I had to pick up a replacement phone and didn't have time to unroot my damaged phone. So I gave it to them anyway. I had a stock rooted rom installed at the time. Should I be expecting something to happen, or will they probably not even notice?
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What was wrong with the original?
The port was damaged and wouldnt charge
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Probably not if your phone was F.U.B.R. lol if not they might notice somethin if they care which I don't think they will man .
They will probably never notice then. Chopped up for refurbs..
That would be cool.thnx
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Nah nothing will happen. If nothing was said at the time you gave them the phone, they aren't going to say anything. They are supposed to check that stuff before they give you a new or replacement phone.
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Plus the damaged port is a hardware issue. They can't really claim that you rooting the phone caused the usb port to break. When I took mine in, the guy never looked at it. When I came back to pick up the replacement, they told me to take the battery & SD card out. As soon as I handed them the phone, they tore it apart for parts, then put the back inside an envelope. They probably did the same to yours.
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plainjane said:
Plus the damaged port is a hardware issue. They can't really claim that you rooting the phone caused the usb port to break.
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Click to collapse
Technically I think they can refuse a replacement if it's rooted, even if it's obviously completely unrelated.
But in any event, to the OP, once you're out the door with your new phone, keep walking and don't turn back.
i just exchanged my phone for the same issue all i did was put the stock rom back on the phone
Related
My wife recently dropped her phone and has to send it in to get replaced, so now we need to unroot it. I went through all the steps of unrooting to get s-on which it now is. The only problem was when I tried to reinstall the PC36IMG.zip file it says the version is to old and cannot install. I was wondering if anyone has the link to the NON ROOTED OTA PC36IMG.zip. Or I am wondering if she downloads and flashes the update.zip file if it would it delete the superuser app??
Please help
From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
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bimmerman7 said:
From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
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Click to collapse
Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
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They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.
scotteboy34 said:
They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.
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They wont care, when they refurbish the phone they are gonna update the software anyway and totally wipe your phone, erasing whatever you had on there
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brennod10 said:
Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
I would go to a different Sprint store, your phone being rooted has nothing to do with your USB port being crappy, same thing happened to my USB port, I took my phone in, explained my phone wouldn't charge (by then my battery was drained) they went to the back and brought me out a replacement. The USB is a known issue with the evo they should have replaced your phone
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Thanks
Got it guys, thanks for the help
bimmerman7 said:
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Yeah the fat b**** in the back of the store that repairs the phones wouldn't even touch my phone when she heard it was rooted... and when I did unroot she gave a time of 2 hours just to clear storage on the phone even though I said I already did that. On top of that they said a replacement would be available over night... two days ago. Now I'm stuck waiting
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So I guess it vary from store to store. I think my store might be cool. Actually one of the techs there taught me how to unlock my old palm pre. Oh and my usb port is starting to go. Does anyone know how it might work out if you just "lost" your phone?
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So I dropped my epic at work today and everything works, but now my display is tinted green. I'm on legendary. I know it's probably hardware issue and needs to be returned. Haven't reflashed or anything yet. Any advice?
Sent from my SPH-D700 using XDA App
Odin phone back to ec05 stock , pull ur sd card out and take phone to sprint to check out. Do not show them ur sd card (because it will have clockworkmod). Don't even tell them ur phone was rooted. Just show them the problem and that's it. As long as u have total equipment protection, u should be fine.
Sent from my SPH-D700 using xda premium
Sounds like you knocked the ribbon cable to the LCD loose if you have TEP let Sprint fix that for you.
Clockworkmod isn't on the SD card... it has its own partition on the onenand. I'm sure they wont care if you are rooted but just in case follow the restore the epic from the brink guide in the development section.
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marcusant said:
Clockworkmod isn't on the SD card... it has its own partition on the onenand. I'm sure they wont care if you are rooted but just in case follow the restore the epic from the brink guide in the development section.
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Click to collapse
U just taught me something new.
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Pocketbob26 said:
So I dropped my epic at work today and everything works, but now my display is tinted green. I'm on legendary. I know it's probably hardware issue and needs to be returned. Haven't reflashed or anything yet. Any advice?
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Click to expand...
Click to collapse
Try a kernel that has voodoo color mods. You can control the RBG values.
sent from my secret underground bunker
This color tint happened to me. Take it sprint and they'll fix it for free(if you have insurance). You don't have to Odin Sprint don't care about phones being Rooted.
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masaidjet said:
This color tint happened to me. Take it sprint and they'll fix it for free(if you have insurance). You don't have to Odin Sprint don't care about phones being Rooted.
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Click to collapse
Keep in mind, not every store operates the same way. That's why its better to be cautious. The store by my house frowns on "rooted phones".
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LORDFIRE00 said:
Keep in mind, not every store operates the same way. That's why its better to be cautious. The store by my house frowns on "rooted phones".
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Click to collapse
The store near me acts like they've been covered in acid. The tech won't go near them. I asked him why and he said that his training never covered the differences between rooted and non-rooted phones so he doesn't want to brick them and end up owing the store the money for a new phone to give to the customer. These are the same people who think it's alright and normal for my mother's phone to drop every other call. YMMV with Sprint stores, there are really good ones and really bad ones. Remember that if they treat you poorly there is no requirement for you ever to give them your business again.
Hey guys, I just want to thank everyone for all the advice! I Odin'd back to stock ec05 went to stock EI22 and brought it back to the sprint store. I was convinced it was a loose ribbon and that I dropped it, obviously, and told the rep. He responded we won't tell [the tech] them that. They said they needed it for 1 hour and a half.
I was hoping they would fix the phone and tell me what the problem was. They just replaced it with a new one (maybe refurbished :\ ). So I didn't get to find out the problem.
Judging by the way they handled it they probably weren't concerned if it was rooted
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Pocketbob26 said:
Hey guys, I just want to thank everyone for all the advice! I Odin'd back to stock ec05 went to stock EI22 and brought it back to the sprint store. I was convinced it was a loose ribbon and that I dropped it, obviously, and told the rep. He responded we won't tell [the tech] them that. They said they needed it for 1 hour and a half.
I was hoping they would fix the phone and tell me what the problem was. They just replaced it with a new one (maybe refurbished :\ ). So I didn't get to find out the problem.
Judging by the way they handled it they probably weren't concerned if it was rooted
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Exactly, it's a hardware screen issue rooting won't cause that. And that's why they wouldn't care.
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I just had to get a new screen. I took my phone in as is. Overclocked, rooted, cwm and all and no one said a thing.
Sent from my rooted and overclocked Epic 4g. Pwning an Apple fanboy each day!
Pocketbob26 said:
So I dropped my epic at work today and everything works, but now my display is tinted green. I'm on legendary. I know it's probably hardware issue and needs to be returned. Haven't reflashed or anything yet. Any advice?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
LOL.. Hey did your phone screen look like a old school GameBoy Color??
I took my phone to Sprint to get it fixed for another issue.. and they gave it back to me like that.. I asked them about it and they said thats how I gave it to them.. they straight lied to my face..
I didnt give it back for them to fix it becauce I didnt want them to keep it for ANOTHER 3 IN A HALF HOURS..
Hello all, I have a Samsung epic 4g (with the sliding keyboard) and no matter what kind of charger I use (I've already bought about 4 and all of them don't work).
Also, the phone won't boot into download mode, recovery, or just into regular phone. And the screen just got replaced.
Any ideas?
The Next Sentence Is TRUE.
The Previous Sentence Is A LIE.
Are you using a stock battery? It may be a samsung fascinate battery. There batterys don't charge in our epics. Are you on stock? I think most custom roms remove this limitation.
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beezie42 said:
Are you using a stock battery? It may be a samsung fascinate battery. There batterys don't charge in our epics. Are you on stock? I think most custom roms remove this limitation.
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Click to collapse
yes I'm on stock battery and on a stock deodexed rooted ROM. Everything was fine until a few days ago. It just happened.
The Next Sentence Is TRUE.
The Previous Sentence Is A LIE.
Well that is interesting. Its not a loose usb port? Was it working and then it stopped when the screen was replaced? Could be a loose connection on the inside. I doubt it is bricked tho, these things are like indestructible. Haha
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beezie42 said:
Well that is interesting. Its not a loose usb port? Was it working and then it stopped when the screen was replaced? Could be a loose connection on the inside. I doubt it is bricked tho, these things are like indestructible. Haha
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Click to collapse
Well it was loose after the replacement, but now it just doesn't work.
The Next Sentence Is TRUE.
The Previous Sentence Is A LIE.
sounds to me like someone did a shoddy job putting it back together after the screen replacement. when you plug it in do you have a light showing up top? or absolutely nothing. Because the person who replaced it might have ****ed up the ribbon cables. (I have to admit they are pretty annoying)
samdsox said:
sounds to me like someone did a shoddy job putting it back together after the screen replacement. when you plug it in do you have a light showing up top? or absolutely nothing. Because the person who replaced it might have ****ed up the ribbon cables. (I have to admit they are pretty annoying)
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Click to collapse
Probably, considering that my hardware keys didn't work afterwards along with the random reboots that happened whenever I would unlock the phone (I would have to open the keyboard so the phone would unlock itself.
The Next Sentence Is TRUE.
The Previous Sentence Is A LIE.
Yeah, usb port is broken. Get an external battery charger for now.
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Hello,
The charging port on my s3 is loose and the usb cable wiggles around left to right. It still charges but is this normal. I take good care of the phone I don't know why it wiggles. I have warranty should I call samsung.
Thanks!
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What are you waiting for
SoundsLegit said:
Hello,
The charging port on my s3 is loose and the usb cable wiggles around left to right. It still charges but is this normal. I take good care of the phone I don't know why it wiggles. I have warranty should I call samsung.
Thanks!
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Click to expand...
Click to collapse
i would. i'd give them a call. if the phones rooted, etc, i'd set it all back to factory default. if you've never rooted this phone then it'll be even easier. its only a matter of time till that port stops working.
I don't know I don't like sending my stuff for repairs :s.... The phone was never rooted I'm a newb so I just keep it like it is. I will call then abs ask about it. Thanks.
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SoundsLegit said:
I don't know I don't like sending my stuff for repairs :s.... The phone was never rooted I'm a newb so I just keep it like it is. I will call then abs ask about it. Thanks.
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Click to expand...
Click to collapse
You could take it to AT&T service center, if its in warranty period (>30 days and < 1 year). Obviously its been less than a year since the phone was released.
So take it there.. they might replace it with another working piece. Just remember to backup all your data, just in case. And do a reset before you hand it over.
if your warranty is still valid, if you're still on stock(revert to stock and triangle away if you need to)
then my question to you is, what are you waiting for?
though my suggestion before you do it though is to backup your stuffs.
I have problems with my bluetooth headphones. It will connect and I can hear music for about 1 minute then it stops, my phone becomes unresponsive then it will usually reboot but get stuck. I usually have to pull the battery to restart.
I'm curious if there is something that I have flashed in the past to cause this.
The headphones work fine on my wifes 4g touch and my galaxy tablet as well.
I've even unrooted and went back to stock but still no luck.
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Michael61182 said:
I have problems with my bluetooth headphones. It will connect and I can hear music for about 1 minute then it stops, my phone becomes unresponsive then it will usually reboot but get stuck. I usually have to pull the battery to restart.
I'm curious if there is something that I have flashed in the past to cause this.
The headphones work fine on my wifes 4g touch and my galaxy tablet as well.
I've even unrooted and went back to stock but still no luck.
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Click to expand...
Click to collapse
Make sure all the screws in the back of the phone are very tight. If one is loose you may have a bad antenna connection.
I checked all the screws, they are all tight.
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I'm wondering if I were to switch the motherboard out with a phone that has a bad ESN will that affect this phone?
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The ESN follows the board unless you were to do that which we do not talk about on this board...
Hint
Hint.
Interesting, I didnt have that in mind, but may be worth a try. I saw some cheap S2's on ebay with bad ESN's. I'm just interested in getting my bluetooth working. I removed my motherboard last night just to see if I could see anything work visually. I already sent my phone to Samsung but they said it was OOW for having a cracked screen. The wanted to charge $160 to fix it.
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Michael61182 said:
Interesting, I didnt have that in mind, but may be worth a try. I saw some cheap S2's on ebay with bad ESN's. I'm just interested in getting my bluetooth working. I removed my motherboard last night just to see if I could see anything work visually. I already sent my phone to Samsung but they said it was OOW for having a cracked screen. The wanted to charge $160 to fix it.
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Click to expand...
Click to collapse
You can get used E4GTs all day long for under $100 in good condition on Craigslist where I am. I usually see them running $50-$75, but I paid $30 for the last one I bought.
I would suggest buying a new one, and selling the defective one on eBay for parts. If the shell is in fair condition someone will buy it.
The other option, if you are not under contract, is to consider an upgrade to the s4. I have seen some $0-$50 prices so far this holiday season.