I hope I'm posting this in the right place but I'm desperate for help.
My phone, HTC 10, froze and then the screen turned off while I was taking a picture.
The charge should have been around 80%.
Symptoms:
The screen is unresponsive.
Couldn't get the home button/finger print sensor to turn the screen on.
Couldn't get the power button to turn the screen on.
A call to my phone could not reach my number as well.
When plugged in to a wall charger or laptop no indicator light turns on.
When connected to a laptop, the laptop makes that connection noise and a long name with QualComm in it shows up.
Tried Power Button + Volume Up for 10 seconds but didn't get any result.
Side note:
The power button was a little faulty before as well.
You have to squeeze it a certain way to make it work.
I need to somehow restart my phone. Any ideas?
PointOfViewGun said:
I hope I'm posting this in the right place but I'm desperate for help.
My phone, HTC 10, froze and then the screen turned off while I was taking a picture.
The charge should have been around 80%.
Symptoms:
The screen is unresponsive.
Couldn't get the home button/finger print sensor to turn the screen on.
Couldn't get the power button to turn the screen on.
A call to my phone could not reach my number as well.
When plugged in to a wall charger or laptop no indicator light turns on.
When connected to a laptop, the laptop makes that connection noise and a long name with QualComm in it shows up.
Tried Power Button + Volume Up for 10 seconds but didn't get any result.
Side note:
The power button was a little faulty before as well.
You have to squeeze it a certain way to make it work.
I need to somehow restart my phone. Any ideas?
Click to expand...
Click to collapse
Try to clean all buttons really well, if it keeps failing to boot and the phone is still recognized as Qualcomm it's probably bricked.
Simple explanation of the word bricked :
When the phone doesn't boot, when you can't access the bootloader, download mode or recovery it's bricked!
Mr Hofs said:
Try to clean all buttons really well, if it keeps failing to boot and the phone is still recognized as Qualcomm it's probably bricked.
Simple explanation of the word bricked :
When the phone doesn't boot, when you can't access the bootloader, download mode or recovery it's bricked!
Click to expand...
Click to collapse
Strange turn of events: I plugged the phone to my laptop because I read somewhere that it drains the battery. Just for the kicks, after a few hours, I unplugged and re-plugged my phone. Suddenly, there was light. The battery light came back. I immediately switched to the wall charger and once I did that the battery icon appeared showing 1%. Now, it's peacefully charging away. Will see if it actually turns on later on once it's charged about half an hour.
Related
Hello,
I'm a new user and this is my first post here. I felt the need to "contribute" with my somewhat of a unique case.
I bought the Xperia SL 48h ago, and managed to "brick" it. The phone just died on me during regular use, I was in astro manager at the moment of the brick, the screen gradually turned off, and the phone became unresponsive soon afterwards. It didn't react when I plugged in the charger or when I connected it to my pc, the LED was dead, power + vol up button combo was also useless, and the pc saw my device as "QHSUSB_DLOAD".
I managed to solve this issue by holding power + vol up button combination for four (4!) minutes. I didn't really have a stopwatch, but I was in the bus on road to the store to return the phone, and just thought I might give persistence and stubbornness a chance. Three bus stops later, the phone vibrates and just turns on normally, like nothing happened.
I don't know how bugs like this occur, nor do I know how to prevent them; I am going to pretend this was just a work of gremlins.
Bottom line - if power on + vol up button combo didn't work for you for a 5 second, 10 second or a 30 second time-span, hold them buttons for a couple of minutes and pray that it works. I hope this helps someone.
Best regards
Did it have enough charge?
Sent from my LT26i using xda app-developers app
Seems your phone got stuck and turned the screen off.
Holding power+volume Up forces it to shutdown without messing with the battery-removal.
So you might have been able to restart it successfully.
bluechelsea said:
Did it have enough charge?
Click to expand...
Click to collapse
The battery was at 14% at the time of power+vol up wake up. I didn't charge it though, I plugged in the charger just to see if there was a LED on, but there wasn't any LED response whatsoever.
razormc said:
Seems your phone got stuck and turned the screen off. Holding power+volume Up forces it to shutdown without messing with the battery-removal.
So you might have been able to restart it successfully.
Click to expand...
Click to collapse
That must be it. At the moment of the brick, screen gradually turned off, with darker colors becoming instantly black, and brigther colors getting a yellow tint just before everything vanished from the screen. Thing is though, the phone didn't react to the power+vol up combo right away, but two hours later and almost four minutes of holding the buttons.
One more thing that I noticed was, when the phone was connected to my pc, if I held the power+vol up, the pc would add/remove my hardware in a cycle, or at least play the sound of a device connected/disconnected. The phone still remained dead, but returned later for a miraculous wake up.
sl0e said:
...
One more thing that I noticed was, when the phone was connected to my pc, if I held the power+vol up, the pc would add/remove my hardware in a cycle, or at least play the sound of a device connected/disconnected. The phone still remained dead, but returned later for a miraculous wake up.
Click to expand...
Click to collapse
I'm not an expert, but this is probably your phone entering fastboot mode and then being disconnected due to incorrect drivers on the PC.
Glad your phone came back though. Comatose phones are terrifying, no?
razormc said:
I'm not an expert, but this is probably your phone entering fastboot mode and then being disconnected due to incorrect drivers on the PC.
Glad your phone came back though. Comatose phones are terrifying, no?
Click to expand...
Click to collapse
I'm not out of the woods yet.
Got myself a second brick, and I've been trying to work it out for the past 24+ hours. I won't post about it on this thread, I've posted here: http://forum.xda-developers.com/showpost.php?p=39847797&postcount=532 , but I will report back with any advancements on the matter.
Hi everyone,
As the title says, my phone simply will not boot past the samsung logo. I insert the battery, a few seconds later there is a vibration. Then the samsung logo appears, and it shuts down. It does not reboot itself; it just suddenly dies. After it the shutdown, all buttons are unresponsive; holding the power button will do nothing.
I have tried plugging in the charger both with and without the battery inside the phone. When I plug in the charger, the red LED that indicates that it is charging turns on. After a few seconds it vibrates, then almost immediately the red LED light flickers off, and everything is just as unresponsive as before. Leaving the charger inside will yield no results or change.
I have tried to turn my phone on with the battery and charger plug into the phone with a few variations. First, charger first, then battery. The battery is inserted within a second or two of plugging in the charger. The red LED light appears, then the light turns off right before the vibration. The screen shows the battery logo that indicates the phone is charging. This image appears for a few seconds, then it becomes unresponsive as before. Second, battery first, then charger. There are two more variations for this. One is battery, then plugging in the charger right after the battery is put in (before the vibration is felt). After the vibration, the battery logo appears for a few seconds before it shuts down and becomes unresponsive again. The second variation is: battery first, then vibration, then right after the charger. Same result as before.
I have also tried to remove both sim card and sd card. No avail.
I have tried to boot it into recovery mode, as well as download mode. Nevertheless, the phone will shut down before getting into any menus.
I have tried to tap the power button multiple times in case the power button and home button were stuck or jammed. However, I doubt this is the problem.
My computer will not recognize my phone, since I cannot boot it past the samsung logo.
I have tried using different batteries, same issue.
I am aware that a factory reset may be an option that I may have to take, but I have some important data on my phone that is not backed up, and I would very much prefer not to lose it all. I would appreciate any insight on how to fix my problem.
Thanks!
Mine was doing this for a bit until I realized my power button was stuck. The button seemed to press fine and all and looked fine physically, but the contact was somehow stuck. Take apart the phone, direct some compressed air into it using the little 'straw' for the nozzle to focus it... Also try pressing the button a bunch of times hard, etc. And see if that helps.
invario said:
Mine was doing this for a bit until I realized my power button was stuck. The button seemed to press fine and all and looked fine physically, but the contact was somehow stuck. Take apart the phone, direct some compressed air into it using the little 'straw' for the nozzle to focus it... Also try pressing the button a bunch of times hard, etc. And see if that helps.
Click to expand...
Click to collapse
Fixed it! Opened it up, jiggled around with the power button stuff. I had no idea what I was doing. I blew, with my mouth, really hard on it. Now it works. laaaaaaaaaaaaaaaaaaaaawwwwwwwwwll
You helped! Thankyou
Now would be a good time to backup that important data. A lot of the time, that's is just a temporary fix and it may happen again.
Sent from my SAMSUNG-SGH-T999 using Tapatalk
Hello,
I am having an issue with my S 3. It is not booting up as it should. The model is SGH-1747M.
I have tried the following and have had the following results:
1) The phone is non-responsive when attempting to power it on with the power button.
2) If I remove the battery, with the phone not plugged in, and then put the battery back in, the phone begins to power on by itself. It vibrates once and then loads to the Samsung screen and then goes off.
3) If I plug the phone in without the battery, the phone vibrates once and the red charging light comes on but then goes off after a couple seconds.
4) If I plug the phone in without the battery, and then insert the battery as soon as the red light comes on, the charging screen comes on but then the phone goes off after a couple seconds.
5) If I put the battery in with the phone unplugged and hold Volume Down, Power and the Home Button, the phone boots to the screen where you can push up on volume to flash new firmware. If I stay on this screen without pressing anything, the phone turns off after a couple seconds. If I push up on the power button, it goes to the screen with the green android man but then turns off after a couple seconds.
6) If I put the battery in with the phone unplugged and hole Volume Up, Power and Home and then release them on the Samsung screen, blue writing pops up in the top left corner (I couldn’t read quick enough what it says) while still on the Samsung screen and then it loads to a screen saying Samsung Galaxy S III and then the phone turns off.
These problems started when I attempted to connect my phone to my laptop to transfer songs over to it. I connected the phone and the battery was charging, but it wasn’t showing up as connected on my laptop. So, I turned the phone off to restart it but when I went to turn it back on, these issues started.
The phone was rooted and has been for the last 7 months without any changes to the firmware or updates to the firmware in that time period and has not encountered any problems prior. I’m not sure what firmware the phone was on prior to this.
If anyone could offer any assistance with this it would be greatly appreciated.
Thank you in advance.
Hi,
I'm no expert, but it looks like a faulty/stuck power button. It's normal for the phone not to completely boot up when it is powered off and then plugged in to USB. But it is not normal for the phone to reboot itself when in recovery or in Android. That's why I think the power switch might be the cause.
Hi. So after a long wait I got my Zenfone 2 ZE551ML today. The first thing I did was turning it on and it turned on normally, then I proceeded to make the initial setup (logging into google account, etc) without any problems. Then after about 10 minutes of use the phone suddenly turned off with the battery being at around 35% and didn't want to turn on again. I read that old firmware (like the one that comes default with the phone) had battery display errors so I thought the phone had run out of battery, so I charged it for 8 full hours and I unplugged it now. To my surprise the phone is not turning on either. The only way I can make the screen show something is by connecting it to the charger, it vibrates and displays a white battery icon, eventually changing to fully green (fully charged battery, the green led indicator also appears) only to disappear like 3 seconds after. Can't turn the phone on while charged and can't even make the phone show the battery icon again (unless I unplug and plug again, repeating the cycle). So, what can I do to turn it on?
Thanks in advance.
xzifi said:
Hi. So after a long wait I got my Zenfone 2 ZE551ML today. The first thing I did was turning it on and it turned on normally, then I proceeded to make the initial setup (logging into google account, etc) without any problems. Then after about 10 minutes of use the phone suddenly turned off with the battery being at around 35% and didn't want to turn on again. I read that old firmware (like the one that comes default with the phone) had battery display errors so I thought the phone had run out of battery, so I charged it for 8 full hours and I unplugged it now. To my surprise the phone is not turning on either. The only way I can make the screen show something is by connecting it to the charger, it vibrates and displays a white battery icon, eventually changing to fully green (fully charged battery, the green led indicator also appears) only to disappear like 3 seconds after. Can't turn the phone on while charged and can't even make the phone show the battery icon again (unless I unplug and plug again, repeating the cycle). So, what can I do to turn it on?
Thanks in advance.
Click to expand...
Click to collapse
I have a feeling that you did not hold the power button long enough. Disconnect the charger first, and wait for about 10 seconds. Then, hold the power button for at least 6 seconds. The phone should then vibrate and then you may release the power button. Other reasons why your phone may not seem to be turning on at all might be due to the back cover not being fully locked in, thus not making any contact with the power on the motherboard itself.
Do report back the results.
Rizzed said:
I have a feeling that you did not hold the power button long enough. Disconnect the charger first, and wait for about 10 seconds. Then, hold the power button for at least 6 seconds. The phone should then vibrate and then you may release the power button. Other reasons why your phone may not seem to be turning on at all might be due to the back cover not being fully locked in, thus not making any contact with the power on the motherboard itself.
Do report back the results.
Click to expand...
Click to collapse
I did. Doesn't work. I also removed the back cover and pressed the power button with nails with no results either. Personally I think there's something to do with the power button as it doesn't even responds while charging (pressing it should display the battery icon) and the only time I could use the phone it didn't work to wake up the phone or setting it to sleep, only double tapping worked. What is strange is that it worked the first time I turned on the phone though.
Are you able to get into FastBoot mode? If so please try performing a hardware reset including wipe cache partition. Please see the following:
http://www.asus.com/us/support/FAQ/1011956/
If you have any questions or concerns please feel free to contact me direct at [email protected]. Please include a link to this review when/if responding.
Sincerely,
Frank
ASUS_USA
I got that several times when connecting my phone to the PC. I removed the back plate and disconnected the battery, after reconnecting phone booted up.
Sent from my ASUS_Z008D using Tapatalk
I am facing same problem.my zf2 power button does not work and unfortunately my mobile switched off.now I m not able to switch on again.nothing happen when I press power button. Is there any other way to switch on ?please suggest me if u get solution
So I had kept my oneplus3 on charge at around 10:00 Pm yesterday and fell asleep. Woke up around 12:00pm to see it was fully charged so I unplugged the charger kept the phone beside me and went to sleep. Today when I woke up I saw that the phone has a black screen and is completely dead. The LED light is not on. Plugged into the charger no response. Tried holding power button ..nothing. No vibrations or home button lights
Currently, there is nothing going on with the phone. No flashes on screen no LED. Absolutely nothing. Tried connecting to laptop (windows 10) dont see anything. It was working perfectly fine last night and i had used it for nothing but music then.
Question is.. is the phone hard bricked or completley bricked? what might be the reason? I searched youtube only to find 1 person with similar problem who had said that he kept the phone for 48 hours and when it was completely discharged he pluged in charger again and it started working.
I am confused. Have a lot of work documents inside and what if it stays the same after 48 hours?
Appreciate any help on the matter
update: Tried plugging in the charger a few min ago. The led turns red and Vibrates. Nothing else
Update 2: so after 24 hours of setting the phone aside. i plugged the charger and it went into charging. But now am facing a new problem. My bootloader is unlocked and the power button is busted hence whenever I press volume down and plug-in the charger it takes me to bootloader warning screen from where either it goes into charge or i press volume key and it goes into option which I again cant select cause power button is busted. Tried holding down the power button and connect to laptop(windows 10) no device detected and it works like normal charging. Tried to charge for a few minutes unpluged charger and start again .. it was stuck on oneplus screen. Any ideas??