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hey all i am currently having a problem with me htc s621.
when my phone is on it randomly turns to a white screen after a 2 day period or so. and after a while of turning off phone/taking out battery/taking out sim card and doing this a lot it goes back to normal. im getting pretty mad and was wondering if i need to get my phone replaced or what.
any advice is helpfull. and the phone is not updated to 6.1 or anything like that. btw it all started to happen after i dropped my phone one time. i am not sure if that helps or not.
thanks in advance
laserjetx
The phone may be damaged. Is it a stock phone or has it be flashed with a rom?
it is purely stock no upgrades at all. today it did something new, it was white then 20 min later wen back to normal without me turning it off or anything. should i bring it in into warintee or anything i can do to help it?
I have seen simular situations before. It is possible that when you dropped it, the ribbon cable connecting the LCD to the board became dislodged and is only making a partial connection. Or the LCD is just plain broken and needs to be replaced. You can get a new LCD on ebay for around $30 USD and do it yourself or take it to a repair shop and have then look at it for you.
i believe i will take it into the store tommorow. get a professional statement and opinion to see what i should do. thanks alot guys
White Screen, A Backlight Problem
laserjetx said:
i believe i will take it into the store tommorow. get a professional statement and opinion to see what i should do. thanks alot guys
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I recall reading some time back concering the cause of the white screen had something to do with the backlight time, try making some adjustments with the backlight. Also do a serious search for that old thread dealing with this problem..............!
You would probably need a new screen and the best option would be to replace it yourself because you could find a cheap one off ebay and then just youtube and you could find on how to install the new screen.
After dropping my desire the screen had an obvious crack (no crack in the glass/digitiser) and displayed crazy colours from the crack, spreading across the screen over the course of the day until finally going completely blank.
Bought a new screen on ebay, same part number, same samsung AMOLED. Replaced today and the phone exhibits exactly the same behaviour. Switches on, digitiser works to the extent I can unlock and lock the phone, but screen is constant black. After a few switch on/offs the screen showed two green lines at the top and about half way down upon unlocking, that went away after another lock and unlock.
Pretty confident that the disassemble/assemble went ok and I didnt stress any flex connectors or similar... so have no idea what could still be wrong....
As I say, phone boots and can unlock/lock (makes the right noises etc) and is recognised by computer when plugged in.
Could using the phone until the screen completely stopped working have broken the controller or something?
Any input greatly appreciated.....
EDIT:
Just switched it on again, green line at top from keyboard lighting point, then the whole screen went blue on unlock. :S
This sound like a dying something, or maybe just bad contacts? Find it strange that unlocking has an effect....
Might be a bad connection or little shortcut?
Here is an official video on how to assemble and disassemble the device, http://forum.xda-developers.com/showthread.php?t=768535. Don't know if that helps but you can check if you did something wrong in the progress.
"..Bought a new screen on ebay.." Do not buy Chinese, buy the original.
ronijs19 said:
"..Bought a new screen on ebay.." Do not buy Chinese, buy the original.
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Seeing as the part was shipped from my country and had the exact same markings and serial numbers as the part I removed, I dont think this is the issue.
Thanks for the video, will disassemble and clean all contacts later today.
Was mainly posting to see if people had heard of/experienced the same issue, trying to ascertain whether it could be a faulty replacement or if its possible to break the hardware that runs the screen.
A good fake can be hard to tell apart from an OEM part...
So the consensus is that its a fake replacement? Really? The screen seems identical in all markings and connectors, my only conclusion can be it came from the same factory. What market would there be in producing defective replicas of mobile phone components?
Anyway I have sent the screen back to the seller for a replacement.
Any response to my other questions? Is it possible to damage the hardware that drives the screen by using the phone with a dying screen to the point of blank display?
Reading through another thread: http://forum.xda-developers.com/showthread.php?t=933866
Post #6 suggests the rom on the phone could have an effect, is this the case?
Thanks for any input.
Rom couldn't be the issue if you've installed the exact same screen.
My guess would be a loose connector.
Sent from my HTC Desire using XDA Premium App
My desire lives!
Replacement screen worked just fine....
Thanks for everyones responses!
Can you post the link to the seller on ebay, from whom you bought the display?
My screen randomly freezes, with Android still running in the background. It also has multicolored "snow" static-like crap on the screen instead of an image half of the time, especially when unlocking the screen. Happens when the kernel hasn't even finished booting as well. I also get visual artifacts appearing on screen, which would be expected if my GPU was OC'd, but it's not. Tried stock, didn't help, so I know it's a hardware problem.
I suspect it might be the slider ribbon, or the screen itself, but I want to know what it most likely is before trying to order parts and spending the money. If it's being caused by the GPU, I'm just gonna pick up a new part-time job and buy a new phone altogether..
Any ideas?
Same problem, same suspicions. I'm taking mine apart and will advise.
Got it back together... no change. Might just be the GPU.
Sometimes while the screen is glitching, moving the slider gets it to work. I'm thinking the ribbon cable in the slider might be damaged on the inside.
I'm gonna try replacing it since the part is $11 on Ebay.
Sent from Asgard
It's kernel problems. Lock and unlock.
Sent from my R800x using XDA
savage24x said:
It's kernel problems. Lock and unlock.
Sent from my R800x using XDA
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It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
captain67 said:
It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
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I'm wondering if the actual flex cable itself. Since I just derped and sat on my phone and broke the digitizer, I'm just gonna get the whole screen assembly (Since it's only about 5$ cheaper). It could be a while though. I can't order it till next tuesday.
I used to have similar problems on my g2 until I replaced the flex cable. But then again, the image seems to freeze and occasionally glitch, so I'm wondering if there's a faulty solder connection somewhere since shaking/beating/banging on the phone seems to also fix it sometimes.
I managed to dig up four old threads where multiple people had the exact same problems as me, replaced the flex cable, then had zero issues afterwards.
I was just reading them an hour ago. 100% sure the cable is the problem for my phone.
Now it's just a waiting game, first waiting until I have some cash, then waiting for the e-cheque to clear, then the shipment.. I'm gonna have to wait at least a month unless somebody goes and ships one to my door instantly.. Which obviously ain't gonna happen as I'm not a developer and just someone who helps ppl with their phones.
I'm gonna save up and buy a new phone, then give this one to my 11 year old niece after it's repaired. By the time I have enough cash for one of those new HTC models, the cable should be here.
Sent from Asgard
Well if you do it before me, please let me know!! And I'll be sure to report back! I'll order the screen assembly next tuesday.
captain67 said:
It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
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tl;dr original post. GPU problems.
jakestarz said:
Before buying a new phone try flashing new or older firmware via wotanserver
Sent from my R800a using xda premium
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Clearly you didn't read the thread. That had already been done.
savage24x said:
tl;dr original post. GPU problems.
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It's not the GPU. If you're too damn lazy to read a couple of paragraphs, don't bother replying.
Sorry to resurrect this...
Sorry to resurrect this out of the blue, but I am also having a similar problem.
I have not rooted my R800at, but noticed first that the screen would sometimes stretch or skew into an absurdly distorted shape, only to snap back to normal after unlocking the screen.
Then, a few days ago, I also started to get this colorized snow pattern on my screen. I was wondering if you managed to fix your phone by ordering the cable? Also, not to sound too much like a pathetic n00b, is there a .doc somewhere (Or PDF) showing how to disassemble the phone to replace the cable, if that indeed fixed the problem?
I am going to see if AT&T will warranty the phone (Less than a year old, more than 30 days, not more than 90) but I am unsure if it is going to cost me an arm and a leg to do so.
FadeDown said:
Sorry to resurrect this out of the blue, but I am also having a similar problem.
I have not rooted my R800at, but noticed first that the screen would sometimes stretch or skew into an absurdly distorted shape, only to snap back to normal after unlocking the screen.
Then, a few days ago, I also started to get this colorized snow pattern on my screen. I was wondering if you managed to fix your phone by ordering the cable? Also, not to sound too much like a pathetic n00b, is there a .doc somewhere (Or PDF) showing how to disassemble the phone to replace the cable, if that indeed fixed the problem?
I am going to see if AT&T will warranty the phone (Less than a year old, more than 30 days, not more than 90) but I am unsure if it is going to cost me an arm and a leg to do so.
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The phone comes with a one-year manufacturer warranty. Since you aren't rooted or unlocked, send it in for repair. If you open up the phone to fix the cable yourself you'll end voiding the warranty permanently. If something else breaks later down the road that's harder to fix, you're gonna need it.
Sent from a Galaxy far, far away
hey everyone well after reach tru this thread i think my flex cable is the problem as well
a while back when i unlock the fone the screen just use to be all jumpy (but i dont think dat was related to the flec cable problem cuz after changing wallpaper it stopped)
but like ah few weeks after i changed my rom, if i didn't slide out my gampad my phone wouldn't unlock, sometimes when i turn it off(the phone vibrates as usual but the screen nevr comes on) and then now like its completely gone i'm getting nothing from the screen anymore
so i'm guessing its the flex cable
and i think thats the reason for my front camera to stop wrking as well
FIX!
captain67 said:
My screen randomly freezes, with Android still running in the background. It also has multicolored "snow" static-like crap on the screen instead of an image half of the time, especially when unlocking the screen. Happens when the kernel hasn't even finished booting as well. I also get visual artifacts appearing on screen, which would be expected if my GPU was OC'd, but it's not. Tried stock, didn't help, so I know it's a hardware problem.
I suspect it might be the slider ribbon, or the screen itself, but I want to know what it most likely is before trying to order parts and spending the money. If it's being caused by the GPU, I'm just gonna pick up a new part-time job and buy a new phone altogether..
Any ideas?
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Same problem.
Answer is change the screen ribbon 3.50$ on ebay with shipping.:laugh:
ispeedca said:
Same problem.
Answer is change the screen ribbon 3.50$ on ebay with shipping.:laugh:
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That's correct. You all guys need to replace the ribbon cable/flex cable and the issue will be gone.
for some reason just in a sudden my wildfire has lots of scanlines. it seems asif the lines, which are horozontal btw, are with a pixel space distance from eachother. but when you touch the screen there is one line that dissapears... even in boot and recovery it is showing this problem...
any help appraciated...
Could possibly be a loose or worn connection, i dropped my Willy (still tickles me that slym) on a tiled floor and had a few dots that seemed to get bigger and smaller of their own accord, not saying you should do this but i accidentally dropped mine again and it fixed my problem.
Probably a loose connection between the screen and motherboard or the screen is beginning to fail.
Sent from my GT-I9100 using Tapatalk 2
ever tried to open the front? or is it even possible to open the front without breaking it? cause else i will try and see if there is a wire loose...
Just do not drop it in hope to fix something lol
Good luck!
FGOD said:
ever tried to open the front? or is it even possible to open the front without breaking it? cause else i will try and see if there is a wire loose...
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If you look on youtube, there are videos showing how to open it up, its not difficult but there is a cable which folds around at the bottom of the screen for the backlights on the buttons, just be careful you don't tear it or your button lights won't work anymore. It may just need a little clean out. If that doesn't fix it then new screens are cheap enough but i've said it before n i'll say it again, is it worth spending money on?
Maybe time to think about an upgrade.......
Sent from my GT-I9100 using Tapatalk 2
i do have an upgrade i have a sensation xe since 4 weeks, but a friend of mine borrowed this one cause his died 2 weeks ago and it all was still good untill last weekend... but i might wanna try to look for the video and indeed clean it, maybe it helps... thanks for the info
I have searched the entire forum for the similar problem i am facing but couldn't find any and had to write to you in private.
I have bought my device 3-4 months ago from Bangladesh and cant claim any warranty or replacement. My device screen is flickering more often day by day at the bottom right corner. Its like a screen shot of the top or any other portion of the tab that is flickering at the bottom right corner. I tried the brightness issue, didn't work. Then I factory reset my device thought might be a bug but still no luck. Now i am worried whether this is a hardware problem or not. But i never dropped the device. So shouldn't be one.
I recorded the problem with my mobile to be more precise. Video attached herewith in zip file.
I would be really grateful if anyone can help me out with a solution.
Thanks.
Mosharraf29 said:
I have searched the entire forum for the similar problem i am facing but couldn't find any and had to write to you in private.
I have bought my device 3-4 months ago from Bangladesh and cant claim any warranty or replacement. My device screen is flickering more often day by day at the bottom right corner. Its like a screen shot of the top or any other portion of the tab that is flickering at the bottom right corner. I tried the brightness issue, didn't work. Then I factory reset my device thought might be a bug but still no luck. Now i am worried whether this is a hardware problem or not. But i never dropped the device. So shouldn't be one.
I recorded the problem with my mobile to be more precise. Video attached herewith in zip file.
I would be really grateful if anyone can help me out with a solution.
Thanks.
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It seems like your CPU/GPU is burning out... I had the same problem when over clocking my old Galaxy Ace..
The problem may not be the same, but its all I can think of.
EDIT: it could possibly be because the ribbon cable that connects the Screen to the MoBo is loose?
Sent from my Nexus 7 using XDA Premium 4 mobile app
Abel669 said:
It seems like your CPU/GPU is burning out... I had the same problem when over clocking my old Galaxy Ace..
The problem may not be the same, but its all I can think of.
EDIT: it could possibly be because the ribbon cable that connects the Screen to the MoBo is loose?
Sent from my Nexus 7 using XDA Premium 4 mobile app
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Ribbon cable...i thought of that too...hope that is the prob..it shouldn't be a great problem then. What if CPU/GPU is burning out...what will be the solution then? Thanks for your reply though.:good:
Mosharraf29 said:
Ribbon cable...i thought of that too...hope that is the prob..it shouldn't be a great problem then. What if CPU/GPU is burning out...what will be the solution then? Thanks for your reply though.:good:
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If the ribbon cable is loose, power off you device and pull the back cover off and have a look.
If the CPU/GPU is burning out, the only thing I would suggest would be a moderate under clock of both units and pray that your device will last, alternatively, throw your device at a wall to preemptively break it before they do die and your device becomes a really crappy decorative ornament.
Seeing as you cannot get a replacement, your only option is to try and keep it from happening by any means.. It is only a matter of time.
OR,
I'm wrong.
Abel669 said:
If the ribbon cable is loose, power off you device and pull the back cover off and have a look.
If the CPU/GPU is burning out, the only thing I would suggest would be a moderate under clock of both units and pray that your device will last, alternatively, throw your device at a wall to preemptively break it before they do die and your device becomes a really crappy decorative ornament.
Seeing as you cannot get a replacement, your only option is to try and keep it from happening by any means.. It is only a matter of time.
OR,
I'm wrong.
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Last night i showed my device to a professional and as this device is not much available in Bangladesh, they are not expert enough. Though he suspected it might be the cable issue but he cant be sure. He might get it right if he gets another same device to test. So m left with very few options :crying:. I got to wait for the parts to be available or i got to contact the Asus product importers but fingers crossed. Disappointing...its just a couple of months and lot of money for me.
Anyway...thanks for all the help and support. Appreciate it.
Mosharraf29 said:
Last night i showed my device to a professional and as this device is not much available in Bangladesh, they are not expert enough. Though he suspected it might be the cable issue but he cant be sure. He might get it right if he gets another same device to test. So m left with very few options :crying:. I got to wait for the parts to be available or i got to contact the Asus product importers but fingers crossed. Disappointing...its just a couple of months and lot of money for me.
Anyway...thanks for all the help and support. Appreciate it.
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am experiencing the same issue, plz notify me if any updates, thx
I face the same issue on my nexus 7(2013). Is there any solution to this?
Sent from my Xperia Sola using Tapatalk
I have this issue as well. Got a 16GB 2013 model free that had a shattered digitizer. Replaced the screen and for about 24 hours it seemed fine (only a little use). As I began to check it out and use it I started getting this odd flicking glitch on the bottom right of the screen, right edge to about 3/4 or 4/5 to the left. over time the amount of time the glitching occurs has gotten longer, and after re-seating all of the cables (they're in good and straight) it's pretty much constant now.
same here. i haven't even overclocked my tablet i might have to open my device up some time...