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Hi guys,
I`ve been using an HTC Desire the last couple of weeks and to avoid overloading my dataplan when I am at home I use my WiFi. It worke just fine `till today , when the phone connects as always but it cannot load any Internet pages or open any apps that use the Internet. If I switch to 3G it works just fine, when I go back to Wifi it stops working again.
The phone shows up on the DHCP Lease List in the Router Admin page. I can ping with no loss of data. I`m clueless to what might have happened.
Please help.
Thank you
Try changing channels on your router.
Remember seeing a post about this awhile back.
Moscow Desire said:
Try changing channels on your router.
Remember seeing a post about this awhile back.
Click to expand...
Click to collapse
it worked just fine. THANKS A LOT. although i don`t really get why it worked till today. thanks again.
Not a problem. Just remember to help others when you can.
I'm having the same issue, WiFi connects fine but there's no data. Tried it all, different radios, changing WiFi channels on my router, different ROMs, etc. but nothing worked. Meanwhile an old Nokia E71 works like a charm with the same router... what can this be?
In your Wifi Advanced settings, you can select number of channels in Regulatory Domain. Also, check your WiFi sleep policy, and set it to Never.
Might help
soylentorama said:
I'm having the same issue, WiFi connects fine but there's no data. Tried it all, different radios, changing WiFi channels on my router, different ROMs, etc. but nothing worked. Meanwhile an old Nokia E71 works like a charm with the same router... what can this be?
Click to expand...
Click to collapse
Only other suggestion I can think is to change your RIL.
There is a thread here:
http://forum.xda-developers.com/showthread.php?t=902752
Do you have good 3G, calls signal etc?
I use the latest (17) radio any the Nexus (1001G) RIL and have no issues.
Moscow Desire said:
In your Wifi Advanced settings, you can select number of channels in Regulatory Domain. Also, check your WiFi sleep policy, and set it to Never.
Might help
Click to expand...
Click to collapse
It was already set to 'Never' but I fail to see the Regulatory Domain opition?!
00droid said:
Only other suggestion I can think is to change your RIL.
There is a thread here:
http://forum.xda-developers.com/showthread.php?t=902752
Do you have good 3G, calls signal etc?
I use the latest (17) radio any the Nexus (1001G) RIL and have no issues.
Click to expand...
Click to collapse
Tried different RILs...
This is the thing, just went to my office and it works fine with a router over there. It fails to work at home, where it DID work in the past as well. All other devices I have are working fine with my home router except for Desire... Any ideas?
CM7, RC3 Rom has this option.
Can't think of any other issue with a home Wifi setup.
I dunno if my problem is wifi related, but when using K-9 Mail, Yahoo and Gmail always returns unsent, with the "Message not sent, connection reset by peer" error always appearing. It wasn't like this before, and my wifi works okay with my laptop. Market on my phone works flawlessly too. Anyone got an idea of what might've gone wrong?
soylentorama said:
It was already set to 'Never' but I fail to see the Regulatory Domain opition?!
Tried different RILs...
This is the thing, just went to my office and it works fine with a router over there. It fails to work at home, where it DID work in the past as well. All other devices I have are working fine with my home router except for Desire... Any ideas?
Click to expand...
Click to collapse
Tricky....
Logic - on the day the problem occurred, something changed on a) your router, b) your hanset. Did you do any updates, flashing etc. or were there any updates to your router ISP? New tariff or anything, maximum number of connections?
00droid said:
Tricky....
Logic - on the day the problem occurred, something changed on a) your router, b) your hanset. Did you do any updates, flashing etc. or were there any updates to your router ISP? New tariff or anything, maximum number of connections?
Click to expand...
Click to collapse
I did flash LeeDroid 3.03, coming from 3.02... then rolled back to 'fix' the issue but it persisted. I tried then flashing _most_ available radios, RILs and ROMs so I think it's router related. Now, why would this be the case if all other devices connect just fine to the same router? Does Desire have some issues with 802.11N routers?
Hey guys,
So I've had my Verizon HTC One for awhile now, and I've yet to really get it to work properly on my home WiFi network, regardless of the ROM or Radios I'm using.
I have a Cable provider at both my house and work, but each location has a different router. At work we use a Edgewater bridge/router combo, and I am able to upload/download and stream SD content okay, but never HD. However, at home on my Motorola Surfboard SBG6580 Modem/Router combo can rarely get things as simple as Google to bring up a search result. I never get a "Connection error" message, just a never-ending loading page. I've scoured the internet, and Motorolas help pages, trying to find any indication of a fix. I've attempted changing wireless settings between 2.4GHz and 5.0GHz, tried every channel available (1 - 11), as well as removing security encryption, firewall, and setting up a Static IP address, and there is no difference.. The odd thing is when I run a Speedtest, I get 10Mbps/1Mbps up/down.
The reason this has become a problem now, is I had a background data glitch and used 12GB's of data last month, resulting in a $200 phone bill (I don't usually go over 4, so I never paid attention to what was going on).
So, my questions are;
A. Has anyone else experienced this issue with the Motorola modems before, as I'm thinking about buying a separate Wireless Router as an option.
B. Is there any known fixes for this problem
I use to have the same Motorola surfboard. I had a few different issues. It would lose connection daily and it was inconsistent. I read up on it and it has several known issues. I sold it and have moved on to a Motorola docsis 3.0 modem and the night hawk router. Not one issue with any phones, tablets, or computers. No issues with htc one or one max.
Have you tried factory resetting your modem/router? Do other wifi device work ok with your router? Does your device work right on other wifi networks (not home or work)?
cmlusco said:
Have you tried factory resetting your modem/router? Do other wifi device work ok with your router? Does your device work right on other wifi networks (not home or work)?
Click to expand...
Click to collapse
I've reset all the settings, both a power cycle, and a hard reset. Doesn't change.
All of my computers, my girlfriends S3, and my sisters Stellar work fine on the network. I don't go many places, so I haven't tested it on any outside networks, but the assumption is it SHOULD (in theory) work on non-Motorola routers considering it functions at my work.
Aldeel said:
I've reset all the settings, both a power cycle, and a hard reset. Doesn't change.
All of my computers, my girlfriends S3, and my sisters Stellar work fine on the network. I don't go many places, so I haven't tested it on any outside networks, but the assumption is it SHOULD (in theory) work on non-Motorola routers considering it functions at my work.
Click to expand...
Click to collapse
Is there any firmware updates for your router. Also have you checked all the WiFi settings on phone and make sure they are default. The most important would be WiFi frequency set to auto. The problem has to be in the router though IMO. If you read around on line you will see many un pleased customers of that particular model. I would stray from Motorola routers to be honest. Even Cisco isn't the quality they used to be. I use an Asus router now and it works great. I have already burned up 2 Cisco usb wireless adapters and a d link and Cisco router. Moving to Asus was the best decision I ever made.
The fact that the phone works fine on other networks, and other devices work fine on your network leads me to believe that neither has a conectivity issue. I find it strange that browser activity is slow/non-existent, but a speed test shows good speed. What did you use to test that speed? Do apps that use the internet work at a normal speed, like the play store? Have you tried a different browser from the market, such as chrome or firefox?
The 6580 is junk. I work for a large ISP whose name begins with c and ends with t. We haven't gotten a decent firmware from moto yet. The firmware we are currently on suffers from all kinds of performance problems. Do yourself a favor and never buy an all in one device again.
Sent from my HTC6600LVW using Tapatalk
dottat said:
The 6580 is junk. I work for a large ISP whose name begins with c and ends with t. We haven't gotten a decent firmware from moto yet. The firmware we are currently on suffers from all kinds of performance problems. Do yourself a favor and never buy an all in one device again.
Sent from my HTC6600LVW using Tapatalk
Click to expand...
Click to collapse
I have the [Aeris?] Wireless N gateway from said cable company and it works amazing with all my devices. Upgraded from a 5 year old Airport Extreme N since it's actually cheaper to have home phone I don't even use.
NotATreoFan said:
I have the [Aeris?] Wireless N gateway from said cable company and it works amazing with all my devices. Upgraded from a 5 year old Airport Extreme N since it's actually cheaper to have home phone I don't even use.
Click to expand...
Click to collapse
That's good you have good luck with that model. The Technicolor wg from the same provider is also decent. I'm still a fan of having your modem and router separate. I will keep my blazing speeds from my r7000 using 802.11ac on this phone.
Sent from my HTC6600LVW using Tapatalk
In some situations on my HTC One it has a hard time pulling internet from a wi-fi network when the frequency band is set to Auto. My One plays a lot nicer on Wi-Fi when I manually set it into 2.4ghz or 5ghz.
I just got this same modem and any time I connected my One to the network it would seemingly kill the wireless signal. I had a D-Link wireless router and the TW cable modem previously and I connected fine. My old Inc2 would cause the same issue with the old setup, never sure why it did that.
Anyway, after some searching I found a solution that has worked so far, not sure why, but I changed the LAN IP from the default 192.168.0.1 to .0.2 and no more issues, worth a try.
YMMV
So I bought a Nexus 5X 2 days ago. When I first started the phone it was running Android 6.0.0 and it didn't have issues. But a update for 6.0.1 showed up and I downloaded it. And then the issues came. It cannot find any wifi network... The problem isn't from my network, because every other device finds my home network and all the neighbors network, but the 5X doesn't find any... I tried factory reset, network reset, cache reset, nothing helped. I even tried Android N beta and for a moment it fixed the issue, but this morning the wifi problem occurred again. I sign out from the N beta and through Mobile network it managed to download the last stable version(that's what google is calling it) - 6.0.1 and the problem was still there.. after some restarts of the phone and some factory resets, i thought the problem was gone, because it managed to find every wifi network in the area, but after i used the phone for 25-30 minutes, the wifi problem occurred again and ever since... So, is this a common issue with the phone, or the android 6.0.1, or is my phone a defected one? Should I go to the store and ask for a replacement? Or will the next phone do the same thing ?
stormklr said:
So I bought a Nexus 5X 2 days ago. When I first started the phone it was running Android 6.0.0 and it didn't have issues. But a update for 6.0.1 showed up and I downloaded it. And then the issues came. It cannot find any wifi network... The problem isn't from my network, because every other device finds my home network and all the neighbors network, but the 5X doesn't find any... I tried factory reset, network reset, cache reset, nothing helped. I even tried Android N beta and for a moment it fixed the issue, but this morning the wifi problem occurred again. I sign out from the N beta and through Mobile network it managed to download the last stable version(that's what google is calling it) - 6.0.1 and the problem was still there.. after some restarts of the phone and some factory resets, i thought the problem was gone, because it managed to find every wifi network in the area, but after i used the phone for 25-30 minutes, the wifi problem occurred again and ever since... So, is this a common issue with the phone, or the android 6.0.1, or is my phone a defected one? Should I go to the store and ask for a replacement? Or will the next phone do the same thing ?
Click to expand...
Click to collapse
Hi something similar happened to my 5X (6.0.1). It was able to find wifi network but I was not able to use internet even-though internet was working for other devices. I have restarted phone but my phone stuck in to WIFI Obtaining IP address...
I have restarted my router and problem resolved. Happened two times. Might be some bug in software.
I'm currently facing this very same issue, no WIFI networks are showing up. I've already flashed latest N preview with same results, funny thing is that this morning was working just fine. But I had to reboot the phone and now it won't detect any WIFI Network at all.
I'm starting to think I have a failed unit, but since I'm outside the "US" I can't send it back for warranty repair. So I'll just keep it and keep restarting until it's fixed again. This is really frustrating, never happened to me with any device I owned before.
kornolio80 said:
I'm currently facing this very same issue, no WIFI networks are showing up. I've already flashed latest N preview with same results, funny thing is that this morning was working just fine. But I had to reboot the phone and now it won't detect any WIFI Network at all.
I'm starting to think I have a failed unit, but since I'm outside the "US" I can't send it back for warranty repair. So I'll just keep it and keep restarting until it's fixed again. This is really frustrating, never happened to me with any device I owned before.
Click to expand...
Click to collapse
Is it every wifi or just your wifi?
If it is just your wifi, try factory resetting your router after recording the settings, or try removing some entries that my be using NVRAM.
I've seen cases where the router runs out of NVRAM to record the DHCP entries and that causes connection issues. It doesn't show up for other devicdes because their entries are already stored in NVRAM. It is just the incremental new device you add that triggers the problem, so you naturally think the problem is with the new device since all your other devices work with the router.
my solution for wifi not found/working
i´ve upgraded from the nexus 5 to 5x.
i had a really weird issue with my wifi.
only found my wifi when i was not in airplanemode. so i read 1000 of articles about the wifi of the n5x.
just the standard blabla. so i did my own research
while my n5 and my n7 + 2 laptops had never issues my new 5x didnt find my wifi. i really thought it was an hw-issue. but it wasnt.
i am using a fritzbox router. newest update, made a reboot, rebooted phone. nothing happened.
then i checked my wifi channels, set it to manually and instantly found my wifi. i really never expected that the channel got such a big influence. may be the latest update brought a bug for the wifi channels or the hw is just not capable of some channels, dunno. but this is what helped me and it was nowhere mentioned in any forum.
tl;dr
try to change your wifi channel of the router.
edit: btw i found the 5ghz while the 2,4ghz wifi didnt work. but i wanted the 2,4ghz wifi to work because of the short range of my 5ghz wifi.
atm i am on channel 8 and i got no problems with the 2,4ghz wifi network
L-ViZ said:
edit: btw i found the 5ghz while the 2,4ghz wifi didnt work. but i wanted the 2,4ghz wifi to work because of the short range of my 5ghz wifi.
atm i am on channel 8 and i got no problems with the 2,4ghz wifi network
Click to expand...
Click to collapse
I don't know about Europe, but usually in the US we only use channels 1,6,11 to prevent overlap.
This is because there is overlap in the channels so you can't really use the in between channels due to too much interference. If you are the only wifi transmission in your area it is fine to use any channel, but if there are others and they are using standard channels for no overlap/interference and you are using in-between channels, your signals are probably going to interfere with each other.
When everyone is using the set channels, then they can negotiate properly and everything works better. With overlapping frequency bands, the negotiation doesn't work well because your signal sometimes looks like noise to the other device.
sfhub said:
Is it every wifi or just your wifi?
If it is just your wifi, try factory resetting your router after recording the settings, or try removing some entries that my be using NVRAM.
I've seen cases where the router runs out of NVRAM to record the DHCP entries and that causes connection issues. It doesn't show up for other devicdes because their entries are already stored in NVRAM. It is just the incremental new device you add that triggers the problem, so you naturally think the problem is with the new device since all your other devices work with the router.
Click to expand...
Click to collapse
Hi, thanks for your help but unfortunately it's every wifi... it just hangs on "Searching for Wi-Fi Network..." and stays there...
I already talked with LG and they asked me to send the unit for repair, but I'm no in the US anymore (I was for a short time of period and that's when I bought this phone). So that would not be an option, right now I'm only using 4G and trying to measure it, lol
Just another question, do you guys think I could use a WIFI external dongle through USB OTG? Could that be possible on the Nexus 5X?
Thanks for your help! :good::good:
---------- Post added at 12:43 PM ---------- Previous post was at 12:41 PM ----------
L-ViZ said:
i´ve upgraded from the nexus 5 to 5x.
i had a really weird issue with my wifi.
only found my wifi when i was not in airplanemode. so i read 1000 of articles about the wifi of the n5x.
just the standard blabla. so i did my own research
while my n5 and my n7 + 2 laptops had never issues my new 5x didnt find my wifi. i really thought it was an hw-issue. but it wasnt.
i am using a fritzbox router. newest update, made a reboot, rebooted phone. nothing happened.
then i checked my wifi channels, set it to manually and instantly found my wifi. i really never expected that the channel got such a big influence. may be the latest update brought a bug for the wifi channels or the hw is just not capable of some channels, dunno. but this is what helped me and it was nowhere mentioned in any forum.
tl;dr
try to change your wifi channel of the router.
edit: btw i found the 5ghz while the 2,4ghz wifi didnt work. but i wanted the 2,4ghz wifi to work because of the short range of my 5ghz wifi.
atm i am on channel 8 and i got no problems with the 2,4ghz wifi network
Click to expand...
Click to collapse
Hi, thanks for the suggestion but the problem I'm facing it's with every wifi network around, not only mine.
I guess unit is defective, but could a simple reboot trigger this kind of behavior? This is strange, never happened on any device I've owned before. :crying:
Hello there,
I am encountering a problem with my beloved N5X...
Since a few weeks it randomly loses connectivity (both cellular and Wi-Fi)
And after a few seconds (sometimes minutes) it catches the network back.
For example:
I wake up the phone for checking messages, and i see WhatsApp saying "searching for messages", no warning icons for network.
Then i try to load a Chrome page, it does not load..
After a few seconds all is getting back to normal and everything loads. (the web page, new messages notifications comes on, etc)
I tried so far:
- Reboot (after a reboot it works normally for a few hours, then problem begins again)
- Resetting network parameters (does nothing)
- Complete factory reset (had 2 weeks problem free then the problem begins again)
- Flashing custom ROM (from Google factory to last Lineage OS 15.1)
For informations:
- No VPN
- No gaming, the phone never heats up
- Good network coverage (both cellular and Wi-Fi)
- No network related apps
- The phone is 3 years old, never felt on the ground
Any ideas?
Thanks a lot for reply, and have a nice day!
I'm having a similar problem since Oreo update, but only on WiFi. On 4G network is working flawlessly but I think is due to carrier network settings on cellular towers.
Every search I made on the web to address the issue finished with a lot of posts read but no decent solution whatsoever, but the other day a reply on reddit made me think and I found a setting on my router WiFi AP section called "Unscheduled APSD (Automatic Power Save Delivery)" and since I disabled it my phone seems working better. I don't know if it's just random luck or it was really the cause of the issue but you can try.
Hope it helps.
.bucch said:
I'm having a similar problem since Oreo update, but only on WiFi. On 4G network is working flawlessly but I think is due to carrier network settings on cellular towers.
Every search I made on the web to address the issue finished with a lot of posts read but no decent solution whatsoever, but the other day a reply on reddit made me think and I found a setting on my router WiFi AP section called "Unscheduled APSD (Automatic Power Save Delivery)" and since I disabled it my phone seems working better. I don't know if it's just random luck or it was really the cause of the issue but you can try.
Hope it helps.
Click to expand...
Click to collapse
Hello,
Thanks for your reply.
I searched everything on the phone that could be wrong and i also ended up that router might be the cause.
I did not found the setting you mention (i'm on Synology router) but i tried to disable the 5 GHz frequency band and use only the 2.4 GHz one.
Since then the phone works perfectly! Although the Wi-Fi speed is a bit slower..
I hope this can help you too!
breacH86 said:
Hello,
Thanks for your reply.
I searched everything on the phone that could be wrong and i also ended up that router might be the cause.
I did not found the setting you mention (i'm on Synology router) but i tried to disable the 5 GHz frequency band and use only the 2.4 GHz one.
Since then the phone works perfectly! Although the Wi-Fi speed is a bit slower..
I hope this can help you too!
Click to expand...
Click to collapse
I was on 2.4Ghz only since a few months but had the issue anyway before disabling uAPSD.
If your bandwidth is reduced is probably because your network is on a "busy" channel, try scanning all the wireless networks around your home (i use wifi analyzer on my phone) and see which are the "busy" channels and set yours on a free one. Bandwidth on 2.4 and 5 ghz should be the same, the pro of the first is a better (wider) coverage of the signal, mostly through walls and the pro of the second is less interference with other wireless technologies and environment at expenses of the coverage.
.bucch said:
I was on 2.4Ghz only since a few months but had the issue anyway before disabling uAPSD.
If your bandwidth is reduced is probably because your network is on a "busy" channel, try scanning all the wireless networks around your home (i use wifi analyzer on my phone) and see which are the "busy" channels and set yours on a free one. Bandwidth on 2.4 and 5 ghz should be the same, the pro of the first is a better (wider) coverage of the signal, mostly through walls and the pro of the second is less interference with other wireless technologies and environment at expenses of the coverage.
Click to expand...
Click to collapse
Well, after a few days i noticed the problem still persist even on 2.4GHz, but less than before..
Unfortunately Synology router does not have APSD option in the Wi-Fi settings.
I tried to put Protected Management Frames (PMF) on "enable - optional", that setting was disabled before.
Wait and see.
Thanks again!
**EDIT**
Forgot the random outgoing call issue.
Since getting my OP8P, it doesn't seem like any of the radio issues have really been satisfactorily addressed. I'm not sure if there is anything that can be done on our end to fix them, but I figured I'd create a thread to track them, and fix them if possible.
Please include your carrier, or any other differentiating factors:
MMS issues (T-Mobile): MMS messages do not come in reliably or at all with wifi enabled. SMS and RCS messages are not affected.
Fix: (Workaround) Disable VoWifi, which doesn't seem to work on as many APs as the OP7P and prior did. If that doesn't work, turn off wifi altogether to allow messages to send/receive.
--------------------------------------------------------
Wifi calling issues (T-Mobile): Wifi calling will not stay activated. Icon appears for about 30 seconds after turning on wifi. Also seems to be affecting MMS messages not sending/receiving when connected to WiFi, and potentially outgoing calls not going through reliably.
Fix: (Workaround) Possibly affected by APs that allow TKIP encryption method. Reports of only allowing AES/CMAK helping. TKIP has known vulnerabilities, but older devices may still require it be enabled.
--------------------------------------------------------
Wifi connection issues: Wifi seems to go dead 1-3 times a day. Wireless still shows a strong connection, but no data actually passes (SMS still works).
Fix: (Workaround) toggle wifi
--------------------------------------------------------
Poor 5G performance (T-Mobile): While this could be a T-Mobile issue, as they seem to have turned on 5G over most of our area using UHF bands (300mhz to 3ghz), performance is pretty choppy. Uploads seem to be more negatively affected, with speeds less than 1mbps at times. Download speeds can be up to LTE speeds, but often are not, and are almost always jumpy and not smooth during speed tests.
Potential fix: Disable 5G under: SIM & network settings > Preferred network type
--------------------------------------------------------
Occasion outbound call issue: Sometimes making an outgoing call takes 2 or 3 tries. I can't remember the error, off the top of my head, but it's something like "service not available".
--------------------------------------------------------
Can ONLY receive MMS on WiFi calling not on mobile data, SMS not affected. (details here)
Fix: use 3rd party SMS app, revoke all permissions from stock app, disable stock app
Flapjack said:
Since getting my OP8P, it doesn't seem like any of the radio issues have really been satisfactorily addressed. I'm not sure if there is anything that can be done on our end to fix them, but I figured I'd create a thread to track them, and fix them if possible.
Please include your carrier, or any other differentiating factors:
MMS issues (T-Mobile): MMS messages do not come in reliably or at all with wifi enabled. SMS and RCS messages are not affected.
Fix: (Workaround) Turn off wifi. Not really feasible, though... especially those not on unlimited data plans.
--------------------------------------------------------
Wifi calling issues (T-Mobile): Wifi calling will not stay activated. Icon appears for about 30 seconds after turning on wifi.
Fix: (Workaround) Possibly affected by APs that allow TKIP encryption method. Reports of only allowing AES/CMAK helping. TKIP has known vulnerabilities, but older devices may still require it be enabled.
--------------------------------------------------------
Wifi connection issues: Wifi seems to go dead 1-3 times a day. Wireless still shows a strong connection, but no data actually passes (SMS still works).
Fix: (Workaround) toggle wifi
--------------------------------------------------------
Poor 5G performance (T-Mobile): While this could be a T-Mobile issue, as they seem to have turned on 5G over most of our area using UHF bands (300mhz to 3ghz), performance is pretty choppy. Uploads seem to be more negatively affected, with speeds less than 1mbps at times. Download speeds can be up to LTE speeds, but often are not, and are almost always jumpy and not smooth during speed tests.
Fix: None, unless there's a way to disable 5G for now (if that would even help).
Click to expand...
Click to collapse
You can disable 5G in the SIM and Network settings ??*
With my old phone if I disable wifi it connects to Lte instantly and I can start surfing. With my 1+ now if I disable wifi it takes about 10sec until there's Lte but I can't start surfing. I have to switch from Lte to 2g and back to get it working. Same Sim in both phones
XD-MOD2-9MM said:
You can disable 5G in the SIM and Network settings ??*
Click to expand...
Click to collapse
Good grief. I have no idea how I missed that. Thanks! I'll test and update the thread if LTE performance seems better than 5G. This very well could be a T-Mobile thing, since they just recently turned it on in my area.
Flatric said:
With my old phone if I disable wifi it connects to Lte instantly and I can start surfing. With my 1+ now if I disable wifi it takes about 10sec until there's Lte but I can't start surfing. I have to switch from Lte to 2g and back to get it working. Same Sim in both phones
Click to expand...
Click to collapse
I have noticed the exact same thing. I'm not sure why it takes so long... especially with dual-channel network acceleration enabled (and the fact that VoLTE is established before I shut wifi off).
Flapjack said:
**EDIT**
Forgot the random outgoing call issue.
Since getting my OP8P, it doesn't seem like any of the radio issues have really been satisfactorily addressed. I'm not sure if there is anything that can be done on our end to fix them, but I figured I'd create a thread to track them, and fix them if possible.
Please include your carrier, or any other differentiating factors:
MMS issues (T-Mobile): MMS messages do not come in reliably or at all with wifi enabled. SMS and RCS messages are not affected.
Fix: (Workaround) Turn off wifi. Not really feasible, though... especially those not on unlimited data plans.
--------------------------------------------------------
Wifi calling issues (T-Mobile): Wifi calling will not stay activated. Icon appears for about 30 seconds after turning on wifi.
Fix: (Workaround) Possibly affected by APs that allow TKIP encryption method. Reports of only allowing AES/CMAK helping. TKIP has known vulnerabilities, but older devices may still require it be enabled.
--------------------------------------------------------
Wifi connection issues: Wifi seems to go dead 1-3 times a day. Wireless still shows a strong connection, but no data actually passes (SMS still works).
Fix: (Workaround) toggle wifi
--------------------------------------------------------
Poor 5G performance (T-Mobile): While this could be a T-Mobile issue, as they seem to have turned on 5G over most of our area using UHF bands (300mhz to 3ghz), performance is pretty choppy. Uploads seem to be more negatively affected, with speeds less than 1mbps at times. Download speeds can be up to LTE speeds, but often are not, and are almost always jumpy and not smooth during speed tests.
Fix: None, unless there's a way to disable 5G for now (if that would even help).
--------------------------------------------------------
Occasion outbound call issue: Sometimes making an outgoing call takes 2 or 3 tries. I can't remember the error, off the top of my head, but it's something like "service not available".
Click to expand...
Click to collapse
My wife and I have similar problems with mobile data and wifi both occasionally showing strong signals but requiring a toggle off and back on before data passage resumes. Both OP8P and OP8. Verizon for carrier.
Well, I guess it's good to know it's happening on Verizon too?
Seriously, this needs to be fixed. If it was just one carrier, I could see it getting out the door. But more than one (very different kinds) of carriers is pretty ridiculous.
Issue: can ONLY receive MMS on WiFi calling not on mobile data, SMS not effected.
More details in my thread here: https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Fix: use 3rd party SMS app, revoke all permissions from stock app, disable stock app
Updated OP.
I've found that disabling Voice over Wifi altogether seems to help with the MMS while on wifi issues. I still get a few that don't go through and have to shut off wifi altogether, but it's much... much better.
I'm wondering if this is also connected to my outgoing call issues. I'll be testing that also.
**EDIT**
While I still think disabling VoWiFi helps, it is still very much a crapshoot whether or not an MMS message will send or receive. Between this and the dual sim issues, I may need to see if OP will let me return this.
No idea if it's related but in comparison to EE, three is absolutely crap. Truly a horrific network, 50% of the coverage and 59% of the speed.
Have noticed that the phone aggressively tries to hand over to WiFi even when I'm not connected.
Removing 5G from the equation helps a lot, least in my instance.
dladz said:
No idea if it's related but in comparison to EE, three is absolutely crap. Truly a horrific network, 50% of the coverage and 59% of the speed.
Have noticed that the phone aggressively tries to hand over to WiFi even when I'm not connected.
Removing 5G from the equation helps a lot, least in my instance.
Click to expand...
Click to collapse
Curious, how are you seeing it's trying to hand over to wifi?
I'm so upset over this stuff. It would be more tolerable if OP had some sort of official status on some of these issues. Ignoring them won't make them go away.
Flapjack said:
Curious, how are you seeing it's trying to hand over to wifi?
I'm so upset over this stuff. It would be more tolerable if OP had some sort of official status on some of these issues. Ignoring them won't make them go away.
Click to expand...
Click to collapse
So it looks for WiFi constantly, also tries to switch between networks. You can disable it
dladz said:
So it looks for WiFi constantly, also tries to switch between networks. You can disable it
Click to expand...
Click to collapse
Are you talking about the "Scanning always available" setting? I already have that disabled. I seem to be ok with 5G lately. Pretty sure the bad upload speeds are just due to T-Mobile working out the bugs.
Flapjack said:
Are you talking about the "Scanning always available" setting? I already have that disabled. I seem to be ok with 5G lately. Pretty sure the bad upload speeds are just due to T-Mobile working out the bugs.
Click to expand...
Click to collapse
Then you're fine. Don't worry about it.
I thought I'd chime in a bit with T-Mobile 5G. Minus specialized cities featuring higher frequency 5G, T-Mobile nationwide works off of the 600Mhz band, AND REQUIRES the 1900Mhz or 2100Mhz 4G LTE band to properly function at this time. So if you experience poor 4G 1900 and 2100 frequency in your area, but strong 5G, it won't work well for you, and you are better off doing 4G LTE 600mhz instead.
Call your local rep and confirm the strength for those two frequencies for you. Just thought I'd chime in about the poor 5G performance nationwide for T-Mobile for some. Nothing to do with the phone exactly.
My OnePlus 8Pro sometimes disconnects several times a day the radio conection. It's hapend with LTE on Telekom. 5G is not available yet. It's happend also in places where I have very good LTE network coverage.
Restart the cell phone is the only option to reconnect.
Switching OFF/ON the Airplane-Mode, reset network settings or a Full Wipe bring no improvement.
I have already replaced the SIM card against a new one by my network provider (Telekom) to rule out a defect.
I also have no problems with my previous device.
So I'm currently using my old device in parallel with a Multi-Sim.
A network fault therefore can be ruled out 100%.
The latest software version has also been installed.
The crash normally occurs while surfing the LTE network and is noticeable that the Internet is unexpectedly no longer working. The Radio display on the phone show me a few minutes more that i have still connection to LTE and than it jump to "no network" as already described, "ONLY" restarting the device allows to log in to the network again.
It was also tried with intelligent network connection or two-channel download acceleration on and off.
With WiFi the internet works continuously.
The Device runs with Stock-Rom.
I also have contacted the OnePlus Support, but maybe someone here has a solution for me.
Many Thanks
Hofitown said:
My OnePlus 8Pro sometimes disconnects several times a day the radio conection. It's hapend with LTE on Telekom. 5G is not available yet. It's happend also in places where I have very good LTE network coverage.
Restart the cell phone is the only option to reconnect.
Switching OFF/ON the Airplane-Mode, reset network settings or a Full Wipe bring no improvement.
I have already replaced the SIM card against a new one by my network provider (Telekom) to rule out a defect.
I also have no problems with my previous device.
So I'm currently using my old device in parallel with a Multi-Sim.
A network fault therefore can be ruled out 100%.
The latest software version has also been installed.
The crash normally occurs while surfing the LTE network and is noticeable that the Internet is unexpectedly no longer working. The Radio display on the phone show me a few minutes more that i have still connection to LTE and than it jump to "no network" as already described, "ONLY" restarting the device allows to log in to the network again.
It was also tried with intelligent network connection or two-channel download acceleration on and off.
With WiFi the internet works continuously.
The Device runs with Stock-Rom.
I also have contacted the OnePlus Support, but maybe someone here has a solution for me.
Many Thanks
Click to expand...
Click to collapse
That is crazy. I think they may have fixed the wifi disconnects for me with the latest OTA, but when I did get them, toggling wifi worked for me. I never had to reboot over it. Your case definitely seems worse. Hopefully you don't have a hardware issue.
Hofitown said:
My OnePlus 8Pro sometimes disconnects several times a day the radio conection. It's hapend with LTE on Telekom. 5G is not available yet. It's happend also in places where I have very good LTE network coverage.
Restart the cell phone is the only option to reconnect.
Switching OFF/ON the Airplane-Mode, reset network settings or a Full Wipe bring no improvement.
I have already replaced the SIM card against a new one by my network provider (Telekom) to rule out a defect.
I also have no problems with my previous device.
So I'm currently using my old device in parallel with a Multi-Sim.
A network fault therefore can be ruled out 100%.
The latest software version has also been installed.
The crash normally occurs while surfing the LTE network and is noticeable that the Internet is unexpectedly no longer working. The Radio display on the phone show me a few minutes more that i have still connection to LTE and than it jump to "no network" as already described, "ONLY" restarting the device allows to log in to the network again.
It was also tried with intelligent network connection or two-channel download acceleration on and off.
With WiFi the internet works continuously.
The Device runs with Stock-Rom.
I also have contacted the OnePlus Support, but maybe someone here has a solution for me.
Many Thanks
Click to expand...
Click to collapse
I have exactly the same issue with the same carrier (Telekom Germany) with 2 SIM cards tested. Gotten worse with the 10.5.9 so I rolled back to 10.5.8 where the issue isn't happening that often. I haven't got this issue when enabling data on my secondary SIM (O2 Germany). I have also tested the new Android 11 beta where I got shortly disconnected from the mobile network and then the LTE+ logo changed to "g" and everything was fine again. The phone was still connected to LTE with full DL speed (did the whole initialisation with mobile data + 20gb music download). However the beta is not usable at this stage. Since I have an unlimited data plan on that Telekom Sim I cloud test the **** out of it and it seems that the disconnect happens when the phone tries to change or adds the cell connection while using data. I have sent OP the required logs and after that they ignored me.. hope they going to fix this as it seems to be a software/compatibility issue with that certain carrier. Also 10.5.9 isn't really coming to German devices with ota so they might know about that issues.
ch1llahh said:
I have exactly the same issue with the same carrier (Telekom Germany) with 2 SIM cards tested. Gotten worse with the 10.5.9 so I rolled back to 10.5.8 where the issue isn't happening that often. I haven't got this issue when enabling data on my secondary SIM (O2 Germany). I have also tested the new Android 11 beta where I got shortly disconnected from the mobile network and then the LTE+ logo changed to "g" and everything was fine again. The phone was still connected to LTE with full DL speed (did the whole initialisation with mobile data + 20gb music download). However the beta is not usable at this stage. Since I have an unlimited data plan on that Telekom Sim I cloud test the **** out of it and it seems that the disconnect happens when the phone tries to change or adds the cell connection while using data. I have sent OP the required logs and after that they ignored me.. hope they going to fix this as it seems to be a software/compatibility issue with that certain carrier. Also 10.5.9 isn't really coming to German devices with ota so they might know about that issues.
Click to expand...
Click to collapse
Thanks for the feedback.
That the Problem with 10.5.9 got worse i can confirm. I loaded this Version in Germany by using the Oxygen Updater. But that gives hope to me that it is really just a software issue and no defekt on the device. So I will not send the device to OP for an unnecessary repair in the hope that there will be fixd with an update soon.
On the Facebook Oneplus page I have already heard from some people they have exactly the same problem, all of them use the German Telekom network.
Hopefully you get right, with that presumption, that 10.5.9 isn't really coming on German devices because they know the problem. So the fix will come very fast.
Hofitown said:
Thanks for the feedback.
That the Problem with 10.5.9 got worse i can confirm. I loaded this Version in Germany by using the Oxygen Updater. But that gives hope to me that it is really just a software issue and no defekt on the device. So I will not send the device to OP for an unnecessary repair in the hope that there will be fixd with an update soon.
On the Facebook Oneplus page I have already heard from some people they have exactly the same problem, all of them use the German Telekom network.
Hopefully you get right, with that presumption, that 10.5.9 isn't really coming on German devices because they know the problem. So the fix will come very fast.
Click to expand...
Click to collapse
You guys haven't heard any buzz about 10.5.10 yet? I'm on 10.5.10 in the US, which I feel has been a lot more stable than the previous two versions (which had alternating issues for me).
The biggest issue affecting me remains the issues sending MMS while on wifi.