[Q} Dead pixel return policy ? - One (M8) Q&A, Help & Troubleshooting

So after 2 days of use i was playing with the camera in a dark room and i noticed one dead pixel at the bottom left side of the screen ...:crying:
No i've bought the phone unlock from three but unlocked the bootloader would i still be able te return the phone ?

Soooo after flashing Virtuous Six the spot disappeared ?

yamani.m said:
Soooo after flashing Virtuous Six the spot disappeared ?
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Click to collapse
Some dead/stuck pixels fix themselves with a little 'exercising'.

ezas said:
Some dead/stuck pixels fix themselves with a little 'exercising'.
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Click to collapse
No that i think about it i think i've had this with the One x as well >..< Thanks anyway !

Related

[Q] Faulty screen!

I have few days old HTC One X White and yesterday i noticed weird scars in screen.
Picture is attached to this message!
I haven't dropped my phone or it hasn't hit to anywhere.
Does anyone else have same kind of problems?
Sorry for my bad english!
janneh1985 said:
I have few days old HTC One X White and yesterday i noticed weird scars in screen.
Picture is attached to this message!
I haven't dropped my phone or it hasn't hit to anywhere.
Does anyone else have same kind of problems?
Sorry for my bad english!
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Click to collapse
did you let it overheat?
hamdir said:
did you let it overheat?
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Should it be able to overheat?
hamdir said:
did you let it overheat?
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Click to collapse
I don't know if i let it overheat.
I played games while charging the phone.
Maybe it overheated, because it got pretty hot.
Did i make something wrong?
I think it's design flaw if it can overheat in normal condition.
janneh1985 said:
I don't know if i let it overheat.
I played games while charging the phone.
Maybe it overheated, because it got pretty hot.
Did i make something wrong?
I think it's design flaw if it can overheat in normal condition.
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Click to collapse
Now i got phone replaced because of design flaw in the screen.
New looks ok atleast now.
janneh1985 said:
Now i got phone replaced because of design flaw in the screen.
New looks ok atleast now.
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Click to collapse
New phone has new problem.
In about 1 cm from left side of the screen there is 1 cm wide not working area in digitizer. Not working area goes from botton to top.
I think i gonna throw this ****ty phone to trash can...
janneh1985 said:
New phone has new problem.
In about 1 cm from left side of the screen there is 1 cm wide not working area in digitizer. Not working area goes from botton to top.
I think i gonna throw this ****ty phone to trash can...
Click to expand...
Click to collapse
Today i got my third HTC One X phone and so far so good.
janneh1985 said:
Today i got my third HTC One X phone and so far so good.
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Click to collapse
OMG you must be a realy unlucky guy seriously.I played ShadowGun for like....3 or 4 hours straight while charging of course and i haven't sense any overheeting issues.Only the bottom and the top of the phone were a bit hot but that is because i keep my hands there,other than that,no problem
jeyml said:
OMG you must be a realy unlucky guy seriously.I played ShadowGun for like....3 or 4 hours straight while charging of course and i haven't sense any overheeting issues.Only the bottom and the top of the phone were a bit hot but that is because i keep my hands there,other than that,no problem
Click to expand...
Click to collapse
I know that, this is my fifth HTC phone (also third One X) and first to have problems.
So maybe thats why i got two broken phones
janneh1985 said:
I know that, this is my fifth HTC phone (also third One X) and first to have problems.
So maybe thats why i got two broken phones
Click to expand...
Click to collapse
I'm going to be getting my 6th and 7th hox tomorrow
Sent from my HTC One X using XDA
I had the EXACT same issue on mine just not as extreme as that, am waiting for my new one now.

HTC One X Screen problem. Black/White/RGB like detuned TV

I can't think how to describe this, so haven't found another thread on here or on google, so have to post a picture.
It hasn't been dropped: When the Sleep Android app woke me up this morning I noticed that there was time-lag between my commands and the phone reacting. This was a bit annoying, but it seem to warm up and THEN it just FLIPPED RIGHT OUT. I have got it working again with a Soft Reset, but it's dodgy and keeps FLIPPING OUT every now and again.
Any idea what I can do?
Stakkertoo said:
I can't think how to describe this, so haven't found another thread on here or on google, so have to post a picture.
It hasn't been dropped: When the Sleep Android app woke me up this morning I noticed that there was time-lag between my commands and the phone reacting. This was a bit annoying, but it seem to warm up and THEN it just FLIPPED RIGHT OUT. I have got it working again with a Soft Reset, but it's dodgy and keeps FLIPPING OUT every now and again.
Any idea what I can do?
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Click to collapse
Its hardware problem.
Sent from my HTC One X using xda premium
kartik.kayz said:
Its hardware problem.
Sent from my HTC One X using xda premium
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Click to collapse
Really? What is the evidence for this? Have you seen it before?
Stakkertoo said:
Really? What is the evidence for this? Have you seen it before?
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Click to collapse
No I haven't seen it before that's why its a hardware problem if it is a software problem I am sure you are not alone.
Tv gets detuned when it does not receives signal possibly your lcd is not receiving signals or your hox's hardware is not sending signals to lcd.
Sent from my HTC One X using xda premium
kartik.kayz said:
No I haven't seen it before that's why its a hardware problem if it is a software problem I am sure you are not alone.
Tv gets detuned when it does not receives signal possibly your lcd is not receiving signals or your hox's hardware is not sending signals to lcd.
Sent from my HTC One X using xda premium
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but it is fine after a soft reset? This suggests software, no?
Stakkertoo said:
but it is fine after a soft reset? This suggests software, no?
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If it is working then congrats. If your phone still not working properly then take it to the hospital he needs htc doctors.
Sent from my HTC One X using xda premium
kartik.kayz said:
If it is working then congrats. If your phone still not working properly then take it to the hospital he needs htc doctors.
Sent from my HTC One X using xda premium
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Click to collapse
I said that in the original post.
It's an intermittent problem.
Stakkertoo said:
I can't think how to describe this, so haven't found another thread on here or on google, so have to post a picture.
It hasn't been dropped: When the Sleep Android app woke me up this morning I noticed that there was time-lag between my commands and the phone reacting. This was a bit annoying, but it seem to warm up and THEN it just FLIPPED RIGHT OUT. I have got it working again with a Soft Reset, but it's dodgy and keeps FLIPPING OUT every now and again.
Any idea what I can do?
Click to expand...
Click to collapse
Look like mine before they chancged with new ane I have BFD on the old one the same simptom.
P.S. Try press between down righ near to the main camera and dysplay and see what will happend on to display when is turned on!?!?
Thant said:
Look like mine before they chancged with new ane I have BFD on the old one the same simptom.
P.S. Try press between down righ near to the main camera and dysplay and see what will happend on to display when is turned on!?!?
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Click to collapse
Can you describe that again?
Press the screen near the camera when i switch on?
Stakkertoo said:
Can you describe that again?
Press the screen near the camera when i switch on?
Click to expand...
Click to collapse
Sorry Turn on the display and do a pressure between the display and the right down side on the main camera.
Also now there is a 5 second delay on commands. My dad rang earlier, I pressed accept call and it didn't react and it went to Voicemail.
Should i try a factory reset?
Stakkertoo said:
Also now there is a 5 second delay on commands. My dad rang earlier, I pressed accept call and it didn't react and it went to Voicemail.
Should i try a factory reset?
Click to expand...
Click to collapse
Try but what happend with my method?
Thant said:
Try but what happend with my method?
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Click to collapse
It's my brother's phone, so i couldn't do it immediately.
The phone was getting worse, and wouldn't come on. but I asked him to try what you suggested and he said it totally worked. !!! ? Why?
Stakkertoo said:
It's my brother's phone, so i couldn't do ioh it immediately.
The phone was getting worse, and wouldn't come on. but I asked him to try what you suggested and he said it totally worked. !!! ? Why?
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Click to collapse
Becouse I have the same problem this is BFD(Blck Screen of Dead) The only one solution is to repleace the mainboard. If you have warranty go back to stock and relock bootlader and hope they will repear for free or wait until go so bad and the display stop working and they can't see your status on the bootlader. My phone start slowly to die until one day totaly dead and I am happy because before the dead I go back to stock and relock and they changed the phone after one month in service center with new one. I hope you have warranty. Good luck my friend.
Thant said:
Becouse I have the same problem this is BFD(Blck Screen of Dead) The only one solution is to repleace the mainboard. If you have warranty go back to stock and relock bootlader and hope they will repear for free or wait until go so bad and the display stop working and they can't see your status on the bootlader. My phone start slowly to die until one day totaly dead and I am happy because before the dead I go back to stock and relock and they changed the phone after one month in service center with new one. I hope you have warranty. Good luck my friend.
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Click to collapse
it's not rooted. This is the Factory ROM but is now out of warranty.
Stakkertoo said:
it's not rooted. This is the Factory ROM but is now out of warranty.
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Click to collapse
Bad in this case go to service center and ask them for cost to repleace the mainbord the problem is not in the screen the first time when I send my phone to service center they changed the screen on the same day when I take back the problem start again and after one month they changed my phone with new one.
If my method work and the hox go mad with sure you have BFD
Thant said:
Bad in this case go to service center and ask them for cost to repleace the mainbord the problem is not in the screen the first time when I send my phone to service center they changed the screen on the same day when I take back the problem start again and after one month they changed my phone with new one.
If my method work and the hox go mad with sure you have BFD
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Click to collapse
Okay, also it's still laggy. Was that a problem with you?
I replaced the screen already, last year so that shouldn't be a problem.
Stakkertoo said:
Okay, also it's still laggy. Was that a problem with you?
I replaced the screen already, last year so that shouldn't be a problem.
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Click to collapse
yes and not only this the display don't whont to turn on some times, changind resolution itself, doble menu your picture only 3 times when I receive call I can't answare because the display don't want to turn on just sound and many more with each day worse and worse.
i have the same issue ... i think its a hardware problem and i think that's a hardware problem ... try to press near the capacitive button it work for me ... i'll try to explain how it work for me ... i got the same detuned tv only on boot but after all seem right ... when lcd goes off and when i try to unlock the phone i got a black screen ( not all the time but 3 - 4 a day ) and when i press the bottom corners it work again ...

Do I have a dead or dying pixel on my M8?

Hey guys, so the other day I noticed a TINY flashing(what I think is a) pixel. It's only visible when I'm on for example the reddit app with the dark theme. It flashes in the middle left side when scrolling up and down. Otherwise, in pixel tests, I can't see it.
What do I have here? Is it dead or on the way? Yes it shows in other apps too, but only in dark themes because it's a small white dot.
I have one that shows when the camera goes from preview back to camera mode. Doesn't show up in tests either. I'd like to know as well. Also, do you think a dead pixel is covered by the 6 month screen replacement?
Bumping for mor3 help..
Bumping again...
Too hard to tell from the explanation. Pictures would help
Sent from my HTC6525LVW using Tapatalk
I haven't noticed this myself so there must be some sort of hardware issue. Isn't the M8 covered for screen problems for 6 months? I'd consider this a screen problem/defect and ask for a replacement if it bothered me.
How to do pixel test ? I am having the same problem as you. I start noticing it after installing venom rom (could be unrelated ofc). What rom do you have ?
SilentHunter316 said:
How to do pixel test ? I am having the same problem as you. I start noticing it after installing venom rom (could be unrelated ofc). What rom do you have ?
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Click to collapse
I have the same problem. I realized that what I had after installing AR HD 7.0....This pixel in the corner left top

New HTC 10 Owner looking for issues

Hello HTC fans,
I am gonna receive my HTC 10 tomorrow and I would like to immediately look for HW failures/defects, etc. to see if I have a faulty device.
My Question is., what should I check?
- dead pixels
- Speaker issues (I dont know what to check exactly)
- Microphone issues ( how to test?
- What else?
Can you please help me out?
Thanks in advance
Take it out of the box, put it on the charger. Make sure it charges to 100 percent, then use it.
schmeggy929 said:
Take it out of the box, put it on the charger. Make sure it charges to 100 percent, then use it.
Click to expand...
Click to collapse
That was quite obvious, I just thought there are "bad-batches" but if theres nothing like that (like it was with the m7 series) I am not worried
Get it out of the box, look if your display has a red tint, if it has a red tint install Dev Check and look which display is build in (Sharp or Tianma). If it is a Sharp display and hast red tint return it, if it's a Tianma display the red tint seems to go away after some days/weeks of usage.
zimilaci said:
That was quite obvious, I just thought there are "bad-batches" but if theres nothing like that (like it was with the m7 series) I am not worried
Click to expand...
Click to collapse
Exactly no reason to worry about maybe having a bad unit before you even get it. Yes there will be a bad phone here and there. Be more excited you are getting a new phone!
The first thing to do is run the diagnostics. To do this, run the Help app. On the Help screen menu tap 'Troubleshooting' or 'Diagnostics tools' to use a troubleshooting wizard to check the basic hardware functions (alternatively, dial *#*#3424#*#*).
I found red tint on my phone at the bottom of my screen which didn't disappear after 3 weeks. In the end i got rid my phone as that tint was doing my head in.
riz157 said:
I found red tint on my phone at the bottom of my screen which didn't disappear after 3 weeks. In the end i got rid my phone as that tint was doing my head in.
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Click to collapse
What about the 2 years warranty from HTC? werent they able to replace or repair your device?
zimilaci said:
What about the 2 years warranty from HTC? werent they able to replace or repair your device?
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Click to collapse
Yes had that option but I chose not to replace it as I prefer bigger screen. I thought I could live with smaller screen but clearly not. If it was 5.5 then I would have stuck with it definitely.
riz157 said:
Yes had that option but I chose not to replace it as I prefer bigger screen. I thought I could live with smaller screen but clearly not. If it was 5.5 then I would have stuck with it definitely.
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Well, its all personal preference .... for me the 5.7 XL was way too big (I have big fingers too...I am 198CM ) and the HTC 10 is just an upgraded m7 for me hence the love
zimilaci said:
Well, its all personal preference .... for me the 5.7 XL was way too big (I have big fingers too...I am 198CM ) and the HTC 10 is just an upgraded m7 for me hence the love
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Definitely personal preference, other then that it's a good phone.
zimilaci said:
What about the 2 years warranty from HTC? werent they able to replace or repair your device?
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Click to collapse
Personally, I'd rather just return it and get a new one if it's within the first 30 days. Seems like more of a hassle to get repaired or possibly sent a refurb in exchange.

A black shadow on rear camera, does anyone else facing this ???

Black shadow on every camera mode ??
Either damage to the sensor or, more likely, a piece of dust beneath the glass. Definitely not a software issue.
Vclong2003 said:
Black shadow on every camera mode
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Like like a hardware issue. Something similar happened to me on my Xperia zl, it was a known defect in that model. I think you should get it replaced if you are under warranty.
100rabh7791 said:
Like like a hardware issue. Something similar happened to me on my Xperia zl, it was a known defect in that model. I think you should get it replaced if you are under warranty.
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But now the dot is not there anymore ???. I cant understand ???.
Vclong2003 said:
Black shadow on every camera mode
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Vclong2003 said:
But now the dot is not there anymore ???. I cant understand .
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Lmao lucky you but do keep an eye.
100rabh7791 said:
Lmao lucky you but do keep an eye.
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Ok, thanks

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