Headphone issue - G3 Q&A, Help & Troubleshooting

Saw a similar post involving aux cables. However when I plug in headphones I am noticing the headphone notification staying on for three seconds then going off..... And guess what no music only coming out of speakers!!
Anyone else having this issue

I have been having the same issue trying to use a Pressy. The phone recognizes it for a short duration, and then the symbol disappears and it ceases to work. It's almost always in the 3-20 seconds range.

OK update: tried with different headphones and it works... Seems the g3 is fussy about what cables it takes.

Quick update. The headphones i used today worked perfectly with no sound issues at all. Sound quality was good using beats audio installer

bdt1978 said:
Quick update. The headphones i used today worked perfectly with no sound issues at all. Sound quality was good using beats audio installer
Click to expand...
Click to collapse
Can you get that from the play store? also are you rooted?

I am having issues with my headphones.
When I listen to music and twist my pin in the jack my G3 does all kind of things!
From shutting the music off, skipping tracks to activating some kind of voice control...
I tested the same thing with the headset that comes with the G3 and everythings fine.
In the Aux issue thread no one has problems with their headphones...
My guess is that it is due to the 3.5 pin because the headsets are split in 4 parts and normal headphones only in 3 with these small plastic rings
Does anyone share the same issue?

My apple ear buds work and sound great with g3 ...
Sent from my SM-N900P using Xparent BlueTapatalk 2

stagejuan said:
Can you get that from the play store? also are you rooted?
Click to expand...
Click to collapse
Hi mate.... Not any more. Google and you will find xda threads on how tobget this apk....

Kalaidos said:
I am having issues with my headphones.
When I listen to music and twist my pin in the jack my G3 does all kind of things!
From shutting the music off, skipping tracks to activating some kind of voice control...
I tested the same thing with the headset that comes with the G3 and everythings fine.
In the Aux issue thread no one has problems with their headphones...
My guess is that it is due to the 3.5 pin because the headsets are split in 4 parts and normal headphones only in 3 with these small plastic rings
Does anyone share the same issue?
Click to expand...
Click to collapse
I am having the same problem. Have you come across a fix yet? I have searched and have found no answers yet. I am thinking of exchanging the phone but I would really rather not as I love it except for the audio

cerberusiscute said:
I am having the same problem. Have you come across a fix yet? I have searched and have found no answers yet. I am thinking of exchanging the phone but I would really rather not as I love it except for the audio
Click to expand...
Click to collapse
I havent found a fix yet, but this workaround works great for now.
http://forum.xda-developers.com/showthread.php?p=54203384

Headphone problem
I think it has something to do with the length of the jack. I notice if the jack has a rim at the end it will have random issues. The stock LG jack has no rim?
Kalaidos said:
I havent found a fix yet, but this workaround works great for now.
http://forum.xda-developers.com/showthread.php?p=54203384
Click to expand...
Click to collapse

I had this problem and found the problem is the male earphone pin on most headsets has a shoulder on it the LG female no likie. if you look at original LG male pin you see no shoulder on the shank. Try find one without shoulder and earphone will work all day.
bdt1978 said:
Saw a similar post involving aux cables. However when I plug in headphones I am noticing the headphone notification staying on for three seconds then going off..... And guess what no music only coming out of speakers!!
Anyone else having this issue
Click to expand...
Click to collapse

Kalaidos said:
I am having issues with my headphones.
When I listen to music and twist my pin in the jack my G3 does all kind of things!
From shutting the music off, skipping tracks to activating some kind of voice control...
I tested the same thing with the headset that comes with the G3 and everythings fine.
In the Aux issue thread no one has problems with their headphones...
My guess is that it is due to the 3.5 pin because the headsets are split in 4 parts and normal headphones only in 3 with these small plastic rings
Does anyone share the same issue?
Click to expand...
Click to collapse
I had the same issue with my new sony earbuds i bought yesterday, it seems until LG fix it, we need to use the stock earbuds (I like them anyway)

Anyone getting a systemUI crash until I remove the headphones. I am rooted and did have Xposed installed along with Viper Audio. I have since removed all mods and am back to stock rooted but with no improvement. The only thing I don't think I've tried is unrooting. Any ideas out there?

Related

3.5mm Headphone jack not registering...

I have a Sprint Galaxy Nexus running CNA 3.4.1. I've only used the headphone jack maybe twice before to listen to music and everything worked just as it should. Recently however, i tried plugging in some regular headphones and when i played my music it came out the speakers. So i tried a few different headphones and some speakers and still the same problem. The little headphone icon that usually shows up in the status bar doesn't show up. I looked inside the 3.5mm jack and its clean, no lint, bent wires, anything. But no matter what i do i can't seem to get any headset to work. I'm forced to use my bluetooth adapter for my speakers.
This isn't a grave issue as i may rarely use headphones at all. But knowing that option isn't there anymore is just an inconvenience.
Any help appreciated. No rush. Just wondering if anyone else ran into this problem and knows how to fix it.
Thanks in advance.
UPDATE: Turns out after trying to play music through my bluetooth adapter it doesn't work. Bluetooth is connected, my speakers are hooked up, and the music is playing on my phone. Just no sound at all. This is a big deal! It's as if my phone won't play audio through anything but the internal speaker.
Again any help is appreciated.
bigboimike21 said:
I have a Sprint Galaxy Nexus running CNA 3.4.1. I've only used the headphone jack maybe twice before to listen to music and everything worked just as it should. Recently however, i tried plugging in some regular headphones and when i played my music it came out the speakers. So i tried a few different headphones and some speakers and still the same problem. The little headphone icon that usually shows up in the status bar doesn't show up. I looked inside the 3.5mm jack and its clean, no lint, bent wires, anything. But no matter what i do i can't seem to get any headset to work. I'm forced to use my bluetooth adapter for my speakers.
This isn't a grave issue as i may rarely use headphones at all. But knowing that option isn't there anymore is just an inconvenience.
Any help appreciated. No rush. Just wondering if anyone else ran into this problem and knows how to fix it.
Thanks in advance.
UPDATE: Turns out after trying to play music through my bluetooth adapter it doesn't work. Bluetooth is connected, my speakers are hooked up, and the music is playing on my phone. Just no sound at all. This is a big deal! It's as if my phone won't play audio through anything but the internal speaker.
Again any help is appreciated.
Click to expand...
Click to collapse
Return to stock ROM to see if that fixes the problems. If not, it's likely a hw issue that headphones aren't detected.
Sent from my Galaxy Nexus using Tapatalk 2
Petrovski80 said:
Return to stock ROM to see if that fixes the problems. If not, it's likely a hw issue that headphones aren't detected.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I did that and still did not recognize it. Feels like my only option left is to open the phone and see if something was disconnected or get a new one.

Awful sound quality to my car's AUX in.

Hi there --
I'm a recent convert to the GS3 (and Android in general) from an iPhone 4. About all the music I listen to in my car was from my iPhone, and I want to do the same with my GS3, however, the sound quality from the 3.5mm jack to the AUX in on my car's deck is absolutely awful. I have to turn the volume much higher than I ever did with my iPhone or iPod, and even then the sound quality is very poor -- there is very little punch/bass in the music.
I've been researching a possible "USB car dock cable" which would allow me to get line out audio (rather than through the regular headphone jack) through the USB port on the bottom of the phone, but it seems the only solution is to buy a dock or DIY the cable yourself, nobody seems to sell them (and I'm not really willing to DIY a cable).
Any ideas what I might be able to do to improve the audio quality? I absolutely love the phone, but this is a pretty big caveat for me.
Mine sounds great, do headphones sound ok? Maybe your aux port is effed up. If that's the case exchange it ASAP. Are you rooted? Custom rom? Stock?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
corythug said:
Mine sounds great, do headphones sound ok? Maybe your aux port is effed up. If that's the case exchange it ASAP. Are you rooted? Custom rom? Stock?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Headphones sound fine from my GS3, and other devices (iPhone/iPod) sound great on the same AUX jack in my car.
I am rooted running the leaked Bell Jellybean Touchwiz ROM.
Be interested to see what replies there are to this. I have the exact same problem. I find the volume is way too quiet and if I turn up the audio on my stereo I get an awful hissing noise. I have no problems on my sensation XE, only GS3. Headphones work fine so I seriously doubt its the aux port on the phone.
I have found some info that might help as your rooted.....
http://forum.xda-developers.com/showthread.php?t=1826387
I'm going to try this myself tonight and see if it makes any difference:
http://www.samsunggalaxys3forum.com...-discussion/382-jack-output-volume-low-2.html
Im running the same rom and was having the same problem. I uninstalledGoogle Play music and then it asked me to update Google Play Music even though I had uninstalled it. When I did, my sound issues were gone. I was having tje same problem in my car. Now everything's fine.
Sent from my SAMSUNG-SGH-I747 using xda premium
ReganH22 said:
Im running the same rom and was having the same problem. I uninstalledGoogle Play music and then it asked me to update Google Play Music even though I had uninstalled it. When I did, my sound issues were gone. I was having tje same problem in my car. Now everything's fine.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
I'm running stock ICS ROM and it still does it.
gadget_boy said:
Be interested to see what replies there are to this. I have the exact same problem. I find the volume is way too quiet and if I turn up the audio on my stereo I get an awful hissing noise. I have no problems on my sensation XE, only GS3. Headphones work fine so I seriously doubt its the aux port on the phone.
I have found some info that might help as your rooted.....
http://forum.xda-developers.com/showthread.php?t=1826387
I'm going to try this myself tonight and see if it makes any difference:
http://www.samsunggalaxys3forum.com...-discussion/382-jack-output-volume-low-2.html
Click to expand...
Click to collapse
I also found that first link, but it only works on the International version of the GS3, I have the AT&T i747.
I have a 07 lexus, with an older bluetooth profile that does not allow for streaming music. I found a belkin product, caraudio connect, that will create a streaming a2dp profile through my aux port. On my s3/att/ics (stock), everything worked great. I had a profile for my phone audio and another for my media audio, and could connect both at the same time. This was great as i did not have to switch to aux for phone calls.
However, i had issues with hiss, drops, static, engine noise, etc. I had used many ground loop isolators in the RCA/car audio world, but never one on a 3.5mm stereo (double pole) connection. After adding the inline isolator from my aux port to the belkin product, my engine noise disappeared! I also found that when i updated to JB (CM10/sapir), both bluetooth profiles could operate at the same time without any interference issues on each profile.
If you have any questions on my rig, let me know.
parts:
Sorry, im new so it doesn't let me post outside links.
belkin: Part # F4U037tt
Ground loop isolator: Check out amazon, PAC Ground loop isolator for 3.5 MM applications. should be about 10 bucks.
Change roms use team insomia :thumbup:
Sent from my SGH-I747 using xda premium
Interesting topic. I've had issues with other phones where the volume couldn't be turned all the way up, as that would cause distortion. Have you tried turning your volume down a couple notches? I use my phone plugged into my car stereo all the time with zero distortion.
Could be hardware problem?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I just got the galaxy s3. Moved over from iPhone land. But am disappointed with this issue.
When I use the aux in via headphone jack and charge at the same time I get a horrible whine cracking and popping noise. This is unusual to me as I never had this issue with any of my I phones (3g and 4). This seems like a glaring oversight on Samsung part.
Sent from my SAMSUNG-SGH-I747 using xda premium

Hissing noise in left ear when playing music through headphones

Anyone experiencing a hissing noise in the left ear when playing music with headphones? It's more obvious in some songs and its really irritating once you've noticed it.
Seems to be the same problem the G2 has: THAT Kitkat Audio Bug - Hissing/Crackling. - xda-developers
Yes, me to. It's very anoying. Hope it will be sorted out otherwise I return the G3 to shop
I have the same problem here. only left earphone having hiss noise during a music play or anything.
Do you think this can be fixed by a software update or should we refund the device?
LG G3
Android Version 4.4.2
Kernel: 3.4.0
Build No: KVT49L.A1402575277
Thanks
online111 said:
I have the same problem here. only left earphone having hiss noise during a music play or anything.
Do you think this can be fixed by a software update or should we refund the device?
LG G3
Android Version 4.4.2
Kernel: 3.4.0
Build No: KVT49L.A1402575277
Thanks
Click to expand...
Click to collapse
Took months before they fixed it on G2
kruso said:
Took months before they fixed it on G2
Click to expand...
Click to collapse
I have a G2 running the lastest euro open rom and the issue is still there. Nothing has been fixed! Lets face it... They either don't want to or don't know how to fix it...
Hello
While I do not get a hiss I am getting distortion from the LG G3 in the left on earphone - I have found that it happens on the earbuds you get with it along with my Sennheiser, both have them inline volume controls. My Sony earbuds do not have the inline volume control and I do not get that distortion. All earbuds testing on other devices and working perfect. You can hear the distortion in say low volume parts of say the Man of Steel soundtrack.
Anyone else have this issue with distortion in the left?
Thanks.
For people who are "not sure" if they have this issue: play some music with rhythmic bassline, then go to Settings --> Accessibility ---> in hearing section move the "balance" slider to the right. Now you should hear the distortion in its clear form in the left phone.
... would be interesting to see how many have this - I would pop round a few shops this weekend and try out some demo units to see if they also have the issue - however I am moving so no time - Would like to know if everyone with the G3 has the issue or some.
Its not something you have to listen very hard to notice - something with a bit of bass effect - I notice it on Man of Steel soundtrack, 1m 12s in on the track DNA.
By the way is the same if you use in inbuilt music player or my preferred player PowerAmp, of course all effects are off. The media files themselves are flacs which I use in testing audio equipment, so I know the files themselves are perfect.
I have this too. But it also seems very picky about which AUX-cable to use. Ive tried 5 different wich I know all works well.. tested them both with another phone and my Nexus 7. With 3 of them the phone doesnt even recognize its plugged in, the sound continues to play though the phones speakers. With the fourth one I get sound but very noisy and when i rotate and wiggle the cable it gets more noisy and static. With the fifth cable I dont get any of that but the left channel is still a bit noisy at certain parts in the songs, just like you describe in this thread.
Do you think all this is related to the same problem or have I also gotten a phone with a bad jack?
Hey Dyln
You have come to the same conclusion I have come to. Really not sure whether to ask for a replacement and find I get the same experience (alot of hassle for nothing) - Just find its really funny about what headphones you use. I am not liking that my £50 Sennheiser earbuds for gym do not sound as good as my other devices - Is that a batch issue on the hardware side?, is it a software issue (like G2)? God knows !... just annoying as its otherwise a great phone.
Christopher.
Hi I have the same issue with a pair of Shure SE-846 (9 Ohm). Very annoying. Hope this will be fixes soon or I have to get an in-line resistor to increase the impedance. There is (almost) no noise with headphones above 32 Ohm.
Gesendet von meinem LG-D855 mit Tapatalk
she coldsep
dhkx said:
Anyone experiencing a hissing noise in the left ear when playing music with headphones? It's more obvious in some songs and its really irritating once you've noticed it.
Seems to be the same problem the G2 has: THAT Kitkat Audio Bug - Hissing/Crackling. - xda-developers
Click to expand...
Click to collapse
I don't have hissing on mine, using the stock Quadbeats and iPhone5 headphones. I have the F400K Korean model. (I am familiar with the hiss as my old G2 had it (was fixed when I was using one of the Cloudy custom rom though).
Distortion and feedback in between songs playing in car with 3.5mm jack
I've just posted over here which is I reckon a related issue involving the 3.5mm jack....
http://forum.xda-developers.com/lg-g3/help/aux-cable-problem-t2802719
At the risk of repeating myself I'll just copy and paste in here too...
"I have a similar issue with the 3.5mm audio jack cable in the car.
Although i have tried a couple of cables and they do produce audio out of the speakers, I have a nasty problem whenever there is a gap between tracks, or when listening to radio if I pause it for more than 1 second.
It's as if the LG is cutting the power to the aux cable, so that when the music is restarted, or more annoyingly of all after EVERY song when played straight from the device, there is a nasty distorted feedback coming from the left speaker.....
Surely this is related to what the folks are saying over here...
http://forum.xda-developers.com/lg-g...music-t2804065
It never happened in my car with my Galaxy S4 or my Galaxy Note before that.
I'm seriously considering returning the handset as this noise is just not bearable - it's getting near a deal breaker for me.
edit: should have mentioned it also happens when an incoming call ends, the music cuts back in with a big old distortion/feedback."
jan.kvac said:
Yes, me to. It's very anoying. Hope it will be sorted out otherwise I return the G3 to shop
Click to expand...
Click to collapse
I am also having the same issue with my unit. Do you guys think that an update can fix this? I had my G3 replaced for having a damaged screen. I don't want to return it to the retailer again because of the buzzing sound.
G2 hissing sound fix for g3
dhkx said:
Anyone experiencing a hissing noise in the left ear when playing music with headphones? It's more obvious in some songs and its really irritating once you've noticed it.
Seems to be the same problem the G2 has: THAT Kitkat Audio Bug - Hissing/Crackling. - xda-developers
Click to expand...
Click to collapse
have you guys tried installing this?
https://play.google.com/store/apps/details?id=it.ptoti.g2_tweaksbox&hl=en
genesissss said:
have you guys tried installing this?
https://play.google.com/store/apps/details?id=it.ptoti.g2_tweaksbox&hl=en
Click to expand...
Click to collapse
It's good to know that there will likely be an easy fix. Even if that app has some compatibility issues, I'm sure a G3 version would come out.
LG G3 Hiss noise on left headphone
I did quite research on this issue.
Here is what I did:
Tried with 7 different high end - low end headphones. All having same issue on left headphone
My friend has the same phone, he is having the same issue
Went to Retail and tested 2 different phones, both having the same issue.
Tried with different songs, but the best songs you can listen to understand the noise is solo piano songs.
Try to listen this song: Ludovico Einaudi - I Giorni
If anyone has bluetooth headphone, I would like to see the test result. So we can understand if this is hardware or a software issue.
If bluetooth fails, It could be software otherwise most likely a hardware issue.
I thought this was a KitKat issue... so returning your G3 won't do any good. I experience this also. I'm not sure why Google hasn't made a fix for this yet.
Brilliant, thanks Online111; was meaning to pop round some retail shops to test out other G3's. Looks like it is a personal choose then if you can bear it or not. Was very nearly going to get a swap out.
Christopher.
online111 said:
I did quite research on this issue.
Here is what I did:
Tried with 7 different high end - low end headphones. All having same issue on left headphone
My friend has the same phone, he is having the same issue
Went to Retail and tested 2 different phones, both having the same issue.
Tried with different songs, but the best songs you can listen to understand the noise is solo piano songs.
Try to listen this song: Ludovico Einaudi - I Giorni
If anyone has bluetooth headphone, I would like to see the test result. So we can understand if this is hardware or a software issue.
If bluetooth fails, It could be software otherwise most likely a hardware issue.
Click to expand...
Click to collapse
request
can we request an audio fix here?
http://forum.xda-developers.com/showthread.php?t=2792242

Headphone jack not working

Hello, I had my s3 sitting for a while and decide to use it (haven't used it for 7-8 months). So I go on Youtube and watch a video. The speaker works fine but whenever I insert the 3.5 mm jack, I cant hear anything and if I remove it the speaker stop working.
I have tried multiple ROMS (CM13, DU 5.1, Stock 4.4.2) but they all seem to have the same issue. I also tried 3 different headphones.
What could be the issue?
xXFl4sh said:
Hello, I had my s3 sitting for a while and decide to use it (haven't used it for 7-8 months). So I go on Youtube and watch a video. The speaker works fine but whenever I insert the 3.5 mm jack, I cant hear anything and if I remove it the speaker stop working.
I have tried multiple ROMS (CM13, DU 5.1, Stock 4.4.2) but they all seem to have the same issue. I also tried 3 different headphones.
What could be the issue?
Click to expand...
Click to collapse
Been having this same issue for like a month or two now. Have done everything in my power to resort this issue.., all to no avail.. Let's just hope the mods are doing something bout this.. Else I will have no option than to resort to BT headset..
holysaint1 said:
Been having this same issue for like a month or two now. Have done everything in my power to resort this issue.., all to no avail.. Let's just hope the mods are doing something bout this.. Else I will have no option than to resort to BT headset..
Click to expand...
Click to collapse
it could very well be a hardware issue, did you replace the headphone jack/speaker assembly?
ethanchow said:
it could very well be a hardware issue, did you replace the headphone jack/speaker assembly?
Click to expand...
Click to collapse
Since I got this phone, nothing has been replaced other than the battery.. And besides I don't think its a hardware issue since we have more than 2 to 3 people experiencing the exact same issue..
holysaint1 said:
Since I got this phone, nothing has been replaced other than the battery.. And besides I don't think its a hardware issue since we have more than 2 to 3 people experiencing the exact same issue..
Click to expand...
Click to collapse
Check if speakerphone works, if it does, then it is likely that the hp jack is jammed and causing the phone to disable the speaker because it thinks headphones are plugged in.
ethanchow said:
Check if speakerphone works, if it does, then it is likely that the hp jack is jammed and causing the phone to disable the speaker because it thinks headphones are plugged in.
Click to expand...
Click to collapse
The speaker works fines expect when you plug in the jack and remove it the speakers stop working. I have the restart the phone to get the speakers working.
xXFl4sh said:
The speaker works fines expect when you plug in the jack and remove it the speakers stop working. I have the restart the phone to get the speakers working.
Click to expand...
Click to collapse
Yes, it sounds like a hardware issue of the headphone jack being jammed or broken. If the issue is exactly the same on all roms, I would definitely replace the headphone jack, they are not that expensive, only $7
https://www.ifixit.com/Store/Parts/Galaxy-S-III-Headphone-Jack-and-Speaker-Assembly/IF225-020-1
ethanchow said:
Yes, it sounds like a hardware issue of the headphone jack being jammed or broken. If the issue is exactly the same on all roms, I would definitely replace the headphone jack, they are not that expensive, only $7
https://www.ifixit.com/Store/Parts/Galaxy-S-III-Headphone-Jack-and-Speaker-Assembly/IF225-020-1
Click to expand...
Click to collapse
Why I don't think this issue might be a hardware issue is that, when ever I plug the phone to a wall socket and connect the headset jack, the sound comes on. But some few minutes after taking it off the wall socket, the sound is gone. And I have to restart the phone to get the sound working again..
holysaint1 said:
Why I don't think this issue might be a hardware issue is that, when ever I plug the phone to a wall socket and connect the headset jack, the sound comes on. But some few minutes after taking it off the wall socket, the sound is gone. And I have to restart the phone to get the sound working again..
Click to expand...
Click to collapse
Have you ever had issues with charging or data transfers using the USB port?
ethanchow said:
Have you ever had issues with charging or data transfers using the USB port?
Click to expand...
Click to collapse
None I could think of..
holysaint1 said:
None I could think of..
Click to expand...
Click to collapse
if the speaker works but headphone doesn't then it may be that the phone detects some other audio device on usb. Do you hear any sounds at all through the headphones, also do the playback controls on the headphone work? If they do it may be the audio IC
Yeah, the controls on the headphone do work when this occurs.. And I don't hear any other sound..
Mind you, Immediately after inserting the jack, all the sound (speaker and headset) system in the phone is lost. Until I do a restart.

3.5mm headphone jack issues

Hello I have a US TA-1045 version of the Nokia 6.1 that I am returning for a replacement. The reason is that my sound will cut out every single time I am using headphones through the 3.5mm plug. The only thing I can do to remedy the problem is removing the headphones and plugging them back in and resuming playback.
Has anybody had this problem? I am really hoping my replacement does not have this same issue.
I have this same issue with my Nokia 6.1 . Let me know how it goes.
Seems the plug is fussy
Two questions:
1. Have you tried a different pair of headphones?
2. Do you have a case on the phone?
If you are using inexpensive headphones the impedance could be less than expected and might cause a problem.
Some cases may not let the headphone plug seat completely in the jack.
This happens to me with the headphones that came with the phone, my other earbuds, and another aux cable.
Haven't had issues with these in other devices
BoloMKXXVIII said:
Two questions:
1. Have you tried a different pair of headphones?
2. Do you have a case on the phone?
If you are using inexpensive headphones the impedance could be less than expected and might cause a problem.
Some cases may not let the headphone plug seat completely in the jack.
Click to expand...
Click to collapse
I havnt used other headphones yet. But I dont have 'any' issues when I use the same headphones on several other devices. I do use a case but its small and I dont think it impedes with plug. I can try with the case off but Im sure it wont help. The way the sound goes out is not like it goes in and out. It just cuts out completely and the music keeps playing. Not through the headphones or the speaker, just nothing.
Anyways my replacement does the exact same thing. Im looking at hopefully getting a different phone.
Hedied4me said:
I havnt used other headphones yet. But I dont have 'any' issues when I use the same headphones on several other devices. I do use a case but its small and I dont think it impedes with plug. I can try with the case off but Im sure it wont help. The way the sound goes out is not like it goes in and out. It just cuts out completely and the music keeps playing. Not through the headphones or the speaker, just nothing.
Anyways my replacement does the exact same thing. Im looking at hopefully getting a different phone.
Click to expand...
Click to collapse
It's Android not the phone from my experience, get a USB C adapter. Alternatively try turning off automatic USB audio routing in developer settings. (Didn't work for me on Oreo but apparently it used to work great in Nougat)This will probably be a slow bug fix as the 3.5 mm jack is dying out. I borrowed someone's pixel 2 xl adapter and it worked great so I ordered one along those lines in standards with reviews backing it up on Amazon.
Loakidog said:
It's Android not the phone from my experience, get a USB C adapter. Alternatively try turning off automatic USB audio routing in developer settings. (Didn't work for me on Oreo but apparently it used to work great in Nougat)This will probably be a slow bug fix as the 3.5 mm jack is dying out. I borrowed someone's pixel 2 xl adapter and it worked great so I ordered one along those lines in standards with reviews backing it up on Amazon.
Click to expand...
Click to collapse
After a little digging apparently it's a Spotify issue, not the phone which I'll keep after all. Mind showing me which adapter you got?
Hedied4me said:
After a little digging apparently it's a Spotify issue, not the phone which I'll keep after all. Mind showing me which adapter you got?
Click to expand...
Click to collapse
Here is the link
Pixel 2 Headphone Adapter, Masfee USB Type C to 3.5mm Headphone Jack Aux Audio Adapter for Pixel 2/XL Moto Z HTC U11 https://www.amazon.com/dp/B07DBKVWY2/ref=cm_sw_r_cp_apa_3qbrBb40A8KSB
It happens with Play Music too but admittedly much less frequently. I literally wear my ear buds all day listening to music maybe I should try Pandora or something. Have you switched to any music apps that seem to work better? Which one or ones if so? My adapter won't be here till tomorrow but I'll give a full report if you would like me to.
Loakidog said:
Here is the link
Pixel 2 Headphone Adapter, Masfee USB Type C to 3.5mm Headphone Jack Aux Audio Adapter for Pixel 2/XL Moto Z HTC U11 https://www.amazon.com/dp/B07DBKVWY2/ref=cm_sw_r_cp_apa_3qbrBb40A8KSB
It happens with Play Music too but admittedly much less frequently. I literally wear my ear buds all day listening to music maybe I should try Pandora or something. Have you switched to any music apps that seem to work better? Which one or ones if so? My adapter won't be here till tomorrow but I'll give a full report if you would like me to.
Click to expand...
Click to collapse
No, I've only used Spotify so far. But the music cuts out so much I've cut down using it a lot. I would appreciate knowing how the adapter works though. I wouldn't want to buy one unless I knew for sure as I have limited income. Thanks
Hedied4me said:
No, I've only used Spotify so far. But the music cuts out so much I've cut down using it a lot. I would appreciate knowing how the adapter works though. I wouldn't want to buy one unless I knew for sure as I have limited income. Thanks
Click to expand...
Click to collapse
Will do!
Loakidog said:
Here is the link
Pixel 2 Headphone Adapter, Masfee USB Type C to 3.5mm Headphone Jack Aux Audio Adapter for Pixel 2/XL Moto Z HTC U11 https://www.amazon.com/dp/B07DBKVWY2/ref=cm_sw_r_cp_apa_3qbrBb40A8KSB
It happens with Play Music too but admittedly much less frequently. I literally wear my ear buds all day listening to music maybe I should try Pandora or something. Have you switched to any music apps that seem to work better? Which one or ones if so? My adapter won't be here till tomorrow but I'll give a full report if you would like me to.
Click to expand...
Click to collapse
I used Pandora (paid version) regularly with my Nokia 6.1 (TA-1068), Oreo 8.1.
I have never had a problem using headphones. YMMV.
Does anyone have a link to the spotify / google play issue?
This issue is super annoying - especially because I usually do a lot of dirty work with my phone in my pocket and when the audio cuts out, my hands are too dirty to touch the phone
prg318 said:
Does anyone have a link to the spotify / google play issue?
This issue is super annoying - especially because I usually do a lot of dirty work with my phone in my pocket and when the audio cuts out, my hands are too dirty to touch the phone
Click to expand...
Click to collapse
Link to what? Who knows if Nokia is even aware of the issue. It also happens with other music players unfortunately. I did see some mention of the problem on Nokia 6.1 official forums, but no mention of solutions. Still waiting to hear if a usb C adapter fixes the problem. But I doubt it as this seems to be a software issue.
Hedied4me said:
Link to what? Who knows if Nokia is even aware of the issue. It also happens with other music players unfortunately. I did see some mention of the problem on Nokia 6.1 official forums, but no mention of solutions. Still waiting to hear if a usb C adapter fixes the problem. But I doubt it as this seems to be a software issue.
Click to expand...
Click to collapse
Someone in this thread mentioned earlier that this issue is related to Spotify and not necessarily the Nokia 6.1 . I could have misinterpreted
Wasn't sure if spotify had acknowledged this bug on their support area or not
Loakidog said:
Will do!
Click to expand...
Click to collapse
So has the adapter helped?
Hedied4me said:
So has the adapter helped?
Click to expand...
Click to collapse
Sorry for not getting back to you. I only had it for a day and lost it but I do not recommend the adapter. It would randomly have loud static that I did not have with the pixel 2 xl adapter I borrowed. However I have been using the jack and it seems to cut out less frequently now. I am probably going to just use Bluetooth from now on.
---------- Post added at 02:59 PM ---------- Previous post was at 02:58 PM ----------
BoloMKXXVIII said:
I used Pandora (paid version) regularly with my Nokia 6.1 (TA-1068), Oreo 8.1.
I have never had a problem using headphones. YMMV.
Click to expand...
Click to collapse
Ok thank you!
Ok I think I accidentally fixed the issue. It's caused by the setting option that allows you to raise your phone to your face and the screen comes on allowing you to see notifications. It's called "Lift to check your phone" option in settings. Turn this feature off. Haven't had the issue since.
prg318 said:
Does anyone have a link to the spotify / google play issue?
This issue is super annoying - especially because I usually do a lot of dirty work with my phone in my pocket and when the audio cuts out, my hands are too dirty to touch the phone
Click to expand...
Click to collapse
Look above.
Loakidog said:
Here is the link
Pixel 2 Headphone Adapter, Masfee USB Type C to 3.5mm Headphone Jack Aux Audio Adapter for Pixel 2/XL Moto Z HTC U11 https://www.amazon.com/dp/B07DBKVWY2/ref=cm_sw_r_cp_apa_3qbrBb40A8KSB
It happens with Play Music too but admittedly much less frequently. I literally wear my ear buds all day listening to music maybe I should try Pandora or something. Have you switched to any music apps that seem to work better? Which one or ones if so? My adapter won't be here till tomorrow but I'll give a full report if you would like me to.
Click to expand...
Click to collapse
Look at my post above.
Hedied4me said:
Ok I think I accidentally fixed the issue. It's caused by the setting option that allows you to raise your phone to your face and the screen comes on allowing you to see notifications. It's called "Lift to check your phone" option in settings. Turn this feature off. Haven't had the issue since.
Click to expand...
Click to collapse
Thanks - I just disabled "lift to check phone" and will see if i run into this problem again. That being said, I haven't noticed this problem since the July update but that may just be a coincidence and I have used heaphones less

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