[Q] Touchscreen Sensitivity - Desire HD Q&A, Help & Troubleshooting

It seems that there are some dead sensors or something in the upper right hand corner of my screen.
I'm getting these 'phantom touches' that keep pressing whatever is in that corner.
I'm wondering if there is any way to turn this part of the screen off, so it doesn't continue to register touches that aren't actually happening.
Does anyone have a solution for this issue?

lukelzzo said:
It seems that there are some dead sensors or something in the upper right hand corner of my screen.
I'm getting these 'phantom touches' that keep pressing whatever is in that corner.
I'm wondering if there is any way to turn this part of the screen off, so it doesn't continue to register touches that aren't actually happening.
Does anyone have a solution for this issue?
Click to expand...
Click to collapse
Not possible bud, you have to replace ur touchscreen with a new one.

mickeyasamoah said:
Not possible bud, you have to replace ur touchscreen with a new one.
Click to expand...
Click to collapse
Okay, that kinda sucks. I guess it is kinda old after all. Thanks for the input though!

My cousin used to have this problem, she couldnt touch some parts of screen So she needed to use her phone on landscape mode
In order to see what parts have problem on play store write toucscreen test etc
No software solution
it's a hardware problem ..Your touch screen needs to be replaced

Related

Apps random minimize

Hello everybody,
today I have to ask if somebody has a solution for me
When I click sometimes on different apps just with the finger they minimze. I don't know why is there a special gesture or something? Its really strange..
FTouchFlo is disabled of course..
But maybe my device is just going to die
You know what, i have had that happen to me too!! Mine mostly happens when I press the centre key in the dpad, but i think it has happened one other time when i didnt use that key too.
I dont think its your device, might be something that has to do with WM6.1. Never had that happen in WM6.0.
ai6908 said:
You know what, i have had that happen to me too!! Mine mostly happens when I press the centre key in the dpad, but i think it has happened one other time when i didnt use that key too.
I dont think its your device, might be something that has to do with WM6.1. Never had that happen in WM6.0.
Click to expand...
Click to collapse
This behavior is very strange..
I didn't noticed it with the dpad keys yet, just when pressing the touch screen somewhere.. It also seems to happen more often when the memory is very full or pressing on the right screen edge. Regards
PaY87 said:
This behavior is very strange..
I didn't noticed it with the dpad keys yet, just when pressing the touch screen somewhere.. It also seems to happen more often when the memory is very full or pressing on the right screen edge. Regards
Click to expand...
Click to collapse
This happens also to me When I am in the PIE, and making the scroll down in the Scrollbar and press the black right screen edge.
RanDomIze said:
This happens also to me When I am in the PIE, and making the scroll down in the Scrollbar and press the black right screen edge.
Click to expand...
Click to collapse
This is exactly what I am talking about
Well, didn't found any solution yet but will looking for..
I agree with ICE, it does happen to me when using touch screen also. Maybe its an alignment issue?
It is an alignment issue! I am having this too! Touch screen smoetimes thinks that you press upper corner of the screen! I think this is Windows Mobile problem but also it may be a hardware issue!
ViktorX said:
It is an alignment issue! I am having this too! Touch screen smoetimes thinks that you press upper corner of the screen! I think this is Windows Mobile problem but also it may be a hardware issue!
Click to expand...
Click to collapse
So I might be able to fix that when I align the screen again?
I have the same problem.. it does it every once in awhile.. so annoying
PaY87 said:
So I might be able to fix that when I align the screen again?
Click to expand...
Click to collapse
I guess early WM6.0 releases had some screen alignment issues, but the more i read, it is related to hardware issue...LOL
I have the same problem!!!
Never had screen alignment issues, but my screen has damages from stylus on the "X" button from pressing there and on the scroll bar from scrolling while surfing the internet, I think that is the cause of the problem with my device..
I must say it is really annoying and made me realize I will NEVER use stylus in my life..
Just my 2 cents..
I've noticed the same problem occasionally, and from memory it (maybe) happened a lot more on some of the early WM6.1 ROMs. I haven't noticed it for a while though.
Do you think its the same as in the wiki? HT646 on http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems
Where the right corner keeps touching. If you've got any xbutton installed, its bound to minimize. Some of the problems farther down link this to the screen heating up and eventually not working till it cools down.
irockash said:
Do you think its the same as in the wiki? HT646 on http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems
Where the right corner keeps touching. If you've got any xbutton installed, its bound to minimize. Some of the problems farther down link this to the screen heating up and eventually not working till it cools down.
Click to expand...
Click to collapse
Well it happens even in the morning when the phone is fully charged, and hasnt been used/touched/handled in over 8 hours, so I doubt its a heat issue.
Shamanix, are you saying this whole problem may be caused by the HTC X Button software?
Happens to me also but only since I switched to 6.1 ROM's
I also had this issue on 6.0.
Can't really believe that this is an hardware bug, maybe a special hermes "feature"
Yesterday, when I was scrolling over the edge I saw the x button going down *lol*
Would be interesting if kaiser users have the same problems.
No I am not saying it is because of X-Button software... I said that I have damaged my screen when I was pressing "X" and "OK" button with stylus in the top right corner and that I have damaged right part of the screen where the scroll bar is again with stylus while I was surfing the web and scrolling so now when I press over the damaged area ( right side of the screen ) I can see X button going down just like Pay said..
So my problem is in damaged screen...
You can`t see the damage, but you can feel it with the stylus...
i have apps closing in random occasions as well. it didn't happen before using wm6.0 but it happened on almost every wm6.1 rom i flashed. i try avoiding the htx x button so i don't think it's related to it.
Im on WM6 with ftouchflo enabled and x-button bind to close apps. Happens to me also sometimes A bit annoying but I think I'll manage.
There appear to be many issues concerning the screenpart of the Hermes. I am not suggesting that this problem actualy is one of them but you might have a closer look to the space between the screen and the plastic of the housing. My whitescreenissues and the screen alignmentissues many people suffer from are caused by the thin layer of foam that HTC sticks the screen to the housing with. I recently put some new foam/tape in between and it helped me with my whitescreen issues. In the beginning I put to much and at that time touching the top plastic parts caused all sorts of reactions normally caused by touching the screen,.
Just a thought...
D2D

[Q] Dodgy touch buttons

Im having some trouble with my physical touch buttons. They seem to stop working every now and then. If I bash the phone on my hand a few times they usually start working again. I'm guessing theres a dodgy connection inside somewhere thats causing this. There are no other symptoms though so it's very specific to the touch buttons.
I've opened the phone to have a look if anything looked loose but on the face of it everything seemed fine. However, I wasn't sure which ribbon was for what and couldnt find a diagram anywhere on the net after a quick search. Can anyone help identify what all the connections are for? In the picture I have circled the 5 main connections. So far I have figured the following:
Black circle - touch for screen
yellow circle - metal docking contacts on back of phone
red circle - not sure possibly speaker/touch buttons?
blue circle - not sure possibly speaker/touch button?
green circle - vibration motor?
If you know better please correct me. I think the touch buttons either work off the screen touch responsive connection (black circle) or the red or blue circles but cant quite figure out which.
Thanks
i know the gold colored part on the bottom left of the phone is the digitizer connector, is the rest of the screen working? if not make sure the aforementioned connector is pressed down securely
exocetdj said:
i know the gold colored part on the bottom left of the phone is the digitizer connector, is the rest of the screen working? if not make sure the aforementioned connector is pressed down securely
Click to expand...
Click to collapse
you mean bottom left in the picture I uploaded?
Everything else is working fine, no issues with screen whatsoever, its just the touch buttons. Thats why im trying to figure which connector does the touch buttons
f_padia said:
you mean bottom left in the picture I uploaded?
Everything else is working fine, no issues with screen whatsoever, its just the touch buttons. Thats why im trying to figure which connector does the touch buttons
Click to expand...
Click to collapse
yup
not sure whats up in that case mate, i have been taking apart my phone for the first time also, i messed up the signal coaxial cable connector on the bottom right and had to install a new part lol

Touch Screen edges stopped working

Hello all,
My Joying HE is starting to lose sensitivity in the touch screen. The bottom and top edges aren't working anymore, just the middle of the screen works. I can't touch anything that is at the top or bottom of the screen.
Is it posible to solve the issue without replacing it?
Thanks
otaviobonder said:
Hello all,
My Joying HE is starting to lose sensitivity in the touch screen. The bottom and top edges aren't working anymore, just the middle of the screen works. I can't touch anything that is at the top or bottom of the screen.
Is it posible to solve the issue without replacing it?
Thanks
Click to expand...
Click to collapse
What does the reseller suggest if unable to find related solutions here?

Touchscreen Occasionally not responding

Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Please upgrade to the newest firmware.
Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Got the same issue on 52.0.A.8.50. Usually opening the app drawer then hitting back solves it - otherwise none of the virtual buttons work.
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
bobsright said:
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
Maybe the Screen Connector wasn't 100% clean.
Or not only the screen is damaged.
I heard that the touch problems are mostly fixed with PIE. The closed source clearpad touch driver is..... Hoping Q gives us an further updated driver.
You still get sometimes ghost touches on higher workload or if the keyboard app is slow, but if you have dead spots the hardware sounds damaged.

Touchscreen problem

Hi, today in the morning i noticed an issue with the touchscreen, especially, on the left edge. I noticed that issue while i was writing and trying to switch the key of numbers and letters.
While i try to write and press "?123 or ABC" key, sometimes it doesn't work and i have to press twice.
Have u ever noticed something similar? I have tried by changing the keyboard, restarting, calibrating and I can't fix the issue.
Thanks in advance.
osmxgohan said:
Hi, today in the morning i noticed an issue with the touchscreen, especially, on the left edge. I noticed that issue while i was writing and trying to switch the key of numbers and letters.
While i try to write and press "?123 or ABC" key, sometimes it doesn't work and i have to press twice.
Have u ever noticed something similar? I have tried by changing the keyboard, restarting, calibrating and I can't fix the issue.
Thanks in advance.
Click to expand...
Click to collapse
I have the same problem
Same too, I use gboard keyboard
osmxgohan said:
Hi, today in the morning i noticed an issue with the touchscreen, especially, on the left edge. I noticed that issue while i was writing and trying to switch the key of numbers and letters.
While i try to write and press "?123 or ABC" key, sometimes it doesn't work and i have to press twice.
Have u ever noticed something similar? I have tried by changing the keyboard, restarting, calibrating and I can't fix the issue.
Thanks in advance.
Click to expand...
Click to collapse
What keyboard are you using?
tze_vitamin said:
What keyboard are you using?
Click to expand...
Click to collapse
Whatever keypad I use. I've tried several of them, but it's the same.
007Gogi said:
Whatever keypad I use. I've tried several of them, but it's the same.
Click to expand...
Click to collapse
same too , I hope it is not a hardware's issue.
I have the same problem. In my case, the other side of the touchscreen has the same issue as well (Gboard enter button). Did you guys check the touch sensor test (the one in diagnostics menu -> additional tools)? It seems that only two squares are affected. The left and right outermost square in the penultimate row. Try tapping fast, it's sometimes not registering. I really hope this is not a hardware issue though...
Have you tried to disable screenshot gesture? Please try it and report if the issue are resolved. I don't have a rdm8pro but on other redmi i have the same issue and the screenshot gesture of miui create the problem.
intelinside70 said:
Have you tried to disable screenshot gesture? Please try it and report if the issue are resolved. I don't have a rdm8pro but on other redmi i have the same issue and the screenshot gesture of miui create the problem.
Click to expand...
Click to collapse
Unfortunately it didn't help. The issue is still present.
Go to settings and tap on kernel couple times and do CIT test of screen
tze_vitamin said:
Go to settings and tap on kernel couple times and do CIT test of screen
Click to expand...
Click to collapse
I already did it. I could observe the same problem while performing the test. I just want to know if it's a widespread issue before I return my phone.
c1rcle said:
I have the same problem. In my case, the other side of the touchscreen has the same issue as well (Gboard enter button). Did you guys check the touch sensor test (the one in diagnostics menu -> additional tools)? It seems that only two squares are affected. The left and right outermost square in the penultimate row. Try tapping fast, it's sometimes not registering. I really hope this is not a hardware issue though...
Click to expand...
Click to collapse
it's exactly the same in my case , I have noticed that more happens if you touch repeatedly in the middle of the screen and then at the ends
sorry for bad english
I went to a local Mi Store earlier today and the unit they have on display suffered from the same touch screen issue. I don't think replacing the device would help as it seems that a large amount of them might be having the same problem. If anyone's device is functioning correctly, please let us know.
This is just in the corners , I noticed to.. when I want to press 123 to go to numeric pad, I noticed that the screen dont react in some times..that not the screen issue, this is more like ..I dont know how to explain it on English..but everything is ok with screen when you press the right place..
Try press this line that I marked on this screenshot and you will se that the display is not responding.. this is not hardware or software error.. this is jus the line on keyboard that have no function and not react when you touch it. But when you touch right place on number 123.. everything is ok..
So ..your phone and everyone else is working fine.
Also this is just happened on keyboard..on other apps,this place on screen also like in CIT test working..
tze_vitamin said:
This is just in the corners , I noticed to.. when I want to press 123 to go to numeric pad, I noticed that the screen dont react in some times..that not the screen issue, this is more like ..I dont know how to explain it on English..but everything is ok with screen when you press the right place..
Try press this line that I marked on this screenshot and you will se that the display is not responding.. this is not hardware or software error.. this is jus the line on keyboard that have no function and not react when you touch it. But when you touch right place on number 123.. everything is ok..
So ..your phone and everyone else is working fine.
Also this is just happened on keyboard..on other apps,this place on screen also like in CIT test working..
Click to expand...
Click to collapse
Try touching the highlighted tiles and then compare it to other ones. Look at the attached screenshots.
tze_vitamin said:
This is just in the corners , I noticed to.. when I want to press 123 to go to numeric pad, I noticed that the screen dont react in some times..that not the screen issue, this is more like ..I dont know how to explain it on English..but everything is ok with screen when you press the right place..
Try press this line that I marked on this screenshot and you will se that the display is not responding.. this is not hardware or software error.. this is jus the line on keyboard that have no function and not react when you touch it. But when you touch right place on number 123.. everything is ok..
So ..your phone and everyone else is working fine.
Also this is just happened on keyboard..on other apps,this place on screen also like in CIT test working..
Click to expand...
Click to collapse
the touches have to be fast, if you make them slow the problem "disappears"
c1rcle said:
Try touching the highlighted tiles and then compare it to other ones. Look at the attached screenshots.
Click to expand...
Click to collapse
I can take a screenshot,how did you do this?
tze_vitamin said:
I can take a screenshot,how did you do this?
Click to expand...
Click to collapse
You mean you are unable to access this particular test? Just tap the 3 dots in the top right corner of the screen when you get to the CIT test menu. Then select 'Additional tools'. Tap the 8th item on that list which says 'Touch sensor' and you will be greeted with that test screen.
apparently if it was a software problem, update a few minutes ago and the problem seems to have been resolved
c1rcle said:
You mean you are unable to access this particular test? Just tap the 3 dots in the top right corner of the screen when you get to the CIT test menu. Then select 'Additional tools'. Tap the 8th item on that list which says 'Touch sensor' and you will be greeted with that test screen.
Click to expand...
Click to collapse
Dude, e know how to do that.
I can take a screenshot, my CIT test shows that everything is ok with my screen

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