I broke my s3 screen the screen is black i know the lcd is gone. I want to do the insurance but im worried. They said i'd get a galaxy s4 if i do it. Im rooted though so would they notice or will I be ok?
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
jayjayjoker2 said:
I broke my s3 screen the screen is black i know the lcd is gone. I want to do the insurance but im worried. They said i'd get a galaxy s4 if i do it. Im rooted though so would they notice or will I be ok?
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Click to expand...
Click to collapse
it shouldnt matter broken screen as notihing to do with rooted phone they just want it back so they know its really broken i broke mine im with telus sent it back no prob
jayjayjoker2 said:
I broke my s3 screen the screen is black i know the lcd is gone. I want to do the insurance but im worried. They said i'd get a galaxy s4 if i do it. Im rooted though so would they notice or will I be ok?
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Click to expand...
Click to collapse
Flashing a stock 4.3 restore will return your phone to original (stock) ROM and kernel, un-root, reset your flash counter and install stock recovery. Once your warranty bit is tripped, however, there is no known method of resetting this. Unfortunately, with your LCD bust, you wouldn't be able to see what you are doing. You can only hope that since they wouldn't be able to see either ....
Larry2999 said:
Flashing a stock 4.3 restore will return your phone to original (stock) ROM and kernel, un-root, reset your flash counter and install stock recovery. Once your warranty bit is tripped, however, there is no known method of resetting this. Unfortunately, with your LCD bust, you wouldn't be able to see what you are doing. You can only hope that since they wouldn't be able to see either ....
Click to expand...
Click to collapse
Looks like they are hardly consistent wit the warranty thing. I just saw a post from another guy who had exactly the same problem. Sent it to Telus and they declined claiming it was a physical damage not covered by warranty. I guess insurance works separately from the standard warranty. To be on the safe side, however, I just remembered I sometimes connect my i747 to an LED TV using a micro-USB to HDMI adapter. The adapter can be bought cheaply online and lets you use your TV or PC with HDMI as an image screen for your phone.
Larry2999 said:
Flashing a stock 4.3 restore will return your phone to original (stock) ROM and kernel, un-root, reset your flash counter and install stock recovery. Once your warranty bit is tripped, however, there is no known method of resetting this. Unfortunately, with your LCD bust, you wouldn't be able to see what you are doing. You can only hope that since they wouldn't be able to see either ....
Click to expand...
Click to collapse
You should be able to adb into your phone though to see information. There are ways of doing this.
vbetts said:
You should be able to adb into your phone though to see information. There are ways of doing this.
Click to expand...
Click to collapse
If I am not mistaken, you should be able to use the fastboot commands using ADB to flash things. He or she will need to have the packages he or she is needed to flash the 'fastboot' folder. He or she will also need the packages in order to do fastboot as well.
Where is that one I cant find 4.3 i already did triangle away so i think ill be ok and i have the HDMI adapter. Touch screen is dead though..
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
I was running cm10.2 on my original at&t s3 when the screen broke. I sent it back as-is and had no issues at all.
Related
I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk
Rooting voids your warranty. If they can *see* its been rooted, you will be charged a restocking fee of $400+
Sent from my SGH-T989 using xda premium
It's best you go through Samsung, from eat I've heard, as they not really check if you're phones been rooted
htwnzballa09 said:
I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA
ToledoG28 said:
Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
I've heard of T-Mobile replacing the phone at the cost of the $130 for Tier 3 Smart Phones, but Samsung replacing them? I haven't heard of that.
Hmm...I voided my options the day I got mine, Lol.
TerrorCandii™ Gaming
I bought the insurance.
Thing is,everything in writing,it seems nothing is covered.
I spoke with tmo,and the insurance,and they both said "no matter what happens (excluding rooting/roms) "
Is covered.But in writing,nothing they said seems to be covered.
From my understanding tmo will replace the phone if its less than a year.But tmo is in financial hardship so who knows what they will do.
Im still waiting on a $30 credit for stuff I never purchased.
Forgive my English...
But,Im just illiterate.
Just go back to stock.its easy.
Sent from my SGH-T989 using XDA
Samsung warranties their devices for 1 year, it has nothing to do with tmobile. Return your device to stock and get a new one if there is a problem. If it's hard bricked tmobile cant tell what you've done to it, anyways. They send it to sammy and they jtag it and it goes back into circulation as a refurb.
You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium
iwasblown said:
You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
Click to expand...
Click to collapse
This is somewhat true. Some custom kernels such as cm kernel can add to the counter even if flashed through CWM.
Touche to the posts made by the community. Good work.
Sent from my SGH-T989 using xda premium
G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
Click to expand...
Click to collapse
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA
sunlaw2 said:
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Check your counter, sometimes it trips and sometimes it doesn't. Very simple to check yourself, as no one can tell you what's on your phone
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Hi
Last night i was using my phone and all of a sudden it stopped charging and it wont charge. I was thinking in sending it back for warranty. Do i need to odin to stock first? Or what will i need to do?
Sent from my Galaxy Nexus using xda app-developers app
orphan22 said:
Hi
Last night i was using my phone and all of a sudden it stopped charging and it wont charge. I was thinking in sending it back for warranty. Do i need to odin to stock first? Or what will i need to do?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
If it's a hardware issue its really hard for them to argue its your fault for ROMing, then again, some carriers and repairmen can be a real pain. I recommend you erase all trace of you ROMing that you possibly can. Your warranty IS void when you do this stuff, and Android makes it blatently obvious by showing an open hinge on startup when you unlock the bootloader.
orphan22 said:
Hi
Last night i was using my phone and all of a sudden it stopped charging and it wont charge. I was thinking in sending it back for warranty. Do i need to odin to stock first? Or what will i need to do?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Yes send it back to stock to make sure its not a software problem. Don't use Odin. Flash it with Fastboot: http://forum.xda-developers.com/showthread.php?t=1626895
If you return to stock and there's still a problem, then you should pursue a warranty claim.
martonikaj said:
Yes send it back to stock to make sure its not a software problem. Don't use Odin. Flash it with Fastboot: http://forum.xda-developers.com/showthread.php?t=1626895
If you return to stock and there's still a problem, then you should pursue a warranty claim.
Click to expand...
Click to collapse
Same thing happened to mine, two weeks ago, plug was fried. Mine charged only when turned off and plugged into an AC charger. Assuming you can't plug into a computer then fastboot may not be your answer, Odin is. I flashed mine back to stock this way and had no trouble at all with warranty. Have a look here for some help: http://forum.xda-developers.com/showpost.php?p=27945515&postcount=128
By the way, If you need to back up stuff on your phone without USB access, AirDroid is pretty handy.
Thanks all
But when i called for warranty they told me it would take 3 weeks. So i just bought the part and fixed it for $12 hahaha
Sent from my Galaxy Nexus using xda app-developers app
So I was ice fishing a few days ago and dropped my phone in the lake...yea, I'm retarded...long story short, my camera or flash does not work. I tried flashing a different Rom as a message said "camera failed" hoping it was somehow a software issue, but it looks like it is dead. Which brings me to my issue. Obviously they can see it has water damage from the pink marker...So what is the best way to unroot this thing and clear it of any signs that I rooted it? I've read a lot of mixed procedures on this and a lot of bickering between what to really do. So I was hoping someone could put me right exactly where I needed to be so I can resolve this as fast as I can. Thanks guys
This is an at&t phone...just to totally clarify that
texazranger09 said:
So I was ice fishing a few days ago and dropped my phone in the lake...yea, I'm retarded...long story short, my camera or flash does not work. I tried flashing a different Rom as a message said "camera failed" hoping it was somehow a software issue, but it looks like it is dead. Which brings me to my issue. Obviously they can see it has water damage from the pink marker...So what is the best way to unroot this thing and clear it of any signs that I rooted it? I've read a lot of mixed procedures on this and a lot of bickering between what to really do. So I was hoping someone could put me right exactly where I needed to be so I can resolve this as fast as I can. Thanks guys
This is an at&t phone...just to totally clarify that
Click to expand...
Click to collapse
Assuming that you can get the device in download mode. You can install the stock firmware with Odin. Go to sammobile and download the firmware for your device. Then extract the file. Fire up Odin, choose pda, then locate the file. Click Start and your device will end up with stock unrooted firmware. You might also want to get triangle away from the market to reset your flash counter before you proceed. There are stickies on this in the development forum.
Sent from my SGH-I747 using xda premium
Yea the phone works 100% minus the whole camera assembly. Also do you happen to know what the protocol on warranty service is? I know I'm out 200 right from the get go, is this something I can resolve at an at&t store or do they have to send me one?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
From what I remember they will charge you full price for the repairs and it might cost as much as a new phone. My friend drove over his note two and they charged him 299.99+50.00 service fee. Because water damage and other things void warranty. It doesn't even matter that you rooted since the warranty is void anyway.
Sent from my SGH-I747M using xda app-developers app
SoundsLegit said:
From what I remember they will charge you full price for the repairs and it might cost as much as a new phone. My friend drove over his note two and they charged him 299.99+50.00 service fee. Because water damage and other things void warranty. It doesn't even matter that you rooted since the warranty is void anyway.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
AT&T won't warranty the phone if it has water damage, you'd be stuck paying full( off contract price), unless you have another line due for an upgrade, or can get them to do an early or partial upgrade. If you had insurance on the phone, then you'd pay a deductible and they would send you another phone(usually refurbished).
Good luck
I thought I had mentioned that in my original post. I do have full insurance on it. I guess I said "warranty" didn't I? So what are the processes involved with an insurance claim. I apologize for not realizing this earlier.
Sent from my Transformer TF101 using xda app-developers app
I also checked out triangle away, it says it can only reset the counter on certain phones(sgs3) if it is in a stock configuration. So I have to unroot...reroot, reset the counter and then unroot again....?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
ok, so here's the steps i took to unroot. Used triangle away to reset flash counter to 0...rebooted into CWM and cleared everything. Went directly from there into download mode.....And it showed flash count of 1!...WTF. So i proceeded with unrooting through ODIN because....idk. My question is, "what did I do wrong?". Shouldn't the flash counter read 0 and does Asurion/Samsung actually check this particular thing? I need some help here guys
Sent from my Transformer TF101 using xda app-developers app
texazranger09 said:
ok, so here's the steps i took to unroot. Used triangle away to reset flash counter to 0...rebooted into CWM and cleared everything. Went directly from there into download mode.....And it showed flash count of 1!...WTF. So i proceeded with unrooting through ODIN because....idk. My question is, "what did I do wrong?". Shouldn't the flash counter read 0 and does Asurion/Samsung actually check this particular thing? I need some help here guys
Sent from my Transformer TF101 using xda app-developers app
Click to expand...
Click to collapse
try again, in this order:
Remove the battery cover
In Triangle Away, select "reset flash counter"
Once in Triangle Away's boot menu, press vol up to reset
The device will reboot. When it gets to the galaxy sIII screen, pull the battery, wait a few seconds, replace and power up
Go into download mode and check if it has successfully reset the counter
From download mode, go into recovery
Wipe data/factory reset, wipe cache, wipe dalvik
Go back into download mode
Launch Odin,
Plug phone in
Flash device-specific stock firmware
After phone has booted, unplug it
Once it goes to the galaxy sIII boot screen, pull battery, wait, replace
Boot into recovery and wipe data and cache
Reboot system
i think you may have to be on stock for this to work. keep me posted
ok I'll be doing that probably tomorrow. I did all the BS paperwork for asurion tonight so hopefully that'll be dealt with tomorrow. All I have to do is root install TA and follow those steps. One question though.... Where is the option in triangle away to let it boot itself into DL mode? I don't recall seeing that.
Side note, I now remember why I rooted in the first place. Stock battery life is laughable compared to what I'm use to haha
Sent from my Transformer TF101 using xda app-developers app
texazranger09 said:
ok I'll be doing that probably tomorrow. I did all the BS paperwork for asurion tonight so hopefully that'll be dealt with tomorrow. All I have to do is root install TA and follow those steps. One question though.... Where is the option in triangle away to let it boot itself into DL mode? I don't recall seeing that.
Side note, I now remember why I rooted in the first place. Stock battery life is laughable compared to what I'm use to haha
Sent from my Transformer TF101 using xda app-developers app
Click to expand...
Click to collapse
in triangle away, once you select "reset flash counter", it will boot into the screen where you press the vol up to reset. that was the screen i meant. sorry for the confusion. i updated my instructions. cheers
Honestly. Your better off adding a line and getting a new phone. Theyre offering a refurbished note 2 for 99 cents and I believe I also saw the galaxy s3 for 29.99
Sent from my SAMSUNG-SGH-I747 using xda premium
Hi my sisters s3 won't turn ln . she said it charged and the. She tried charging it and it never charged or responded to buttons so she thought it was a bad plug.its been days since then and nothing only thing I can do is plug it in without a battery then the red led.comes up but it can't turn on and I've tried my battery and hers both are good. I'm pretty sure we still have 1 yr warranty from TMobile only thing is the screen is cracked and has been cracked way before the incident. So what should I do thanks and I also couldn't get it into recovery or download mode and also the water sensor stickers are still white so no water damage.
Sent from my SGH-T999 using Tapatalk 2
Im honestly not sure how the screen will affect the chance of a warranty exchange. Was the device ever rooted? Any roms or mods flashed to it? Was it a T999? Your country is listed as Lithuania is why I ask. Also I've heard about a sudden death issue with the international models. (Doesnt affect the T999 though).
Doesn't sound like you have many options available, so you may just want to try sending it in under warranty anyway, and hope for the best.
If it had been rooted and this happened after a flash, it could be bricked due to flashing the wrong devices rom/mod. If this is the case then you'd need a jtag repair. Otherwise, as I stated above, warranty exchange may be your only choice.
Sent from my SGH-T999 using xda premium
The only effect it'll have it seems they'll say the drop killed the phone instead of it being the dead s3 thing that has been going on with a small amount if S3's. Your only hope is to try and get into download mode (volume down home and power) if that's a no go then its warranty replacement/insurance hopefully. That or purchasing a new phone.
Sent from my SGH-T999 using xda premium
DocHoliday77 said:
Im honestly not sure how the screen will affect the chance of a warranty exchange. Was the device ever rooted? Any roms or mods flashed to it? Was it a T999? Your country is listed as Lithuania is why I ask. Also I've heard about a sudden death issue with the international models. (Doesnt affect the T999 though).
Doesn't sound like you have many options available, so you may just want to try sending it in under warranty anyway, and hope for the best.
If it had been rooted and this happened after a flash, it could be bricked due to flashing the wrong devices rom/mod. If this is the case then you'd need a jtag repair. Otherwise, as I stated above, warranty exchange may be your only choice.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I'm.in the us and i ts never been rooted. I'll just sent it in and hope for the best
mt3g said:
The only effect it'll have it seems they'll say the drop killed the phone instead of it being the dead s3 thing that has been going on with a small amount if S3's. Your only hope is to try and get into download mode (volume down home and power) if that's a no go then its warranty replacement/insurance hopefully. That or purchasing a new phone.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Sent from my SGH-T999 using Tapatalk 2
My screen is dead. The backlighting won't turn on at all but I can see the actual image on the screen(however faint it looks and in the perfect angles). I had rooted my tablet though before hand and I believe i flashed a custom rom on it. I'm supposed to send it in but am worried about it being rejected. I had bought it refurbished if that's worth anything.
There is a thread on here about backlight issues being from a loose connector. I personally would take the 5 min to open tne back cover and check for a loose plug.
Otherwise odin it back to stock, and wipe it becore you send it.
Sent from my SM-P600 using XDA Premium HD app
siralsmooth said:
Otherwise odin it back to stock, and wipe it becore you send it.
Click to expand...
Click to collapse
That will not revert back tripped Knox counter 0x1
Really?
Pretty sure anyone that roots their note 10.1 know Knox is irreversible. My Odin it back to stock comment was a try and hope for the best suggestion. Thus the alternative. Open it up and check the connectors.
Sent from my SM-N900T using XDA Premium HD app