Hey guys,
So I've had my Verizon HTC One for awhile now, and I've yet to really get it to work properly on my home WiFi network, regardless of the ROM or Radios I'm using.
I have a Cable provider at both my house and work, but each location has a different router. At work we use a Edgewater bridge/router combo, and I am able to upload/download and stream SD content okay, but never HD. However, at home on my Motorola Surfboard SBG6580 Modem/Router combo can rarely get things as simple as Google to bring up a search result. I never get a "Connection error" message, just a never-ending loading page. I've scoured the internet, and Motorolas help pages, trying to find any indication of a fix. I've attempted changing wireless settings between 2.4GHz and 5.0GHz, tried every channel available (1 - 11), as well as removing security encryption, firewall, and setting up a Static IP address, and there is no difference.. The odd thing is when I run a Speedtest, I get 10Mbps/1Mbps up/down.
The reason this has become a problem now, is I had a background data glitch and used 12GB's of data last month, resulting in a $200 phone bill (I don't usually go over 4, so I never paid attention to what was going on).
So, my questions are;
A. Has anyone else experienced this issue with the Motorola modems before, as I'm thinking about buying a separate Wireless Router as an option.
B. Is there any known fixes for this problem
I use to have the same Motorola surfboard. I had a few different issues. It would lose connection daily and it was inconsistent. I read up on it and it has several known issues. I sold it and have moved on to a Motorola docsis 3.0 modem and the night hawk router. Not one issue with any phones, tablets, or computers. No issues with htc one or one max.
Have you tried factory resetting your modem/router? Do other wifi device work ok with your router? Does your device work right on other wifi networks (not home or work)?
cmlusco said:
Have you tried factory resetting your modem/router? Do other wifi device work ok with your router? Does your device work right on other wifi networks (not home or work)?
Click to expand...
Click to collapse
I've reset all the settings, both a power cycle, and a hard reset. Doesn't change.
All of my computers, my girlfriends S3, and my sisters Stellar work fine on the network. I don't go many places, so I haven't tested it on any outside networks, but the assumption is it SHOULD (in theory) work on non-Motorola routers considering it functions at my work.
Aldeel said:
I've reset all the settings, both a power cycle, and a hard reset. Doesn't change.
All of my computers, my girlfriends S3, and my sisters Stellar work fine on the network. I don't go many places, so I haven't tested it on any outside networks, but the assumption is it SHOULD (in theory) work on non-Motorola routers considering it functions at my work.
Click to expand...
Click to collapse
Is there any firmware updates for your router. Also have you checked all the WiFi settings on phone and make sure they are default. The most important would be WiFi frequency set to auto. The problem has to be in the router though IMO. If you read around on line you will see many un pleased customers of that particular model. I would stray from Motorola routers to be honest. Even Cisco isn't the quality they used to be. I use an Asus router now and it works great. I have already burned up 2 Cisco usb wireless adapters and a d link and Cisco router. Moving to Asus was the best decision I ever made.
The fact that the phone works fine on other networks, and other devices work fine on your network leads me to believe that neither has a conectivity issue. I find it strange that browser activity is slow/non-existent, but a speed test shows good speed. What did you use to test that speed? Do apps that use the internet work at a normal speed, like the play store? Have you tried a different browser from the market, such as chrome or firefox?
The 6580 is junk. I work for a large ISP whose name begins with c and ends with t. We haven't gotten a decent firmware from moto yet. The firmware we are currently on suffers from all kinds of performance problems. Do yourself a favor and never buy an all in one device again.
Sent from my HTC6600LVW using Tapatalk
dottat said:
The 6580 is junk. I work for a large ISP whose name begins with c and ends with t. We haven't gotten a decent firmware from moto yet. The firmware we are currently on suffers from all kinds of performance problems. Do yourself a favor and never buy an all in one device again.
Sent from my HTC6600LVW using Tapatalk
Click to expand...
Click to collapse
I have the [Aeris?] Wireless N gateway from said cable company and it works amazing with all my devices. Upgraded from a 5 year old Airport Extreme N since it's actually cheaper to have home phone I don't even use.
NotATreoFan said:
I have the [Aeris?] Wireless N gateway from said cable company and it works amazing with all my devices. Upgraded from a 5 year old Airport Extreme N since it's actually cheaper to have home phone I don't even use.
Click to expand...
Click to collapse
That's good you have good luck with that model. The Technicolor wg from the same provider is also decent. I'm still a fan of having your modem and router separate. I will keep my blazing speeds from my r7000 using 802.11ac on this phone.
Sent from my HTC6600LVW using Tapatalk
In some situations on my HTC One it has a hard time pulling internet from a wi-fi network when the frequency band is set to Auto. My One plays a lot nicer on Wi-Fi when I manually set it into 2.4ghz or 5ghz.
I just got this same modem and any time I connected my One to the network it would seemingly kill the wireless signal. I had a D-Link wireless router and the TW cable modem previously and I connected fine. My old Inc2 would cause the same issue with the old setup, never sure why it did that.
Anyway, after some searching I found a solution that has worked so far, not sure why, but I changed the LAN IP from the default 192.168.0.1 to .0.2 and no more issues, worth a try.
YMMV
Related
anyone got weird intermittent wireless issues?
Every now on then, and then seemingly only on some apps, wireless network connectivity will come to a crawl and / or seemingly stop completely. Apps time out etc. but I know the network is fine as my flatmate's galaxy nexus / my laptop remain fine. The most common culprit is the play store. I turn off wireless and go on HSPA, wait a while, go back to wireless, all good.
Also, once I had to kill chrome beta to fix it.
What gives?
I am having some minor wifi issues too, but i think they are slightly different from wintermute's problem.
Both my wifes and my One X won't reconnect to our wifi after returning to the house. The only way I have been able to get them to re-connect is to reboot the router.
The One X's try to reconnect appear to, then instantly disconnect and just keep cycling. Turning the wifi off and on doesn't seem to help.
Our Asus transformer and the laptop don't seem to have any issues if taken out of wifi range and then moved back in.
wintermute000 said:
anyone got weird intermittent wireless issues?
Every now on then, and then seemingly only on some apps, wireless network connectivity will come to a crawl and / or seemingly stop completely. Apps time out etc. but I know the network is fine as my flatmate's galaxy nexus / my laptop remain fine. The most common culprit is the play store. I turn off wireless and go on HSPA, wait a while, go back to wireless, all good.
Also, once I had to kill chrome beta to fix it.
What gives?
Click to expand...
Click to collapse
Hi there's a few forum posts about this. A number of us has had this issue...the One X would not have good WiFi speeds, or would completely stop whereas all other WiFi enabled devices on the same network at the same time would be fine. A reboot of the router seems to fix this for most of us. Doesn't quite make sense why the One X would be affected by a wifi issue but not other devices, but seems to do the trick for most people. Its been 7 days now since I had my One X, and since rebooting the router, the wifi issues have not returned.
I'm a cisco tech in real life and trust me its not my wireless setup... proof is that all other droids work fine (my old nexus, atrix my flatmate's galaxy nexus etc.) unless there is some super esoteric setting that the HTC one requires
having said that I have rebooted my WAP a couple of times (in addition to tweaking my router a bit re: IOS firewall, some tcp-mss tweaks I was using etc.) and it does seem better. Still at a loss to understand why no other device has any issues except for this
I'm seeing wifi drop and reconnect all the time on my One X.
Signal strength isn't an issue, I'm sat 3m from the AP however their are lots of wifi networks in this building so could be an issue with interference...
I don't have any issues with my laptop or old Desire on this wifi..
I see the same issues at the office but again their are lots of wifi networks at that location too...
Tom
Hi there,
I had a problem with my HOX and my German Fritzbox Router...it would connect, but then not letting any data through...and then even disable the whole WiFi signal so that my laptop, ps3 and Samsung Tab did not get a connection anymore...reset of the Fritzbox was necessary....loads of HOX user reported the issue in a German forum, and one suggested to set the WLAN signal from b+g+n 2.4 to only b+g 2.4 and voila....problem has disappeared...price is that connex max at 54 Mbits now...but I can live with that...try it...maybe it solves some people's WiFi issues...until someone or HTC themselves figure out a working solution with a full wireless n support...
Sent from my HTC One X using xda premium
I am experiencing the same issues but with the one s, not the WIFI ones the actual network stops all of a sudden and usually within 1 minute comes back.
It happens about once a day.
The only real problem I have is with the WLAN stick which I use on my pc as hotspot. My Phone connects but after a few minutes I have to restart WLAN on phone so it works again. With the router at my parents home (Fritz-Box) I dont have this problem. I use connectify lite on my pc. With the built-in hotspot in windows 7 it just wont work out. Maybe someone else have this kind of issue and knows a solution.
I have the same problem at home and at work.
Disabling WiFi-N on the AP fixes the problem.
At the office we have Netgear WNAP210 and at home I have a Draytec Vigor 2710VDn
Can't quote xda app giving me invalid thread id error, but I have the same exact issue at work, the linksys wag120n router I use as wap, connected to a net gear router, most times when the phone disconnects, and only the hox, it takes down the internet for even those pcs connected directly to the net gear router, strangely I only need to reboot the linksys router to get things working again.... Weird.
I think the hox is doing something, like sending repeated dhcp requests (as in a bug on hox) and taking out the dhcp server. Although of course various routers would behave differently to this. My home network is fine. Not affected ever.
Sent from my HTC One X using xda app-developers app
wintermute000 said:
anyone got weird intermittent wireless issues?
Every now on then, and then seemingly only on some apps, wireless network connectivity will come to a crawl and / or seemingly stop completely. Apps time out etc. but I know the network is fine as my flatmate's galaxy nexus / my laptop remain fine. The most common culprit is the play store. I turn off wireless and go on HSPA, wait a while, go back to wireless, all good.
Also, once I had to kill chrome beta to fix it.
What gives?
Click to expand...
Click to collapse
I got the exact same issue.
+1
Sent from my HTC One X using xda app-developers app
All,
I recently got a Lumia 900 (yesterday) and for whatever reason I am having a hell of a time getting it to connect to my WiFi network at home, and other places as well.
The problem is that when I go to connect to my WPA2 WiFi network, I get the error saying that the network did not respond, please try again.
I have rebooted my wireless AP, router, etc. Other devices such as iPad, iPhones connect fine.
Another thing I noticed is that I cannot connect to some Open WiFi networks either, the error comes back saying that the Network could not be reached.
I took it down to the AT&T store and it connected up to their secure network so they said isn't the phone, it must be my router..
Anyone have any ideas on this? The phone will connect (as seen at the AT&T store) to some WiFi networks, just not the ones I need... :\
Are you running n at home?
ragingclue said:
Are you running n at home?
Click to expand...
Click to collapse
Not 802.11n exclusively, no. I am running 802.11b, g and n mode. I tried just 802.11g and that didn't seem to make a difference.
That is odd then. I'm running g+n and not having issues.
I wonder if this is similar to the data connectivity issues some people were having?
I am running my Lumia 900 on g+n and not having any issues either online pinkish color on automatic brightness.
Sent from my SGH-I727R
Maybe it is try device because I have been able to connect to like any network.
Sent from my Lumia 900 using Board Express
Wintrmte said:
All,
I recently got a Lumia 900 (yesterday) and for whatever reason I am having a hell of a time getting it to connect to my WiFi network at home, and other places as well.
The problem is that when I go to connect to my WPA2 WiFi network, I get the error saying that the network did not respond, please try again.
I have rebooted my wireless AP, router, etc. Other devices such as iPad, iPhones connect fine.
Another thing I noticed is that I cannot connect to some Open WiFi networks either, the error comes back saying that the Network could not be reached.
I took it down to the AT&T store and it connected up to their secure network so they said isn't the phone, it must be my router..
Anyone have any ideas on this? The phone will connect (as seen at the AT&T store) to some WiFi networks, just not the ones I need... :\
Click to expand...
Click to collapse
I believe Nokia has fixed the wifi issue with an update.. ...
Have you checked if there is an update for your device?
Also try changing the The channels, maybe 11 or 13 and see if it makes a difference
I hope you have put the right password for your router
tfn said:
I believe Nokia has fixed the wifi issue with an update.. ...
Have you checked if there is an update for your device?
Also try changing the The channels, maybe 11 or 13 and see if it makes a difference
I hope you have put the right password for your router
Click to expand...
Click to collapse
I checked for an update and their isn't one, according to the phone and the updater.. I am definitely using the right password.
I will try the different channel thing though and report back.
Did you restrict Macs on your router?
Wintrmte said:
Not 802.11n exclusively, no. I am running 802.11b, g and n mode. I tried just 802.11g and that didn't seem to make a difference.
Click to expand...
Click to collapse
I've seen this before. The setting for mine requires mixed mode, if, any other setting is not set to default. Strange I know. But it's definitely a setting on the ap.
What brand is yours.
No MAC address filtering and I tried changing the channels, no luck.
Any other suggestions?
Update: Found an old LinkSys WRT54GL with the Tomato custom firmware I had loaded on it a few years ago.
Plugged it in, and the Lumia 900 connected right up.
I set my main wireless router (CenturyLink Q1000) to match the settings of just 802.11g and still, the Lumia would not connect.
I even tried re-flashing the phone with the AT&T Black [not ALIVE] firmware, still would not connect to the CenturyLink Q1000.
I cannot explain why the phone works with some access points, and not others. Not sure where else to go from here. The fact that I got it working with a completely different access point running an opensource firmware and not a commercial (centurylink) unit is baffling, albeit most frustrating.
Working fine with my Linksys E4200 (default settings) at home and some off brand router at work. WPA2, set for b,g & n. No problems on either router with my Surround or L900. Connects as soon as I get within range.
Sent from my Lumia 900 using Board Express Pro
Wintrmte said:
Update: Found an old LinkSys WRT54GL with the Tomato custom firmware I had loaded on it a few years ago.
Plugged it in, and the Lumia 900 connected right up.
I set my main wireless router (CenturyLink Q1000) to match the settings of just 802.11g and still, the Lumia would not connect.
I even tried re-flashing the phone with the AT&T Black [not ALIVE] firmware, still would not connect to the CenturyLink Q1000.
I cannot explain why the phone works with some access points, and not others. Not sure where else to go from here. The fact that I got it working with a completely different access point running an opensource firmware and not a commercial (centurylink) unit is baffling, albeit most frustrating.
Click to expand...
Click to collapse
I guess this confirms the Lumia 900 Black...is the best 900.
Wintrmte said:
Update: Found an old LinkSys WRT54GL with the Tomato custom firmware I had loaded on it a few years ago.
Plugged it in, and the Lumia 900 connected right up.
I set my main wireless router (CenturyLink Q1000) to match the settings of just 802.11g and still, the Lumia would not connect.
I even tried re-flashing the phone with the AT&T Black [not ALIVE] firmware, still would not connect to the CenturyLink Q1000.
I cannot explain why the phone works with some access points, and not others. Not sure where else to go from here. The fact that I got it working with a completely different access point running an opensource firmware and not a commercial (centurylink) unit is baffling, albeit most frustrating.
Click to expand...
Click to collapse
This centurylink brand doesn't sound too reputable.
xsever said:
This centurylink brand doesn't sound too reputable.
Click to expand...
Click to collapse
ISP give them out. But if most people are not having problems and the ones that are seem to be using a single manufacturers equipment then it would point to the equipment rather than the phone.
hx4700 Killer said:
ISP give them out. But if most people are not having problems and the ones that are seem to be using a single manufacturers equipment then it would point to the equipment rather than the phone.
Click to expand...
Click to collapse
Correct.. The modem is actually manufactured by ActionTec, and Centurylink gives them to you when you get their DSL service.
If the phone worked with another router, then i'd say it's the router.
Go with Linksys.
I thought at first my router was having issues, but that is not the case. I have confirmed zero router issues by using 3 laptops and 2 other phones (Samsung units) to connect to anything I want.
If I connect using my M8 (Verizon), it connects with no issue but I have no real internet connection. The signal strength is -40 so that is not the issue.
I have tried multiple restarts, multiple networks, and multiple SSID's. I even tried forcing it to 2.4 or 5 Ghz and nothing at all seems to work.
Is this a known issue? I am coming from a long line of Samsung stuff so I am not up to speed on the quirks with HTC stuff. Your assistance is appreciated!
ssnapier said:
I thought at first my router was having issues, but that is not the case. I have confirmed zero router issues by using 3 laptops and 2 other phones (Samsung units) to connect to anything I want.
If I connect using my M8 (Verizon), it connects with no issue but I have no real internet connection. The signal strength is -40 so that is not the issue.
I have tried multiple restarts, multiple networks, and multiple SSID's. I even tried forcing it to 2.4 or 5 Ghz and nothing at all seems to work.
Is this a known issue? I am coming from a long line of Samsung stuff so I am not up to speed on the quirks with HTC stuff. Your assistance is appreciated!
Click to expand...
Click to collapse
Stock, custom ROM, etc?
This is a stock ROM with weaksauce root and nothing else.
Ok, so I just connected to the wifi at my office and it appears to be working just fine, but it took about 15 minutes form my phone to recognize that the network even existed.
I am pretty sure this phone is just a piece of crap. About 2 hours after my last post it started doing the same thing (at work). I just got home and did a 100% fresh reset of both my router and my phone to eliminate any possible configuration issues and it shows that it is connected on the phone, but the router is not seeing that it is connected... how the hell does that work?
ssnapier said:
I am pretty sure this phone is just a piece of crap. About 2 hours after my last post it started doing the same thing (at work). I just got home and did a 100% fresh reset of both my router and my phone to eliminate any possible configuration issues and it shows that it is connected on the phone, but the router is not seeing that it is connected... how the hell does that work?
Click to expand...
Click to collapse
Since you've determined its a piece of crap, sell it and get yourself a iPhone. Why bother trying to get it to work.
When you connect to your router what details does it give in the phone WiFi settings for that connection?
Also which router do you use?
Hey guys am i the only one having issues with wifi, its so painfully slow takes forever to load a webpage forget about watching a video, and no its not my wifi because i have tried several different ones and its always the same slow speeds, ive gone over my data limit twice since i got the g4 because cant you wifi.
is their a fix for this iissue, love my g4 but seriously thinking about another device
bayniner said:
Hey guys am i the only one having issues with wifi, its so painfully slow takes forever to load a webpage forget about watching a video, and no its not my wifi because i have tried several different ones and its always the same slow speeds, ive gone over my data limit twice since i got the g4 because cant you wifi.
is their a fix for this iissue, love my g4 but seriously thinking about another device
Click to expand...
Click to collapse
Try the DNSet application - I had painful Comcast WiFi speeds, or lack thereof, and running this application before turning on WiFi solves the issue. Not sure if it's just me, but you should know that MMS doesn't work when the DNSet application is running.
What is stopping us from hardcoding DNS entries in the WLAN config now that we have root? Is this possible?
Icculus760 said:
Try the DNSet application - I had painful Comcast WiFi speeds, or lack thereof, and running this application before turning on WiFi solves the issue. Not sure if it's just me, but you should know that MMS doesn't work when the DNSet application is running.
Click to expand...
Click to collapse
I looked at it, but the app needs to create a VPN to work, which is a whole other can of worms.
Do you have Comcast? I've learned that Comcast rolled out IPv6 out of nowhere, and many of its routers have issues with some phones (my gf's iphone included). I rooted my phone, disabled IPv6, and now I'm back to consistent 50-80Mbps download speeds on my phone.
Before, I would open up the Speedtest.net app, it would take a full minute or more to locate a server, and then the needle for the download speeds would constantly bounce between 0 and 50, sometimes with my phone prompting me that I lost my internet connection, asking if I would like to switch to data. Worth a shot! If you can't root, DNSet does this for you through the VPN, or you might be able to find a way to shut it off on your router.
I don't seem to have any issues with my phone picking up IPv6 over data or a few other routers, though, so I think this issue is more due to some bad firmware on certain modems.
Yes i do have comcast, their is many other cellphones in my house galaxy s5 ,s6, lg g3, iphone 6, none of them have problems but mine, how do i disable IPv6 once i have root
ryanpm40 said:
Do you have Comcast? I've learned that Comcast rolled out IPv6 out of nowhere, and many of its routers have issues with some phones (my gf's iphone included). I rooted my phone, disabled IPv6, and now I'm back to consistent 50-80Mbps download speeds on my phone.
Before, I would open up the Speedtest.net app, it would take a full minute or more to locate a server, and then the needle for the download speeds would constantly bounce between 0 and 50, sometimes with my phone prompting me that I lost my internet connection, asking if I would like to switch to data. Worth a shot! If you can't root, DNSet does this for you through the VPN, or you might be able to find a way to shut it off on your router.
I don't seem to have any issues with my phone picking up IPv6 over data or a few other routers, though, so I think this issue is more due to some bad firmware on certain modems.
Click to expand...
Click to collapse
From the G3 after the 5.0 update, the fix was to disable IPv6 as well. This isn't related to IPv6 though, as it only seems to effect the G3/G4. Also, Google "What is my IP" when on mobile data and you will likely have an IPv6 address from Verizon.
I don't know that it isn't related to ipv6; Samsung phones have similar issues and my girlfriend's iphone does as well. I don't think the problem is the protocol itself, but how certain modems (seemingly Comcast ones) incorrectly implement them in their firmware
My Pixel XL lately has had issues connecting to some wifi networks. On a few networks, it connects perfectly fine, but on many, it saves the network instead of connecting. I have tried connecting on other phones, computers, etc, and they all do so just fine. I have also tried resetting the networks, changing the passwords, and moving extremely close to the router but to no avail.
This is frustrating as even my home's wifi network is one of the ones having issues. Any advice or suggestions would be appreciated. I have spoken to Google and they wanted to submit it as a warranty claim, but cannot since my back glass is cracked.
I just had a similar issue, my phone took at lest 10 minutes before it got past obtaining IP, my wife's android phone connected straight in, it was very frustrating because I was travelling and had run out of data on my roaming.
Another issue I have found it is common that it doesn't connect to my home and work wifi networks straight away and it's not until I unlock my phone that it does connect or in some instances I have to manually connect to it again.
gettingerr said:
My Pixel XL lately has had issues connecting to some wifi networks. On a few networks, it connects perfectly fine, but on many, it saves the network instead of connecting. I have tried connecting on other phones, computers, etc, and they all do so just fine. I have also tried resetting the networks, changing the passwords, and moving extremely close to the router but to no avail.
This is frustrating as even my home's wifi network is one of the ones having issues. Any advice or suggestions would be appreciated. I have spoken to Google and they wanted to submit it as a warranty claim, but cannot since my back glass is cracked.
Click to expand...
Click to collapse
What version of Android are you on?
What band are you trying to connect to?
have you tried statically assigning an IP?
parakleet said:
What version of Android are you on?
What band are you trying to connect to?
have you tried statically assigning an IP?
Click to expand...
Click to collapse
7.1.2 (Have tried stock and multiple different roms)
I have tried 2.4 GHz and 5 GHz. Routers which automatically choose the band, and also manually setting the band (I tried 153)
I have tried assigning static IP with same result.
EDIT: I have also attempted connecting in safe mode, same result.
What do the logs on your router say about the connection?