Develop Bugs

Tmobile manufacture warranty?

I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk

Rooting voids your warranty. If they can *see* its been rooted, you will be charged a restocking fee of $400+
Sent from my SGH-T989 using xda premium

It's best you go through Samsung, from eat I've heard, as they not really check if you're phones been rooted

htwnzballa09 said:
I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA

ToledoG28 said:
Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
I've heard of T-Mobile replacing the phone at the cost of the $130 for Tier 3 Smart Phones, but Samsung replacing them? I haven't heard of that.

Hmm...I voided my options the day I got mine, Lol.
TerrorCandii™ Gaming

I bought the insurance.
Thing is,everything in writing,it seems nothing is covered.
I spoke with tmo,and the insurance,and they both said "no matter what happens (excluding rooting/roms) "
Is covered.But in writing,nothing they said seems to be covered.
From my understanding tmo will replace the phone if its less than a year.But tmo is in financial hardship so who knows what they will do.
Im still waiting on a $30 credit for stuff I never purchased.
Forgive my English...
But,Im just illiterate.
Just go back to stock.its easy.
Sent from my SGH-T989 using XDA

Samsung warranties their devices for 1 year, it has nothing to do with tmobile. Return your device to stock and get a new one if there is a problem. If it's hard bricked tmobile cant tell what you've done to it, anyways. They send it to sammy and they jtag it and it goes back into circulation as a refurb.

You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium

iwasblown said:
You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium
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Click to collapse
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.

G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
Click to expand...
Click to collapse
This is somewhat true. Some custom kernels such as cm kernel can add to the counter even if flashed through CWM.

Touche to the posts made by the community. Good work.
Sent from my SGH-T989 using xda premium

G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
Click to expand...
Click to collapse
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA

sunlaw2 said:
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Check your counter, sometimes it trips and sometimes it doesn't. Very simple to check yourself, as no one can tell you what's on your phone
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

What does warranty cover?

Alright guys my nexus is messed up
The USB port got pushed in :/ the USB is loose as hell
Will warranty cover this?
Sent from my Galaxy Nexus using xda app-developers app

subxero123 said:
Alright guys my nexus is messed up
The USB port got pushed in :/ the USB is loose as hell
Will warranty cover this?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
From what I know, warranty covers only defected hardwares. Only if the phone has a problem but you didn't caused it.

kyokeun1234 said:
From what I know, warranty covers only defected hardwares. Only if the phone has a problem but you didn't caused it.
Click to expand...
Click to collapse
USB port issues are considered hardware and covered under warranty unless showing clear signs of abuse. If you have lose port and can no longer charge or need to wiggle to make connection, send your phone in for service. Don't forget to flash stock JB and unroot and relock your phone. All can be accomplished within 10 minutes with root toolkit available in the Android development section as a stickie
Sent from my Galaxy Nexus using xda premium

What if I've had problems with my speaker cutting out mid calls since I got? The phone has been dropped once and has a couple dings but its been doing that since I got it and the drip had nothing to do with it. Will Verizon still give me a replacement without charging me?
Sent from my Galaxy Nexus using Tapatalk 2

Ugh just realized mine has issues with the USB port. I only charges when the USB cord is pushed up ever so slightly. What's the turn around time for warranty repairs?
Sent from my Galaxy Nexus using xda app-developers app

netscorer said:
USB port issues are considered hardware and covered under warranty unless showing clear signs of abuse. If you have lose port and can no longer charge or need to wiggle to make connection, send your phone in for service. Don't forget to flash stock JB and unroot and relock your phone. All can be accomplished within 10 minutes with root toolkit available in the Android development section as a stickie
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
im stock anyway, fully stock
so should i just send it in?
i dont wanna send it in and then they say, oh we dont cover this
so i wasted all that time returning for nothing
monkeypaws said:
Ugh just realized mine has issues with the USB port. I only charges when the USB cord is pushed up ever so slightly. What's the turn around time for warranty repairs?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
i called samsung, they said 2 weeks
and i have the exact same issue as u

If I were you I would send it. Better try something than nothing at all
Sent from my Galaxy Nexus using xda app-developers app

subxero123 said:
im stock anyway, fully stock
so should i just send it in?
i dont wanna send it in and then they say, oh we dont cover this
so i wasted all that time returning for nothing
i called samsung, they said 2 weeks
and i have the exact same issue as u
Click to expand...
Click to collapse
End up being around three with shipping. I got my shipping notice today. Cannot wait to get it back!
Sent from my MB886 using xda app-developers app

Hardbrick Solution!!!!!!!!!!!

For those of you with a hardbricked T-Mobile Samsung Galaxy S II (SGH-T989) then look no further for a solution. MobileTechVideos has your solution. Purchase your order for the JTag Brick Repair, they'll send you instructions on where and how to send it. You'll get up-to-date info on the status of your phone and how long the process will take. Mine took about a week and a half. But i got it back working like it was new. Thanks MobileTechVideos and i hope you all check their website out and good luck.

I just purchased last night and I am sending today. I have a question though. Does the phone come back with everything stock? Or do they just send the phone back with the ability to get into download mode?
Sent from my Nexus 7 using xda app-developers app

w1ll1am23 said:
I just purchased last night and I am sending today. I have a question though. Does the phone come back with everything stock? Or do they just send the phone back with the ability to get into download mode?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
All back to stock
Sent from my SGH-T989 using xda premium

they are pretty good, Fixed mine twice! Dumb me!

Yep, same here, they fixed my hardbrick. Thanks

IT WORKED!!!
I just got my phone back and it is good to go.
I recommend using TWRP for anyone that uses this phone just so you don't have to worry about darkside wipes. Before I bricked I was using CWM recovery and the darkside stuff was just getting complicated. When my devices was out I did a lot of research on it rooting,recovery,and ROMS. When you get the phone back you can get use Superoneclick to root which I recommend because its safer than odin and I am using Liquidsmooth for my ROM.

no its wierd
w1ll1am23 said:
I just purchased last night and I am sending today. I have a question though. Does the phone come back with everything stock? Or do they just send the phone back with the ability to get into download mode?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
came back with 2.3.5 with 3.0.8 kernel. everything worked but kies didn't reconize it. just odin to stock and flash from there.

Loose charging port?

Hello,
The charging port on my s3 is loose and the usb cable wiggles around left to right. It still charges but is this normal. I take good care of the phone I don't know why it wiggles. I have warranty should I call samsung.
Thanks!
Sent from my SGH-I747M using xda app-developers app

What are you waiting for

SoundsLegit said:
Hello,
The charging port on my s3 is loose and the usb cable wiggles around left to right. It still charges but is this normal. I take good care of the phone I don't know why it wiggles. I have warranty should I call samsung.
Thanks!
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
i would. i'd give them a call. if the phones rooted, etc, i'd set it all back to factory default. if you've never rooted this phone then it'll be even easier. its only a matter of time till that port stops working.

I don't know I don't like sending my stuff for repairs :s.... The phone was never rooted I'm a newb so I just keep it like it is. I will call then abs ask about it. Thanks.
Sent from my SGH-I747M using xda app-developers app

SoundsLegit said:
I don't know I don't like sending my stuff for repairs :s.... The phone was never rooted I'm a newb so I just keep it like it is. I will call then abs ask about it. Thanks.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
You could take it to AT&T service center, if its in warranty period (>30 days and < 1 year). Obviously its been less than a year since the phone was released.
So take it there.. they might replace it with another working piece. Just remember to backup all your data, just in case. And do a reset before you hand it over.

if your warranty is still valid, if you're still on stock(revert to stock and triangle away if you need to)
then my question to you is, what are you waiting for?
though my suggestion before you do it though is to backup your stuffs.

ATT insurance question

I broke my s3 screen the screen is black i know the lcd is gone. I want to do the insurance but im worried. They said i'd get a galaxy s4 if i do it. Im rooted though so would they notice or will I be ok?
Sent from my SAMSUNG-SGH-I997 using xda app-developers app

jayjayjoker2 said:
I broke my s3 screen the screen is black i know the lcd is gone. I want to do the insurance but im worried. They said i'd get a galaxy s4 if i do it. Im rooted though so would they notice or will I be ok?
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Click to expand...
Click to collapse
it shouldnt matter broken screen as notihing to do with rooted phone they just want it back so they know its really broken i broke mine im with telus sent it back no prob

jayjayjoker2 said:
I broke my s3 screen the screen is black i know the lcd is gone. I want to do the insurance but im worried. They said i'd get a galaxy s4 if i do it. Im rooted though so would they notice or will I be ok?
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Click to expand...
Click to collapse
Flashing a stock 4.3 restore will return your phone to original (stock) ROM and kernel, un-root, reset your flash counter and install stock recovery. Once your warranty bit is tripped, however, there is no known method of resetting this. Unfortunately, with your LCD bust, you wouldn't be able to see what you are doing. You can only hope that since they wouldn't be able to see either ....

Larry2999 said:
Flashing a stock 4.3 restore will return your phone to original (stock) ROM and kernel, un-root, reset your flash counter and install stock recovery. Once your warranty bit is tripped, however, there is no known method of resetting this. Unfortunately, with your LCD bust, you wouldn't be able to see what you are doing. You can only hope that since they wouldn't be able to see either ....
Click to expand...
Click to collapse
Looks like they are hardly consistent wit the warranty thing. I just saw a post from another guy who had exactly the same problem. Sent it to Telus and they declined claiming it was a physical damage not covered by warranty. I guess insurance works separately from the standard warranty. To be on the safe side, however, I just remembered I sometimes connect my i747 to an LED TV using a micro-USB to HDMI adapter. The adapter can be bought cheaply online and lets you use your TV or PC with HDMI as an image screen for your phone.

Larry2999 said:
Flashing a stock 4.3 restore will return your phone to original (stock) ROM and kernel, un-root, reset your flash counter and install stock recovery. Once your warranty bit is tripped, however, there is no known method of resetting this. Unfortunately, with your LCD bust, you wouldn't be able to see what you are doing. You can only hope that since they wouldn't be able to see either ....
Click to expand...
Click to collapse
You should be able to adb into your phone though to see information. There are ways of doing this.

vbetts said:
You should be able to adb into your phone though to see information. There are ways of doing this.
Click to expand...
Click to collapse
If I am not mistaken, you should be able to use the fastboot commands using ADB to flash things. He or she will need to have the packages he or she is needed to flash the 'fastboot' folder. He or she will also need the packages in order to do fastboot as well.

Where is that one I cant find 4.3 i already did triangle away so i think ill be ok and i have the HDMI adapter. Touch screen is dead though..
Sent from my SAMSUNG-SGH-I997 using xda app-developers app

I was running cm10.2 on my original at&t s3 when the screen broke. I sent it back as-is and had no issues at all.