Hi all,
My sister tried installing candy crash on her, used to be mine, desire.
The phone crashed, funny isn't it, and all it can do now is charge but will not operate at all, even not to boot loader.
The device is rooted, s off and with partition table of cm.
It had cm 2.3.7 and cwm recovery before crash.
When charging, orange led will lit but when pressing power button to start the device led will turn off and nothing else happen.
The only way to get the charging led to lit again is to remove and reinstall the battery.
Any clue?
Thanks,
Oren
Sent from my HTC One using Tapatalk
If you can't get to bootloader then it's hard from here. How about fastboot (back + power)
Try the troubleshooting thread stickied to the top of q&a
Likely you'll have to run an RUU, but you'll lose all your data in the process.
Thanks.
I'll try to check if I get ADB to see the device.
Maybe the display is to blame for not working.
Sent from my HTC One using Tapatalk
So I don't get anything...
Even Charging will take place only after I remove the battery and reinstall.
So it's dead completely?
Was there enough internal space before she installed Candy crush?
Verstuurd vanaf mijn HTC Desire met Tapatalk
Actually since I wasn't the user and the user is not someone who check it, I can't tell.
Yet, does it slow to install if no sufficient space is available?
Not that I'm aware of.
Sent from my HTC One using Tapatalk
I'm not sure about that. But it might possible yeah.
Send from my HTC Desire GSM (Bravo)
Thanks.
Even if it is the issue, the unit does now not operate at all.
Do you have a clue about the next steps?
Sent from my HTC One using Tapatalk
Since you can't get in the bootloader or use adb, I have no idea how you can recover it.
Sorry.
Send from my HTC Desire GSM (Bravo) using Tapatalk.
Thanks anyway.
Opened help ticket to HTC...
Sent from my HTC One using Tapatalk
Please update us if HTC knows a way to help. I'm interested.
Send from my HTC Desire GSM (Bravo) using Tapatalk.
I will.
But I guess it's total loss and will need a motherboard replacement.
Probably with full payment.
If that is the solution, I'll pass it.
Sent from my HTC One using Tapatalk
As I anticipated, HTC mail/phone support cannot help and a lab check is needed.
It's a $25 worth for the problem definition.
I'll update once I have news.
Sent from my HTC One using Tapatalk
Ok, so the check cost only $15, but this is the only good news...
The problem is the mother board and its fix would cost around $200 which is insane for such an old device.
I asked them to and it back and thought I would try doing it alone.
The issue is, I can't find a place on the net for buying such a mother board...
Can someone suggest please?
Sent from my Nexus 7 using Tapatalk
orenfl said:
Ok, so the check cost only $15, but this is the only good news...
The problem is the mother board and its fix would cost around $200 which is insane for such an old device.
I asked them to and it back and thought I would try doing it alone.
The issue is, I can't find a place on the net for buying such a mother board...
Can someone suggest please?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
U can buy a broken desire off ebay for bout 15 - 30euro. Motherboards r very hard to find
Thanks, will try finding one!
As I'm having technical skills, how hard would it be replacing such?
Sent from my HTC One using Tapatalk
orenfl said:
Thanks, will try finding one!
As I'm having technical skills, how hard would it be replacing such?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Really simple. Take out battery, simcard and sdcard, take out the screws then unclip the plastic then ul see the motherboard then unclip the flex cables and take out the motherboard. Ul be surprised how easy it is. Theres good videos on youtube anyway if u need bit of help.
Ok, main board arrived 2 days ago and yesterday evening I finally found the time to replace it.
It seems the unit works now but the display doesn't...
I disassembled again and reassembled just to verify all connectors are connected as they should but still....
Sent from my HTC One using Tapatalk
orenfl said:
Ok, main board arrived 2 days ago and yesterday evening I finally found the time to replace it.
It seems the unit works now but the display doesn't...
I disassembled again and reassembled just to verify all connectors are connected as they should but still....
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Try to check if the 3 cable in blue circles are COMPLETELY plugged.
I once forgot to plug back one of them and my screen was dead too.
They sometimes seems to be plugged but actually not.
And, make sure your "new" motherboard is really also working.
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Thanks a lot!
I rechecked that yesterday, but will reconfirm later today.
It seems as if the board is working but I can't be sure of course.
Sent from my HTC One using Tapatalk
Related
My camera stopped working on my desire after 12months and I contacted HTC. Now I can't fault their service in that they picked it up when they said they would the next day and I have it back a week later. Although they failed to inform me it was being sent back to me.
I open it up and straight away I see my bronze fasica is now a slightly glossy black and they metal volume up and down buttons are now plastic. I fail to see why they had to replace these. My fascia was scuffed but then so is the new one! Also they replaced the AMOLED screen with an SLCD one. All this was done without asking me. The phone has the same S/N although different IMEI.
I just wondering if anyone has experienced this and I am likely to be able to get it back to the original colour. Not keen to have to lose my phone for another 7days - my old iphone 3g is unusable with the new iOS. I realise I am stuck with the screen, not sure if that is good or bad to be honest.
If you still think its broke raise a complaint. I had a nightmare with my trackpad repair.
Sent from my HTC Desire using Tapatalk
f0xy said:
If you still think its broke raise a complaint. I had a nightmare with my trackpad repair.
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
The phone seems to work fine now, probably because they changed everything! But I would have liked to have got the same colour back as I sent off, as the all black and plastic buttons look a bit cheap. I am just a little surprised they needed to change it and you think they might have used a non-scuffed fascia.
I recently got my Desire back from HTC repair, they fitted a new touch panel and also a new bezel (due to a fault not damage). The bezel is the same bronze colour as the old one.
I wonder if legally they can just change the specification of my phone while repairing without telling me. If you took a car in for repair and got it back a different colour, now with a tinted windscreen and it had different scratches than before you would be reasonably annoyed. Not worth as much obviously but still I feel the point remains.
My box cleary says AMOLED screen and what I have now doesn't have one. I guess I am going to have to send it back to get the same colour as I sent them. Just waiting for them to get back to me now.
Complain I did for the ttackpad, ended up getting a new desire and 2 desire s
Sent from my HTC Desire using Tapatalk
f0xy said:
Complain I did for the ttackpad, ended up getting a new desire and 2 desire s
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
2 desire s's? can I have one?
Lothaen said:
2 desire s's? can I have one?
Click to expand...
Click to collapse
Ha the Mrs claimed it! I prefer desire at moment. Rom development is slow for DS.
Although it has great battery life!
Sent from my HTC Desire using Tapatalk
Can you post a pic of how the phone looked when you got it back?
Sent from my HTC Desire CDMA using XDA App
mines off for repair today. how am I gonna survive 7 days..
getting a new mainboard hopefully to fix the overheat/reboot problem.
i want something to go wrong so I get a free Desire S!
I am less interested in free stuff and just want the amoled htc desire in silver/brown (or whatever that colour is) that I had. I already have had to use my unbearably slow iphone 3g for a week now. And I still haven't heard back from HTC with the promised repair report and them telling me what they can do about it.
As for a photo, I will see what I can do.
niko123456 said:
mines off for repair today. how am I gonna survive 7 days..
Click to expand...
Click to collapse
I had to use my wifes old Pink Motorola RAZR for a week!
At the end of the day, you paid for the product with the spec you originally had. AMOLED and with whatever finish it had.
As subjective as it may be, the replacement or repair you receive should match the original product, and if you consider a change a downgrade, it is a downgrade.
If you need the phone, look at the SLCD as an upgrade (personally I prefer them, and theoretically, it is a better display). Better colour reproduction etc.
If not, demand a replacement, whether of parts or of the whole phone, that matches that of your old phone.
The reason for the differing IMEI but same serial number is because they replace all the internals, then assign your old serial number.
Sent from my Desire HD using Tapatalk
Futuredev.tjb said:
Can you post a pic of how the phone looked when you got it back?
Click to expand...
Click to collapse
Image below, fairly obviously not the same phone. You can also see the scratches/chips to the left of the phone.
I just phoned HTC and apparently it takes five working days for them to know why the repair company did this and what they can do. This isn't exactly making me want to get another HTC phone at the moment. Any tips on how to get them to sort things out quickly?
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I am digging up this old thread of mine as my phone has now been to the repair centre three times and is still not working properly. HTC will offer me a refurbished phone built by the repair centre, who I have little trust in, but I have to send my back and wait 7-10 days for another to be sent. A rough outline, or rant, can be found here: http://mollehill.blogspot.com/2011/11/htcs-uk-repair-woes.html
Anyone else had such issues? Or am I just being incredibly unlucky. Not sure I could buy HTC again or recommend them to others.
could they not do a change on delivery? They courier your phone and its swapped on your door step. you get your phone and they get your broken one.
madnlooney said:
could they not do a change on delivery? They courier your phone and its swapped on your door step. you get your phone and they get your broken one.
Click to expand...
Click to collapse
They have now offered me a much quicker turn around on the phone.
Open your HOX ( howto here ---> http://forum.xda-developers.com/showthread.php?t=1668206 )
Check if the cable are connect in these 2 spots, and if is well connected
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Maybe you should mention the warranty void?
Sent from my HTC One X via Tapatalk 2
I think that those who post here on xda are already voiding warranty :-D
Sent from One X supercharged with AOKP
LorD ClockaN said:
I think that those who post here on xda are already voiding warranty :-D
Sent from One X supercharged with AOKP
Click to expand...
Click to collapse
Yes, well some people don't. But I guess you would turn it in if you hadn't rooted it.
Skickat från min HTC One X via Tapatalk 2
I guess everyone knows that when opening any gadget or appliances would void their warranty, even the noobiest of the noobs knows that..
Sent from my HTC One X using xda app-developers app
THANKS a lot, worked for me, now i have better signal
Hmmm, wondering if I have this issue or not......
Would rather not open it though, send it back to HTC for a second time....
Is there a way to test this out say with a phone app, and I could use another android phone with the same software?
JClikesVIDEOGAMES said:
Maybe you should mention the warranty void?
Sent from my HTC One X via Tapatalk 2
Click to expand...
Click to collapse
The warranty void stickers are on the screws inside just popping of the back will not void warranty.
Sent from my HTC One X using Tapatalk 2
n1kon said:
The warranty void stickers are on the screws inside just popping of the back will not void warranty.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
That makes sense.
Found that out by myslef a while ago
My phone was working perfect and then a mate dropped it.
Afterwards I opened it and found out that the GSM cable was disconnected at the connection next to the speaker, at the bottom of the phone.
Was an easy and quick fix, but sucked because it was the 5th time I had to open my phone
Sent from my EndeavorU using xda app-developers app
i have a problem of having weak signal (3bars at most) and the data is always EDGE (E). The black cable as mentioned is slightly damaged because the last time i close the phone, it got stuck in between. So i am wondering if the cable my problem is due to the cable or are there any other pins? (the black cable is connected and still working but will it affect the signal?)
rexaze said:
i have a problem of having weak signal (3bars at most) and the data is always EDGE (E). The black cable as mentioned is slightly damaged because the last time i close the phone, it got stuck in between. So i am wondering if the cable my problem is due to the cable or are there any other pins? (the black cable is connected and still working but will it affect the signal?)
Click to expand...
Click to collapse
it depends also on your operator..maybe in your area it's not that good...
One-X-master said:
it depends also on your operator..maybe in your area it's not that good...
Click to expand...
Click to collapse
Problem solved. The black cable just need to be connected like a normal wire. The additional signal comes from the bottom lowest pin (connect the two pin together or when u fix and attach the back cover). As for me, i soldered all the back cover pin using the soldering wires to make sure all the pins are well connected. (this includes wifi, signal, data, gps, etc.)
does anyone know how to change the microphone on my desire hd. i can find the replacement microphone on ebay but am not sure as how to change it, anybody have any knowledge about this can u please share it.. thnx in advance
P.S i am completely expert in disassembling my phone opened it may be 10 times: silly:
Well just google a disassembly manual and find where the mic is, and then simply replace it. It may take some soldering though...
Sent from my Desire HD using xda app-developers app
uros0104 said:
Well just google a disassembly manual and find where the mic is, and then simply replace it. It may take some soldering though...
Sent from my Desire HD using xda app-developers app
Click to expand...
Click to collapse
Well as i have written above tht i m familiar with opening/disassembling it n i pretty much know where the microphone is what i was looking for was somebody who knew exactly how to replace it rather thn telling me to google it. No offence....
Sent from my Desire HD using xda premium
None taken mate, guess I mistook you for a lmgtfy guy who just wants everything chewed up for him, and I am sorry for that.
However, can't help you with that precisely, but since you already know where is what, why not just get that mic off of ebay (I'm guessing it's cheap) and see it for yourself. Either you just need to plug out the old one and plug the new one in the right slot, or just cut the old one from the motherboard and solder the new one on it. Maybe if you could post some pics of the inside of your device where the mic is, I could try to work something out from there...
Cheers!
uros0104 said:
None taken mate, guess I mistook you for a lmgtfy guy who just wants everything chewed up for him, and I am sorry for that.
However, can't help you with that precisely, but since you already know where is what, why not just get that mic off of ebay (I'm guessing it's cheap) and see it for yourself. Either you just need to plug out the old one and plug the new one in the right slot, or just cut the old one from the motherboard and solder the new one on it. Maybe if you could post some pics of the inside of your device where the mic is, I could try to work something out from there...
Cheers!
Click to expand...
Click to collapse
Thnk u for understanding.:thumbup: here im sending u the pic hv a look at thm n let me knw if anything comes up. Thnx
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Sent from my Desire HD using xda premium
Sent from my Desire HD using xda premium
It looks like you would have to chip the old one off and solder the new one on, but then again, maybe one of your contacts on the motherboard is broken? What happened before it broke, did you do something with it, or did it just stop working?
It looks like you would have to chip the old one off and solder the new one on, but then again, maybe one of your contacts on the motherboard is broken? What happened before it broke, did you do something with it, or did it just stop working?
Click to expand...
Click to collapse
It is working but i hv to shout near it thn only it listens n if u requires soldring thn i think i will hv to take to the shop i m bad at soldring but thn again i didnt notice any place where it is soldered.
Sent from my Desire HD using xda premium
I'd say it's soldered on those four dots in corners, but I'm really not an expert... Maybe it's best to take it to the shop...
Today I took my phone out of my pocket and noticed a thin line on the volume button. First I thought it was a hair or some kind of dirt but when I looked closer I saw the volume button is split in two
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I have absolutely no idea how this happened, i haven't dropped the phone or abused in any other way. The phone is 6 months old now and otherwise in very good condition. The volume button still functions, but I really hate it this has happened.
Anyone else had this problem? I haven't called HTC for warranty yet, but I doubt they will fix this.
You really should check with HTC for the warranty. HTC is pretty nice when it comes to warranty from my previous experience. My previous Sensation XE had some minor plastic cracks that came with the phone and I got a free replacement.
If not try this
http://www.parts4repair.com/htc-one-x-volume-button-white/
Hope it helps
Sent from my HTC One X using xda app-developers app
Thanks for the link. I will try to get it replaced under warranty, asked HTC about it on Twitter. I'm waiting for an answer now.
Hi
A few days ago i noticed absolutely the same thing. Mine is the dark version but is cracked exactly the same way. Strange. Now my fingers are always there on thw crack
Sent from my HTC One X using xda premium
Mine Too
Hello
This happened to me this week as well! I have a grey one!! If you send it back for repair let me know how you get on. I have unlocked mine at HTC dev, and put custom roms on it.. I could restore to stock and relock, but worried they would deny warranty as it has been unlocked??
James
You can buy the part and replacing it is easy enough. I replaced the entire housing of my grey One X into a White One X. The volume rockers can be found on ebay...
Though if you have got warranty may as well use it
Im not sure if they will replace this through the waranty,
But i'll check these days and let you know.
@nookcoloruser, did you follow some step by step tutorial for replacing the entire phone cover?
jimmyboggust said:
Hello
This happened to me this week as well! I have a grey one!! If you send it back for repair let me know how you get on. I have unlocked mine at HTC dev, and put custom roms on it.. I could restore to stock and relock, but worried they would deny warranty as it has been unlocked??
James
Click to expand...
Click to collapse
I doubt it won't be covered by warranty, after all its a hardware issue, not a software issue.For example, it's not as if rooting your phone would automatically crack your screen. Ask HTC anyways, if all else fails you could always buy a replacement part and repair it yourself.
Sent from my HTC One X using xda app-developers app
impretty sure they will repair free of charge, my last phone the dhd had the volume button fail then fall out and that was replaced under warrenty when the machine was a year and a half old
HTC Suck!!!!!!
Just contacted HTC - they will not repair the phone, as they will change the mainboard as a matter of course for any relocked phone - this would be chargeable!!! What a joke....
Fear not, you could always buy replacement parts.
Sent from my HTC One X using xda app-developers app
me too!
Same to me! I don't think I ever dropped my HTC One X hard enough to break the volume button in two. Mine is also 6+ months old with a cracked button
Can someone explain how to replace if I buy a replacement part?
THanks
Jo
Same for me. I even had a case on which covers the volume rocker, took it out yesterday and found it to be broken in the exact same place!! The phone is less than 6 months old now, and it really sucks. Gonna contact HTC India and see what they say.
Same issue, cracked volume button. Phone is 14 months old but has 24 month warranty with Vodafone and HTC.
Worst bit is that the screen has stopped working (phone functions fine just screen doesn't work), sent it in and Vodafone wont fix the screen because the cracked volume button invalidates the warranty - it is classed as physical damage. Dont really care too much about the volume button but they use it to invalidate the entire warranty
Could send it to HTC, worried they will do the same and then I will have to pay £25 for the pleasure.
Blaaahhhhh
jojoyan said:
Same to me! I don't think I ever dropped my HTC One X hard enough to break the volume button in two. Mine is also 6+ months old with a cracked button
Can someone explain how to replace if I buy a replacement part?
THanks
Jo
Click to expand...
Click to collapse
You just need to take the back cover off and the volume button and the power button drop out so easy to replace. There are vids on YouTube to show you what to do. Use a plastic tool or plectrum to avoid damaging the case.
Sent from my HTC One X using xda app-developers app
Please help me to see which part is broken on my HTC One X, how much will I be charged to get it fixed?
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Here is the video showing all the wired behaviors.
http://youtu.be/9UU3NFOaLQo
Thank you so much for the help!
send it to HTC, nobody here knows how much it will take...
Looks like a failing gfx chip, you'll probably need a new mainboard.
sent from my much loved ⊙N€ X
Yeah, **** HTC. I'm getting a phone and will step away from HTC forever.
Sent from my HTC One X using Tapatalk 2
hy3301 said:
Yeah, **** HTC. I'm getting a phone and will step away from HTC forever.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
you've just been unlucky... that's all
If there is no damage on the screen or on pcb should be replaced in warranty, have you rooted the phone?
Sent from my HTC One X using xda app-developers app
Yeah, it's rooted. Unfortunately no warranty, I'm thinking to get a new phone.
Sent from my HTC One X using Tapatalk 2
Yes. But I have done some searches, this problem is quite popular, a lot of people are getting the same problem. This is definitely a faulty design or manufacturing.
Sent from my HTC One X using Tapatalk 2
I have the same problem. I just posted a thread about it. I havent rooted my phone and the problem is still there after a factory reset. I was told an app could cause the problem but already with the set up of the phone it all went wrong again. Going to contact customer service again on tuesday and see what they are going to do for me but I'm afraid it is not going to be much and they will never admit that the HOX is a huge failure and has lots of problems. This is my last HTC phone because I am really fed up with the quality and the bad customer service.
If the phone isn't covered under warranty have you tried contacting your carrier, if you got it through them?
This is CPU hardware problem. If you wish, pay over $150 to change the parts if no warranty.
biancka said:
I have the same problem. I just posted a thread about it. I havent rooted my phone and the problem is still there after a factory reset. I was told an app could cause the problem but already with the set up of the phone it all went wrong again. Going to contact customer service again on tuesday and see what they are going to do for me but I'm afraid it is not going to be much and they will never admit that the HOX is a huge failure and has lots of problems. This is my last HTC phone because I am really fed up with the quality and the bad customer service.
Click to expand...
Click to collapse
if its not covered by warantee jus pop the phone open from the botttom with ur fingers and lift screen out there it a connecter on the top right of the phone just disconnect and reconnect that and double check all the ribbon cables or even keep pressed the cables and press power see if screen is back to normal. that should elimate if its the screen or the bored.