I've tried searching and couldn't find a definitive answer for my question... Anyway, my nexus 7's usb port has stopped working altogether after a few month's of being fidgety.
I'm bootloader unlocked and running cleanrom, but I am unable to return to stock firmware since I cannot connect to adb. So will this be a problem with Asus to get warranty work done? (even though this is most definitely a hardware problem and not related to unofficial rom's/root).
Any help or experiences with Asus warranty would be greatly appreciated, thanks!
jgotfried said:
I've tried searching and couldn't find a definitive answer for my question... Anyway, my nexus 7's usb port has stopped working altogether after a few month's of being fidgety.
I'm bootloader unlocked and running cleanrom, but I am unable to return to stock firmware since I cannot connect to adb. So will this be a problem with Asus to get warranty work done? (even though this is most definitely a hardware problem and not related to unofficial rom's/root).
Any help or experiences with Asus warranty would be greatly appreciated, thanks!
Click to expand...
Click to collapse
Really I would hope they would only call you on the warranty if the problem is linked to you rooting/flashing the device, but they may decide to try it anyway. You could try ADB over TCP.
mdamaged said:
Really I would hope they would only call you on the warranty if the problem is linked to you rooting/flashing the device, but they may decide to try it anyway. You could try ADB over TCP.
Click to expand...
Click to collapse
adb isn't able to connect for some reason. It works with my moto x over tcp so I guess something's going on with the nexus. Oh well, I'm almost out of battery anyway, thanks for your help, I'll just try to warranty it and hope for the best.
jgotfried said:
I've tried searching and couldn't find a definitive answer for my question... Anyway, my nexus 7's usb port has stopped working altogether after a few month's of being fidgety.
I'm bootloader unlocked and running cleanrom, but I am unable to return to stock firmware since I cannot connect to adb. So will this be a problem with Asus to get warranty work done? (even though this is most definitely a hardware problem and not related to unofficial rom's/root).
Any help or experiences with Asus warranty would be greatly appreciated, thanks!
Click to expand...
Click to collapse
It's really upto them. If you had bought your tab from the Play Store, You'd have a better chance of warranty, as Google just replaces the device.
But if the device is out of charge, they have no way of figuring out if it's rooted, as they cant charge it and power it on :angel:
Related
HI Guys,
I have been having problems with my GPS and i have tried many things to get it working but have no joy. I have come to my last option which is that i have to send my phone back to t-mobile for repair. can anyone help me on how i can get it back to stock as i have heard that it voids my warranty. i would be very grateful.
Thanks
Rawdi said:
HI Guys,
I have been having problems with my GPS and i have tried many things to get it working but have no joy. I have come to my last option which is that i have to send my phone back to t-mobile for repair. can anyone help me on how i can get it back to stock as i have heard that it voids my warranty. i would be very grateful.
Thanks
Click to expand...
Click to collapse
I don't mean to suggest you haven't tried by this. But have you used a rom such as blackice, then using their tool change the gps location to your area, installed GPS test or an app like that and left in on a window sill for 10 or more minutes?
I always used to think GPS was awful on them, only getting a range of about 2 kilometres before changing the info on my phone.
If you're determined to get it back to stock, try the search button and do a little research from the general, question and dev forums. I answered a question about going back to stock not so long ago
Rawdi said:
HI Guys,
I have been having problems with my GPS and i have tried many things to get it working but have no joy. I have come to my last option which is that i have to send my phone back to t-mobile for repair. can anyone help me on how i can get it back to stock as i have heard that it voids my warranty. i would be very grateful.
Thanks
Click to expand...
Click to collapse
Try this tool by jkoljo http://forum.xda-developers.com/showthread.php?t=857537 worked for me
Yes, it looks like a very common question, but I used to own HTC-Wildfire once.
After installing custom ROMS, I have problems with battery malfunction. Untill now, I cannot fix it even if I brought a new battery.
I had purchased HTC One X, before I have found that the official ROM is not the best. I would like to try CUSTOM ROMS, but I'm afraid that it will make my mobile phone out of warranty.
However, I heard that after unlocking bootloader, we can lock it again and install an official ROM but the status of the phone will show " re-lock " instead of lock.
That means someone will know that I used to unlock it.
What do you think about this? Can I do it and also make it restore as untouched when my phone need fixing?
Thank you in advance.
KhSom
It will show re-lock, and I guess this is the purpose.
khom27820 said:
Yes, it looks like a very common question, but I used to own HTC-Wildfire once.
After installing custom ROMS, I have problems with battery malfunction. Untill now, I cannot fix it even if I brought a new battery.
I had purchased HTC One X, before I have found that the official ROM is not the best. I would like to try CUSTOM ROMS, but I'm afraid that it will make my mobile phone out of warranty.
However, I heard that after unlocking bootloader, we can lock it again and install an official ROM but the status of the phone will show " re-lock " instead of lock.
That means someone will know that I used to unlock it.
What do you think about this? Can I do it and also make it restore as untouched when my phone need fixing?
Thank you in advance.
KhSom
Click to expand...
Click to collapse
khom27820 said:
Yes, it looks like a very common question, but I used to own HTC-Wildfire once.
After installing custom ROMS, I have problems with battery malfunction. Untill now, I cannot fix it even if I brought a new battery.
I had purchased HTC One X, before I have found that the official ROM is not the best. I would like to try CUSTOM ROMS, but I'm afraid that it will make my mobile phone out of warranty.
However, I heard that after unlocking bootloader, we can lock it again and install an official ROM but the status of the phone will show " re-lock " instead of lock.
That means someone will know that I used to unlock it.
What do you think about this? Can I do it and also make it restore as untouched when my phone need fixing?
Thank you in advance.
KhSom
Click to expand...
Click to collapse
Your phone will still be in warranty in case of any hardware defects however should you break your phone as a result of flashing firmware then HTC will not assist you.
Yes, I believe that ANY rooting (and therefore ROM changes) voids the warranty of ANY phone however there are ways of unrooting your phone so that it appears completely unrooted.
Here's one method that may work: http://forum.xda-developers.com/showthread.php?t=900875
However if you use a program such as superoneclick, ginerbreak, etc then an unroot feature is often included.
I believe that these methods don't leave an obvious trace, thus allowing a warranty claim to be made.
dr9722 said:
Your phone will still be in warranty in case of any hardware defects however should you break your phone as a result of flashing firmware then HTC will not assist you.
Click to expand...
Click to collapse
That means if something wrong to my phone such as the screen is broken, I can still claim it, right?
If it is, I will begin to unlock my phone and install other ROM doubtlessly.
dr9722 said:
Your phone will still be in warranty in case of any hardware defects however should you break your phone as a result of flashing firmware then HTC will not assist you.
Click to expand...
Click to collapse
I had to send my HOX back to the shop because of a dodgy touchscreen. Of course, I had already installed ARHD so I was faced with the same issue. I reinstalled the proper RUU and relocked my bootloader. The shop accepted my RMA after finding the defect and told me that they had sent the phone to the HTC Service Center. So as of now the phone is wherever that is awaiting repair. The jury is still out as to whether they will investigate if the bootloader is relocked. I don't think it will be an issue, but I will report back as soon as I get word!
Cheers,
Mathieu
ps - I will change my signature as soon as I get my HOX back...
HTC will still honor warranty claims even if your phone was unlocked via HTCdev. The lcd on my One X decided that it would display the screen whenever it wanted to and not when I did. I called HTC and opened a ticket, shipped it to them, paid their slightly frustrating $20 USD handling fee, and now it's in repair with nothing else I need to pay.
This is with a unbranded HTCdev unlocked phone that had at least 4 different ROMs flashed as well as 2 kernels.
As far as your question of dodging the RE-LOCKED screen:
Until someone finds a way to S-OFF, we're stuck with it. But believe me that RE-LOCKED looks a whole lot better in HTC's eyes than TAMPERED.
If all you want to do is flash ROMs, just do it the HTC provided way.
Unless you manage to fry your phone by overclocking to 2.5ghz or overvolting, you'll be fine if the phone breaks.
Hi guys,
Just an update. I just received an email in which I was informed that my HOX has been repaired/replaced (I wonder which it is?). So either they didn't check the bootloader (or any secret log files of what has been installed) or they just didn't care. It would seem to have gone well...
Hi folks. First post here and a bit of a weird one, I’m hoping some of you with more experience in rooting etc can point me in the right direction. I’ve got a GSM Galaxy Nexus which I previously rooted to get updates as I was stuck with some horrible build that had to go through Samsung and my carrier to update.
Now my USB port is faulty and I want to get it serviced under warranty but I don’t want them blaming the root access and trying to squirm out of it. I’m actually running a stock ROM of ICS so I don't need to change that - but I still have CWM installed along with its custom recovery mode(?), Superuser and the bootloader is unlocked.
Can anybody give me some suggestions on how I could undo this, preferably limiting my use of USB or eschewing it all together? It’s so unstable I’m really afraid of bricking the device. I want to just make it look as stock as possible so things go smoothly with the service or replacement.
I found suggestions in some threads for using 'Mobile ODIN'. Can anyone tell me if this would help? Thanks!
I've read on here multiple times that they will repair it even if rooted...maybe someone can confirm.
I think there is a apps on the market called adb wireless... May be it can help you!
Sent from my HTC Glacier using xda premium
Just get a stock ROM zip and you can use glados app to lock the boot loader when rooted then flash the stock fw after wiping system the stock system will wipe the custom recovery on boot enjoy
Sent from my Galaxy Nexus using xda premium
Sorry. At work. Post 3 of my guide.
Returning to stock and locked without USB.
Jubakuba said:
Sorry. At work. Post 3 of my guide.
Returning to stock and locked without USB.
Click to expand...
Click to collapse
Fantastic! Thanks to those above too. I'll check out part 3 of your guide as mentioned since it's in your sig. :good:
hey guys, so my kindle's micro USB port is defective, however i'm still under the warranty so I should be able to get a replacement right? But I have installed custom roms and recoveries and such, so the warranty is voided. Would flashing the stock rom get rid of all these things effectively, so that they wouldn't be able to tell? thanks
Not sure that actually voids the warranty. I was running CM9 and was able to do a full exchange 2 weeks ago.
They will actually send you your new kindle before you return the old one. But you can just revert to stock if you're really worried; it will get rid of everything. See the Sticky in the General forum for instructions.
And by all means wipe before flashing stock everything but your sdcard then flash it
mono feo0 said:
hey guys, so my kindle's micro USB port is defective, however i'm still under the warranty so I should be able to get a replacement right? But I have installed custom roms and recoveries and such, so the warranty is voided. Would flashing the stock rom get rid of all these things effectively, so that they wouldn't be able to tell? thanks
Click to expand...
Click to collapse
If you bought it from a brick and mortar store then I would suggest turning it off (or letting the battery die) then returning it. I have returned rooted Androids before and most of the time the customer service guys dont even check if its rooted. When it goes back to the factory Amazon is going to reflash the stock ROM anyhow so what difference does it make.
ghost_og said:
Not sure that actually voids the warranty. I was running CM9 and was able to do a full exchange 2 weeks ago.
They will actually send you your new kindle before you return the old one. But you can just revert to stock if you're really worried; it will get rid of everything. See the Sticky in the General forum for instructions.
Click to expand...
Click to collapse
is it necessary to return the old one?
Yes
mono feo0 said:
is it necessary to return the old one?
Click to expand...
Click to collapse
If you don't return the defective one, then they will charge you for the new one. If you don't already have a credit card on your Amazon account, then they will ask you for one to put on file prior to shipping the replacement.
Hey,
Made a few posts relating to my issues with the galaxy nexus and it not charging etc....
Now I have contacted Samsung and they said send it for repair, not this leaves me in a bit of a pickle seeing as the phone has been rooted since day one.
The issue comes as the phone does not respond to being plugged into the computer despite all drivers being installed.
Has any bright person got any idea's to removing the root on the handset and re-flashing stock .img without the need of adb and fastboot seeing as the phone just comes up as not recognised, probably due to the issues with the USB port on the handset (see initial problem...)
Don't really want to send it back to Samsung rooted as they will just send it back saying its my fault even though its not and its a hardware issue.... not software.
Any advice would be great,
J
P.s. Had a check around the internet on several Google groups about this issue and the only conclusion is send back to Samsung or get a new USB port for the phone from Ebay.
Just flash a stock ROM in recovery then use this app to lock bootloader http://forum.xda-developers.com/showthread.php?p=27878074 and then unroot (SuperSU has this option).
You are my friend is why i love XDA , thanks for the advice.
J
See this post for a much better explanation
http://rootzwiki.com/topic/19864-vz...ockrootflash-romsfaq/page__st__40#entry759280
Essentially that tells you to lock bootloader and then use mobile odin to flash a stock ROM.
mbh87 said:
See this post for a much better explanation
http://rootzwiki.com/topic/19864-vz...ockrootflash-romsfaq/page__st__40#entry759280
Essentially that tells you to lock bootloader and then use mobile odin to flash a stock ROM.
Click to expand...
Click to collapse
Same guide is posted here on XDA, sir.
Thanks for the reference, though =]
Jubakuba said:
Same guide is posted here on XDA, sir.
Thanks for the reference, though =]
Click to expand...
Click to collapse
Yeah I know but I was browsing rootz too and you already posted on the page I was on so was easier to find the guide there