Help please. Can't get past welcome screen - Droid Incredible Q&A, Help & Troubleshooting

Hello, I'm having trouble getting past the initial setup screen on the incredible. I installed both kitkat versions available for the incredible ( evolvre 4.0 and cm11) and every time it loads up, I get to the "welcome" screen "choose your language" and when I click the play button for next... It tries to make a phone call to 28889... Then fails and goes back to the welcome screen. Occasionally, it will say that settings have stopped but I can't get past the welcome screen to the setup screen or to the home pages. I've tried every button (home, menu, back, search) to no avail as well. Help please, also, I don't have this connected to a line (this is my music player) so if its trying to activate the phone its no good cuz I don't have a line... Help please

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return to last app after screen timeout...

I'm new to Android phones (iPhone convert). Anyway, I started with the GSIII and then switched to this bad boy... I believe that with the SIII when the screen would time out and you hit the home button right away it would just stay on the screen (app) that I was last using before it timed out. But, with the Note 2, it takes me back to the home screen and I have to re-launch the app - very annoying. How do I fix this?
anyone???
I had experienced the same. It has something to do with the S voice.
on S voice setting, Did you uncheck the "open via home key" to fix home button lag?
If you did, then everytime your screen time out and you push home button right away it will take you back to your home instead of turning the backlight on the last app.
but if you didnt but still having the issue, then im out of help here. goodluck ...

[Q] Tab S locked up after crash

I've had my Tab S 8.4 wifi UK for about 6 months, it was a great replacement for my mark 1 Nexus 7, and been pretty faultless until today.
I think the trigger for the problem was me trying to use SideSync 3, which I had installed a wee while ago on the Tab S and on my S4mini, but I'd never really used. I thought I'd try sending a text from the tablet, so when I went to start typing, the screen seemed to lock, then I think there was a message about systemui having stopped, then a loop of messages about sytemui, google, gamp, phone having stopped. (I'm sorry I didn't write down the details, I wasn't expecting the problem to be so intractable.) The messages kept coming, couldn't get out of the loop, every OK brought another, so I thought I'd power off, but holding the power button made it restart without a menu of choices, and back to the loop of messages. I had to leave it for a few hours, to go to work, then it was displaying the white Samsung lettering in the centre of the screen, and unresponsive to buttons. Reading these forums, I tried a 30s press of power, start, and either volume up or volume down (can't remember) which brought up a warning about non-standard OS or something, but then it booted normally, and it seemed to work OK (early days.)
Is this story familiar?
Is it likely that SideSync was responsible?
Any other hints to avoid it happening again?
Thanks in advance, for any opinions,
Derek
Reboot: power+voldown+home

[Q] Can't get past 'set-up' wizard screen

Phone arrive in mail yesterday. Charged phone fully. Turned phone on. Lots of voice activations on the set-up wizard screen. I try to pick a language from the drop-down screen and it just highlights it with green dashed lines and the voice activation says 'english'. That's it. I try to hit the next arrow for the next step and it keeps telling me the time. I mean I'm no expert by any means but I'm also no rookie when it comes to turning a phone on for the first time. This is really weird. I can't get past this screen. Tried fully shutdown and start back up. Same thing. Mind you I haven't put a sim card in yet but I didn't think that would matter as I was going to use wifi to set it up anyways. I can't even turn the phone off by touching on screen either. I have to long press the power button to turn it off as the touch screen doesn't seem to work. Anyone have issues with this? It's very disheartening coming straight out of the box...
Update
brahmaboba said:
Phone arrive in mail yesterday. Charged phone fully. Turned phone on. Lots of voice activations on the set-up wizard screen. I try to pick a language from the drop-down screen and it just highlights it with green dashed lines and the voice activation says 'english'. That's it. I try to hit the next arrow for the next step and it keeps telling me the time. I mean I'm no expert by any means but I'm also no rookie when it comes to turning a phone on for the first time. This is really weird. I can't get past this screen. Tried fully shutdown and start back up. Same thing. Mind you I haven't put a sim card in yet but I didn't think that would matter as I was going to use wifi to set it up anyways. I can't even turn the phone off by touching on screen either. I have to long press the power button to turn it off as the touch screen doesn't seem to work. Anyone have issues with this? It's very disheartening coming straight out of the box...
Click to expand...
Click to collapse
I got past the screen but I had to 'double-tap' (and by double tap i mean like 4-5 taps sometimes) the next arrow. I have to do this at every screen until it gets to the log into gmail screen. I try to type my email in by double tapping each letter but this doesn't work. Now I have no idea what to do.
I had the same thing happen to me yesterday and figured it out.
If you have not figured it out let me know I can help.
mine arrived same problem
brahmaboba said:
Phone arrive in mail yesterday. Charged phone fully. Turned phone on. Lots of voice activations on the set-up wizard screen. I try to pick a language from the drop-down screen and it just highlights it with green dashed lines and the voice activation says 'english'. That's it. I try to hit the next arrow for the next step and it keeps telling me the time. I mean I'm no expert by any means but I'm also no rookie when it comes to turning a phone on for the first time. This is really weird. I can't get past this screen. Tried fully shutdown and start back up. Same thing. Mind you I haven't put a sim card in yet but I didn't think that would matter as I was going to use wifi to set it up anyways. I can't even turn icy phone off by touching on screen either. I have to long press the power button to turn it off as the touch screen doesn't seem to work. Anyone have issues with this? It's very disheartening coming straight out of the box...
Click to expand...
Click to collapse
I'm having this same issue as you. Mine just arrived today. It seems likely they put a recent image on these that may have something missing off broken on it. The models before them seem to not have this problem. Worst is you can really fix it or get past it since its the initial setup. What to do now? Send it back?
Flash a new image?
Sent from my KFTHWI using Tapatalk
TalkBack may be enabled. If this setting is enabled, there will be voice prompts to every action made. Also the touch screen may behave differently and appear to be defective. Instead of one tap to open an item it will require tapping once to highlight then double tap to open. Also when swiping it may require using two fingers instead of one. To disable go to Apps/Settings/Accessibility/Talkback - turn off.
Sincerely,
ASUS_USA
brahmaboba said:
Phone arrive in mail yesterday. Charged phone fully. Turned phone on. Lots of voice activations on the set-up wizard screen. I try to pick a language from the drop-down screen and it just highlights it with green dashed lines and the voice activation says 'english'. That's it. I try to hit the next arrow for the next step and it keeps telling me the time. I mean I'm no expert by any means but I'm also no rookie when it comes to turning a phone on for the first time. This is really weird. I can't get past this screen. Tried fully shutdown and start back up. Same thing. Mind you I haven't put a sim card in yet but I didn't think that would matter as I was going to use wifi to set it up anyways. I can't even turn the phone off by touching on screen either. I have to long press the power button to turn it off as the touch screen doesn't seem to work. Anyone have issues with this? It's very disheartening coming straight out of the box...
Click to expand...
Click to collapse
is this the initial set up after opening the phone? i dont have activation or things like that on my initial set up....activation thing is after the set up on settings...... weird...... hope your tech can help you
Asus_USA said:
TalkBack may be enabled. If this setting is enabled, there will be voice prompts to every action made. Also the touch screen may behave differently and appear to be defective. Instead of one tap to open an item it will require tapping once to highlight then double tap to open. Also when swiping it may require using two fingers instead of one. To disable go to Apps/Settings/Accessibility/Talkback - turn off.
Sincerely,
ASUS_USA
Click to expand...
Click to collapse
Thanks! This worked. I found someone else online who had the same issue and that's exactly what happened to him. I just used 2 fingers to click through the setup wizard and then finally was able to go into settings and turn TalkBack off. This was very annoying right out of the package. Hope this helps someone else.
Could any of you please kindly send me a private message with the model, serial number, and if purchased in the USA? We are trying determine which units have been distributed with TalkBack feature enabled.
Thank you,
Frank
ASUS_USA
TalkBack enabled on new phone
Frank - How do I send you a private message?
Asus_USA said:
Could any of you please kindly send me a private message with the model, serial number, and if purchased in the USA? We are trying determine which units have been distributed with TalkBack feature enabled.
Thank you,
Frank
ASUS_USA
Click to expand...
Click to collapse
I had someone that had this happen at the Intel pre-Google IO event Wednesday night. If you don't want to go through the full setup -
1). Turn the phone off
2). Hold volume up + Power
3). Use the volume down button to highlight recovery
4). Press power button to select, it'll show an erroring Android screen now
5). Press volume up + power again (might take a few times before the recovery menu is available
6). Wipe user data and reset. It'll take a few minutes but it'll save you from having to deal with talkback
Thanks so much for this thread. Just got mine and am in Nicaragua and have no way to send it back to Amazon and was gonna flip the **** out.
Asus_USA said:
Could any of you please kindly send me a private message with the model, serial number, and if purchased in the USA? We are trying determine which units have been distributed with TalkBack feature enabled.
Thank you,
Frank
ASUS_USA
Click to expand...
Click to collapse
Same issue on mine. Purchased via Amazon. PM you the info...
Same issue- purchased from Amazon
I had the same issue when I received my phone this morning. I couldn't get it to work even after following the instructions to power it off and then power on + volume up. I am returning it to Amazon for a replacement. If I have the same issue with the replacement, I'll just return it. There's no way I'm paying $200 for a brand new phone to have it not even work upon taking it out of the box.
I just received my telephone today... After spending 20 minutes to pass the wizard guide (as i had to tap over 10 times to pass a single step), I cant even unlock my screen. Im from Bulgaria, there is no way I will send back the phone to Amazon. Its just not financially possible for me. I dont know what to do. A brand new phone...
i just bought an asus zenfone 2 from amazon and the same talkback is happening.
ready to shove phone where the sun dont shine
i am trying to wipe and redo intall because i got a dud. why the heck send out phones like this
i get to error screed but cant get past it
is there a secret??
ozexpat said:
i am trying to wipe and redo intall because i got a dud. why the heck send out phones like this
i get to error screed but cant get past it
is there a secret??
Click to expand...
Click to collapse
Push power button when you see the android with eroor under it and press up volume, you might need to dothis a couple of time but be aware that if you do it too fast you can go to recovery then jump back out just as quickly.
Holding power for more than 8 seconds will result in a reset.
Hi, Just bought the Asus ZenFone 2 , I cant pass the Welcome screen its talk back feature is on Pls Help. Thanks
This is 4/30/16. I just got my screen replaced on my ASUS ZenPad 8 inch 580. Same problem happened with Talkback to me. I followed the instuctions from the guy who said tap twice on the buttons. I had to sometimes do this many times, but I got through to the tablet settings to turn Talkback off even before settig up Google and other apps, I just connected to my wifi, then went next until the home screen could be opened, then settings symbol, then accessibility, then turned off Talkback. Boy was I happy. Maybe I got an old LCD and screen? Dont know why it happened so much later than you people in 2015. from:[email protected]

[Q] Universal Switch enabled, screen unresponsive

So I activated Universal Switch on S6 Edge to check it out, something went wrong in the settings (long story short, got a pop up while setting it up), now screen unresponsive.
It works, I just get this blue horizontal line scanning the screen and nothing else but the power button and home button works. Tried safe mode, no bueno. How can I disable US feature without resetting to factory or at least no data wipe (if possible!)?
Android 5.0, rooted with pingpong, no custom recovery, knox 0x0.
All help is appreciated.
Same
[The exact same thing just happened to me someone please help
Fixed!
The way I had fixed this is by holding down the power button, both up and down sound buttons, and the home button until it restarted. When the device turned back on it gave the option to turn the setting off. Hope it helped!
ImJustBoss99 said:
The way I had fixed this is by holding down the power button, both up and down sound buttons, and the home button until it restarted. When the device turned back on it gave the option to turn the setting off. Hope it helped!
Click to expand...
Click to collapse
it works , thanks so much buddy , i love you:good:
how to turn off universal switch
hit home button 3 times
Thanks alot
It worked buddy
It doesn't give me the option to turn it off
Hi,
I have been struggling with Universal Switch on a Samsung S5 Neo. I switched it on, but was never able to switch it off again.
These are findings so far:
-> Did a factory reset using "Sound Up", "Home" and "Power" button simultaneous.
-> The device comes back and wants to configure itself again.
-> I restored my settings from Google, but this immediately brought back "Universal Switch"
-> Factory Reset again and configured the device, but told Google that I want to use it as a "New Device".
-> Now I can use my device in a proper way.
-> In Google Play Store I find all my Apps which were linked to my account and reinstalled them and I am back in business again.
-> Took me half a day to sort this out.
The programmer who designed and programmed this should be hung and shot and poisoned, because this is absolute Crapware.
Hope this helps for all the others who are suffering.
You can also push the home button three times and it should turn it off.
thank u ur the best
Ok, so i have exactly the same problem except my home button doesn't work
Anyone one know how to sort this without having to take it in to a store?
I was faced with this problem before and looked everywhere and couldnt find a fix. This was a while ago. So I dont remember what I did to clear it. I was cleaning off the screen and touched the home button as I was wiping it off and the problem began again.... I just came across your comment because all the others failed. I pressed the home button 3 times quickly and the blue lines stopped scrolling. In addition, I went over the accessibility and I turned off the "Universal Switch" option as much as the option allows. I hate this function. I do not use it or need it (for my needs). I hope I can remember what to do next time this happens. I swore to myself I would remember last time, but apparently that wasnt a guarantee. This time, I will write it down and put is somewhere I know I will find it next time I see these nefarious blue lines scrolling. Hopefully I wont see it again since I disabled it more than it was to begin with. Thank you ever so for commenting. You saved me a lot of frustration!
great fix
CarlyCraig said:
hit home button 3 times
Click to expand...
Click to collapse
thank you for posting the only sollution that works.
Hello,
I have activated Universal Switch option Screen - Volume Increase button on S6 Edge upgraded version of android 6.0 and but it messup everything.. I am now unable to access any feature on screen.. none of the button are working on screen.
I have also tried rebooting it with the option suggested by you.. but I am locked due to password protected... My device not asked to disable Universal Switch option after reboot as well..
Please help, how to get this Function Disable, without affecting my data as I do not wish to loss any of my data..
So what the heck is that scanning blue line option supposed to do?
My home button is not working, now tell me how do i get out this situation
Akki167 said:
My home button is not working, now tell me how do i get out this situation
Click to expand...
Click to collapse
Have you tried pressing it rapidly three times?
It happens to me too, have you solved this problem? Please tell me what to do im freaking out right now
me too @Alifanasya
same issue
it works with OTG cable + mouse

[A3 2017][SOLVED] Stuck on "System restarting" loading screen

Hi everyone,
A few months ago, I changed the ROM of my Samsung Galaxy A3 2017 to Arrow OS.
Yesterday, I saw that WiFi seems bugged, I can't turn it on/off. This issue still being present today, I decided to restart my phone, hoping that it would solve it.
I then held start button to open restart options, and chose "System restart".
Since then, my screen is stuck on the "System restarting..." screen.
The phone still respond to physical buttons, but I can't try anything else as the touchscreen isn't responding, being blocked by this loading.
I tried to hold start button for +30 sec to force restart the phone, but it didn't work.
My last hope is to wait for the battery to run out, but I charged it all night, so I'll have to be patient ...
Do you have any other idea that might work ?
EDIT : I posted on the wrong forum, I intended to post on the Q&A one ... Is this possible to move my post, or do I have to repost it on the right forum ? (thanks Oswald)
OK my bad, I was trying to force reboot using the wrong buttons.
I forgot that on Samsung, we must use Vol. Down, Start and Home buttons.

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