I just bricked my S3 and whenever I plug it in, eventually, some combination of button presses makes a red LED show up, however, no screen on. Whats even weirder is that when I plug it in, it see's some thing called QHSUSB_DLOAD, and attempts to install drivers for it. I'm wondering if this might allow me to fix it? If all else fails, can someone refer me to a JTAG repair service...
Edit - When I attempt DL mode, I can even hear it disconnect, then reconnect. It fails the driver install though.
Unfortunately bud your hard bricked.
Sent from my SGH-T999 using XDA Premium App
What were you trying to do? Root? Using what method?
Sent from my SGH-T999 using xda premium
You are definitely hard bricked!
Sent from my SGH-T999
Wait what? So you are able to get it into download mode is what you are saying? Or you can't?
Wicked68 said:
What were you trying to do? Root? Using what method?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I was making a port from the S2. I changed the updater script to let it flash, it did, and then it killed me.
Update: WOW. T-Mobile replaced it for me! I don't even have warranty left! Yet again, my company saves me.
Sent from my SGH-T999 using xda app-developers app
What did you say to get them to replace it?
Sent from my SGH-T999 using xda premium
mrbmg said:
What did you say to get them to replace it?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
All I did was brought it into the store, handed it to the guy and said it was broken. Said I had a FACTORY warranty (from Samsung), and that Samsung told me to have the store do the replacement for me. The guy behind the desk said, "Yeah, whatever you stick your SIM into, as long as it's T-
Mobile, your covered. You can even buy phones offline,". It's going to be here monday. Shipped Friday, next day shipping, only 5$. I'm so happy I'm not paying 70$ for a JTAG... Not sure if this'll work for everyone, but it did for me!
Related
My wife recently dropped her phone and has to send it in to get replaced, so now we need to unroot it. I went through all the steps of unrooting to get s-on which it now is. The only problem was when I tried to reinstall the PC36IMG.zip file it says the version is to old and cannot install. I was wondering if anyone has the link to the NON ROOTED OTA PC36IMG.zip. Or I am wondering if she downloads and flashes the update.zip file if it would it delete the superuser app??
Please help
From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
Sent from my PC36100 using XDA Premium App
bimmerman7 said:
From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
Sent from my PC36100 using XDA App
They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.
scotteboy34 said:
They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.
Click to expand...
Click to collapse
They wont care, when they refurbish the phone they are gonna update the software anyway and totally wipe your phone, erasing whatever you had on there
Sent from my PC36100 using XDA Premium App
brennod10 said:
Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
I would go to a different Sprint store, your phone being rooted has nothing to do with your USB port being crappy, same thing happened to my USB port, I took my phone in, explained my phone wouldn't charge (by then my battery was drained) they went to the back and brought me out a replacement. The USB is a known issue with the evo they should have replaced your phone
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Sent from my PC36100 using XDA Premium App
Thanks
Got it guys, thanks for the help
bimmerman7 said:
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Click to expand...
Click to collapse
Yeah the fat b**** in the back of the store that repairs the phones wouldn't even touch my phone when she heard it was rooted... and when I did unroot she gave a time of 2 hours just to clear storage on the phone even though I said I already did that. On top of that they said a replacement would be available over night... two days ago. Now I'm stuck waiting
Sent from my PC36100 using XDA App
So I guess it vary from store to store. I think my store might be cool. Actually one of the techs there taught me how to unlock my old palm pre. Oh and my usb port is starting to go. Does anyone know how it might work out if you just "lost" your phone?
Sent from my PC36100 using XDA App
I tired flashing back to stock using odin and now my phone won't even turn on let alone go to download mode. Can somebody help me?
letting us know the model number of your phone might help
SGH-T989
Get a USB jig.
make sure your battery is fully charged
boot it into download mode
if you can get it to show download mode, then you can use Odin again
what did you try to flash with Odin earlier?
my phone won't go into download mode or turn on.
I tried flashing a stock recovery file
does the screen light up at all?
When you flashed the recovery file did it finish or fail during the flash? If the cable is plugged in does the battery charge indicator pop up?
No the screen doesnt light up at all, and the flashing failed.
If you plug it into the computer and it says qhd-usb or something along those lines in device manager, it is shot. It will also make a noise (from the computer speakers) like you plugged it in twice.
Sent from my SGH-T989 using xda premium
So I'm screwed?
if flash failed and you turned off your phone(in download mode), you're screwed.
then again, i heard jtag method works..it'll cost ya but it'll work
Anyone know someone here reliable that does jtag??
Sent from my Sensation using XDA App
Do you have what I wrote listed in device manager? If you do I don't think jtag even works.
Sent from my SGH-T989 using xda premium
Sounds exactly like what happened to me. I bought a USB jig off of ebay and it went striaght into download mode on first try. Even if it doesn't work for you, and it's possible it will, it's cheap to give it a shot.
Sent from my Transformer Prime TF201 using xda premium
xsteven77x said:
Do you have what I wrote listed in device manager? If you do I don't think jtag even works.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
*#@(*#( i keep misclicking thanks for quote
anyway, if his flash failed it's likely turned into qualcomm high speed usb downloadmode
Man well this sucks. I have a useless gs2 that I can't ever fix. What a shame.
Sent from my Sensation using XDA App
Is my best bet just moving on and hoping the unbrickable mod happens?
Sent from my Sensation using XDA App
Just send it to samsung, they'll fix it fast. No charge either. The device has a one year manufacturer warranty. That's what i did when i bricked mine. Free shipping too.
Sent from my SGH-T989 using xda premium
I can't because I tried and while trying it turns out my phone is a prototype sgs2 T-Mobile. :-(
It looks awesome but no Warranty.
Sent from my Sensation using XDA App
Hi People,
I just murdered my T-Mobile SII (T989) :crying:
It was bright Saturday morning, was browsing through web, saw update on forums about official ICS update available for T-Mobile devices.
I have immediately and successfully updated my device to ICS, everything went well and was enjoyinh ICS. But, then the worm inside me yapped and from nowhere I started rooting the phone.
This is the moment it got killed and now I've dead device in my hand.
1. Buttons combo doesn't work.
2. Unable to get the device in download mode.
3. Phone is no longer getting detected on Laptop and throws (qhsusb_load / drivers not successfully installed.) error message.
4. Phone doesn't turn on at all.
I know it’s hard-bricked, but please tell me if there is any way to solve this?
Will JIG option work; if the device is hard-bricked?
I am based in India and sending phone for JTAG would be bit difficult, so kindly suggest if there is any way?
Nikhil
The jig is supposed to work in these type of situations.
Sent from my SAMSUNG-SGH-T989 using xda premium
I went through this and as far as I know the only way to fix is a jtag service. Or if you can jtag it yourself. I made a 301k USB jig and it doesn't work so jtag is the only option I know unless you warranty it.
Sent from my SGH-T989 using xda premium
You Murderer! I just reported you to the police
Sent from my Sony Tablet S using Tapatalk 2
OP, you had to of selected re-partion hard drive while flashing the custom recovery through Odin. If this is true there is no fix. Sorry. This destroys the boot partion and recovery nor download mode will work. Did you get a failed message through Odin?
Jamison904 said:
OP, you had to of selected re-partion hard drive while flashing the custom recovery through Odin. If this is true there is no fix. Sorry. This destroys the boot partion and recovery nor download mode will work. Did you get a failed message through Odin?
Click to expand...
Click to collapse
I could have sworn that rooting this phone was easier than rooting my att sgs 2. You must have done something wrong
Sent from my SAMSUNG-SGH-I777 using XDA
AMAZINGGGGGGG GRACEEEEEEEE HOW SWEEEETTTT THE SOUNDDDDDD
Sent from my SAMSUNG-SGH-T989 using XDA Premium App
lawalty said:
The jig is supposed to work in these type of situations.
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
JIG will work in this situation?
send it to mobiletechvideos, they ship international.
Check out mobiletechvideos
Today, my friend, is great as I just got my previously hard bricked phone back from mobiletechvideos! They unbricked mine after I accidentally tried installing a different model gs2 rom to my phone (price is right fail music). If using the jig everyone recommended isn't working, definitely send it to them and they'll try to get your phone back to life!:laugh::good:
Good to here. I've heard a lot of good reviews for them. Glad your back up and running. NOW GET TO FLASHING!
Sent from my SGH-T989 using xda app-developers app
http://www.youtube.com/watch?v=Wn_iz8z2AGw
Sorry I had to!! Seriously though, good luck unbricking your phone I hope you get it fixed!
flashy flashy
Tnallen said:
Good to here. I've heard a lot of good reviews for them. Glad your back up and running. NOW GET TO FLASHING!
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I'm still a pretty big noob when it comes to flashing stuff! I'm on gingerbread right now and am a little scared to death to flash anything :S then again the main reason I bricked out was because I attempted to flash a rom that was for a different galaxy s2. I'm still researching on how to safetly flash different roms and which ones work the best
Can someone explain to me what JIG is?
Sent from my SGH-T989 using xda app-developers app
a93hunt said:
Can someone explain to me what JIG is?
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
A jig is a USB chord that you take the chord off and attach certain resistors(usually total 301k) to the micro USB connector. Then when u plug it into a phone it should force it into download mode. It however does not work for this phone.
Sent from my SGH-T989 using xda premium
Anyone else having issue with apps2sd?
captain134 said:
A jig is a USB chord that you take the chord off and attach certain resistors(usually total 301k) to the micro USB connector. Then when u plug it into a phone it should force it into download mode. It however does not work for this phone.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I have a jig and it puts it into download mode every time got it for 5 bucks off ebay
Sent from my SAMSUNG-SGH-T989 using xda premium
USB dongle download mode is what he's talking about I think
Sent from my SGH-T989 using Tapatalk
Never heard of that mode what's that used for??
Sent from my SAMSUNG-SGH-T989 using xda premium
Since December I've been running CM10 on my GS-III with little to no issues. I flash CM 10.1 mid January and even though it was an unstable nightly it was very stable.
Flashing the nightlies as they became available with no issues at all.
Then today my phone starts slowing down and froze up.
Keep in mind that I hadn't flashed a nightly in like a day or 2 do I had been using the past nightly as a daily driver.
When my phone decided to freeze I rebooted it and it booted just fine.
About 2 minutes in the screen goes black. Holding the power button it's unresponsive.
Now my phone is completely unresponsive to all button presses. I've tried the 3 button combos for recovery and download mode with no luck. I've even held the buttons for a full minute but nothing is working.
Is my phone dead or is there a possibility of resurrecting it?
Sent from my SGH-T959 using xda premium
Are you positive the battery hasn't died. That would be the first thing I would check. Even if it showed it was charging doesn't mean the battery is good. I'm not trying to be insulting either by asking this. I'm a equipment tech at a large semiconductor company and you wouldn't believe the number of times the fix was as simple as turning a breaker back on when another tech wanted to replace something major. #1 rule of troubleshooting: Is there power. #2 rule: Double check rule #1. Sounds silly, but it is the easiest thing to overlook. Good luck and I hope it's as simple as a battery.
Sent from my AT100 using xda premium
tmjohnsonfse said:
Are you positive the battery hasn't died. That would be the first thing I would check. Even if it showed it was charging doesn't mean the battery is good. I'm not trying to be insulting either by asking this. I'm a equipment tech at a large semiconductor company and you wouldn't believe the number of times the fix was as simple as turning a breaker back on when another tech wanted to replace something major. #1 rule of troubleshooting: Is there power. #2 rule: Double check rule #1. Sounds silly, but it is the easiest thing to overlook. Good luck and I hope it's as simple as a battery.
Sent from my AT100 using xda premium
Click to expand...
Click to collapse
No you're not insulting by asking that. I use to record music and when something wasn't wasn't working that's the first thing we asked and re asked.
Unfortunately I do believe I checked that out. When I plug in a charger it doesn't even show me a battery charging logo.
I have noticed that when I pull out the battery and connect the charger the led turns red.
I'll see if i can't swap batteries with one of my friends and see if that helps.
Sent from my SGH-T959 using xda premium
Can adb on your pc detect your phone by any chance ? I do not want to scare you but hopefully your not having a motherboard failure or a sudden death :/
Sent from my SGH-T999 using xda premium
shahkam said:
Can adb on your pc detect your phone by any chance ? I do not want to scare you but hopefully your not having a motherboard failure or a sudden death :/
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I'm checking that right now
Sent from my SGH-T959 using xda premium
Well unfortunately there's no response from adb or phone.
However the computer does make a usb device connected sound.
Not sure if that's just a standard sound from the computer or if the phone is triggering it.
Sent from my SGH-T959 using xda premium
Did you do the three button combos for the T-Mobile version? They are different from the other s3s. Zedomax's root video shows them, well
Sent from my SGH-T999 using xda premium
Android_Monsters said:
Did you do the three button combos for the T-Mobile version? They are different from the other s3s. Zedomax's root video shows them, well
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
This.
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Android_Monsters said:
Did you do the three button combos for the T-Mobile version? They are different from the other s3s. Zedomax's root video shows them, well
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
shahkam said:
This.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I have tried the 3 button combos for T-Mobiles variant of the GS-III with no luck either.... I even tried making a jig and didn't have much luck....
Next step is to buy a jig and see if that works
Thankfully I got a replacement GS-III from insurance. So I'm content... Also since I get to keep the other GS-III as well it feels even nicer.
Sent from my SGH-T959 using xda premium
ironlood said:
I have tried the 3 button combos for T-Mobiles variant of the GS-III with no luck either.... I even tried making a jig and didn't have much luck....
Next step is to buy a jig and see if that works
Thankfully I got a replacement GS-III from insurance. So I'm content... Also since I get to keep the other GS-III as well it feels even nicer.
Sent from my SGH-T959 using xda premium
Click to expand...
Click to collapse
A usb jig should do it most of the time it do work and if it doesn't oh well you could sell it out for parts i guess ?
Sent from my SGH-T999 using xda premium
You would probably make most of your back if you sold it for spare parts and may only have to pay $50 for a replacement. Good luck!
-------------------------------------
ROM: All-star ROM v7
Kernel: Lighting
Radio: LB7 blaze
-------------------------------------
I'm trying to make an app, message if you are willing to help!
-------------------------------------
I'm not sure I understand how a jig is going to help him when the phone won't turn on.
I would try another battery first. You said you were going to try this but I don't see where you confirmed that it wasn't the issue.
Hmm you could have ran into that now infamous mb crash and burn error although I'm not sure how since you were running aosp. Anyone else want to chime in?
Sent from my SPH-L710 using Tapatalk 2
If the battery truly died plugging it in won't be any help
Try another battery, I'm betting that's the issue. T-Mobile will have one or two on hand in store so you can try
Hopefully I will be able to get my hands on a spare battery to test this with as soon as I'm off work.
Sent from my SGH-T999 using Tapatalk 2
Yeah first of lets make sure its not the battery and the jig forces the phone to boot into download mode if im not mistaken.. It is intended for users having similar issues / unresponsive devices...
Sent from my SGH-T999 using xda premium
shahkam said:
Yeah first of lets make sure its not the battery and the jig forces the phone to boot into download mode if im not mistaken.. It is intended for users having similar issues / unresponsive devices...
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Well unfortunately the spare battery i used on my phone was no good in getting the phone to respond.
Now my next step is to attempt to hope that the jig will do something for my phone.
If not i guess that i will have a nice paper weight of luxury lol
Either that or i can sell it to someone.
So far those are the only options that i think i have at the moment.
Sent from my SGH-T999 using Tapatalk 2
Flash STOCK or different ROM (Don't forget kernel too) think the issue is with the Cyanogenmod, mine did something similar, when screen went dark it took literally 5-10 Power button presses to wake the phone up, sometimes it wouldn't respond, other soft keys only would light up, Make backup, Wipe, install, check everything, that what I would do
Shayd93 said:
Flash STOCK or different ROM (Don't forget kernel too) think the issue is with the Cyanogenmod, mine did something similar, when screen went dark it took literally 5-10 Power button presses to wake the phone up, sometimes it wouldn't respond, other soft keys only would light up, Make backup, Wipe, install, check everything, that what I would do
Click to expand...
Click to collapse
He cannot flash anything his phone doesn't answer to anything i don't see how he could do that..
Sent from my SGH-T999 using xda premium
The phone is dead. My friend's gs3 died suddenly one day while I just happen to be using it. I plugged in an otg plug and few minutes later the screen just went black. I was sure it was dead when I plug in a charger and there was no sign of life from the phone.
I don't know if you have to pay a deductible but Samsung is supposedly replacing galaxy s3 for free because there is a known defect which cause the motherboard to go bad. My friend's was a Verizon model and they just replaced it free.
Sent from my SGH-T999 using Tapatalk 2
I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
Sent from my SGH-T999 using xda app-developers app
ThaGreatest said:
I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
TriangleAway then Odin stock and factory reset if you can.
Do as said above by Aerowinder if possible, if not just play stupid.
Sent from my Nexus 7 using Tapatalk 4
What will happen if I show up without doing that? I really just need input on what's wrong and what I can do to fix it unless they'll give a new one since my phone looks completely brand new.
Sent from my SGH-T999 using xda app-developers app
Aerowinder said:
TriangleAway then Odin stock and factory reset if you can.
Click to expand...
Click to collapse
TheLastSidekick said:
Do as said above by Aerowinder if possible, if not just play stupid.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Do you guys think they'll give me a new phone or anything because my phone is in mint condition. There's not a speck of damage on it.
Sent from my SGH-T999 using xda app-developers app
ThaGreatest said:
Do you guys think they'll give me a new phone or anything because my phone is in mint condition. There's not a speck of damage on it.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I wouldn't know what happens if you're going through T-Mobile but I assume you'll be fine if you're polite and explain you don't know what's going on, insist you've been with T-Mobile because of their excellent support if they make a big deal about it. Asurion the insurance company working with T-Mobile will take it anyways because they just fix it and that's it and resell it. And because you pay a monthly bill they're making money off of you regardless and you still have to pay a deductible.
But you SHOULD really return to stock.
Sent from my SGH-T999 using Tapatalk 4
If they see that the phone is rooted, they'll just simply do nothing for you. That's why people say "your warranty is now void".
Do what is mentioned above or take your chances and hope the T-Mobile rep that is assisting you doesn't check to see if the phone is rooted or check the flash counter.
Sent from my SGH-T999 using xda premium
I most likely just try to extract some info from them so maybe I could fix it myself. I really don't want to pay them money for something not my fault.
Sent from my SGH-T999 using xda app-developers app
I was hoping not to do that being that I just had to do factory reset like 2 weeks ago and I hate reinstalling everything but I guess I have to do it. I get the stock version from DocHolidays thread, right?
Sent from my SGH-T999 using xda app-developers app
I get it from this thread http://forum.xda-developers.com/showthread.php?t=1949687 right?
Sent from my SGH-T999 using xda app-developers app
That should do the trick. And if you're on a stock build now, you may not have to factory reset, backup anyway.
Sent from my SGH-T999 using xda premium
DocHoliday77 said:
That should do the trick. And if you're on a stock build now, you may not have to factory reset, backup anyway.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I'm on the root66 version
Sent from my SGH-T999 using xda app-developers app
Oh, simple enough then! Just go to SuperSU and unroot.
You could even try to temp unroot if you think that's all you'd need to do to hide it.
Befire you unroot though, do you have a custom recovery or kernel installed? If not, then run triangle away, then unroot. If you do, reflash root66, then use TA and unroot.
Sent from my SGH-T999 using xda premium
ThaGreatest said:
I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
What's the problem with the battery?
I like the features I get with my stock build, but I'm considering a root for better control over my apps, (Greenify, permission control) so this thread seems like a relevant question.
Is Triangle Away and unrooting all it takes to make it appear that I haven't done anything?
The warranty issue is the only thing stopping me, it's saved me a bunch in the past...
Sent from my SGH-T999 using XDA Premium HD app
OutlawV said:
I like the features I get with my stock build, but I'm considering a root for better control over my apps, (Greenify, permission control) so this thread seems like a relevant question.
Is Triangle Away and unrooting all it takes to make it appear that I haven't done anything?
The warranty issue is the only thing stopping me, it's saved me a bunch in the past...
Sent from my SGH-T999 using XDA Premium HD app
Click to expand...
Click to collapse
If done in the correct order with no custom recovery or custom kernel, yes that should be all you have to do.
Sent from my SGH-T999 using Tapatalk 4
I rooted my phone once, but I will never do it again after what happened. Last year I rooted my GS3 and about a week later, my local T-Mobile store called my phone unexpectedly. The guy on the other end told me I was due for a price drop, but I would have to come into the T-Mobile store to sign the paperwork before it would take effect. 2 days later I stopped in to get the discount on my monthly payment. The T-Mobile employee said he would have to look at my phone just to verify that it was the correct serial number. He went into the back room and said he would be back in a few minutes. 10 minutes later, a police officer walks in the store and asks my name. I'm totally freaked out wondering what the deal is. He asks me to turn around a puts hand cuffs on me. The officer told me I was under arrested and being charged with "rooting a mobile device". I was booked and released, but I would watch what you do to your phone. Good luck.
Sent from my SAMSUNG-SGH-T999 using xda premium
LOL!!!
I'm not even sure how to react to that!
Sent from my SGH-T999 using xda premium
Just be careful... The terms of my probation are to never visit XDA, so I'm really just telling what can happen.
Sent from my SAMSUNG-SGH-T999 using xda premium
We
dave2metz said:
I rooted my phone once, but I will never do it again after what happened. Last year I rooted my GS3 and about a week later, my local T-Mobile store called my phone unexpectedly. The guy on the other end told me I was due for a price drop, but I would have to come into the T-Mobile store to sign the paperwork before it would take effect. 2 days later I stopped in to get the discount on my monthly payment. The T-Mobile employee said he would have to look at my phone just to verify that it was the correct serial number. He went into the back room and said he would be back in a few minutes. 10 minutes later, a police officer walks in the store and asks my name. I'm totally freaked out wondering what the deal is. He asks me to turn around a puts hand cuffs on me. The officer told me I was under arrested and being charged with "rooting a mobile device". I was booked and released, but I would watch what you do to your phone. Good luck.
Sent from my SAMSUNG-SGH-T999 using xda premium
Click to expand...
Click to collapse
Rooting a device isn't illegal. They can kiss my ring. Think about it, if it was illegal why are root apps allowed on Google Play? And also, why is XDA not been shut down?
Methinks something else happened there. Maybe you voided their warranty and tried getting a discount which may be against the rules. Or something. But I know for a fact this is legal. Unlocking is a different story however.
So my advice, root on my brothers it's the only damn freedom we have left here in America.
Sent from my SGH-T999 using Tapatalk 4