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Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
Bump. Please help guys, I don't know if I should return the phone or not
Blaster17363 said:
Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
Click to expand...
Click to collapse
Is it for all headphones/audiocables? Look inside the jack and see if you have the two little metal pieces that push in. Those are what tells the phone is plugged in.
Sounds like you might have stuck a cable in at an angle by accident and bent one of them or thrown off the sensors
They're fine, and even if that was the case I would expect it to not recognize headphones, but the problems I am having make no sense
Have you tried different head phones?
bring the phone back.
Blaster17363 said:
Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
Click to expand...
Click to collapse
My only thought is are you using headphones with a Mic and an "action" button. If you have press the button it will play or pause the music. If you hold it down it will open the Voice dialer app. If it has the mic and button maybe there is a fault with it, hence the randomness. If you are just using headphones check the headphone icon, if its recognizing it right should just show headphones and not a headphones with a boom mic on the status bar. Either try dif mic headphones or take it back to the store
Me too
hey I am having the same problem, I use doggcatcher as my podcast player and when I have my headphones (no mic) plugged in, randomly my phone starts playing other previously downloaded podcasts over the one Im listening to in the phones stock music player, then it skips forward, backwards, then the voice dialer comes on and this is all while my phone is locked and the screen wake / power button has not been touched!
Whats going on????
having a similar problem as well and have seen it mentioned on other forums. so far no definitive fix. i'm pissed. if this turns out to be a faulty hardware issue or somethign that isn't easily solved, it's a dealbreaker. I'll take the phone back and sprint will lose a customer.
hopefully it won't come to that.
Possible related issues
Here's a non-comprehensive list of other threads I've seen mentioning this issue or similar ones. Hopefully something will turn up.
http://androidforums.com/support-tr...93628-htc-evo-headphone-jack-3-5mm-loose.html
http://www.evo4gforum.net/troublesh...es-jack-thinks-external-speakers-are-headset/
http://forum.xda-developers.com/showthread.php?t=664024&page=11
http://forum.androidcentral.com/htc-evo-4g/14006-strange-issue-when-connecting-evo-car-stereo-2.html
http://forum.androidcentral.com/htc-evo-4g/17139-music-player-automatically-starts-headphones.html
http://forums.doubletwist.com/default.aspx?g=posts&m=9916
http://androidforums.com/htc-evo-4g...lems-music-app-while-connected-aux-input.html
http://androidforums.com/tips-trick...andom-song-skipping-using-headphone-jack.html
Bump..anything? If we have to take our phones back, will they replace it on the spot? Do I need to go back to radio shack or can I just take it to a Sprint store?
Blaster ( and anyone else having this problem) have you tried installing & running a widget from the market called headset blocker? If not, give it a try and report back your results, if you don't mind
Someone says it's a faulty jack
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Had same issues with a portable stereo... exact same symptoms... found if I locked the device by pressing power button... it didn't do it at all.
Also - using an FM transmitter to car's stereo - no problems...
There is an option in the System Settings area to choose to 'pause music when headset is unplugged'... disabling that might be an optional workaround.
I was having this problem using a double male cable to plug into my aux input in my car. I was able to make it bring up voice dialer consistently by bending the end of the cable. I bought a new cable and the problem is gone now.. even when bending and twisting the new cable. My new cable has gold plated ends and the old one did not.. not sure if that matters, and I don't care as long as it keeps working.
drbadass said:
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Click to expand...
Click to collapse
I also took the tape off and checked the connection point and best I can tell it looks like it is hitting just right so no adjustments there.
xviiivx said:
I was having this problem using a double male cable to plug into my aux input in my car. I was able to make it bring up voice dialer consistently by bending the end of the cable. I bought a new cable and the problem is gone now.. even when bending and twisting the new cable. My new cable has gold plated ends and the old one did not.. not sure if that matters, and I don't care as long as it keeps working.
Click to expand...
Click to collapse
I have the same issue using a double male cable for my car aux. I also noticed it once with one pair of headphones.
I just experimented a little with a cheap pair of computer speakers. I found that jiggling the connection seems to cause the icon to change from headphones to headset and that is when voice dialing pops up. I tried the same thing with my moderately priced earbuds with gold plated plug and could not cause the same issues with those. The jacks appear to be exactly the same physical size.
I plan to try a different cable in the car when I can.
scaots said:
I also took the tape off and checked the connection point and best I can tell it looks like it is hitting just right so no adjustments there.
I have the same issue using a double male cable for my car aux. I also noticed it once with one pair of headphones.
I just experimented a little with a cheap pair of computer speakers. I found that jiggling the connection seems to cause the icon to change from headphones to headset and that is when voice dialing pops up. I tried the same thing with my moderately priced earbuds with gold plated plug and could not cause the same issues with those. The jacks appear to be exactly the same physical size.
I plan to try a different cable in the car when I can.
Click to expand...
Click to collapse
BTW - I also have near zero FM reception. I was only able to get one pair of headphones to weakly tune a few stations. Any other cheap turner works great in same location.
And yes it is definitely plugged in all the way.
drbadass said:
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Click to expand...
Click to collapse
I tried this method and it may have worked. I'll post my results after I try it in my car today (where I have the most issues with this).
coolguy949 said:
I tried this method and it may have worked. I'll post my results after I try it in my car today (where I have the most issues with this).
Click to expand...
Click to collapse
They worked perfectly with my computer speakers. But they definitely went crazy in my car. I think the plug is slightly different. It must have pushed it back in to its old position because my computer speakers started acting crazy when I plugged them in again.
Well I have been using skullcandy earphones for the past 2-3 months.. a couple of days back I noticed that when I pit in the headset, I noticed that it was not being recognised by device... At first I thought it was a problem with my earphones so tested them with a bunch of other devices including my old galaxy ace, laptop and a blackberry (my fends)
Then I thought maybe it was a jack problem and tried using the default earphones that I got along with the device... And they seemed to be recognised perfectly...
Upon multiple tries it did recognise my skullcandy but I had to like restart my phone each time or try smtn like locking and unlocking my phone...
Again I though maybe my headset has smtn broken and dipped the pointy end in a lil bit of saltwater... I know the idea sounds stupid but since salt water is a conductor of electricity, I thought I wild find out if it was because the suppuration wasn't being passed on to the headphones... So when I did this and connected the headphones, they worked absolutely perfectly and were recognised by the device...
Also I installed toggleheadphones that I am using as a temporary solution but I cannot use beats audio mode while using the toggle
Also I am running jb and it is an relocked device which I rooted aat a point but then decided to remove root access... It has never been custom rimmed and I reflashed stock rom after removing clockworkmod..
So my question is shuld I try to reach out to HTC and ask for repair or is it a headphone issue or if it is an os problem and mainly if there is a permanent fix....
Any help is appreciated =)
Bump!! Anybody?
try to take it back to the shop. or better yet, service center
there must be a problem with the jack, cos' my HOX combined with my AKG delivers amazing music..
or maybe you haven't update the software yet?
Briztama said:
try to take it back to the shop. or better yet, service center
there must be a problem with the jack, cos' my HOX combined with my AKG delivers amazing music..
or maybe you haven't update the software yet?
Click to expand...
Click to collapse
I did upgrade the software... Anyother pair works just fine =|… So yeah... Will take it to a service center this week sometime...
I had the same issue with my Beats Tours. No problem with my 20$ headphones though. Use a flashlight to look inside your jack. Things you wanna look for us cracks dust and dirt. Also there is a spring loaded connector near the top-ish on the same side as the mic hole by the jack hole. Make sure that connector isn't over compressed and try to use tweasers to pull it back out. If you need to clean inside use methanol hydrate or isopropyl alcohol on a cotton tip.
Sent from my HTC One X using xda app-developers app
Saw a similar post involving aux cables. However when I plug in headphones I am noticing the headphone notification staying on for three seconds then going off..... And guess what no music only coming out of speakers!!
Anyone else having this issue
I have been having the same issue trying to use a Pressy. The phone recognizes it for a short duration, and then the symbol disappears and it ceases to work. It's almost always in the 3-20 seconds range.
OK update: tried with different headphones and it works... Seems the g3 is fussy about what cables it takes.
Quick update. The headphones i used today worked perfectly with no sound issues at all. Sound quality was good using beats audio installer
bdt1978 said:
Quick update. The headphones i used today worked perfectly with no sound issues at all. Sound quality was good using beats audio installer
Click to expand...
Click to collapse
Can you get that from the play store? also are you rooted?
I am having issues with my headphones.
When I listen to music and twist my pin in the jack my G3 does all kind of things!
From shutting the music off, skipping tracks to activating some kind of voice control...
I tested the same thing with the headset that comes with the G3 and everythings fine.
In the Aux issue thread no one has problems with their headphones...
My guess is that it is due to the 3.5 pin because the headsets are split in 4 parts and normal headphones only in 3 with these small plastic rings
Does anyone share the same issue?
My apple ear buds work and sound great with g3 ...
Sent from my SM-N900P using Xparent BlueTapatalk 2
stagejuan said:
Can you get that from the play store? also are you rooted?
Click to expand...
Click to collapse
Hi mate.... Not any more. Google and you will find xda threads on how tobget this apk....
Kalaidos said:
I am having issues with my headphones.
When I listen to music and twist my pin in the jack my G3 does all kind of things!
From shutting the music off, skipping tracks to activating some kind of voice control...
I tested the same thing with the headset that comes with the G3 and everythings fine.
In the Aux issue thread no one has problems with their headphones...
My guess is that it is due to the 3.5 pin because the headsets are split in 4 parts and normal headphones only in 3 with these small plastic rings
Does anyone share the same issue?
Click to expand...
Click to collapse
I am having the same problem. Have you come across a fix yet? I have searched and have found no answers yet. I am thinking of exchanging the phone but I would really rather not as I love it except for the audio
cerberusiscute said:
I am having the same problem. Have you come across a fix yet? I have searched and have found no answers yet. I am thinking of exchanging the phone but I would really rather not as I love it except for the audio
Click to expand...
Click to collapse
I havent found a fix yet, but this workaround works great for now.
http://forum.xda-developers.com/showthread.php?p=54203384
Headphone problem
I think it has something to do with the length of the jack. I notice if the jack has a rim at the end it will have random issues. The stock LG jack has no rim?
Kalaidos said:
I havent found a fix yet, but this workaround works great for now.
http://forum.xda-developers.com/showthread.php?p=54203384
Click to expand...
Click to collapse
I had this problem and found the problem is the male earphone pin on most headsets has a shoulder on it the LG female no likie. if you look at original LG male pin you see no shoulder on the shank. Try find one without shoulder and earphone will work all day.
bdt1978 said:
Saw a similar post involving aux cables. However when I plug in headphones I am noticing the headphone notification staying on for three seconds then going off..... And guess what no music only coming out of speakers!!
Anyone else having this issue
Click to expand...
Click to collapse
Kalaidos said:
I am having issues with my headphones.
When I listen to music and twist my pin in the jack my G3 does all kind of things!
From shutting the music off, skipping tracks to activating some kind of voice control...
I tested the same thing with the headset that comes with the G3 and everythings fine.
In the Aux issue thread no one has problems with their headphones...
My guess is that it is due to the 3.5 pin because the headsets are split in 4 parts and normal headphones only in 3 with these small plastic rings
Does anyone share the same issue?
Click to expand...
Click to collapse
I had the same issue with my new sony earbuds i bought yesterday, it seems until LG fix it, we need to use the stock earbuds (I like them anyway)
Anyone getting a systemUI crash until I remove the headphones. I am rooted and did have Xposed installed along with Viper Audio. I have since removed all mods and am back to stock rooted but with no improvement. The only thing I don't think I've tried is unrooting. Any ideas out there?
HELP. I was using my phone to listen to music via the free ear set when all of the sudden it stopped transmitting sound through the earbuds but instead went to go to loudspeaker. It is as if there is no ear set attached to the jack anymore. I thought my ear set was the one malfunctioning so I tried connecting my spare ear set but still yields the same problem.It is as if the jack became loose all of a sudden. I didn't recall dropping my phone or accidentally pulling the ear set wires while still attached to the jack that may perhaps damaged it. One thing I observed is that I can the make the music transmit to the ear set if I press the pin to the 3.5 mm jack really really hard but will immediately stop working again the moment I lift my finger thus going to loudspeaker again. Obviously, I cannot be doing the whole pressing thing everytime I want to listen to music cause its plain ridiculous just imagining that. The jack is literally rendered useless now. HELP !!! What should I do? Is this considered hardware problem already cause it seems like it? I just bought my unit December 1 last year so its considerably new. I already tried doing the SONY PC companion software repair just to be sure but still to no avail. Does anyone here experinced the same thing or is it just me.
HELP. As much as possible I dont want to leave my phone to service center as it takes them too long to repair it (2 weeks) and I have no spare phone to use.
THANKS in advance!!!
Send it to be repaired...
wilger_18 said:
HELP. I was using my phone to listen to music via the free ear set when all of the sudden it stopped transmitting sound through the earbuds but instead went to go to loudspeaker. It is as if there is no ear set attached to the jack anymore. I thought my ear set was the one malfunctioning so I tried connecting my spare ear set but still yields the same problem.It is as if the jack became loose all of a sudden. I didn't recall dropping my phone or accidentally pulling the ear set wires while still attached to the jack that may perhaps damaged it. One thing I observed is that I can the make the music transmit to the ear set if I press the pin to the 3.5 mm jack really really hard but will immediately stop working again the moment I lift my finger thus going to loudspeaker again. Obviously, I cannot be doing the whole pressing thing everytime I want to listen to music cause its plain ridiculous just imagining that. The jack is literally rendered useless now. HELP !!! What should I do? Is this considered hardware problem already cause it seems like it? I just bought my unit December 1 last year so its considerably new. I already tried doing the SONY PC companion software repair just to be sure but still to no avail. Does anyone here experinced the same thing or is it just me.
HELP. As much as possible I dont want to leave my phone to service center as it takes them too long to repair it (2 weeks) and I have no spare phone to use.
THANKS in advance!!!
Click to expand...
Click to collapse
Same thing happened to my Z5P today... Read various forums and tried lots of "solved" issues but couldn't get it to work...
Will try and reset the phone after work today to see if it's a software issue, otherwise it will be sent to repaired...
Anyone else had the same problem?
Mine did that too, but i think it was only the headphones. Because it did work with other headphones and has been working fine
found a solution on sony forums..got mine working
Here what I did to get it working again:
Go to Settings > Apps > ALL > Smart Connect. and clear it's data.
Go to Play Store and install SoundAbout.
Open SoundAbout app and go to Media Audio and select your headset type in my case I selected [Wired Headset (with Mic)]
Plug-in your headset and the device should detect it now! wink
This is concerning to hear. Can anyone update to see if @wilger_18 's solution works?
this work around is annoying, You have to toggle ON OFF button if u want your phone to think if its going into loudspeaker or going into headseat more. Will wait for Marshmallow update if this will fix cause if its not then ill probably send it for repair.
Z5 premium headset detection issue.
dannysoul said:
Same thing happened to my Z5P today... Read various forums and tried lots of "solved" issues but couldn't get it to work...
Will try and reset the phone after work today to see if it's a software issue, otherwise it will be sent to repaired...
Anyone else had the same problem?
Click to expand...
Click to collapse
Exactly same problem with my z5 premium , it works with soundabout but device doesn't detect the headset for itself, it is logical for a software issue and not hardware. Please let me know if u get a solution
Thanks a lot
Same issue here
Need to push the headphone very hard to make it be connected. I wonder if this is a hardware issue or just a software. Since I tried @wilger_18's workaround but it did not work on my end. I also reflashed the firmware with Flashtool and PCC but no luck...
Had this problem. For me it was hardware defect. Took it to my carrier shop. They confirmed the problem, took it to be serviced. One week later got my phone back. Replaced headphone jack and outer frame.
Works as should now. Hopefully it doesn't fail again. Disappointed that a $900+ device has a fault like this.
Sent from my SO-03H using Tapatalk
By any chance did the smart connect and improve headphone Icon flash about?
Installing Sound About Fixed My Issue
This solution is DAMN WORKING my issue has been resolved !!!!!!!:victory:
Here what I did to get it working again:
Go to Settings > Apps > ALL > Smart Connect. and clear it's data.
Go to Play Store and install Sound About.
Open SoundAbout app and go to Media Audio and select your headset type in my case I selected [Wired Headset (with Mic)]
This solution is DAMN WORKING my issue has been resolved !!!!!!!:victory:
here didn't work out ... my headset (that came with the device) is not being recognized, I think i'll have to bring the assistance for a cleaning in connector.
Edit: With Soundabout works...
Enviado de meu Z5 Premium usando Tapatalk.
Soundabout app works also for me but how is that possible doesnt make sense at all :/ hope someone finds a fix for this. Maybe format??
Mine no longer works either. This is the first time a Sony phone I owned has malfunctioned and I started with W810. In US, with Taiwan device. Emailed Sony Taiwan to see if I can get it repaired. Of course, Sony US can't work on a foreign phone. Comical, they all have the same headphone jack.
UPDATE: Sony Taiwan doesn't offer international shipping for repairs so I have two options, fly to Taiwan or live with it. Looks like it will be the latter. Back in the box to collect dust.
Sent from my F8132 using XDA-Developers mobile app
Sent my Z5 Premium for repair, turn around about 7 days. The ear phone jack was loose and now it's been replaced and working properly.
Sent from my E6853 using XDA-Developers mobile app
I noticed that in his box z5p not appear headphones. This means they have disabled headjack to promote bluetooth headphones. So it's a software limitation.
Mine broke down twice, last week i sent in my z5 premium for repair sony replaced my screen, motherboard, side frame... Seems like i got all new phone... Also my headphone jack was fixed twice in 10 months...
Sent from my SO-03H using Tapatalk
WavElectroniks said:
I noticed that in his box z5p not appear headphones. This means they have disabled headjack to promote bluetooth headphones. So it's a software limitation.
Click to expand...
Click to collapse
Not all Z5P's came with headphones. Mine didn't so I alternate between my Sennheiser's and my Jays. The noise cancelling headphones I got with my Z2 are sound somewhere... and they work.
Sent from my SGP311 using XDA Free mobile app
Its now the second time that my aux port doesn't work properly in one year time! its really anoying me.. ? Last year 2016 may or something they gave me a whole new device.
Sent from my E6853 using XDA-Developers mobile app
Hello,
So I have my Zenfone 2 since some months now and since the start, my phone has a problem:
When I plug earphones or headphones, there's a static noise on the left earphone (or on the left side of the headphone).
I contacted Asus, they told me to update my firmware, which I did (I even updated to MM today), but it didn't fix the issue. So they told me to RMA it.
I'm just posting this to know if someone here got the same problem and if he fixed it. I saw a post on a forum which said to deactivate every single sound (notification, etc) and only activate multimedia sounds. For some reason, it worked, and I didn't ear the static noise again but some days later. I tried to do this operation again but it doesn't seem to work.
Thanks for your help,
Best regards,
Have you tried cleaning your jack input?
oguz298 said:
Have you tried cleaning your jack input?
Click to expand...
Click to collapse
I thought of that but I don't really know how to do to be honest, I don't wanna break anything. How should I do it? Should I wet the tip of a cotton swab and "polish" the jack input?
Thanks for your reply!
Spidersouris said:
I thought of that but I don't really know how to do to be honest, I don't wanna break anything. How should I do it? Should I wet the tip of a cotton swab and "polish" the jack input?
Thanks for your reply!
Click to expand...
Click to collapse
Usually i dont use liquids on my phone. Get a pin and a light source. First look inside of the jack if there is some dust or cotton thingys take out with pin
oguz298 said:
Usually i dont use liquids on my phone. Get a pin and a light source. First look inside of the jack if there is some dust or cotton thingys take out with pin
Click to expand...
Click to collapse
Hello!
I tried to see if there was some dust in it but couldn't find anything. I, however, used the pin but the problem still persists
I noticed that when I was plugging in my earphone, if I plug in "at the middle" of the jack, there will be sound on the left earphone but not on the right. If I plug it in completely (when you hear the "click" sound), then there'll be sound on the right but not on the left earphone, like I first said on the first post. Maybe this can help you.. I'd like to not send it but if I really have to, I will ._.
Thanks for your help.
Have you tried another headphones?
oguz298 said:
Have you tried another headphones?
Click to expand...
Click to collapse
Yeah, I've tried 3 different headphones but the problem still persists.
You can clean it with a compressed air can, the kind that is used to clean computers. I have one at home to clean my keyboard from tieme to time and have also used it to clean the headphone jack, since it doesn't use any liquid. You can get one at the local computer store or online from Amazon and similar sites
jman0 said:
You can clean it with a compressed air can, the kind that is used to clean computers. I have one at home to clean my keyboard from tieme to time and have also used it to clean the headphone jack, since it doesn't use any liquid. You can get one at the local computer store or online from Amazon and similar sites
Click to expand...
Click to collapse
Hello,
Fortunately, I had a compressed air can at home. I tried to clean it with that but the problem is still here
Thanks for your help though, I really appreciate it.
So I "resolved" my problem.
Since I think my jack is broken, I bought this on Amazon. So I did a little setup so I can properly hear music/sounds:
I have a Logitech G430. When I want to listen to music on my phone, I plug my earphones on the G430 adapter, then I plug the USB cable into the USB-microUSB adapter I just bought, and I plug the microUSB cable to my phone. And it works perfectly!
Some may say It's a pretty rough setup, but for me, as long as it works, that's perfect.
Thanks for your help!
Spidersouris said:
So I "resolved" my problem.
Since I think my jack is broken, I bought this on Amazon. So I did a little setup so I can properly hear music/sounds:
I have a Logitech G430. When I want to listen to music on my phone, I plug my earphones on the G430 adapter, then I plug the USB cable into the USB-microUSB adapter I just bought, and I plug the microUSB cable to my phone. And it works perfectly!
Some may say It's a pretty rough setup, but for me, as long as it works, that's perfect.
Thanks for your help!
Click to expand...
Click to collapse
I'm sure a pair of cheap BT headphones is cheaper than that setup. Anyway, if you want to keep using your 3.5mm headphones (I would since mine are very nice and were expensive) you can also try a 3.5 to BT adapter, which is also a cheap and nice option. Music through BT is usually of less quality than through the audio jack, but it¡s better than nothing and you don't need so many cables.
Something like this: https://www.amazon.com/dp/B00UUDZSKE
That one is $19, but you can probably get a cheaper one from a Chinese store such as Dealextreme, GearBest, etc. I have one which I got on eBay years ago and I think it was worth something around €10