Develop Bugs

[Q] Desperate newbie with deleted files problem….help please!!

I have a real cry for help!
Somehow all my pictures disappeared from my Galaxy Nexus. My only possible explanation (since it could not have decided to delete them itself!) is that I must have been a complete idiot and last night when I thought I was deleting a video I had just taken I must deleted the camera directory itself. This is supported by the fact that there was no ‘camera’ directory when I looked this morning. I then took a new photo and the directory reappeared. I have plenty of experience with PC’s but I’m a newbie with smartphones. I figured if I don’t write any more files to the phone then most of the actual data should still be there so I hoped to do some kind of undelete.
I’ve done some research and it looks like the ‘feature’ of only connecting as an MTP device (rather than USB mass storage) is potentially a killer blow. Without an assigned drive letter it seems that none of the usual recovery programmes will recognise the phone.
In theory an alternative might be to take a complete image of the phone contents and somehow recover the data from here?
I am pretty desperate as I have five months of pictures/videos of my kids etc, and most of that data must still be on the phone – but how to get to it?
Finally – yes I am a complete plonker, I shouldn’t have made such a stupid mistake and I should have backed up the phone or the pictures. I have learned my lesson. But given that, is there anything I can do?
BTW - the phone came from 3 network (via a reseller) and I have not touched it with respect to unlocking/rooting etc. It is in the state I received it.
HELP please!
Thanks very much...........

I believe the MTP vs. USB Mass storage would be a driver thing. There are many different versions of drivers so its possible there are ones that will mount the phone with a drive letter. I can think of some other things to try (Boot into fastboot mode by turning phone off then powering on by holding power, volume up and volume down at the same time and holding till it vibrates). You could also try Disk Management under windows to see if you can assign a letter
In the future I highly recommend setting up a google account and using Google Photo/Instant Upload to keep a backup of your photos. You dont even have to sync anything else

Thanks for your suggestions, much appreciated.
I’ve now tried going into fastboot mode and connecting to PC but no joy – Windows recognises there is a device connected (usually ID’d as an OMAP4440) but can’t find a driver.
Disk Management also doesn’t show the Nexus as a drive and therefore won’t allow a Drive letter to be assigned.

Try these (obviously no guarantees and I havent used any personally)
https://play.google.com/store/apps/details?id=fahrbot.apps.undelete
http://android-photo-recovery.com/tutorials/deleted-file-recovery-for-google-nexus-phones.html
EDIT: Found another:
http://www.wondershare.com/disk-utility/recover-deleted-photos-from-nexus-s-and-galaxy-nexus.html

Thanks again, I appreciate all suggestions. Yes I have come across these and unfortunately they don’t solve my issue. The last two are amongst those I’d seen reported as not working as they need a drive letter. I had installed both anyway but found that to be true (
The first requires root access which I don’t have. If I understand correctly, to root I’ll need to unlock the bootloader first, and unlocking will erase all the data anyway??

Unfortunately, you are out of luck. You cannot mount the storage on a GNex in USB Mass Storage mode, and I am pretty sure that none of the "undelete" programs that run in Android support ext4 (which is what our GNex internal storage is formatted).
If you are running 4.0.1 or 4.0.2, you can still get root access without losing your data (but not on 4.0.4), but I can't see how it will help you given what I mentioned above.

I am on 4.04 so sounds like I can't get root access without overwriting, can I roll back to 4.01/2 without overwriting the data? (sounds unlikely but I have to ask - I upgraded from 4.02 without losing data....).
If not, is there a way to get a data image without rooting? That way at least I have the data preserved if at some future point it becomes possible to do an undelete on Ext4 data??

Gavdroid said:
[snip]
can I roll back to 4.02/3 without overwriting the data?
Click to expand...
Click to collapse
Unfortunately no.
Gavdroid said:
If not, is there a way to get a data image without rooting? That way at least I have the data preserved if at some future point it becomes possible to do an undelete on Ext4 data??
Click to expand...
Click to collapse
I believe there are utilities to "do an undelete" on ext4. The problem is how to get access to the data image. I don't really know of any way to pull off the data partition of a GNex to your computer, but it may be possible.
Have a look at this thread. I think shaaXo managed to find a way for your computer to see the memory on the GNex and likely dump it (although it is not very user-friendly).

That sucks. If it's deleted, it's gone for good. Sorry, buddy.
Sent from my Galaxy Nexus using XDA

Thanks very much I will go through that post and see where I get to!
Edit! - uh-oh, taking a quick look it seems you need to use CWM, which I take to be ClockworkMod, which I thought required the phone to be rooted to install it? And if I understand correctly, rooting requires an unlocked bootloader, which wipes your data??
I will take a deeper look in case I've misunderstood (very likely), but am I thinking clearly here?

[Q] GalaxyNexus Deleted all files after connecting to PC [Help]

So I connected it to my laptop to clean up some of my files and folders and to transfer some things onto my pc.
I remember deleting some folder called Mogo-Audiance or something along those lines, as well as another folder that seemed to be unimportant. I try to then move some music files from the download folder into my Music folder (transferring within the phone at this point) but it says theres some error and it can't be moved. I rebooted and replugged tried again no avail. Then tried moving a picture from phone to the computer. Error message again. Reboot once more and this time when I go into MTP only two files remain: Android and Viber. I check my phone itself and all my photos/videos/music are gone. Apps still remain intact however. I already tried Stellar Phoenix Recovery but it won't detect my phone.
Very frustrated and have no idea how to proceed.....
I attached some screenshots showing empty phone folders on pc and phone itself as well as recovery program being unable to detect phone.
Android 4.3 Jellybean-Carrier: WIND Mobile (Canada)

It cannot detect phone because it needs to Mount as USB mass storage device. No external storage= no UMS
You might be able to dump raw IMG somehow of storage and put on flash drive and try to recover... but takes lotta work.
Seems like you deleted something you shouldn't have. Take it as lesson learned to not just delete random files if you don't know what it is

ashclepdia said:
It cannot detect phone because it needs to Mount as USB mass storage device. No external storage= no UMS
You might be able to dump raw IMG somehow of storage and put on flash drive and try to recover... but takes lotta work.
Seems like you deleted something you shouldn't have. Take it as lesson learned to not just delete random files if you don't know what it is
Click to expand...
Click to collapse
I'm actually about to cry. The photos I had on there were invaluable to me, please explain that way that you said I might be able to get it back.

taino001 said:
I'm actually about to cry. The photos I had on there were invaluable to me, please explain that way that you said I might be able to get it back.
Click to expand...
Click to collapse
I'm sorry to hear that.
And also sorry to say I cannot help anymore than providing this information here:
http://forum.xda-developers.com/showthread.php?t=1994705
As I said, it is a lengthy and maybe in depth process but MAY be possible. No guarantee.
I haven't ever had to try this tho so I cannot give any more or better info other than what is in that thread.
Just take your time, use Google for things you cannot understand(you may ask me or here in this thread also for clarification of some steps and if I can help I will) and try not to stress.
And one thing I will recommend for future use is to install G+ and turn on photo sync settings. I have this on. You get 15gb free storage for photos and will backup as you take pictures and videos OR whenever you tell it to.
Or you could use dropbox or similar as that also has a photo sync option available. These things are invaluable in terms of peace of mind for if situation like this ever occurs again.

[Q] Data recovery on Xperia S (rooted)

Hi all,
Just wanted to start by saying, big thanks to DooMLoRD and the rest of the xda-developers forum for providing me the tools to get root access to a friends phone, who has recently accidentally deleted all their photos and videos. If we are successful, I'll definitely be suggesting that they make a donation to Doom for his epic contributions
I'm trying to help them recover the lost media. I know that typically performing data recovery on a phone requires root access, so I have gone ahead and done this. On with...
My question:
I've got an Xperia S running Jellybean (4.1.2) which is rooted. However attempting to use my data recovery tools on the phone, the device is not shown as a storage device. As you may well be aware, the S does not come with external storage. The S also has the 'mass storage mode' removed. Nice one Sony, give professionals another reason to avoid your products in the future...
I don't want to Flash the phone since any added files will start destroying the potentially recoverable data (plus I'd simply rather not format the phone if possible).
Is it possible to mount the internal storage of the Sony Xperia S as a drive so that I can run my PC based data recovery tools on it?
I imagine App Store apps are too lightweight to handle a file-based undeletion. If I could just see the device in my recovery apps I'm sure I'd be in business! I've attempted Recuva and R-Studio.

Doing some more research (like a good little n00b) I imagine I'm going to need SD Mounter.
I'm a little thrown off because 'SD' usually describes SD cards (of which the Xperia S has none). Also, the screenshots (for SD mounter) seem to indicate it's for ICS so I'm not sure if there's going to be a compatibility issue there.
Am I barking up the wrong tree by making this assumption? Should JellyBean have access to the mass storage and the option is simply not showing for some reason? Anyway, I'll continue working under my assumptions until someone suggests otherwise...
To get SD Mounter running, I'm going to need BusyBox. The problem is, I'm trying to read the BusyBox installation FAQ, and I'm finding it very vague. Like...
and save it under the name "busybox"
Click to expand...
Click to collapse
but it does not specify WHERE. Make a folder called 'busybox' on the root folder of the phone? Somewhere on my PC (the page suggests its for the PC rather than the phone)? Also I'm seeing Linux-looking command lines, but I'm on a PC... can I run this via the command prompt in Windows? I downloaded the 'binaries' like it said, but there aren't any executables in here...
Can anyone shed some light?

There's an app called BusyBox Installer, that installs it correctly on my Xperia S. That SD Mounter app works perfectly on 4.1.2, though. I use time to time. It just messes up a bit with Media Scanner, requiring me to do a reboot on the phone to make it work again.
I wish you lot of luck trying to recover your files. I once tried something like that, but came unsuccessful. There were some media I wish I had saved, but it wasn't THAT important, so I just gave up.
Suggest to your friend, though, to get an account on Mega, Box.net or Dropbox. All of them has auto backup of camera media to the server. All of them has options to backup only on WiFi, and even when charging only. The first two has 50 Gb of free storage for life (Box, you just need to sign with your Xperia device), and the later only 2 Gb, but you can get more and more with promotions.
Alternatively, he can enable the Google+ Auto Backup. There is 15 Gb (shared with Gmail and Google Drive) for pictures on original resolution or unlimited on 2048px, compressed. On Google+, though, you have the Auto Awesome, which make some awesome images.
Hope it helped. If I can help any further, just tag me
Sent from my LT26i using Tapatalk

Hey Felimenta97, thanks for your swift response!
Felimenta97 said:
There's an app called BusyBox Installer...
Click to expand...
Click to collapse
I see 'BusyBox Installer' in the Play Store, is that the one? Seems strange that the Play Store would add an app that requires rooting. Just wanna make sure I shouldn't be looking for it somewhere else (plus I'm away from that phone at the moment)
Felimenta97 said:
It just messes up a bit with Media Scanner, requiring me to do a reboot on the phone to make it work again.
Click to expand...
Click to collapse
That's okay. I've warned them this process might even brick their entire phone. They are prepared (I hope) for complete loss/compromised apps
Felimenta97 said:
...I wish you lot of luck trying to recover your files. I once tried something like that, but came unsuccessful...
Click to expand...
Click to collapse
*touches wood*. Gah I'm suddenly 10 times less confident this file recovery is gonna work. Wish me luck! They'll be crushed if I can't get their media back...
Felimenta97 said:
...get an account on Mega, Box.net or Dropbox...
Click to expand...
Click to collapse
Oh trust me, I've already given them the lecture
Thanks for your help!

TheWaste said:
Hey Felimenta97, thanks for your swift response!
I see 'BusyBox Installer' in the Play Store, is that the one? Seems strange that the Play Store would add an app that requires rooting. Just wanna make sure I shouldn't be looking for it somewhere else (plus I'm away from that phone at the moment)
That's okay. I've warned them this process might even brick their entire phone. They are prepared (I hope) for complete loss/compromised apps
*touches wood*. Gah I'm suddenly 10 times less confident this file recovery is gonna work. Wish me luck! They'll be crushed if I can't get their media back...
Oh trust me, I've already given them the lecture
Thanks for your help!
Click to expand...
Click to collapse
As I'm a lazy person, who can't find a way to break quotes into multiple parts (serious, how do you Do that, without having to write the quote code every time? It is not much, but I'm really lazy, so yeah.
Yep, that's the app. There's no reason for Google to block root apps. It's a function of the OS itself, just hidden from users. It's one of the easiest things to do on a Nexus device, after all. It's hidden because, if used without caution, can soft brick your device. But, don't worry, that shouldn't do any harm. At it least it hasn't with my device until now haha
As I said, I had already lost lots of stuff, and I didn't bothered much to go any further to recover it. It was a simply Install Recuva, run on the SD card and see if I could restore anything. Nothing? OK, no worries. As you already mentioned in your first post, avoid at all costs writing new files to the SD Card partition.
About the lecture, yeah, I imagined you had already told them, but it doesn't hurt to tell anyway.
About the SD Card on the Xperia S, another technical info you might or might not know, and also doesn't hurt to tell. Until Android 2.3, devices with a big internal storage required a partition for cache, one for data (apps and their own data), one for system, and one SD Card. The last one in Fat32 (plus others, but those are just too small and insignificant, for most, anyway) Think of a normal hard drive with plenty of partitions. Since Xperia S was developed (and launched) with 2.3 (one of Sony's biggest mistakes with this phone), it had to follow those "guidelines".
With Android 4.0 and beyond, the above mentioned data and SD Card turned into one partition, in Ext4 format. That data partition stores both apps and their data, and also other types of media, like media, documents, and etc. That storage goes into a mounted folder.
Anyway, again, wish you good luck. If they aren't very close friends/relatives, you should charge some money for all the hassle if you recover haha
Sent from my SGP311 using Tapatalk

Felimenta97 said:
how do you Do that, without having to write the quote code every time?
Click to expand...
Click to collapse
Haha, actually I still kinda do. #hen I hit 'reply' I empty the quote block, copy the empty quote block a few times, then copy-paste the parts of the text I'm replying to as I go
Felimenta97 said:
avoid at all costs writing new files to the SD Card partition.
Click to expand...
Click to collapse
Yeah absolutely.
Felimenta97 said:
Until Android 2.3, devices with a big internal storage required a partition for cache, one for data (apps and their own data), one for system, and one SD Card
Click to expand...
Click to collapse
Jeaz. Thank god I don't have to eff around with that!
Felimenta97 said:
With Android 4.0 and beyond, the above mentioned data and SD Card turned into one partition, in Ext4 format. That data partition stores both apps and their data, and also other types of media, like media, documents, and etc. That storage goes into a mounted folder.
Click to expand...
Click to collapse
I don't need to re-format the internal storage of the phone to attempt recovery do I?
Thanks again Felimenta!

TheWaste said:
Haha, actually I still kinda do. #hen I hit 'reply' I empty the quote block, copy the empty quote block a few times, then copy-paste the parts of the text I'm replying to as I go
Yeah absolutely.
Jeaz. Thank god I don't have to eff around with that!
I don't need to re-format the internal storage of the phone to attempt recovery do I?
Thanks again Felimenta!
Click to expand...
Click to collapse
Not in Xperia S case. As I said, it is on Fat32, so it is easily mount-able on Windows.
On any phone with Android 4.0 or more, you'd need a Linux to do the recovery. You can't format it, or else you will turn the device into a really expensive paperweight.
Sent from my SGP311 using Tapatalk

HELP!!!!!!!!!!!!! SD card not recognized

hltetmo running tweaked 4.4.2. 2 days ago, listening to some new music i'm working on, mid-song says music file not supported.rebooted. music not showing up in media player. attempted to go through file browser, gives message "can't enter into "extSDCard" folder: maybe it is not readable? can't format, occasionally get about 5%of my music files. settings show 15.66 gigs available out of 59.47 total. computer doesn't read any folders on it, but Philz touch reads everything? need to save my music!!!!!!!!!! suggestions?

Try odin to stock

xmuertex said:
Try odin to stock
Click to expand...
Click to collapse
don 't see how that would do anything. put card in friends unrooted 3, didn't read, same issue with space used. thought about that, but don't wanna waste time. did factory reset, reflashed rom. computer not even reading

Last thing is format

xmuertex said:
Last thing is format
Click to expand...
Click to collapse
won't let me. on phone or computer. phone gives me progress report, when finished, still shows 15.66 available. computer gives me message, "windows cannot format this drive". tried data recovery programs. each one saves the same 16 pictures. shows nothing else

Sounds like a defective SD, return or throw away

xmuertex said:
Sounds like a defective SD, return or throw away
Click to expand...
Click to collapse
not what i wanted to hear! think it's possible to recover the data?

Is not readable by a PC i doubt it byt see what an expert can say

strange thing is, recovery see every folder and zip. but, laptop, file browsers. nothing. am i looking in the wrong area to fix this?

This happened to me last year. Definitely a bad SD, but I used EaseUS data recovery to get most of my data off of it before RMAing it.

Trying to recover the data now. Gonna take a while, though. 45 plus gigs is a lot. Wish me luck. After I recover what I can, can I format through recovery mode and reuse card, or no?

kabuk1 said:
This happened to me last year. Definitely a bad SD, but I used EaseUS data recovery to get most of my data off of it before RMAing it.
Click to expand...
Click to collapse
RMA?

never mind. didn't think RMA Return Merch. too sleepy

ok so, i mounted through terminal emulator as rw. was able to transfer files over to my computer. but, i still cannot format it. phone goes through he motions, nothing gets deleted. windows laptop and macbook both show it as 1 MB. any suggestions or advice as to how to format through terminal emulator? seems like only option

With the problems you're having, you might want to get a new sd card. There are some good deals on the Samsung evo card at best buy and Amazon today.

That's what I'm probably going to end up doing. :-/

You could try 'parted' on Linux. There's a link to one compiled for Android in XDA somewhere.
Frank

Frank Westlake said:
You could try 'parted' on Linux. There's a link to one compiled for Android in XDA somewhere.
Frank
Click to expand...
Click to collapse
Thanks. I'll look into that. It's crazy. For my card to read, I have to format it through settings. Then everything is available

That's probably because of the type of file system.
So it's all [SOLVED] now?
Frank

No. Lasts about an hour, then stops again. At least I was able to back up everything. As soon as I can afford a new card

[SW FAILURE] Lost all pictures on mate 20

Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community

kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?

PhoneTechShop said:
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?
Click to expand...
Click to collapse
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:

kidamnesiac said:
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:
Click to expand...
Click to collapse
No photos gone... Really weird how she done it.. This never happens... She musted done something else..

Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse

jskasia said:
Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
Click to expand...
Click to collapse
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?

kidamnesiac said:
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?
Click to expand...
Click to collapse
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...

Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
PhoneTechShop said:
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...
Click to expand...
Click to collapse

jskasia said:
Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
Click to expand...
Click to collapse
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten

PhoneTechShop said:
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten
Click to expand...
Click to collapse
Phone has been switched off that night immediately, after the test to recovery through standard software failed...

kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator

firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I wasn't even on the latest 9.1 but still on 9.0 Version, but I see I'm not the only one in this situation. I'm trying to get in touch with Huawei but no luck so far other than "sorry for what happened... "

I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!

kidamnesiac said:
I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!
Click to expand...
Click to collapse
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?

PhoneTechShop said:
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?
Click to expand...
Click to collapse
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!

kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....

Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse

PhoneTechShop said:
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....
Click to expand...
Click to collapse
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.

jskasia said:
Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
Click to expand...
Click to collapse
I'm afraid I read your post after deleting the folder from the pc (when I finished renaming all the files, I removed the original recovered folder)
I can try to reconstruct the process and post some screenshots asap

kidamnesiac said:
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.
Click to expand...
Click to collapse
So you said u didn't use recovery software and in last of your message u saying u been using recovery software???