Hi there, I have a HTC one m7, recently there has been an issue where the phone would switch itself off while sitting on the desk etc. then i wouldn't be able to power it back up (even while holding power + vol down). I would need to plug in a usb cable in order to get it working again. once it boots, I can disconnect the charger and use it for the rest of the day.
upon inspecting the issue, it appears that applying any sort of pressure (where the HTC logo is on the back) or shaking the phone around, will instantly have it turn off. Any ideas?
Sounds like the battery may not be secured properly, or there is a short somewhere.
h00sethem00se said:
Hi there, I have a HTC one m7, recently there has been an issue where the phone would switch itself off while sitting on the desk etc. then i wouldn't be able to power it back up (even while holding power + vol down). I would need to plug in a usb cable in order to get it working again. once it boots, I can disconnect the charger and use it for the rest of the day.
upon inspecting the issue, it appears that applying any sort of pressure (where the HTC logo is on the back) or shaking the phone around, will instantly have it turn off. Any ideas?
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Click to collapse
This sounds like a hardware issue that needs addressed byHTC or verizon (swap). I wouldn't suggest taking it apart yourself to fix it.
Related
I recently got my wife an Excalibur (I've been cooking/flashing Kaiser Roms for a while) and unlocked/upgraded it without issue.
She's been using the phone several weeks, until the following series of symptoms began:
1. Phone shuts down several seconds after booting up - sometimes with shutdown screen/noise, sometimes without.
2. Phone will not boot up again until battery is removed and reinserted, at which point it automatically boots (without depressing power button).
3. Phone shows full battery and charging light indicates charging while on, but will not appear again after shut down.
4. Phone will NOT hard reset using soft-keys + power, or enter bootloader using camera button, and thus cannot be hard-reset or re-flashed.
The only (non-ruining) possibility I can think of, which I'll look into, is mis-sensing the power button permanently depressed (which may initiate shut down after boot-up and prevent bootloader/hard reset?).
That, or some bizarre hardware/power issue.
Any ideas?
Thanks for any help...
I'd buy "borrow if can" a branded battery like simplo and see if you have a battery issue?
Also worth considering is the charger what happens when plug in via USB?
Hey guys
a friend of mine tried to charge his TD from his PS3's USB port. Sadly, this has ment that the screen will now not work at all - completley dead. The phone however, does appear to be working properly but there is no way to confirm this (i.e. it will vibrate etc and make various sounds). It also doesn't seem to respond when plugged in to a PC's USB port.
I've tried a hard reset but this doesn't seem to do anything....
Any ideas?
I charge it off the PS3 all the time; it's only a standard-power USB port so it's not the problem, it's your phone.
Try the following:
- Remove the battery and drain residual power by holding the power button for a few seconds. Leave for a few minutes.
- Plug in to an AC power source, wait 30 seconds, and try turning it on.
- Try going into bootloader (hold vol. down on boot). If you get there, reflash a stock ROM (including radio) and try again.
- Do you feel the vibration on power up? If not, the screen is not the problem.
- If it is the screen, wait until you know it is turned on, then put light pressure in various places on and around the screen. If it flickers at any point, it's a hardware problem.
- If you really can't get anything done, you'll have to take it to a repair shop and get a diagnosis or call HTC / your provider / your insurer.
All the best
I had my phone sitting on my desk, pressed the power button to check the time, and set it on the desk again. Suddenly, I felt it start vibrating over and over and over, and when I pick it up to check what's going on, I see it's stuck on a restart loop. The phone turns on, the "HTC Quietly Brilliant" logo appears for about two seconds, and it turns off, again and again. The same thing happens with the phone connected to a charger, and if I press power+vol down when it's turning on, I get to the bootloader screen, and it shuts down again (can't scroll through the options using the vol keys). The phone is running on the stock ROM, and I did the OTA update like three months ago. Any thoughts on what's going on would be greatly appreciated.
Bushido19 said:
I had my phone sitting on my desk, pressed the power button to check the time, and set it on the desk again. Suddenly, I felt it start vibrating over and over and over, and when I pick it up to check what's going on, I see it's stuck on a restart loop. The phone turns on, the "HTC Quietly Brilliant" logo appears for about two seconds, and it turns off, again and again. The same thing happens with the phone connected to a charger, and if I press power+vol down when it's turning on, I get to the bootloader screen, and it shuts down again (can't scroll through the options using the vol keys). The phone is running on the stock ROM, and I did the OTA update like three months ago. Any thoughts on what's going on would be greatly appreciated.
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Click to collapse
your power button is stuck in press position try press it to release it
The button seems to be fine. It doesn't feel stuck, and has a normal clicky sound. I tapped on it, and wiggled it a bit, and the same thing keeps happening.
Bushido19 said:
The button seems to be fine. It doesn't feel stuck, and has a normal clicky sound. I tapped on it, and wiggled it a bit, and the same thing keeps happening.
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yes the button it self is ok but the back side is stuck try hit the phone near to power button with the hand to release it
Either the button is stuck or your power flex cable has malfunctioned. Power Flex Cable can be replaced and should solve this problem - see the below thread I made some time ago regarding this:
http://forum.xda-developers.com/showthread.php?t=2638916
My issue was water damage but would cover any damage to the power flex cable.
I hope I'm posting this in the right place but I'm desperate for help.
My phone, HTC 10, froze and then the screen turned off while I was taking a picture.
The charge should have been around 80%.
Symptoms:
The screen is unresponsive.
Couldn't get the home button/finger print sensor to turn the screen on.
Couldn't get the power button to turn the screen on.
A call to my phone could not reach my number as well.
When plugged in to a wall charger or laptop no indicator light turns on.
When connected to a laptop, the laptop makes that connection noise and a long name with QualComm in it shows up.
Tried Power Button + Volume Up for 10 seconds but didn't get any result.
Side note:
The power button was a little faulty before as well.
You have to squeeze it a certain way to make it work.
I need to somehow restart my phone. Any ideas?
PointOfViewGun said:
I hope I'm posting this in the right place but I'm desperate for help.
My phone, HTC 10, froze and then the screen turned off while I was taking a picture.
The charge should have been around 80%.
Symptoms:
The screen is unresponsive.
Couldn't get the home button/finger print sensor to turn the screen on.
Couldn't get the power button to turn the screen on.
A call to my phone could not reach my number as well.
When plugged in to a wall charger or laptop no indicator light turns on.
When connected to a laptop, the laptop makes that connection noise and a long name with QualComm in it shows up.
Tried Power Button + Volume Up for 10 seconds but didn't get any result.
Side note:
The power button was a little faulty before as well.
You have to squeeze it a certain way to make it work.
I need to somehow restart my phone. Any ideas?
Click to expand...
Click to collapse
Try to clean all buttons really well, if it keeps failing to boot and the phone is still recognized as Qualcomm it's probably bricked.
Simple explanation of the word bricked :
When the phone doesn't boot, when you can't access the bootloader, download mode or recovery it's bricked!
Mr Hofs said:
Try to clean all buttons really well, if it keeps failing to boot and the phone is still recognized as Qualcomm it's probably bricked.
Simple explanation of the word bricked :
When the phone doesn't boot, when you can't access the bootloader, download mode or recovery it's bricked!
Click to expand...
Click to collapse
Strange turn of events: I plugged the phone to my laptop because I read somewhere that it drains the battery. Just for the kicks, after a few hours, I unplugged and re-plugged my phone. Suddenly, there was light. The battery light came back. I immediately switched to the wall charger and once I did that the battery icon appeared showing 1%. Now, it's peacefully charging away. Will see if it actually turns on later on once it's charged about half an hour.
Hi,
Here's the backstory, I was using the phone normally and suddenly the volume slider went down like the button was pressed and the touch screen stopped responding. I held the power button to shut down the phone and it couldn't boot again. Before it happened the phone had been working without issue.
What happens:
- When the battery is low and I unplug it or hold the power button for a few seconds, the battery icon appears
- When the battery is charged or it is plugged, I hold the power button and it will only vibrate after 30 seconds
So the screen, battery and buttons work. I tried plugging the phone to my PC but it's not detected, the OS doesn't begin to boot. I tried all possible combinations of power and volume buttons.
Would this be a mobo short, and would it be repairable? I've bought the phone second hand so I have no warranty AFAIK. I've moved to the P2XL but would love to get the PXL working and get my GF away from Apple, she's ready, lol.
Any experience with this issue?
had a similar issue with my htc M7 so idk if it will work or if you tried it but follow these steps:
https://www.wikihow.tech/Turn-on-an-HTC-Phone
SynisterWolf said:
had a similar issue with my htc M7 so idk if it will work or if you tried it but follow these steps:
https://www.wikihow.tech/Turn-on-an-HTC-Phone
Click to expand...
Click to collapse
Thanks for the response, I tried and it doesn't work unfortunately