Hello!
A month ago I had an issue when all of a sudden, when I was on a phone call and separated my Note 3 from my ear (to check the time as an ex,), the screen would stay black and the proximity sensor wouldn't work. It was very annoying (to me anyways) as I believe in having a phone working 100%. Honestly...I thought it was ROM and/or kernel related, but it's not. Doing some research here in XDA, I found several members of this community (Sprint Note 3 to be specific) experiencing the same issue. Apparently, it's dust affecting the proximity sensor making it unresponsive.
Long story short, one member said that he fixed his Note 3 by blowing air into the earpiece where the sensor is located. I thought the worse about the guy (lol) thinking it was a crazy idea...BUT, I said, "WTH...let me try it" and sure enough, it FREAKING worked!!! My Note 3 was working properly again!
That very same day, on Google +, I came across this article http://www.infotales.com/samsung-galaxy-note-3-proximity-sensor-issue-fix where the author "YASIR MIRZA" wrote an AWESOME article with this particular issue. He goes real deep into the subject and has 2 different methods more in depth about fixing the issue.
I will NOT maintain this thread since I don't have time. I'm only posting this here because I think it's the right place "Q&A", plus maybe if someone has the issue (like I had), by doing SEARCH (like I did), this thread will pop up and maybe help!!!
READING IT'S FUNDAMENTAL... SO READ FROM THE LINK I'VE PROVIDED WHERE IT HAS MUCH MUCH MUCH USEFUL INFORMATION!
HIT THAT "THANK YOU" BUTTON IF I HELPED OR YOU FIND THIS USEFUL!!! IT DOESN'T BITE...lol
That is a really good and thorough article. While I have not had any proximity sensor issues (yet), people who have will certainly appreciate the how-to. It is for a rooted device, though.
This is all great info, but it doesn't address the core issue which I gather from reading, is dust obscuring the sensor. I'm assuming this will recalibrate the sensor partly covered by dust, but If the dust got on the sensor once, there is pretty good chance it will get there again and change calibration? So how to stop it from getting there in the first place would be my concern, especially because so far my sensor works fine. Maybe solution should be to seal headphone jack, (if that's the culprit) which personally I rarely use, with some rubber insert, easy to remove if needed? And there is another opening (microphone?) right next to it, could that be a way inside as well?
As my phone's not rooted, nor have any compressed air handy, I opted to physically clean the sensor.
It's pretty simple and straightforward (the teardown videos are on youtube). Basically, you just unscrew the back casing and remove the sensor. Then either wipe the sensor window or use a tape to stick up the dust.
Before cleaning my readings were 105 and not working. After cleaning it went down to 40 and has been working ever since. Blowing the dust may simply dislodge it moved it around, having a chance of it finding its way back whereas cleaning it removes it altogether until some new dust finds its way back onto the window.
mwerkz said:
As my phone's not rooted, nor have any compressed air handy, I opted to physically clean the sensor.
It's pretty simple and straightforward (the teardown videos are on youtube). Basically, you just unscrew the back casing and remove the sensor. Then either wipe the sensor window or use a tape to stick up the dust.
Before cleaning my readings were 105 and not working. After cleaning it went down to 40 and has been working ever since. Blowing the dust may simply dislodge it moved it around, having a chance of it finding its way back whereas cleaning it removes it altogether until some new dust finds its way back onto the window.
Click to expand...
Click to collapse
I just fixed my proximity sensor problem by doing a tear down and cleaning the dust out from the screen in front of the sensor also. Fairly easy to do.
i9100 proximity sensor doesn't work
Hi to all!
I have the issue with proximity sensor and didn't manage to find a solution in other similar threads!
The matter is that it is always stay as Released.
In the same time in test screen (*#0*#) there are changing reading for PROXIMITY parameter from 2 up to 240 with no ADC parameter at all. Please look for screenshots. PROXIMITY parameter changes its value when I move my finger in front of the sensor, but as I can understand Android doesn't recognize it because of ADC absence.
Moreover I tried to change proximity sensor for working one (from another phone), but it shows the same as mine (with no ADC readings).
After all I think it is software problem, but I don't know how to solve it. I flashed different firmwares (now it is XWMSE NeatROM v.6.4), but nothing helped.
Please assist! Thanks!
Hands-free mode
Hi everyone, just disabled the hands-free mode (steering wheel symbol - from the upper curtain) and your problem is solved.
Cheers.
God bless. :laugh:
The link in the OP does not work; am I missing anything - like a period or some other punctuation or some word(s)?
No Gyroscope, No Proximity Sensor, No Temp...
I have a SM-N900 Showing no values for any sensor, I have tried unplugging and replugging proximity sensor with no sucess, also tried restoring via Odin Stock firmware, no sucess.
The Phone was apparently working fine, without root on stock lollipop, and after resetting the device for selling it, it stopped working.
I can't even rotate the screen...
I also tried the calibration method with no sucess...any suggestions?
Same here!!
It is so frustrating. I've restored to stock, with Odin. Had 3 different roms and have never had my sensors working. I've tried
libgnustl_shared-1.so fix for rotation. It didn't work.
Does anyone have any ideas? I don't have water damage.
I solved my problem by installing google phone app and selecting this phone app as system default from app permissions menu.
Related
I am having an issue with my proximity sensor and believe it may be some sort of calibration issue. It works (ie when I am in calls, if I cover it with my finger, it shuts off the screen) but the sensitivity has become very poor. I've had the phone since the day it was released and the proximity sensor had no trouble reflecting off my head and keeping the screen off during calls. Over the last few months I've noticed I started hitting buttons with my ear during calls because the screen is not shutting down. It seems like the sensitivity has decreased by some fixed amount in the last few months. It is very annoying because I keep accidentally hanging up on people or hitting the hold call button while I am talking.
The only two things I thought it could be would be either the sensor needs to be calibrated or possibly the sensor is going bad. I'm running the cyanogen 7 nightlies but have also tried reverting to some of the more stable RCs and still had the issue. I will try going back to a t-mobile rom tonight to see if that helps.
Has anyone else experienced this? Or does anyone know how to re-calibrate the sensor?
z test from market calibrates (im pretty sure)
smokeuout said:
z test from market calibrates (im pretty sure)
Click to expand...
Click to collapse
I gave it a shot, but I didn't see anything for calibrating the proxy sensor in that app.
I did however do a test using the camera on my transformer and compared the intensity of the proxy sensor LED to that on other phones. It appears as if mine is very dim and barely blinks. I think the infrared LED is burning out or the circuit that supplies it is not putting out the correct power.
Has anyone ever tried replacing a bad proxy LED before?
try sucking over the surface with a vaccum...i know it sounds crazy but its fixed alot of proxy sensors
smokeuout said:
try sucking over the surface with a vaccum...i know it sounds crazy but its fixed alot of proxy sensors
Click to expand...
Click to collapse
That, or use one of those compressed-air cans for cleaning stuff and blow it into the speaker hole towards the proximity sensor (to the left of the speaker hole.) The proximity sensor seems very sensitive to dust particles.
You haven't installed or changed screen protectors recently, by any chance? Those have been known to mess up the sensor. Also, make sure the protector or glass is nice and clean in the area of the sensor.
Thanks for all the great advice! I'm going to give the vacuum and air can a shot.
Oh and to answer redpoint, I haven't installed any screen protectors on this phone ever, but thanks for the advice.
My GF's Vision behaves the same...
Still looking for a calibration tool, i found only one, but that don't work.
Also tried to "clean" the sensor
I think we have to return it to htc...
Same problem with my DZ since I put Virtuous G Lite on it. Did you guys find a solution for your proximity sensor ?
Cleaning or software ?
cri-cri16 said:
Same problem with my DZ since I put Virtuous G Lite on it. Did you guys find a solution for your proximity sensor ?
Cleaning or software ?
Click to expand...
Click to collapse
I am having the same problem. I keep hitting the hold button. Any fixes?
Alright. My proximity sensor has been dead for a while now. (And yes, it indeed is dead. I've used Proximity Sensor Recallibrator and different apps for testing it.)
It's not a very big issue to use the phone without a working Proximity Sensor. But it gets annoying while attending calls. With a functional sensor, the phone locks itself when you place the phone next to your ear. However, as expected mine doesn't. I've made it a habit to manually lock the screen by pressing the power button before making a call or after receiving a call. However, there are times when I forget in the rush and it leads to very annoying things, the notification drawer slides down and apparently 'my ear' presses and activates wifi, bluetooth and almost everything on the power widget in the notification drawer.
Its really annoying.
I know there's no real way of actually simulating a proximity sensor. So I just need suggestions from you guys as to how to tackle this problem. Any suggestions with creative ideas or workarounds would be welcome.
When i had an htc hd2 i had the same proble and i was using one out of two apps the problem is i can't fully remember the names, one was ditching the proximity sensor and using the light sensor for proximity and the other one was suposed to make the proximity sensor much snappier using partial info from light sensor. Search the play store for "proximity".
P.S. did you dismantle the phone to see if you have dust behind the speaker gril? I had the same problem with my handset , i could have swore that my sensor was dead but after i cleaned it it worked. Hoped i helped
Sent from my Desire HD using xda app-developers app
bondocel said:
When i had an htc hd2 i had the same proble and i was using one out of two apps the problem is i can't fully remember the names, one was ditching the proximity sensor and using the light sensor for proximity and the other one was suposed to make the proximity sensor much snappier using partial info from light sensor. Search the play store for "proximity".
P.S. did you dismantle the phone to see if you have dust behind the speaker gril? I had the same problem with my handset , i could have swore that my sensor was dead but after i cleaned it it worked. Hoped i helped
Sent from my Desire HD using xda app-developers app
Click to expand...
Click to collapse
Light sensor data for proximity checks. Its an innovative idea... although wouldn't that make my phone lock itself when the lights are turned off?
Also, the dust thing might be a problem, I'll give it a try to see if it helps. Thanks.
if4ct0r said:
Light sensor data for proximity checks. Its an innovative idea... although wouldn't that make my phone lock itself when the lights are turned off?
Also, the dust thing might be a problem, I'll give it a try to see if it helps. Thanks.
Click to expand...
Click to collapse
1 No that app activates only in call, it bypasses the the sensor data from proximity to light while in call then reverts back after call ends the only downside is that it is not as snappy but it is better than nothing
2 Dismantle your back casing and you will find the motherload of dust in speaker grill, if you didn't check that out first then i'm 99% sure this is your problem: filth in speaker grill and on proxy and light sensors you will find a carpet of dust
Caution!!!!
-watch a dismantling video before you start
-if you want to use compressed air to clean the speaker funnel don't exceed 2 bar max and blow at a distance of 15-25 cm not closer
For further support i will help you over forum but check google or xda for a tutorial
bondocel said:
1 No that app activates only in call, it bypasses the the sensor data from proximity to light while in call then reverts back after call ends the only downside is that it is not as snappy but it is better than nothing
2 Dismantle your back casing and you will find the motherload of dust in speaker grill, if you didn't check that out first then i'm 99% sure this is your problem: filth in speaker grill and on proxy and light sensors you will find a carpet of dust
Caution!!!!
-watch a dismantling video before you start
-if you want to use compressed air to clean the speaker funnel don't exceed 2 bar max and blow at a distance of 15-25 cm not closer
For further support i will help you over forum but check google or xda for a tutorial
Click to expand...
Click to collapse
Can you recall the name of the apps? A bit more help than "proximity" would do.. there are a ton load of crappy apps out there with proximity in their names
And thanks for the suggestion I was indeed watching a dismantling video just now.
https://play.google.com/store/apps/details?id=TomReay.proxSensor&feature=search_result
This was the app i initialy used but back then it was't only for htc hero it was only fot htc
But i can't seem to find the second one it was something like :
https://play.google.com/store/apps/details?id=com.hardrock.smartscreenoff&feature=search_result
But i am not 100 % sure this is it
Any progres on dismanteling? i do the cleaning about once in 2 months and it works perfect
bondocel said:
https://play.google.com/store/apps/details?id=TomReay.proxSensor&feature=search_result
This was the app i initialy used but back then it was't only for htc hero it was only fot htc
But i can't seem to find the second one it was something like :
https://play.google.com/store/apps/details?id=com.hardrock.smartscreenoff&feature=search_result
But i am not 100 % sure this is it
Any progres on dismanteling? i do the cleaning about once in 2 months and it works perfect
Click to expand...
Click to collapse
These were the apps that I found. The first one does not work. (I tried it out of desperation even though it stated it was only for HTC Hero ). I read the description of the second one you mentioned and it does not state any such feature about using the light sensor. The closest thing that app would do is to turn the screen off by shaking.
Anyway, you've given me the idea about using the light sensor data only when there is a phone call to lock the screen. I'll try to use Tasker to see if I can make a setting for that scenario. Otherwise I'll just go ahead and make the app.
As for the dismantling, I've seen the video and to get to the grill all I have to do is to remove the gps cover, remove the agency sticker, unscrew 5 screws of the main body cover and remove the cover... right? But unfortunately I don't have the screwdrivers right now, I'll get them first tomorrow and then definitely clean the grill.
if4ct0r said:
These were the apps that I found. The first one does not work. (I tried it out of desperation even though it stated it was only for HTC Hero ). I read the description of the second one you mentioned and it does not state any such feature about using the light sensor. The closest thing that app would do is to turn the screen off by shaking.
Anyway, you've given me the idea about using the light sensor data only when there is a phone call to lock the screen. I'll try to use Tasker to see if I can make a setting for that scenario. Otherwise I'll just go ahead and make the app.
As for the dismantling, I've seen the video and to get to the grill all I have to do is to remove the gps cover, remove the agency sticker, unscrew 5 screws of the main body cover and remove the cover... right? But unfortunately I don't have the screwdrivers right now, I'll get them first tomorrow and then definitely clean the grill.
Click to expand...
Click to collapse
If you have the phone for a long time and you never cleaned it , that might be your problem.
Btw didn't you notice that the phone would turn off harder and sometimes sporadickly while in call before it stoped working?
bondocel said:
If you have the phone for a long time and you never cleaned it , that might be your problem.
Btw didn't you notice that the phone would turn off harder and sometimes sporadickly while in call before it stoped working?
Click to expand...
Click to collapse
Actually.. I don't recall when it actually stopped working. So no, I have no recollection of such happenings. But I do believe you that it might be a possible cause because of the way I handle the phone, dust is a very real possibility.
Ok my friend i will stay tuned on the topic. i will go to bed now but i will be here tomorow to help and assist with whatever i can.
Good luck m8!
Tell me if you mannaged to fix anything.
First of all try to clean the sensor
I've got a simple one... Call a friend and place your hand over the sensor. If the screens turns off its working lol
Hello
The proximity sensor doesn't seem to work on my note II anymore. Whenever i make a phone call the screen just goes black. Also direct call and quick glance won't work. Tried to do the tutorials but nothing.
Anyone else had this problem? Do you guys think it is a hardware fault or software wise? I have tried using two different custom roms and unrooted stock rom.
Sorry for the late reply, but did you ever find a solution for this? Because I just started experiencing the same problem with my phone, and I want to know if I need to try and get it exchanged. Thanks a lot.
Anyone can help ? My proximity sensor not working too ....
Using N7105 Singapore Singtel.
Did not find a solution. A guy told me to get it repaired but still havent't done it.
there is no solution for this sadly
Proximity sensor
Guys i also have the same problem....was searching for solution for quite a long time.
The problem seems to be either the sensor is damaged due to fall or there is dust on the sensor.
The solution which i got are:
1 Send to samsung gallery for sensor replacement (Safest Option and only if the sensor is broken)
2 Take a compressed air can and try blowing through the earpiece grill. (Many have got the sensor back to working since the dust blows off)
I am personally going to try the compressed air solution since my phone didn't fall. So assuming sensor is not working due to dust inside.
Moved from General:
I made an attempt to replace my cracked Silver Bezel on my T999L that I purchased from eBay, (http://www.ebay.com/itm/400733714927?_trksid=p2059210.m2749.l2649&ssPageName=STRK:MEBIDX:IT)
I realized that I did not have the proper tools to complete the replacement due not having a Heat Gun to remove the Screen from the Silver Bezel which is quite literally in the middle of the phone.. I caused no visible damage, I gently removed the connectors, and the mother board, the camera and the light sensor with ease, photographing every single step so I remembered where each went where.. It was very simple, and I just realized I couldn't go any further.... Upon putting everything back together, I made a call, played some music, tested everything out and it looked ok....Until I tried to rotate it.. The phone will not rotate into Landscape unless I use an App to force it.. I tried calibrating the G sensor, but it sits in the center not moving, like there was no sensor at all.. Other than the G Sensor, the phone works perfectly..
What am I missing, and what can I do to repair this?
I have tried going into Download mode, and then pulling the battery for 30 mins,
I have also tried a factory reset, that didn't work.. I pulled it apart again to double check on the connections, all seated properly in place, nothing looks out of whack.. I have looked at about a Dozen Youtube videos and tear downs, and I used the proper pry tools, all looks good on the inside..
I'm about to flash VIA Oden the Stock 4.3 rom in hopes that may correct the issue, but I doubt that will do anything different.. What am I missing here?
Suggestions would be greatly appreciated.. The phone works just as it did, Except the Rotation..
I am wondering is my using a slightly magnetized mini screw driver may be the culprit, that causes the sensor not to work..
I flashed to the latest Version of Stock Jelly Bean, ran another Factory reset.. used a couple of calibration apps.. and Zippo..
I see this is a difficult or not answerable question, but where is the Rotating/Gyro Sensor located on the mother board?
I'm wondering if I can get a replacement board and install it..
Suggestions are always helpful..
i have a oneplus 8 pro that was running on OOS 11 like magic
then update it to COS 12 and the proximity sensor stopped working
yesterday COS 13 came and i thought it would fix the problem but no, the problem still there.
any fix for the proximity sensor one COS 13 please.
Mine is also not working at all since oos12. Im completely stock on oos13 now.
Sensor doesnt react at all.
Hi,
mine too stopped working a few days ago.
Im on OOS13 (eu) but it worked the hole time, suddently it stopped working, without any changes to the system.
I did a proximity sensor test (dialpad : #*899# ) and it does not react at all.
PS : Can anyone tell me where the sensor is located on the phone i cant find it.
riding the same boat
I tried to reset it with "Proximity Sensor Reset" app, but it didnt work so I think its a hardware problem...
Fortunately the hardware piece costs about 5-10 bucks, unfortunately phones today are so glued that I dont wanna hassle to open it just because of the little sensor..
Edit: I found out where the sensor is located somewhere in the right corner,
yesterday I coincidentally noticed that it sometime works when the top right corner comes in contact with my pants or any other fabric.
When I try it with my hands or head it doesn't react at all...
Deavy said:
I tried to reset it with "Proximity Sensor Reset" app, but it didnt work so I think its a hardware problem...
Fortunately the hardware piece costs about 5-10 bucks, unfortunately phones today are so glued that I dont wanna hassle to open it just because of the little sensor..
Edit: I found out where the sensor is located somewhere in the right corner,
yesterday I coincidentally noticed that it sometime works when the top right corner comes in contact with my pants or any other fabric.
When I try it with my hands or head it doesn't react at all...
Click to expand...
Click to collapse
I was going to tell you that, I accidently discovered that proximity sensor is kind of working when in contact with my hoodie that is covering my ears.
but when phone is directly touching the skin it wont work.
Same here. I bought a used one in very good condition and figured out that the phone does not switch off the screen during calls. I can run the diagnostics and see that the sensor works properly when I use some fabric on it but has absolutely no effect when using the hand or the ear.
I wonder how that can be and if it's really an issue with the OS version or a hardware issue.
Also same here. Proximity sensor problems after oos13 update. Has anyone tried custom roms if problem are still occuring on those too?
i found the solution on yt
AidenDRJr said:
i found the solution on yt
Click to expand...
Click to collapse
You are the best thanks a lot
Works 100% fine after new calibration.