Hi,
Has HTC said anything about how much it costs for them to replace the m8's battery?
I have no intention of doing this myself, but I'd like to know that my phone can last longer that 2 years.
What about for the m7? I can't find anything about a battery replacement service online nor the cost.
If it's $99 I can accept it, but anything more would not make much financial sense.
Apple charges $79, for what it's worth.
You could use your phone to call HTC and ask.
Sent from my HTC One_M8 using XDA Free mobile app
exad said:
You could use your phone to call HTC and ask.
Sent from my HTC One_M8 using XDA Free mobile app
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I trust XDA and people who have gone through the actual process more than HTC (or any other reps) b/c they usually can't answer my question, no matter how simple.
lamenramen said:
I trust XDA and people who have gone through the actual process
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Not to poke holes in your logic but this phone hasn't been out long enough for anyone to have gone through the process of paying to replace their battery...
Sent from my HTC One_M8 using XDA Free mobile app
My old HTC One S still holds a charge. It's an original launch day device from tmobile, with the original battery.
My dad was using it and would get almost a week on a battery.
He's using my m7 now.
So I wouldn't really worry about it that much.
Sent from my HTC One_M8 using Tapatalk
exad said:
You could use your phone to call HTC and ask.
Sent from my HTC One_M8 using XDA Free mobile app
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+1 What he says
There are no listing at the moment as the product is so new. Plus the phone is sealed so the normal outlets other than HTC are unlikely to stock as it is classed as a service item - in other words, for the majority it would involve a return to store. (As you say - 'I have no intention of doing this myself',')
Remember if someone has had problems this early on with the battery, they would have gone for a replacement phone (I know I would have!)
- No doubt at some point somebody will release one. but for now, your best port of call is HTC direct
Like he said^^^^^^^^^^^^
Related
Do I have to be a tmobile customer to return my G2 for a warranty...even though I didn't by it from them but fresh in a box somewhere else using the company simple mobile?
Sent from my HTC Vision using xda premium
Why would T-Mobile warranty out your G2? First your not their customer, second you didn't buy it from them. Simple answer no.
Sent from my HTC Vision using XDA App
Even if you were to use someone else's box, they would quickly check the phone and realize that it isn't T-Mobile's. The numbers behind the battery are a give-away.
Sent from my HTC Vision using XDA App
Why is it always so hard for people to understand what a Manufacturer's One Year Warranty means. Read the warranty statement that came with your phone, then contact HTC.
I have posted this in Q&A twice and no help, so forgive me for wrong section.
My One X has a very weird issue that no matter what I can't find anyone who has it. It has a screen flex on the right side, but if I press on the side or something else does, the phone shuts off. The only way to turn it on after this is to plug it into the wall. HTC wouldn't take it because of the bootloader. I just would like to know if there is anyway possible to fix this. I can't even put a case on the device because doing so cause the phone to turn off in my pocket.
Sent from my HTC One X
mibikin said:
I have posted this in Q&A twice and no help, so forgive me for wrong section.
My One X has a very weird issue that no matter what I can't find anyone who has it. It has a screen flex on the right side, but if I press on the side or something else does, the phone shuts off. The only way to turn it on after this is to plug it into the wall. HTC wouldn't take it because of the bootloader. I just would like to know if there is anyway possible to fix this. I can't even put a case on the device because doing so cause the phone to turn off in my pocket.
Sent from my HTC One X
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Click to collapse
The only thing you could do is to take it apart and search for the problem and then eventually replace the defected part
If you have the AT&T version, you'd be better off in that forum, this is for the Tegra version.
I'm.sure the States has consumer protection law, it's clearly a hardware defect. Put stock ROM and whatever else on it and insist your retailer deal.with the problem.
BenPope said:
If you have the AT&T version, you'd be better off in that forum, this is for the Tegra version.
I'm.sure the States has consumer protection law, it's clearly a hardware defect. Put stock ROM and whatever else on it and insist your retailer deal.with the problem.
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I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
Sent from my HTC One X using xda app-developers app
mibikin said:
I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
Sent from my HTC One X using xda app-developers app
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HTC has international warranty, but not sure it if covers US or not.
I can have a warranty in Turkey for devices which are bought in the EU. Better check with HTC support.
mibikin said:
I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
Sent from my HTC One X using xda app-developers app
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thekillingroad said:
HTC has international warranty, but not sure it if covers US or not.
I can have a warranty in Turkey for devices which are bought in the EU. Better check with HTC support.
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Click to collapse
The warranty for all HTC devices is as thekillingroad mentioned is "INTERNATIONAL" and should cover the US as well. I had a problem with mine as well, a different one, but if it wasn't for the warranty provided by the carrier I've bought the device from I would've sent it in service under HTC's warranty.
You just have to contact HTC CS and they'll tell you the procedure you have to follow.
I wasn't satisfied with the quality of the repair my device received as it came back with more defects the than it was sent in with and contacted them by phone and afterwards got a complete replacement.
My advice: don't even hesitate to give them a call.
Best of luck.
Pushu.x
Sent from my HTC One X
Hey just said hello cant use the warranty bc his bootlocker is unlocked and they wouldn't take it.
Maybe pay for the repair?
Sent from my HTC One X using xda app-developers app
If all else fails invest in a couple of guitar plectrums and take the whole screen out, then reseat it. Plenty of YouTube vids showing how to do this.
Sent from my Commodore Vic20
andyl66 said:
If all else fails invest in a couple of guitar plectrums and take the whole screen out, then reseat it. Plenty of YouTube vids showing how to do this.
Sent from my Commodore Vic20
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Click to collapse
This is what I plan on trying when I have time.
Sent from my HTC One X using xda app-developers app
Solved the issue by removing the screen with some piece of plastic I found. Thanks everyone.
Sent from my HTC One X using xda app-developers app
Has anyone used this app? Normally I don't use batter saving apps but since this one is made by snapdragon I thought I would give it a shot. Anyone else used and experienced any positive or negative results?
Sent from my HTC One using xda app-developers app
I just installed it yesterday will let you know when it finishes learning.
Sent from my HTC6500LVW using xda app-developers app
What is different about these two threads..?
http://forum.xda-developers.com/showthread.php?t=2417500
I posted this before seeing that one. My fault.
Sent from my Verizon HTC One
Thefireballkid said:
I posted this before seeing that one. My fault.
Sent from my Verizon HTC One
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oh I don't care, just was wondering, no need to apologize, except maybe to the MOD who has to merge the threads
Been using it for a month battery last for more than 12 hours.
Sent from my HTC One.
chisportsfan said:
Been using it for a month battery last for more than 12 hours.
Sent from my HTC One.
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I had a dip in mine as soon as I started using it so I ended up uninstalling it. Maybe I should have given it more time.
Sent from my Verizon HTC One
Thefireballkid said:
I had a dip in mine as soon as I started using it so I ended up uninstalling it. Maybe I should have given it more time.
Sent from my Verizon HTC One
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I recall it stating that it needs two days to properly monitor your usage before it actually kicks in and does its thing.
m4rk0358 said:
I recall it stating that it needs two days to properly monitor your usage before it actually kicks in and does its thing.
Click to expand...
Click to collapse
This was after the initial learning period. It could have just been a change in my usage though.
Sent from my Verizon HTC One
I have a couple problems with my m8 including dust under the screen, wiggly power button, my speaker on the bottom is slightly warped and not flush with the screen. My volume button is bent slightly, and my screen bulges slightly. Anyway, laundry list of problems aside, I want to RMA but I am uncertain of the process. How much do they scrutinize the phone for hardware issues or software tampering and what is the process for getting the replacement - do they require you to send the phone first and become phone-less for a while, or authorize my card for the full charge of the phone and I send back the old one after I get the new one? Will they accept my phone for rma after one month of having it? (I left the country for a month after getting it and obviously couldn't get a replacement). And finally, overall, is it an easy experience?
Sent from my HTC One_M8 using XDA Premium 4 mobile app
atticusmas said:
I have a couple problems with my m8 including dust under the screen, wiggly power button, my speaker on the bottom is slightly warped and not flush with the screen. My volume button is bent slightly, and my screen bulges slightly. Anyway, laundry list of problems aside, I want to RMA but I am uncertain of the process. How much do they scrutinize the phone for hardware issues or software tampering and what is the process for getting the replacement - do they require you to send the phone first and become phone-less for a while, or authorize my card for the full charge of the phone and I send back the old one after I get the new one? Will they accept my phone for rma after one month of having it? (I left the country for a month after getting it and obviously couldn't get a replacement). And finally, overall, is it an easy experience?
Sent from my HTC One_M8 using XDA Premium 4 mobile app
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Click to collapse
I have replaced 2 HTC One M8 with AT&T so far. Process is simple. They send you the replacement phone with an RMA sticker. You put your old phone into the same box, put the RMA sticker on the box and ship it off via USPS. I restored my phones with stock AT&T ROM, left recovery alone, s-off and have had no problems.
GermanGuy said:
I have replaced 2 HTC One M8 with AT&T so far. Process is simple. They send you the replacement phone with an RMA sticker. You put your old phone into the same box, put the RMA sticker on the box and ship it off via USPS. I restored my phones with stock AT&T ROM, left recovery alone, s-off and have had no problems.
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Click to collapse
Wait, you replaced your att phone THROUGH att or you replaced it through HTC?
Sent from my HTC One_M8 using XDA Premium 4 mobile app
atticusmas said:
Wait, you replaced your att phone THROUGH att or you replaced it through HTC?
Sent from my HTC One_M8 using XDA Premium 4 mobile app
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AT&T
GermanGuy said:
AT&T
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Just one more stupid question. How do I go about RMA'ing through att? I thought only HTC did replacements through warranty.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
atticusmas said:
Just one more stupid question. How do I go about RMA'ing through att? I thought only HTC did replacements through warranty.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
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Click to collapse
Just call AT&T, explain to them the problems you are having and request a replacement phone.
Sent from my HTC One_M8
GermanGuy said:
Just call AT&T, explain to them the problems you are having and request a replacement phone.
Sent from my HTC One_M8
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Alright, will do. Thanks.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Don't put it in your original box or you won't get it back. Easiest thing to do is use htc's online chat. They will organise everything.
Ok guys I need help changing the imei of this phone to one from a HTC sensation, any takers?
Sent from my SCH-I605 using XDA Free mobile app
fallen00sniper said:
Ok guys I need help changing the imei of this phone to one from a HTC sensation, any takers?
Sent from my SCH-I605 using XDA Free mobile app
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Pretty sure this topic is one of those gray areas, so I wouldn't be surprised to not get an answer to this.
Sent from my SPH-L710 using Tapatalk
Not really, both devices are t mobile.
Maybe a little grey... however it is for a good cause, my buddy is on his parents account and they got him black listed by not paying the bill and his sensation has a bad digitizer... so figured I could help him out.
He can't afford buying another phone.
Sent from my SCH-I605 using XDA Free mobile app
There is nothing "a little grey" about it. What you are wanting to do is 100% illegal. Both phones being from the same carrier has nothing to do with it.
Exactly this ^^^^
Thread closed.