Develop Bugs

App updates keep failing

First it was ilomilo, now Flixster. An update shows available, appears to download fine, then it just seems to abort and nothing happens. The app then continues to show update available. And if I retry the status goes from Pending to Installing, but the progress bar never moves and the app never updates.
Tried everything short of a factory reset, and the only solution seems to be to uninstall the app completely and reinstall.
Is there another fix? Some apps have still updated fine.
Sent from my GT-I9000M

i have had the problem for a while now.... theres some games as well

When it happens to me, and it has happened about 3 times now, I delete the app and then reinstall it.

MartyLK said:
When it happens to me, and it has happened about 3 times now, I delete the app and then reinstall it.
Click to expand...
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This bug happened when a developer update the app, and change the name of this app. For example, surfcube browser is update to 1.2 and the developerschange the name of the app in surfcube 3d browser.
i have the same bug!!

radeon_x said:
First it was ilomilo, now Flixster. An update shows available, appears to download fine, then it just seems to abort and nothing happens. The app then continues to show update available. And if I retry the status goes from Pending to Installing, but the progress bar never moves and the app never updates.
Tried everything short of a factory reset, and the only solution seems to be to uninstall the app completely and reinstall.
Is there another fix? Some apps have still updated fine.
Sent from my GT-I9000M
Click to expand...
Click to collapse
I have only noticed this will trial versions of apps. If you have a trial app, then you have to uninstall and re-download to update it. As for ilomilo and some other games, you have to use Wi-Fi to download the game. There is a file size limit(don't know what it is) but that was the only way I could get Harvest, Earth Worm Jim, and the Ilomilo update from my phone.

Try deleting the market cache. That's resolved that issues for me on the few occasions it has popped up.
Sent from my T-Mobile G2 using Tapatalk

Yeah, I have only noticed this when using trial apps as well so I think that's the problem. Maybe its Microsoft's idea of making you want to buy the app as the trial version update procedure is annoying lol

doesntexist said:
Yeah, I have only noticed this when using trial apps as well so I think that's the problem. Maybe its Microsoft's idea of making you want to buy the app as the trial version update procedure is annoying lol
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It's happened with free apps also.

Being unable to update to update trial apps is quite a well documented bug with the marketplace and is going to be fixed

this issue can be solved by uninstalling and re-installing the app.

Xard said:
Try deleting the market cache. That's resolved that issues for me on the few occasions it has popped up.
Sent from my T-Mobile G2 using Tapatalk
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Click to collapse
You are speaking of android market - wrong forum
Sent from my Bionix powered Vibrant

Amazon app store and JB 4.2

Since upgrading to JB 4.2 the Amazon app store keeps having me authenticate periodically. I assume that this is related to the JB update, but I haven't seen anyone else mention this issue. Particularly when accessing Tweetcaster Pro is when I see the issue start, but then no other app works correctly.
Just for some background, I wiped my phone yesterday with 4.1 and then installed 4.2. I have the latest version of the app store and have tried clearing cache/data, uninstalling, reinstalling. No help.
So I'd like to know if anyone else is seeing this or if it is just me.
Thanks

Probably just needs a compatibility update, same as every other app that isn't working on 4.2 right now.

WiredPirate said:
Probably just needs a compatibility update, same as every other app that isn't working on 4.2 right now.
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Thanks. I figured that was the case. I would just be more at ease knowing I wasn't alone.

Same behaviour here after updating to 4.2. Hope Amazon is fast with a fix...

Same here - driving me freaking crazy

You may have to redownload the Appstore apk, there seems to be one with a new layout now.
Sent from my Galaxy Nexus using Tapatalk 2

It kept asking me to sign in and when I did it was saying wrong password even though I knew it was right. I only had about 3 paid apps for free that I still used so I just uninstalled them and purchased from the play store and uninstalled the amazon app store.....haven't "bought" a free app in like 3 months...the selection is getting to be crap
Sent from my Nexus 7 using Tapatalk 2

turdbogls said:
haven't "bought" a free app in like 3 months...the selection is getting to be crap
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Click to collapse
Ain't that the truth.

Johnassel said:
Same behaviour here after updating to 4.2. Hope Amazon is fast with a fix...
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Click to collapse
Sorry for you, but glad to hear it. I ended up calling them today and they hadn't heard of any issues. I suspect they know now.

I'm getting the same thing too although my login credentials actually work. The one thing I haven't checked is whether or not these logins are creating a new device authorization every time.
I completely wiped my phone before upgrading to 4.2 and Amazon App store and Verizon FiOS Mobile Remote are the only two apps with issues.

I have the same issue with Forum Runner. Every time I close the app I get signed out and need to re-login every time I open it back up. So annoying but I'm guessing its a 4.2 update thing. I've deleted it and re-downloaded it and it made no difference.
Sent from my cell phone

turdbogls said:
..haven't "bought" a free app in like 3 months...the selection is getting to be crap
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Click to collapse
I know that feel, I just uninstalled it altogether.

WiredPirate said:
I know that feel, I just uninstalled it altogether.
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Unfortunately, I have a few FAOTD that I use frequently, so I have to keep it installed.

pwc realtor said:
The one thing I haven't checked is whether or not these logins are creating a new device authorization every time.
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Click to collapse
They explained to me that everytime you login, it creates a new device instance. They limit it at 25. I hit that mark yesterday.

coreyva said:
Unfortunately, I have a few FAOTD that I use frequently, so I have to keep it installed.
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Click to collapse
I've read that in the past, but it's never been true for me. I use TubeMate from Amazon and dont need the Amazon Market installed to do so.

Having the same issue with the app store. Just got off the phone with amazon and they are aware of the problem and are working on a fix now

coreyva said:
They explained to me that everytime you login, it creates a new device instance. They limit it at 25. I hit that mark yesterday.
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Click to collapse
Ouch! I just logged in to my Amazon account and saw all the "Nexus 7 xx" devices that were registered.
Thanks for the heads up. I deregistered all the new devices.

This worked for me
From another forum I found this solution to work:
1) Delete Google Account
2) Reboot Device
3) Reactivate Google Account
4) Log on with Amazon Appstore App
All apps load and run without need to log on each time now.
I also deleted excess Amazon devices as noted above.

Bishop Scientifics said:
From another forum I found this solution to work:
1) Delete Google Account
2) Reboot Device
3) Reactivate Google Account
4) Log on with Amazon Appstore App
All apps load and run without need to log on each time now.
I also deleted excess Amazon devices as noted above.
Click to expand...
Click to collapse
seems like it does not work for me.
still working for you?

Yeah it does add a new device each time... I have 7! Deleted 6 of them... still same problem.

[Q] [PA-Otter2.54] HBO GO Issue

Alright, so I have an issue. My issue is regarding the HBO GO app. I downloaded it off of the play store and now every time I try to launch it is fails and crashes on start-up. (I've heard that you can edit the build.prop to get this to work; if that's the case, here is my build.prop. If anyone has an heal it would be greatly appreciated.(This is the ROM i'm using.)

Did yiu try wiping cache
Sent from my Amazon Kindle Fire using Tapatalk 2

Yes.

[Q] Minor Amazon Shop issue

Very minor question here. I just completed rooting HD Fire 8.9 8.4.3 and everything seems to be fine except the Amazon Shop link in the bar fails to launch Shop. I keep getting an error. All the other links are fine, and it still seems registered to my account. I searched through some threads and found this mentioned twice, but didn't see any fixes. Is this just a known issue?
Thanks

dvinnola said:
Very minor question here. I just completed rooting HD Fire 8.9 8.4.3 and everything seems to be fine except the Amazon Shop link in the bar fails to launch Shop. I keep getting an error. All the other links are fine, and it still seems registered to my account. I searched through some threads and found this mentioned twice, but didn't see any fixes. Is this just a known issue?
Thanks
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Click to collapse
Sounds like it got updated from google play, uninstall it and it should go back to the stock version, and block it from auto update in google play

jmpiv4 said:
Sounds like it got updated from google play, uninstall it and it should go back to the stock version, and block it from auto update in google play
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Click to collapse
Uninstall Play, or something else? I installed Play and the rest of the google apps from KF first aide.

Sorry I meant Amazon store app

Yup, that was it. I appreciate it. For anyone else, just reinstall the amazonshop.apk.

Lol it just happend me again today, I'm going to try to detach it from market using titanium backup. That should help

Error 927, And All Potential Solutions Have Failed...

Here it is in a nutshell: Error 927 on ANY download, any app, any game, be it paid or free, on my Nexus 7 (2013) FHD. I've done the following:
- Cleared the data and cache for the Google Play Store, Download Manager, and Google Services Framework.
- Uninstalled updates for the Google Play Store and Google Services Framework.
- Deleted and re-added my Google account.
- Rebooted.
- Hard reset.
- Downgraded to 4.3 and re-upgraded to 4.4.2.
- Tried to download the apps and games from the Google Play website, and get "An unexpected error has occured. Please try again later."
- Changed the filter and proxy settings on my Cisco router.
- Switched to LTE, and... same thing.
- Created another Google account, and it worked, but I will NOT be forced to re-purchase the apps I've spent nearly $80.00 on over the years, or upload my music collection to Google Music again.
- Reached out to Google for help, and... crickets.
I'm at the end of my rope. If this isn't resolved soon, I'm returning the Nexus to Wal-Mart. I've NEVER had this sort of issue before, even with my first-generation Nexus 7. I've had Android tablets since my Motorola Xoom awhile back. I've ALWAYS had Android tablets. I'd hate to have to abandon Android because of this idiocy, but I may have to do so. I don't want to have to go with Apple for both my smartphone and tablet, but it's starting to look that way.
If anyone has any suggestions that aren't listed above, please, help me out. I love my Nexus 7, but without apps and games, it's pretty worthless.
Thanks in advance.

Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
abarax said:
- Downgraded to 4.3 and re-upgraded to 4.4.2.
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Click to collapse
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor

Pandae said:
Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
All web browsing and pre-installed apps work just fine. Just any attempts to update those apps, or install any other apps from Google Play, fail with error 927.
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor
Click to expand...
Click to collapse
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.

abarax said:
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.
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Click to collapse
Are you able to install apps on another device with the same account? If not it may be a problem with your account...

Dexxon said:
Are you able to install apps on another device with the same account? If not it may be a problem with your account...
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Click to collapse
I know his pain I have flashed reflashed installed stock and im using a atrix 2 with ics 4.0.4
im hoping its a google server problem and it will be fixed

I was having the same problem for the last two days and I went to settings/Google account and noticed there was a sync error with sound search for Google play and I manually synced it and now apps download .
Sent from my Nexus 5 using Tapatalk

I went into my account removed my devices from it on the web and signed in on my phone now it works
Sent from my MB865 using Tapatalk

I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.

dawiseguy77 said:
I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.
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Click to collapse
I'm having the exact same problem now for a few days. I called Google support and they are aware of the problem and had no resolution. I was told too bad basically.
Out of curiosity, for those having this issue, did you upgrade to a 4.4.2 ROM?

I updated to stock rooted 4.3 galaxy note 2 Verizon and it happens on all of my gmail accounts too
Sent from my SCH-I605 using Tapatalk

I have the same problem. Ran across this thread doing a search for the error 927. Running a Verizon HTC One and an LG G Pad 8.3. Both have the same problems, and i too have called Google several times. Their answer was to call HTC. I was livid. I changed my password, but was only a temporary fix until I made a purchase from the Play store. Then the error came back. I realize i am in the Nexus 7 forums but wanted to chime in since the problem is happening to me too. Hopefully Google comes up with a fix. Too much money tied up to just create new account, which does work by the way.

Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk

dawiseguy77 said:
Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk
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I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk

planedoc said:
I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk
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Yeah Google making me mad too
Sent from my SCH-I605 using Tapatalk

Same boat. I did everything the original poster did as well. Called into play store support and eventually got passed off to tier 2 support. Haven't heard anything in over a week.
The issue affects every device I log into with my account. Originally showed rpc:s-7 error, now 927.
Anyone with this problem find a solution? Again, I've done everything the op posted. In the past I've been able to correct the problem. But this time, no go.

Have the same problem... In every device I'm using with my account... 3 tablets, 2 cell phones. Spent more than 400 dollars in apps.. Can't download, nor even update. Always error 927. Changed password and problem persists.. It's obviously a problem with my account.. Wonder what could I do.

Have you tried installing apps from Google Play on a computer?

Hello, just an update...
My problem has gone... Seems it was from google side.
Too bad I had to flash my cel 3 times before I realized it was happening to all my devices.
Don't know if the password change had anything to do with the fix since, at least, it didn't work immediately.
If you encounter the same problem don't panic... give it a little time, hopefully it fixes on its own.
Thank you very much.