Too late to return of course, and the seller on Ebay (bought it new) is retired.
I've had the phone about 4 months now, and like the phone a lot, its fine. Except now suddenly the screen is starting to get a reddish/purplish smeary "hue" around all the icons. This comes and goes.
I've found if I slide the keyboard out briskly and snap it back, the screen will usually (but not always) right itself. But I'm sure that's not going to keep working for long.
The suggestion is a loose video cable or wire somewhere inside. I've found the video below which gives the steps of taking the phone apart for a 'screen repair', but its about as long as an open heart surgery procedure and I don't look forward to risking taking the phone apart any more than I need to.
However.... loose wire? Has anybody seen this, and is there any suggestion for a fix? I have much customization on the phone, and my worst fear is the display will suddenly short out leaving me bricked at a complete loss.
Also, there is a second problem which I have suddenly noticed- the phone will not dial. I tap on a contact and it says "Dialing...", but takes forever for it to begin, or never does (forcing it to reboot). I'm not sure if this is related or not but thought I'd mention.
Thanks much for any suggestions!!
Related
So... all of a sudden, everytime i slide the screen up, it shuts the screen off. I slide it back, hit the power button a few times, then it turns back on?
NRG GTX 5/9 release
TMO USA
Is my screen busted?
Power off your phone, remove the battery and then put it back in, making sure it fits in there snuggly.
That has happened to me, and removing/replacing the battery fixed it.
Yes, as Amy noted this behavior is often attributed to the battery not sitting exactly right in the compartment. Sometimes just popping it out and back in is enough, but some people have reported needeing to slip a small piece of paper or something similar under the battery cover as well to help keep it snug. (It seems that the sliding motion can be enough to shake the battery off the contacts if it's not secure enough).
Let us know if that clears it up
okay. what the deuce.
my tp2 just literally started doing the same.
earlier today it was perfectly fine.
but now.
i slide out the keyboard and the screen goes blank.
i tried the remove battery and restart.
didn't help.
i tried the paper between battery and cover.
didn't help either.
the screen only goes blank when completely slid out.
if i hold it open just before completely open the screen is still on.
any suggestions?
thanks.
Yea, none of those things worked. However, keeping the battery snug helped with the issue of not hearing anything through the handset.
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
sirphunkee said:
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
Click to expand...
Click to collapse
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
the display is rotated. and stays on as long as the right side is held.
before the 'tilt piece' is revealed. as soon as it is. the screen goes blank.
and i believe it would be the video feed...
i can still type with the keyboard. just can't see what i am typing.
unless i hold the screen from sliding completely out on the right.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
My AT&T Tilt 2 has been exhibiting this behavior for some weeks now. It seems to be centered around the keyboard slide, but the behavior comes and goes. I found that slamming the phone on the desktop would bring it back to life for a little while, but then it would start to clap out again in a few days. What a pile.
Anyway, I have a fresh one from AT&T to swap out. Now all I have to do is get all my applications and stuff transferred over to the new phone before sending the craprod back to them.
sh4d0w86 said:
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
Click to expand...
Click to collapse
Oh boy...yeah I didn't realize you'd gotten it third-hand. Well it has been less than a year since the Rhodium was released, so it's possible that HTC will still honor the 1-year manufacturer's warranty, but I can't guarantee it. My suggestion would be to just contact HTC America's service group (1-888-617-1113) and see what they say.
Best case: they agree to cover the repair
Worst case: an example of one of the risks you take when you buy something through "unofficial" channels
Yea luckily for me, I bought it second hand, but it was purchased from a retail store, meaning I got a warranty exchange. I just sent it back.
having same issue
im having same issue, when the phone is slid open, goes black, nothing gets it back on, the buttons light up, display dead
however, if i place it in stand by via power button in regular mode, then slide it open, it works, ive rattled and shook the phone, never goes back off, im typing this with it open and tilted....
any ideas?
prob leaving the htc community, samsung captivate, blackberry torch, or htc aria are my choices from at
Last night I was out and during the night I pulled my desire z out of my pocket to find that the screen was dead, the soft touch buttons were still lit up and working but no display. I pulled the battery and tried to reboot and no luck, you can hear it booting and even unlock/receive calls and txts etc once it has booted up just the screen stays blank the whole time so have to do everything on feel.
Essentially does this just mean my screen has a hardware fault? is it worth trying to fix? I assume the only option would be to purchase a replacement screen and dissemble and reassemble it?
(warranty is not worth it as I live in New Zealand and would have to send my phone back to the UK where I bought it from, also I have dropped it quite a few times so probably voided anyway...)
Thanks in advance for any input
Does it never display anything? So not even a flash during boot or something?
Because then it is probably a hardware problem.
Since the soft touch buttons do still work I think there might be a little crack or something in the flat cable that connects the bottom half with the top.
Maybe you could check whether you can see if the cable is broken or not?
The best thing to do then is to look for a replacement and try to fix it yourself or bring it to a shop where they can do it for you.
No it never displays anything, completely dead the whole time. The touch input is still working though as I answered a phone call this morning on it by making the usual gesture just without being able to see anything. Doesnt seem to be anything wrong with the cable itself as far as I can see. Yea might have to get someone to have a look at it.
My phone is acting the same. I dropped my phone in the pond before, but pulled battery out on time and had it in rice for a day. My phone was still working for about two weeks after that incident. I dropped it and had one little crack at the top of the screen and about a week after that it died when I had a water balloon fight with the phone in my pocket. D;
Do any of you know if the replacement lcd screen/digitizer for the Desire Z would work for the G2?
I had the same thing happening to my G2 screen, only it was intermittently working for a little while, then just completely died and wouldn't work. It was doing this crazy flickering thing then the back light wouldn't go on at all. If I held the phone at a certain angle in the sun, I could see that the pixels were indeed working on the display, but there was no backlight to make them normally visible.
So I purchased a replacement screen from ebay and carefully followed the directions on a youtube video for a G2 take apart. Its not a hard task to take apart and get down to the screen itself. It was rather easy. After putting it back together the screen still didn't work! Sounds work, i can also receive calls etc. But the screen still doesn't work!
Is there any way that this could be a software issue?
Oh and PS, I believe the LCD replacement would work for both the desire Z and the G2. They are identical phones after all right? I'd say its a safe bet. The screen I bought was only 35 bucks. Didn't think that was a bad deal.
Another dead screen or something else?
Few days ago my phone fell of the couch onto a rug - no big deal, so far it has survived much worse, but when I picked it up, the colors were all messed up - overly green and red. Tried restarting - no luck. Everything worked fine, except the colors, but then the screen turned of completely. I could hear notifications, phonecalls, but the screen was dead. After some tapping on the screen, it turned on again - with ****ed up colors. Then started flickering and was gone again. Few more times I could turn it on by tapping before it was dead for good.
Figured, after all these drops it survived, maybe the screen connector is a bit loose. I mean, I could sometime get a contact when tapping it, so I dissasambled it completely, secured all the connection, put it all back tougether and fired up - same thing: dead screen, phone working.
Has anyone had such problem before? Is it screen that is dead, or connector or... I have no clue... I would like try to fix it on my own, with some replacement parts I could get on ebay - but, what gave?
Don't know if anyone else is experiencing this with their Play but as of a week or two ago the backlight started acting strange. The backlight will randomly stay off when I push the power button with the slider gamepad closed. Only way to make it come on is to pop out the slider. It seems to be random, and if I push on the slider edge slightly with my thumb with the slider closed the backlight randomly flickers, ranging from slight to severe.
The display is still working despite the backlight issues, I can open apps, and use the phone normally but the backlight flickers on and off. Makes it especially hard to use the phone in the dark.
Phone has never been dropped once.
I've replicated this problem with a variety of roms, both custom and stock. It's definitely not app related or even custom kernel related. It happens on a fresh wipe with stock rom with stock kernel. It happens on CM7 with custom kernel.
I'm curious if anybody else is experiencing this. It would tell me if it's just an isolated incident or if others are having this problem.
Sounds like a faulty connection to the backlight to me.
I had the same problem 2 days ago. Then I couldn't get my phone screen on at all!
I sent my phone back to Sony, even thought I bought it second hand. Phoned them up and talked to them. They asked what time of year I bought it so I said around August and then they gave me the address to send it to. Now I'm just waiting to see what happens next.
If your going to send your phone to Sony for repair then make sure you put the fresh firmware back on and un-root your phone as that breaks the warranty (unless they don't know about it)
Hope I helped you. If I did then click the thanks button
Sounds like a faulty ribbon cable to me. (cable that connects the screen to the rest of the phone)
You wouldn't need to drop it for that to go bad, It could just be a case of opening and closing the gamepad or lot.
Yeah good thoughts, most likely the ribbon. That really sucks because I've only had the phone for 7 months, and I've taken excellent care of it. Sounds like a major design oversight.
Mine is probably near complete failure at this point. It's taking a lot more effort to keep the screen on now. Fearing soon it won't work at all.
In hopes that this might help someone else down the line, I was able to fix my problem. Yesterday the screen pretty much quit and I had no choice but to try and solve it myself or buy a new phone.
Using this disassembly video as a visual aid I carefully pulled my phone apart: http://www.youtube.com/watch?v=-3n5ZfkqhzE
You'll need a torx T5 tool to pull out all the screws but they are cheap.
Underneath the phone and jammed into the screen ribbon was a rather thick hair just hanging out. Somehow it buried itself in there. I removed it, unplugged and replugged the screen ribbon and cleaned the dusty inside with a q-tip and reassembled it all together.
It works fine now, so hopefully this helps someone else avoid having to pony up for a new phone. For those under warranty probably best to send back but for those like me with no warranty it's worth the shot.
Hi all.
My phone's display has been getting progressively worse and worse over the past couple weeks. Initially, when I flipped out the keyboard, the screen would get garbled. I could technically still interact with it (it still responded to stuff), but the display would start glitching out and move all over the place. It's like there's tons of scanlines and it repeats the same display again and again.
When I went back into portrait mode, things were fine. This was extremely awkward but I dealt with it because I had little choice.
However, over the past couple weeks, the problem's gotten progressively worse. Holding my phone a certain way would cause the screen to glitch up again. It came to a point where I had to flip out the screen and keep the flex cable positioned a certain way so I could see the screen. I'm using a dull edge to kinda poke that flex cable around and it helped me gain use of the phone, but today it's gotten so bad now it refuses to "undo" itself when it boots and no amount of poking and prodding of the flex cable will help.
It looks almost exactly like this guy's phone (not my video):
http://www.youtube.com/watch?v=4IVlvZt3U3U
Pictures of how my phone looks right after bootup:
http://i.imgur.com/eQ5j9KC.jpg
A few seconds after bootup:
http://i.imgur.com/L4doDyV.jpg
http://i.imgur.com/zVIH9Pw.jpg
Luckily, I was able to get a VNC server installed on the thing, so if you guys think it's a software issue, I may be able to get it to do something, but I'm not going to be able to interact with the phone if I put it into Clockwork Recovery mode, so doing a hard reset is out of the question.
I'm having a flex cable come in and I'm going to get some local assistance disassembling and installing it, but before I do that, had anyone had this issue before? What did you do to fix it?
best guess is you need a new flex cable
for more info and links to disassembly see here
The battery on my HTC 10 was completely shot and needed to be replaced. I'm a careful person by nature and this being my first phone repair, I bought an extra screen just in case something happened getting it apart. Followed a guide by jerryrigeverything on how to take apart the phone, got the battery replaced, everything seemed to go smoothly. When I went to test the display before screwing everything together, the new screen I installed lit up, but the right half of the display only showed as a repeating segment from the middle of the screen. Thinking the connector was loose, I disconnected and reconnected the display and made sure everything was tight: same problem. I reinstalled the original display, which I made sure had worked after cutting through the adhesive before I disconnected it, and now the old display is also showing the same issue.
The touch screen on the broken side of the display still works, I'm able to type PIN numbers and whatnot even though I can't see them properly. Only thing I can think of is maybe the connection actually got some debris or something inside of it? I don't think I damaged anything, as I was super careful, but it was also my first time opening up a phone.
Sorry for the inefficiently worded post. Any help would be really appreciated.
Did you resolve this?
I have exactly the same issue you describe after my screen replacement (with two new screens) Believing the first was a dud.
I have done many screens/batteries on my m7, m8's previously never having a problem.
I'm currently back to running my M8 and miss my 10!
Anyone reading this and has any suggestions they are all welcome!!
Thank you in advance
Exactly the same issue this guy has
https://youtu.be/RpdCuMiTOn8
I'm now wondering if it is just bad aftermarket screens?
Has anyone else replaced their screen successfully, if so where did you get the screen?
Thanks Rory
I have been having the same problem. I just tested screen number 4 that has the same exact problem. Is there a specific brand that is known to test well?
I dropped my 10 in water at work...believe it was a salty water at that. It stopped working completely. I opened the phone to check the internal components for damage and I broke the LCD doing so. I replaced the battery and the screen at almost the same time. I think it may have been a week or two apart.
The battery is still working. The screen worked initially but the phone kept getting really hot and the heat kills the phone. I tried keeping it cool at all times which kept it operational. It hasn't been activated since I quickly replaced the phone with another of my lines upgrades. I went back to the phone to check it out and try using it as a replacement for my daughter but the screen no longer works.
The battery charges just fine...the led light indicates that well. I've tried reinstalling it several times with no success getting the screen working again. I tried the original screen to check and I could see light and it was responding but its not usable so I'm stuck with a phone that has a new non-working display. I think the brand was called DIYRepair or similar.
If anyone has encountered this and has advice...I'd be happy to try anything.