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I've spent most of yesterday and today trying to get LTE on Bell Mobility's version of the Nitro. APN configuration, SIM card, account provisioning have all been taken care of yet the phone cannot connect to LTE. Is there something I'm missing? H+ is hooking up fine but LTE is non-existent. I've been in touch with Bell and AT&T's tech support, customer service. mlee1999 (prior owner who was able to get LTE) has also been kind enough to try and help me out with this.
Thoughts anyone?
My only guess is that Bell and Rogers are using AWS 1700 MHz for their LTE networks. AT&T is using 700 MHz and thus is not compatible or 700 MHz is not enabled by default.
LiViD is correct about the frequencies but the Optimus LTE has 700 and 1700 turned on.
There is something else I went through with my Optimus LTE:
When i got my phone, my SIM was an LTE SIM, my Optimus LTE was an LTE handset, and my account was provisioned to a 1GB Data plan, but by some fluke, Bell only allows LTE on the $70+ 6GB plans and no other. I upgraded to the 6GB plan and rebooted my handset and presto! LTE came up.
One other thing is, are you in a LTE area or a fringe zone? might sound like a stupid question, i know.
Oh, and did you call AT&T to add this phone to the account, or just throw in your LTE SIM card?? Most carriers now require you to give them the ESN for LTE handsets to be activated on the LTE network.
Could I request you check my post out please? If you could help we'd be most appreciative!!
All provisioning on my account was confirmed with ATT. I also had them check ATT LTE in my area and they confirmed I should be able to get it.
Love to help you with the other thread but I've never pulled those files. Some brief instructions via PM and I'll give it a try.
Sent from my LG-P930 using XDA App
Silly question: can you post the LTE APN settings you have please?
repherb said:
Silly question: can you post the LTE APN settings you have please?
Click to expand...
Click to collapse
APN Name: ATT PTA
APN: pta
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
APN type: default,mms,supl,hipri
Everything else was left blank or with the default info.
i wonder if this will help?
http://forum.xda-developers.com/showthread.php?t=1360116
or this:
http://www.traemcneely.com/2011/12/...rottle-4g-data-anti-throttling-trick-for-att/
Seen the first link and it didn't work. Just tried the second link and it caused a FC when trying to connect.
I just got off the phone with AT&T and they can't do anything with an unlocked device. They did look into to it to see if they could assist but since it's not a branded device, they couldn't do much. The tech did say that she could not see APN settings on her side which leads me to believe that without it being set I will not see LTE. As a little bit of background, I'm coming from an iPhone and have switched directly to the Optimus LTE. I had to go thru all the changing/updating and provisioning of my account and even replaced the SIM card all to no avail.
You'll probably have to wait for either a Radio ROM to be released or for someone to unlock the 700 MHz frequency within the factory OS ROM itself.
Not so sure about that since mlee1999 was able to get an LTE connection. Only difference is he was not coming from an iPhone.
Sent from my LG-P930 using XDA App
cman6453,
You could try flashing the Nitro baseband to your phone and see if that does the trick. Make sure to back yours up first (and make sure mmcblk0p14 is, in fact, your baseband firmware partition).
Sent from my LG-P930 using xda premium
Was there any evidence provided from mlee1999 saying that he was connected via LTE and not HSPA+? Something sounds questionable about that. If AT&T is using 700 MHz and Bell is using AWS 1700 MHz, that Bell phone would not work on AT&T's LTE network. Sure the device can be unlocked, but that won't unlock the baseband frequencies.
Well, i can assure you now that the 700Mhz band is operational with AT&T via this link:
http://en.wikipedia.org/wiki/Cellular_frequencies
These settings are confirmed to access the AT&T LTE Network:
http://forum.xda-developers.com/showthread.php?t=1416689
also found this, if it helps:
http://www.att.com/esupport/article.jsp?sid=35078&cv=820#fbid=KTYJmxElqKy
and this post shows a user accessing the LTE via another AT&T APN setting for cingular:
http://forums.androidcentral.com/sa...rs-slow-data-speeds-correct-apn-settings.html
I personally doubt that the phone is the problem (aside from the APN settings), I am leaning towards the carrier being the problem on this one (either APN issues or something on their backend).
I will keep hunting to try and help you.
I went out today and added a second line to my account. I even picked up a Nitro (going back tomorrow) to do more "research". As soon as I got home, I switched the Nitro SIM to the Optimus. No LTE. As a matter of fact, no data at all. As soon as I switched the Nitro SIM back into the Nitro all was fine and dandy.
My goal for this exercise was to be able to switch, EASILY, between an iPhone 4S and an LTE device. Well, doesn't look like that's going to happen. Even if I got the LTE to work switching back and forth would be too much work given how randomly I switch between devices.
So I've pretty much exhausted this experiment. Thanks to all that put in there 2 cents!!
Rep - I also think it's something on their backend that's preventing LTE from lighting up. I originally thought, put the microsim in an adapter, pop it into the LTE capable device and off I go...BUT noooooooo, 3 days of pecking and hunting and big brother beats me...DAMMIT! I'll live to fight another day!!
When I first tried LTE phone I also didn't have internet at all (though as phone it worked fine), I had to call ATT to activate my sim card on their end.
Quick summary of the steps I went thru to try and get the Optimus to connect to AT&T LTE.
1. Confirmed I was in an LTE area.
2. Changed my AT&T plan to an LTE data plan.
3. Confirmed APN settings on it were the same as that found on the Nitro.
4. Changed my SIM to a "70357" SIM. That's the SKU for the SIM that they're using on their LTE devices. I checked the Nitro that I purchased and VOILA, same type SIM.
5. Confirmed my new AT&T plan was associated to the IMEI for the Optimus.
When I swapped the SIM from the Nitro, I thought I was finally going to be in LTE heaven. Nope. Not a chance but I do have a good idea on what the problem is/was.
The Nitro's IMEI was associated with that specific SIM. I went thru this process when I initially changed my plan to accomodate the Optimus. The CSR asked for the IMEI AND the UICC from the SIM. Apparently AT&T's system doesn't recognize the Optimus' IMEI. The CSR mentioned that but was able to leave the IMEI as-is. I confirmed the IMEI was not recognized by going into an AT&T store and a CSR there noticed that my account was using a "regular" GSM phone when I asked about no LTE on the Optimus.
SO.....what I'm thinking was that since the Nitro's SIM was associated with the Nitro, when I placed it into the Optimus AT&T's system noticed the UICC of the SIM was not associated to the appropriate IMEI so it was denied access to LTE. Vice-versa with my original SIM when I placed that into the Nitro. As soon as I returned the SIM's to their usual devices, LTE returned for the Nitro. WHEW!!
Moral of the story: iPhone and LTE devices, at the moment, take a lot of work to swap out regularly. So, for now, I'll be sticking with H+ devices and going along my merry way.
In case anyone was still curious, here is the definitive answer on the Optimus LTE's AT&T LTE connectivity! I am on vacation back home visiting family in Illinois, and decided to bring my Optimus LTE along for the trip, to see if I got LTE in Chicago. The line is provisioned with LTE data, and has an LTE compatible SIM.
This makes me happy, because that means now I can import other devices with the 700Mhz or 1700Mhz LTE bands and be able to use them on AT&T's network!
Hi,
I have just received an AT&T Captivate Glide i927 unlocked. I put my T-Mobile Monthly4G sim card in the phone, and can make/receive calls etc. as expected. I wasnt expecting to get 4G (I'm not sure the radio is capable of operating on TMobile's 4G?) but I only get Edge and no 3G.
I checked the APN settings and they are correct for TMobile.
Could someone advise what I may have set incorrectly? The phone should work at least on 3G, correct?
Thanks!
snigfargle said:
Hi,
I have just received an AT&T Captivate Glide i927 unlocked. I put my T-Mobile Monthly4G sim card in the phone, and can make/receive calls etc. as expected. I wasnt expecting to get 4G (I'm not sure the radio is capable of operating on TMobile's 4G?) but I only get Edge and no 3G.
I checked the APN settings and they are correct for TMobile.
Could someone advise what I may have set incorrectly? The phone should work at least on 3G, correct?
Thanks!
Click to expand...
Click to collapse
To partially answer my own question: perhaps the phone won't work on TMobile's 3G. The phone has HSDPA 850 / 1900 / 2100 frequencies, but the TMobile network has (according to Wikipedia):
1900 MHz UMTS/HSPA/HSPA+ 3G/4G
1700/2100 MHz UMTS/HSPA/HSPA+ 3G/4G[38]
1700/2100 MHz LTE 4G
Does this mean it would only work on 1900MHz or 2100MHz?
Will the Captivate automatically select the right frequency if it's available, for 3G/4G?
Thanks!
snigfargle said:
Hi,
I have just received an AT&T Captivate Glide i927 unlocked. I put my T-Mobile Monthly4G sim card in the phone, and can make/receive calls etc. as expected. I wasnt expecting to get 4G (I'm not sure the radio is capable of operating on TMobile's 4G?) but I only get Edge and no 3G.
I checked the APN settings and they are correct for TMobile.
Could someone advise what I may have set incorrectly? The phone should work at least on 3G, correct?
Thanks!
Click to expand...
Click to collapse
If it follows the bands of Apple's phones, your phone should at least get 3G(UMTS) when it does reach your area. The problem is that T-Mobile has not finished their upgrades.
Unless you really have to have 3G/4G, I'd wait until T-Mobile completes their conversion.
sethstorm said:
If it follows the bands of Apple's phones, your phone should at least get 3G(UMTS) when it does reach your area. The problem is that T-Mobile has not finished their upgrades.
Unless you really have to have 3G/4G, I'd wait until T-Mobile completes their conversion.
Click to expand...
Click to collapse
Thanks for this astute comment, which led me to e.g. this:
http://www.macrumors.com/2012/05/08...for-iphone-by-end-of-2012-lte-coming-in-2013/
Basically it seems that TMobile 3G/4G may start to work on the 1900MHz band by the end of this year, which would
mean the Captivate Glide would move off Edge and onto the higher speeds.
In Canada, I am unable to get my Rogers LG-E971 to connect to Bell's LTE network. Talked with Bell technical support and they said that the phone is not reporting LTE capability. I even messed around in the service menu (use 971 instead of 973 or 970 in the code) and enabled the bands that bell uses, still no go. I can't even return the phone now, because I had to unlock it to try it on Bell.
Bell sells the LG-E973. I bought the Rogers because Bell will not sell new phones without selling/renewing a plan along with the phone.
So, to sum up, don't go buying a Rogers Optimus G hoping to get LTE to work on Bell (or Telus, I assume) after unlocking. You'll be out your $700 because shops won't accept the return if the phone has been unlocked.
Edit: Forgot to say, I get 4G HSPA speeds (pulling 15Mbps down on speedtest compared to 30Mbps down on a friend's iPhone 5 LTE connection) on Bell.
Confused
i got the g for rogers aswell.. are you saying that rogers doesnt provided lte?
my signal says 4g... thought that meant LTE??
and your right.. i get 14mb down.. is supposed to be 30???
cpus456 said:
Confused
i got the g for rogers aswell.. are you saying that rogers doesnt provided lte?
my signal says 4g... thought that meant LTE??
and your right.. i get 14mb down.. is supposed to be 30???
Click to expand...
Click to collapse
from speedtest videos, it's supposed to have an lte icon when it's on lte. you can check which network it's on by checking settings->about phone->status (or something along those lines, i don't have the phone in front of me at the moment).
You should be able to get LTE on rogers, if you're not you need to check your coverage at http://www.rogers.com/web/content/w...nsumer_Wireless_Eng-_-Network_0909-_-coverage
My personal issue is just that it's not compatible with Bell LTE (as far as I can tell).
4G is HSPA+ not LTE. If you're on Rogers and not getting LTE with the Rogers phone make sure you live in an area with LTE coverage and that you have not accidentally disabled it in the mobile network settings.
As for the Rogers version not working with Bell LTE, maybe once the bootloader is unlocked it will be possible to flash the Bell radio and have it work?
I think this is because the rogers optimus g's LTE runs on the 2600mhz band only, as far as i know, so far, it is the ONLY phone in the country that runs on the 2600 band currently. The upside is that you practically get your own private "highway" and you should see significant speed advantages as long as you are connected to roger's network. The downside is that it not very compatible with other networks.
Joyok said:
I think this is because the rogers optimus g's LTE runs on the 2600mhz band only, as far as i know, so far, it is the ONLY phone in the country that runs on the 2600 band currently. The upside is that you practically get your own private "highway" and you should see significant speed advantages as long as you are connected to roger's network. The downside is that it not very compatible with other networks.
Click to expand...
Click to collapse
I read this, but most of the articles I'd read said that the 2600MHz band was supposed to be a joint rollout between Rogers and Bell. Sigh.
The possibility of flashing the radio is still pretty far off unfortunately. This phone's going on craigslist; I'll just have to wait till people actually have the Bell one in stock to get my new Optimus.
just called rogers
i had the sim from my iphone4 installed.. thats why it was saying 4g
went to put the lte one in that they sent me and its too big!! they sent me the full size one ...grrrrr!!
In korean version of the G, HSPA+ shows as 3G and LTE as 4G.
I believe ive never seen the LTE icon on the G.
Tim4 said:
In korean version of the G, HSPA+ shows as 3G and LTE as 4G.
I believe ive never seen the LTE icon on the G.
Click to expand...
Click to collapse
i have a rogers 971 OG in winipeg aka no lte, shows as 4g therefore probably hspa+ im guessing lte might have a lte icon???
cant really test from where im at
BloodBaron said:
i have a rogers 971 OG in winipeg aka no lte, shows as 4g therefore probably hspa+ im guessing lte might have a lte icon???
cant really test from where im at
Click to expand...
Click to collapse
I'm in toronto and mine has an LTE icon.
Sent from my LG-E971 using xda app-developers app
Here the korean screen.
But it obviously depends on the provider/phone version.
The LTE icon probably shown only for providers which dont support the full version of LTE, just the internet/data.
Btw HSPA+ arent related to the 4G, so basically its a cheating and should be sued
joncwchao said:
I read this, but most of the articles I'd read said that the 2600MHz band was supposed to be a joint rollout between Rogers and Bell. Sigh.
The possibility of flashing the radio is still pretty far off unfortunately. This phone's going on craigslist; I'll just have to wait till people actually have the Bell one in stock to get my new Optimus.
Click to expand...
Click to collapse
I dont think the possibility of flashing a different radio is as far off as you think
Hi all-
I have my E970 working on Rogers, and yes - that's one of the reason I've stuck to the AT&T phone. I suspected Rogers would f*** the consumer somehow as usual. Then again, I still have no Wifi hotspot capability until a ROM update removes AT&T's block.. :silly:
How exactly does one access the service menu to enable or disable various frequencies? I had asked about changing the baseband radio support because the AT&T 700mhz support is useless here in Canada, as the spectrum auction hasn't even run yet. It'll be 18 months or more before a provider has any support for it. But I could use 2600mhz support, or 1800 or 2100mhz support for roaming on vacations.
The band all GSM North American Optimus G models should have in common is the AWS band - 1700up/2100down. The E970 also has 700mhz, the Rogers E971 2600mhz and Telus/Bell E973s ??? (most websites claim 1800mhz, but this seems odd since neither actually use this frequency for LTE).
On the E970, HSPA+ service shows a 4G icon.
On LTE service it shows 4G LTE, even though the speeds are nothing alike. HSPA+ Here in Alberta is typically 1-4Mbit, the LTE speeds so far are nothing to write home about either, averaging about half the claims I see from Rogers users in Ontario or BC - typically 15-30Mbit downstream and 8-12Mbit upstream in various parts of the city.
Here's my Speedtest.net samples from Rogers LTE over the weekend, check the attached screenshot. The speeds seem all over the map, but are all in the same areas of the city, downtown and northside.
amrando said:
Hi all-
I have my E970 working on Rogers, and yes - that's one of the reason I've stuck to the AT&T phone. I suspected Rogers would f*** the consumer somehow as usual. Then again, I still have no Wifi hotspot capability until a ROM update removes AT&T's block.. :silly:
How exactly does one access the service menu to enable or disable various frequencies? I had asked about changing the baseband radio support because the AT&T 700mhz support is useless here in Canada, as the spectrum auction hasn't even run yet. It'll be 18 months or more before a provider has any support for it. But I could use 2600mhz support, or 1800 or 2100mhz support for roaming on vacations.
The band all GSM North American Optimus G models should have in common is the AWS band - 1700up/2100down. The E970 also has 700mhz, the Rogers E971 2600mhz and Telus/Bell E973s ??? (most websites claim 1800mhz, but this seems odd since neither actually use this frequency for LTE).
On the E970, HSPA+ service shows a 4G icon.
On LTE service it shows 4G LTE, even though the speeds are nothing alike. HSPA+ Here in Alberta is typically 1-4Mbit, the LTE speeds so far are nothing to write home about either, averaging about half the claims I see from Rogers users in Ontario or BC - typically 15-30Mbit downstream and 8-12Mbit upstream in various parts of the city.
Here's my Speedtest.net samples from Rogers LTE over the weekend, check the attached screenshot. The speeds seem all over the map, but are all in the same areas of the city, downtown and northside.
Click to expand...
Click to collapse
Service menu can be accessed by typing 3845#*970# into the dialer, where you replace 970 with the model number of the phone (Bell is 973, Rogers is 971). From there, ->LTE-Only->Modem Settings->LTE Band Selection. Checking the items seems to apply the settings immediately.
If you're getting 30Mbps then that's pretty good, here in Vancouver Rogers seems to top out around 50Mbps with good weather and everything. If you ever get more than half the claimed speeds you're probably standing in a testing lab.
Haze08, I've seen that the American models are unlocked now, but they still have to do the work on the Canadian ones, then someone would still have to have the inclination to figure out the differences between Bell and Rogers models, then figure out a safe way to flash the baseband, then test if it's safe to modify the baseband of one model to make LTE work on a different network. That assumes that it's possible; it could be a hardware issue that can't be fixed by flashing the radio. I'm not even convinced there'd be a demand for figuring out how to make the Rogers model work on Bell, seeing as how the Bell model is starting to trickle in stock. All these factors add up to me not holding my breath that someday the Rogers model will be able to connect to Bell's LTE network.
I'm just hoping to get the bootloader unlock and stock 4.2 with AWS 2600 LTE support for the Rogers E971. I like this phone and really don't want the hassle of changing it for an N4. This phone phone is simply better in every other way.
Sent from my LG-E971 using xda app-developers app
joncwchao said:
In Canada, I am unable to get my Rogers LG-E971 to connect to Bell's LTE network. Talked with Bell technical support and they said that the phone is not reporting LTE capability. I even messed around in the service menu (use 971 instead of 973 or 970 in the code) and enabled the bands that bell uses, still no go. I can't even return the phone now, because I had to unlock it to try it on Bell.
Bell sells the LG-E973. I bought the Rogers because Bell will not sell new phones without selling/renewing a plan along with the phone.
So, to sum up, don't go buying a Rogers Optimus G hoping to get LTE to work on Bell (or Telus, I assume) after unlocking. You'll be out your $700 because shops won't accept the return if the phone has been unlocked.
Edit: Forgot to say, I get 4G HSPA speeds (pulling 15Mbps down on speedtest compared to 30Mbps down on a friend's iPhone 5 LTE connection) on Bell.
Click to expand...
Click to collapse
How old is your Bell SIM? When I upgraded to an LTE device on Telus I needed the new SIM card. Without it, your device likely will not report LTE capabilities to Bell. If you look at the Galaxy S3, the SGH-i747 is identical for Bell, Telus and Rogers, and all support LTE and there are no issues bringing unlocked phones between the 3 carriers, so it doesn't make sense that the Optimus G itself would behave like this.
The sim card I have is a Bell LTE microsim, and it's getting LTE on my new LG-E973.
To clarify:
Rogers LTE microsim + LG-E971 unlocked = Rogers LTE connection
Bell LTE microsim + LG-E971 unlocked = NO Bell LTE connection
Bell LTE microsim + LG-E973 bought from Bell = Bell LTE connection
Sent from my LG-E973 using xda app-developers app
joncwchao said:
The sim card I have is a Bell LTE microsim, and it's getting LTE on my new LG-E973.
To clarify:
Rogers LTE microsim + LG-E971 unlocked = Rogers LTE connection
Bell LTE microsim + LG-E971 unlocked = NO Bell LTE connection
Bell LTE microsim + LG-E973 bought from Bell = Bell LTE connection
Sent from my LG-E973 using xda app-developers app
Click to expand...
Click to collapse
hey
do you know if the E973 (bell) would work on rogers LTE?
Unfortunately I would have to pay to get the E973 unlocked and buy another rogers sim (I sold mine already), so I don't have an answer for you. Sorry.
suerspud9 said:
hey
do you know if the E973 (bell) would work on rogers LTE?
Click to expand...
Click to collapse
joncwchao said:
Unfortunately I would have to pay to get the E973 unlocked and buy another rogers sim (I sold mine already), so I don't have an answer for you. Sorry.
Click to expand...
Click to collapse
no worries, thanks for posting your other results!
I bought an Korean LG Optimus G pro from ebay few days ago and updated it to kikat.
When i connect to internet with my sim it shows as 2G on top and never goes to 3G. The 2G speeds are too slow i cant load any website with it.
I tried two sims from two network providers and the result is the same. The band frequencies of this phone is exactly same as my old phone and matches the network providers band widths. Also my old phone had no problems with 3G.
I didn't start using my sim since kitkat update so i have no idea if i it worked when it was on jelly bean.
Sorry if my english was bad
Thanks in advance, Any help or suggestion is greatly aprrecieated
I currently have a Korean variant (F500-L). I have seen a couple of these for sale on swappa and both posts say that this phone will work with T-mobile LTE. However, when I've popped in my SIM, I only get 3G. Does anyone else have any experience with this variant on T-mobile? If you were able to get it to work on LTE, how did you do it?
Enter APN settings for T-Mobile. Google that. Just popping in the sim won't give lte.
i have the same issue.. the APN settings seem to be correct.. but it only shows 3G. Model is F500-L
same here i need help too mine is a f500s lg g4 skt version thanks
Far as I know, phone must support LTE Band 2 and 4 to work on T-Mobile 4G network.
But F500(Korean ver. of G4) doesn't support LTE Band 2 and 4. It supports LTE band 1,3,5 and 7. Therefore a phone will only work under 3G network.