Related
Hey guys, this afternoon my phone turned off itself becouse of the lack of battery life and then it completely lost its capacity to connect to the network ( in order to make calls ).
Its kinda rare becouse when I press and hold the power button to get access to the power menu it says "airplane on" when its off really, even after disable it keeping saying the same.
Ive already restored it, wipe everything in the device but Ive got still the issue going on.
Any ideas? Please I really need help
Thanks
tyraelasd said:
Hey guys, this afternoon my phone turned off itself becouse of the lack of battery life and then it completely lost its capacity to connect to the network ( in order to make calls ).
Its kinda rare becouse when I press and hold the power button to get access to the power menu it says "airplane on" when its off really, even after disable it keeping saying the same.
Ive already restored it, wipe everything in the device but Ive got still the issue going on.
Any ideas? Please I really need help
Thanks
Click to expand...
Click to collapse
It might be a problem with your carrier. So, I suggest maybe trying to go into places where there is really strong signal and try there. Maybe reboot a couple times. If the problem still persists, then contact your carrier and ask if they have anything to do with it. Because, I almost guarantee that's the problem.
EpiclyEpic said:
It might be a problem with your carrier. So, I suggest maybe trying to go into places where there is really strong signal and try there. Maybe reboot a couple times. If the problem still persists, then contact your carrier and ask if they have anything to do with it. Because, I almost guarantee that's the problem.
Click to expand...
Click to collapse
I've already tried it without success, and even called my carrier and they turned to me the network was fine.
I reckon is a problem with the fact that airplane mode is turning on and off automatically
I'm so annoyed with this don't know what to do really
Sent from my Galaxy Nexus using Tapatalk 2
can you try your sim in another phone? or another sim in your phone
I have already tried both options, neither of them worked.
So the problem is with my phone but I'm really in trouble since I haven't got the guaranty of this phone because I traded it for my old device.
Sent from my Galaxy Nexus using Tapatalk 2
Did you try a different kernel and / or radio?
What does your phone status show in settings? Baseband, Network, IMEI, etc?
Sent from my Amazon Kindle Fire using xda app-developers app
Vangelis13 said:
Did you try a different kernel and / or radio?
Click to expand...
Click to collapse
Yes I did both without any success.
stwandell said:
What does your phone status show in settings? Baseband, Network, IMEI, etc?
Sent from my Amazon Kindle Fire using xda app-developers app
Click to expand...
Click to collapse
Baseband : Unknown
Network : Unknown
Service State : Radio off
IMEI: Unknown
Mobile network state: Disconnected
Service state: It changes from #Radio off# to #Out of service# all the time.
tyraelasd said:
Hey guys, this afternoon my phone turned off itself becouse of the lack of battery life and then it completely lost its capacity to connect to the network ( in order to make calls ).
Its kinda rare becouse when I press and hold the power button to get access to the power menu it says "airplane on" when its off really, even after disable it keeping saying the same.
Ive already restored it, wipe everything in the device but Ive got still the issue going on.
Any ideas? Please I really need help
Thanks
Click to expand...
Click to collapse
Flash stock rom, delete superuser or supersu, and take it to your carrier to complain. If the problem persist on stock then it's really nothing you can fix. You should be able to get a new device.
Sent from my Galaxy Nexus using Tapatalk 2
Fire n mage said:
Flash stock rom, delete superuser or supersu, and take it to your carrier to complain. If the problem persist on stock then it's really nothing you can fix. You should be able to get a new device.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
The problem is that I havent got the guaranty since I trade this phone for another old one that I had. Hope there is way to repair it even if it cost money
Surprising this is... I just cane across this exact problem today. I just removed my SIM Card, put it back in, then rebooted. After a little while I got my signal back.
Sent from my Galaxy Nexus using xda premium
This happened to me last night. Took my phone off wifi realized I had no connection to my mobile network. Pretty frustrating, but flashed a couple different kernels and seemed to fix the issue.
Sent from my Galaxy Nexus
Lucky you guys I havent found the solution to my problem yet :/
i need help guys.. only 4g data works. i can't make or receive calls/text.
not quite sure if i did something wrong in my mod flashing or if i simply got a phone that doesn't work because i bought it off e-bay. and before i activated i installed [JB 4.2.1] XenonHD mod. why? because i didn't have a sim card and wanted to mod it like i was going to anyways.
let me explain to you what i did any, maybe you may see where i went wrong.
i received my phone in the mail yesterday. i realized i would need a sim card because i was on 3G. so i could not activate right away.
i then proceeded to unlock the bootloader using the v10.1.0 nexus tool kit.
after that i used the option on the tool kit that let me use a custom CWM to install a mod. it was the touch one, sry i can't remember the name (derp)
i then installed from zip - the XenonHD file and the Gapps, 4.2.1 version.
i deleted data + cache + dalvk cache
booted up phone and it worked!! (my first mod yay!)
waited two hours for my brother to bring me sim card. he called to activate
the person he was talking to said it wasn't connecting right and would probably have to wait 15 mins.
since then only data has been working. not any of the actual phone capabilities.
so do you think the phone i bought is bad? did i do something bad?
THANK YOU for reading! i know its long..
update!!! i flashed a stock image. 4.1.1 and i have everything working!! ..but i really liked that mod! would it hurt to switch back??
update: went ahead and did the exact same steps to mod my phone. it works as it should this time. I think something went wrong with the activation process. 3g to 4g. hopefully this helps anyone who has the same problem in the future
Sent from my Galaxy Nexus using Tapatalk 2
motrinHD said:
update: went ahead and did the exact same steps to mod my phone. it works as it should this time. I think something went wrong with the activation process. 3g to 4g. hopefully this helps anyone who has the same problem in the future
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
You on T-Mobile or AT&T if your getting 4g on AT&T I want to know how you did it
no Verizon actually. I should of made that clear sorry
Sent from my Galaxy Nexus using Tapatalk 2
Hello fellow forum readers, im in dire need of some of your expert advice. I recently bought a Galaxy S4 from Ebay, the M919 model from tmobile. Today I received that phone, and proceeded to do the unlock guide fond here on the forum, it was succesful. I put my sim card in (im overseas, so its an international simcard) and the phone recognized my sims network. Well, next I tried making a phone call and thats where I found the problem, the phone simply wont make or receive a call. It tries to, but it hangs up. Sms also doesnt work. Wifi is fine. Everything else is fine. The phone is baseband version VUAMDL. I already flashed the same modem with odin to no avail. Does anyone have a suggetion of what to try next? Thanks a lot!
I just tried my data connection and its working fine! its only the calls! pls help!
re: calls
ferrojasaguilar said:
Hello fellow forum readers, im in dire need of some of your expert advice. I recently bought a Galaxy S4 from Ebay, the M919 model from tmobile. Today I received that phone, and proceeded to do the unlock guide fond here on the forum, it was succesful. I put my sim card in (im overseas, so its an international simcard) and the phone recognized my sims network. Well, next I tried making a phone call and thats where I found the problem, the phone simply wont make or receive a call. It tries to, but it hangs up. Sms also doesnt work. Wifi is fine. Everything else is fine. The phone is baseband version VUAMDL. I already flashed the same modem with odin to no avail. Does anyone have a suggetion of what to try next? Thanks a lot!
Click to expand...
Click to collapse
You need to flash the stock M919 Tmobile Samsung Galaxy S4 4.2.2 Odin flash firmware.
Here is the link to the official m919 firmware: http://www.hotfile.com/dl/213469534/9ff06bd/M919UVUAMDL_M919TMBAMDL_TMB.zip.html
After flashing all should be good!
Good luck!
Thanks Misterjunky! gonna try that as soon as I get home and let you know my results! :good:
Unfortunately no go.... I flashed the firmware with odin, everything is fine with the ezception of phone calls... pls help!
Sent from my LG-E970 using Tapatalk 4
I'd take the battery, sim card, and SD card out for 30 minutes, then put everything back in and boot up.
Sent from my SGH-M919 using xda app-developers app
Android_Monsters said:
I'd take the battery, sim card, and SD card out for 30 minutes, then put everything back in and boot up.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
thanks, tried that and still no go... :crying:
Well hate to say it. I think you got ripped of
Sent from my SGH-I337M using xda app-developers app
I have the same issue, mine is the wind m919v version. after two days of loading software and custom roms and fashing radios I got no service but had 4g and data working. I ordered an unlock code from a site and successfully unlocked it and it worked all last night perfectly with calls and txt. (weird cause its a wind phone and im on wind) Today Iwoke up to data working and emergency calls only again. I checked with another sim and the phone was carrier locked again. only this time putting in the unlock code didn't fix it. It unlocked it again but no service for calls or txt. so the phone can work it has to be something screwing up. so frustrating
damannn said:
I have the same issue, mine is the wind m919v version. after two days of loading software and custom roms and fashing radios I got no service but had 4g and data working. I ordered an unlock code from a site and successfully unlocked it and it worked all last night perfectly with calls and txt. (weird cause its a wind phone and im on wind) Today Iwoke up to data working and emergency calls only again. I checked with another sim and the phone was carrier locked again. only this time putting in the unlock code didn't fix it. It unlocked it again but no service for calls or txt. so the phone can work it has to be something screwing up. so frustrating
Click to expand...
Click to collapse
Flashing radios on the s4 messed up my service, only fix was Odin to stock. I do not mess with radios anymore
Sent from my SGH-M919 using xda app-developers app
So I've had the LG for 5 days now and, in that time, twice I've run into the issue where - either corporate push email hasn't downloaded or when searching for something in gmaps or in the browser, nothing pulls. I was using a GS3 on VZW before this and never had that issue but I was on AT&T before that and it brings back memories where I'd have to just reboot the phone to have it "get working again."
Freak situations and I'm being too sensitive? Radio issue?
Once it happened before root and once after root. I don't have much on it other than a few Xposed FW modules activated.
That happens to me all of the time on Att. I don't like their terrible service but where I am it's that our vzw and I'm not a fan of big red either.
Edit this also happens with my Note 3 (Att) and my S3 VZW. It just says loading and nothing comes up. Its annoying
Sent from my LG-D850 using XDA Premium 4 mobile app
This problem has nothing to do with AT&T service. I had a GS3 for 2 years on AT&T prior to this G3 and didn't have t us issue.
I have gone thru 2 sim cards, 2 SM-N910A with similar results.
In settings, call, additional settings, it comes up with Network or SIM card error. AT&T has replaced two sim card, one a micro sim, one a nano sim with adapter.
From the keypad, **21*808551999# the error message as attach
The AT&T associate spent an hour with the advanced tech support to no avail.
I have a Nexus 6 and I can access all the above function, so my account is provisioned properly and I'm post paid
Did you ever find a solution? I'm having the same problem.
It's something to do with the phone, as you seem to be aware of, I had a customer come in who wanted to forward his note 4 to his gear s, the same issue happened, from what I can gather it seems to just be an issue with the call app itself, a fix I read but never go to try was taking a sim card from a known working phone that has call forwarding on and inserting it into the unworking phone.
Try stopping the phone app and clear all data. I got a new sim card and then did that and my call forwarding worked. YMMV
I have the same problem. I called tech support today and the lady I talked to didn't even know that the gear app could auto forward you calls. She said she would set it up for me on her end. Not what I wanted. I want this 2 high end devices to perform the way they are suppose to before att got there hands on it.
So what I did was, I pulled out my Note 3. Updated to latest FireKat Rom and problem solved.
My note 4 and gear s worked perfectly when I first got them. THEN WE GOT AN UPDATE--------THE ONLY UPDATE.
That's when I first started having this problem.
Not only do we not have root, but now it isn't doing the cool things it should. I'm sorry for the long winded ***** but I shouldn't have to wait for the chance of a possible maybe sometime in the future if everything goes right update that may or may not correct this problem and could possibly inject more issues. I'm sure someone will correct me if I'm wrong.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
thanitos said:
It's something to do with the phone, as you seem to be aware of, I had a customer come in who wanted to forward his note 4 to his gear s, the same issue happened, from what I can gather it seems to just be an issue with the call app itself, a fix I read but never go to try was taking a sim card from a known working phone that has call forwarding on and inserting it into the unworking phone.
Click to expand...
Click to collapse
jrtireman said:
I have the same problem. I called tech support today and the lady I talked to didn't even know that the gear app could auto forward you calls. She said she would set it up for me on her end. Not what I wanted. I want this 2 high end devices to perform the way they are suppose to before att got there hands on it.
So what I did was, I pulled out my Note 3. Updated to latest FireKat Rom and problem solved.
My note 4 and gear s worked perfectly when I first got them. THEN WE GOT AN UPDATE--------THE ONLY UPDATE.
That's when I first started having this problem.
Not only do we not have root, but now it isn't doing the cool things it should. I'm sorry for the long winded ***** but I shouldn't have to wait for the chance of a possible maybe sometime in the future if everything goes right update that may or may not correct this problem and could possibly inject more issues. I'm sure someone will correct me if I'm wrong.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Click to expand...
Click to collapse
I came across this post:
This is a problem with AT&T. I'm running 4.4.4 Android on a new Note 4 and discovered that Google Voice wouldn't run on the phone. I suspect the issue is tied to AT&T's implementation of their Visual Voicemail.
After spending a few calls with AT&T Tech Support, I was able to get my Google Voice to work by using the Call Forwarding Settings of "Forward When Busy", "Forward When Unavailable", and "Forward When Unreachable" to be set to my Google Voice number. The problem is that the Note 4 has the bug you mention. It's not possible for the user to access the settings on the phone without getting the "Network or SIM card error" message.
AT&T Tech Support can manually configure these settings, but this will only help if you don't change the settings often because a call to AT&T is required. I'm hoping they fix this bug in the Lollipop build.
Be careful when calling AT&T Tech Support, the first two times I called, the Tech Support Agent had no idea that this type of Call Forwarding Settings were configurable.
For the 3rd try at calling them, I got someone more knowledgeable who first reset my voicemail to "Basic Voicemail". This is done in the AT&T system, not on the individual phone. Once that had been done, I then had to "activate" the Basic Voicemail by configuring my box. As soon as that was done, the AT&T rep was able to go into the AT&T system and manually configure the three Call Forwarding options that I wanted.
It was a huge pain to go through, especially because all I wanted to do was use Google Voice which has worked on AT&T Samsung phones going back to my first Galaxy SII.
My phone still shows the "Network or SIM card Error" whenever I try to access the Call Forwarding Settings, but at least I was able to get the Call Forwarding configured for my Google Voice to work again.
I don't know if this info helps you out, but I wanted to pass it along.
Went back to AT&T yesterday, this time armed with my Nexus 6. Got a nano sim. Nexus 6 call forwarding function work. Working sim into Note 4. same crap happens.
I just check again this morning, and my Note 3 is working flawlessly. Gear app autofowards my calls as it should and advanced call settings does not show error message. I believe it's a problem with the Note 4 not able to register it's self with the network. If I use another phone it registers fine, call forwarding work as does tethering hot spot. If I try my Note 4 neither wants to work. When I call att they can fix my tethering hot spot but can't fix forwarding. My Note 3 just works by its self without having to do anything such as clear app data or anything with I have tried along with phone reset multiple times. I'm going to use my Note 3 for a while.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Used my Note 3 all day today. Everything worked flawlessly. Got home and started my tethering hotspot and no problems. I'm thinking that I'm getting tired of my Note 4. My Note 3 running Firekat is just as fast. The only thing is the camera and the screen is so good. I wish my Note 4 was as, we'll I'll stop there. Thinking about trading Note 4 in for the iPhone 6 plus. I'll still have my Note 3 that everything works perfectly on. I get bored and like to be able to switch up the experience so if I have android, Note 3 would be note 4 but, and the hated ios witch just works and that can be jailbroken with a lot more help because they are all the same device and dose not have individually locked boot loaders. ????? What to do???
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
jrtireman said:
Used my Note 3 all day today. Everything worked flawlessly. Got home and started my tethering hotspot and no problems. I'm thinking that I'm getting tired of my Note 4. My Note 3 running Firekat is just as fast. The only thing is the camera and the screen is so good. I wish my Note 4 was as, we'll I'll stop there. Thinking about trading Note 4 in for the iPhone 6 plus. I'll still have my Note 3 that everything works perfectly on. I get bored and like to be able to switch up the experience so if I have android, Note 3 would be note 4 but, and the hated ios witch just works and that can be jailbroken with a lot more help because they are all the same device and dose not have individually locked boot loaders. ????? What to do???
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Click to expand...
Click to collapse
Tethering should work unless you have unlimited data, all mobile share plans from att include thethering, also you can pre-order the s6 on Friday, if I remember what our new Sammy rep was talking to me about, got to play with it for 30 seconds before a customer walked in, the ui is nice and smooth and the new octa exynos chip is suppose to run cooler and it seemed, just for ui scrolling, to sail through it all. I like the look and feel, I want it......
Edit: keep in mind that you'll be in the same position you are now as far as root and unlocked bootloader, if you want these things wait to see who sells the phone unlocked then buy it at full retail and use it on your account. I work for att, I know even the nexus 6, the most close to stock phone we sell has bloat ware and is locked down tight. If I get the s6 it's out right and unlocked.
Yes I agree. It should work. If I switch my sim to another phone it works just fine. Everything works as it should, but if I put my sim back in my Note 4 in phone settings advanced settings I get an simcard or network error and call forwarding does not work. Also tethering will fail telling me to call 611 or visit website to register device for tethering. Gear app will fail to forward calls also and I have had problems with network data. If you Google this problem it is a problem with note 4. Some people on the att forums are just hoping for an update soon. That's is not acceptable to me. It worked when I bought the phone then there was an update that was pushed to my phone and now my phone is turned off and I'm using my Note 3. So by the time this gets resolved and I can enjoy my phone it will be old in the world of phone technology. So why should I keep it, hoping it will be updated sometime in the near future which keeps getting pushed back for some unknown to me reason. Don't get me wrong. I love my Note 4 but I want it to work now.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
---------- Post added at 11:21 PM ---------- Previous post was at 11:16 PM ----------
The S6 Edge does look nice though.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
jrtireman said:
Yes I agree. It should work. If I switch my sim to another phone it works just fine. Everything works as it should, but if I put my sim back in my Note 4 in phone settings advanced settings I get an simcard or network error and call forwarding does not work. Also tethering will fail telling me to call 611 or visit website to register device for tethering. Gear app will fail to forward calls also and I have had problems with network data. If you Google this problem it is a problem with note 4. Some people on the att forums are just hoping for an update soon. That's is not acceptable to me. It worked when I bought the phone then there was an update that was pushed to my phone and now my phone is turned off and I'm using my Note 3. So by the time this gets resolved and I can enjoy my phone it will be old in the world of phone technology. So why should I keep it, hoping it will be updated sometime in the near future which keeps getting pushed back for some unknown to me reason. Don't get me wrong. I love my Note 4 but I want it to work now.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
---------- Post added at 11:21 PM ---------- Previous post was at 11:16 PM ----------
The S6 Edge does look nice though.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Click to expand...
Click to collapse
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Elpidio said:
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Click to expand...
Click to collapse
force stop the phone app and it should fix your issue.
icexshinigami said:
force stop the phone app and it should fix your issue.
Click to expand...
Click to collapse
thanks for the tip, I force stop all three phone apps to no avail.
Elpidio said:
thanks for the tip, I force stop all three phone apps to no avail.
Click to expand...
Click to collapse
I know you tried , the dialer codes.
always call forward setting , **21*808551999# (did you make sure it is 10digits? should be , **21*1808551999# if you are in the us. it might be worth a try.
conditional call forwarding **004*1808551999# (busy, rejected, missed calls)
icexshinigami said:
force stop the phone app and it should fix your issue.
Click to expand...
Click to collapse
icexshinigami said:
I know you tried , the dialer codes.
always call forward setting , **21*808551999# (did you make sure it is 10digits? should be , **21*1808551999# if you are in the us. it might be worth a try.
conditional call forwarding **004*1808551999# (busy, rejected, missed calls)
Click to expand...
Click to collapse
sorry, there's one digit missing in my original post
should have been +18085519959
There's definitely something wrong with how AT&T network supporting this phone. I have no problem with my Nexus 6. It's very frustrating but it's something I have to live with if I want to keep using this phone.
Anyways, thanks for trying to help.
Elpidio said:
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Click to expand...
Click to collapse
The upgrade fixed the problem for me. I didn't change anything else besides the OTA update.
scrtsqrrl said:
The upgrade fixed the problem for me. I didn't change anything else besides the OTA update.
Click to expand...
Click to collapse
only thing I have not done is "wipe data/factory reset" from the recovery mode. I'll see if I can back up my data on ODIN
Elpidio said:
only thing I have not done is "wipe data/factory reset" from the recovery mode. I'll see if I can back up my data on ODIN
Click to expand...
Click to collapse
Weird that would have been one of the first things I did.. Assumed you already went that way.. If after all this it doesn't work it seems you may have a defective device and should bring it up with samsung or att for an exchange...
icexshinigami said:
Weird that would have been one of the first things I did.. Assumed you already went that way.. If after all this it doesn't work it seems you may have a defective device and should bring it up with samsung or att for an exchange...
Click to expand...
Click to collapse
I did the "wipe data/factory reset" from recovery and its still the same. You maybe right that the device is defective and since its more than 30 days, either I'll call Samsung for a replacement or claim insurance, however, by looking at AT&T community forum thread, I read that it all worked with N910AUCU1ANIE firmware, when AT&T updated that firmware, all hell broke loose. I'll see if I can have Samsung replace it.
https://forums.att.com/t5/Samsung-D...e-Update-Broke-my-Phone-Settings/td-p/4170378
Elpidio said:
I did the "wipe data/factory reset" from recovery and its still the same. You maybe right that the device is defective and since its more than 30 days, either I'll call Samsung for a replacement or claim insurance, however, by looking at AT&T community forum thread, I read that it all worked with N910AUCU1ANIE firmware, when AT&T updated that firmware, all hell broke loose. I'll see if I can have Samsung replace it.
https://forums.att.com/t5/Samsung-D...e-Update-Broke-my-Phone-Settings/td-p/4170378
Click to expand...
Click to collapse
Its on its way to Samsung Repair Center in Plano, TX