it promenade me to upgrade the app. After the upgrade it run flawlessly.
Sent from my SM-T800 using XDA Free mobile app
Got my galaxy tab s in the UK with no previous installed Netflix. Downloaded the app from Google play and it just hangs on the signing in page. Very frustrating.
geeeoner said:
Got my galaxy tab s in the UK with no previous installed Netflix. Downloaded the app from Google play and it just hangs on the signing in page. Very frustrating.
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Click to collapse
Got my Tab s 4G from 3 UK and all works perfectly so far, even got he on Netflix compared to my partners tab 2.
Sent from my SM-T805 using XDA Premium 4 mobile app
Hi all,
Is anyone else unable to open any videos from netflix? It keeps crashign to the main screen as soon as video buffers to 99%
ive tried
uninstall/reinstall
clear cache and data and re sign in
reset to factory default of fire stick
DNS to googles 8.8.8.8/8.8.4.4
calle netflix
called amazon
no one knows the answer. clearly there should be a solve easier then replacing the device??
any help greatly appriciated.
thanks
Do you have a video on pause in the background in Kodi?
No I don't even have Kodi installed.
I have narrowed to problem down to the netflix app.
Been playing YouTube for a while now without any issues at all.
No one else has experienced Netflix crashing on video load?
Any devs here?
I am pretty certain the problem is due to bad coding in the netflix app, since some nexus TV users were having this issue also.
I want to side load play store version of Netflix apk on to this thing. Are they the same app? Is this even possible and will the android play store version of Netflix run on FireOS?
Thanks
Can a mod move this to help and trouble shooting please? I just realized I posted in the wrong forum.
Thanks
dk00 said:
Hi all,
Is anyone else unable to open any videos from netflix? It keeps crashign to the main screen as soon as video buffers to 99%
ive tried
uninstall/reinstall
clear cache and data and re sign in
reset to factory default of fire stick
DNS to googles 8.8.8.8/8.8.4.4
calle netflix
called amazon
no one knows the answer. clearly there should be a solve easier then replacing the device??
any help greatly appriciated.
thanks
Click to expand...
Click to collapse
Try clearing the cache in Amazon Instant Video app. Then Clear its data, don't worry you don't have to sign back in. Then clear cache in instant video app again. restart stick. Let us know if it helps
stanggman75 said:
Try clearing the cache in Amazon Instant Video app. Then Clear its data, don't worry you don't have to sign back in. Then clear cache in instant video app again. restart stick. Let us know if it helps
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Click to collapse
doesnt help mate.
can i install the phone version of netflix APK on the firestick? will it have issue of screen size differences?
I have found that if I use the netflix mobile app on a phone to find a video, and then "cast" it to the fire stick, it plays every single time with no problems. Video after video no issues. I can even exit app on phone and it keeps playing in the stick.
You may want to try this with the YouTube app also because it offers the cast functionality as well.
Based on this I know for sure it is not ISP related or hardware related. It is improperly coded app that was not properly tested before it was released.
behold the solution folks
http://www.amazon.com/Netflix-crash...YE3V&cdMsgNo=11&cdSort=oldest#Mx2EU71P9AVYE3V
Joseph L said:
Posted on Jul 2, 2015 1:02:36 PM PDT
Joseph L. says:
If you're having problems with Netflix loading to 99% and then crashing: Log on to your Netflix account via web browser on your computer, go to "your account" which is the settings page, and click test participation and toggle it off. That will make Netflix stop trying to play the Sense 8 ad that is causing this issue.
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Click to collapse
dk00 said:
behold the solution folks
http://www.amazon.com/Netflix-crash...YE3V&cdMsgNo=11&cdSort=oldest#Mx2EU71P9AVYE3V
Click to expand...
Click to collapse
Wow! You were determined to find a solution and you did! Thanks! Netflix wasn't crashing for me but I was having the same problem above where it loaded to 99%. I haven't been able to test for results yet. Shouldn't take long. This annoying glitch popped up about 3 times daily...