Develop Bugs

Help on trying to unbrick DHD

So since my previous thread is now dead and rather messy to enable myself to help someone help me, I'm making a new one to summarize any attempts and give any info at unbricking this.
------------------------------------------------------------
Code:
INFOversion: 0.5
INFOversion-bootloader: 0.85.0024
INFOversion-baseband: 26.09.04.11_M2
INFOversion-cpld: None
INFOversion-microp: 0438
INFOversion-main: 1.31.405.6
INFOserialno: HT0CARX04399
INFOimei: 352XXXXXXXXXXXXX
INFOproduct: ace
INFOplatform: HBOOT-7230
INFOmodelid: PD9810000
INFOcidnum: H3G__001
INFObattery-status: good
INFObattery-voltage: 3740mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: a3d4fa0f
INFOhbootpreupdate: 11
INFOgencheckpt: 0
INFOregion-id: 0
---------------------------------------------------
So right now, it's not completely bricked.
It's a branded (Three Ireland) DHD, and after attempting to downgrade the phone, it's been constantly stuck at the operator logo (prior to the HTC logo) and won't go any further than that , even after leaving it for a good few hours. The only thing at the moment that can save it (that I'm aware of) is through an RUU.
What I've noticed is that after the attempted downgrade, the cidnum isn't the appropriate one for my network. According to this, it's the UK version instead of the Irish one which is H3G 003.
So after doing some reading, this guide showed me how to edit the androidinfo text file in rom.zip. Unfortunately, everytime I try to save to the archive, it says the archive is corrupt. So I unzipped it, edited it and repacked it. Then I followed that guide to a T (but of course, with a DHD appropriate ROM: RUU_Ace_Gingerbread_S_HTC_WWE_2.36.405.8_R_Radio_12.54.60.25_26.09.04.11_M2_release_187331_signed) yet I'm getting
Code:
C:\Android\android-sdk\tools>fastboot flash zip
sending 'zip' (256160 KB)... OKAY [107.484
writing 'zip'... INFOsignature
FAILED (remote: 12 signature verify fail)
Could anyone tell me where I'm going wrong here? D:

Dannysaurus said:
So since my previous thread is now dead and rather messy to enable myself to help someone help me, I'm making a new one to summarize any attempts and give any info at unbricking this.
------------------------------------------------------------
Code:
INFOversion: 0.5
INFOversion-bootloader: 0.85.0024
INFOversion-baseband: 26.09.04.11_M2
INFOversion-cpld: None
INFOversion-microp: 0438
INFOversion-main: 1.31.405.6
INFOserialno: HT0CARX04399
INFOimei: 352XXXXXXXXXXXXX
INFOproduct: ace
INFOplatform: HBOOT-7230
INFOmodelid: PD9810000
INFOcidnum: H3G__001
INFObattery-status: good
INFObattery-voltage: 3740mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: a3d4fa0f
INFOhbootpreupdate: 11
INFOgencheckpt: 0
INFOregion-id: 0
---------------------------------------------------
So right now, it's not completely bricked.
It's a branded (Three Ireland) DHD, and after attempting to downgrade the phone, it's been constantly stuck at the operator logo (prior to the HTC logo) and won't go any further than that , even after leaving it for a good few hours. The only thing at the moment that can save it (that I'm aware of) is through an RUU.
What I've noticed is that after the attempted downgrade, the cidnum isn't the appropriate one for my network. According to this, it's the UK version instead of the Irish one which is H3G 003.
So after doing some reading, this guide showed me how to edit the androidinfo text file in rom.zip. Unfortunately, everytime I try to save to the archive, it says the archive is corrupt. So I unzipped it, edited it and repacked it. Then I followed that guide to a T (but of course, with a DHD appropriate ROM: RUU_Ace_Gingerbread_S_HTC_WWE_2.36.405.8_R_Radio_12.54.60.25_26.09.04.11_M2_release_187331_signed) yet I'm getting
Code:
C:\Android\android-sdk\tools>fastboot flash zip
sending 'zip' (256160 KB)... OKAY [107.484
writing 'zip'... INFOsignature
FAILED (remote: 12 signature verify fail)
Could anyone tell me where I'm going wrong here? D:
Click to expand...
Click to collapse
INFO Signature fails relate to your sd card. Get a new one.
Sent from my Inspire 4G using xda premium

Ah, brilliant. Well, an SD card isn't inserted into it because the previous one I had was causing the bootloader to freeze D:
Gonna try this now and post updates :3

So, the SD card's gone missing *stares at cat*... and I've yet to buy a new one, which won't be for a week or two. How do I get past that error?

Dannysaurus said:
So, the SD card's gone missing *stares at cat*... and I've yet to buy a new one, which won't be for a week or two. How do I get past that error?
Click to expand...
Click to collapse
As you are still S-ON or you get your RUU or unfortunately you will need a goldcard to flash a different RUU....try borrowing a not corrupted sdcard just to make the goldcard.

glevitan said:
As you are still S-ON or you get your RUU or unfortunately you will need a goldcard to flash a different RUU....try borrowing a not corrupted sdcard just to make the goldcard.
Click to expand...
Click to collapse
It's S-ON still. Though first time I've been home in 2 days so, I'll see if I can obtain an SD card from friends somehow, thanks :3

There is a H3G UK RUU here:
http://www.filefactory.com/f/efa28fefafc4af9c/
Not sure if this is the one you need or not.

Managed to borrow an SD card from a friend, gold carded it and successfully unbricked and rooted the device!
Thanks a lot guys!

which is exactly what you were told to do in the previous as you say "messy" thread

HTC DESIRE HD RUU update result bricked phone logo screen HELP

Hi guys!!
I really need your help. after unsuccessful attempt to update my HDT with ruu file (dont know which one) it ended up with white screen. i thought no big deal. i ll fix that but after numerous attempts to return stock i realize that something that i do is not right so help me please.
my HD is locked and first i tried to unlock bootloader on htcdev but my hboot 2.00.027 is no longer support as htcdev claims. it needs to be updated.
This is the RUU file that according to my knowledge matches the requirements of my phone but oviously not.
RUU_Ace_Sense30_S_HTC_WWE_3.12.405.1_Radio_12.65.60.29_26.14.04.28_M_release_225512_signed
i tried with it flash from sd card - it comes to do you want to update? pressed vol.buton +. update in progress and that stuck for over a hour.
tried via computer and usb cabel. after running exe file it stuck on rebooting in bootloader.
tried flash over adb and fastboot command via cmd. fastboot devices shows that phone is connected but it stuck on next command fastboot erase cache.
here are the characteristic of the phone.
ACE PVT SHIP S-ON RL
HBOOT 2.00.0027
MICROP - 0438
RADIO 26.14.04.28_M
eMMc - boot
Sep 7 2011,19:06:24
C:\android>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 2.00.0027
(bootloader) version-baseband: 26.14.04.28_M
(bootloader) version-cpld: None
(bootloader) version-microp: 0438
(bootloader) version-main: 3.12.405.1
(bootloader) serialno: SH198RX00810
(bootloader) imei: 3xxxxxxxxxx
(bootloader) product: ace
(bootloader) platform: HBOOT-7230
(bootloader) modelid: PD9810000
(bootloader) cidnum: HTC__102
(bootloader) battery-status: good
(bootloader) battery-voltage: 4135mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 743ca94a
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
(bootloader) region-id: 0
all: Done!
finished. total time: 0.000s
C:\android>
PLEASE HELP ME TO FIND THE RIGHT RUU or any other method that would work.
bear in mind iam unrooted.
What am i supposed to do to fix my phone? any clue?
via RUU or .... ............

If your aiming for a stock rom, Just create a goldcard and try flashing your stock rom.
You can extract the rom.zip file in ruu by
The process:
- Download a RUU from anywhere (you already have one)
- Open/Run the .exe You'll get something like this
- Click the Start button
- Select the Run command and type in: %temp%
- Search for a folder that has a bunch of characters and looks somewhat like this: {XXXXXX-XXXX-XXXX-XXXX-XXXXXXXX} just keep on searching in each folder, if you have patience you'll find it.
- And inside that folder should be another folder that looks the same, and has the format above.
- Find a zip file called rom.zip -
-Rename the rom.zip to PD98IMG.zip
If you already created a goldcard. put the PD98IMG.zip in the root of your sd card
Go to bootloader and pressing -volume and power button.
Rom zip will automatically detected and you will be ask to update.
Hope it helps "newbie here" :fingers-crossed:

Iam not aiming on stock. actually i dont care. i just want my phone back working.
i dont have a goldcard. can i make one with unrooted and locked phone?
i tried with flash from sd card extracted rom and renamed as PD98IMG - it comes to do you want to update? pressed vol.buton up than shows update in progress and stuck for over a hour.
doesent work
thanks for effort

Its easy to create a goldcard, any sd card will do.
Links is http://forum.xda-developers.com/showthread.php?t=970157
if you cannot get your cid just use the attach file goldcard.img below
i dont know if it would work, but since you haven't find any solution yet, you could at least try.
Hope it helps your phone...:fingers-crossed:

charles66 said:
Iam not aiming on stock. actually i dont care. i just want my phone back working.
i dont have a goldcard. can i make one with unrooted and locked phone?
i tried with flash from sd card extracted rom and renamed as PD98IMG - it comes to do you want to update? pressed vol.buton up than shows update in progress and stuck for over a hour.
doesent work
thanks for effort
Click to expand...
Click to collapse
Have you tried with a different sdcard? have you also checked the md5sum or the RUU? maybe you can flash it in fastboot (read the guide in my signature to find out how)

glevitan said:
Have you tried with a different sdcard? have you also checked the md5sum or the RUU? maybe you can flash it in fastboot (read the guide in my signature to find out how)
Click to expand...
Click to collapse
i tried with a other sd card.
i also checked ms5sum - it matches.
i tried flash it from fastboot.
result - negativ.
with sd card it comes do you want to update? yes. and than stuck on updating on a first stage on bootloader and stuck there.
i tried with a goldcard. result the same as with regular sd card.
please read all my tread. i need to fix my phone.

[Q] can i get some luck? Going back to stock

Hello everybody,
I tried to install jellytime on my Desire HD, so i used Easy Ace Root Tool.
I used fastboot command to flash the boot.img to the phone and since then, the only menu available is the one of the bootloader.
As far as i tried the ruu packages fail to restore things.
Is there a way (preferably a guide) to return my phone to stock ?
Loading to fastboot now shows:
*** relocked ***
ACE PVT SHIP S-ON RL
HBOOT-2.00.0029
MICROP-0438
RADIO-26.14.04.28_M
eMMC-boot
Dec 22 2011, 14:28:19
Thanks!

gavanas said:
Hello everybody,
I tried to install jellytime on my Desire HD, so i used Easy Ace Root Tool.
I used fastboot command to flash the boot.img to the phone and since then, the only menu available is the one of the bootloader.
As far as i tried the ruu packages fail to restore things.
Is there a way (preferably a guide) to return my phone to stock ?
Loading to fastboot now shows:
*** relocked ***
ACE PVT SHIP S-ON RL
HBOOT-2.00.0029
MICROP-0438
RADIO-26.14.04.28_M
eMMC-boot
Dec 22 2011, 14:28:19
Thanks!
Click to expand...
Click to collapse
fastboot getvar all
and post the results.

nlooooo said:
fastboot getvar all
and post the results.
Click to expand...
Click to collapse
C:\Users\George Gavanas>fastboot getvar
INFOversion: 0.5
INFOversion-bootloader: 2.00.0029
INFOversion-baseband: 26.14.04.28_M
INFOversion-cpld: None
INFOversion-microp: 0438
INFOversion-main: 3.13.0.0
INFOserialno: SH15ZRX00171
INFOimei: ???
INFOproduct: ace
INFOplatform: HBOOT-7230
INFOmodelid: PD9810000
INFOcidnum: HTC__001
INFObattery-status: good
INFObattery-voltage: 4035mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: fcef1579
INFOhbootpreupdate: 11
INFOgencheckpt: 0
INFOregion-id: 0
all: Done!
finished. total time: 0.010s

gavanas said:
C:\Users\George Gavanas>fastboot getvar
INFOversion: 0.5
INFOversion-bootloader: 2.00.0029
INFOversion-baseband: 26.14.04.28_M
INFOversion-cpld: None
INFOversion-microp: 0438
INFOversion-main: 3.13.0.0
INFOserialno: *************************
INFOimei: **********************
INFOproduct: ace
INFOplatform: HBOOT-7230
INFOmodelid: PD9810000
INFOcidnum: HTC__001
INFObattery-status: good
INFObattery-voltage: 4035mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: fcef1579
INFOhbootpreupdate: 11
INFOgencheckpt: 0
INFOregion-id: 0
all: Done!
finished. total time: 0.010s
Click to expand...
Click to collapse
Go here
http://www.shipped-roms.com/index.php?category=android&model=Ace
download thi RUU
RUU_Ace_Sense30_S_HTC_WWE_3.12.405.1_Radio_12.65.60.29_26.14.04.28_M_release_225512_signed.exe
And try to run it with phone in fastboot.
If that doesn't work try with some RUU that has 3.13.xxx.x main version (i.e. RUU_Ace_Sense30_S_hTC_Asia_WWE_3.13.707.4_R_Radio_12.65.60.29_26.14.04.28_M_release_234022_signed.exe)

both result in error...
The second says ID error
is there any way i can restore the original firmware? maybe put it in the sd card?

gavanas said:
both result in error...
The second says ID error
is there any way i can restore the original firmware? maybe put it in the sd card?
Click to expand...
Click to collapse
I found the rom.zip from the second file, renamed it to PD98IMG.zip and inserted it to my sd, but it say CID error.
I saw that everyone says about a goldcard but i don't seem to get it. The goldcard generator i downloaded say they could not locate the CID. Can i download a CID image?
Where should i put it, if i find one?
Thanks!

gavanas said:
I found the rom.zip from the second file, renamed it to PD98IMG.zip and inserted it to my sd, but it say CID error.
I saw that everyone says about a goldcard but i don't seem to get it. The goldcard generator i downloaded say they could not locate the CID. Can i download a CID image?
Where should i put it, if i find one?
Thanks!
Click to expand...
Click to collapse
I have tried many different ruu's and always get an error.
When i flash with PD98IMG i get a cid error
Is there any way out?
Even with a custom rom (jellytime)
Please help!!!:crying:

Use AAHK2
gavanas said:
I have tried many different ruu's and always get an error.
When i flash with PD98IMG i get a cid error
Is there any way out?
Even with a custom rom (jellytime)
Please help!!!:crying:
Click to expand...
Click to collapse
Try the AAHK2 Script. Make sure you follow all the instructions before using the script.. It will automatically do things for you and just follow the on screen instructions... At the end you will have your Stock Rom perfectly running... :good:

Delete your imei #
Get nloooo to delete it from the quote as well.
Sent from a dream.

gkprashu said:
Try the AAHK2 Script. Make sure you follow all the instructions before using the script.. It will automatically do things for you and just follow the on screen instructions... At the end you will have your Stock Rom perfectly running... :good:
Click to expand...
Click to collapse
I used AAHK2 when my phone got into a similar situation. It worked like charm

gavanas said:
I have tried many different ruu's and always get an error.
When i flash with PD98IMG i get a cid error
Is there any way out?
Even with a custom rom (jellytime)
Please help!!!:crying:
Click to expand...
Click to collapse
Do not use the AAHK2 if you are trying to return to stock for warranty purposes, thou I highly doubt that you still have warranty on this device .
In order to bypass the CID error you need to use a goldcard. Otherwise, you will need the exact ruu for your device.

glevitan said:
Do not use the AAHK2 if you are trying to return to stock for warranty purposes, thou I highly doubt that you still have warranty on this device .
In order to bypass the CID error you need to use a goldcard. Otherwise, you will need the exact ruu for your device.
Click to expand...
Click to collapse
After trying the 4.3 beta versions, i tried again to install the original firmware.
As before, the ruu setup did not work. It should, since my cid is HTC__001, and i was trying with every WWE version available.
Anyway, during setup, i found in the temp folder the rom.zip, and within it the necessary boot.img, system.img and recovery.img.
I flashed them through cmd using fastboot.
Everything worked out, now i am back to stock, but i guess that my phone is something like Frankenstein, using the radio and libraries from the last jellytime image i installed...
It works, but i don't recommend it. I think that i finally got lucky, and didn't brick my Desire HD.
Thanks for all your help and interest.

glevitan said:
Do not use the AAHK2 if you are trying to return to stock for warranty purposes, thou I highly doubt that you still have warranty on this device .
In order to bypass the CID error you need to use a goldcard. Otherwise, you will need the exact ruu for your device.
Click to expand...
Click to collapse
That is weird as ruu's flash all partitions.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

glevitan said:
That is weird as ruu's flash all partitions.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
i think you misunderstood him mate, he flashrd only specific img files from ruu not the whole thing. in this case, radio doesnt get flashed, but that shouldnt be to big of a problem.
to op: custom roms dont contain radios. so radio that is on your device is the same as before you flashed jellytime

t0mas_ said:
i think you misunderstood him mate, he flashrd only specific img files from ruu not the whole thing. in this case, radio doesnt get flashed, but that shouldnt be to big of a problem.
to op: custom roms dont contain radios. so radio that is on your device is the same as before you flashed jellytime
Click to expand...
Click to collapse
Well, RILs are not compatible then, and many AOSP partitions can not work fine with Sense Roms. If he did that then his cell might explode....

forgot about rils and didnt know about partitions.
but expoding cells are not to be taken lightly, especially when put in trouser pocket

[Q] Help with RUU hboot 1.18.0000

Hi I have a htc one v on 3 (H3G__001) it is on hboot 1.18.0000 radio 3831.19.00.120
I cant seem to find a ruu file for it even on androidfileshost.
all other ruu files fail at one point or another usually due ro wrong CID or older HBOOT
I have tried running a ruu with the correct hboot then when it got to the confirmation page i types %.temp% and found where the temp
install files were and i opened the rom.zip and edited the android-info.txt file adding H3G__001 to the file saving it and rezipping it then
continuing with the RUU installation.
Im hoping someone can help me recover the phone as im stuck in how to get it back working.
It is my fault as I locked the bootloader when returning to stock BEFORE I flashed the recovery and hboot (I know im an idiot) and htcdev wont unlock my relocked bootloader it just freezes then eventually gives me the "too many links" error message
here is the info I got from typing fastboot getvar all
C:\adb>fastboot getvar all
INFOversion: 0.5
INFOversion-bootloader: 1.18.0000
INFOversion-baseband: 3831.19.00.120
INFOversion-cpld: None
INFOversion-microp: None
INFOversion-main:
INFOserialno: HT24JTV02137
INFOimei: 351816054460252
INFOproduct: primou
INFOplatform: HBOOT-7230
INFOmodelid: PK7610000
INFOcidnum: H3G__001
INFObattery-status: good
INFObattery-voltage: 3954mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: 8591a55c
INFOhbootpreupdate: 12
INFOgencheckpt: 0
all: Done!
Thank you for reading and I hope you can help.

micky3936 said:
Hi I have a htc one v on 3 (H3G__001) it is on hboot 1.18.0000 radio 3831.19.00.120
I cant seem to find a ruu file for it even on androidfileshost.
all other ruu files fail at one point or another usually due ro wrong CID or older HBOOT
I have tried running a ruu with the correct hboot then when it got to the confirmation page i types %.temp% and found where the temp
install files were and i opened the rom.zip and edited the android-info.txt file adding H3G__001 to the file saving it and rezipping it then
continuing with the RUU installation.
Im hoping someone can help me recover the phone as im stuck in how to get it back working.
It is my fault as I locked the bootloader when returning to stock BEFORE I flashed the recovery and hboot (I know im an idiot) and htcdev wont unlock my relocked bootloader it just freezes then eventually gives me the "too many links" error message
Thank you for reading and I hope you can help.
Click to expand...
Click to collapse
Not even here: http://androidruu.com/?developer=Primo
And, are you primou or primoc?

No sadly its not on there as only for older hboots for my phone. there is 1.18.000 hboots on there but not to match my cid.
Im on primou with 3 uk which is H3G__001

Full reset of my M8: Help!!!

Hi Guys,
My M8 was rooted a while back so I'm on an old Android version. I recently upgraded my phone and want to reset my old one for my wife to use... but I honestly can't figure out what to do. I want to get it back to standard build so she can get OTA updates etc and get fully updated.
Can someone help with a description of the steps I need to make - and how exactly I can figure out the correct stock rom to use etc? More than willing to send a few $$$ to someone by way of a thanks.
It's S/Off and here's the config from Fastboot:
INFOversion: 0.5
INFOversion-bootloader: 3.19.0.0000
INFOversion-baseband: 1.21.21331147A1.19_2G
INFOversion-cpld: None
INFOversion-microp: None
INFOversion-main: 3.28.401.6
INFOversion-misc: PVT SHIP S-OFF
INFOimei2: Not Support
INFOmeid: 00000000000000
INFOproduct: m8_ul
INFOplatform: hTCBmsm8974
INFOmodelid: 0P6B10000
INFOcidnum: 11111111
INFObattery-status: good
INFObattery-voltage: 0mV
INFOpartition-layout: Generic
INFOsecurity: off
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: df77f8b7
INFOhbootpreupdate: 11
INFOgencheckpt: 0

Use the latest ruu. Link can be found here
http://forum.xda-developers.com/showthread.php?t=2911563
It will wipe EVERYTHING on the phone. Have a read there.

Mr Hofs said:
Use the latest ruu. Link can be found here
http://forum.xda-developers.com/showthread.php?t=2911563
It will wipe EVERYTHING on the phone. Have a read there.
Click to expand...
Click to collapse
Wow thanks. My phone's with Vodafone; does that affect things - does the above only apply to fully unlocked?
I don't think I can - I'll need an RUU specific to Vodafone, right? I can't find one anywhere here... can anyone help please?
Thanks - Jamie
Cheers - Jamie

Check this thread http://forum.xda-developers.com/showthread.php?t=2701376
Sent from my HTC One_M8 using XDA Free mobile app

Antagonist42 said:
Check this thread http://forum.xda-developers.com/showthread.php?t=2701376
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks - one problem though - my CID is something like 1111111 currently which looks incorrect. Can I just modify it to match an RUU (if so, how?) or if I need to figure out what value it was originally, how do I do that?

Leave as it is as CID: 1111111xxxxx is superuser, essentially unlocked so you can flash ANY carrier I.D. ROM
Sent from my HTC One_M8 using XDA Free mobile app

The latest ruu will work. It will make it wwe (it has no carrier crap from voda, but if you want or need it ?)
After the ruu it is full stock and you will get wwe ota updates (if you leave it stock)

Hi Guys,
Really struggling.
I've downloaded the RUU file - which is a .exe file. I renamed it to 0P6BIMG.zip
fastboot oem rebootRUU
And then:
fastboot flash zip 0P6BIMG.zip
This transfers the file and then gives this error:
writing 'zip'... INFOzip header checking...
INFOshift signature_size for header checking...
FAILED (remote: 32 header error)
I'm at a loss - I don't know what to try next! Am I doing something wrong - or is the file I've downloaded corrupt?
Thanks - Jamie

You can't rename a RUU exe to a zip.
Which RUU that you downloaded ? 4.16.401.10 ?
Simply put your device in bootloader/fastboot mode
Right click RUU exe and select run as administrator and follow the instructions.
Note : you need to use usb2.0 and the latest htc usb driver is installed.
To ensure you have the latest driver, download htc sync manager, install then uninstall the htc sync manager but leave the drivers
If you prefer a RUU zip, download here : https://www.androidfilehost.com/?fid=95916177934518148
then rename it and fastboot flash it as what you described earlier
Or another method if you have a microsd on your device,
Rename the RUU zip to 0P6BIMG.zip
Put 0P6BIMG.zip on your microsd
Boot the device to bootloader and select hboot
It will scan and ask you to update
Volume up to proceed update
Once complete, reboot .. done
Remove 0P6BIMG.zip from microsd

ckpv5 said:
You can't rename a RUU exe to a zip.
Which RUU that you downloaded ? 4.16.401.10 ?
Simply put your device in bootloader/fastboot mode
Right click RUU exe and select run as administrator and follow the instructions.
Note : you need to use usb2.0 and the latest htc usb driver is installed.
To ensure you have the latest driver, download htc sync manager, install then uninstall the htc sync manager but leave the drivers
If you prefer a RUU zip, download here : https://www.androidfilehost.com/?fid=95916177934518148
then rename it and fastboot flash it as what you described earlier
Or another method if you have a microsd on your device,
Rename the RUU zip to 0P6BIMG.zip
Put 0P6BIMG.zip on your microsd
Boot the device to bootloader and select hboot
It will scan and ask you to update
Volume up to proceed update
Once complete, reboot .. done
Remove 0P6BIMG.zip from microsd
Click to expand...
Click to collapse
Ah thanks! I think my problem is I'm using a Mac - don't have a windows PC at all. The zip route sounds the right one - will try that.
Thanks - Jamie