Loose charging port? - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Hello,
The charging port on my s3 is loose and the usb cable wiggles around left to right. It still charges but is this normal. I take good care of the phone I don't know why it wiggles. I have warranty should I call samsung.
Thanks!
Sent from my SGH-I747M using xda app-developers app

What are you waiting for

SoundsLegit said:
Hello,
The charging port on my s3 is loose and the usb cable wiggles around left to right. It still charges but is this normal. I take good care of the phone I don't know why it wiggles. I have warranty should I call samsung.
Thanks!
Sent from my SGH-I747M using xda app-developers app
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i would. i'd give them a call. if the phones rooted, etc, i'd set it all back to factory default. if you've never rooted this phone then it'll be even easier. its only a matter of time till that port stops working.

I don't know I don't like sending my stuff for repairs :s.... The phone was never rooted I'm a newb so I just keep it like it is. I will call then abs ask about it. Thanks.
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SoundsLegit said:
I don't know I don't like sending my stuff for repairs :s.... The phone was never rooted I'm a newb so I just keep it like it is. I will call then abs ask about it. Thanks.
Sent from my SGH-I747M using xda app-developers app
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You could take it to AT&T service center, if its in warranty period (>30 days and < 1 year). Obviously its been less than a year since the phone was released.
So take it there.. they might replace it with another working piece. Just remember to backup all your data, just in case. And do a reset before you hand it over.

if your warranty is still valid, if you're still on stock(revert to stock and triangle away if you need to)
then my question to you is, what are you waiting for?
though my suggestion before you do it though is to backup your stuffs.

Related

Did I screw my self?

I had to pick up a replacement phone and didn't have time to unroot my damaged phone. So I gave it to them anyway. I had a stock rooted rom installed at the time. Should I be expecting something to happen, or will they probably not even notice?
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What was wrong with the original?
The port was damaged and wouldnt charge
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Probably not if your phone was F.U.B.R. lol if not they might notice somethin if they care which I don't think they will man .
They will probably never notice then. Chopped up for refurbs..
That would be cool.thnx
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Nah nothing will happen. If nothing was said at the time you gave them the phone, they aren't going to say anything. They are supposed to check that stuff before they give you a new or replacement phone.
Sent from my PC36100 using XDA Premium App
Plus the damaged port is a hardware issue. They can't really claim that you rooting the phone caused the usb port to break. When I took mine in, the guy never looked at it. When I came back to pick up the replacement, they told me to take the battery & SD card out. As soon as I handed them the phone, they tore it apart for parts, then put the back inside an envelope. They probably did the same to yours.
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plainjane said:
Plus the damaged port is a hardware issue. They can't really claim that you rooting the phone caused the usb port to break.
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Technically I think they can refuse a replacement if it's rooted, even if it's obviously completely unrelated.
But in any event, to the OP, once you're out the door with your new phone, keep walking and don't turn back.
i just exchanged my phone for the same issue all i did was put the stock rom back on the phone

What does warranty cover?

Alright guys my nexus is messed up
The USB port got pushed in :/ the USB is loose as hell
Will warranty cover this?
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subxero123 said:
Alright guys my nexus is messed up
The USB port got pushed in :/ the USB is loose as hell
Will warranty cover this?
Sent from my Galaxy Nexus using xda app-developers app
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From what I know, warranty covers only defected hardwares. Only if the phone has a problem but you didn't caused it.
kyokeun1234 said:
From what I know, warranty covers only defected hardwares. Only if the phone has a problem but you didn't caused it.
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USB port issues are considered hardware and covered under warranty unless showing clear signs of abuse. If you have lose port and can no longer charge or need to wiggle to make connection, send your phone in for service. Don't forget to flash stock JB and unroot and relock your phone. All can be accomplished within 10 minutes with root toolkit available in the Android development section as a stickie
Sent from my Galaxy Nexus using xda premium
What if I've had problems with my speaker cutting out mid calls since I got? The phone has been dropped once and has a couple dings but its been doing that since I got it and the drip had nothing to do with it. Will Verizon still give me a replacement without charging me?
Sent from my Galaxy Nexus using Tapatalk 2
Ugh just realized mine has issues with the USB port. I only charges when the USB cord is pushed up ever so slightly. What's the turn around time for warranty repairs?
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netscorer said:
USB port issues are considered hardware and covered under warranty unless showing clear signs of abuse. If you have lose port and can no longer charge or need to wiggle to make connection, send your phone in for service. Don't forget to flash stock JB and unroot and relock your phone. All can be accomplished within 10 minutes with root toolkit available in the Android development section as a stickie
Sent from my Galaxy Nexus using xda premium
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im stock anyway, fully stock
so should i just send it in?
i dont wanna send it in and then they say, oh we dont cover this
so i wasted all that time returning for nothing
monkeypaws said:
Ugh just realized mine has issues with the USB port. I only charges when the USB cord is pushed up ever so slightly. What's the turn around time for warranty repairs?
Sent from my Galaxy Nexus using xda app-developers app
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i called samsung, they said 2 weeks
and i have the exact same issue as u
If I were you I would send it. Better try something than nothing at all
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subxero123 said:
im stock anyway, fully stock
so should i just send it in?
i dont wanna send it in and then they say, oh we dont cover this
so i wasted all that time returning for nothing
i called samsung, they said 2 weeks
and i have the exact same issue as u
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Click to collapse
End up being around three with shipping. I got my shipping notice today. Cannot wait to get it back!
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[Q] Bricked S3 with Red LED and seen by computer?

I just bricked my S3 and whenever I plug it in, eventually, some combination of button presses makes a red LED show up, however, no screen on. Whats even weirder is that when I plug it in, it see's some thing called QHSUSB_DLOAD, and attempts to install drivers for it. I'm wondering if this might allow me to fix it? If all else fails, can someone refer me to a JTAG repair service...
Edit - When I attempt DL mode, I can even hear it disconnect, then reconnect. It fails the driver install though.
Unfortunately bud your hard bricked.
Sent from my SGH-T999 using XDA Premium App
What were you trying to do? Root? Using what method?
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You are definitely hard bricked!
Sent from my SGH-T999
Wait what? So you are able to get it into download mode is what you are saying? Or you can't?
Wicked68 said:
What were you trying to do? Root? Using what method?
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I was making a port from the S2. I changed the updater script to let it flash, it did, and then it killed me.
Update: WOW. T-Mobile replaced it for me! I don't even have warranty left! Yet again, my company saves me.
Sent from my SGH-T999 using xda app-developers app
What did you say to get them to replace it?
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mrbmg said:
What did you say to get them to replace it?
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All I did was brought it into the store, handed it to the guy and said it was broken. Said I had a FACTORY warranty (from Samsung), and that Samsung told me to have the store do the replacement for me. The guy behind the desk said, "Yeah, whatever you stick your SIM into, as long as it's T-
Mobile, your covered. You can even buy phones offline,". It's going to be here monday. Shipped Friday, next day shipping, only 5$. I'm so happy I'm not paying 70$ for a JTAG... Not sure if this'll work for everyone, but it did for me!

if i root the s3

i have a tmobile galaxy s3 if i root it will i lose the insurance that i have on my phone ?? i know is a stupid question i just want to be 100 percent sure
Yes
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Depends on the insurance. Need more info. Also a diff between rooting and being caught rooting. If it is working enough for them to tell you rooted on a claim it is working enough to reverse before you send it in. Some insurance don't care either way.
Sent from my Nexus 4 using xda app-developers app
I believe you can always unroot it/use triangle away and it will seem as if you did nothing to it. Just don't be stupid and hard brick it
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If your able to restore stock whitout trouble you can !
:thumbup:
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If you shatter your phone and they replace it I don't think they will have a problem replacing it if its rooted.
Besides, if your really paranoid just tell them you dropped it in a lake, (It happened to me once).
um I have asurion as insurance i dont know if by more info this is what you meant.
SOLGarion said:
Depends on the insurance. Need more info. Also a diff between rooting and being caught rooting. If it is working enough for them to tell you rooted on a claim it is working enough to reverse before you send it in. Some insurance don't care either way.
Sent from my Nexus 4 using xda app-developers app
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thank you all for your replies. I am really a noob when it comes to rooting any phone i once manage to root a g2x with alot of videos lol but yeah i wish to root my galaxy so i can use the siaxis app but i dont want to lose my insurance
Warranty yes, insurance no. Rooting voids your warranty, not your insurance. Insurance covers physical damage, so if you hard brick your phone, just to be safe you "accidentally" dropped it in the bathtub.
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thank you very much
Towle said:
Warranty yes, insurance no. Rooting voids your warranty, not your insurance. Insurance covers physical damage, so if you hard brick your phone, just to be safe you "accidentally" dropped it in the bathtub.
Sent from my SGH-T999 using Tapatalk 2
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I think you'd win in small claims if Samsung denied you warranty because you rooted your device, assuming there is a product defect.
To be honest there's also a choice DONT ROOT. It seems like it's all new to you, and believe me Samsung phones are way easier to brick than LG or HTC if you don't read carefully. Look if it's worth the risk playing a android game with a ps3 controller or loosing your phone for a period of time. If you go ahead and do it make sure you BACK UP YOUR EMEI, many times that gets overlooked when it's really the most important thing in your phone.
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psykhotic said:
I think you'd win in small claims if Samsung denied you warranty because you rooted your device, assuming there is a product defect.
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thank you
daxecutioner24 said:
To be honest there's also a choice DONT ROOT. It seems like it's all new to you, and believe me Samsung phones are way easier to brick than LG or HTC if you don't read carefully. Look if it's worth the risk playing a android game with a ps3 controller or loosing your phone for a period of time. If you go ahead and do it make sure you BACK UP YOUR EMEI, many times that gets overlooked when it's really the most important thing in your phone.
Sent from my SGH-T999 using xda app-developers app
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thank you.... im scared to root my phone so im still thinking
Georican said:
thank you.... im scared to root my phone so im still thinking
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Click to collapse
Just read, read, read. Then read some more. Make sure you fully understand every possible thing that can go wrong (I.e. Losing imei) and how to fix it. If you know what can happen, and how it happens, you will know how to avoid those things. Never have the "I will cross that bridge when I get there" attitude. Almost everything that can go wrong is 100% preventable/curable if you know about it ahead of time. If you don't feel like you can explain to someone else how to root or fix their phone, you're not ready yet.
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Georican said:
thank you.... im scared to root my phone so im still thinking
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No problem haven't rooted mine and I rooted every other phone I have. I just feel android is android it all looks the same. Not much difference between roms apart from the speed with build props and bloatware free. While you can always prepared yourself 100 percent there's always that random encounter that you can get with electronics that is not your fault and just happens.
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Bluetooth problems

I have problems with my bluetooth headphones. It will connect and I can hear music for about 1 minute then it stops, my phone becomes unresponsive then it will usually reboot but get stuck. I usually have to pull the battery to restart.
I'm curious if there is something that I have flashed in the past to cause this.
The headphones work fine on my wifes 4g touch and my galaxy tablet as well.
I've even unrooted and went back to stock but still no luck.
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Michael61182 said:
I have problems with my bluetooth headphones. It will connect and I can hear music for about 1 minute then it stops, my phone becomes unresponsive then it will usually reboot but get stuck. I usually have to pull the battery to restart.
I'm curious if there is something that I have flashed in the past to cause this.
The headphones work fine on my wifes 4g touch and my galaxy tablet as well.
I've even unrooted and went back to stock but still no luck.
Sent from my SPH-D710 using xda app-developers app
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Make sure all the screws in the back of the phone are very tight. If one is loose you may have a bad antenna connection.
I checked all the screws, they are all tight.
Sent from my SPH-D710 using xda app-developers app
I'm wondering if I were to switch the motherboard out with a phone that has a bad ESN will that affect this phone?
Sent from my SPH-D710 using xda app-developers app
The ESN follows the board unless you were to do that which we do not talk about on this board...
Hint
Hint.
Interesting, I didnt have that in mind, but may be worth a try. I saw some cheap S2's on ebay with bad ESN's. I'm just interested in getting my bluetooth working. I removed my motherboard last night just to see if I could see anything work visually. I already sent my phone to Samsung but they said it was OOW for having a cracked screen. The wanted to charge $160 to fix it.
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Michael61182 said:
Interesting, I didnt have that in mind, but may be worth a try. I saw some cheap S2's on ebay with bad ESN's. I'm just interested in getting my bluetooth working. I removed my motherboard last night just to see if I could see anything work visually. I already sent my phone to Samsung but they said it was OOW for having a cracked screen. The wanted to charge $160 to fix it.
Sent from my SPH-D710 using xda app-developers app
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You can get used E4GTs all day long for under $100 in good condition on Craigslist where I am. I usually see them running $50-$75, but I paid $30 for the last one I bought.
I would suggest buying a new one, and selling the defective one on eBay for parts. If the shell is in fair condition someone will buy it.
The other option, if you are not under contract, is to consider an upgrade to the s4. I have seen some $0-$50 prices so far this holiday season.

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