Netflix issues, anyone else? - T-Mobile Samsung Galaxy Note 3

I just updated Netflix from the market and now the videos won't stream. Keeps saying connection error. I've rebooted, wiped cache and even tried to reinstall the app, but when entering my login info, it says please check your date and time settings. I rolled back to a later version of Netflix I had backed up and when loading the screen will go black.
My Internet connection is good and my account is good because I can stream and watch Netflix on my Note 10.1. I can login to the netflix website as well. I was going to call them but I'm pretty sure they would just tell me to reboot, re install and that would be it.
Anyways, I'm wondering if anybody else is having issues with Netflix on their Note 3. Wondering if it has anything to do with root or something. I'm running MyRom1.1 as well

Sistum Id said:
I just updated Netflix from the market and now the videos won't stream. Keeps saying connection error. I've rebooted, wiped cache and even tried to reinstall the app, but when entering my login info, it says please check your date and time settings. I rolled back to a later version of Netflix I had backed up and when loading the screen will go black.
My Internet connection is good and my account is good because I can stream and watch Netflix on my Note 10.1. I can login to the netflix website as well. I was going to call them but I'm pretty sure they would just tell me to reboot, re install and that would be it.
Anyways, I'm wondering if anybody else is having issues with Netflix on their Note 3. Wondering if it has anything to do with root or something. I'm running MyRom1.1 as well
Click to expand...
Click to collapse
I just updated my netflix on my note 3 and note 8.0. On both devices are working good. just letting you know. I am unrooted.
Sent from my SM-N900T using xda premium

Working fine for me. Rooted. Stock deodexed Rom..... now on my Google tv in the bedroom. ? That's another story. The other 2 gov boxes are fine ...
Sent from my SM-N900T using Tapatalk

fleity said:
i think a dev mentioned that in a thread but i can't really remember which however i guess that it is "normal" behaviour
Click to expand...
Click to collapse
Yes I'm having the same issue I'm running rooted note 3 Tmobile my rom is MYROM I downgraded back to the previous versions and it works fine now just don't update for the moment.
Sent Via Tmobile note 3

troyd28 said:
Yes I'm having the same issue I'm running rooted note 3 Tmobile my rom is MYROM I downgraded back to the previous versions and it works fine now just don't update for the moment.
Sent Via Tmobile note 3
Click to expand...
Click to collapse
What version of Netflix did you roll back to? I tried rolling back on mine and I kept getting a blank screen. Even used Titanium backup fixer after restoring and says check Internet connectivity.

Version 2.1.2 build 787 I have the same rom you have and was having the same problem I'm waiting to see if any permanent solution for over at the myrom section nothing yet I tried setting it to Canada time zone but still same thing but get that version it's a temporary fix for now.
Sent Via Tmobile note 3

I have heard of this issue on the SGS4, but the solution was simple, uninstall the App, restart phone then reinstall the App. Can't say for positive if it will work, but it was recommended for S4 and worked.
Sent from my SM-N900T using xda app-developers app

Netflix
Netflix stream works on wifi fine. The problem is between T-mobile and Netflix. On Jedi Elite.
Sistum Id said:
I just updated Netflix from the market and now the videos won't stream. Keeps saying connection error. I've rebooted, wiped cache and even tried to reinstall the app, but when entering my login info, it says please check your date and time settings. I rolled back to a later version of Netflix I had backed up and when loading the screen will go black.
My Internet connection is good and my account is good because I can stream and watch Netflix on my Note 10.1. I can login to the netflix website as well. I was going to call them but I'm pretty sure they would just tell me to reboot, re install and that would be it.
Anyways, I'm wondering if anybody else is having issues with Netflix on their Note 3. Wondering if it has anything to do with root or something. I'm running MyRom1.1 as well
Click to expand...
Click to collapse

this looks fixed. please confirm

Related

[Q] Nexus 7 LTE cannot connect to Netflix

I just receive "We're unable to connect to netflix right now. Please try again later". I've googled and tried a few solutions, clearing data, uninstalling, rebooting, updating android. I am on JLS36C btw
Cheers for any help
jarrodstrachan said:
I just receive "We're unable to connect to netflix right now. Please try again later". I've googled and tried a few solutions, clearing data, uninstalling, rebooting, updating android. I am on JLS36C btw
Cheers for any help
Click to expand...
Click to collapse
I don't think Netflix currently works on 4.3. I have been able to sign in to Netflix on my LTE N7 and on my G-Note II (running CM 10.2), but any time I try to start a stream, any number of bad things happen - the message you get, an FC or worse, the app just vanishes. This may be covered elsewhere, but I am not sure it can be solved until Netflix does something...
da_ferreira said:
I don't think Netflix currently works on 4.3. I have been able to sign in to Netflix on my LTE N7 and on my G-Note II (running CM 10.2), but any time I try to start a stream, any number of bad things happen - the message you get, an FC or worse, the app just vanishes. This may be covered elsewhere, but I am not sure it can be solved until Netflix does something...
Click to expand...
Click to collapse
Mine works fine. I get an error every now and again, but an uninstall/reinstall always fixes it. WiFi version though.
Not true I use Carbon rom and even used to use it on the stock ROM and I am able to watch shows on netflix on my LTE nexus using ATT network. It must be something else causing your device not to be able to connect.
I have no problem watching Netflix either on my LTE N7 (tried only over Wi-Fi). Haven't had to play with uninstall/reinstall either, but have had to sign in multiple times. That's the only sort of glitch I've found.
Sent from my Nexus 7 using xda app-developers app
Dude just get a warranty exchange that's my advice
Sent from my LTE Nexus 7

Error 927, And All Potential Solutions Have Failed...

Here it is in a nutshell: Error 927 on ANY download, any app, any game, be it paid or free, on my Nexus 7 (2013) FHD. I've done the following:
- Cleared the data and cache for the Google Play Store, Download Manager, and Google Services Framework.
- Uninstalled updates for the Google Play Store and Google Services Framework.
- Deleted and re-added my Google account.
- Rebooted.
- Hard reset.
- Downgraded to 4.3 and re-upgraded to 4.4.2.
- Tried to download the apps and games from the Google Play website, and get "An unexpected error has occured. Please try again later."
- Changed the filter and proxy settings on my Cisco router.
- Switched to LTE, and... same thing.
- Created another Google account, and it worked, but I will NOT be forced to re-purchase the apps I've spent nearly $80.00 on over the years, or upload my music collection to Google Music again.
- Reached out to Google for help, and... crickets.
I'm at the end of my rope. If this isn't resolved soon, I'm returning the Nexus to Wal-Mart. I've NEVER had this sort of issue before, even with my first-generation Nexus 7. I've had Android tablets since my Motorola Xoom awhile back. I've ALWAYS had Android tablets. I'd hate to have to abandon Android because of this idiocy, but I may have to do so. I don't want to have to go with Apple for both my smartphone and tablet, but it's starting to look that way.
If anyone has any suggestions that aren't listed above, please, help me out. I love my Nexus 7, but without apps and games, it's pretty worthless.
Thanks in advance.
Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
abarax said:
- Downgraded to 4.3 and re-upgraded to 4.4.2.
Click to expand...
Click to collapse
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor
Pandae said:
Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
All web browsing and pre-installed apps work just fine. Just any attempts to update those apps, or install any other apps from Google Play, fail with error 927.
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor
Click to expand...
Click to collapse
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.
abarax said:
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.
Click to expand...
Click to collapse
Are you able to install apps on another device with the same account? If not it may be a problem with your account...
Dexxon said:
Are you able to install apps on another device with the same account? If not it may be a problem with your account...
Click to expand...
Click to collapse
I know his pain I have flashed reflashed installed stock and im using a atrix 2 with ics 4.0.4
im hoping its a google server problem and it will be fixed
I was having the same problem for the last two days and I went to settings/Google account and noticed there was a sync error with sound search for Google play and I manually synced it and now apps download .
Sent from my Nexus 5 using Tapatalk
I went into my account removed my devices from it on the web and signed in on my phone now it works
Sent from my MB865 using Tapatalk
I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.
dawiseguy77 said:
I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.
Click to expand...
Click to collapse
I'm having the exact same problem now for a few days. I called Google support and they are aware of the problem and had no resolution. I was told too bad basically.
Out of curiosity, for those having this issue, did you upgrade to a 4.4.2 ROM?
I updated to stock rooted 4.3 galaxy note 2 Verizon and it happens on all of my gmail accounts too
Sent from my SCH-I605 using Tapatalk
I have the same problem. Ran across this thread doing a search for the error 927. Running a Verizon HTC One and an LG G Pad 8.3. Both have the same problems, and i too have called Google several times. Their answer was to call HTC. I was livid. I changed my password, but was only a temporary fix until I made a purchase from the Play store. Then the error came back. I realize i am in the Nexus 7 forums but wanted to chime in since the problem is happening to me too. Hopefully Google comes up with a fix. Too much money tied up to just create new account, which does work by the way.
Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk
dawiseguy77 said:
Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk
Click to expand...
Click to collapse
I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk
planedoc said:
I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Yeah Google making me mad too
Sent from my SCH-I605 using Tapatalk
Same boat. I did everything the original poster did as well. Called into play store support and eventually got passed off to tier 2 support. Haven't heard anything in over a week.
The issue affects every device I log into with my account. Originally showed rpc:s-7 error, now 927.
Anyone with this problem find a solution? Again, I've done everything the op posted. In the past I've been able to correct the problem. But this time, no go.
Have the same problem... In every device I'm using with my account... 3 tablets, 2 cell phones. Spent more than 400 dollars in apps.. Can't download, nor even update. Always error 927. Changed password and problem persists.. It's obviously a problem with my account.. Wonder what could I do.
Have you tried installing apps from Google Play on a computer?
Hello, just an update...
My problem has gone... Seems it was from google side.
Too bad I had to flash my cel 3 times before I realized it was happening to all my devices.
Don't know if the password change had anything to do with the fix since, at least, it didn't work immediately.
If you encounter the same problem don't panic... give it a little time, hopefully it fixes on its own.
Thank you very much.

[Q] New YouTube update doesn't work with Note 10.1 2014?

I updated the youtube app, and it does not work now. Constantly crashes. So i unistalled the update, and it works fine. Anybody else have the problem with the new YouTube update?
jcannon318 said:
I updated the youtube app, and it does not work now. Constantly crashes. So i unistalled the update, and it works fine. Anybody else have the problem with the new YouTube update?
Click to expand...
Click to collapse
No mine's fine??
thomlh said:
No mine's fine??
Click to expand...
Click to collapse
Interesting. I don't know what the hell is wrong!
jcannon318 said:
Interesting. I don't know what the hell is wrong!
Click to expand...
Click to collapse
Yeah I did and I got fed up so did the following.
I force stopped it, cleared all data and cache then uninstalled it. Then I went back and updated it (as you cant uninstall completely) and now its working fine but tbh YouTube app always has issues...I think Samsung and Google need to fix it.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Geordie Affy said:
Yeah I did and I got fed up so did the following.
I force stopped it, cleared all data and cache then uninstalled it. Then I went back and updated it (as you cant uninstall completely) and now its working fine but tbh YouTube app always has issues...I think Samsung and Google need to fix it.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Click to expand...
Click to collapse
Gunna give this a try. Thank u!
Sent from my ZeroLemon Powered Galaxy Note 3
I uninstalled updates and it worked, then it went back to not working upon reinstalling them. I am using viral popup youtube player untill this gets sorted...i actually like it better tbh
Sent from my SM-P600 using Tapatalk
Personally I like tubemate... Not only does it offer all the functions of youtube app but it also allows the downloading of the video's. Arather convenient little feature when you don't have much of a downloading limit...
My note3 and nexus 7 both experienced this. The comments are full of the same complaint. Pretty sure Google messed something up.
Sent from behind your couch while chillin with the Boogeyman!
The same thing happened to me. YouTube kept force closing and refused to start. So I uninstalled all updates, and reverted back to the older build with the classic YouTube logo. A real PITA for sure, but call me crazy, the image quality is noticeably better on the old build when viewed on the Galaxy Note 10.1 2014. Glad it's not just me experiencing this issue.

Anyone tested Netflix on 10.5?

How the Netflix app running, smooth?
Netflix runs great on mine. Depending on your connection. If I use my phone for connection and in Sprint spark territory I receive HD content. Same for home network.
Yes Netflix is gorgeous on the 10.5. Give it about 30 seconds or so for the HD movie to buffer and it looks incredible.
The Netflix and youtube apps have been optimized by Samsung for this device. They look spectacular. It's third party video apps that suffer with extreme Pixelation and ghosting in dark scenes. Such as Crackle, Cable Provider Apps and other streaming services.
Mine doesn't even let me activate it, I mean, I'm just entering the app for the first time, when I enter my Email and password is telling me that the device can't be activated, I called Netflix and the only thing they told me was to uninstall it and reinstall it and when I told them that this one came pre-installed that I can't uninstall it just turn it off, he didn't even know what to tell me.
They are telling me to contact Samsung, so go figure...
erasat said:
Mine doesn't even let me activate it, I mean, I'm just entering the app for the first time, when I enter my Email and password is telling me that the device can't be activated, I called Netflix and the only thing they told me was to uninstall it and reinstall it and when I told them that this one came pre-installed that I can't uninstall it just turn it off, he didn't even know what to tell me.
They are telling me to contact Samsung, so go figure...
Click to expand...
Click to collapse
I'm getting the same error. Tried clearing the data and signing in again, but now it won't even let , me get that far. Just getting the device cannot be activated error.
litesout said:
I'm getting the same error. Tried clearing the data and signing in again, but now it won't even let , me get that far. Just getting the device cannot be activated error.
Click to expand...
Click to collapse
Please call Netflix and/or Samsung so they know that this isn't an isolated problem and worth together to fix it.
I called Samsung and basically told me to reset to factory, I asked them if they guarantee me that doing that will fix my issue and they couldn't, so I told them that I wasn't in the mood of just wasting hours that took me to set this today just to see if that fixes it and if at least they have a reliable backup solution where I could simply reset and restore I'd do it, but not with the joke they call Kies, and that I have had all their Galaxies s, both Gears and now the Tab S, so I do like them but must admit that their backup solution is a joke and is a shame that they seem to not care about do something at least like LG has.
I called back Netflix and this time they were asking and escalating the call and in waiting for a call back.
Just for curiosity and trying to cover all the bases, are you on the Continental US? I live in Puerto Rico and I'm just wondering if this could be some Region issue.
Just to let you know that after trying all day at the office where I'm the System Manager so I have full online access as usual with all my previous and actual android devices, and after talking to Samsung and Netflix guys I just cane home and guess what, I could activate Netflix without a hiccup, so what can be different with this Netflix app on this Tablet that is the first device that I couldn't activate the Netflix app but everything else was working perfectly, even more, I used the OEM browser and Chrome and went to Netflix and login from there and saw everything perfectly, so the proviene was always the Netflix App.
Let me wait for Netflix call as they haven't call yet and see what they think after I explain this to them.
The Netflix app has worked flawlessly for me from day 1.
Netflix worked for me right from the get go and it was one of the first things I tried when I got my 8.4".
The picture looks great, I'm not even sure what the highest resolution one can stream using Netflix.
I was able to get it working as well. I went into the application manager and uninstalled the update. Then, let it reupdate from the Google Play store and it worked fine.
litesout said:
I was able to get it working as well. I went into the application manager and uninstalled the update. Then, let it reupdate from the Google Play store and it worked fine.
Click to expand...
Click to collapse
They never called me yesterday, but after trying at home and worked I'm sure they just re-adjusted something on their end, that's the only explanation why suddenly it worked after not working for a full day, I'm assuming that they just changed something and let me try it again by myself instead of call me, that can explain why yours is working now also. I did what you are mentioning here about 5 times and nothing worked before, so if now is working then maybe something was changed after my couple of calls.
robertc88 said:
Netflix worked for me right from the get go and it was one of the first things I tried when I got my 8.4".
The picture looks great, I'm not even sure what the highest resolution one can stream using Netflix.
Click to expand...
Click to collapse
Netflix streams 4k video now, breaking bad, and ghostbusters I know for sure are 4k. I don't know if it will convert or look better though on the Samsung tab S? Let me know if you notice any difference?
I picked up the 8.4 S yesterday and I think it's clear that this is the best device for Netflix I have ever used. I checked out both the 8.4 and the 10.5 at the dealer and felt that the 8.4 was superior due to the pixel density giving it a sharper look.
To some extent I didn't feel the 10.5 was any better than the Note 10.1 2014 and I have always felt that video was a bit blurry on the larger screens. The display density on the 8.4 is just perfect and Netflix and Youtube are impressive.
I got the 10.5. 32Gb. Love it. No problem seeing up Netflix. When I started the the stock Netflix app it requested an update. After that it run smoothly.
Sent from my SM-T800 using XDA Free mobile app
I noticed some of you said that Netflix was already installed. For some reason mine wasn't.
I wonder why?
As I thought there was an exclusive Netflix app for the tab s. If I download Netflix from play store is it the same app?
Also for those that have the Netflix app pre installed is it not deletable then?
Mine came with Netflix pre installed. I can't delete it, only uninstall the updates.
litesout said:
Mine came with Netflix pre installed. I can't delete it, only uninstall the updates.
Click to expand...
Click to collapse
Mine also came with pre installed Netflix. When I tried to run it, it promenade me to upgrade the app. After the upgrade it run flawlessly.
Sent from my SM-T800 using XDA Free mobile app
Got my galaxy tab s in the UK with no previous installed Netflix. Downloaded the app from Google play and it just hangs on the signing in page. Very frustrating.
geeeoner said:
Got my galaxy tab s in the UK with no previous installed Netflix. Downloaded the app from Google play and it just hangs on the signing in page. Very frustrating.
Click to expand...
Click to collapse
Got my Tab s 4G from 3 UK and all works perfectly so far, even got he on Netflix compared to my partners tab 2.
Sent from my SM-T805 using XDA Premium 4 mobile app

Problems with Playstore

Hi
I have got a new Redmi note 8T recently and it was a nightmare setting it up. Mostly because some apps did not install easily (over WiFi)
Eventually, just as I was about to give up and return it, I tried with 4G and they installed fine.
I assumed maybe the phone was trying to do too much at once but now the problems are exactly the same with updates. Some go in fast and perfect, others just crawl and get stuck.
I have cleared the playstore app cache, rebooted phone but still not right.
Anyone seen this before or can advise on a solution?
Phone was of Amazon UK, using in the UK
The WiFi itself is good surfing the net and when run tests.
Cheers
Sent from my Redmi Note 8T using Tapatalk
Joca14 said:
Hi
I have got a new Redmi note 8T recently and it was a nightmare setting it up. Mostly because some apps did not install easily (over WiFi)
Eventually, just as I was about to give up and return it, I tried with 4G and they installed fine.
I assumed maybe the phone was trying to do too much at once but now the problems are exactly the same with updates. Some go in fast and perfect, others just crawl and get stuck.
I have cleared the playstore app cache, rebooted phone but still not right.
Anyone seen this before or can advise on a solution?
Phone was of Amazon UK, using in the UK
The WiFi itself is good surfing the net and when run tests.
Cheers
Click to expand...
Click to collapse
Looks like Play Store itself has an issue, I had it with my note 8. They seem to have addressed the issue recently though, so give the latest version a try.
https://www.apkmirror.com/apk/google-inc/google-play-store/google-play-store-19-1-52-release/
Also try clearing data of Play Services.
Thanks, just updated it.
After my starter post, I decided to update apps over 4G and the problem was still there. Seems the problem is random??
An app that I struggled to update last night, just flew in over WiFi this morning.
[emoji849]
Sent from my Redmi Note 8T using Tapatalk
Joca14 said:
Thanks, just updated it.
After my starter post, I decided to update apps over 4G and the problem was still there. Seems the problem is random??
An app that I struggled to update last night, just flew in over WiFi this morning.
[emoji849]
Click to expand...
Click to collapse
Play store is an odd thing to work with, sometimes things work and sometimes they don't.
Give it some time and see if it resolves itself.
Thanks for the help to who replied.
I have reset it again and started again from scratch.
To be honest, I think the issue was random with the play store.
It seems OK now.
Sent from my Redmi Note 8T using Tapatalk

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