New Lumia 900 - WiFi issues - Nokia Lumia 900

All,
I recently got a Lumia 900 (yesterday) and for whatever reason I am having a hell of a time getting it to connect to my WiFi network at home, and other places as well.
The problem is that when I go to connect to my WPA2 WiFi network, I get the error saying that the network did not respond, please try again.
I have rebooted my wireless AP, router, etc. Other devices such as iPad, iPhones connect fine.
Another thing I noticed is that I cannot connect to some Open WiFi networks either, the error comes back saying that the Network could not be reached.
I took it down to the AT&T store and it connected up to their secure network so they said isn't the phone, it must be my router..
Anyone have any ideas on this? The phone will connect (as seen at the AT&T store) to some WiFi networks, just not the ones I need... :\

Are you running n at home?

ragingclue said:
Are you running n at home?
Click to expand...
Click to collapse
Not 802.11n exclusively, no. I am running 802.11b, g and n mode. I tried just 802.11g and that didn't seem to make a difference.

That is odd then. I'm running g+n and not having issues.
I wonder if this is similar to the data connectivity issues some people were having?

I am running my Lumia 900 on g+n and not having any issues either online pinkish color on automatic brightness.
Sent from my SGH-I727R

Maybe it is try device because I have been able to connect to like any network.
Sent from my Lumia 900 using Board Express

Wintrmte said:
All,
I recently got a Lumia 900 (yesterday) and for whatever reason I am having a hell of a time getting it to connect to my WiFi network at home, and other places as well.
The problem is that when I go to connect to my WPA2 WiFi network, I get the error saying that the network did not respond, please try again.
I have rebooted my wireless AP, router, etc. Other devices such as iPad, iPhones connect fine.
Another thing I noticed is that I cannot connect to some Open WiFi networks either, the error comes back saying that the Network could not be reached.
I took it down to the AT&T store and it connected up to their secure network so they said isn't the phone, it must be my router..
Anyone have any ideas on this? The phone will connect (as seen at the AT&T store) to some WiFi networks, just not the ones I need... :\
Click to expand...
Click to collapse
I believe Nokia has fixed the wifi issue with an update.. ...
Have you checked if there is an update for your device?
Also try changing the The channels, maybe 11 or 13 and see if it makes a difference
I hope you have put the right password for your router

tfn said:
I believe Nokia has fixed the wifi issue with an update.. ...
Have you checked if there is an update for your device?
Also try changing the The channels, maybe 11 or 13 and see if it makes a difference
I hope you have put the right password for your router
Click to expand...
Click to collapse
I checked for an update and their isn't one, according to the phone and the updater.. I am definitely using the right password.
I will try the different channel thing though and report back.

Did you restrict Macs on your router?

Wintrmte said:
Not 802.11n exclusively, no. I am running 802.11b, g and n mode. I tried just 802.11g and that didn't seem to make a difference.
Click to expand...
Click to collapse
I've seen this before. The setting for mine requires mixed mode, if, any other setting is not set to default. Strange I know. But it's definitely a setting on the ap.
What brand is yours.

No MAC address filtering and I tried changing the channels, no luck.
Any other suggestions?

Update: Found an old LinkSys WRT54GL with the Tomato custom firmware I had loaded on it a few years ago.
Plugged it in, and the Lumia 900 connected right up.
I set my main wireless router (CenturyLink Q1000) to match the settings of just 802.11g and still, the Lumia would not connect.
I even tried re-flashing the phone with the AT&T Black [not ALIVE] firmware, still would not connect to the CenturyLink Q1000.
I cannot explain why the phone works with some access points, and not others. Not sure where else to go from here. The fact that I got it working with a completely different access point running an opensource firmware and not a commercial (centurylink) unit is baffling, albeit most frustrating.

Working fine with my Linksys E4200 (default settings) at home and some off brand router at work. WPA2, set for b,g & n. No problems on either router with my Surround or L900. Connects as soon as I get within range.
Sent from my Lumia 900 using Board Express Pro

Wintrmte said:
Update: Found an old LinkSys WRT54GL with the Tomato custom firmware I had loaded on it a few years ago.
Plugged it in, and the Lumia 900 connected right up.
I set my main wireless router (CenturyLink Q1000) to match the settings of just 802.11g and still, the Lumia would not connect.
I even tried re-flashing the phone with the AT&T Black [not ALIVE] firmware, still would not connect to the CenturyLink Q1000.
I cannot explain why the phone works with some access points, and not others. Not sure where else to go from here. The fact that I got it working with a completely different access point running an opensource firmware and not a commercial (centurylink) unit is baffling, albeit most frustrating.
Click to expand...
Click to collapse
I guess this confirms the Lumia 900 Black...is the best 900.

Wintrmte said:
Update: Found an old LinkSys WRT54GL with the Tomato custom firmware I had loaded on it a few years ago.
Plugged it in, and the Lumia 900 connected right up.
I set my main wireless router (CenturyLink Q1000) to match the settings of just 802.11g and still, the Lumia would not connect.
I even tried re-flashing the phone with the AT&T Black [not ALIVE] firmware, still would not connect to the CenturyLink Q1000.
I cannot explain why the phone works with some access points, and not others. Not sure where else to go from here. The fact that I got it working with a completely different access point running an opensource firmware and not a commercial (centurylink) unit is baffling, albeit most frustrating.
Click to expand...
Click to collapse
This centurylink brand doesn't sound too reputable.

xsever said:
This centurylink brand doesn't sound too reputable.
Click to expand...
Click to collapse
ISP give them out. But if most people are not having problems and the ones that are seem to be using a single manufacturers equipment then it would point to the equipment rather than the phone.

hx4700 Killer said:
ISP give them out. But if most people are not having problems and the ones that are seem to be using a single manufacturers equipment then it would point to the equipment rather than the phone.
Click to expand...
Click to collapse
Correct.. The modem is actually manufactured by ActionTec, and Centurylink gives them to you when you get their DSL service.

If the phone worked with another router, then i'd say it's the router.
Go with Linksys.

Related

Won't connect to Cisco E4200 router with N only G!

Hi,
Just received my Galaxy Nexus earlier today and have been battling to have it attempt a connection to my WiFi router at home, it'll have a go at the neighbours routers but just says 'saved' on mine and never connects or fails regardless of password given or settings used.
Well - I just found the issue, if I set the E4200 to 'G' mode the phone connects perfectly, but it WILL NOT connect to the router set to 'N' speeds on 2.4 or 5GHz using 20 or 40 MHz channel width.
Anyone found there are potential issues with this phone and 'N' routers? I should mention I've tried 3 different kernels (stock, modaco and franco) and 3 different ROM's (4.0.1 stock, 4.0.2 Revolution HD and 4.0.3 build in the dev section) and all exhibit the same issue. Have not changed baseband as I'm using a 'T' model and want to keep my I9250TDVKK6 modem - this is probably where the problem is anyway.
Anyone else having similar or found a workaround or solution? Thanks!
Hi,
have you tried settings the MHZ band on auto or anything besides just 20mhz band? not many devices like this channel, I'm not having any trouble on the Aerohive system at work or other Netgear at home.
Thanks for the thought! 20 is standard but I've tried every setting - it will connect on 2.4GHz using 'G' fixed speed/protocol or 5GHz only using 'A', neither works at all on 'N' on any channel, width or security
It is bizarre, it's like the phone decides it won't try and says "saved" on the profile once the password is put in when its on "N" there is no connecting, authenticating or getting an IP feedback at all, it does nothing really. If I choose another working AP after trying an "N" one the "N" one says 'disabled'.
My SGS2 worked flawlessly and without complaint previously on any "N" or otherwise setting.
I have the same model router, and it is working for me. I have both the 2.4 and 5 ghz set to mixed network mode. Channel width set to auto, and security/encryption matching on both frequencies. On the Nexus, I have the 5 ghz specified in Wifi settings.
Sent from my Galaxy Nexus using xda premium
I have this model and connect via the 5ghz connection with no problems.
Same with E3000 with DD-WRT and Virginmedia Superhub
I've been suffering with this problem for a while now. I bought mine on the 19th Nov and tried it out in pure 5 Ghz mode almost straight away and was very impressed with the throughput from my 50Mb Virginmedia cable connection (40+Mb/s with Speedtest.net app).
All was well until I suddenly couldn't connect. It said the SSID was saved and the signal was excellent but tapping "connect" did nothing. I presumed my phone was acting a little screwy so did a had reset (stock unrooted 4.01F YAKU) and tried again but still suffered the same problem.
I started to suspect it could be a channel issue as the GN only supports a handful of 5Ghz channels, so set them accordingly in DD-WRT on my E3000...same result.
To rule out the router, I activated the 5Ghz wireless on my Virginmedia Superhub and what do you think happened?? Exactly the same as before. Everytime I tapped connect, there was no evidence of and attempt to connect to the network. I then tried the 5Ghz SSID on the E3000 and got the same result with the Superhub one dropping back to "disabled" as the OP noticed.
I'm trying to recall if the problem occured before or after the volume fix OTA but I can't really remember to be honest. I'm sterting to think that the handset is faulty as only a couple of people seem to be suffering with this issue...
---------- Post added at 09:50 PM ---------- Previous post was at 09:38 PM ----------
I Googled the issue again and discovered a post on Androids bug posting forum which seems to indicate it's a hardware fault:
http://code.google.com/p/android/issues/detail?id=23296
I think a trip back to Phones4U is in order for an exchange.
It's happened again!!
I have the same problem with the replacement handset as before. I had just been using 5Ghz, disconnected and when I tried to reconnect, it just sat there as if I hadn't selected "Connect". I've been looking around on various forums and I'm inclined to think that they just die after a while as there arer many other posts similar to this with lots of people trying saying the same as I (and the OP did). Mine has been fine for over 2 months and suddenly has ceased to work...Looks like a warranty replacement this time as P4U were kind enough to replace the handset in-store even though I was out of the 30 day exchange period as I had shown them this forum post indicating it was a known problem that other users were suffering...Technology always fails me in the end
..
Wi-Fi on the GN is horribly broken—you just need to accept it until the Android developers get their heads out their *sses and fix it. Using our Cisco enterprise-class access points, the GN cannot connect at 5GHz—though every other Wi-Fi device that supports 5GHz can. That said though, the GN CAN do 11n over 2.4GHz. Go into Settings, Wireless and Networks, Wi-Fi and tap on your SSID. This should show you your link speed and 72Mbps is as good as you’re going to get with a 20MHz channel and the GN hardware—mine shows 65Mbps and this is an 11n speed, albeit a slower one. From the configuration of our enterprise-class access points, 11g covers “6.0, 9.0, 12.0, 18.0, 24.0, 36.0, 48.0 and 54.0”—whereas 11n covers “m0-m15” (MCS index). The GN only supports m0-m7 and, currently, my GN is connecting at m6.
Hope this helps! At least a little.

[Q] HTC One & Motorola Surfboard Modem Data Problems

Hey guys,
So I've had my Verizon HTC One for awhile now, and I've yet to really get it to work properly on my home WiFi network, regardless of the ROM or Radios I'm using.
I have a Cable provider at both my house and work, but each location has a different router. At work we use a Edgewater bridge/router combo, and I am able to upload/download and stream SD content okay, but never HD. However, at home on my Motorola Surfboard SBG6580 Modem/Router combo can rarely get things as simple as Google to bring up a search result. I never get a "Connection error" message, just a never-ending loading page. I've scoured the internet, and Motorolas help pages, trying to find any indication of a fix. I've attempted changing wireless settings between 2.4GHz and 5.0GHz, tried every channel available (1 - 11), as well as removing security encryption, firewall, and setting up a Static IP address, and there is no difference.. The odd thing is when I run a Speedtest, I get 10Mbps/1Mbps up/down.
The reason this has become a problem now, is I had a background data glitch and used 12GB's of data last month, resulting in a $200 phone bill (I don't usually go over 4, so I never paid attention to what was going on).
So, my questions are;
A. Has anyone else experienced this issue with the Motorola modems before, as I'm thinking about buying a separate Wireless Router as an option.
B. Is there any known fixes for this problem
I use to have the same Motorola surfboard. I had a few different issues. It would lose connection daily and it was inconsistent. I read up on it and it has several known issues. I sold it and have moved on to a Motorola docsis 3.0 modem and the night hawk router. Not one issue with any phones, tablets, or computers. No issues with htc one or one max.
Have you tried factory resetting your modem/router? Do other wifi device work ok with your router? Does your device work right on other wifi networks (not home or work)?
cmlusco said:
Have you tried factory resetting your modem/router? Do other wifi device work ok with your router? Does your device work right on other wifi networks (not home or work)?
Click to expand...
Click to collapse
I've reset all the settings, both a power cycle, and a hard reset. Doesn't change.
All of my computers, my girlfriends S3, and my sisters Stellar work fine on the network. I don't go many places, so I haven't tested it on any outside networks, but the assumption is it SHOULD (in theory) work on non-Motorola routers considering it functions at my work.
Aldeel said:
I've reset all the settings, both a power cycle, and a hard reset. Doesn't change.
All of my computers, my girlfriends S3, and my sisters Stellar work fine on the network. I don't go many places, so I haven't tested it on any outside networks, but the assumption is it SHOULD (in theory) work on non-Motorola routers considering it functions at my work.
Click to expand...
Click to collapse
Is there any firmware updates for your router. Also have you checked all the WiFi settings on phone and make sure they are default. The most important would be WiFi frequency set to auto. The problem has to be in the router though IMO. If you read around on line you will see many un pleased customers of that particular model. I would stray from Motorola routers to be honest. Even Cisco isn't the quality they used to be. I use an Asus router now and it works great. I have already burned up 2 Cisco usb wireless adapters and a d link and Cisco router. Moving to Asus was the best decision I ever made.
The fact that the phone works fine on other networks, and other devices work fine on your network leads me to believe that neither has a conectivity issue. I find it strange that browser activity is slow/non-existent, but a speed test shows good speed. What did you use to test that speed? Do apps that use the internet work at a normal speed, like the play store? Have you tried a different browser from the market, such as chrome or firefox?
The 6580 is junk. I work for a large ISP whose name begins with c and ends with t. We haven't gotten a decent firmware from moto yet. The firmware we are currently on suffers from all kinds of performance problems. Do yourself a favor and never buy an all in one device again.
Sent from my HTC6600LVW using Tapatalk
dottat said:
The 6580 is junk. I work for a large ISP whose name begins with c and ends with t. We haven't gotten a decent firmware from moto yet. The firmware we are currently on suffers from all kinds of performance problems. Do yourself a favor and never buy an all in one device again.
Sent from my HTC6600LVW using Tapatalk
Click to expand...
Click to collapse
I have the [Aeris?] Wireless N gateway from said cable company and it works amazing with all my devices. Upgraded from a 5 year old Airport Extreme N since it's actually cheaper to have home phone I don't even use.
NotATreoFan said:
I have the [Aeris?] Wireless N gateway from said cable company and it works amazing with all my devices. Upgraded from a 5 year old Airport Extreme N since it's actually cheaper to have home phone I don't even use.
Click to expand...
Click to collapse
That's good you have good luck with that model. The Technicolor wg from the same provider is also decent. I'm still a fan of having your modem and router separate. I will keep my blazing speeds from my r7000 using 802.11ac on this phone.
Sent from my HTC6600LVW using Tapatalk
In some situations on my HTC One it has a hard time pulling internet from a wi-fi network when the frequency band is set to Auto. My One plays a lot nicer on Wi-Fi when I manually set it into 2.4ghz or 5ghz.
I just got this same modem and any time I connected my One to the network it would seemingly kill the wireless signal. I had a D-Link wireless router and the TW cable modem previously and I connected fine. My old Inc2 would cause the same issue with the old setup, never sure why it did that.
Anyway, after some searching I found a solution that has worked so far, not sure why, but I changed the LAN IP from the default 192.168.0.1 to .0.2 and no more issues, worth a try.
YMMV

[Q] Wifi is connected but no traffic, WTF?

I thought at first my router was having issues, but that is not the case. I have confirmed zero router issues by using 3 laptops and 2 other phones (Samsung units) to connect to anything I want.
If I connect using my M8 (Verizon), it connects with no issue but I have no real internet connection. The signal strength is -40 so that is not the issue.
I have tried multiple restarts, multiple networks, and multiple SSID's. I even tried forcing it to 2.4 or 5 Ghz and nothing at all seems to work.
Is this a known issue? I am coming from a long line of Samsung stuff so I am not up to speed on the quirks with HTC stuff. Your assistance is appreciated!
ssnapier said:
I thought at first my router was having issues, but that is not the case. I have confirmed zero router issues by using 3 laptops and 2 other phones (Samsung units) to connect to anything I want.
If I connect using my M8 (Verizon), it connects with no issue but I have no real internet connection. The signal strength is -40 so that is not the issue.
I have tried multiple restarts, multiple networks, and multiple SSID's. I even tried forcing it to 2.4 or 5 Ghz and nothing at all seems to work.
Is this a known issue? I am coming from a long line of Samsung stuff so I am not up to speed on the quirks with HTC stuff. Your assistance is appreciated!
Click to expand...
Click to collapse
Stock, custom ROM, etc?
This is a stock ROM with weaksauce root and nothing else.
Ok, so I just connected to the wifi at my office and it appears to be working just fine, but it took about 15 minutes form my phone to recognize that the network even existed.
I am pretty sure this phone is just a piece of crap. About 2 hours after my last post it started doing the same thing (at work). I just got home and did a 100% fresh reset of both my router and my phone to eliminate any possible configuration issues and it shows that it is connected on the phone, but the router is not seeing that it is connected... how the hell does that work?
ssnapier said:
I am pretty sure this phone is just a piece of crap. About 2 hours after my last post it started doing the same thing (at work). I just got home and did a 100% fresh reset of both my router and my phone to eliminate any possible configuration issues and it shows that it is connected on the phone, but the router is not seeing that it is connected... how the hell does that work?
Click to expand...
Click to collapse
Since you've determined its a piece of crap, sell it and get yourself a iPhone. Why bother trying to get it to work.
When you connect to your router what details does it give in the phone WiFi settings for that connection?
Also which router do you use?

[Q] Suddenly can't see my 2.4GHz wifi.

Hey all
I have a T-800 with IronRom on it. Everything was working fine for almost 2 months now. Starting yesterday, my tab is unable to find my 2.4GHz WiFi, but is still able to find/connect to my 5GHz WiFi or other 2.4GHz networks (public hotspots).
Other devices see the 2.4GHz network fine, and can connect to it. I've just rebooter the router and payed closed attention to what happened. Once the router is online, i can briefly see the 2.4GHz network, i tried to connect to it and my tablet asks for the wpa2 key. When i entered it (it's pretty long) i clicked connect, but the network was already listed "out of reach" by then.
Some more info:
I have rebooted all related devices
Tablet CAN connect to 5GHz network
Tablet CAN'T connect to 2.4GHz network (out of reach)
Other devices (laptop, phones) CAN connect to the 2.4GHz network
Tablet CAN connect to other 2.4GHz network
I have tried a Wifi Analyzer app, that also can't see the 2.4GHz network.
What could cause this or how could i diagnose/fix this issue? Any help greatly appreciated!
Thanks a bunch in advance!
Perhaps some program you've installed recently has made changes to the system or settings that's prohibiting connection?
You seemed to have established there is nothing wrong with your network, and even the device can use both bands...
I would backup, reset the device and see if its still an issue.
Itchiee said:
Perhaps some program you've installed recently has made changes to the system or settings that's prohibiting connection?
You seemed to have established there is nothing wrong with your network, and even the device can use both bands...
I would backup, reset the device and see if its still an issue.
Click to expand...
Click to collapse
Thanks for your reply! I have performed a reset and the problem persists. I have contacted Samsung support and they say it's a hardware issue and i should send it in.
The repairs are outsourced to Dynafix (can't post URL because I'm a new user). Any idea on how they handle rooted tablets with a custom OS? Should i tell them upfront?
You should get it as far back to stock as you can... ie - odin a stock rom.
If its indeed a hardware issue then it shouldn't matter but don't give them that reason.
I managed to fix the problem with the suggestion of a friend. My 2.4GHz connection's channel setting on the router was set to automatic. I assigned it a fixed channel and it immediately popped back into my available networks. Weird problem, but I'm glad i didn't send it in for repairs because they would've charged me for it.
Had the same problem and it was rom related. I changed the rom and coud enable auto channel again in my router...
Sent from my SM-T700 using xda premium

Pixel XL Saves WiFi Network But Won't Connect

My Pixel XL lately has had issues connecting to some wifi networks. On a few networks, it connects perfectly fine, but on many, it saves the network instead of connecting. I have tried connecting on other phones, computers, etc, and they all do so just fine. I have also tried resetting the networks, changing the passwords, and moving extremely close to the router but to no avail.
This is frustrating as even my home's wifi network is one of the ones having issues. Any advice or suggestions would be appreciated. I have spoken to Google and they wanted to submit it as a warranty claim, but cannot since my back glass is cracked.
I just had a similar issue, my phone took at lest 10 minutes before it got past obtaining IP, my wife's android phone connected straight in, it was very frustrating because I was travelling and had run out of data on my roaming.
Another issue I have found it is common that it doesn't connect to my home and work wifi networks straight away and it's not until I unlock my phone that it does connect or in some instances I have to manually connect to it again.
gettingerr said:
My Pixel XL lately has had issues connecting to some wifi networks. On a few networks, it connects perfectly fine, but on many, it saves the network instead of connecting. I have tried connecting on other phones, computers, etc, and they all do so just fine. I have also tried resetting the networks, changing the passwords, and moving extremely close to the router but to no avail.
This is frustrating as even my home's wifi network is one of the ones having issues. Any advice or suggestions would be appreciated. I have spoken to Google and they wanted to submit it as a warranty claim, but cannot since my back glass is cracked.
Click to expand...
Click to collapse
What version of Android are you on?
What band are you trying to connect to?
have you tried statically assigning an IP?
parakleet said:
What version of Android are you on?
What band are you trying to connect to?
have you tried statically assigning an IP?
Click to expand...
Click to collapse
7.1.2 (Have tried stock and multiple different roms)
I have tried 2.4 GHz and 5 GHz. Routers which automatically choose the band, and also manually setting the band (I tried 153)
I have tried assigning static IP with same result.
EDIT: I have also attempted connecting in safe mode, same result.
What do the logs on your router say about the connection?

Categories

Resources