Getting warrany back - HTC One X

I bought my HTC one X a few months ago, and i rooted it as soon as i got the device. I did not test any part of the phone, and now, it turns out that my camera is faulty. Is there some way to get my warranty back?
Thank you very much.

cytan9 said:
I bought my HTC one X a few months ago, and i rooted it as soon as i got the device. I did not test any part of the phone, and now, it turns out that my camera is faulty. Is there some way to get my warranty back?
Thank you very much.
Click to expand...
Click to collapse
I think if you have just root and have supersu app you can unroot from superuser app options, and when you rooted you flashed TWRP or CWM recovery so you need also to reverse to stock recovery, but to find stock recovery need more info, your CID and sw main-version to find matching stock recovery.img! And you also can relock bootloader after doing all that that i was mentioned!
But warranty depends from country to country so..maybe you dont need revert to stock at all, some members didnt and repair service didnt ask anything!

hpnxfox said:
I think if you have just root and have supersu app you can unroot from superuser app options, and when you rooted you flashed TWRP or CWM recovery so you need also to reverse to stock recovery, but to find stock recovery need more info, your CID and sw main-version to find matching stock recovery.img! And you also can relock bootloader after doing all that that i was mentioned!
But warranty depends from country to country so..maybe you dont need revert to stock at all, some members didnt and repair service didnt ask anything!
Click to expand...
Click to collapse
Hey thanks for replying
I have done all those, but on my bootloader, it says "RELOCKED". Will that have an affect? is there a way to get rid of that?

Nope....they will always see that your bootloader was unlocked before. So basically getting warranty is a guess. If its a real hardware problem you will get warranty, but if they can prove it was software then you probably won't

Everything like Mr Hofs said..."RELOCKED" status is fixed for now...and when you unlocked bootloader unfortunately you agree for new warranty condition..

I really hope that htc will fix my phone because my radio is stuffing up too
If thats the case, ill just have to bring the phone in and see what happens
thanks for your help people

Related

[Q] I've some questions before Rooting my first Android phone

Hi all, ..
I've decided to root my One X but before that I want to know some things and ask some questions:-
1- What are all the side effects for unlocking the bootloader & rooting the device ??
2- After we root the device could we return the phone as it came exactly from the factroy ?? means locked again .. no root .. all side effects will disappear ??
3- What are the difference between Hboot & Bootloader ??
4- Are Kernal & Boot Image are exactly the same ??
5- What is Fastboot exactly ??
Sorry for my questions but it the first time I'll root my phone so I want to take care
And thanks in advance
Please .. Any help !!
omar_bazaraa said:
Hi all, ..
I've decided to root my One X but before that I want to know some things and ask some questions:-
1- What are all the side effects for unlocking the bootloader & rooting the device ??
2- After we root the device could we return the phone as it came exactly from the factroy ?? means locked again .. no root .. all side effects will disappear ??
3- What are the difference between Hboot & Bootloader ??
4- Are Kernal & Boot Image are exactly the same ??
5- What is Fastboot exactly ??
Sorry for my questions but it the first time I'll root my phone so I want to take care
And thanks in advance
Click to expand...
Click to collapse
1 - There are no side effects that come from rooting the phone, the side effects can arise when you flash a dirty rom, but thats the joys of rooting I guess. Trying different roms/kernels until you find the combination you love.
2- After rooting, you cannot go completely back. Instead of your bootloader saying Locked, it will say RE-Locked, so they will know something is up. But apparantly if the issue is hardware caused, such as the WiFi issue, then I think they still repair under warranty.
3 - To be honest I can't answer that one, im sorry !
4 - No they are not the same, a Kernel is what communicates with the hardware, and passes that information back to the software and vice versa. Without the kernel, the hardware/software would have no way of communicating.
http://farm6.static.flickr.com/5253/5534201226_7e7d2d90eb_b.jpg
http://forum.xda-developers.com/wiki/index.php?title=ROM-VS-Kernel
5 - Fastboot is how you modify your bootloader, which is how you flash the boot.img in order to not make the phone bootloop when installing a custom rom.
Hope thats helpful !
Hi the only bad side effects are if you do something wrong
You can return back to stock usein ruu's but not back to locked
Ye a boot.IMG is a kernel and I no of some noob friendly tools to help you unlock and fastboot kernels without having to do it manual wich helps
If you won't help through all the steps I'm welcome to help
Sent from my HTC One X using xda premium
So, actually, the boot.img is a binary file, that contains the kernel and the ramdisk.
mmmmmmm I'm now confused !!
According to:-
1- I know the rooting will make the warranty gone and also I won't be able to update OTA !! so how to avoid these problems
2- There are difference between Locked & Relocked ?? And if I relocked my phone the warranty will come back & I'll be able to update OTA ??
3- No one had answered me !!
4- I have three different answeres !!
5- I still don't know the meaning of Fastboot
And thanks to every one who had answered .. +1 thanks to every one
And I hope thant you answer me ...
omar_bazaraa said:
mmmmmmm I'm now confused !!
According to:-
1- I know the rooting will make the warranty gone and also I won't be able to update OTA !! so how to avoid these problems
2- There are difference between Locked & Relocked ?? And if I relocked my phone the warranty will come back & I'll be able to update OTA ??
3- No one had answered me !!
4- I have three different answeres !!
5- I still don't know the meaning of Fastboot
And thanks to every one who had answered .. +1 thanks to every one
And I hope thant you answer me ...
Click to expand...
Click to collapse
1/2) You can unlock to install OTA. Even if you lose warranty, you are usually protected by consumer law in your country.
3) Spelling
4) I'm right, if you keep asking, you'll have 4 answers
5) Fastboot is a setting that allows you to more quickly boot your phone. It also breaks some apps.
5) Fastboot is a tool for flashing bootloader and recovery on your phone, as well as other diagnostic tasks.
BenPope said:
1/2) You can unlock to install OTA. Even if you lose warranty, you are usually protected by consumer law in your country.
3) Spelling
4) I'm right, if you keep asking, you'll have 4 answers
5) Fastboot is a setting that allows you to more quickly boot your phone. It also breaks some apps.
5) Fastboot is a tool for flashing bootloader and recovery on your phone, as well as other diagnostic tasks.
Click to expand...
Click to collapse
1- Means that the warranty won't come back ??
2- What are the difference between Locked & Relocked ?? or it's just spelling difference ??
3- Okay
4- hahahaha .. Okay
5- I know fastboot the setting but fastboot the tool I want to know it more & more .. why we need to flash bootloader & recovery even that we have it .. and how we flash the bootloader even that the fastboot mode we get it from the bootloader (Hboot) !!
+1 for your help
there is no difference between locked and relocked. Relocked means you had unlocked the bootloader and Now htc knows about it.
You can not flash custom roms from stock recovery, Since there is no option to flash the zip files. For that you need to install CWM
faiz02 said:
there is no difference between locked and relocked. Relocked means you had unlocked the bootloader and Now htc knows about it.
You can not flash custom roms from stock recovery, Since there is no option to flash the zip files. For that you need to install CWM
Click to expand...
Click to collapse
Is there any problems when HTC knows that this phone has relocked the bootloader again ?? could I unlock & relock my phone may times without problems ??
What about the warranty ?? I'll lose it even after relocking my phone ??
omar_bazaraa said:
Is there any problems when HTC knows that this phone has relocked the bootloader again ?? could I unlock & relock my phone may times without problems ??
What about the warranty ?? I'll lose it even after relocking my phone ??
Click to expand...
Click to collapse
Yes there is a problem.. by unlocking the bootloader you may void your warranty. By this means Htc have the authority to reject your warranty claims. But at some places they accept the relocked bootloader under the warranty. It all depends on place, service center.. and the answer of your 2nd ques would be yes.. you could do it as many times you want. And you could also get the official OTA updates. So decision is yours.. check your phone for any defect. Then think about unlocking the bootloader.
Sent from my HTC One X using Tapatalk
faiz02 said:
Yes there is a problem.. by unlocking the bootloader you may void your warranty. By this means Htc have the authority to reject your warranty claims. But at some places they accept the relocked bootloader under the warranty. It all depends on place, service center.. and the answer of your 2nd ques would be yes.. you could do it as many times you want. And you could also get the official OTA updates. So decision is yours.. check your phone for any defect. Then think about unlocking the bootloader.
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
Thanks .. now I have understand .. +1 thanks to you and thanks to every one who had helped me
I have a small question .. how could I know that my phone comes with warranty ?? as I bought the phone from eBay without warranty but in the box there is a Warranty Statement !!
warranty statement does not matter.. If you have the bill you may contact HTC if your phone comes under warranty or not?
but since you bought it without warranty.. So I doubt there would be any chance that it may come under any sort of warranty.
faiz02 said:
warranty statement does not matter.. If you have the bill you may contact HTC if your phone comes under warranty or not?
but since you bought it without warranty.. So I doubt there would be any chance that it may come under any sort of warranty.
Click to expand...
Click to collapse
Okay Okay >> THANKS
Hboot is your bootloader. Like you get different types of bios menu for different pcs
Hboot is your bootloader not anything else. there are different hboots out there but they are all bootloaders (you could call it bios).
This means they tell your phone what to do when you press the power on button when it's off or you hold the volume down key and power on
Sent from my HTC One X using XDA Premium App
---------- Post added at 01:18 AM ---------- Previous post was at 01:12 AM ----------
omar_bazaraa said:
Thanks .. now I have understand .. +1 thanks to you and thanks to every one who had helped me
I have a small question .. how could I know that my phone comes with warranty ?? as I bought the phone from eBay without warranty but in the box there is a Warranty Statement !!
Click to expand...
Click to collapse
The phone was released end of march or april I believe. In that case you have warranty till March april 2014 by default as all phones come with 2 year warranty and your phone cannot possible be older than march as it was not available before then. So every single one x without a receipt had warranty till 2 years from release date
Even HTC know that so don't worry.
Sent from my HTC One X using XDA Premium App
---------- Post added at 01:24 AM ---------- Previous post was at 01:18 AM ----------
faiz02 said:
warranty statement does not matter.. If you have the bill you may contact HTC if your phone comes under warranty or not?
but since you bought it without warranty.. So I doubt there would be any chance that it may come under any sort of warranty.
Click to expand...
Click to collapse
I don't believe that to be true, for the first two years of a phone released, you can do without the bill receipt. If you were say to buy a HTC Desire HD a year ago brand new, as its 3 years old the build now; the receipt would be needed to prove you bought it within the last 2 years and not on release. But for a phone that has just been released you do not need to prove this, even HTC know you couldnt have had it more than 6 months
Are there any disadvantages of unlocking the bootloader to root?
As custom ROMs/bootloaders will not be able to receive OTA updates from HTC, is there anything that an update from HTC can do which custom ROMs cannot. (e.g. low level power management and performance enhancement stuff)?
eD1s0n said:
Are there any disadvantages of unlocking the bootloader to root?
As custom ROMs/bootloaders will not be able to receive OTA updates from HTC, is there anything that an update from HTC can do which custom ROMs cannot. (e.g. low level power management and performance enhancement stuff)?
Click to expand...
Click to collapse
Yes you can flash roms arhd and viperx usually run the latest software from HTC anyway so you will be getting your ota erlyer than everyone else
Sent from my HTC One X using xda premium
OMG!!!!
HBoot = the partition table on your phone. It's essentialy the way that the internal space is partitioned.
If you have let's say 5Gb of internal memory then yoy can partition it let's say like this:
1. System - 1Gb - where your ROM is installed
2. Cache - 2Gb - the cache for the sys apps and apps installed on internal
3. Data - The rest - where the apps are installed.
But to be perfectly honnest I really don't know why there would be any talk about HBoot as long we don't even have S-Off even, whem that is manditory.
As for the bootloader... That is the procces of booting the operating system in android, or any other OS. This tells the phone what to boot and what to start and in what order....
Hope it helps some of you.
Talking about HBoot I really don't think we'll be needing a different one any time soon as the sys partition is more then enought for the existing ROMs out there... for now at least. This was used mostly when you would've had a internal memory like 512 Mb and you'd use a sd-card's EXT2/EXT3 partition as internal memory for cache or data...
Hope it's more helpfull than confussing.
Rgds.
Pushu.X
Sent from my HOX.
Thanks to all these usefull informations
+1 to every one

[Q] Warranty question

Hi
I have a question before sending my HTC back for the wifi repair to HTC.
If I make a nandroid backup of my existing custom rom, then unroot the phone, when I reroot the phone once i get it back, can I simply use the nandroid backup I had made to restore everything once I have re-rooted?
Thanks
Manny
mannysroot said:
Hi
I have a question before sending my HTC back for the wifi repair to HTC.
If I make a nandroid backup of my existing custom rom, then unroot the phone, when I reroot the phone once i get it back, can I simply use the nandroid backup I had made to restore everything once I have re-rooted?
Thanks
Manny
Click to expand...
Click to collapse
Yep, ofcourse you can.
To be honest you need to re-lock your bootloader also.
And hopefully your lucky enough to be one of the people that gets a warranty fix even though your unlocked and rooted.
As many people get turned away.
Wilks3y said:
Yep, ofcourse you can.
To be honest you need to re-lock your bootloader also.
And hopefully your lucky enough to be one of the people that gets a warranty fix even though your unlocked and rooted.
As many people get turned away.
Click to expand...
Click to collapse
Ok, thanks, its worth a try
I made a nandroid backup of my stock rom and also have the boot.img for the stock rom. I assume that if I flash these 2 first and then lock the bootloader? Is that correct?
if it is correct - is it simple to lock the bootloader?
mannysroot said:
Ok, thanks, its worth a try
I made a nandroid backup of my stock rom and also have the boot.img for the stock rom. I assume that if I flash these 2 first and then lock the bootloader? Is that correct?
if it is correct - is it simple to lock the bootloader?
Click to expand...
Click to collapse
Hi, yeah thats correct mate.
Easiest way is to flash the correct RUU for you phone. Im sorry but I don't know how to get the correct RUU perhaps someone else could help.
What I do know is that you can never fully "lock" the bootloader again, it will say "Re-Locked" and not "Locked" all you can do is hope they do not check the bootloader.
Hope this helps
Wilks3y said:
Hi, yeah thats correct mate.
Easiest way is to flash the correct RUU for you phone. Im sorry but I don't know how to get the correct RUU perhaps someone else could help.
What I do know is that you can never fully "lock" the bootloader again, it will say "Re-Locked" and not "Locked" all you can do is hope they do not check the bootloader.
Hope this helps
Click to expand...
Click to collapse
If they check it and see it says relocked and then refuse to repair it is the same as me leaving it unlocked?? So i may as well leave it as it is?
Thanks
Manny
mannysroot said:
If they check it and see it says relocked and then refuse to repair it is the same as me leaving it unlocked?? So i may as well leave it as it is?
Thanks
Manny
Click to expand...
Click to collapse
TO be honest yeah, your right you may as well leave it as unlocked.
But definately return it to stock as much as poss, using the RUU or flashing the stock images etc.
Hope this helps
Wilks3y said:
TO be honest yeah, your right you may as well leave it as unlocked.
But definately return it to stock as much as poss, using the RUU or flashing the stock images etc.
Hope this helps
Click to expand...
Click to collapse
ok cool, in that case will just flash the nandroid back up of the stock img and the boot.img and leaver the bootloader unlocked - should be sufficient. should i also uninstall the clockwork mod etc?
mannysroot said:
ok cool, in that case will just flash the nandroid back up of the stock img and the boot.img and leaver the bootloader unlocked - should be sufficient. should i also uninstall the clockwork mod etc?
Click to expand...
Click to collapse
Definately, if they boot the phone and see CWM, TWRP, Titanium, SuperSU/SuperUSer they'll know straight away you are rooted.
Remove anything you possibly can that will identify a rooted unit.
Wilks3y said:
Definately, if they boot the phone and see CWM, TWRP, Titanium, SuperSU/SuperUSer they'll know straight away you are rooted.
Remove anything you possibly can that will identify a rooted unit.
Click to expand...
Click to collapse
silly question - i know what the rest are but what is TWRP?
mannysroot said:
silly question - i know what the rest are but what is TWRP?
Click to expand...
Click to collapse
Just another CWM mate.
I sent mine off for repair yesterday. The bootloader is relocked but everything else is completely stock, we'll see how it goes
Michealtbh said:
I sent mine off for repair yesterday. The bootloader is relocked but everything else is completely stock, we'll see how it goes
Click to expand...
Click to collapse
hi
if you dont mind could you update to let me know how u got on?
also how long did they say before you should get it back etc?
thanks
manny
mannysroot said:
hi
if you dont mind could you update to let me know how u got on?
also how long did they say before you should get it back etc?
thanks
manny
Click to expand...
Click to collapse
Well they haven't even received it yet, since it was only sent on Thursday. I think they said it could take up to 7 working days
Michealtbh said:
Well they haven't even received it yet, since it was only sent on Thursday. I think they said it could take up to 7 working days
Click to expand...
Click to collapse
HI
Any news on your repair?
Thanks
Manny
mannysroot said:
HI
Any news on your repair?
Thanks
Manny
Click to expand...
Click to collapse
Using their repair tracking page, the current status is "in repair" so it's looking good. The status just changed an hour ago though so there's still plenty of time for them to call with bad news.
mannysroot said:
HI
Any news on your repair?
Thanks
Manny
Click to expand...
Click to collapse
Got my tracking number so it looks like it's been fixed
Warranty VOID?
I needed to send my phone in, but I don't have the sticker on the back, or the box, and there's no way for me to get to the settings on the phone, because the screen stopped working.
Will HTC still be able to service my phone, or is the warranty considered void?
gtmaster303 said:
I needed to send my phone in, but I don't have the sticker on the back, or the box, and there's no way for me to get to the settings on the phone, because the screen stopped working.
Will HTC still be able to service my phone, or is the warranty considered void?
Click to expand...
Click to collapse
if you are looking for your serial number i think its engraved on the micro-sim tray
HTC Repair SUCKS
mannysroot said:
hi
if you dont mind could you update to let me know how u got on?
also how long did they say before you should get it back etc?
thanks
manny
Click to expand...
Click to collapse
HTC repair is bull**** just for the record. I have 4G Slides on the rest of my lines, ALL of which had to be sent in.
2 of those phones took nearly 45 [FORTY FIVE] days to get back to me. Apparently there was a hold for parts coming in from Taiwan. They wouldn't tell me which parts. They wouldn't even give me an estimate time. HTC didn't apologize or update me on my repair. I found all this out after numerous calls day after day.
But if you thought that was bad service, you'll love this...
The third phone was sent out and came back fairly quickly. Within a week. I was so happy to get my phone back.
Opened the box and GUESS WHAT?
HTC SENT ME THE WRONG PHONE
They sent me a completely different phone for a different carrier (HTC Evo 4G for Sprint). It was very beat up as well.
I swear, if it wasn't for their designs (which I love dearly) I would've dropped the company by now...
Sorry for the rant/threadjack. Thought you guys would like to hear a horror story. I'm done
does anyone know how to remove the super su app and the clockwork recovery? everything else is now back to stock as i did a nandroid back up immediately after rooting initially
thanks
manny

Return to stock

I rooted my phone and flashed some custom rom.
It's 1 year the usb port is not working anymore and now I want to repair the phone (still in warranty) so I'll send it at HTC service shop. I don't wanna have problems with the warranty, it's only an hardware problem, so I want to go back to stock beacuse they HAVE TO fix my problem, even if the problem is not related with the root.
Is there a way to return to stock not using the usb port but only the SD card?
I'd want to be more stock as possible, so first I have to find the stock rom (and I think I can't use the RUUs because of the USB not working).
Then I should return to stock recovery and to stock bootloader, but I totally don't know how to do it.
Please help me, I don't want to change phone, I love my WFS...Thanks!
Andrea D said:
I rooted my phone and flashed some custom rom.
It's 1 year the usb port is not working anymore and now I want to repair the phone (still in warranty) so I'll send it at HTC service shop. I don't wanna have problems with the warranty, it's only an hardware problem, so I want to go back to stock beacuse they HAVE TO fix my problem, even if the problem is not related with the root.
Is there a way to return to stock not using the usb port but only the SD card?
I'd want to be more stock as possible, so first I have to find the stock rom (and I think I can't use the RUUs because of the USB not working).
Then I should return to stock recovery and to stock bootloader, but I totally don't know how to do it.
Please help me, I don't want to change phone, I love my WFS...Thanks!
Click to expand...
Click to collapse
"still in warranty" u lost when u unlock bootloader Sorry u try find other service, or servicer where work ur good friends
Due it is a hardware related problem HTC should repair the USB port. If your device is a European one you can flash a tool by theq86 to lock your bootloader then flash when you are on cm Rom stock recovery then flash crossfire77 perfectly stock not even rooted Rom.
Sent from my HTC Wildfire S using CM10
Kevinjoa said:
Due it is a hardware related problem HTC should repair the USB port. If your device is a European one you can flash a tool by theq86 to lock your bootloader then flash when you are on cm Rom stock recovery then flash crossfire77 perfectly stock not even rooted Rom.
Sent from my HTC Wildfire S using CM10
Click to expand...
Click to collapse
Thank you very much.
Yeah I asked directly to HTC assistance service before it and they should fix the hardware problem.
Do you know where can i download the stock recovery?
Thanks again
crossfire77 said:
you can check with ruu(in android developement thread,there is third thread by jmztaylor) there you can find ruu and then extract recovery from it.
Click to expand...
Click to collapse
Download ur phone's specific RUU & xtract recovery from it

unroot an return phone to out the box state

hi guys/girls , back again as still not any further along with getting my phone back to stock condition ... it was rooted by a friend and dnt think it was done correctly , now I cannot get superSU OFF MY HTC ONE , I am in the UK and my carrier is o2 ...I want to unroot an relock bootloader can someone please help me as I need to take phone in for repairs .... any help would be very much appreciated
cptheboy said:
hi guys/girls , back again as still not any further along with getting my phone back to stock condition ... it was rooted by a friend and dnt think it was done correctly , now I cannot get superSU OFF MY HTC ONE , I am in the UK and my carrier is o2 ...I want to unroot an relock bootloader can someone please help me as I need to take phone in for repairs .... any help would be very much appreciated
Click to expand...
Click to collapse
Hi!
I supose you know the basics.
Tou need:
- a stock rom for your device
- the bootloader
Flash you device with Odin in both cases.
1- flash the stock rom
2- flash the bootloader
3- using the bootloader, flash SU
then reboot, and now you have two option, you can wait Play store detects the update or you can open SU
The SU app ask you for an update, you tell yes, of course.
The Su app ask for two methods os installation, you select Normal
Hope this helps you, else, always you can put a stock rom and try something else.

[Q] Radio and OpenDSP have "INVALID-VER-INFO" beside them. Is this normal? Need help

[Q] Radio and OpenDSP have "INVALID-VER-INFO" beside them. Is this normal? Need help
I just recently purchased the m8. I did lots of research learning everything I could before doing any modding. So today I decided to unlock my boot-loader so it was my first time getting into recovery. But when I get into recovery I see both radio and OpenDSP have "INVALID-VER-INFO" beside them. Its never been modified and I got it from t mobile and was the first to open the device. Not a second hand phone. Is this normal? I've been googling for hours and cant find any information. Its been sort of difficult getting any help in the htc M8 help threads honestly. If anyone can shed any information I would greatly appreciate it. I haven't noticed any thing wrong with my phone out of the box and everything about the functionality of the phone has been stellar.
ahfu25 said:
I just recently purchased the m8. I did lots of research learning everything I could before doing any modding. So today I decided to unlock my boot-loader so it was my first time getting into recovery. But when I get into recovery I see both radio and OpenDSP have "INVALID-VER-INFO" beside them. Its never been modified and I got it from t mobile and was the first to open the device. Not a second hand phone. Is this normal? I've been googling for hours and cant find any information. Its been sort of difficult getting any help in the htc M8 help threads honestly. If anyone can shed any information I would greatly appreciate it. I haven't noticed any thing wrong with my phone out of the box and everything about the functionality of the phone has been stellar.
Click to expand...
Click to collapse
Is that on the bootloader screen? What are u trying to accomplish?
twinnfamous said:
Is that on the bootloader screen? What are u trying to accomplish?
Click to expand...
Click to collapse
In the bootloader screen it says invalid ver info next to both. I want to know if this is normal on an unmodified device. I dont want to mod my phone with it saying invalid version next to radio and opendsp.
ahfu25 said:
In the bootloader screen it says invalid ver info next to both. I want to know if this is normal on an unmodified device. I dont want to mod my phone with it saying invalid version next to radio and opendsp.
Click to expand...
Click to collapse
I think something is off on that phone. I unlocked and s-offed mine and the only thing different was the os is blank but everything else was fine.
But if u have no actual problems with cell reception or audio then maybe u just need to update the firmware to latest after u s-off and that Will fix u up. More than likely.
Let me know I have done a lot on my phone allready. I even switched it to a dev edition just to get the 4.4.3 firmware and then flashed my backup back to my Rom of choice.
I'll help if I can. I notice there ain't many people helping on this forum there all on the international forum
twinnfamous said:
I think something is off on that phone. I unlocked and s-offed mine and the only thing different was the os is blank but everything else was fine.
But if u have no actual problems with cell reception or audio then maybe u just need to update the firmware to latest after u s-off and that Will fix u up. More than likely.
Let me know I have done a lot on my phone allready. I even switched it to a dev edition just to get the 4.4.3 firmware and then flashed my backup back to my Rom of choice.
I'll help if I can. I notice there ain't many people helping on this forum there all on the international forum
Click to expand...
Click to collapse
I appreciate that. I just didn't want to s-off since I dont do any heavy modding. I was just gonna unlock the boot-loader, install custom recovery root and flash arhd. I don't think this is normal either for a brand new phone that hasn't been touched software wise. I might go exchange it at t mobile. This is my screen
ahfu25 said:
I appreciate that. I just didn't want to s-off since I dont do any heavy modding. I was just gonna unlock the boot-loader, install custom recovery root and flash arhd. I don't think this is normal either for a brand new phone that hasn't been touched software wise. I might go exchange it at t mobile.
Click to expand...
Click to collapse
I understand about the s-off but really it's the best thing to do because if something ever goes wrong there will be nothing stopping u from fixing it.
Also I was gonna suggest taking it back but they might trip on the unlocked bootloader and if u fastboot oem lock it Will say relocked. So they will know. But it's worth a try. T-Mobile doesn't seem like they know anything about technical stuff. so if you try to explain to them they might look at you like they don't know what your talking about.
I seen the picture if it is still locked take it back. And show them
Your firmware is allready the latest so that's a factory f-up.
twinnfamous said:
I understand about the s-off but really it's the best thing to do because if something ever goes wrong there will be nothing stopping u from fixing it.
Also I was gonna suggest taking it back but they might trip on the unlocked bootloader and if u fastboot oem lock it Will say relocked. So they will know. But it's worth a try. T-Mobile doesn't seem like they know anything about technical stuff. so if you try to explain to them they might look at you like they don't know what your talking about.
I seen the picture if it is still locked take it back. And show them
Your firmware is allready the latest so that's a factory f-up.
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How would they know the bootloader is unlocked at the tmobile store? Would they check on that before exchanging the device?
ahfu25 said:
How would they know the bootloader is unlocked at the tmobile store? Would they check on that before exchanging the device?
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More than likely. I got charged 50 bucks one time and I couldn't even fight it because they sent it in and my Bill went up I wondered why so I asked and they said because of modifications all they did was exchange it but I still had to pay. Try it or relock it and do the ruu for that firmware. And see if it will take off the tampered flag and fix the ver info
twinnfamous said:
More than likely. I got charged 50 bucks one time and I couldn't even fight it because they sent it in and my Bill went up I wondered why so I asked and they said because of modifications all they did was exchange it but I still had to pay. Try it or relock it and do the ruu for that firmware. And see if it will take off the tampered flag and fix the ver info
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I dont have a tampered flag in bootloader. Just "Unlocked"
ahfu25 said:
I dont have a tampered flag in bootloader. Just "Unlocked"
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So then u never flashed recovery yet. So u should try to take it back.
If they are tripping just tell them the facts that the software was not properly installed on device.
twinnfamous said:
So then u never flashed recovery yet. So u should try to take it back.
If they are tripping just tell them the facts that the software was not properly installed on device.
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whats that RUU you mentioned? Is there one specifically for the tmobile version that I can flash via stock recovery?
ahfu25 said:
whats that RUU you mentioned? Is there one specifically for the tmobile version that I can flash via stock recovery?
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Sorry about taking a while.
Here's the link to what u will need http://forum.xda-developers.com/showthread.php?t=2754063
twinnfamous said:
Sorry about taking a while.
Here's the link to what u will need http://forum.xda-developers.com/showthread.php?t=2754063
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No apology needed. Thank you for helping me out. I was able to s-off and get everything back to stock. Boot loader locked not "relocked" , s-on, unrooted. But the "invalid version" message was still there. I just came back from the tmobile store and they ran some diagnostics and said there was a problem with the software. They exchanged it for me and I checked it before I left the store and this one is perfect. I even asked for them to run the same diagnostics and everything checked out fine. I'm gonna do even a little more research before modding this one. I'm a little nervous now ..lol....but again thank you!!! I really love the M8. I came from the galaxy note 3 from att and sadly att locks the boot-loader on it. I love the note 3 just not on AT&T. I'm trying to sell my AT&T note 3 to buy a tmo version.
ahfu25 said:
No apology needed. Thank you for helping me out. I was able to s-off and get everything back to stock. Boot loader locked not "relocked" , s-on, unrooted. But the "invalid version" message was still there. I just came back from the tmobile store and they ran some diagnostics and said there was a problem with the software. They exchanged it for me and I checked it before I left the store and this one is perfect. I even asked for them to run the same diagnostics and everything checked out fine. I'm gonna do even a little more research before modding this one. I'm a little nervous now ..lol....but again thank you!!! I really love the M8. I came from the galaxy note 3 from att and sadly att locks the boot-loader on it. I love the note 3 just not on AT&T. I'm trying to sell my AT&T note 3 to buy a tmo version.
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That's great problem solved.
now u know u got a good device.
I love the m8 too. I got mine first day it came out at T-Mobile.
First thing I did was unlock and s-off then recovery and root. Till some roms came out then I went to Bad Seed Customs Rom and that's it.
I've tried a lot of the roms even the new stock with elementalx kernel will last all day.
There's a whole lot u can do but most of the info is in the international forum.
Anyways glad I could help.
twinnfamous said:
That's great problem solved.
now u know u got a good device.
I love the m8 too. I got mine first day it came out at T-Mobile.
First thing I did was unlock and s-off then recovery and root. Till some roms came out then I went to Bad Seed Customs Rom and that's it.
I've tried a lot of the roms even the new stock with elementalx kernel will last all day.
There's a whole lot u can do but most of the info is in the international forum.
Anyways glad I could help.
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Weird bro...now I go into boot loader with this phone and I'm getting the invalid ver message again. I'm still unmodified with bootloader still locked. I haven't even connected the phone to my computer yet.
ahfu25 said:
Weird bro...now I go into boot loader with this phone and I'm getting the invalid ver message again. I'm still unmodified with bootloader still locked. I haven't even connected the phone to my computer yet.
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That's crazy what are you gonna do?
twinnfamous said:
That's crazy what are you gonna do?
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Lol....I'm gonna keep it. I think it's software related. Nothing wrong functionality wise just like the other one. And I went to a different tmobile store for inventory purposes and lessen the chances of me getting a bad phone. Like I said I checked it at the store it didn't have that message. And they ran diagnostics and it read clean. I'm just gonna flash away lol
ahfu25 said:
Lol....I'm gonna keep it. I think it's software related. Nothing wrong functionality wise just like the other one. And I went to a different tmobile store for inventory purposes and lessen the chances of me getting a bad phone. Like I said I checked it at the store it didn't have that message. And they ran diagnostics and it read clean. I'm just gonna flash away lol
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That's cool. I would do the same thing. Have a great time
twinnfamous said:
That's cool. I would do the same thing. Have a great time
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Some research needs to be done to figure it out. I know I'm not the only one
ahfu25 said:
Some research needs to be done to figure it out. I know I'm not the only one
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Probably not but everybody just gets to unlocking and s-offing so fast they probably don't notice.
It's probably just the ones coming with that firmware out of the box.
When I got mine it had a different version.

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