Hey guys!
I was at a concert last night and took some photos/videos with my ZL. But when I tried to transfer them to my computer, I got some problems. All I did was:
> Connected my ZL to PC via usb in MTP mode
> Created a new folder in my computer
> Opened the desired folder (in this case, Internal Strorage > DCIM > 100ANDRO)
> Then, I simply dragged the 100ANDRO folder to the new one I created
But after doing this, some trouble: the 100ANDRO disappeared from my phone internal storage and appeared EMPTY inside the folder I created before. Result: I've lost all the photos and videos.
I don't even know if I'm posting on the right area, but all I want is to recover the disappeared files. Tried to google a solution. I even found it, but for that I have to root my phone, and I don't want to do this 'cause it's in warranty period yet.
Questions: Can I have my photos/videos back without rooting my phone? If I really have to root it to have my photos/videos back, what I have to do? Do someone knows what happened? PLEASE HELP MEEEE :crying:
@EDIT
Okay, I realized that the only way is rooting my phone. Can anyone explain step-to-step or indicate a thread that a noob can understand?
C6503, KitKat 4.4.2 running on 10.5.A.0.230 with unlocked bootloader
leonardohideki said:
Hey guys!
I was at a concert last night and took some photos/videos with my ZL. But when I tried to transfer them to my computer, I got some problems. All I did was:
> Connected my ZL to PC via usb in MTP mode
> Created a new folder in my computer
> Opened the desired folder (in this case, Internal Strorage > DCIM > 100ANDRO)
> Then, I simply dragged the 100ANDRO folder to the new one I created
But after doing this, some trouble: the 100ANDRO disappeared from my phone internal storage and appeared EMPTY inside the folder I created before. Result: I've lost all the photos and videos.
I don't even know if I'm posting on the right area, but all I want is to recover the disappeared files. Tried to google a solution. I even found it, but for that I have to root my phone, and I don't want to do this 'cause it's in warranty period yet.
Questions: Can I have my photos/videos back without rooting my phone? If I really have to root it to have my photos/videos back, what I have to do? Do someone knows what happened? PLEASE HELP MEEEE :crying:
Click to expand...
Click to collapse
Well maybe you accidentally put it somewhere...
Are you using 4.3 or 4.4?
AndreIrawan97 said:
Well maybe you accidentally put it somewhere...
Are you using 4.3 or 4.4?
Click to expand...
Click to collapse
I'm using 4.4, with 10.5.A.0.230.
you removed device without close usb conection.
It's normal lose data when do this way.
that things were on SD, i think you'll see nomore. Or, use another ZL and copy the original files.
Adilson Casula said:
you removed device without close usb conection.
It's normal lose data when do this way.
that things were on SD, i think you'll see nomore. Or, use another ZL and copy the original files.
Click to expand...
Click to collapse
I didn't remove the device before I realized the trouble I was in. By the way, I've done this process so many times before and never had a problem like this, always safely removing my device.
The photos and videos were on Internal Storage. If them were on the SD card, I think I could recover the files; but since I can't connect my ZL in USB Mass Storage mode, pc applications can't scan it to try to recover the files.
I found some ways to try to recover the files w/ an application named DiskDigger, for Android. But in order to use it, I have to root my device first. Anyone ever used this app? Does it really works? What's the best, safely or simply way to root my device for a noob like me? I'm using a C6503 running 4.4 on 10.5.A.0.230 with unlocked bootloader.
why can't connect in MSC?
Adilson Casula said:
why can't connect in MSC?
Click to expand...
Click to collapse
According to some information I found over the internet, Google disabled Mass Storage mode in newer Android versions.
settings / Xperia conectivity / usb xonectivity / USB connection mode
---------- Post added at 11:49 AM ---------- Previous post was at 11:49 AM ----------
is that you're talking?
Adilson Casula said:
settings / Xperia conectivity / usb xonectivity / USB connection mode
---------- Post added at 11:49 AM ---------- Previous post was at 11:49 AM ----------
is that you're talking?
Click to expand...
Click to collapse
Yep. But the Internal Storage isn't available in Mass Storage mode, only the SD card. Since the photos I want to recover were on the internal storage, it don't works for me.
Can you indicate me the best/easier way to root my phone?
leonardohideki said:
Yep. But the Internal Storage isn't available in Mass Storage mode, only the SD card. Since the photos I want to recover were on the internal storage, it don't works for me.
Can you indicate me the best/easier way to root my phone?
Click to expand...
Click to collapse
try it
http://forum.xda-developers.com/showpost.php?p=52850196&postcount=7
leonardohideki said:
I didn't remove the device before I realized the trouble I was in. By the way, I've done this process so many times before and never had a problem like this, always safely removing my device.
The photos and videos were on Internal Storage. If them were on the SD card, I think I could recover the files; but since I can't connect my ZL in USB Mass Storage mode, pc applications can't scan it to try to recover the files.
I found some ways to try to recover the files w/ an application named DiskDigger, for Android. But in order to use it, I have to root my device first. Anyone ever used this app? Does it really works? What's the best, safely or simply way to root my device for a noob like me? I'm using a C6503 running 4.4 on 10.5.A.0.230 with unlocked bootloader.
Click to expand...
Click to collapse
After a heavy data loss I managed to recover all my photos with DiskDigger.
Works from both, internal and external storage, it is a great app :good:
Adilson Casula said:
try it
http://forum.xda-developers.com/showpost.php?p=52850196&postcount=7
Click to expand...
Click to collapse
I tried to follow the instructions in the link you posted, but I have problems with the second step. It redirects me to this thread, but since I don't have recovery and can't flash the kernel that is disponibilized, I got an error that says that it cant write the boot 'cause remote command is not allowed or something like this. So, I can't flash the kernel with recovery and can't root. Some tips about this?
you must have a unlocked bootloader.
i think your is locked.
Dial *#*#7378423#*#* . Then go to -> "Service Info" -> "Configuration". If there is:
Bootloader unlock allowed - Yes << this means that your Bootloader is Locked
Bootloader Unlocked - Yes << this means that your bootloader is unlocked
Adilson Casula said:
you must have a unlocked bootloader.
i think your is locked.
Dial *#*#7378423#*#* . Then go to -> "Service Info" -> "Configuration". If there is:
Bootloader unlock allowed - Yes << this means that your Bootloader is Locked
Bootloader Unlocked - Yes << this means that your bootloader is unlocked
Click to expand...
Click to collapse
Ok, so my device allows me to unlock my bootloader... I read in somewhere here in xda that having my bootloader unlocked cause the loss of the Bravia Engine 2. Is it really true? Or it's a risk that may occur?
My G4 818P went to a boot loop yesterday. Found that it's usual hardware problem for that model.
LG service is ready to replace motherboard for free.
But in that case I will lose all my data on internal storage, whereas I can still see and touch it.
What I found at the moment:
I can't use Recovery mode as the model still have locked bootloader
can boot in *Download mode*, and run `Send_Command.exe` (used in the rooting procedure for LG devices)
The last thing allows me to sent some unix-like commands to the phone body, I can see all the files on the Internal SD (/data/media/0), can even see their content in the console using `cat` command. The problem is that I can't copy them outside the phone. External SD can't be mounted. At least I don't know if `mount` command blaming since STDERR is not available.
In addition:
I found a @jacob019 version (http://forum.xda-developers.com/showpost.php?p=60557353&postcount=454) of `Send_Command.exe`, hoping to modify it to extract the data somehow;
Another option I found is eMMC Raw Tool, which works with download mode to copy phone partitions on many Qualcomm-based devices, but it doesn't see my phone.
Really appreciate any ideas or help!
Anyone?
Ready to pay for any help. Thank you!
go to a phone service? locally? they have more experience with this kind of stuff and can easily solve it.
Eventually, I found the solution for the problem.
I could download full internal memory by using a hardware module called Octopus (http://octopusbox.com/eng/news/details/572). I hired it in a phone service.
It creates an image file of whole the partitions on the phone. Later you can use it with R-Studio to get access to different partitions and files.
Hi @carmalius - I have hit a similar problem. My H818P has died and not able to boot. Could you please provide details as to how you were able to recover data.
Thanks a lot in advance....
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?
PhoneTechShop said:
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?
Click to expand...
Click to collapse
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:
kidamnesiac said:
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:
Click to expand...
Click to collapse
No photos gone... Really weird how she done it.. This never happens... She musted done something else..
Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
jskasia said:
Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
Click to expand...
Click to collapse
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?
kidamnesiac said:
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?
Click to expand...
Click to collapse
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...
Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
PhoneTechShop said:
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...
Click to expand...
Click to collapse
jskasia said:
Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
Click to expand...
Click to collapse
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten
PhoneTechShop said:
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten
Click to expand...
Click to collapse
Phone has been switched off that night immediately, after the test to recovery through standard software failed...
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I wasn't even on the latest 9.1 but still on 9.0 Version, but I see I'm not the only one in this situation. I'm trying to get in touch with Huawei but no luck so far other than "sorry for what happened... "
I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!
kidamnesiac said:
I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!
Click to expand...
Click to collapse
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?
PhoneTechShop said:
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?
Click to expand...
Click to collapse
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....
Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse
PhoneTechShop said:
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....
Click to expand...
Click to collapse
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.
jskasia said:
Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
Click to expand...
Click to collapse
I'm afraid I read your post after deleting the folder from the pc (when I finished renaming all the files, I removed the original recovered folder)
I can try to reconstruct the process and post some screenshots asap
kidamnesiac said:
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.
Click to expand...
Click to collapse
So you said u didn't use recovery software and in last of your message u saying u been using recovery software???