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If I root my mobile, do I lose my warranty? if so why because it only changes the software layer.
Because they can.
Sucks don't it.
By the way. A void warranty does NOT affect your statutory rights.
Un-rooting is easy enough, if you ever need to send it back.
tatey2457 said:
Un-rooting is easy enough, if you ever need to send it back.
Click to expand...
Click to collapse
and what is the way back to the original ?
fourire said:
and what is the way back to the original ?
Click to expand...
Click to collapse
flash an original RUU...and all root and custom rom away (gone)
with kind regards..Alex
Alex-V said:
flash an original RUU...and all root and custom rom away (gone)
with kind regards..Alex
Click to expand...
Click to collapse
almost correct. you still have your custom amonra/clockworkmod recovery
tatey2457 said:
Un-rooting is easy enough, if you ever need to send it back.
Click to expand...
Click to collapse
The problem with that is that the reason you will want to claim on your warranty is because your phone has failed in some way. Often, that failure can mean you can't unroot.
However, in my experience, HTC don't check the firmware of completely dead devices.
Regards,
Dave
The_limit said:
almost correct. you still have your custom amonra/clockworkmod recovery
Click to expand...
Click to collapse
mmhhh...if i flash my original o2 ruu rom (from the o2 site) i lost custom recovery and also i have to root it again with unrevoked 3..!!??
with kind regards...Alex
Unfortunately for Telus users, there's no way to return back to stock. There is currently no 2.1 RUU for SLCD screens, let alone a specific one to telus.
I had some dead pixels on my Telus Desire, it was rooted, and i just exchanged it in store and noone even turned it on. I doubt you will ever encounter any trouble, as most of the front end staff won't know what rooting looks like.
Hi
I have a question before sending my HTC back for the wifi repair to HTC.
If I make a nandroid backup of my existing custom rom, then unroot the phone, when I reroot the phone once i get it back, can I simply use the nandroid backup I had made to restore everything once I have re-rooted?
Thanks
Manny
mannysroot said:
Hi
I have a question before sending my HTC back for the wifi repair to HTC.
If I make a nandroid backup of my existing custom rom, then unroot the phone, when I reroot the phone once i get it back, can I simply use the nandroid backup I had made to restore everything once I have re-rooted?
Thanks
Manny
Click to expand...
Click to collapse
Yep, ofcourse you can.
To be honest you need to re-lock your bootloader also.
And hopefully your lucky enough to be one of the people that gets a warranty fix even though your unlocked and rooted.
As many people get turned away.
Wilks3y said:
Yep, ofcourse you can.
To be honest you need to re-lock your bootloader also.
And hopefully your lucky enough to be one of the people that gets a warranty fix even though your unlocked and rooted.
As many people get turned away.
Click to expand...
Click to collapse
Ok, thanks, its worth a try
I made a nandroid backup of my stock rom and also have the boot.img for the stock rom. I assume that if I flash these 2 first and then lock the bootloader? Is that correct?
if it is correct - is it simple to lock the bootloader?
mannysroot said:
Ok, thanks, its worth a try
I made a nandroid backup of my stock rom and also have the boot.img for the stock rom. I assume that if I flash these 2 first and then lock the bootloader? Is that correct?
if it is correct - is it simple to lock the bootloader?
Click to expand...
Click to collapse
Hi, yeah thats correct mate.
Easiest way is to flash the correct RUU for you phone. Im sorry but I don't know how to get the correct RUU perhaps someone else could help.
What I do know is that you can never fully "lock" the bootloader again, it will say "Re-Locked" and not "Locked" all you can do is hope they do not check the bootloader.
Hope this helps
Wilks3y said:
Hi, yeah thats correct mate.
Easiest way is to flash the correct RUU for you phone. Im sorry but I don't know how to get the correct RUU perhaps someone else could help.
What I do know is that you can never fully "lock" the bootloader again, it will say "Re-Locked" and not "Locked" all you can do is hope they do not check the bootloader.
Hope this helps
Click to expand...
Click to collapse
If they check it and see it says relocked and then refuse to repair it is the same as me leaving it unlocked?? So i may as well leave it as it is?
Thanks
Manny
mannysroot said:
If they check it and see it says relocked and then refuse to repair it is the same as me leaving it unlocked?? So i may as well leave it as it is?
Thanks
Manny
Click to expand...
Click to collapse
TO be honest yeah, your right you may as well leave it as unlocked.
But definately return it to stock as much as poss, using the RUU or flashing the stock images etc.
Hope this helps
Wilks3y said:
TO be honest yeah, your right you may as well leave it as unlocked.
But definately return it to stock as much as poss, using the RUU or flashing the stock images etc.
Hope this helps
Click to expand...
Click to collapse
ok cool, in that case will just flash the nandroid back up of the stock img and the boot.img and leaver the bootloader unlocked - should be sufficient. should i also uninstall the clockwork mod etc?
mannysroot said:
ok cool, in that case will just flash the nandroid back up of the stock img and the boot.img and leaver the bootloader unlocked - should be sufficient. should i also uninstall the clockwork mod etc?
Click to expand...
Click to collapse
Definately, if they boot the phone and see CWM, TWRP, Titanium, SuperSU/SuperUSer they'll know straight away you are rooted.
Remove anything you possibly can that will identify a rooted unit.
Wilks3y said:
Definately, if they boot the phone and see CWM, TWRP, Titanium, SuperSU/SuperUSer they'll know straight away you are rooted.
Remove anything you possibly can that will identify a rooted unit.
Click to expand...
Click to collapse
silly question - i know what the rest are but what is TWRP?
mannysroot said:
silly question - i know what the rest are but what is TWRP?
Click to expand...
Click to collapse
Just another CWM mate.
I sent mine off for repair yesterday. The bootloader is relocked but everything else is completely stock, we'll see how it goes
Michealtbh said:
I sent mine off for repair yesterday. The bootloader is relocked but everything else is completely stock, we'll see how it goes
Click to expand...
Click to collapse
hi
if you dont mind could you update to let me know how u got on?
also how long did they say before you should get it back etc?
thanks
manny
mannysroot said:
hi
if you dont mind could you update to let me know how u got on?
also how long did they say before you should get it back etc?
thanks
manny
Click to expand...
Click to collapse
Well they haven't even received it yet, since it was only sent on Thursday. I think they said it could take up to 7 working days
Michealtbh said:
Well they haven't even received it yet, since it was only sent on Thursday. I think they said it could take up to 7 working days
Click to expand...
Click to collapse
HI
Any news on your repair?
Thanks
Manny
mannysroot said:
HI
Any news on your repair?
Thanks
Manny
Click to expand...
Click to collapse
Using their repair tracking page, the current status is "in repair" so it's looking good. The status just changed an hour ago though so there's still plenty of time for them to call with bad news.
mannysroot said:
HI
Any news on your repair?
Thanks
Manny
Click to expand...
Click to collapse
Got my tracking number so it looks like it's been fixed
Warranty VOID?
I needed to send my phone in, but I don't have the sticker on the back, or the box, and there's no way for me to get to the settings on the phone, because the screen stopped working.
Will HTC still be able to service my phone, or is the warranty considered void?
gtmaster303 said:
I needed to send my phone in, but I don't have the sticker on the back, or the box, and there's no way for me to get to the settings on the phone, because the screen stopped working.
Will HTC still be able to service my phone, or is the warranty considered void?
Click to expand...
Click to collapse
if you are looking for your serial number i think its engraved on the micro-sim tray
HTC Repair SUCKS
mannysroot said:
hi
if you dont mind could you update to let me know how u got on?
also how long did they say before you should get it back etc?
thanks
manny
Click to expand...
Click to collapse
HTC repair is bull**** just for the record. I have 4G Slides on the rest of my lines, ALL of which had to be sent in.
2 of those phones took nearly 45 [FORTY FIVE] days to get back to me. Apparently there was a hold for parts coming in from Taiwan. They wouldn't tell me which parts. They wouldn't even give me an estimate time. HTC didn't apologize or update me on my repair. I found all this out after numerous calls day after day.
But if you thought that was bad service, you'll love this...
The third phone was sent out and came back fairly quickly. Within a week. I was so happy to get my phone back.
Opened the box and GUESS WHAT?
HTC SENT ME THE WRONG PHONE
They sent me a completely different phone for a different carrier (HTC Evo 4G for Sprint). It was very beat up as well.
I swear, if it wasn't for their designs (which I love dearly) I would've dropped the company by now...
Sorry for the rant/threadjack. Thought you guys would like to hear a horror story. I'm done
does anyone know how to remove the super su app and the clockwork recovery? everything else is now back to stock as i did a nandroid back up immediately after rooting initially
thanks
manny
I bought my HTC one X a few months ago, and i rooted it as soon as i got the device. I did not test any part of the phone, and now, it turns out that my camera is faulty. Is there some way to get my warranty back?
Thank you very much.
cytan9 said:
I bought my HTC one X a few months ago, and i rooted it as soon as i got the device. I did not test any part of the phone, and now, it turns out that my camera is faulty. Is there some way to get my warranty back?
Thank you very much.
Click to expand...
Click to collapse
I think if you have just root and have supersu app you can unroot from superuser app options, and when you rooted you flashed TWRP or CWM recovery so you need also to reverse to stock recovery, but to find stock recovery need more info, your CID and sw main-version to find matching stock recovery.img! And you also can relock bootloader after doing all that that i was mentioned!
But warranty depends from country to country so..maybe you dont need revert to stock at all, some members didnt and repair service didnt ask anything!
hpnxfox said:
I think if you have just root and have supersu app you can unroot from superuser app options, and when you rooted you flashed TWRP or CWM recovery so you need also to reverse to stock recovery, but to find stock recovery need more info, your CID and sw main-version to find matching stock recovery.img! And you also can relock bootloader after doing all that that i was mentioned!
But warranty depends from country to country so..maybe you dont need revert to stock at all, some members didnt and repair service didnt ask anything!
Click to expand...
Click to collapse
Hey thanks for replying
I have done all those, but on my bootloader, it says "RELOCKED". Will that have an affect? is there a way to get rid of that?
Nope....they will always see that your bootloader was unlocked before. So basically getting warranty is a guess. If its a real hardware problem you will get warranty, but if they can prove it was software then you probably won't
Everything like Mr Hofs said..."RELOCKED" status is fixed for now...and when you unlocked bootloader unfortunately you agree for new warranty condition..
I really hope that htc will fix my phone because my radio is stuffing up too
If thats the case, ill just have to bring the phone in and see what happens
thanks for your help people
I rooted my phone and flashed some custom rom.
It's 1 year the usb port is not working anymore and now I want to repair the phone (still in warranty) so I'll send it at HTC service shop. I don't wanna have problems with the warranty, it's only an hardware problem, so I want to go back to stock beacuse they HAVE TO fix my problem, even if the problem is not related with the root.
Is there a way to return to stock not using the usb port but only the SD card?
I'd want to be more stock as possible, so first I have to find the stock rom (and I think I can't use the RUUs because of the USB not working).
Then I should return to stock recovery and to stock bootloader, but I totally don't know how to do it.
Please help me, I don't want to change phone, I love my WFS...Thanks!
Andrea D said:
I rooted my phone and flashed some custom rom.
It's 1 year the usb port is not working anymore and now I want to repair the phone (still in warranty) so I'll send it at HTC service shop. I don't wanna have problems with the warranty, it's only an hardware problem, so I want to go back to stock beacuse they HAVE TO fix my problem, even if the problem is not related with the root.
Is there a way to return to stock not using the usb port but only the SD card?
I'd want to be more stock as possible, so first I have to find the stock rom (and I think I can't use the RUUs because of the USB not working).
Then I should return to stock recovery and to stock bootloader, but I totally don't know how to do it.
Please help me, I don't want to change phone, I love my WFS...Thanks!
Click to expand...
Click to collapse
"still in warranty" u lost when u unlock bootloader Sorry u try find other service, or servicer where work ur good friends
Due it is a hardware related problem HTC should repair the USB port. If your device is a European one you can flash a tool by theq86 to lock your bootloader then flash when you are on cm Rom stock recovery then flash crossfire77 perfectly stock not even rooted Rom.
Sent from my HTC Wildfire S using CM10
Kevinjoa said:
Due it is a hardware related problem HTC should repair the USB port. If your device is a European one you can flash a tool by theq86 to lock your bootloader then flash when you are on cm Rom stock recovery then flash crossfire77 perfectly stock not even rooted Rom.
Sent from my HTC Wildfire S using CM10
Click to expand...
Click to collapse
Thank you very much.
Yeah I asked directly to HTC assistance service before it and they should fix the hardware problem.
Do you know where can i download the stock recovery?
Thanks again
crossfire77 said:
you can check with ruu(in android developement thread,there is third thread by jmztaylor) there you can find ruu and then extract recovery from it.
Click to expand...
Click to collapse
Download ur phone's specific RUU & xtract recovery from it
Hey guys... My friend bought an HTC One X second hand. It is rooted with what seems to be stock 4.0.3 Sense 4.0. The phone is also S-OFF and everything.. I will post pictures of it.
So here's the deal:
My friend was watching a movie but suddenly he felt as if the screen wasn't rotating... Now (According to AndroSensor App) the magnetic field, orientation, gyroscope, accelerometer etc... In short.. All of the GRAVITY SENSORS and the orientation sensors aren't working.. They are DETECTED by the app but say "Waiting for event"
tried hard resetting and everything. I have put many Custom ROMs in phones before. So i can flash ROMs etc if i have to
I have attached the pictures about everything and need help.. Alot appreciated thanks.
Sent from my Nexus 4 using XDA Premium 4 mobile app
I noticed i forgot to upload all the attachments.. I also have noticed that people have this problem on Sense 5. This one is sense 4 o.o
Can anyone help me in this. Also the phone has its bootloader LOCKED. I have to unlock it now?
Sent from my Nexus
WasifSal said:
View attachment 2362068I noticed i forgot to upload all the attachments.. I also have noticed that people have this problem on Sense 5. This one is sense 4 o.o
Can anyone help me in this. Also the phone has its bootloader LOCKED. I have to unlock it now?
Sent from my Nexus
Click to expand...
Click to collapse
take it to the shop, it is under warranty till may 2014
nogotaclue said:
take it to the shop, it is under warranty till may 2014
Click to expand...
Click to collapse
Since i bought it second hand he told me "i gave you the phone when it was working. Even you checked it here in the shop. Not my fault.".... Thats the last time i ever buy a 2nd hand phone -.-
And he ain't wrong himself either... Anyways a helpful suggestion will be alot appreciated...
My question is that "CAN I FLASH A SENSE 5 (4.2.2) ROM ON THIS BAD BOY BY JUST FLASHING VIA RECOVERY?"
I'll then check the other powering off and stuff i read till i get my hands on my frnd's HOX. Cuz im a bit busy waiting for the Nexus 5 launch o.o
WasifSal said:
Since i bought it second hand he told me "i gave you the phone when it was working. Even you checked it here in the shop. Not my fault.".... Thats the last time i ever buy a 2nd hand phone -.-
And he ain't wrong himself either... Anyways a helpful suggestion will be alot appreciated...
My question is that "CAN I FLASH A SENSE 5 (4.2.2) ROM ON THIS BAD BOY BY JUST FLASHING VIA RECOVERY?"
I'll then check the other powering off and stuff i read till i get my hands on my frnd's HOX. Cuz im a bit busy waiting for the Nexus 5 launch o.o
Click to expand...
Click to collapse
you should update it first, that is a very old version, you should have updates available. as it is s-off you can flash anything you want but I think you will need to update the hboot first, once that is done you have a lot of options available to you
nogotaclue said:
you should update it first, that is a very old version, you should have updates available. as it is s-off you can flash anything you want but I think you will need to update the hboot first, once that is done you have a lot of options available to you
Click to expand...
Click to collapse
Ermm... So i just update it via OTA? or flash a ROM of Sense 5 or. Something?
WasifSal said:
Ermm... So i just update it via OTA? or flash a ROM of Sense 5 or. Something?
Click to expand...
Click to collapse
well with such a low version there must be quite a few OTA's waiting
nogotaclue said:
well with such a low version there must be quite a few OTA's waiting
Click to expand...
Click to collapse
Yeah you might be right... So what you are suggesting is I do a ROM flashing? Seeing the phone is already s-offed and everything
Anyways can you please list me a step by step procedure? Seeing this is my friend's phone so not doing this on my own :x
Bump?
Sent from my Nexus 4 using XDA Premium 4 mobile app
Go to settings and check for an update. What we all recommend is that you send it to HTC, all untampered One Xs should still be in warranty, so send it to them, if it can't be fixed they'll send you a One X or a One X+, or sometimes they could send a HTC One if you're lucky :/
Sent from my HTC One X using Tapatalk
humzaahmed155 said:
Go to settings and check for an update. What we all recommend is that you send it to HTC, all untampered One Xs should still be in warranty, so send it to them, if it can't be fixed they'll send you a One X or a One X+, or sometimes they could send a HTC One if you're lucky :/
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
Nay i live in Pakistan :/ if this was in warranty even they wouldn't have accepted it :/ or requested a cost for it... Either way thanks for your reply... So doing an OTA update won't create problems on an S-OFFed device right?
WasifSal said:
Nay i live in Pakistan :/ if this was in warranty even they wouldn't have accepted it :/ or requested a cost for it... Either way thanks for your reply... So doing an OTA update won't create problems on an S-OFFed device right?
Click to expand...
Click to collapse
OTA need relocked or locked device , stock recovery and stock ROM
and if you still have a problem with your g-sensor , check my signature , there is an alternative way to fix it
HTC Venom said:
OTA need relocked or locked device , stock recovery and stock ROM
and if you still have a problem with your g-sensor , check my signature , there is an alternative way to fix it
Click to expand...
Click to collapse
bootloader doesn't need to be locked or relocked for ota, only stock rom, stock boot.img and stock recovery
nogotaclue said:
bootloader doesn't need to be locked or relocked for ota, only stock rom, stock boot.img and stock recovery
Click to expand...
Click to collapse
Oh alright! Btw if i flash a recovery via fastboot, then i am able to flash (say) a custom ROM Sense 5, 4.2.2 right? Just asking for it i will update it by OTA (provided there isnt a custom recovery... Since i didnt check that) :/
HTC Venom said:
OTA need relocked or locked device , stock recovery and stock ROM
and if you still have a problem with your g-sensor , check my signature , there is an alternative way to fix it
Click to expand...
Click to collapse
Oh i'll get right on it when i get my hands on the device can i request you to stay put to this thread? Cuz i will report back here
if you flash a custom recovery you can do anything you want, ie flash a rom, sense or no sense, or flash back to stock and because you are s-off you can even change your cid to install an update from a different region.
this can go on and on and people are starting to repeat themselves and you have had all the information you need to move forward. so what you need to do, as you say you cannot fix under warranty, is :- let the phone update via ota, this will update everything including the rom, the version of sense and the hboot. then once it is finished with all ota's available you can install a custom recovery( I recommend philz touch recovery or the latest twrp) and then you can flash all the rom's or mods you like.
and if you find you still have a problem with sensors check @HTC Venom signature for a possible solution
nogotaclue said:
if you flash a custom recovery you can do anything you want, ie flash a rom, sense or no sense, or flash back to stock and because you are s-off you can even change your cid to install an update from a different region.
this can go on and on and people are starting to repeat themselves and you have had all the information you need to move forward. so what you need to do, as you say you cannot fix under warranty, is :- let the phone update via ota, this will update everything including the rom, the version of sense and the hboot. then once it is finished with all ota's available you can install a custom recovery( I recommend philz touch recovery or the latest twrp) and then you can flash all the rom's or mods you like.
and if you find you still have a problem with sensors check @HTC Venom signature for a possible solution
Click to expand...
Click to collapse
Woah thanks for that reply man! Keep in touch bro i'll update it with the details when my friend lends me his One X once again thanks!
same issue
WasifSal said:
Since i bought it second hand he told me "i gave you the phone when it was working. Even you checked it here in the shop. Not my fault.".... Thats the last time i ever buy a 2nd hand phone -.-
And he ain't wrong himself either... Anyways a helpful suggestion will be alot appreciated...
same thing happened to my one x also, bought it from olx, and it was new (somewhat)...g sensor not working...i did hard reset...and it started working, but again after few days its not working, and now i have done even factory reset, but not working
what should i do
Click to expand...
Click to collapse
bilalzahid29 said:
WasifSal said:
Since i bought it second hand he told me "i gave you the phone when it was working. Even you checked it here in the shop. Not my fault.".... Thats the last time i ever buy a 2nd hand phone -.-
And he ain't wrong himself either... Anyways a helpful suggestion will be alot appreciated...
same thing happened to my one x also, bought it from olx, and it was new (somewhat)...g sensor not working...i did hard reset...and it started working, but again after few days its not working, and now i have done even factory reset, but not working
what should i do
Click to expand...
Click to collapse
Try to do the hard reset after couple of days. Once you feel your device is warm enough. Chances to get them back gets better with time
Sent from my HTC Sensation Z715e using xda app-developers app
Click to expand...
Click to collapse
i got them back except for temperature sensor....althought i did this thing several times, but once it worked out...i restarted the phone by long pressing the power button, even after the TURN OFF menu appears...on the start screen pressed volume down button to go in safe mode, all sensors started working, then i restarted mobile to come in normal mode.
working fine uptil now, i dont have restarted or powered off after that. so dont know if they will keep working after restart or again same problem will occur
all the people having same problem, just keep on trying restarts, safe mode, factory reset etc etc most probably they will start working. its just hit and trial