I picked up my M8 last Friday at my local T-Mobile store, and put it in a new OtterBox case as soon as I got in the car. During the past week it has never left its case and has been sitting on my desk or in my pocket. I have never dropped it, set it down too hard, or even looked at it the wrong way. This morning I turned it over and found the glass on the camera has cracked!
I see that this was an issue with the M7, and I'm hoping it is not starting over again with this one. I found this thread on Reddit with a similar situation: http://www.reddit.com/r/htcone/comments/22z4dk/m8_rear_camera_glass_cracked_already/
Anybody else have this issue or any suggestions on what I can do to fix/get it fixed/get it replaced?
Somebody on Reddit also had this issue. I'm kind of worried about getting mine if this happens.
http://www.reddit.com/r/htcone/comments/22z4dk/m8_rear_camera_glass_cracked_already/
That sucks.. It was an issue with the m7 as well. And the lens didn't really change.
My release day m7 still doesn't have a single mark on it. But a couple co-workers fell victim to the broken lens.
As a side note, not sure if it will help or not. But the Nillkin tempered glass screen protector on amazon, comes with glass protectors for the lenses on the back.
Edit: also.. if they hassle you to hard on making you pay for replacements.. You can actually buy the entire rear housing for 49 bucks. Which has the camera lenses on it. I'm assuming they're just using a 3m double sided tape to hold them on, so you could probably push them out from behind on the housing. And dig and pop out your cracked one, and just restick.
http://www.etradesupply.com/htc-one-rear-housing-back-cover-22030.html
I wonder if I just pop out the glass entirely. Why need lens at all? All it does is protect the camera no?
T-Mobile Chat
I just finished a chat with a T-Mobile support rep and they told me to bring my phone in to a store so they can inspect it and determine my options.
According to the rep "There seems to be an issue with the camera and it makes a popping or crackling sound, this could cause your camera to crack." One of the first things they asked me was if I could hear any sounds when trying to take a picture.
I haven't read anything about these sounds elsewhere, but it sounds like something either HTC is aware of or at least just T-Mobile. I have been praising this phone to everyone I know, but am kind of unsure about the build quality now.
Yeah, looks like you must have looked at it the wrong way.
Sent from my HTC One_M8 using Tapatalk
---------- Post added at 10:12 PM ---------- Previous post was at 10:11 PM ----------
Wonder if this qualifies for HTC Advantage? Lol
Sent from my HTC One_M8 using Tapatalk
Tikerz said:
Yeah, looks like you must have looked at it the wrong way.
Sent from my HTC One_M8 using Tapatalk
---------- Post added at 10:12 PM ---------- Previous post was at 10:11 PM ----------
Wonder if this qualifies for HTC Advantage? Lol
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
LOL... I expected the front-facing camera to break from me looking at it - not the rear one!
It is ridiculous that I can bash my screen right now and they will replace it for free. This tiny piece of glass that cracked on its own...too bad. HTC Advantage! :highfive:
Figured I"d mention that this just happened to me also.
I noticed that the pictures I was snapping this weekend were blurry and when I checked out the screen, crack
I keep the phone in an Otterbox too.
We'll see what HTC says
Hi Yakayu,
Was wondering if you managed to fix your problem?
I'm in a similar boat and looking to get the whole rear housing replaced as well and hoping they can fix my camera issues there too
as well as a cracked screen the right side of the camera wont focus and is blurry :/
Related
To all my fellow HTC One X owners - are you using protection? LOL
I'm simply asking because I was wondering if anyone is going commando with the phone, and whether the screen has shown any scratches as a result? I know the phone is supposed to be sporting the all-powerful Gorilla Glass 2, but I don't trust it yet and so have put a screen protector on the front. This dulls the lustre of the screen a bit, so I am thinking of removing it.
How about yourselves? What has been your own personal choice?
you never know.
I got mine protected.
i saw a post about someone having scratches already. Then I viewed the crazy video of the gorilla glass2 scratch test performed by one *FINE* lady here in xda.
I decided to protect it then. the screen protector doesn't protect the whole screen though.
Edit: have to rephrase she's here now.
Sybregunne said:
i saw a post about someone having scratches already. Then I viewed the crazy video of the gorilla glass2 scratch test performed by one crazy lady here in xda.
I decided to protect it then. the screen protector doesn't protect the whole screen though.
Click to expand...
Click to collapse
Heres the crazy lady - http://forum.xda-developers.com/showthread.php?t=1590172
I used to have a screen protector on my sg2, then took it off after a year and it looked like a brand new phone, felt like i was missing out on the beautiful screen. I was going to get one for the one x, but I have extra insurance included in my phone contract against any kind of damage, accidental etc.. and it seems like it'll be hard to completely cover the glass, especially on the sides as I've seen on the forums that some people have had issues getting it to stay stuck.
I treat most things like they are a new born child when I first get them, then after a while, you get comfortable. I don't want to have this sexy looking phone and cover it with screen protectors and back covers - even if it did cost a lot of money.
one crazy lady here!
nah i'm not going to bother with a screen protector after my test i think....only thing i'm really concerned about is that camera lense. Would like to know what it's made of and how i can protect it (without sticking gel cases on the back etc)
It's funny that on these scratch tests the device never has any issues.
But reading on the forum some people do have scratches etc. just because they have keys and phone in same pocket... Makes you wonder, what kinda test did the scratchtester do with there HaitchTC One eX (Hahaha you crazy british people).
xmoo said:
It's funny that on these scratch tests the device never has any issues.
But reading on the forum some people do have scratches etc. just because they have keys and phone in same pocket... Makes you wonder, what kinda test did the scratchtester do with there HaitchTC One eX (Hahaha you crazy british people).
Click to expand...
Click to collapse
My right pocket on any kind of clothing is my dedicated phone pocket. I put nothing in there with it aside from my smooth leather wallet. If you put keys in there and other sharp stuff, then it's your own fault in my opinion! You don't throw your house keys at your television or computer do you? So why throw them on your pride and joy mobile phone! hehee
Staceymobiler said:
one crazy lady here!
nah i'm not going to bother with a screen protector after my test i think....only thing i'm really concerned about is that camera lense. Would like to know what it's made of and how i can protect it (without sticking gel cases on the back etc)
Click to expand...
Click to collapse
Why not get a screen protector and cut a small circle out of it and stick it over the camera?
Just got mine in the post, I'm going bare back!
Sent with Desire.
craftycarper1 said:
Why not get a screen protector and cut a small circle out of it and stick it over the camera?
Click to expand...
Click to collapse
i think someone else did that and it didn't stick too well...also degraded image quality a little i think
---------- Post added at 09:31 AM ---------- Previous post was at 09:28 AM ----------
xmoo said:
It's funny that on these scratch tests the device never has any issues.
But reading on the forum some people do have scratches etc. just because they have keys and phone in same pocket... Makes you wonder, what kinda test did the scratchtester do with there HaitchTC One eX (Hahaha you crazy british people).
Click to expand...
Click to collapse
LOL i attacked it with keys....as a test before i filmed i actually attacked it with a pair of nail scissors to make sure keys would be fine . Trust me i have been totally obsessing over the possibility of scratches...but nobody i have shown it to, and myself cant find a mark on it!
Staceymobiler said:
i think someone else did that and it didn't stick too well...also degraded image quality a little i think
---------- Post added at 09:31 AM ---------- Previous post was at 09:28 AM ----------
LOL i attacked it with keys....as a test before i filmed i actually attacked it with a pair of nail scissors to make sure keys would be fine . Trust me i have been totally obsessing over the possibility of scratches...but nobody i have shown it to, and myself cant find a mark on it!
Click to expand...
Click to collapse
I'm not balming you. But same **** happend to me with HD2, DHD, SGS2.
Gorilla Glass my ass...
After owning the phone for like 6 months, check the screen again, can garantee you, you will find some small sand scratches.
You'll probably end up with scratches due to sand particles that somehow end up in your pockets. Basically metal won't scratch the glass, but sand will. I won't bother with a screen protector, but I do expect to see at least a couple of microscratches at some point in the near future.
To be honest the first one is the only one that hurts. After that it's bearable.
Spybreak said:
To be honest the first one is the only one that hurts. After that it's bearable.
Click to expand...
Click to collapse
So true!
I dunno - technology these days. Screens can stand up to an assault from nail scissors. What's it going to be for Gorilla Glass 3? Attacks from ninjas armed with samurai swords?
I did
I got the original HTC screen films from an O2 shop yesterday. Went on easily and did not degrade the image quality or the touch sensitivity.
xmoo said:
So true!
Click to expand...
Click to collapse
@moo what's with your avatar. Put some clothes on :-D
Sent from my HTC One X using xda premium
SORF said:
I got the original HTC screen films from an O2 shop yesterday. Went on easily and did not degrade the image quality or the touch sensitivity.
Click to expand...
Click to collapse
I have the HTC branded screen protector on my Desire. It's been on since the day I got the phone around 18mths ago along with a case-mate Tough. The protector still looks like new, with one small scratch on it.
Having said that, I'm still on the fence about the One X screen. I'll probably go for another case-mate Tough as it has been worth the money on the Desire for the protection.
tids2k said:
@moo what's with your avatar. Put some clothes on :-D
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
That's mee showing my muscles xD
SORF said:
I got the original HTC screen films from an O2 shop yesterday. Went on easily and did not degrade the image quality or the touch sensitivity.
Click to expand...
Click to collapse
I didn't like the official screen protectors, stuck onto the piece of card with some adhesive, by the time i had pulled them off (as carefully as possible) it left a dint in my screen protectors, both ended up with a horrible air bubble where the adhesive had warped the film.
I might just get a nice case and stick with it.
I'm just waiting to see whether i'm keeping it or selling it, i've been appalled by the battery life so far, but the screen seems to be the culprit, at minimum brightness, the screen eats 1% of the battery for ever 5-10 minutes it is on, hopeless when you're playing games, anyone know any solution to this apart from never playing games on the phone?
Wat screen protectors do you guys use?
I have the official HTC ones on mine. but they dont wrap around the edges. Which causes it to sort of "meh". The problem is that the edges of (my) official screen protector dont connect with the screen.
So I am wondering if there are any other brands that do not have this problem and I can order on ebay/amazon or some other website (I live in belgium )
Someone sent me a link to a thread where users are reporting cracks on their G3s. Most seem to be around the headphone or USB jacks.
http://www.androidauthority.com/lg-g3-cracked-casing-514460/
I don't have any there, but after reading the thread I started looking at my phone closely and found one right under the IR blaster at the top. It goes from the blaster to the end of the chrome bezel.
I've never dropped my phone, so this seems to have happened with normal use.
Anyone else notice any cracks?
No cracks so far thankfully..but every time I remove the battery cover I can feel the phone chassis flex and it makes me nervous.
Sent from my amazing LGG3!
wideasleep1 said:
No cracks so far thankfully..but every time I remove the battery cover I can feel the phone chassis flex and it makes me nervous.
Sent from my amazing LGG3!
Click to expand...
Click to collapse
All of them start flexing after a small while.
Sent from my LG Gangster 3
I have and accidentally started a new thread. I wonder if we can get a replacement for this?
Sent from my iPad using Tapatalk
Mine has that crack, USB is also hard to insert
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
No cracks no lag no shuttering perfect screen
Cracks here. Same exact one as all the pictures. Through the mic on bottom of phone. Also one through infrared sensor on top of phone. Got this phone a month ago. Never dropped. Never gotten banged around or dinged on anything.
Should this be under warranty with it being a known issue and LG knowing about it?
kurtis.austin2 said:
Cracks here. Same exact one as all the pictures. Through the mic on bottom of phone. Also one through infrared sensor on top of phone. Got this phone a month ago. Never dropped. Never gotten banged around or dinged on anything.
Should this be under warranty with it being a known issue and LG knowing about it?
Click to expand...
Click to collapse
I would think so
Just happened to mine as well. I'm using the ATT version of the phone. I will try to see if they replace the phone.
kurtis.austin2 said:
Cracks here. Same exact one as all the pictures. Through the mic on bottom of phone. Also one through infrared sensor on top of phone. Got this phone a month ago. Never dropped. Never gotten banged around or dinged on anything.
Should this be under warranty with it being a known issue and LG knowing about it?
Click to expand...
Click to collapse
I just called LG and they told me it was physical damage and not covered under warranty. I emailed them as well and received the same response.
---------- Post added at 01:39 PM ---------- Previous post was at 12:46 PM ----------
I just got off the phone with Tmobile. They are sending me a replacement free of charge. Hopefully the new one doesn't develop the same issue.
xcaliburpcs said:
Mine has that crack, USB is also hard to insert
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
Click to expand...
Click to collapse
No crack yet, but i had the hardest time getting the USB in the phone to get it rooted. I thought I was going to break something. If it is warrantied just take a hammer to it and call it in to the insurance company? Just Kidding ...
Mine has developed the Crack where the ir blaster is. The USB has been hard to plug in since day 1. Has to be at just the right angle. I'm calling T-Mobile too
jsauce75 said:
I just called LG and they told me it was physical damage and not covered under warranty. I emailed them as well and received the same response.
---------- Post added at 01:39 PM ---------- Previous post was at 12:46 PM ----------
I just got off the phone with Tmobile. They are sending me a replacement free of charge. Hopefully the new one doesn't develop the same issue.
Click to expand...
Click to collapse
Nice! Do you have insurance or Jump!?
I have jump, but it doesn't factor into the exchange. They're chalking up as a faulty device.
Sent from my LG-D851 using XDA Free mobile app
T-Mobile is sending me a new one. The rep said that it was a known issue. No hassle
darthyobert said:
T-Mobile is sending me a new one. The rep said that it was a known issue. No hassle
Click to expand...
Click to collapse
Nice just call t-mobile and they'll fix it?
Yes they said it is warranty fix
No issues here, thankfully.
I wonder how wide spread this issue is.
Is the thinking that these devices came this way unnoticed or that this happens spontaneously?
Sent from my Nexus 4 using XDA Free mobile app
No issues here. Granted I use a TPU case and have the wireless charging back so I never use the USB port on the bottom.
Sent from my LG-D851 using XDA Free mobile app
Hi, I haven't dropped my phone or anything that would create a crack but there is a tiny line on the middle of the screen. Its not even really visible when the screen is off unless you look really closely and it doesn't feel like a deep crack but when there is a white background the screen has a slight line at certain angles. Is this a known problem? I really wouldn't be too bothered but I'm a month into a 24 month contract and just know its going to irritate me if I don't do anything, and I'm concerned it could develop into something worse. I have tried to take a pic but its hard to capture. Right to the left of the flash you can slightly see it. Any advice?
Sent from my HTC One_M8 using XDA Free mobile app
I'm sure it's a scratch, not a crack.
---------- Post added at 01:08 PM ---------- Previous post was at 01:06 PM ----------
And I very much doubt they'll replace or repair scratches. Get a good screen protector to avoid more. Or watch where you put it.
Isn't the screen supposed to be scratch resistant tho?! I don't see how it could have got scratched too as I never have it in pockets with anything else
Sent from my HTC One_M8 using XDA Free mobile app
It happens. And "resistant" doesn't mean invincible.
If it were a crack, it would be very thick and noticeable.
KJ said:
It happens. And "resistant" doesn't mean invincible.
Click to expand...
Click to collapse
Truth. Nothing is impossible to scratch, even diamonds can scratch diamonds.
Could be the screen came into contact with a grain of sand with sufficient hardness, while in your pocket or elsewhere. If you Google for it, you will find a variety of complaints of Gorilla Glass scratching from normal use. On the other hand, other will state they have no visible scratches, even after beating on their phones. So you just never know. As mentioned, the only way to guarantee the screen is never scratched, is to put a protector on it.
I've got one too but you can only see it with the screen off and at just the right lighting and angle. Used to bother me but nobody else has noticed it. I've not researched it but is the screen have an optical coating on it like I have on one of my astronomical telescopes?
I don't tend to have sand in my pocket... I've seen videos are people scratching if with a knife and being okay surely this is a fault. The phone is 90% of the time just on a desk I can't see how I could have damaged it
Sent from my HTC One_M8 using XDA Free mobile app
chrisredmayne said:
I don't tend to have sand in my pocket... I've seen videos are people scratching if with a knife and being okay surely this is a fault. The phone is 90% of the time just on a desk I can't see how I could have damaged it
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
But it is what it is now right? They don't exchange scratched screens... So a screen protector will help avoid further scratches. ?
---------- Post added at 07:52 AM ---------- Previous post was at 07:50 AM ----------
And no... Scratches don't happen on their own. You can try to convince the warranty department of that.... But doubt they'll budge.
Got this email from tesco mobile so it's looking good for me...
Thank you for your email
*
Can you please call our call centre on 03448910006 so that we can arrange a door step exchange.
chrisredmayne said:
Got this email from tesco mobile so it's looking good for me...
Thank you for your email
*
Can you please call our call centre on 03448910006 so that we can arrange a door step exchange.
Click to expand...
Click to collapse
So, did they swap yours with a new one ? If you received it, is it a brand new one or a refurbished one ?
chrisredmayne said:
I don't tend to have sand in my pocket... I've seen videos are people scratching if with a knife and being okay surely this is a fault. The phone is 90% of the time just on a desk I can't see how I could have damaged it
Click to expand...
Click to collapse
You can have a few grains of sand in your pocket and never know it. All it takes is one grain of sand, of a mineral of sufficient hardness to make a scratch on the screen.
I'm tired of folks referring to videos of folks "torture testing" a smartphone screen with a knife or key. It shows a lack of understanding of middle school science, and doesn't prove a thing. Most steel is not even hard enough to scratch plain glass. Just take a beer bottle and try to scratch it with a knife or key, you probably won't be able to. And while hardened steel may be hard enough to scratch plain glass, its not hard enough to scratch smartphone glass, which has also been specially hardened.
On the other hand, there are a number of minerals that are harder than steel; and possibly some of these can be present in sand. So yes, metal most likely can't scratch these screen; but that doesn't prove anything.
It's a scratch, put a screen cover on it and move on with your life.
OK I understand all of this, what I am saying is I definitely don't have grains of sand in my pockets... I haven't even been taken my phone out when I go out drinking or anything like that also I've been really careful with it so I think it should still be fine after a months usage. Anyways they sound like they will be replacing it so its all good, will have to find out the details after I finish work. If they don't I'll just live with it its not that bad. Just for 720 pounds contract you would hope it could handle light usage better
Sent from my HTC One_M8 using XDA Free mobile app
No matter how it got scratched... It did. I'll be surprised if they don't call you to arrange repair payments... But if they don't, awesome.
That said, you had it a month and it got scratched fairly good once. I still suggest a screen protector. Or how might the replacement look in 6 months , or a year even. ?
chrisredmayne said:
OK I understand all of this, what I am saying is I definitely don't have grains of sand in my pockets...
Click to expand...
Click to collapse
Keep in mind that one of the primary components of dust are bits of sand and soil (and soil is it itself either organic or mineral particles). So it can probably be said with nearly absolute certainty that some mineral of sufficient hardness to cause a scratch has at one time touched your screen, probably many times.
I agree with KJ, if the scratch bothers you that much, you should get a screen protector as it will probably happen again. Some folks don't like screen protectors, but its the only way to absolutely guarantee you don't get another scratch on the screen.
I've had the one x and the one m7 and never had any problems like this. Maybe I should get a different cover that goes over the screen
Sent from my HTC One_M8 using XDA Free mobile app
Everyone,
Check the top right corner of your Pixel XL. Look and see if there is a tiny separation happening at the top right corner where it meets the top/side. I happened to notice on mine. It is very small but it's there. It's not like that on the left side. I went up to the Verizon store to possibly swap it out but while I was waiting for a representative I looked at their floor models and noticed the same separation on all of their models. It seems as if there was an adhesive used to fuse the phones together that did not stick on that side. I was actually able to press down on the corner and it would move so I know it is an actual separation. I'm curious to see if anyone else has noticed this?
Front or back? Either way there is no separation on mine on either side.
Sent from my Pixel XL using Tapatalk
digitalallstar said:
Front or back? Either way there is no separation on mine on either side.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
It's on the front. Around the top right corner. It's very small and hard to spot. I got 'lucky' and saw it in a certain light and now I can't unsee it!
twostep665 said:
It's on the front. Around the top right corner. It's very small and hard to spot. I got 'lucky' and saw it in a certain light and now I can't unsee it!
Click to expand...
Click to collapse
Nope. Screen meets the frame with no separation.
Sent from my Pixel XL using Tapatalk
---------- Post added at 08:34 PM ---------- Previous post was at 08:32 PM ----------
My screen meets the frame on all sides. No separation.
Sent from my Pixel XL using Tapatalk
No issues over here. Everything is sealed. Did you drop it or hit it on something by accident or has it been around any heat? If not could be a defective unit.
ExcuseTheN00b said:
No issues over here. Everything is sealed. Did you drop it or hit it on something by accident or has it been around any heat? If not could be a defective unit.
Click to expand...
Click to collapse
Nope. Haven't dropped it or anything. Hehe I haven't had it long enough for that yet! Like I said before though all the verizon floor models had this same little separation. It probably isn't a big deal but I was just curious to see if anyone else had it. I'm have a Verizon model if that makes any difference.
Nothing here
Sent from my Pixel XL using Tapatalk
twostep665 said:
Nope. Haven't dropped it or anything. Hehe I haven't had it long enough for that yet! Like I said before though all the verizon floor models had this same little separation. It probably isn't a big deal but I was just curious to see if anyone else had it. I'm have a Verizon model if that makes any difference.
Click to expand...
Click to collapse
Mine is from Google Store. I did go to a Verizon the other day but didn't really notice anything. There is a Verizon on my way to work so I will stop in and look at the floor models.
None here either?
Sent from my Pixel XL using Tapatalk
Man, yall are making me think I'm crazy!
Nothing like that on mine. All good!
Canadian model here - all looks perfect!
Verizon model here, no issues. Screen meets the frame just fine
Maybe can you post a picture?
I HAVE deportation on the back, and it broke pressing the headset to my ear to hear my father better today...... I got the insurance but planned on returning it in 14 days because I have a Google over on the way.... Luckily Google said he will talk to Verizon for me and hook a brother up. This whole pixel thing is a disaster..... Phone is mint besides that minor stress fracture/shatter... FML shoulda just listened to the wife use a flip phone.
no, you are not crazy.
I also got it from google store and have tiny gap between the aluminium case and the front glass. It's very little, but it is there. I don't have another camera here right now, but when I'm home I'll try to take a shot of it.
I have the silver version and I guess with it you can see the gap better than with other color versions.
Anyway, luckily my case covers the gap, else I couldn't unsee it too.
Here's a pic of mine
twostep665 said:
Here's a pic of mine
Click to expand...
Click to collapse
cant see what youre talking about, perhaps edit circle the area in pic?
Sent from my LG-H901 using XDA-Developers mobile app
twostep665 said:
Man, yall are making me think I'm crazy!
Click to expand...
Click to collapse
Mine has it.
I attached pic again with arrows showing the separation
I've noticed whenever tapping on the screen it sounds like there is a gap between the display and whatever is behind it and gives it almost a hollow sound. On the edges it is fine and sounds solid but in the center it has a definite Hollow sound. I don't particularly like it but I could see someone saying it sounds like the display is made of plastic.
dontbeweakvato said:
I've noticed whenever tapping on the screen it sounds like there is a gap between the display and whatever is behind it and gives it almost a hollow sound. On the edges it is fine and sounds solid but in the center it has a definite Hollow sound. I don't particularly like it but I could see someone saying it sounds like the display is made of plastic.
Click to expand...
Click to collapse
The actual display is plastic.
Sent from my Nexus 6 using Tapatalk
bryantjopplin said:
The actual display is plastic.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yes I know that. But the LG display is composed of a plastic digitizer with glass screen is the same exact design of Samsung's AMOLED display they are nearly identical and Design what they are composed of. But I've never tapped on a Samsung screen or LG screen and have the sensation of hollowness behind display. The purpose of this post was to determine if anyone else had a similar experience with their pixel XL 2
dontbeweakvato said:
Yes I know that. But the LG display is composed of a plastic digitizer with glass screen is the same exact design of Samsung's AMOLED display they are nearly identical and Design what they are composed of. But I've never tapped on a Samsung screen or LG screen and have the sensation of hollowness behind display. The purpose of this post was to determine if anyone else had a similar experience with their pixel XL 2
Click to expand...
Click to collapse
Well too me they sound different
Sent from my Nexus 6 using Tapatalk
I have definitely noticed this hollow sound. Taps seem to be a bit louder because of it. This display doesn't sound as solid as my past devices, I'm assuming/hoping I'll get used to it.
swallowingled said:
I have definitely noticed this hollow sound. Taps seem to be a bit louder because of it. This display doesn't sound as solid as my past devices, I'm assuming/hoping I'll get used to it.
Click to expand...
Click to collapse
Jeff Springer told me to rma it, that it wasn't normal. I'm going up to Verizon tomorrow to tap on their pxl2 or maybe a couple different Verizon stores.
Mine sounds the same way and was actually going to.post this same question. Trying to decide to RMA or return and purchase again in a few months hoping all the manufacturing issues or worked out. I posted in the screen issues thread with all the other issues I'm having but this was just a side note.
Do you guys have a screen protector on your phones? I have one, it's the amFilm one ( doesn't have adhesive on the screen portion of the protector..). I definitely have that 'hollow' or plastic? Sound to the display and I'm wondering if it's the actual display or just the screen protector doing it do to it having an air gap due to no adhesive.
No screen protector here, didn't want to spend the money if I was returning the phone. I just keep it in my sunglasses pouch for now when in my pocket.
Ugh, me too. Sounds like cheap junk compared to Shamu
Sent from my Pixel C using Tapatalk
I noticed that too but I think it may be an illusion when combined with the haptic feedback which is a bit different than other phones I've used. I'm not entirely sure but the screen has a layer of gorilla glass and it is curved so it's less likely that it is flexing that much upon just a small tap.
Sent from my Pixel 2 XL using Tapatalk
dontbeweakvato said:
Jeff Springer told me to rma it, that it wasn't normal. I'm going up to Verizon tomorrow to tap on their pxl2 or maybe a couple different Verizon stores.
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Let us know your findings. I don't have a Verizon store near me and don't know anyone else with a Pixel 2 XL to ask. I thought maybe the hollowness might just be the way it's made or the curved glass or something. Thanks.
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KonoeKyon said:
Do you guys have a screen protector on your phones? I have one, it's the amFilm one ( doesn't have adhesive on the screen portion of the protector..). I definitely have that 'hollow' or plastic? Sound to the display and I'm wondering if it's the actual display or just the screen protector doing it do to it having an air gap due to no adhesive.
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No screen protector on mine.
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obsanity said:
I noticed that too but I think it may be an illusion when combined with the haptic feedback which is a bit different than other phones I've used. I'm not entirely sure but the screen has a layer of gorilla glass and it is curved so it's less likely that it is flexing that much upon just a small tap.
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I'm not using haptic feedback.
swallowingled said:
I have definitely noticed this hollow sound. Taps seem to be a bit louder because of it. This display doesn't sound as solid as my past devices, I'm assuming/hoping I'll get used to it.
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That.
you guys just fiddle with the phone all day to find stuff wrong with it?
you guys need to RMA asap
^you make an excellent point! My Pixel XL 2 Rock's!
I think this might be the reason why this is the only phone I've ever had that listening to videos vibrates the screen
realitysconcierge said:
I think this might be the reason why this is the only phone I've ever had that listening to videos vibrates the screen
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Yep, when I first played music, Im thinking WTH is that. The screen is vibrating. I think it's a feature, not a bug
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realitysconcierge said:
I think this might be the reason why this is the only phone I've ever had that listening to videos vibrates the screen
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Yep, when I first played music, Im thinking WTH is that. The screen is vibrating. I think it's a feature, not a bug. Lol
My iPhone 8 does the same thing. The speakers are laud enough to vibrate the screen and the entire case.
Sent from my Pixel 2 XL using Tapatalk
swallowingled said:
Let us know your findings. I don't have a Verizon store near me and don't know anyone else with a Pixel 2 XL to ask. I thought maybe the hollowness might just be the way it's made or the curved glass or something. Thanks.
---------- Post added at 05:24 PM ---------- Previous post was at 05:23 PM ----------
No screen protector on mine.
---------- Post added at 05:26 PM ---------- Previous post was at 05:24 PM ----------
I'm not using haptic feedback.
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So apparently after checking a couple pixel 2s and pixel xl2's I spoke with some dude at Verizon he seem like he was not your average phone store idiot. When I just briefly asked him why the display feels Hollow behind it he replied that it is due to the squeeze feature. The ****ing squeezing feature that's why.
dontbeweakvato said:
So apparently after checking a couple pixel 2s and pixel xl2's I spoke with some dude at Verizon he seem like he was not your average phone store idiot. When I just briefly asked him why the display feels Hollow behind it he replied that it is due to the squeeze feature. The ****ing squeezing feature that's why.
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Well, hopefully that's correct. I didn't think it was really defective, or at least hoping it wasn't, and that it was just the way it's supposed to be due to the way it's made. It's just the first phone I've had that feels/sounds that way, but of course the first one I've had with a sweezable frame. Thanks for passing along that information.