Develop Bugs

Help Write / Copy / Sync Music after ICS update

OK the other week I updated to ICS as I have said in other posts and have not been able to unlock the bootloader because of the kernel version (587).
I use double twist which is a good app to use in a itunes type style app.
Question 1
Has ICS locked my ext mem card somehow so I cannot copy manually? (I doubt it but I have to ask)
Question 2
What can I do to resolve this? (Apart from down grading the kernel etc and the unlocking)
Thanks you gods of xda!

have not been able to unlock the bootloader because of the kernel version (587).
Click to expand...
Click to collapse
W... what..? As far as I know kernel have nothing to do with bootloader unlocking.
Do these steps and if you've got "yes" then use official method if "no" then google testpoint method and read a lot because I'm not sure if this is safe or will work.
"1. Enter *#*#7378423#*#* on your phone dialer to access the service menu.
2. Go to Service info > Configuration > Rooting Status. Check if Bootloader unlock allowed says Yes in this section.
Has ICS locked my ext mem card somehow so I cannot copy manually? (I doubt it but I have to ask)
Click to expand...
Click to collapse
Nope.
What can I do to resolve this? (Apart from down grading the kernel etc and the unlocking)
Click to expand...
Click to collapse
Reformat sdcard or/and do a factory reset.

2. Go to Service info > Configuration > Rooting Status. Check if Bootloader unlock allowed says Yes in this section.
Click to expand...
Click to collapse
Click to expand...
Click to collapse
Says NO
So if I reformat my sd card I will lose all data on there. Not that bothered about the music and vids etc but I suppose I will have to reinstall any apps I have assigned to sd card.
Thanks
pypcier said:
W... what..? As far as I know kernel have nothing to do with bootloader unlocking.
Do these steps and if you've got "yes" then use official method if "no" then google testpoint method and read a lot because I'm not sure if this is safe or will work.
"1. Enter *#*#7378423#*#* on your phone dialer to access the service menu.
2. Go to Service info > Configuration > Rooting Status. Check if Bootloader unlock allowed says Yes in this section.
Nope.
Reformat sdcard or/and do a factory reset.
Click to expand...
Click to collapse

Nath316 said:
Says NO
So if I reformat my sd card I will lose all data on there. Not that bothered about the music and vids etc but I suppose I will have to reinstall any apps I have assigned to sd card.
Thanks
Click to expand...
Click to collapse
Just as a note I have resolved this issue with a workaround. I removed my sd card and connected it to my laptop with the Sony E adapter usb dongle
This allowed me to edit the files and then copy / sync across with Double Twist
Once I put the sd card back in the phone it registered and all my tunes were in place.
To me it looks like something on the phone was stopping me editing my folders etc.

[Q] Recover deleted photos

Hi All,
Phone Model - Galaxy Nexus i9250
Android Version - 4.3
Build Number - JWR66Y
I accidentally deleted few of the photographs from the gallery day before yesterday, I wanted to restore the photos and I googled around and found some some softwares which are capable of doing that
My phone is not rooted so I don't have SuperUser permissions
Wondershare Dr. Fone for android - It is able to detect my phone but it says "SU" permissions needs to be granted
I have a file recovery software installed on PC so I can use it get the data recovered from phone, but my Galaxy Nexus is being detected by the PC as "Portable Media Player" instead of a USB storage device. So any way I can make my phone be detected as USB storage device by my PC

Any help ?

I do not believe you can connect Gnex as mass storage device, I believe some have tried but I recall it always ending in failure (search xda for galaxy nexus mass storage, or tuna mass storage or something like that for more details or to see if anyone was ever able to get that working)
rooting is fairly easy though if you need su(superuser aka root permission) and I believe there are ways to do that without having to wipe the device fully.
I will try to help you find that method of rooting if you need it and would like to try so that you can attempt using an application that requires su(but even then it might not be able to fully recover everything you hope for. But could for sure be worth the try )
Let me know if you need help finding the info
---------- Post added at 07:24 AM ---------- Previous post was at 07:15 AM ----------
I did just find something else on this.
Someone mentioned that they used nexus root toolkit to make a full backup of device(which can also be done using adb I believe) and you don't need root perms to do that.
They then scanned that with recovery program and got back most of what they had deleted.
Problem arises if you have been using device a LOT since deleting the files and the deleted blocks have started to get overwritten. (I might suggest making the full backup, placing that onto a USB drive or sdcard, that way you can just scan that drive with program and hopefully get results you are looking for since THAT can be mounted as mass storage device)

Recovering deleted video

My friend deleted a very important video from her Xperia Z1 Compact. The video was recorded with camera and stored in internal storage. Is there ANY way to recover it? Internal storage is mounted through MTP when connected to PC, so I can't do it via PC. Is there any way to connect internal storage as mass storage so I'm able to dig through it with a software on PC?
If not, there are apps for Android which can do this but they require root. This phone is not rooted and it's under warranty, but she said that the video is very important so she's ready to risk the phone and lose warranty. I've done rooting hundred times on my old X10 phone, but never on my Z1 (yes, I have it too, but c6903, not compact) so I'm a total newbie here. There's a 14.4.A.0.157 firmware on the phone currently (android 4.4.4) and as far as I know, I'll have to flash .108 first, root the device and then flash .157 again. But, would this wipe data on internal storage? If not, there's still a high possibility that something will overwrite the deleted video, since this is a free location now?
What should I do?

It might be possible to connect the phone to PC in USB Debugging mode, open a command prompt and adb pull the internal storage to the PC then dig through it with recovery software. Not sure if it will work but might be worth a try and make sure you have correct drivers installed to use adb. Good luck

spudata said:
It might be possible to connect the phone to PC in USB Debugging mode, open a command prompt and adb pull the internal storage to the PC then dig through it with recovery software. Not sure if it will work but might be worth a try and make sure you have correct drivers installed to use adb. Good luck
Click to expand...
Click to collapse
Thank you for your answer! I tried this: adb pull/ \test and it pulled everything to C:\test but while it was doing, in CMD I saw a lot messages "Ignored special file ...." etc. and I tried with Recuva to deep scan that folder but it didn't found not a single one deleted file. Am I doing something wrong or it's not possible to do this in that way? Maybe another program instead Recuva?

xplod2841 said:
Am I doing something wrong or it's not possible to do this in that way? Maybe another program instead Recuva?
Click to expand...
Click to collapse
I've yet to see a success story of recovering something deleted from the internal memory.

XperienceD said:
I've yet to see a success story of recovering something deleted from the internal memory.
Click to expand...
Click to collapse
You're saying that this is impossible or almost impossible? If it is, tell me now, before I proceed with rooting the device. Don't want to risk the phone and void the warranty for nothing.

xplod2841 said:
You're saying that this is impossible or almost impossible? If it is, tell me now, before I proceed with rooting the device. Don't want to risk the phone and void the warranty for nothing.
Click to expand...
Click to collapse
I'm saying based on the number of times People have tried and failed the odds suggest it's more likely to be impossible than possible.

I've rooted the phone successfully and tried with Disk Digger app. It found 100+ deleted MP4 files, but if I understood right, those are not mp4 files but sectors containing mp4 data, and I can't do nothing with them. Each of them contains a few MBs and this video was 1080p and more than 5 minutes length so it should have a few hundred MBs. So, this app is practically useles, as long as it doesn't join all those sectors and give me a full video.
So I proceeded to this method: http://forum.xda-developers.com/gal...de-internal-memory-data-recovery-yes-t1994705
But I have problems with it. My post with screenshoots is on the last page (last post). This thread is in the nexus forum so it could be that there's something different on our Xperia Z1 Compact. Can somebody take a look and see if I'm typing something wrong?
What are other possibilities to create a complete image of internal storage, now when I have root access?

xplod2841 said:
What are other possibilities to create a complete image of internal storage, now when I have root access?
Click to expand...
Click to collapse
None of your screen shots are showing in the thread, but the partition number doesn't look quite right to me so this might help finding the right one - http://forum.xda-developers.com/showthread.php?t=2450045.

XperienceD said:
None of your screen shots are showing in the thread, but the partition number doesn't look quite right to me so this might help finding the right one - http://forum.xda-developers.com/showthread.php?t=2450045.
Click to expand...
Click to collapse
Thank you for warning me, I didn't even notice. That's because I'm stupid: I uploaded my photos to my dropbox, and shared the link but I thought that if I shared link, a direct link to photo will be visible as well, but it was visible only to me
Thanks for this link, I'll try.

xplod2841 said:
Thanks for this link, I'll try.
Click to expand...
Click to collapse
No worries, you've shown a bit more persistence but you're on your own at this stage with any trial error. Fingers crossed.

XperienceD said:
No worries, you've shown a bit more persistence but you're on your own at this stage with any trial error. Fingers crossed.
Click to expand...
Click to collapse
Thanks! It's not me who is persistent, I wouldn't problably do all this if this was my phone and my video, but this is not my phone. I'm just doing a favour to my friend and now when I've already rooted the phone, it would be shame to give up.

How to unlock *.dm files on other phones (Not LG)

Hi everyone.
A few weeks ago, I was the owner of an LG G4 Phone.
Unfortunatelly, it came with a factory problem, and now it's dead.
Now I'm using an HTC.
I had some locked files using the "Content lock" option, and send them to the SD card.
But now, on my HTC, of course I can't open them.
Does someone know how this can be done?
Maybe someone could export an apk for this, like "content lock.apk" ???
Hope there's a workarround for this.
Thanks in advance!!!

You can't do anything. The DRM keys are specific to your phone. If things are locked or encrypted and you transfer phones, there is NOTHING you can do. G4 uses hardware based encryption. Even transferring it to another G4 would be pointless.

Buuuu, OK. Thanks for the quick response.
Sent from my HTC One M9PLUS using XDA Premium 4 mobile app

same lg g4, locked files .DM gone
folder got renamed, i still have all the dm files, same phone, logins etc, but locked files is empty....what can i do, was a lot of photos!!!!

lazee486 said:
folder got renamed, i still have all the dm files, same phone, logins etc, but locked files is empty....what can i do, was a lot of photos!!!!
Click to expand...
Click to collapse
same problem with me.
please give me a solution?
how can u solve this problem?

junaid1989 said:
same problem with me.
please give me a solution?
how can u solve this problem?
Click to expand...
Click to collapse
I have the same problem with it. Mine was in the state of boot loop until it die.
Is it possible to unlock the .dm files on my sd card after I fixed my own LG G4 ?

Solution
yupraha said:
I have the same problem with it. Mine was in the state of boot loop until it die.
Is it possible to unlock the .dm files on my sd card after I fixed my own LG G4 ?
Click to expand...
Click to collapse
junaid1989 said:
same problem with me.
please give me a solution?
how can u solve this problem?
Click to expand...
Click to collapse
hey, i had this problem with my LG G3 D850 AT&T and what i did was connect the phone to the pc and copying the locked files in another folder. Then i searched in my phone and the problem was solved, the files y copyed apperead and the files that were in the original folder. Srry for my english, im not a native speaker but i hope you got the idea and solve the problem as i did.
Greetings from Dominican Republic

I've hunted everywhere for a solution to this. I have over 100 photos locked through the LG G5 I had (I now have a Samsung S7) & can't find any way of unlocking them.
Please can someone point me in the direction of how this can be solved, if it can. I see Tadp0le on this thread says it's can't - is this still the case?
Thanks

I have a fix!
Ive read through a few posts who's problem seems similar to mine in that I locked files on my phone on the SD card and cant get them unlocked. I changed the SD Card and when I wanted to get the files back it was telling me it failed to unlock them and all the photos had a ".dm" attached to the file name.
To solve this I put all the files from the SD Card on my computer, connected phone with new SD card and copied over the folder into the new SD card. When I went into the image folder and selected "Show Locked files" and nothing appeared........
What I did next was select a photo already in the phone and locked it and because its a new SD card it asked me to set up the lock password and once done, it locked the photo and it disappeared. Then this time, when I chose to show the files it opened and had not only the photo i'd just added but also the folder i'd imported with all the images!
You will need an LG phone to get these files unlocked so if you've bricked your phone, either get another LG or ask a friend you can trust who has an LG
Hope this helps someone

fix
rockluvva said:
I've hunted everywhere for a solution to this. I have over 100 photos locked through the LG G5 I had (I now have a Samsung S7) & can't find any way of unlocking them.
Please can someone point me in the direction of how this can be solved, if it can. I see Tadp0le on this thread says it's can't - is this still the case?
Thanks
Click to expand...
Click to collapse
hey , i did mine just now. i got the idea from one of the post on this page
move the locked file to the computer , lock a new picture or video on your phone. Move the locked files on your computer back to the sd card, but put it in the same folder of the picture/ video you just locked.
They will all show up it locked files on your phone ( it might not show up right away though)
---------- Post added at 12:06 AM ---------- Previous post was at 12:01 AM ----------
PhantomFX said:
Ive read through a few posts who's problem seems similar to mine in that I locked files on my phone on the SD card and cant get them unlocked. I changed the SD Card and when I wanted to get the files back it was telling me it failed to unlock them and all the photos had a ".dm" attached to the file name.
To solve this I put all the files from the SD Card on my computer, connected phone with new SD card and copied over the folder into the new SD card. When I went into the image folder and selected "Show Locked files" and nothing appeared........
What I did next was select a photo already in the phone and locked it and because its a new SD card it asked me to set up the lock password and once done, it locked the photo and it disappeared. Then this time, when I chose to show the files it opened and had not only the photo i'd just added but also the folder i'd imported with all the images!
You will need an LG phone to get these files unlocked so if you've bricked your phone, either get another LG or ask a friend you can trust who has an LG
Hope this helps someone
Click to expand...
Click to collapse
you re the man ! To be honest , i didnt really get what you meant, but it gave me the idea of how to do it. I fixed it thanks to you

On another LG phone, login with same google account which was logged in while locking
*.dm files are encrypted files of LG, normally photos and videos. If you have locked It in any lg device it can be unlocked by any recent lg phone logged in with same google account which was used to lock .
Suppose you have locked some photos using LG G3 & the device was logged in with [email protected]. The locked files get .dm extension. You have some how backed up those .dm files and now your LG G3 is lost/dead.
1.Lend any of your friend's LG phone (LG G2/G3/G4/G5/V10/V20)
2.login the device with [email protected]. (same google account which was logged in while locking).
3. Transfer .dm files to any folder of Sdcard and RESTART.
4. Open Gallery--> open any image--> click option(3dots)--> lock-- > set pin and backup email
(step 4 not necessary if pin already set for locking)
5. Open gallery--> Click on option(3dots) and select "show locked files"
6. YOU WILL BE ABLE TO SEE all locked files including those you want to unlock.:good:
7.Unlock files you want to unlock and now .dm extension is gone.
8.you can tranfer and be able to view those files to any device.
9. Say thanks to you friend who allowed to lend his phone anf ofcourse me too. :victory::victory::victory:

Fix addendum (cannot be unlocked from different google account then locked it)
Thank you! Thank you! Thank you!! I was finally able to retrieve some really important locked pictures.
I had one issue with the instructions below. When I added my gmail account to the phone and then followed steps 4 and 5 it still automatically associated the lock with the primary gmail account instead of the one I added (and had originally locked the photos with).
Instead do as follows
Settings->Security->content lock->(if you already set up a lock on the phone put in the password you just set up)->google account->Choose account that ORIGINALLY locked the files-> ok->set lock.
Afterwards go back to the gallery and follow the rest of the steps(4 to the end). Voila! Pictures are finally unlocked!
Thank you all again because without your fix I never would've fixed my issue.
Kujurdm said:
*.dm files are encrypted files of LG, normally photos and videos. If you have locked It in any lg device it can be unlocked by any recent lg phone logged in with same google account which was used to lock .
Suppose you have locked some photos using LG G3 & the device was logged in with [email protected]. The locked files get .dm extension. You have some how backed up those .dm files and now your LG G3 is lost/dead.
1.Lend any of your friend's LG phone (LG G2/G3/G4/G5/V10/V20)
2.login the device with [email protected]. (same google account which was logged in while locking).
3. Transfer .dm files to any folder of Sdcard and RESTART.
4. Open Gallery--> open any image--> click option(3dots)--> lock-- > set pin and backup email
(step 4 not necessary if pin already set for locking)
5. Open gallery--> Click on option(3dots) and select "show locked files"
6. YOU WILL BE ABLE TO SEE all locked files including those you want to unlock.:good:
7.Unlock files you want to unlock and now .dm extension is gone.
8.you can tranfer and be able to view those files to any device.
9. Say thanks to you friend who allowed to lend his phone anf ofcourse me too. :victory::victory::victory:
Click to expand...
Click to collapse

When ever i lock a video on my lg g5 it becomes corrupted and does not unlock it any solution?

content lock lg v20 , unlock pictures lg v20
memuller said:
Hi everyone.
A few weeks ago, I was the owner of an LG G4 Phone.
Unfortunatelly, it came with a factory problem, and now it's dead.
Now I'm using an HTC.
I had some locked files using the "Content lock" option, and send them to the SD card.
But now, on my HTC, of course I can't open them.
Does someone know how this can be done?
Maybe someone could export an apk for this, like "content lock.apk" ???
Hope there's a workarround for this.
Thanks in advance!!!
Click to expand...
Click to collapse
Hi , I had this problem and it seems to be an LG software issue , today i decided to solve it , i took the locked files and transferred them just outside the folder they were in , i then went back to unlock the content with my pin and email address , it will then show your files and a padlock on the top right hand side , click the padlock and there you go , its unlocked.

Hi
Hi
I really need help
My lg g5 broke and i have some lock photos in my sd card
I bought samsung galaxy s8 but i cant open dm.png
Please help me

It worked, thanks

.dm file unlock assist
Hi. to successfully unlock your photos that are classified as .dm files on other phones or your computer, try unlocking them on the phone they're stored on. From there you should have no issue viewing them on another phone or your computer when you transfer them over. I had the same issue earlier with my photos, now I'm good.

Before i root my LG G4, i take out my SD card and after proceed, i went through couple errors for rooting which was not compatible with my LG G4. After a day of frustrating because i had to setup my info like a new phone couple times but after rooting, setup info again and inserting my SD Card, i dicided to check my "SHOW LOCKED FILES" but ask for enter new pin but when i got in, my files were not displaying and when i chick, it said " LOOK TO ANOTHER GOOGLE ACCOUNT AND CANNOT BE OPENED." I knew i add back all the account i knew i had including my Google account but still my files doesn't show. I switch between both account and nothing still. hAVE LIKE 2,000 + FILES LOCK TO SOME IDK GOOGLE ACCOUNT BUT can someone can someone help me PLEASE!?????????

I lost a bunch of locked photos when my LG G4 died. On my LG G8, I want to keep these photos backed up on my PC so this doesn't happen again. Problem is, even after unlocking the photos on the LG G8, then copy them over to the PC, the files still show up as jpg.dm (again, they were unlocked before copying) and cannot be viewed on the PC when you want to see the photos on your large PC screen. Any solutions to this?

Study on Decryption of Files Encrypted by LG Gallery App
I'm sure someone with encryption knowledge, can create an app to decrypt "dm" files
"Thesis on study on the decryption of files encrypted by the LG Gallery application"
In google: "popup podownload LGEID2" and download the pdf.
I can donate for development

[SW FAILURE] Lost all pictures on mate 20

Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community

kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?

PhoneTechShop said:
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?
Click to expand...
Click to collapse
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:

kidamnesiac said:
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:
Click to expand...
Click to collapse
No photos gone... Really weird how she done it.. This never happens... She musted done something else..

Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse

jskasia said:
Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
Click to expand...
Click to collapse
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?

kidamnesiac said:
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?
Click to expand...
Click to collapse
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...

Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
PhoneTechShop said:
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...
Click to expand...
Click to collapse

jskasia said:
Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
Click to expand...
Click to collapse
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten

PhoneTechShop said:
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten
Click to expand...
Click to collapse
Phone has been switched off that night immediately, after the test to recovery through standard software failed...

kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator

firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I wasn't even on the latest 9.1 but still on 9.0 Version, but I see I'm not the only one in this situation. I'm trying to get in touch with Huawei but no luck so far other than "sorry for what happened... "

I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!

kidamnesiac said:
I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!
Click to expand...
Click to collapse
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?

PhoneTechShop said:
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?
Click to expand...
Click to collapse
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!

kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....

Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse

PhoneTechShop said:
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....
Click to expand...
Click to collapse
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.

jskasia said:
Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
Click to expand...
Click to collapse
I'm afraid I read your post after deleting the folder from the pc (when I finished renaming all the files, I removed the original recovered folder)
I can try to reconstruct the process and post some screenshots asap

kidamnesiac said:
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.
Click to expand...
Click to collapse
So you said u didn't use recovery software and in last of your message u saying u been using recovery software???