[Q] Proximity sensor not working - Galaxy Note II Q&A, Help & Troubleshooting

Hello
The proximity sensor doesn't seem to work on my note II anymore. Whenever i make a phone call the screen just goes black. Also direct call and quick glance won't work. Tried to do the tutorials but nothing.
Anyone else had this problem? Do you guys think it is a hardware fault or software wise? I have tried using two different custom roms and unrooted stock rom.

Sorry for the late reply, but did you ever find a solution for this? Because I just started experiencing the same problem with my phone, and I want to know if I need to try and get it exchanged. Thanks a lot.

Anyone can help ? My proximity sensor not working too ....
Using N7105 Singapore Singtel.

Did not find a solution. A guy told me to get it repaired but still havent't done it.

there is no solution for this sadly

Proximity sensor
Guys i also have the same problem....was searching for solution for quite a long time.
The problem seems to be either the sensor is damaged due to fall or there is dust on the sensor.
The solution which i got are:
1 Send to samsung gallery for sensor replacement (Safest Option and only if the sensor is broken)
2 Take a compressed air can and try blowing through the earpiece grill. (Many have got the sensor back to working since the dust blows off)
I am personally going to try the compressed air solution since my phone didn't fall. So assuming sensor is not working due to dust inside.

Related

Desire's screen turns off on dialing/call

Good day,
It seems this issue has been discussed widely and regularly but I couldn't find a solution that works and I hope you can assist.
My -rooted/Redux- Desire's screen goes off when calls are made regardless of whether it is close to face or not, in addition it doesn't come back on until the call is ended -or battery is replaced- and obviously this can only be done by the other party as my screen stays blank and unresponsive..
Any thought or help would be greatly appreciated..
Regards.
Do you use any kind of sticker or a case which is near to the sensor ?
I had similar experiance with a sticker before. for 6 months it didn't cause any problem but after 6 months it caused some with problems with light and proximity sensor.
Harnec said:
Do you use any kind of sticker or a case which is near to the sensor ?
I had similar experiance with a sticker before. for 6 months it didn't cause any problem but after 6 months it caused some with problems with light and proximity sensor.
Click to expand...
Click to collapse
Hi,
No, nothing at all.
Thanks.
I had this problem so i flashed a different ROM and it stopped doing it, sorry im not very technical but it worked for me, try it
AntAust1513 said:
I had this problem so i flashed a different ROM and it stopped doing it, sorry im not very technical but it worked for me, try it
Click to expand...
Click to collapse
Ant,
Thanks but this is my third ROM, didn't help, any other thoughts?
Sent from my Desire HD using XDA App
Maybe the proximity sensor is knackered. Could be your phone that needs repairing. On the other hand you should be able to turn the sensor off if its getting too annoying by going into settings calls or display can't remember precisely buy there should be an option there to turn it off. Hope it helps.
Sent from my HTC Desire using XDA App
gmehtctilt said:
any other thoughts?
Click to expand...
Click to collapse
There might actually be a dust particle under your digitizer, which caused the proximity sensor to malfunction
That's what my Desire has for a few months now.. Drived me crazy, until I started using CM7 which allows me to switch the screen on by pressing the power button during calls. But sometimes it still doesn't respond. Plugging in a powered USB cable is another solution then.
Anyhow, check if your proximity sensor is working by using Z-DeviceTest for example. If the sensor is indeed not working properly, there might be some dust on the sensor. Take off your backplate and blow around the power button area. Worked on my phone the first few times it occurred..
Hope this helps!

[Q] Proximity sensor broken?

Hello guys,
I've got a quite big problem...
I don't know exactly when, but I suspect after I replaced my broken digitizer by a new one, that my proximity sensor broke. At first it was only broken partly, and I could still answer calls if someone called me, BUT now I can't.
I've recently (yesterday ) installed MIUI-Xj on my desire, and when I dialled *#*#MIUI#*#*, there was a test for all the hardware. I thought, let's have some fun, and run this test. All went ok till the proximity sensor test. It showed a status of 1.00 (0.00 being lowest, when the sensor should be covered), and didn't change when I covered it, nor when I moved it next to a lamp. After I googled around a bit, I thought there might be some dust in/in front of the proximity sensor, so I opened up my desire, and vacuĆ¼m cleaned it. After this, I ran the same test again, and it returned 0.00!
This is really annoying, because when I get a call, the phone assumes I'm holding my phone against my ear, so the screen goes black. This way, I can't answer the call! Pressing the buttons doesn't work either
Is there some sort of way I can get my sensor to work again? or can I buy a replacement somewhere?
Kaico
yeah mate, sent it back to HTC, they repair it
off cource yif you -off you need to flash downgrader and run appropriate RUU 2.2froyo to return S-ON
and sent your phone to repair center with full desciprion of your problem
I don't think they'll repair it, at least not for free... (replaced the digitizer myself, and they probably notice )
So I'm thinking of buying a camera PCB off ebay, so I can place it myself (like I did with the digitizer). Just mailed them to ask if the proximity sensor is on it, because it was the flex cable and camera pcb...

[Q] Proximity sensor calibration

I am having an issue with my proximity sensor and believe it may be some sort of calibration issue. It works (ie when I am in calls, if I cover it with my finger, it shuts off the screen) but the sensitivity has become very poor. I've had the phone since the day it was released and the proximity sensor had no trouble reflecting off my head and keeping the screen off during calls. Over the last few months I've noticed I started hitting buttons with my ear during calls because the screen is not shutting down. It seems like the sensitivity has decreased by some fixed amount in the last few months. It is very annoying because I keep accidentally hanging up on people or hitting the hold call button while I am talking.
The only two things I thought it could be would be either the sensor needs to be calibrated or possibly the sensor is going bad. I'm running the cyanogen 7 nightlies but have also tried reverting to some of the more stable RCs and still had the issue. I will try going back to a t-mobile rom tonight to see if that helps.
Has anyone else experienced this? Or does anyone know how to re-calibrate the sensor?
z test from market calibrates (im pretty sure)
smokeuout said:
z test from market calibrates (im pretty sure)
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Click to collapse
I gave it a shot, but I didn't see anything for calibrating the proxy sensor in that app.
I did however do a test using the camera on my transformer and compared the intensity of the proxy sensor LED to that on other phones. It appears as if mine is very dim and barely blinks. I think the infrared LED is burning out or the circuit that supplies it is not putting out the correct power.
Has anyone ever tried replacing a bad proxy LED before?
try sucking over the surface with a vaccum...i know it sounds crazy but its fixed alot of proxy sensors
smokeuout said:
try sucking over the surface with a vaccum...i know it sounds crazy but its fixed alot of proxy sensors
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Click to collapse
That, or use one of those compressed-air cans for cleaning stuff and blow it into the speaker hole towards the proximity sensor (to the left of the speaker hole.) The proximity sensor seems very sensitive to dust particles.
You haven't installed or changed screen protectors recently, by any chance? Those have been known to mess up the sensor. Also, make sure the protector or glass is nice and clean in the area of the sensor.
Thanks for all the great advice! I'm going to give the vacuum and air can a shot.
Oh and to answer redpoint, I haven't installed any screen protectors on this phone ever, but thanks for the advice.
My GF's Vision behaves the same...
Still looking for a calibration tool, i found only one, but that don't work.
Also tried to "clean" the sensor
I think we have to return it to htc...
Same problem with my DZ since I put Virtuous G Lite on it. Did you guys find a solution for your proximity sensor ?
Cleaning or software ?
cri-cri16 said:
Same problem with my DZ since I put Virtuous G Lite on it. Did you guys find a solution for your proximity sensor ?
Cleaning or software ?
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Click to collapse
I am having the same problem. I keep hitting the hold button. Any fixes?

Galaxy note 3 proximity sensor issue Fix (when making calls)

Hello!
A month ago I had an issue when all of a sudden, when I was on a phone call and separated my Note 3 from my ear (to check the time as an ex,), the screen would stay black and the proximity sensor wouldn't work. It was very annoying (to me anyways) as I believe in having a phone working 100%. Honestly...I thought it was ROM and/or kernel related, but it's not. Doing some research here in XDA, I found several members of this community (Sprint Note 3 to be specific) experiencing the same issue. Apparently, it's dust affecting the proximity sensor making it unresponsive.
Long story short, one member said that he fixed his Note 3 by blowing air into the earpiece where the sensor is located. I thought the worse about the guy (lol) thinking it was a crazy idea...BUT, I said, "WTH...let me try it" and sure enough, it FREAKING worked!!! My Note 3 was working properly again!
That very same day, on Google +, I came across this article http://www.infotales.com/samsung-galaxy-note-3-proximity-sensor-issue-fix where the author "YASIR MIRZA" wrote an AWESOME article with this particular issue. He goes real deep into the subject and has 2 different methods more in depth about fixing the issue.
I will NOT maintain this thread since I don't have time. I'm only posting this here because I think it's the right place "Q&A", plus maybe if someone has the issue (like I had), by doing SEARCH (like I did), this thread will pop up and maybe help!!!
READING IT'S FUNDAMENTAL... SO READ FROM THE LINK I'VE PROVIDED WHERE IT HAS MUCH MUCH MUCH USEFUL INFORMATION!
HIT THAT "THANK YOU" BUTTON IF I HELPED OR YOU FIND THIS USEFUL!!! IT DOESN'T BITE...lol
That is a really good and thorough article. While I have not had any proximity sensor issues (yet), people who have will certainly appreciate the how-to. It is for a rooted device, though.
This is all great info, but it doesn't address the core issue which I gather from reading, is dust obscuring the sensor. I'm assuming this will recalibrate the sensor partly covered by dust, but If the dust got on the sensor once, there is pretty good chance it will get there again and change calibration? So how to stop it from getting there in the first place would be my concern, especially because so far my sensor works fine. Maybe solution should be to seal headphone jack, (if that's the culprit) which personally I rarely use, with some rubber insert, easy to remove if needed? And there is another opening (microphone?) right next to it, could that be a way inside as well?
As my phone's not rooted, nor have any compressed air handy, I opted to physically clean the sensor.
It's pretty simple and straightforward (the teardown videos are on youtube). Basically, you just unscrew the back casing and remove the sensor. Then either wipe the sensor window or use a tape to stick up the dust.
Before cleaning my readings were 105 and not working. After cleaning it went down to 40 and has been working ever since. Blowing the dust may simply dislodge it moved it around, having a chance of it finding its way back whereas cleaning it removes it altogether until some new dust finds its way back onto the window.
mwerkz said:
As my phone's not rooted, nor have any compressed air handy, I opted to physically clean the sensor.
It's pretty simple and straightforward (the teardown videos are on youtube). Basically, you just unscrew the back casing and remove the sensor. Then either wipe the sensor window or use a tape to stick up the dust.
Before cleaning my readings were 105 and not working. After cleaning it went down to 40 and has been working ever since. Blowing the dust may simply dislodge it moved it around, having a chance of it finding its way back whereas cleaning it removes it altogether until some new dust finds its way back onto the window.
Click to expand...
Click to collapse
I just fixed my proximity sensor problem by doing a tear down and cleaning the dust out from the screen in front of the sensor also. Fairly easy to do.
i9100 proximity sensor doesn't work
Hi to all!
I have the issue with proximity sensor and didn't manage to find a solution in other similar threads!
The matter is that it is always stay as Released.
In the same time in test screen (*#0*#) there are changing reading for PROXIMITY parameter from 2 up to 240 with no ADC parameter at all. Please look for screenshots. PROXIMITY parameter changes its value when I move my finger in front of the sensor, but as I can understand Android doesn't recognize it because of ADC absence.
Moreover I tried to change proximity sensor for working one (from another phone), but it shows the same as mine (with no ADC readings).
After all I think it is software problem, but I don't know how to solve it. I flashed different firmwares (now it is XWMSE NeatROM v.6.4), but nothing helped.
Please assist! Thanks!
Hands-free mode
Hi everyone, just disabled the hands-free mode (steering wheel symbol - from the upper curtain) and your problem is solved.
Cheers.
God bless. :laugh:
The link in the OP does not work; am I missing anything - like a period or some other punctuation or some word(s)?
No Gyroscope, No Proximity Sensor, No Temp...
I have a SM-N900 Showing no values for any sensor, I have tried unplugging and replugging proximity sensor with no sucess, also tried restoring via Odin Stock firmware, no sucess.
The Phone was apparently working fine, without root on stock lollipop, and after resetting the device for selling it, it stopped working.
I can't even rotate the screen...
I also tried the calibration method with no sucess...any suggestions?
Same here!!
It is so frustrating. I've restored to stock, with Odin. Had 3 different roms and have never had my sensors working. I've tried
libgnustl_shared-1.so fix for rotation. It didn't work.
Does anyone have any ideas? I don't have water damage.
I solved my problem by installing google phone app and selecting this phone app as system default from app permissions menu.

[COS13]Proximity sensor not working

i have a oneplus 8 pro that was running on OOS 11 like magic
then update it to COS 12 and the proximity sensor stopped working
yesterday COS 13 came and i thought it would fix the problem but no, the problem still there.
any fix for the proximity sensor one COS 13 please.
Mine is also not working at all since oos12. Im completely stock on oos13 now.
Sensor doesnt react at all.
Hi,
mine too stopped working a few days ago.
Im on OOS13 (eu) but it worked the hole time, suddently it stopped working, without any changes to the system.
I did a proximity sensor test (dialpad : #*899# ) and it does not react at all.
PS : Can anyone tell me where the sensor is located on the phone i cant find it.
riding the same boat
I tried to reset it with "Proximity Sensor Reset" app, but it didnt work so I think its a hardware problem...
Fortunately the hardware piece costs about 5-10 bucks, unfortunately phones today are so glued that I dont wanna hassle to open it just because of the little sensor..
Edit: I found out where the sensor is located somewhere in the right corner,
yesterday I coincidentally noticed that it sometime works when the top right corner comes in contact with my pants or any other fabric.
When I try it with my hands or head it doesn't react at all...
Deavy said:
I tried to reset it with "Proximity Sensor Reset" app, but it didnt work so I think its a hardware problem...
Fortunately the hardware piece costs about 5-10 bucks, unfortunately phones today are so glued that I dont wanna hassle to open it just because of the little sensor..
Edit: I found out where the sensor is located somewhere in the right corner,
yesterday I coincidentally noticed that it sometime works when the top right corner comes in contact with my pants or any other fabric.
When I try it with my hands or head it doesn't react at all...
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Click to collapse
I was going to tell you that, I accidently discovered that proximity sensor is kind of working when in contact with my hoodie that is covering my ears.
but when phone is directly touching the skin it wont work.
Same here. I bought a used one in very good condition and figured out that the phone does not switch off the screen during calls. I can run the diagnostics and see that the sensor works properly when I use some fabric on it but has absolutely no effect when using the hand or the ear.
I wonder how that can be and if it's really an issue with the OS version or a hardware issue.
Also same here. Proximity sensor problems after oos13 update. Has anyone tried custom roms if problem are still occuring on those too?
i found the solution on yt
AidenDRJr said:
i found the solution on yt
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You are the best thanks a lot
Works 100% fine after new calibration.

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