LOL @ HTC Repair - Verizon HTC One (M7)

This will be an amusing read for most. Dead pixels not a HW defect.. Purple Camera not a HW defect silly HTC. Phone has been sitting there for 3 days + waiting for repair fail.
Agent
Actually dead pixels, as well as tint on the camera are not always hardware issues. Although they sometimes are, this is not always the case.
1:17:12 PM Customer
i didnt test the camera on that device so not certain if it has purple tint or not
1:17:25 PM Customer
and yeah dead pixels/stuck pixels are hardware manufacturer defects with the panel
1:17:58 PM Agent
I do apologize for any inconvenience or delays. We do try to make our customers happy by processing special request at times. However, this can cause delays in our regular turn around for repairs.
1:18:00 PM Customer
and so is dust under the screen
1:18:07 PM Customer
which I hope is listed in my repair request
1:18:58 PM Agent
I would say this is going to get us no where. I cannot agree with you on this matter. There are things that do seem like obvious hardware defects that are not. At this time the repair center is looking into your request. Once our Tier 2 team has more information you will be contacted.
1:19:18 PM Agent
Both of those items are listed in your complaint.
1:19:46 PM Customer
Well I cant force someone to agree with me about dead/stuck pixels being a hardware issue
1:19:48 PM
Do you have any other questions today that I can answer for you?
1:20:00PM Customer
Nope

Being in the I.T./Helpdesk field myself, if you're needing help, being rude to the tech/customer service rep will not get you anywhere. Agree or disagree. And the things listed COULD absolutely be software related, not hardware.

Soul TKR said:
Being in the I.T./Helpdesk field myself, if you're needing help, being rude to the tech/customer service rep will not get you anywhere. Agree or disagree. And the things listed COULD absolutely be software related, not hardware.
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Click to collapse
Cause dust under the screen totally is a software issue. Highly doubtful that a dead pixel is a software issue as it is a defect in the panel. Just straight up visible blue/white pixels on certain backgrounds as well as a big peice of black dirt under the screen. While a stuck/dead pixel can be fixed by software (very slim chance) it is a HW fault. I'm not talking about seeing pixels/hot spots in my photos btw. The purple tint has been resolved by changing out the camera. There's a thread with other members indicating that is what HTC did to fix the issue.

zetsumeikuro said:
Cause dust under the screen totally is a software issue. Highly doubtful that a dead pixel is a software issue as it is a defect in the panel. Just straight up visible blue/white pixels on certain backgrounds as well as a big peice of black dirt under the screen. While a stuck/dead pixel can be fixed by software (very slim chance) it is a HW fault. I'm not talking about seeing pixels/hot spots in my photos btw. The purple tint has been resolved by changing out the camera. There's a thread with other members indicating that is what HTC did to fix the issue.
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Look at the order of your transcript with the Tech... also note that he said nothing about dust being a software issue. You hadn't gotten to that point yet in your conversation.
Agent
Actually dead pixels, as well as tint on the camera are not always hardware issues. Although they sometimes are, this is not always the case.
1:17:12 PM Customer
i didnt test the camera on that device so not certain if it has purple tint or not
1:17:25 PM Customer
and yeah dead pixels/stuck pixels are hardware manufacturer defects with the panel
1:17:58 PM Agent
I do apologize for any inconvenience or delays. We do try to make our customers happy by processing special request at times. However, this can cause delays in our regular turn around for repairs.
1:18:00 PM Customer
and so is dust under the screen
Click to expand...
Click to collapse
2nd... I never said the dead pixels/camera WASN'T a hardware issue. I just said it was possible it was a software issue. The tech is simply trying to rule out and troubleshoot. Once those problems are ruled out of the equation, then he can move onto the next step. It's the order of operations by which he's probably been trained. Your snotty comments and rudeness aren't going to help you is all I'm saying. If I was that tech I'd tell you to pound sand...
Anytime I have someone that needs help with an issue, I go much further out of my way to help them out if they treated me with respect up front.

Soul TKR said:
Look at the order of your transcript with the Tech... also note that he said nothing about dust being a software issue. You hadn't gotten to that point yet in your conversation.
2nd... I never said the dead pixels/camera WASN'T a hardware issue. I just said it was possible it was a software issue. The tech is simply trying to rule out and troubleshoot. Once those problems are ruled out of the equation, then he can move onto the next step. It's the order of operations by which he's probably been trained. Your snotty comments and rudeness aren't going to help you is all I'm saying. If I was that tech I'd tell you to pound sand...
Anytime I have someone that needs help with an issue, I go much further out of my way to help them out if they treated me with respect up front.
Click to expand...
Click to collapse
Clearly someone is taking this too personally! No crap I never said that the tech said that dust under the screen was a software problem . The chances of dead pixel on a display being a software issue is quite slim and practically next to none. Maybe you're that tech and that's why you're getting so mad . BTW I didn't link the full conversation but the tech was a total ***** to me when I asked for an update for my device status so I returned the favor. I posted cause I found it amusing that they would give some other bs answer. When pretty much it is KNOWN that it is a HW issue in this case with the dead pixels and purple tinted camera. Because they are COMMON HW defects in this phone.

zetsumeikuro said:
Clearly someone is taking this too personally! No crap I never said that the tech said that dust under the screen was a software problem . The chances of dead pixel on a display being a software issue is quite slim and practically next to none. Maybe you're that tech and that's why you're getting so mad . BTW I didn't link the full conversation but the tech was a total ***** to me when I asked for an update for my device status so I returned the favor. I posted cause I found it amusing that they would give some other bs answer. When pretty much it is KNOWN that it is a HW issue in this case with the dead pixels and purple tinted camera. Because they are COMMON HW defects in this phone.
Click to expand...
Click to collapse
My phone works... I chalk this up to user error :laugh:
I kid I kid... well best of luck to you getting it fixed. :fingers-crossed:

Soul TKR said:
My phone works... I chalk this up to user error :laugh:
I kid I kid... well best of luck to you getting it fixed. :fingers-crossed:
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Click to collapse
Thanks <3! Nothing personal against you! Anyone that uses the Picard face palm is okay in my book :highfive:. I do realize that they have to go through all the possibilities and rule them out. I really didn't force my beliefs on the support rep that they were 100% HW issues. I just agreed to disagree and moved on .

zetsumeikuro said:
Thanks <3! Nothing personal against you! Anyone that uses the Picard face palm is okay in my book :highfive:. I do realize that they have to go through all the possibilities and rule them out. I really didn't force my beliefs on the support rep that they were 100% HW issues. I just agreed to disagree and moved on .
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Click to collapse
:highfive:
I never took it personal. You can't do that on Internet Forums these days lol
And likewise

Strange, but I didn't see you were rude... Maybe I am just a jerk! But my feeling is that I am the customer. I never call until I know that I need help and I've researched the hell out of the problem. I always list these steps out to save time. When I am then told that I don't have a case, I get pretty irate. . I stay respectful, but I let them know that I am not happy. From my perspective, it's their job to help me. Having said that, my brother works in Tech support and I know he deals with one idiot after another and can't be easy!
Sent from my HTC6500LVW using XDA Premium HD app

Sheldor1967 said:
Strange, but I didn't see you were rude... Maybe I am just a jerk! But my feeling is that I am the customer. I never call until I know that I need help and I've researched the hell out of the problem. I always list these steps out to save time. When I am then told that I don't have a case, I get pretty irate. . I stay respectful, but I let them know that I am not happy. From my perspective, it's their job to help me. Having said that, my brother works in Tech support and I know he deals with one idiot after another and can't be easy!
Sent from my HTC6500LVW using XDA Premium HD app
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Click to collapse
That's an understatement :lol:
And since I am in the same field I'm probably a little more sensitive to such things... that being said, it gives you a glimpse of the point of view from the other side and something to keep in mind.

zetsumeikuro said:
Cause dust under the screen totally is a software issue. Highly doubtful that a dead pixel is a software issue as it is a defect in the panel. Just straight up visible blue/white pixels on certain backgrounds as well as a big peice of black dirt under the screen. While a stuck/dead pixel can be fixed by software (very slim chance) it is a HW fault. I'm not talking about seeing pixels/hot spots in my photos btw. The purple tint has been resolved by changing out the camera. There's a thread with other members indicating that is what HTC did to fix the issue.
Click to expand...
Click to collapse
i thought kitkat update fixed the dust issue, did you update before sending it in?

Thought kk was suppose to fix the purple tint issue. Guess not as I still have it
Sent from my HTC6500LVW using Tapatalk

Dark Jedi said:
Thought kk was suppose to fix the purple tint issue. Guess not as I still have it
Sent from my HTC6500LVW using Tapatalk
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Click to collapse
Yea, its a known hardware issue. 4.3 was supposed to fix it too. Only way to get it fixed is to send it in to HTC.
Sent from my One using Tapatalk

synisterwolf said:
i thought kitkat update fixed the dust issue, did you update before sending it in?
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Click to collapse
Brb telling HTC to update me to KK right away!

brholt6 said:
Yea, its a known hardware issue. 4.3 was supposed to fix it too. Only way to get it fixed is to send it in to HTC.
Sent from my One using Tapatalk
Click to expand...
Click to collapse
Dark Jedi said:
Thought kk was suppose to fix the purple tint issue. Guess not as I still have it
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
purple tint is a H/W failure, they where hopeful with the 4.3 patch to fix the sensors latency and it helped with some peoples tint but not everyone which makes me think the sensor was over driven till it distorted.

Alls I know is that HTC replaced my camera and the results were amazing!
Sent from my HTC6500LVW using XDA Premium HD app

Sheldor1967 said:
Alls I know is that HTC replaced my camera and the results were amazing!
Sent from my HTC6500LVW using XDA Premium HD app
Click to expand...
Click to collapse
I hear that they replace the camera module and insulate it properly to address the issue. Heat seems to trigger the purple tint in low lightning conditions.

zetsumeikuro said:
I hear that they replace the camera module and insulate it properly to address the issue. Heat seems to trigger the purple tint in low lightning conditions.
Click to expand...
Click to collapse
or heat, that could cause it.

Phone finally went into repair today (after 8 days of just sitting there). I requested they not update my software and fed them the BS "Oh I like my experience as it is". Now to see if they actually do it. I haven't seen much action in the s-off forum lately either .

there used to be an allowed amount of dead pixels before manufacturers would warranty replace a screen, don't know what the rules are anymore. I have 1 dead pixel, but also a phone that the trim is flush and a camera that doesn't turn the pictures funny shades. I can deal with 1 dead pixel.
Some people believe in this unicorn device that will be 100% perfect and will go through replacement after replacement in search of it, only to grow more frustrated. It just ain't worth it.

Related

epson vs nova screen. differences?

I've been reading that there are two different screens being used. One from epson, and one from nova. What are the differences between these screens. Are they both still 16 bit? Is the brightness different? Any other differences?
Is there any way to tell which screen you are getting before you buy? Are evo's still being made with both screens?
Not sure anyone knows the answers to those questions. I have a revision 0003 with a nova screen, and before this fps fix business came up I was happy with the look. The touch input lag concerns me more than the 30 fps thing right now.
how do you check your hardware revision?
Go to settings -> About phone -> Hardware Information, under Hardware Version
0002 = Novatel
0003 = Could be either, you have to run and pipe some log to find out which one you have.
halorin said:
Not sure anyone knows the answers to those questions. I have a revision 0003 with a nova screen, and before this fps fix business came up I was happy with the look. The touch input lag concerns me more than the 30 fps thing right now.
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Click to collapse
Too bad. The touch lag and 16 bit screen are what are making me lean towards the galaxy s right now. I'm waiting to see if either the htc evo gets better by the time the galaxy comes to sprint (in some form) or the galaxy shows up with big problems making the evo relatively better. Hopefully the epson screen will fix at least the lag. 18 bits would put me over the edge.
I have a 002, im very curious on what the differences on the screen's are.
Nobody really knows except for the epson 30fps limit has been fixed and the novak not.
People are reporting the novak has a purplish tint to it. the side by side pic it looks pretty obvious but YMMV..
the biggest issue I have with the whole thing is from the users who have applied the 30fps fix they all say input lag is gone and its very noticeable!
Maybe at some point the issue will be fixed for the EVO's with novak screens but I'm not sure I am willing to bet being locked into a phone and carrier for 2 years.
MrDSL said:
Nobody really knows except for the epson 30fps limit has been fixed and the novak not.
People are reporting the novak has a purplish tint to it. the side by side pic it looks pretty obvious but YMMV..
the biggest issue I have with the whole thing is from the users who have applied the 30fps fix they all say input lag is gone and its very noticeable!
Maybe at some point the issue will be fixed for the EVO's with novak screens but I'm not sure I am willing to bet being locked into a phone and carrier for 2 years.
Click to expand...
Click to collapse
There is still a week and a half to exchange your phone. Do you know how LONG that is in XDA-time? We have had our phones for 2 and a half weeks (granted we had root before release but still) and look at what all has been accomplished.
Personally I reloaded my sense (on a 002 nova) and I found my color to be in between the two (not as "purple" as the first and not as "black" as the second). I got caught up in the "purple vs true black" debate, but I'm finding that it really isn't as much of an issue to me.
itmustbejj said:
There is still a week and a half to exchange your phone.
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Click to collapse
Everyone keeps saying this but I don't think it's true. You have a week and half to RETURN the phone (assuming you bought on launch day). You have nearly a year to exchange the phone for any kind of defect because of the warranty.
Minjin said:
Everyone keeps saying this but I don't think it's true. You have a week and half to RETURN the phone (assuming you bought on launch day). You have nearly a year to exchange the phone for any kind of defect because of the warranty.
Click to expand...
Click to collapse
I believe after the 30 days you get a refurbished phone whereas if you do it within the 30 days you can get a brand new replacement. YMMV, but I know with the relationship I have with my Sprint store theres a good chance I could get a brand new replacement even after my 30 days...
blu3g said:
For those of you who are interested, here is a picture of novatec vs epson. I happened to get a 002 with novatec and my brother got a 003 with epson. The left one is mine and the right one is his. These phones were taken in the dark with the same screen brightness and same wallpaper. You can see that with the novatec screens, the color has a purple hue to it. The background is supposed to be black, but you can clearly see it looks kind of purple.
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The purple hue looks ugly imho.
I'm still waiting for sprint.com to get some more units in (hopefully 0004) so I can replace all 3 of ours, and I'm getting scared because it's been 2.5 weeks without any. ;(
rank78 said:
The purple hue looks ugly imho.
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Click to collapse
Agreed, but I don't know that all Nova panels have that hue. I have an 03 with the Nova panel and it definitely does *not* look like that.
I would just say I believe there will be a 30fps fix for the Nova panel. The only reason the Epson was first is because that's what the Developer had.
Also, ever panel tends to have their own advantages and disadvantages. I'd be very surprised if the Epson panel is the "ultimate" panel. There are probably tradeoff's to both panels ... we just haven't recognized them yet.
I do believe the Epson panel in that picture looks to have problems with the blacks looking a little grayer and the whites look a little white-washed, but that could simply be due to the brightness.
Who knows...maybe the 0004 revision will have the best panel of all. ;-)
Honestly I just want my input lag gone..I don't care about the colors really mine seems fine..
Part of me is just like hey if I am going to wait around for a complete fix then I might as well wait for the next phone that doesn't have it to begin with.
k2snowboards88 said:
Too bad. The touch lag and 16 bit screen are what are making me lean towards the galaxy s right now. I'm waiting to see if either the htc evo gets better by the time the galaxy comes to sprint (in some form) or the galaxy shows up with big problems making the evo relatively better. Hopefully the epson screen will fix at least the lag. 18 bits would put me over the edge.
Click to expand...
Click to collapse
Right there with you, but it's hard to think of having a phone with a smaller screen now.
MrDSL said:
Honestly I just want my input lag gone..I don't care about the colors really mine seems fine..
Part of me is just like hey if I am going to wait around for a complete fix then I might as well wait for the next phone that doesn't have it to begin with.
Click to expand...
Click to collapse
Well the 30fps fix also seemed to fix the input lag.
I understand why you might want to jump ship for a different phone. If I didn't love everything else about the EVO (and know that the issues I have are fixable), I would probably be in the same boat. Having said that, it seems like every device has their own issues. Granted the HTC devices I purchase always seem to always have a few more for some reason...
rank78 said:
The purple hue looks ugly imho.
Click to expand...
Click to collapse
It might just be the picture or my monitor but the first time I looked at this one I thought the left EVO looked better than the right. Only later I found out everyone is saying the one of the left has the problems.
Everyone keeps saying this but I don't think it's true. You have a week and half to RETURN the phone (assuming you bought on launch day). You have nearly a year to exchange the phone for any kind of defect because of the warranty.
Click to expand...
Click to collapse
warranty replacemetn and 1 month replace big difference. one month, u can leave sprint which really gives yous bargaining power. onlye 1 month returns can be trusted.
Minjin said:
Everyone keeps saying this but I don't think it's true. You have a week and half to RETURN the phone (assuming you bought on launch day). You have nearly a year to exchange the phone for any kind of defect because of the warranty.
Click to expand...
Click to collapse
Some people paid for a new phone, and want a new phone. Not a refurb.
asrebel said:
Well the 30fps fix also seemed to fix the input lag.
I understand why you might want to jump ship for a different phone. If I didn't love everything else about the EVO (and know that the issues I have are fixable), I would probably be in the same boat. Having said that, it seems like every device has their own issues. Granted the HTC devices I purchase always seem to always have a few more for some reason...
Click to expand...
Click to collapse
Aesthetics and responsiveness go a long way for me. It's hard to play games with a 200 or more touch delay.

How Many Of You Actually Think HTC Will Fix Issues?

Oh no not another loose hinge thread!
I actually CAN live with it... I still think this phone is pretty awesome and I can just use my index fingers to keep it up when typing on my bed and it's not too ridiculously loose that it moves around by itself.
However, after hearing so many people say confidently that they'll eventually fix it... I wanna ask the question of how many of you actually think they'll address this issue.
I know some people say it's not even an issue the phone is suppose to be like that... some people will say that it isn't because some hinges aren't loose... and the other people that say that even it if isn't loose now it'll become loose.
Also the issue with the 4GB ROM... think that'll be address?
This phone isn't quite as popular as the iPhone and the issue at hand isn't quite as drastic as the loss of reception while holding the phone issue. Apple at first tried to play it off as "you guys aren't holding your phone right!" I'm pretty sure HTC would do the same thing. The phone isn't quite as main stream as the iPhone either so I for one really doubt for there to be a "fix". Not that I wouldn't want one... but just saying.
TL;DR - Who really think they'll fix the issues with the hinge and 4GB ROM
No and no.
I've begun to think a permanent root is also impossible. Without having to rip it apart or using that expensive wire and chip.
Sent from my T-Mobile G2 using XDA App
I thought the 4Gb thing had been pretty much put to rest? Nothing really to fix, just need real root so we can get rid of all the junk taking up most of that 4Gb. As far as the hinge issue, they aren't going to do anything. My wife is a T-Mobile employee and they are training people that the official stance is that the issue does not exist. The phones hinge is that way by design from HTC. Now their is plenty of proof out their that some are worse than others, but almost none are so bad that it actually hinders the use of the phone. Mine is loose, but I have gotten used to it. They have been pretty loose with their exchange requirements, so its really not hard to get a replacement with minimum hassle if you believe you have a real defect. But as far as official acknowledgement and "fixes " for these "issues", I think the chances are slim to none.
Sent from my rooted space banana using telekinesis.
ddgarcia05 said:
No and no.
I've begun to think a permanent root is also impossible. Without having to rip it apart or using that expensive wire and chip.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
held me at gunpoint and stole the words right out of my mouth. for shame htc, for shame tsk tsk tsk
ddgarcia05 said:
No and no.
I've begun to think a permanent root is also impossible. Without having to rip it apart or using that expensive wire and chip.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I'm not too saavy with all the mechanics and complicated code behind rooting but I hope that someone gets the permaroot down. If there's a will there's a will? *Shrugs* At least we have the VISIONary temp root for now. Hell if we're going to crack the phone open for a root I might just crack the whole phone down and try to make the hinge stronger just for kicks.
etjrowe said:
I thought the 4Gb thing had been pretty much put to rest? Nothing really to fix, just need real root so we can get rid of all the junk taking up most of that 4Gb. As far as the hinge issue, they aren't going to do anything. My wife is a T-Mobile employee and they are training people that the official stance is that the issue does not exist. The phones hinge is that way by design from HTC. Now their is plenty of proof out their that some are worse than others, but almost none are so bad that it actually hinders the use of the phone. Mine is loose, but I have gotten used to it. They have been pretty loose with their exchange requirements, so its really not hard to get a replacement with minimum hassle if you believe you have a real defect. But as far as official acknowledgement and "fixes " for these "issues", I think the chances are slim to none.
Sent from my rooted space banana using telekinesis.
Click to expand...
Click to collapse
First... I like how it said Sent from my rooted space banana using telekinesis at the end. Second... I thought that T-Mobile would do that, the phone and issue just isn't too drastic enough for HTC and T-Mobile to fix such issues. As far as the 4GB is concerned, I read that it was some partition crap on another thread and probably misinterpreted that... but still I would like to believe that this phone would be capable of more space than 1.2-1.5GB's if the space was better utilized. Who knows, I hopped from a BlackBerry/iPhone platform to this so I'm still pretty new to all this.
No way. The phone is out for one mere month. Come on ! What was it that took all your hope away?
We have so many geeks working on this little phone and I don't believe their perspiration is pointless.
zj45499 said:
No way. The phone is out for one mere month. Come on ! What was it that took all your hope away?
We have so many geeks working on this little phone and I don't believe their perspiration is pointless.
Click to expand...
Click to collapse
Agreed. Although, I don't think they would appreciate being called geeks!
To the OP regarding the hinge issue: invest 99 cents in some velcro tape and put just the tiniest bit between the screen and keyboard. Voila! Your keyboard stays open as you type hanging upside down like a winged nocturnal rodent. Then call HTC and offer your services as hardware engineer extraordinaire.
Sent from my T-Mobile G2 using XDA App
Well I'm not quite as bugged by it more that the point of the thread was to see who really thinks that HTC's going to address this issue.
KeithRVA said:
To the OP regarding the hinge issue: invest 99 cents in some velcro tape and put just the tiniest bit between the screen and keyboard. Voila! Your keyboard stays open as you type hanging upside down like a winged nocturnal rodent. Then call HTC and offer your services as hardware engineer extraordinaire.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
That's actually a good idea.
ddgarcia05 said:
That's actually a good idea.
Click to expand...
Click to collapse
Thanks, I actually use velcro tape on my G2, and it's a cheap effective solution to a minor issue. Now I can text lying in bed, life is good.
Sent from my T-Mobile G2 using XDA App
If it is possible to update the stock ROM via OTA, then it's is possible to root it and install third party ROM.
All we need to wait is an OTA update...
jcX4ever said:
If it is possible to update the stock ROM via OTA, then it's is possible to root it and install third party ROM.
All we need to wait is an OTA update...
Click to expand...
Click to collapse
Agree, but I have to say, I chuckled when I had this thought while reading the wiki etc.: What if they DID screw up and, in fact, the device CAN'T be updated due to a bug in the NAND locking? Honestly, that'd be just fine with me, because it'd mean that they can't screw up our temp root, and frankly, temp root plus wifi tether is all I need. I realize that others want more, and don't get me wrong, I'd certainly try a Cyanogen or other well-cooked ROM if it becomes possible.
What I *don't* want to have happen is an OTA that closes the temp root loophole, but still doesn't let us figure out how to do permanent root, effectively locking us out of the device.
Brad
All I can say is that my next phone will not be an HTC phone.
There's a way around everything just hasn't been figured out yet. The phone isn't even a month old yet. Give it some time. We WILL have perm root.
Sent from my T-Mobile G2 using XDA App
Or you can just shoot a load up into the hinges. Thats what brian boytono would do.
Sent from my T-Mobile G2 using XDA App
KeithRVA said:
Thanks, I actually use velcro tape on my G2, and it's a cheap effective solution to a minor issue. Now I can text lying in bed, life is good.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I'd actually like to see that in a picture.... care to upload? I would think that the velcro would be too thick or would get annoying cause you'd hear it everytime you move it up and down. Please show them pictures!
wayde187 said:
Or you can just shoot a load up into the hinges. Thats what brian boytono would do.
Sent from my T-Mobile G2 using XDA App
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I'm sorry I didn't get what that last part meant =[
Willie133 said:
I'm sorry I didn't get what that last part meant =[
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Click to collapse
It's a bodily fluid / figure skater reference. It probably makes you a more intelligent person NOT to "get it".
Willie133 said:
I'd actually like to see that in a picture.... care to upload? I would think that the velcro would be too thick or would get annoying cause you'd hear it everytime you move it up and down. Please show them pictures!
I'm sorry I didn't get what that last part meant =[
Click to expand...
Click to collapse
The velcro doesn't add any thickness at all the way I did it. But it does make the velcro sound when closing the keyboard, it's not really noticeable after the first few times. Will post pics when I get a chance.
edit: here are pics, not terribly difficult to figure out where to put the velcro to keep the keyboard open...
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Sent from my T-Mobile G2 using XDA App

My Galaxy S 3 sent to Samsung for repairs....?

Hello,
So I have 3 Samsung Galaxy S 3's and two of them are for Verizon and one for T-mobile... I have had nothing but issues with one of my Verizon models and my T-mobile is no better... So I sent it in to Samsung for repair and I noted that I had several different problems, such as screen flickering, home button sticking, power button falling off and random reboots. They received my phone yesterday and now today they claim that it is fixed and it says this in my notes " SOLUTION: Replaced Component - Replaced Cosmetic" and now they are sending it back, which is a great turnaround time but no one can tell me what they actually replaced or repaired??? I have made 4 calls and not one person can tell me what was done to the phone. I used to work for Nextel (before Sprint scooped em up) and I was a lead technician for them and whenever we repaired a phone or replaced a phone we always wrote down EXACTLY what was done and what parts were used to complete the task. I am going through some of the same issues with one of my Verizon units as well and keep getting garbage ass refurbs that solve one problem but add another... I am not trying to nitpick but I paid FULL price for ALL of my phones so that I could keep unlimited and I am going crazy cause I don't want another defective phone from Samsung... What do you guys think was done or what do they usually do (refurbish them)?? I am just hating Samsung right now so I had to vent and get some comments and opinions.... This is my first experience with sending ANY product in for warranty work as I usually have a local authorized facility close to me or Verizon has just kept on sending me there good ol "Certified Like-new refurbs" that they claim to go through a 100 point inspection check.... LMAO! Ya okay.... Then why is it that I have already received 2 bad refurbs from them if they are so "Certified"... It's too bad cause I just want a working S3 in my hands. :crying::fingers-crossed:
I honestly have no problems with my phone. I've heard some people complain about issues. But three phones with two replacements all having issues. I have to wonder if you are even for real.
That been said. It beats the hell out of me what Samsung would do. How you get it resolved. Personally I love my sgs3. And most IPhone owners who try it are wowed by it. Especially now with iOS6.
Sent from my SGH-T999 using xda app-developers app
CoderCR said:
I honestly have no problems with my phone. I've heard some people complain about issues. But three phones with two replacements all having issues. I have to wonder if you are even for real.
That been said. It beats the hell out of me what Samsung would do. How you get it resolved. Personally I love my sgs3. And most IPhone owners who try it are wowed by it. Especially now with iOS6.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Well why would I sit here and write up a story cause I feel like trolling about phones on xda.... I have been a member since 2008 and have had about 100 phones since then... So no, I am not making these issues up. In fact there are several threads about refurbs from Verizon and some people are on their 4th or 5th refurb.... I do have one of my 3 that works FLAWLESSLY but I have had bad luck on the other two.... I love the S3 and would NEVER go back to IOS but I am just tired of getting defective replacements.... I am just looking to see what others have been through with Samsung repairing their phones.... I see your an old timer too! Damn 2006.... I don't ever think I have seen someone who has been a member since 2006 but with only 10 posts... I have to wonder if you are for real?? lol
CoderCR said:
I honestly have no problems with my phone. I've heard some people complain about issues. But three phones with two replacements all having issues. I have to wonder if you are even for real.
That been said. It beats the hell out of me what Samsung would do. How you get it resolved. Personally I love my sgs3. And most IPhone owners who try it are wowed by it. Especially now with iOS6.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
iPhone comment wasn't need it, and since you bring it up apple has the best customer service, iOS is not my cup of tea anymore but apple customer service with my experience is the best, they had replaced my iPod right at the apple store no questions asked
shojus said:
Well why would I sit here and write up a story cause I feel like trolling about phones on xda.... I have been a member since 2008 and have had about 100 phones since then... So no, I am not making these issues up. In fact there are several threads about refurbs from Verizon and some people are on their 4th or 5th refurb.... I do have one of my 3 that works FLAWLESSLY but I have had bad luck on the other two.... I love the S3 and would NEVER go back to IOS but I am just tired of getting defective replacements.... I am just looking to see what others have been through with Samsung repairing their phones.... I see your an old timer too! Damn 2006.... I don't ever think I have seen someone who has been a member since 2006 but with only 10 posts... I have to wonder if you are for real?? lol
Click to expand...
Click to collapse
Dude that sucks you got defective devices and it sucks the technicians can't tell you what was changed in my experience with Sony they have noted out sometimes what was wrong but not all the time, HP let's you know what was changed which is great (they have a website) i haven't deal with Samsung before but if their like HTC they will probably sent you reburshed unit, that been said I have never had problems with those units work like new to me, and never had any physical damage, good luck to you and hopefully just like Samsung is getting better at releasing phones they can fix their tech department as well
Sent from my SGH-T999 using Tapatalk 2
shojus said:
Well why would I sit here and write up a story cause I feel like trolling about phones on xda.... I have been a member since 2008 and have had about 100 phones since then... So no, I am not making these issues up. ...
Click to expand...
Click to collapse
So you've gone through 100 phones in 5 years, averaging about 2 new phones a month?
Yeah, you clearly don't make things up...
sn0warmy said:
So you've gone through 100 phones in 5 years, averaging about 2 new phones a month?
Yeah, you clearly don't make things up...
Click to expand...
Click to collapse
Ill just close the damn thread if you guys have nothing better to do than question me... When I said I have had about a hundred phones that is being a lil far fetched and you should get the point.... My God!! If you have nothing to say about ANY experience you have had than just keep your keyboard from typing please.... But yes I have had quite a few phones but not 100.... come on dude!
Dont worry whit what has been changed or not just hope that they work out fine btw my power button is feeling weird now that i press it... its like if it has gone deeper inside the bezel hope i wont need to go thru replacement aswell...
Sent from my SGH-T999V using xda premium
shahkam said:
Dont worry whit what has been changed or not just hope that they work out fine btw my power button is feeling weird now that i press it... its like if it has gone deeper inside the bezel hope i wont need to go thru replacement aswell...
Sent from my SGH-T999V using xda premium
Click to expand...
Click to collapse
Ya I guess I am just a lil paranoid cause of my bad luck lately but I will just cross my fingers that I have a good working phone.... The power buttons are terrible on these phones it seems... They are firm once you get them then they slowly start to get REALLY loose and one of mine got to the point where it actually popped out... It is about the size of a grain of rice and I have yet to find it... LOL For the most part I don't regret any of my purchases I just think someone has to get the lemons and it might as well be me right....
They give a more detailed note on what they replaced in the receipt you get when the phone is returned to you, granted it's not much detail, but yeah.
And if it returns and it's still messed up, go to Verizon and T-Mobile and demand to see the manager, tell them the situation and asked them what they could do.
theexel said:
They give a more detailed note on what they replaced in the receipt you get when the phone is returned to you, granted it's not much detail, but yeah.
And if it returns and it's still messed up, go to Verizon and T-Mobile and demand to see the manager, tell them the situation and asked them what they could do.
Click to expand...
Click to collapse
Sounds like a good idea! Some of the problems were intermittent so I find it hard for them to just see it for 30 minutes and ship it back out unless they just replaced everything except the main board...? I will just wait and see... Glad someone could chime in who has had experience with Samsung repairs cause that's what I was looking for was to see if Samsung did a good job for others... Thanks for the feedback!
shojus said:
Sounds like a good idea! Some of the problems were intermittent so I find it hard for them to just see it for 30 minutes and ship it back out unless they just replaced everything except the main board...? I will just wait and see... Glad someone could chime in who has had experience with Samsung repairs cause that's what I was looking for was to see if Samsung did a good job for others... Thanks for the feedback!
Click to expand...
Click to collapse
Yeah, actually got my Galaxy S II and Nexus S serviced not too long ago.
The NS took about 3 weeks to get back to me, from the time I sent it in the to the time I got it back.
Everything was in great working condition, and I believe they replaced a lot of the phone.
The original problem was my lock button didn't work anymore.
I only realized they replaced more than just the lock button because my screen looked brand new as well as the outer part, there were no scratches or dents, when I had a few on it before.
My Galaxy S II took about 5-7 days to get back to me from the time I sent it in to the time I got it back.
I did request for the repair to be expedited as it was a gift for my girlfriend and needed it before a certain day.
They did a great job at helping me and getting my request through.
But I'll give you this, they are horrible at knowing what's going on with the phone, their status updates are pretty lame.
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theexel said:
Yeah, actually got my Galaxy S II and Nexus S serviced not too long ago.
The NS took about 3 weeks to get back to me, from the time I sent it in the to the time I got it back.
Everything was in great working condition, and I believe they replaced a lot of the phone.
The original problem was my lock button didn't work anymore.
I only realized they replaced more than just the lock button because my screen looked brand new as well as the outer part, there were no scratches or dents, when I had a few on it before.
My Galaxy S II took about 5-7 days to get back to me from the time I sent it in to the time I got it back.
I did request for the repair to be expedited as it was a gift for my girlfriend and needed it before a certain day.
They did a great job at helping me and getting my request through.
But I'll give you this, they are horrible at knowing what's going on with the phone, their status updates are pretty lame.
Click to expand...
Click to collapse
1SiK1500 said:
Click to expand...
Click to collapse
Thanks for the info! And Yes, I probably am holding it wrong! LOL
Did you contact the carrier first? Whenever I have issues inside warranty t mobile sends me a new phone then I send them my old one. No waiting for repairs.
toukhang said:
Did you contact the carrier first? Whenever I have issues inside warranty t mobile sends me a new phone then I send them my old one. No waiting for repairs.
Click to expand...
Click to collapse
This is what I did for my wife's sgs3. Getting the replacement this Friday. Her phone had static when playing music
Sent from my SGH-T999 using xda app-developers app
theexel said:
And if it returns and it's still messed up, go to Verizon and T-Mobile and demand to see the manager, tell them the situation and asked them what they could do.
Click to expand...
Click to collapse
shojus said:
Sounds like a good idea! Some of the problems were intermittent so I find it hard for them to just see it for 30 minutes and ship it back out unless they just replaced everything except the main board...? I will just wait and see... Glad someone could chime in who has had experience with Samsung repairs cause that's what I was looking for was to see if Samsung did a good job for others... Thanks for the feedback!
Click to expand...
Click to collapse
Don't try going to a T-Mobile store to get a phone replaced if it is passed 30 days in California or 14 in other states. I've been a T-Mo rep for many years and I could think of maybe 2 situations in 5 years where I have seen someone get a new phone replaced after 30 days in store (This is from experience working 4 districts in SoCal/LA area and 1 in Norcal).
I wish you luck with the Samsung repairs though. Hopefully they actually did more than little cosmetic repairs to your phone and actually fixed it.
maybe they saw the bezel hitting the button causing the home button to not function properly. That sucks that you had to send them directly to samsung, i love my tmo plan with insurance! Any problems, and the next day i have a new phone. And before people start crying that they are refurbished, i really could care less, as long as it works like it should im happy.

Does LG not know about the issues?

Hey, I just got off the phone with a customer rep with LG.
I told him about the visible touch matrix, yellow tinted screen, and the hair line cracks I'm starting to get for no reason. I also told him about the screen vertical line flickering issue with my phone on high brightness. Thankfully, the man seemed very nice and it seemed like they are willing to fix the phone free of charge. Just repair only.
So what I was wondering, with he digitizer issue so common and the hair line cracks, do the employees know and just are not admitting or do they actually not know anything?
Sent from my LG Gangster 3
Haven't noticed any of the faults You described on mine G3 (D855). Bad unit maybe? Mine's going really strong, nothing wrong with screen, no visible lags (after disabling thermal throttling in secret menu), battery life could be better (as always), otherwise, I've got no complaints.
My phone is nearly a week old now and i check for em cracks nearly every day. Without being offensive to anyone who works at customer service usually the people are completely clueless when it comes to things. It is just like people who sell pcs in my country and phones they usually have not much of a clue. Saw a guy selling phones the other day a woman asked him where the sd slot is and he seemed helpless. Ahaha..
My guess is someone somewhere at lg knows but not all of them are informed.
Sent from my LG-D855 using XDA Free mobile app
helikido said:
Hey, I just got off the phone with a customer rep with LG.
I told him about the visible touch matrix, yellow tinted screen, and the hair line cracks I'm starting to get for no reason. I also told him about the screen vertical line flickering issue with my phone on high brightness. Thankfully, the man seemed very nice and it seemed like they are willing to fix the phone free of charge. Just repair only.
So what I was wondering, with he digitizer issue so common and the hair line cracks, do the employees know and just are not admitting or do they actually not know anything?
Sent from my LG Gangster 3
Click to expand...
Click to collapse
Even if LG knew, their customer service reps would be instructed to not give any sign that anything was wrong. The last thing a company wants to do is promote that there may be a problem with a product they make. They only admit it when they have to.
But I don't think there is anything wrong with these phones, we've already established in other threads that you're too picky.
bigkevbosky said:
Even if LG knew, their customer service reps would be instructed to not give any sign that anything was wrong. The last thing a company wants to do is promote that there may be a problem with a product they make. They only admit it when they have to.
But I don't think there is anything wrong with these phones, we've already established in other threads that you're too picky.
Click to expand...
Click to collapse
I would think that anyone with a problem screen or especially a cracked casing has every right to complain and they are far from being picky.
I will add that I have no problems that I can see with the hardware of my G3, software wise I think it could be a little faster but that screen is something that has to be seen to be appreciated. I was a bit sceptical about how much better the screen could be over my M8 or Nokia 1520 but it really is.
It's gotta be said, and please remember, I'm only joking, but you probably cooked your poor phone with all those disabled high temperature settings.
On a serious note, I've not had any of the problems that you are reporting either. And as I said in one of the threads all those settings are already disabled on the v10j rom I'm running.
They arent issues, it's just how it has been built.
Sent from my LG-D855 using Tapatalk
GTCC said:
I would think that anyone with a problem screen or especially a cracked casing has every right to complain and they are far from being picky.
I will add that I have no problems that I can see with the hardware of my G3, software wise I think it could be a little faster but that screen is something that has to be seen to be appreciated. I was a bit sceptical about how much better the screen could be over my M8 or Nokia 1520 but it really is.
Click to expand...
Click to collapse
helikido is actually on his 3rd or 4th or maybe 15th G3 - http://forum.xda-developers.com/tmobile-lg-g3/general/t-mobile-hard-time-t2849022
He is being picky.
bigkevbosky said:
helikido is actually on his 3rd or 4th or maybe 15th G3 - http://forum.xda-developers.com/tmobile-lg-g3/general/t-mobile-hard-time-t2849022
He is being picky.
Click to expand...
Click to collapse
Damn!! I mean...DAMN! All these issues, plus the other numerous posts, yet he STILL has the G3? "Things that Make you go hmmm"
Some people don't realize when there are a million of one thing made, there are bound to be faulty ****. The only prob I've had as of yet is it's hard to plug in the usb some times other then that this is one hell of a sexy phone
Sent from my LG-D852 using XDA Premium HD app
MRCANNADY said:
Damn!! I mean...DAMN! All these issues, plus the other numerous posts, yet he STILL has the G3? "Things that Make you go hmmm"
Click to expand...
Click to collapse
Simply put, I want to get a phone that stands out from the crowd and is unique to itself. The G3 is exactly that. At the same time I willing acknowledged that the first batch of phones may be faulty but I bought it with the intention that if any are faulty I will just exchange the phone until I get a proper functioning one. But right now I have decided to wait it out a couple of months until I send it in to LG, so that they have time to work out all the production issues.
bigkevbosky said:
helikido is actually on his 3rd or 4th or maybe 15th G3 - http://forum.xda-developers.com/tmobile-lg-g3/general/t-mobile-hard-time-t2849022
He is being picky.
Click to expand...
Click to collapse
3rd G3. The first one had dust under the display. The 2nd one was faulty right out of the box on the counter. I didn't even have to tell the employees anything. The third I got stuck with a yellow tint display.
So I basically exchanged my phone once legitly if you don't count the one that was faulty out of the box. Now stop staying stupid BS like I'm being picky and start doing your own damn research. Allot of people are having the cracks on the side issue....all it is, is just a simple Google search. And I obviously am not the only one to have a display with a yellow tint and visible digitizer. Allot of people have reported it. Lets not be ignorant.
helikido said:
So I basically exchanged my phone once legitly if you don't count the one that was faulty out of the box. Now stop staying stupid BS like I'm being picky and start doing your own damn research. Allot of people are having the cracks on the side issue....all it is, is just a simple Google search. And I obviously am not the only one to have a display with a yellow tint and visible digitizer. Allot of people have reported it. Lets not be ignorant.
Click to expand...
Click to collapse
I'll make you a deal, I'll stop calling you picky if you stop creating threads like this about your personal issues with the G3. We all get it, you had issues. No need to keep creating new threads whining about it.
bigkevbosky said:
I'll make you a deal, I'll stop calling you picky if you stop creating threads like this about your personal issues with the G3. We all get it, you had issues. No need to keep creating new threads whining about it.
Click to expand...
Click to collapse
What my threads are doing is helping people become aware that they potentially may have faulty devices. And if they do nothing about it well....$600 down the drain?
You obviously don't know anything about mechanical devices.....even the slightest issues and improper manufacturing can affect the life of your device. And if my thread helps people become aware of issues that are present and may become worse, I'm perfectly happy. Unlike you I willingly acknowledge that my G3 and so many others are having issues. But that does not mean I get to bash it. Just make people awareth that the issue exist so they don't flip out.
helikido said:
Hey, I just got off the phone with a customer rep with LG.
I told him about the visible touch matrix, yellow tinted screen, and the hair line cracks I'm starting to get for no reason. I also told him about the screen vertical line flickering issue with my phone on high brightness. Thankfully, the man seemed very nice and it seemed like they are willing to fix the phone free of charge. Just repair only.
So what I was wondering, with he digitizer issue so common and the hair line cracks, do the employees know and just are not admitting or do they actually not know anything?
Sent from my LG Gangster 3
Click to expand...
Click to collapse
Stop moaning and get on with it.
There's no matrix or screen texture. The problem with these phones is with lag and stutter not screen texture.
Maybe there's a few quality controls issues but I'd guess LG don't care too much as the G3 is..."outselling the S5 three to one..."
http://www.theguardian.com/technology/2014/aug/27/lg-g3-review-the-best-phablet-to-date
Sent from my LG-F400K using XDA Free mobile app
jetsetwilly said:
Maybe there's a few quality controls issues but I'd guess LG don't care too much as the G3 is..."outselling the S5 three to one..."
http://www.theguardian.com/technology/2014/aug/27/lg-g3-review-the-best-phablet-to-date
Sent from my LG-F400K using XDA Free mobile app
Click to expand...
Click to collapse
That is one of the dumbest statistics I've seen... it is selling 3x more than a phone that was released earlier in ONE country.
The G3 is expected to sell about 10M overall, which is good - but a heck of a lot LESS than the samsung...
Selling 3x more my arse. Lol.
I guess the cavaet was in South Korea. I missed that bit off
Sent from my LG-F400K using XDA Free mobile app
Don't get me wrong, though. I like my G3 much more than the couple of S5s I tried.
hellokitty goes cry cry again. LOL
even if it reaches the 100th exchange phone you aren't going to give up on G3 right? hahaha
common sense to do for us is if we still get a faulty unit on the 3rd exchange then we will ask for a refund to buy another phone and not be a crybaby here in the forum, thus end of story.
most of the people here have got good units. you seem to be the luckiest when it comes to defects be it real,nitpicked,imagined or hallucination. lol
Can I mod lock this it going to go south real fast

Verizon to deactivate old note 7's?

After September 30th. This is getting crazy
pego99 said:
After September 30th. This is getting crazy
Click to expand...
Click to collapse
Who said that?
Sent from my iPhone using Tapatalk
jackdforme said:
Who said that?
http://phandroid.com/2016/09/10/samsung-galaxy-note-7-deactivated/
I have read this in a few places tonight. WTF
Click to expand...
Click to collapse
anything to help Apple
No chance big red will give us anything
Sent from my iPhone using Tapatalk
pego99 said:
jackdforme said:
Who said that?
http://phandroid.com/2016/09/10/samsung-galaxy-note-7-deactivated/
I have read this in a few places tonight. WTF
Click to expand...
Click to collapse
This is actually great news. It kills the second-hand market for unscrupulous sellers to sell potentially dangerous devices that could result in injuries or property damage. It's both morally-responsible and a protective measure by Samsung to reduce liability exposure. Now people are forced to return their old phones unless they want a $900 wifi device.
Click to expand...
Click to collapse
After reading this article it is Samsung, not Verizon, doing this deactivation. Is that even possible? Is it normal for device manufacturers to be able to reach out and brick all of their devices? Because just shutting down the radio portion of the phone ain't gonna stop people from using it on WiFi and charging them. They must brick them. Never heard of such a thing before...:good:
If I choose to not get a recall in my car, can Ford shut me down legally? Is that good? Being careful what we wish for to be legal and good has a funny way of becoming the norm across every aspect of our lives....
I think this is a feign.....
whoofit said:
After reading this article it is Samsung, not Verizon, doing this deactivation. Is that even possible? Is it normal for device manufacturers to be able to reach out and brick all of their devices?
Never heard of such a thing before...:good:
If I choose to not get a recall in my car, can Ford shut me down legally? Is that good?
Click to expand...
Click to collapse
In the case of stolen phones, it's usually it's the carriers who report lists of stolen IMEIs to GSMA so that they can deny service for a device with a bad IMEI. I don't think it will necessarily brick your device, just turn it into a wifi-only device if it's not locked some other way.
In the Note 7 case, given that potentially lives and property damage are at risk, it's certainly possible that Samsung can provide a list of all IMEIs to GSMA produced before their fixed batches and have them deactivate them en masse. Especially if this is done in conjunction with the CSPC.
Depending on which side of the fence you sit on with respect to personal accountability it could be a good or bad thing. Personally, I think this is a good thing and morally-responsible as I mentioned above. There is really no point in continuing to use a potential time bomb when you can easily return the phone (and if you're a poor soul who brought it second-hand or via eBay, Swappa, etc., its a life-lesson). In litigation-crazy American society where people are not accountable for their personal well-being and can sue at will, Samsung really has no choice but to resort to the nuclear option to protect themselves against liability, or in this case "acts of darwinism." In your example, Ford probably can't legally shut you down but I'm sure they would have clauses in their recall notices indemnifying them in case some owners refuse to fix their cars (withing a certain time frame) and kill themselves and others as well, esp. if the recalls are in conjunction with the Feds.
GeoFX said:
In your example, Ford probably can't legally shut you down
Click to expand...
Click to collapse
Thank you. If you take out probably, I totally agree. This is why the unsubstantiated link above, which references nothing but their own speculation, appears to be a feign. Right or wrong, good or bad, certainly smells like a feign dipped in rumor.
Sure, get the phone replaced. But a global brick wall? I don't buy it... Anything less than a total brick job will not suffice.
This is a rumor, take with a big grain of salt. Just another he said, she said hearsay from misinformed people.
Reddit source and journalism at its finest.
Sent from my SM-N930V using Tapatalk
Not going to happen for obvious reasons. It's just a report from some guy in France that nobody's heard of.
At this point that would make sense!
GeoFX said:
pego99 said:
This is actually great news. It kills the second-hand market for unscrupulous sellers to sell potentially dangerous devices that could result in injuries or property damage. It's both morally-responsible and a protective measure by Samsung to reduce liability exposure. Now people are forced to return their old phones unless they want a $900 wifi device.
Click to expand...
Click to collapse
Only and only if they have a brand new revised model waiting for me. Otherwise this is not okay.
Sent from my SM-N930V using Tapatalk
Click to expand...
Click to collapse
GeoFX said:
pego99 said:
This is actually great news. It kills the second-hand market for unscrupulous sellers to sell potentially dangerous devices that could result in injuries or property damage. It's both morally-responsible and a protective measure by Samsung to reduce liability exposure. Now people are forced to return their old phones unless they want a $900 wifi device.
Click to expand...
Click to collapse
I can't believe the great news guy. Must be a Democrat lover of big gubment. Bla bla bla.
Click to expand...
Click to collapse
pego99 said:
GeoFX said:
I can't believe the great news guy. Must be a Democrat lover of big gubment. Bla bla bla.
Click to expand...
Click to collapse
Pretty sad if you think politics is involved in this. If you were still using a potentially defective phone and it burned down your house and you were the only one in it, then it's purely your fault and only affects you. In which case I couldn't give a crap as that's your typical "act of darwinism." But if my 3-year old and wife were next door and the fire crossed into my house and they got hurt then yes I would give a crap and it is someone else's problem. I would be asking myself WTF was that idiot still using the phone after a recall has been issued and why was he even allowed to keep it.
You need to re-prioritize your life if keeping and using a damn phone that's been recalled is really that important to you (instead of just getting a refund to switch to another phone or buy a replacement) or if you seriously think politics plays a role in this.
---------- Post added at 08:22 PM ---------- Previous post was at 08:21 PM ----------
In other news....guess his family wished they would've returned the phone or that it was bricked...
http://www.androidcentral.com/galaxy-note-7-explodes-new-york-injures-6-year-old-boy
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I just got a firmware update from Verizon that tells you if you have a defective battery Note 7. Now it notifies me to power down
Sent from my SM-N930V using XDA-Developers mobile app
GeoFX said:
pego99 said:
Pretty sad if you think politics is involved in this. If you were still using a potentially defective phone and it burned down your house and you were the only one in it, then it's purely your fault and only affects you. In which case I couldn't give a crap as that's your typical "act of darwinism." But if my 3-year old and wife were next door and the fire crossed into my house and they got hurt then yes I would give a crap and it is someone else's problem. I would be asking myself WTF was that idiot still using the phone after a recall has been issued and why was he even allowed to keep it.
You need to re-prioritize your life if keeping and using a damn phone that's been recalled is really that important to you (instead of just getting a refund to switch to another phone or buy a replacement) or if you seriously think politics plays a role in this.
---------- Post added at 08:22 PM ---------- Previous post was at 08:21 PM ----------
In other news....guess his family wished they would've returned the phone or that it was bricked...
http://www.androidcentral.com/galaxy-note-7-explodes-new-york-injures-6-year-old-boy
Click to expand...
Click to collapse
They updated their blog, this incident was a completely unrelated event with a Galaxy Core Prime.
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See if your battery icon in the notification area is green you have device with a good battery if it's white you still have the defective one. So this what they may have been referring to
Sent from my SM-N930V using XDA-Developers mobile app

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