Lg G4 Locked files HELP - G4 Q&A, Help & Troubleshooting

Hello,
i had an Lg g4 with a micro sd card filled with lots of photos and videos that i had under the "Locked files" section of gallery, my phone got wet and is no longer functioning but the SD card is OK. is there any way other then buying a new Lg G4 that i can unlock the encryption and recover the files? they are .DM files.. i have looked online and can't find anything..
any help would be appreciated

help please ... how to again unlock dm files

junaid1989 said:
help please ... how to again unlock dm files
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So far there's no solution for it.
I have the same problem with you mate ..... :crying:

Related

Picture location in internal memory

Hi all,
After an accident, I had loose my phone in the water. After dry it, The SD card is not yet recognize.
I had tried an other one ( that working on other device) but not recognize, and my SD is recognize by the other phone.
Could you please help me?
I need it to save my picture. Without the SD card, the camera won't do the picture.
M.
"My arc is rooted."
Keep drying it.
Sent from myushi
I dry each part of it still 2 weeks now but no sd recognize :s
manix0 said:
I dry each part of it still 2 weeks now but no sd recognize :s
Click to expand...
Click to collapse
Take it to a service centre, sounds like hardware damage.
Sent from myushi
my arc is too old to put it to device centre.
so I try to find solution to use it like it is but many issues :s. The most import one is picture.
I can't do the picture because it want to store it to sd card.
Is it possible to change directory?
Thnaks for your help :good:
manix0 said:
my arc is too old to put it to device centre.
so I try to find solution to use it like it is but many issues :s. The most import one is picture.
I can't do the picture because it want to store it to sd card.
Is it possible to change directory?
Thnaks for your help :good:
Click to expand...
Click to collapse
sdcard\DCIM\100ANDRO <-- Pictures taken using Sony Camera
sdcard\DCIM\Camera <-- Pictures taken using AOSP Camera
sdcard/pictures/screenshots <-- Screenshots
Best Regards,
[email protected]€r..
Thanks for your help but i don t have access to sd card due to water accident.
Up .
Do you have idea?
Download lgCamera from market:it let you choose the storage location.
Inviato da me!
manix0 said:
Hi all,
After an accident, I had loose my phone in the water. After dry it, The SD card is not yet recognize.
I had tried an other one ( that working on other device) but not recognize, and my SD is recognize by the other phone.
Could you please help me?
I need it to save my picture. Without the SD card, the camera won't do the picture.
M.
"My arc is rooted."
Click to expand...
Click to collapse
Maybe,what i'm gonna say sounds stupid but give it a try.Try flashing the software i't might fix the problem.I would try that if i were you.Good luck hope you'll fix it
Sent from my LT15i using xda premium
Hi,
I had flsh it several time since my probleme but no solution.... :s
I had installed lg camera but i can t change the value in the option of storage. when I click on it the window that appear is blank ....
Thanks for your help
manix0 said:
Hi,
I had flsh it several time since my probleme but no solution.... :s
I had installed lg camera but i can t change the value in the option of storage. when I click on it the window that appear is blank ....
Thanks for your help
Click to expand...
Click to collapse
You have to click on folder picture..
arcatarc said:
You have to click on folder picture..
Click to expand...
Click to collapse
I don t have icon .
On other settings / format of file names and under folder to save photo and video (/mnt/sdcard/DCIM/Camera
If I click on it to change it, it open new windows with nothing else that 3 button ( default/apply/cancel) but no other info or file directory !!!
manix0 said:
I don t have icon .
On other settings / format of file names and under folder to save photo and video (/mnt/sdcard/DCIM/Camera
If I click on it to change it, it open new windows with nothing else that 3 button ( default/apply/cancel) but no other info or file directory !!!
Click to expand...
Click to collapse
Try adding this line in build.prop
#camera DCIM dir. 0:sd only; 1:nand only; 2,sd first
ro.camera.dcim=1
how it is possible?
manix0 said:
how it is possible?
Click to expand...
Click to collapse
you need a file explorer like root explorer.
When your phone's wet, did you try to open it? Because if you do so, maybe it got shorted, maybe you should bring it to the authorized servc. Center
Sent from my LT18 using xda premium

[Q] Mass storage or MTP on bricked E-975

Hi! I've got some questions about e-975.
Firstly - I am noob in LG smartphones, i bought it, because of price and performance.
Secondly - Sorry for my poor english.
I've bricked it today (i don't know what i did wrong, all seemed ok, because while i freegeed my phone there were only "out of space" errors, so it's normal, backup folder was created in FreeGee direction and boot images were there too).
1. When I rebooted my phone after FreeGee'ing , phone stuck on LG logo- is it soft-brick right?
2. I don't want to reflash my phone with loss of all data, is it possible to turn on mass storage or mtp mode in any way? (I would to copy Titanium Backup folder from my phone, i need saved progress of games that i play xD )
3. Do i have to flash this big KDZ file or whether can i use "TeenyBin" for fix my brick phone (i would rather use TeenyBin because of my poor connection speed - 384kbps - yes, you can laugh because of it , but i don't know ,does it will work).
I hope that someone will help me, or if there is similar topic, someone will enlight me and will help my anyway.
Thanks in advance
EDIT:
I've unbricked my phone Moderators, please delete this thread.
Hi, i am facing a similar problem..i have a bricked symbian phone and i have some data on it which i want to retrieve.I want to connect it to pc via mass storage as my pc is not recognizing it. How do i do it..can you tell me how you managed to unbrick it or connect to the pc? Thanks
LGNPST app for softbrick just search it on xda forum or google

can i recover deleted images?

Hi guys sorry if this was asked before , i just bought the galaxy note 3 , and i cant make it be like an external HD , it will show up as if it was a media device, i'm trying to recover a deleted picture though DR,Fone but it doesnt let me , i guess it's beccause of the MTP option, is there a way , i can recover photos using other ways that is not diskdigger? again sorry if this was posted before , i will appreciate your help.
If your photos were saved on a SD card I guess you could try use a card reader to recover files.

G4 boot loop, really need to recover data

My G4 818P went to a boot loop yesterday. Found that it's usual hardware problem for that model.
LG service is ready to replace motherboard for free.
But in that case I will lose all my data on internal storage, whereas I can still see and touch it.
What I found at the moment:
I can't use Recovery mode as the model still have locked bootloader
can boot in *Download mode*, and run `Send_Command.exe` (used in the rooting procedure for LG devices)
The last thing allows me to sent some unix-like commands to the phone body, I can see all the files on the Internal SD (/data/media/0), can even see their content in the console using `cat` command. The problem is that I can't copy them outside the phone. External SD can't be mounted. At least I don't know if `mount` command blaming since STDERR is not available.
In addition:
I found a @jacob019 version (http://forum.xda-developers.com/showpost.php?p=60557353&postcount=454) of `Send_Command.exe`, hoping to modify it to extract the data somehow;
Another option I found is eMMC Raw Tool, which works with download mode to copy phone partitions on many Qualcomm-based devices, but it doesn't see my phone.
Really appreciate any ideas or help!
Anyone?
Ready to pay for any help. Thank you!
go to a phone service? locally? they have more experience with this kind of stuff and can easily solve it.
Eventually, I found the solution for the problem.
I could download full internal memory by using a hardware module called Octopus (http://octopusbox.com/eng/news/details/572). I hired it in a phone service.
It creates an image file of whole the partitions on the phone. Later you can use it with R-Studio to get access to different partitions and files.
Hi @carmalius - I have hit a similar problem. My H818P has died and not able to boot. Could you please provide details as to how you were able to recover data.
Thanks a lot in advance....

How to unlock *.dm files on other phones (Not LG)

Hi everyone.
A few weeks ago, I was the owner of an LG G4 Phone.
Unfortunatelly, it came with a factory problem, and now it's dead.
Now I'm using an HTC.
I had some locked files using the "Content lock" option, and send them to the SD card.
But now, on my HTC, of course I can't open them.
Does someone know how this can be done?
Maybe someone could export an apk for this, like "content lock.apk" ???
Hope there's a workarround for this.
Thanks in advance!!!
You can't do anything. The DRM keys are specific to your phone. If things are locked or encrypted and you transfer phones, there is NOTHING you can do. G4 uses hardware based encryption. Even transferring it to another G4 would be pointless.
Buuuu, OK. Thanks for the quick response.
Sent from my HTC One M9PLUS using XDA Premium 4 mobile app
same lg g4, locked files .DM gone
folder got renamed, i still have all the dm files, same phone, logins etc, but locked files is empty....what can i do, was a lot of photos!!!!
lazee486 said:
folder got renamed, i still have all the dm files, same phone, logins etc, but locked files is empty....what can i do, was a lot of photos!!!!
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same problem with me.
please give me a solution?
how can u solve this problem?
junaid1989 said:
same problem with me.
please give me a solution?
how can u solve this problem?
Click to expand...
Click to collapse
I have the same problem with it. Mine was in the state of boot loop until it die.
Is it possible to unlock the .dm files on my sd card after I fixed my own LG G4 ?
Solution
yupraha said:
I have the same problem with it. Mine was in the state of boot loop until it die.
Is it possible to unlock the .dm files on my sd card after I fixed my own LG G4 ?
Click to expand...
Click to collapse
junaid1989 said:
same problem with me.
please give me a solution?
how can u solve this problem?
Click to expand...
Click to collapse
hey, i had this problem with my LG G3 D850 AT&T and what i did was connect the phone to the pc and copying the locked files in another folder. Then i searched in my phone and the problem was solved, the files y copyed apperead and the files that were in the original folder. Srry for my english, im not a native speaker but i hope you got the idea and solve the problem as i did.
Greetings from Dominican Republic
I've hunted everywhere for a solution to this. I have over 100 photos locked through the LG G5 I had (I now have a Samsung S7) & can't find any way of unlocking them.
Please can someone point me in the direction of how this can be solved, if it can. I see Tadp0le on this thread says it's can't - is this still the case?
Thanks
I have a fix!
Ive read through a few posts who's problem seems similar to mine in that I locked files on my phone on the SD card and cant get them unlocked. I changed the SD Card and when I wanted to get the files back it was telling me it failed to unlock them and all the photos had a ".dm" attached to the file name.
To solve this I put all the files from the SD Card on my computer, connected phone with new SD card and copied over the folder into the new SD card. When I went into the image folder and selected "Show Locked files" and nothing appeared........
What I did next was select a photo already in the phone and locked it and because its a new SD card it asked me to set up the lock password and once done, it locked the photo and it disappeared. Then this time, when I chose to show the files it opened and had not only the photo i'd just added but also the folder i'd imported with all the images!
You will need an LG phone to get these files unlocked so if you've bricked your phone, either get another LG or ask a friend you can trust who has an LG
Hope this helps someone
fix
rockluvva said:
I've hunted everywhere for a solution to this. I have over 100 photos locked through the LG G5 I had (I now have a Samsung S7) & can't find any way of unlocking them.
Please can someone point me in the direction of how this can be solved, if it can. I see Tadp0le on this thread says it's can't - is this still the case?
Thanks
Click to expand...
Click to collapse
hey , i did mine just now. i got the idea from one of the post on this page
move the locked file to the computer , lock a new picture or video on your phone. Move the locked files on your computer back to the sd card, but put it in the same folder of the picture/ video you just locked.
They will all show up it locked files on your phone ( it might not show up right away though)
---------- Post added at 12:06 AM ---------- Previous post was at 12:01 AM ----------
PhantomFX said:
Ive read through a few posts who's problem seems similar to mine in that I locked files on my phone on the SD card and cant get them unlocked. I changed the SD Card and when I wanted to get the files back it was telling me it failed to unlock them and all the photos had a ".dm" attached to the file name.
To solve this I put all the files from the SD Card on my computer, connected phone with new SD card and copied over the folder into the new SD card. When I went into the image folder and selected "Show Locked files" and nothing appeared........
What I did next was select a photo already in the phone and locked it and because its a new SD card it asked me to set up the lock password and once done, it locked the photo and it disappeared. Then this time, when I chose to show the files it opened and had not only the photo i'd just added but also the folder i'd imported with all the images!
You will need an LG phone to get these files unlocked so if you've bricked your phone, either get another LG or ask a friend you can trust who has an LG
Hope this helps someone
Click to expand...
Click to collapse
you re the man ! To be honest , i didnt really get what you meant, but it gave me the idea of how to do it. I fixed it thanks to you
On another LG phone, login with same google account which was logged in while locking
*.dm files are encrypted files of LG, normally photos and videos. If you have locked It in any lg device it can be unlocked by any recent lg phone logged in with same google account which was used to lock .
Suppose you have locked some photos using LG G3 & the device was logged in with [email protected]. The locked files get .dm extension. You have some how backed up those .dm files and now your LG G3 is lost/dead.
1.Lend any of your friend's LG phone (LG G2/G3/G4/G5/V10/V20)
2.login the device with [email protected]. (same google account which was logged in while locking).
3. Transfer .dm files to any folder of Sdcard and RESTART.
4. Open Gallery--> open any image--> click option(3dots)--> lock-- > set pin and backup email
(step 4 not necessary if pin already set for locking)
5. Open gallery--> Click on option(3dots) and select "show locked files"
6. YOU WILL BE ABLE TO SEE all locked files including those you want to unlock.:good:
7.Unlock files you want to unlock and now .dm extension is gone.
8.you can tranfer and be able to view those files to any device.
9. Say thanks to you friend who allowed to lend his phone anf ofcourse me too. :victory::victory::victory:
Fix addendum (cannot be unlocked from different google account then locked it)
Thank you! Thank you! Thank you!! I was finally able to retrieve some really important locked pictures.
I had one issue with the instructions below. When I added my gmail account to the phone and then followed steps 4 and 5 it still automatically associated the lock with the primary gmail account instead of the one I added (and had originally locked the photos with).
Instead do as follows
Settings->Security->content lock->(if you already set up a lock on the phone put in the password you just set up)->google account->Choose account that ORIGINALLY locked the files-> ok->set lock.
Afterwards go back to the gallery and follow the rest of the steps(4 to the end). Voila! Pictures are finally unlocked!
Thank you all again because without your fix I never would've fixed my issue.
Kujurdm said:
*.dm files are encrypted files of LG, normally photos and videos. If you have locked It in any lg device it can be unlocked by any recent lg phone logged in with same google account which was used to lock .
Suppose you have locked some photos using LG G3 & the device was logged in with [email protected]. The locked files get .dm extension. You have some how backed up those .dm files and now your LG G3 is lost/dead.
1.Lend any of your friend's LG phone (LG G2/G3/G4/G5/V10/V20)
2.login the device with [email protected]. (same google account which was logged in while locking).
3. Transfer .dm files to any folder of Sdcard and RESTART.
4. Open Gallery--> open any image--> click option(3dots)--> lock-- > set pin and backup email
(step 4 not necessary if pin already set for locking)
5. Open gallery--> Click on option(3dots) and select "show locked files"
6. YOU WILL BE ABLE TO SEE all locked files including those you want to unlock.:good:
7.Unlock files you want to unlock and now .dm extension is gone.
8.you can tranfer and be able to view those files to any device.
9. Say thanks to you friend who allowed to lend his phone anf ofcourse me too. :victory::victory::victory:
Click to expand...
Click to collapse
When ever i lock a video on my lg g5 it becomes corrupted and does not unlock it any solution?
content lock lg v20 , unlock pictures lg v20
memuller said:
Hi everyone.
A few weeks ago, I was the owner of an LG G4 Phone.
Unfortunatelly, it came with a factory problem, and now it's dead.
Now I'm using an HTC.
I had some locked files using the "Content lock" option, and send them to the SD card.
But now, on my HTC, of course I can't open them.
Does someone know how this can be done?
Maybe someone could export an apk for this, like "content lock.apk" ???
Hope there's a workarround for this.
Thanks in advance!!!
Click to expand...
Click to collapse
Hi , I had this problem and it seems to be an LG software issue , today i decided to solve it , i took the locked files and transferred them just outside the folder they were in , i then went back to unlock the content with my pin and email address , it will then show your files and a padlock on the top right hand side , click the padlock and there you go , its unlocked.
Hi
Hi
I really need help
My lg g5 broke and i have some lock photos in my sd card
I bought samsung galaxy s8 but i cant open dm.png
Please help me
It worked, thanks
.dm file unlock assist
Hi. to successfully unlock your photos that are classified as .dm files on other phones or your computer, try unlocking them on the phone they're stored on. From there you should have no issue viewing them on another phone or your computer when you transfer them over. I had the same issue earlier with my photos, now I'm good.
Before i root my LG G4, i take out my SD card and after proceed, i went through couple errors for rooting which was not compatible with my LG G4. After a day of frustrating because i had to setup my info like a new phone couple times but after rooting, setup info again and inserting my SD Card, i dicided to check my "SHOW LOCKED FILES" but ask for enter new pin but when i got in, my files were not displaying and when i chick, it said " LOOK TO ANOTHER GOOGLE ACCOUNT AND CANNOT BE OPENED." I knew i add back all the account i knew i had including my Google account but still my files doesn't show. I switch between both account and nothing still. hAVE LIKE 2,000 + FILES LOCK TO SOME IDK GOOGLE ACCOUNT BUT can someone can someone help me PLEASE!?????????
I lost a bunch of locked photos when my LG G4 died. On my LG G8, I want to keep these photos backed up on my PC so this doesn't happen again. Problem is, even after unlocking the photos on the LG G8, then copy them over to the PC, the files still show up as jpg.dm (again, they were unlocked before copying) and cannot be viewed on the PC when you want to see the photos on your large PC screen. Any solutions to this?
Study on Decryption of Files Encrypted by LG Gallery App
I'm sure someone with encryption knowledge, can create an app to decrypt "dm" files
"Thesis on study on the decryption of files encrypted by the LG Gallery application"
In google: "popup podownload LGEID2" and download the pdf.
I can donate for development

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